Aquin - Reference Story - Clariden - ViewPoint Capital Partners
Aquin - Reference Story - Clariden - ViewPoint Capital Partners
Aquin - Reference Story - Clariden - ViewPoint Capital Partners
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
AQUIN COMPONENTS GMBH<br />
Rock Solid Banking.<br />
<strong>Aquin</strong>'s middle office solutions DVS and<br />
MIG21 help us to fulfil our maxim of<br />
achieving the best possible performance<br />
for our investment customers on a daily<br />
basis. DVS is our core engine for businessrelated<br />
data. It ensures that data is centrally<br />
organized in a standardized format,<br />
with a verified quality. It is an indispensable<br />
basis for providing service-oriented facilities<br />
for our internal customers.<br />
Thanks to the flexibility available with<br />
DVS, the services centre sector has grown<br />
insignificantly, despite a two-fold increase<br />
in the number of products and a corresponding<br />
increase in product complexity.'<br />
Successful investments<br />
with a data hub<br />
Enhanced efficiency and data quality for fund management<br />
<strong>Clariden</strong> is the seventh-largest provider in Switzerland of funds approved for public<br />
distribution. Between 1990 and the end of 2004, the bank's managed assets increased<br />
from 4.6 billion to around 37.6 billion Swiss Francs. Whereas the levels of managed<br />
assets at Swiss private banks have generally stagnated over the past few years,<br />
<strong>Clariden</strong> has recorded a constant increase in cash inflows.<br />
Daniel Kornmann, member of the <strong>Clariden</strong> Bank extended board of management<br />
The steady introduction of innovative finance products has contributed to this continual<br />
growth. The key to <strong>Clariden</strong>'s investment success is an active and flexible asset allocation<br />
with regard to world-wide investments in shares, bonds, currencies and alternative<br />
investment areas. Acting on the basis of its own independent financial analyses,<br />
<strong>Clariden</strong> invests where its convictions are strongest and based on above-average fundamental<br />
data and attractive valuations.
Consistency with a strategic data hub<br />
In its search for a new strategic business segment, <strong>Clariden</strong> decided in 1995 to enter the Swiss fund management<br />
market, a complex and stringently regulated niche within the finance world. Supervisory authorities such as the<br />
Swiss Federal Banking Commission (EBK) monitor segregated holdings, management and sale of assets in line with<br />
respective national regulations, as well as assuring that the asset allocations published in the fund prospectus are<br />
adhered to.<br />
Christoph Widmer, Head of IT of the <strong>Clariden</strong> Financial Products division, on the regulated model:<br />
'During the first few years, we conducted our fund business using the existing<br />
IT infrastructure. The required data from the fund accounting departments was<br />
not available in an electronically processable form, but was supplied as<br />
preadsheets. These then had to be prepared by various departments for the<br />
production of our publications. Spreadsheets were continually being<br />
generated, dispatched and processed further for different purposes. This resulted<br />
in a confusing entanglement and the loss of information and data history.'<br />
The rapid growth in the funds business, continual expansion<br />
of the product range, together with the addition<br />
of products subject to different legal provisions to the<br />
business field, represented an ever-greater challenge for<br />
<strong>Clariden</strong>, particularly as far as generating publications<br />
and evaluations for operational business was concerned.<br />
'It was almost impossible to trace information back to<br />
its origin, and a new process had to be started for each<br />
new evaluation. For this reason, we wanted to create a<br />
Key function: 'Load procedure verification'<br />
Until the introduction of DVS, the collation of data<br />
(for example for drawing up fund fact sheets) used to<br />
be a complicated manual process. Reports from the<br />
individual fund accounting departments were only<br />
sent to selective recipients and just offered information<br />
relevant to their standpoint, in some cases in<br />
unstructured Excel format. The data could be neither<br />
efficiently processed, nor could it be maintained centrally.<br />
As data was processed manually, the number of<br />
error sources increased correspondingly with the rise<br />
in business volume. This resulted in unsystematic<br />
errors, which were exceedingly difficult to pinpoint.<br />
'After reaching critical proportions, we realized that<br />
we required technical system support with process<br />
automation if we wanted to expand the funds business<br />
any further,' explains Christoph Widmer. Various standard<br />
products were tested during the evaluation.<br />
Three aspects were of decisive importance to <strong>Clariden</strong>:<br />
Christoph Widmer, Senior Vice President, <strong>Clariden</strong> Financial Products<br />
centralized solution. If we are able to maintain our<br />
data correctly at one location, and as long as this data<br />
is consistent, every funds manager can generate his<br />
own evaluations as required without creating havoc.<br />
This is because data is always taken from the same<br />
source. To minimize internal friction loss, we therefore<br />
looked for a strategic data hub, and found our ideal<br />
solution in DVS from AQUIN Components GmbH', is the<br />
reason given by Christoph Widmer for the decision<br />
made in the fall of 2000 to purchase the system.<br />
The solution had to cover business requirements and<br />
enable automation of the standard processes; it had<br />
to have an architecture that could be easily integrated<br />
in the existing system environment at <strong>Clariden</strong> to<br />
keep costs as low as possible; and the new platform<br />
would need to be highly scalable to allow it to master<br />
future challenges.<br />
Christoph Widmer's argument is that 'DVS was able<br />
to meet all our requirements. What finally influenced<br />
our decision was the key function in the software for<br />
automatically verifying data while it is being loaded<br />
into our DVS data warehouse from external data<br />
sources and fund accounting departments. This<br />
enables us to fulfil our business obligation to supply<br />
data of the highest possible quality. It is a crucial<br />
function which we did not find in any of the rival<br />
products!'
Standardization reduces complexity<br />
The data in the DVS data warehouse originates from various sources such as fund accounting departments or backoffice<br />
systems (e.g. Avaloq) using different data models. During the daily automated loading of data from supplier<br />
systems into DVS, it is both checked and standardized.<br />
'We transform the logic of the accounting systems by standardizing the data to as great an extent as possible from<br />
the end user's point of view. This reduces the complexity, and the user does not have to worry about working with<br />
different accounting systems or data sources.<br />
There is one data source, with just one data format.<br />
This allows our data to be combined and evaluated<br />
exactly as required,' says Christoph Widmer, explaining<br />
the advantages of the data consolidation in DVS.<br />
During the verification process, the securities holdings<br />
are recalculated based on the transactions. In<br />
the event of a discrepancy, the person responsible is<br />
notified by e-mail or SMS.<br />
Christoph Widmer on the warning function: 'The early<br />
detection of errors means that not only can we ensure<br />
that the data is correct, but we can also prevent<br />
what may be serious follow-on costs resulting from<br />
false information.' As data is checked consistently<br />
using the same logic, any process changes instigated<br />
by the supplier are immediately recognized in the<br />
evaluation.<br />
'We have a true partnership with AQUIN. Not only was the project realized on<br />
schedule as planned, but it was also completed within the quoted budget.<br />
AQUIN's staff demonstrated outstanding specialist expertise and exceptional<br />
analytical skills, and they were also extremely keen to implement the project<br />
efficiently. AQUIN's experience played a major role in integrating the system<br />
smoothly into our complex IT environment.'<br />
Right decisions are based on<br />
correct and rapidly available data<br />
When it comes down to it competition in the funds<br />
sector, as in every business field, revolves around<br />
winning new customers. Overproportional growth can<br />
only be achieved if <strong>Clariden</strong> succeeds in persuading<br />
other fund consultants, the respective providers or<br />
even competitors to choose its products.<br />
Christoph Widmer formulates business demands as follows:<br />
'On the one hand, we have to support our sales advisors<br />
in this competitive environment with the necessary data<br />
and information. And this in time, as tomorrow's financial<br />
world looks completely different! And on the other<br />
hand, we have to provide our fund managers with correct<br />
product management information so that they can<br />
make the right investment decisions!'<br />
The funds business is extensively governed and is supervised<br />
by EBK, the Swiss banking commission. In extreme<br />
cases, wrong decisions made in product management<br />
on the basis of incorrect data could result in the<br />
cancellation of a full day's business with a consequent<br />
resettlement. In addition to a possible loss of image,<br />
costs are obviously incurred as well.<br />
With DVS, we are able to guarantee consistent data<br />
organization and data of the highest possible quality.<br />
And we can deliver the correct data quickly and for any<br />
purpose required!<br />
This is why, for <strong>Clariden</strong>, DVS represents the central<br />
source of data for conducting its fund business.
Process acceleration by a factor of 30<br />
Thanks to centralized, checked and daily updated data,<br />
any number of analyses from different points of view<br />
can be generated quickly and flexibly. Initial extra time<br />
and costs resulting from new requirements are replaced<br />
by standard processes.<br />
'DVS allows the time spent on recurring activities to be<br />
reduced to a minimum proportion of the daily work<br />
time. This means that we can concentrate on the really<br />
important tasks,' adds Christoph Widmer.<br />
A large number of reports frequently required by fund<br />
managers are generated at the click of a button. The<br />
extremely complex management reports (MIS) were<br />
completely standardized with DVS. This has other significant<br />
advantages. Everybody has the same information<br />
at their disposal, and they can rely on high-quality<br />
information for their day-to-day business requirements.<br />
The production process for publications has also been<br />
standardized to a very large extent. Christoph Widmer<br />
explains how processes have been accelerated.<br />
'Previously, we frequently had to gather together data<br />
from different sources and convert it into a uniform<br />
data format when we compiled our publications. Just<br />
preparing a draft version used to take several days.<br />
The rational data organization in DVS means that,<br />
from a technical point of view, creating a fact sheet<br />
today only takes a few minutes. The preparation of<br />
data with DVS has enabled us to accelerate this process<br />
by a factor of between 20 and 30!'<br />
Reports can now be generated daily; without DVS,<br />
this would be extremely cost and time-consuming.<br />
Even the investor's wish to view the individual items<br />
in his portfolio can be efficiently fulfilled using the<br />
'LookThrough' tool. DVS originally served solely as a<br />
source of data for fact sheets. <strong>Clariden</strong> quickly recognized<br />
the greater potential offered by DVS, and today<br />
uses innumerable analysis options without incurring<br />
any additional costs.<br />
Complex SNB statistics in 20 minutes<br />
Historical data storage with DVS allows the efficient<br />
locating of required data, and therefore fast reaction<br />
to requests for statistics made by authorities such as<br />
the Swiss National Bank (SNB). The reports that have<br />
to be submitted have become significantly more complex,<br />
so that drafting them manually would no longer<br />
have been economically viable for <strong>Clariden</strong>. As<br />
Christoph Widmer says, 'these new reports for the SNB<br />
mean that we have to deploy a more sophisticated<br />
technology. DVS helps us to meet these demands in an<br />
efficient manner. The pure preparation of the data<br />
only takes a few minutes, and the entire reporting<br />
process is ready after just one hour! Although the statistics<br />
we had to provide previously were considerably<br />
less detailed, without DVS collating the figures alone<br />
would have taken days.<br />
'DVS is a core system at <strong>Clariden</strong> and was therefore selected in line with our best-of-breed strategy.<br />
Without DVS, we would no longer be able to practise our business in the customary manner. Our requirements<br />
regarding system availability are obviously extremely demanding for this very reason. Although analysis and<br />
quality requirements have risen continually, and in the process have become increasingly more complex, we can<br />
rely on DVS! With DVS, the business-controlled expansion of the data inventory, such as is required for EU<br />
interest rate provisions or risk information, takes place efficiently and without any ancillary costs.<br />
Christoph Widmer, Senior Vice-President, <strong>Clariden</strong> Financial Products<br />
Even the integration of the new process in DVS took less<br />
than one week!' Of equal importance to <strong>Clariden</strong> is the<br />
capability for creating 'on-the-fly' reports. As the application<br />
is so easy to operate, the end user is able to<br />
compile customized analyses within a few minutes, or a<br />
couple of hours at the most. Christoph Widmer, describing<br />
this data autonomy in the sense of 'self-empowerment',<br />
says that 'before we introduced DVS, dynamic adhoc<br />
analysess would have been unthinkable as the data<br />
was not available in a structured form.'<br />
Today, <strong>Clariden</strong> can track all its day-to-day business<br />
in detail, and is therefore also in a position to perform<br />
situation-related cause research, for instance<br />
with detailed analyses of how funds are performing<br />
against set benchmarks.<br />
'With the static spreadsheet figures of the past, we would<br />
have had absolutely no chance of offering our internal<br />
customers this service. DVS provides us with the entire<br />
history covering every single transaction, which means<br />
that we are able to make in-depth analyses and investigate<br />
causes even more thoroughly,' says Christoph<br />
Widmer, commenting on this new-found flexibility.
Operational and liability risk management<br />
In the compliance sector, <strong>Clariden</strong> relies on MIG21. Both internal guidelines and the liabilities defined in the<br />
product documentation are monitored. Full deployment throughout <strong>Clariden</strong>'s product business processes is<br />
imminent. Christoph Widmer describes the new security aspect offered by MIG21. 'We have completely automated<br />
our 'ex-post' verification process and can perform daily checks. The only limitations we face are lacking investment<br />
master data.' If a portfolio should change due to unforeseen events on the stock market, MIG21 notifies<br />
the portfolio manager accordingly. In his absence, the deputy regulation takes effect.<br />
'This means that we are able to react quickly and<br />
take all the actions necessary to rectify the portfolio.<br />
MIG21 gives us, and our investors, the secure<br />
knowledge that we always abide by the defined<br />
guidelines! This control mechanism is a benefit<br />
for us, as we are not 'flying blind', says Christoph<br />
Widmer, describing the new process quality acquired<br />
with MIG21.<br />
Key Company Data<br />
<strong>Clariden</strong><br />
Swiss private bank. Subsidiary of the Credit Suisse<br />
Group. Seventh-largest provider of funds approved in<br />
Switzerland for public distribution.<br />
Branch<br />
Private banking<br />
Finance products<br />
Facts & Figures<br />
Head office: Zurich<br />
Managed assets 2004: CHF 37.582 billion<br />
Fund trading 2004: CHF 9.171 billion<br />
No. of funds 2004: >40<br />
No. of employees 2004: 640<br />
Challenge<br />
Efficient economic control of the greatest possible fund<br />
volume<br />
Solution<br />
DVS Fund Information System<br />
MIG21 Investment Compliance<br />
Benefits<br />
Maximum employee transparency and self-empowerment<br />
by means of a centralized, rational and verified<br />
data source in a standardized data format.<br />
Competitive Advantages<br />
Economic production of analysis and publication<br />
data, as well as rapid reaction to changing market<br />
and reporting needs.<br />
AQUIN Key Data/Utilization at<br />
<strong>Clariden</strong><br />
DVS users: ~50<br />
MIG21 users: ~15<br />
Data volume: 55 GB<br />
Data sources: Avaloq, Access DB, Bloomberg, EFA<br />
Net, Datastream, 4Series, etc
Fund Accounting<br />
Guernsey (4Series)<br />
Luxembourg (EFA net)<br />
Switzerland (Access DB)<br />
Reporting<br />
Portfolio Management System<br />
Management Reports<br />
ad hoc Queries<br />
AQUIN Components GmbH<br />
Germany (Head Office)<br />
Mainzer Landstrasse 199<br />
60326 Frankfurt am Main<br />
Germany<br />
Tel. +49 (69) 21 93 66 600<br />
Fax +49 (69) 21 93 66 650<br />
AQUIN Components GmbH<br />
Ireland<br />
48 Sydney Avenue<br />
Blackrock<br />
Co. Dublin<br />
Ireland<br />
Tel. +353 85 722 69 69<br />
AQUIN (Schweiz) GmbH<br />
Switzerland<br />
Binzstrasse 18<br />
8045 Zürich<br />
Switzerland<br />
Tel. +41 (44) 455 62 44<br />
Fax +41 (44) 455 62 49<br />
DVS Utilization at <strong>Clariden</strong><br />
AQUIN Components GmbH<br />
Luxembourg<br />
26, Boulevard Royal<br />
2449 Luxembourg<br />
Luxembourg<br />
Tel. +352 (22) 99 99 55 70<br />
Fax +352 (22) 99 99 54 99<br />
Securities Master Data<br />
Datastream/Bloomberg<br />
GAIN Data Desktop<br />
DVS<br />
Verified Data Quality<br />
Process Acceleration<br />
Fund Look-Through<br />
Collated Benchmarks<br />
Custodian Bank Reconciliation<br />
AQUIN (France) S.A.R.L<br />
France<br />
1, Rue Clotilde<br />
92130 Issy les Moulineaux<br />
France<br />
Tel. +33 (1) 46 44 22 30<br />
Fax +33 (1) 46 44 26 37<br />
AQUIN Components GmbH<br />
USA<br />
One Stamford Plaza<br />
263 Tresser Boulevard, 9th Floor<br />
Stamford, CT 06901<br />
USA<br />
Tel. +1 800 946 4421<br />
Custodian Bank/Custody Avaloq<br />
Data Benchmark<br />
Various Systems<br />
MIG21<br />
Investment Compliance<br />
Publications<br />
Internet/Intranet<br />
AQUIN Components GmbH<br />
Great Britain<br />
288 Bishopsgate<br />
London EC2M 4QP<br />
England<br />
Tel. +44 (207) 266 14 32<br />
Fax +44 (207) 959 30 30