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Aquin - Reference Story - Clariden - ViewPoint Capital Partners

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AQUIN COMPONENTS GMBH<br />

Rock Solid Banking.<br />

<strong>Aquin</strong>'s middle office solutions DVS and<br />

MIG21 help us to fulfil our maxim of<br />

achieving the best possible performance<br />

for our investment customers on a daily<br />

basis. DVS is our core engine for businessrelated<br />

data. It ensures that data is centrally<br />

organized in a standardized format,<br />

with a verified quality. It is an indispensable<br />

basis for providing service-oriented facilities<br />

for our internal customers.<br />

Thanks to the flexibility available with<br />

DVS, the services centre sector has grown<br />

insignificantly, despite a two-fold increase<br />

in the number of products and a corresponding<br />

increase in product complexity.'<br />

Successful investments<br />

with a data hub<br />

Enhanced efficiency and data quality for fund management<br />

<strong>Clariden</strong> is the seventh-largest provider in Switzerland of funds approved for public<br />

distribution. Between 1990 and the end of 2004, the bank's managed assets increased<br />

from 4.6 billion to around 37.6 billion Swiss Francs. Whereas the levels of managed<br />

assets at Swiss private banks have generally stagnated over the past few years,<br />

<strong>Clariden</strong> has recorded a constant increase in cash inflows.<br />

Daniel Kornmann, member of the <strong>Clariden</strong> Bank extended board of management<br />

The steady introduction of innovative finance products has contributed to this continual<br />

growth. The key to <strong>Clariden</strong>'s investment success is an active and flexible asset allocation<br />

with regard to world-wide investments in shares, bonds, currencies and alternative<br />

investment areas. Acting on the basis of its own independent financial analyses,<br />

<strong>Clariden</strong> invests where its convictions are strongest and based on above-average fundamental<br />

data and attractive valuations.


Consistency with a strategic data hub<br />

In its search for a new strategic business segment, <strong>Clariden</strong> decided in 1995 to enter the Swiss fund management<br />

market, a complex and stringently regulated niche within the finance world. Supervisory authorities such as the<br />

Swiss Federal Banking Commission (EBK) monitor segregated holdings, management and sale of assets in line with<br />

respective national regulations, as well as assuring that the asset allocations published in the fund prospectus are<br />

adhered to.<br />

Christoph Widmer, Head of IT of the <strong>Clariden</strong> Financial Products division, on the regulated model:<br />

'During the first few years, we conducted our fund business using the existing<br />

IT infrastructure. The required data from the fund accounting departments was<br />

not available in an electronically processable form, but was supplied as<br />

preadsheets. These then had to be prepared by various departments for the<br />

production of our publications. Spreadsheets were continually being<br />

generated, dispatched and processed further for different purposes. This resulted<br />

in a confusing entanglement and the loss of information and data history.'<br />

The rapid growth in the funds business, continual expansion<br />

of the product range, together with the addition<br />

of products subject to different legal provisions to the<br />

business field, represented an ever-greater challenge for<br />

<strong>Clariden</strong>, particularly as far as generating publications<br />

and evaluations for operational business was concerned.<br />

'It was almost impossible to trace information back to<br />

its origin, and a new process had to be started for each<br />

new evaluation. For this reason, we wanted to create a<br />

Key function: 'Load procedure verification'<br />

Until the introduction of DVS, the collation of data<br />

(for example for drawing up fund fact sheets) used to<br />

be a complicated manual process. Reports from the<br />

individual fund accounting departments were only<br />

sent to selective recipients and just offered information<br />

relevant to their standpoint, in some cases in<br />

unstructured Excel format. The data could be neither<br />

efficiently processed, nor could it be maintained centrally.<br />

As data was processed manually, the number of<br />

error sources increased correspondingly with the rise<br />

in business volume. This resulted in unsystematic<br />

errors, which were exceedingly difficult to pinpoint.<br />

'After reaching critical proportions, we realized that<br />

we required technical system support with process<br />

automation if we wanted to expand the funds business<br />

any further,' explains Christoph Widmer. Various standard<br />

products were tested during the evaluation.<br />

Three aspects were of decisive importance to <strong>Clariden</strong>:<br />

Christoph Widmer, Senior Vice President, <strong>Clariden</strong> Financial Products<br />

centralized solution. If we are able to maintain our<br />

data correctly at one location, and as long as this data<br />

is consistent, every funds manager can generate his<br />

own evaluations as required without creating havoc.<br />

This is because data is always taken from the same<br />

source. To minimize internal friction loss, we therefore<br />

looked for a strategic data hub, and found our ideal<br />

solution in DVS from AQUIN Components GmbH', is the<br />

reason given by Christoph Widmer for the decision<br />

made in the fall of 2000 to purchase the system.<br />

The solution had to cover business requirements and<br />

enable automation of the standard processes; it had<br />

to have an architecture that could be easily integrated<br />

in the existing system environment at <strong>Clariden</strong> to<br />

keep costs as low as possible; and the new platform<br />

would need to be highly scalable to allow it to master<br />

future challenges.<br />

Christoph Widmer's argument is that 'DVS was able<br />

to meet all our requirements. What finally influenced<br />

our decision was the key function in the software for<br />

automatically verifying data while it is being loaded<br />

into our DVS data warehouse from external data<br />

sources and fund accounting departments. This<br />

enables us to fulfil our business obligation to supply<br />

data of the highest possible quality. It is a crucial<br />

function which we did not find in any of the rival<br />

products!'


Standardization reduces complexity<br />

The data in the DVS data warehouse originates from various sources such as fund accounting departments or backoffice<br />

systems (e.g. Avaloq) using different data models. During the daily automated loading of data from supplier<br />

systems into DVS, it is both checked and standardized.<br />

'We transform the logic of the accounting systems by standardizing the data to as great an extent as possible from<br />

the end user's point of view. This reduces the complexity, and the user does not have to worry about working with<br />

different accounting systems or data sources.<br />

There is one data source, with just one data format.<br />

This allows our data to be combined and evaluated<br />

exactly as required,' says Christoph Widmer, explaining<br />

the advantages of the data consolidation in DVS.<br />

During the verification process, the securities holdings<br />

are recalculated based on the transactions. In<br />

the event of a discrepancy, the person responsible is<br />

notified by e-mail or SMS.<br />

Christoph Widmer on the warning function: 'The early<br />

detection of errors means that not only can we ensure<br />

that the data is correct, but we can also prevent<br />

what may be serious follow-on costs resulting from<br />

false information.' As data is checked consistently<br />

using the same logic, any process changes instigated<br />

by the supplier are immediately recognized in the<br />

evaluation.<br />

'We have a true partnership with AQUIN. Not only was the project realized on<br />

schedule as planned, but it was also completed within the quoted budget.<br />

AQUIN's staff demonstrated outstanding specialist expertise and exceptional<br />

analytical skills, and they were also extremely keen to implement the project<br />

efficiently. AQUIN's experience played a major role in integrating the system<br />

smoothly into our complex IT environment.'<br />

Right decisions are based on<br />

correct and rapidly available data<br />

When it comes down to it competition in the funds<br />

sector, as in every business field, revolves around<br />

winning new customers. Overproportional growth can<br />

only be achieved if <strong>Clariden</strong> succeeds in persuading<br />

other fund consultants, the respective providers or<br />

even competitors to choose its products.<br />

Christoph Widmer formulates business demands as follows:<br />

'On the one hand, we have to support our sales advisors<br />

in this competitive environment with the necessary data<br />

and information. And this in time, as tomorrow's financial<br />

world looks completely different! And on the other<br />

hand, we have to provide our fund managers with correct<br />

product management information so that they can<br />

make the right investment decisions!'<br />

The funds business is extensively governed and is supervised<br />

by EBK, the Swiss banking commission. In extreme<br />

cases, wrong decisions made in product management<br />

on the basis of incorrect data could result in the<br />

cancellation of a full day's business with a consequent<br />

resettlement. In addition to a possible loss of image,<br />

costs are obviously incurred as well.<br />

With DVS, we are able to guarantee consistent data<br />

organization and data of the highest possible quality.<br />

And we can deliver the correct data quickly and for any<br />

purpose required!<br />

This is why, for <strong>Clariden</strong>, DVS represents the central<br />

source of data for conducting its fund business.


Process acceleration by a factor of 30<br />

Thanks to centralized, checked and daily updated data,<br />

any number of analyses from different points of view<br />

can be generated quickly and flexibly. Initial extra time<br />

and costs resulting from new requirements are replaced<br />

by standard processes.<br />

'DVS allows the time spent on recurring activities to be<br />

reduced to a minimum proportion of the daily work<br />

time. This means that we can concentrate on the really<br />

important tasks,' adds Christoph Widmer.<br />

A large number of reports frequently required by fund<br />

managers are generated at the click of a button. The<br />

extremely complex management reports (MIS) were<br />

completely standardized with DVS. This has other significant<br />

advantages. Everybody has the same information<br />

at their disposal, and they can rely on high-quality<br />

information for their day-to-day business requirements.<br />

The production process for publications has also been<br />

standardized to a very large extent. Christoph Widmer<br />

explains how processes have been accelerated.<br />

'Previously, we frequently had to gather together data<br />

from different sources and convert it into a uniform<br />

data format when we compiled our publications. Just<br />

preparing a draft version used to take several days.<br />

The rational data organization in DVS means that,<br />

from a technical point of view, creating a fact sheet<br />

today only takes a few minutes. The preparation of<br />

data with DVS has enabled us to accelerate this process<br />

by a factor of between 20 and 30!'<br />

Reports can now be generated daily; without DVS,<br />

this would be extremely cost and time-consuming.<br />

Even the investor's wish to view the individual items<br />

in his portfolio can be efficiently fulfilled using the<br />

'LookThrough' tool. DVS originally served solely as a<br />

source of data for fact sheets. <strong>Clariden</strong> quickly recognized<br />

the greater potential offered by DVS, and today<br />

uses innumerable analysis options without incurring<br />

any additional costs.<br />

Complex SNB statistics in 20 minutes<br />

Historical data storage with DVS allows the efficient<br />

locating of required data, and therefore fast reaction<br />

to requests for statistics made by authorities such as<br />

the Swiss National Bank (SNB). The reports that have<br />

to be submitted have become significantly more complex,<br />

so that drafting them manually would no longer<br />

have been economically viable for <strong>Clariden</strong>. As<br />

Christoph Widmer says, 'these new reports for the SNB<br />

mean that we have to deploy a more sophisticated<br />

technology. DVS helps us to meet these demands in an<br />

efficient manner. The pure preparation of the data<br />

only takes a few minutes, and the entire reporting<br />

process is ready after just one hour! Although the statistics<br />

we had to provide previously were considerably<br />

less detailed, without DVS collating the figures alone<br />

would have taken days.<br />

'DVS is a core system at <strong>Clariden</strong> and was therefore selected in line with our best-of-breed strategy.<br />

Without DVS, we would no longer be able to practise our business in the customary manner. Our requirements<br />

regarding system availability are obviously extremely demanding for this very reason. Although analysis and<br />

quality requirements have risen continually, and in the process have become increasingly more complex, we can<br />

rely on DVS! With DVS, the business-controlled expansion of the data inventory, such as is required for EU<br />

interest rate provisions or risk information, takes place efficiently and without any ancillary costs.<br />

Christoph Widmer, Senior Vice-President, <strong>Clariden</strong> Financial Products<br />

Even the integration of the new process in DVS took less<br />

than one week!' Of equal importance to <strong>Clariden</strong> is the<br />

capability for creating 'on-the-fly' reports. As the application<br />

is so easy to operate, the end user is able to<br />

compile customized analyses within a few minutes, or a<br />

couple of hours at the most. Christoph Widmer, describing<br />

this data autonomy in the sense of 'self-empowerment',<br />

says that 'before we introduced DVS, dynamic adhoc<br />

analysess would have been unthinkable as the data<br />

was not available in a structured form.'<br />

Today, <strong>Clariden</strong> can track all its day-to-day business<br />

in detail, and is therefore also in a position to perform<br />

situation-related cause research, for instance<br />

with detailed analyses of how funds are performing<br />

against set benchmarks.<br />

'With the static spreadsheet figures of the past, we would<br />

have had absolutely no chance of offering our internal<br />

customers this service. DVS provides us with the entire<br />

history covering every single transaction, which means<br />

that we are able to make in-depth analyses and investigate<br />

causes even more thoroughly,' says Christoph<br />

Widmer, commenting on this new-found flexibility.


Operational and liability risk management<br />

In the compliance sector, <strong>Clariden</strong> relies on MIG21. Both internal guidelines and the liabilities defined in the<br />

product documentation are monitored. Full deployment throughout <strong>Clariden</strong>'s product business processes is<br />

imminent. Christoph Widmer describes the new security aspect offered by MIG21. 'We have completely automated<br />

our 'ex-post' verification process and can perform daily checks. The only limitations we face are lacking investment<br />

master data.' If a portfolio should change due to unforeseen events on the stock market, MIG21 notifies<br />

the portfolio manager accordingly. In his absence, the deputy regulation takes effect.<br />

'This means that we are able to react quickly and<br />

take all the actions necessary to rectify the portfolio.<br />

MIG21 gives us, and our investors, the secure<br />

knowledge that we always abide by the defined<br />

guidelines! This control mechanism is a benefit<br />

for us, as we are not 'flying blind', says Christoph<br />

Widmer, describing the new process quality acquired<br />

with MIG21.<br />

Key Company Data<br />

<strong>Clariden</strong><br />

Swiss private bank. Subsidiary of the Credit Suisse<br />

Group. Seventh-largest provider of funds approved in<br />

Switzerland for public distribution.<br />

Branch<br />

Private banking<br />

Finance products<br />

Facts & Figures<br />

Head office: Zurich<br />

Managed assets 2004: CHF 37.582 billion<br />

Fund trading 2004: CHF 9.171 billion<br />

No. of funds 2004: >40<br />

No. of employees 2004: 640<br />

Challenge<br />

Efficient economic control of the greatest possible fund<br />

volume<br />

Solution<br />

DVS Fund Information System<br />

MIG21 Investment Compliance<br />

Benefits<br />

Maximum employee transparency and self-empowerment<br />

by means of a centralized, rational and verified<br />

data source in a standardized data format.<br />

Competitive Advantages<br />

Economic production of analysis and publication<br />

data, as well as rapid reaction to changing market<br />

and reporting needs.<br />

AQUIN Key Data/Utilization at<br />

<strong>Clariden</strong><br />

DVS users: ~50<br />

MIG21 users: ~15<br />

Data volume: 55 GB<br />

Data sources: Avaloq, Access DB, Bloomberg, EFA<br />

Net, Datastream, 4Series, etc


Fund Accounting<br />

Guernsey (4Series)<br />

Luxembourg (EFA net)<br />

Switzerland (Access DB)<br />

Reporting<br />

Portfolio Management System<br />

Management Reports<br />

ad hoc Queries<br />

AQUIN Components GmbH<br />

Germany (Head Office)<br />

Mainzer Landstrasse 199<br />

60326 Frankfurt am Main<br />

Germany<br />

Tel. +49 (69) 21 93 66 600<br />

Fax +49 (69) 21 93 66 650<br />

AQUIN Components GmbH<br />

Ireland<br />

48 Sydney Avenue<br />

Blackrock<br />

Co. Dublin<br />

Ireland<br />

Tel. +353 85 722 69 69<br />

AQUIN (Schweiz) GmbH<br />

Switzerland<br />

Binzstrasse 18<br />

8045 Zürich<br />

Switzerland<br />

Tel. +41 (44) 455 62 44<br />

Fax +41 (44) 455 62 49<br />

DVS Utilization at <strong>Clariden</strong><br />

AQUIN Components GmbH<br />

Luxembourg<br />

26, Boulevard Royal<br />

2449 Luxembourg<br />

Luxembourg<br />

Tel. +352 (22) 99 99 55 70<br />

Fax +352 (22) 99 99 54 99<br />

Securities Master Data<br />

Datastream/Bloomberg<br />

GAIN Data Desktop<br />

DVS<br />

Verified Data Quality<br />

Process Acceleration<br />

Fund Look-Through<br />

Collated Benchmarks<br />

Custodian Bank Reconciliation<br />

AQUIN (France) S.A.R.L<br />

France<br />

1, Rue Clotilde<br />

92130 Issy les Moulineaux<br />

France<br />

Tel. +33 (1) 46 44 22 30<br />

Fax +33 (1) 46 44 26 37<br />

AQUIN Components GmbH<br />

USA<br />

One Stamford Plaza<br />

263 Tresser Boulevard, 9th Floor<br />

Stamford, CT 06901<br />

USA<br />

Tel. +1 800 946 4421<br />

Custodian Bank/Custody Avaloq<br />

Data Benchmark<br />

Various Systems<br />

MIG21<br />

Investment Compliance<br />

Publications<br />

Internet/Intranet<br />

AQUIN Components GmbH<br />

Great Britain<br />

288 Bishopsgate<br />

London EC2M 4QP<br />

England<br />

Tel. +44 (207) 266 14 32<br />

Fax +44 (207) 959 30 30

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