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Fixing Labor Market Leakages: Getting More Bang<br />

<str<strong>on</strong>g>for</str<strong>on</strong>g> Your Buck <strong>on</strong> Human Resources <str<strong>on</strong>g>for</str<strong>on</strong>g> Health<br />

The average share of government<br />

<strong>health</strong> expenditure devoted to the<br />

<strong>health</strong> worker wage bill in Sub-<br />

Saharan Africa (SSA) is significant at<br />

40 percent, although lower than in<br />

many other regi<strong>on</strong>s (Figure 1). Within<br />

SSA, there are many variati<strong>on</strong>s by<br />

country.<br />

Despite such investments, African<br />

countries c<strong>on</strong>tinue to face a “<strong>human</strong><br />

<strong>resources</strong> <str<strong>on</strong>g>for</str<strong>on</strong>g> <strong>health</strong> (HRH) crisis”—in<br />

which a small number of qualified,<br />

well-per<str<strong>on</strong>g>for</str<strong>on</strong>g>ming <strong>health</strong> workers<br />

cannot meet actual need—to<br />

varying degrees. This impedes<br />

<strong>health</strong> outcome improvements and<br />

ec<strong>on</strong>omic growth. The problem<br />

is particularly pr<strong>on</strong>ounced in<br />

rural or marginalized areas. This is<br />

troubling, as there is a well-accepted<br />

relati<strong>on</strong>ship between <strong>health</strong> outputs,<br />

such as skilled attendance at birth,<br />

and availability of <strong>health</strong> workers<br />

(Figure 2). In many countries, the<br />

inequitable distributi<strong>on</strong> of <strong>health</strong><br />

workers stands in the way of better<br />

<strong>health</strong> <str<strong>on</strong>g>for</str<strong>on</strong>g> people, especially women<br />

and children.<br />

The HRH crisis in many countries can<br />

be explained by c<strong>on</strong>straints in <str<strong>on</strong>g>labor</str<strong>on</strong>g><br />

<str<strong>on</strong>g>market</str<strong>on</strong>g> supply, <str<strong>on</strong>g>labor</str<strong>on</strong>g> <str<strong>on</strong>g>market</str<strong>on</strong>g> demand,<br />

and in per<str<strong>on</strong>g>for</str<strong>on</strong>g>mance. Insufficient <str<strong>on</strong>g>labor</str<strong>on</strong>g><br />

<str<strong>on</strong>g>market</str<strong>on</strong>g> supply refers to a situati<strong>on</strong><br />

where insufficient numbers of <strong>health</strong><br />

workers are produced, or numbers<br />

are reduced by <str<strong>on</strong>g>labor</str<strong>on</strong>g> <str<strong>on</strong>g>market</str<strong>on</strong>g> exit,<br />

such as outmigrati<strong>on</strong>,<br />

KEY MESSAGES<br />

n Despite significant investment in <strong>health</strong> workers, African countries<br />

face a crisis in terms of <strong>human</strong> <strong>resources</strong> <str<strong>on</strong>g>for</str<strong>on</strong>g> <strong>health</strong> (HRH). This deeply<br />

affects their ability to deliver <strong>health</strong> results <strong>on</strong> the ground, achieve<br />

Universal Health Coverage, and foster ec<strong>on</strong>omic growth.<br />

n In many countries, the HRH crisis can be explained by insufficient<br />

numbers of <strong>health</strong> workers primarily in the rural <str<strong>on</strong>g>labor</str<strong>on</strong>g> <str<strong>on</strong>g>market</str<strong>on</strong>g><br />

(supply), lack of funding to employ <strong>health</strong> workers (demand), and/or<br />

issues related to their per<str<strong>on</strong>g>for</str<strong>on</strong>g>mance.<br />

n Simply scaling up producti<strong>on</strong> of <strong>health</strong> workers is not a good<br />

enough fix, as urban unemployment, rural shortages, <strong>health</strong> sector<br />

attriti<strong>on</strong>, including migrati<strong>on</strong> abroad, as well as absenteeism and low<br />

productivity (<str<strong>on</strong>g>labor</str<strong>on</strong>g> <str<strong>on</strong>g>market</str<strong>on</strong>g> <str<strong>on</strong>g>leakages</str<strong>on</strong>g> and inefficiencies) will waste<br />

investments.<br />

n Potential soluti<strong>on</strong>s need to identify and address country specific <str<strong>on</strong>g>labor</str<strong>on</strong>g><br />

<str<strong>on</strong>g>market</str<strong>on</strong>g> <str<strong>on</strong>g>leakages</str<strong>on</strong>g> and inefficiencies including through: (i) m<strong>on</strong>etary<br />

and n<strong>on</strong>-m<strong>on</strong>etary incentives, (ii) innovative educati<strong>on</strong> models<br />

(including rural pipeline models), (iii) increasing opportunities <str<strong>on</strong>g>for</str<strong>on</strong>g><br />

funding <str<strong>on</strong>g>for</str<strong>on</strong>g> HRH particularly in rural areas, and (iv) strengthening<br />

management and accountability systems in fr<strong>on</strong>tline facilities.<br />

Figure 1: The Health Sector Wage Bill as a Share of Public Spending<br />

<strong>on</strong> Health, by Regi<strong>on</strong>, Mean<br />

Share of public spending <strong>on</strong> <strong>health</strong> (%)<br />

70<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

Source: World Health Organizati<strong>on</strong>.<br />

a. By regi<strong>on</strong><br />

EAP ECA LAC MENA SA SSA<br />

World Bank regi<strong>on</strong><br />

2013<br />

Note: EAP = East Asia and the Pacific; ECA = Europe and Central Asia; LAC = Latin America and the Caribbean;<br />

MENA = Middle East and North Africa; SA = South Asia; SSA = Sub-Saharan Africa


2<br />

or disproporti<strong>on</strong>ate job uptake in<br />

urban over rural areas. Insufficient<br />

<str<strong>on</strong>g>labor</str<strong>on</strong>g> <str<strong>on</strong>g>market</str<strong>on</strong>g> demand refers to a<br />

situati<strong>on</strong> where there are insufficient<br />

<strong>resources</strong> (public or private)<br />

available to hire <strong>health</strong> workers.<br />

AFRICA HEALTH FORUM 2013<br />

Finally, problems with <strong>health</strong> worker<br />

per<str<strong>on</strong>g>for</str<strong>on</strong>g>mance include insufficient<br />

skills to carry out services, lack of<br />

equipment and supplies to apply<br />

skills, or low attendance, motivati<strong>on</strong>,<br />

and productivity.<br />

Figure 2: Health worker density is correlated with skilled attendance<br />

at birth, Africa, 2005–09<br />

Skilled attendance at birth (%)<br />

100<br />

90<br />

80<br />

70<br />

DRC<br />

Benin<br />

Health worker density (per 1,000 populati<strong>on</strong>)<br />

Source: WHO/Global Atlas (2005–2009) and UNICEF (latest year available).<br />

Figure 3: Findings from a Discrete Choice Experiment: Share of<br />

nurses in Ethiopia willing to accept a rural job, as a functi<strong>on</strong> of<br />

the rural wage b<strong>on</strong>us (horiz<strong>on</strong>tal axis), with alternative in-kind<br />

attribute incentives<br />

Source: Jack and others in Berhanu Feysia and others, 2012<br />

Botswana<br />

Namibia<br />

Mauritius<br />

South Africa<br />

Gab<strong>on</strong><br />

60<br />

50<br />

40<br />

30<br />

Sierra Le<strong>on</strong>e<br />

Burundi<br />

Eritrea<br />

Zambia<br />

R<br />

20<br />

10<br />

0<br />

Chad<br />

Ethiopia<br />

0 1 2 3 4 5 6<br />

2 = 0.475<br />

Probability of landing rural job<br />

-0.5<br />

0.6<br />

0.5<br />

0.4<br />

0.2<br />

Basic housing<br />

and equipment<br />

Time<br />

Basic housing<br />

Supervisi<strong>on</strong>s<br />

Equipment<br />

Superior housing<br />

Baseline<br />

0<br />

0 0.5 0 1.5 2 2.5 3<br />

Wage b<strong>on</strong>us (as a multiple of base salary)<br />

COMMON<br />

CONSTRAINTS TO<br />

LABOR MARKET<br />

SUPPLY<br />

Low Labor Producti<strong>on</strong>: Health<br />

training instituti<strong>on</strong>s often lack<br />

the physical, technical and<br />

organizati<strong>on</strong>al capacity to produce<br />

larger numbers of <strong>health</strong> workers.<br />

Capacity varies between countries,<br />

with Sudan producing <str<strong>on</strong>g>more</str<strong>on</strong>g> than<br />

3,000 doctors a year, while Zambia<br />

produces fewer than a hundred.<br />

Health training instituti<strong>on</strong>s in most<br />

African countries lack teachers,<br />

teaching supplies, infrastructure,<br />

and sufficient management<br />

capacity.<br />

Preferences <str<strong>on</strong>g>for</str<strong>on</strong>g> Urban and Outof-Country<br />

Employment: Given<br />

comparatively lower salaries and<br />

fewer opportunities at home <str<strong>on</strong>g>for</str<strong>on</strong>g><br />

post-graduate educati<strong>on</strong>, <strong>health</strong><br />

workers often migrate abroad. If<br />

they remain in their own countries,<br />

they tend to prefer urban over<br />

rural jobs, as the <str<strong>on</strong>g>for</str<strong>on</strong>g>mer offer better<br />

income, better educati<strong>on</strong> <str<strong>on</strong>g>for</str<strong>on</strong>g> their<br />

children, and better working/living<br />

c<strong>on</strong>diti<strong>on</strong>s. Figure 3 shows how<br />

the probability of rural job uptake<br />

(in this case <str<strong>on</strong>g>for</str<strong>on</strong>g> nurses in Ethiopia)<br />

is closely linked to the provisi<strong>on</strong><br />

of different types of m<strong>on</strong>etary and<br />

n<strong>on</strong>-m<strong>on</strong>etary incentives. There<br />

are also str<strong>on</strong>g links between the<br />

socioec<strong>on</strong>omic and/or geographic<br />

background of <strong>health</strong> workers<br />

(as well as exposure to rural areas<br />

during training, <str<strong>on</strong>g>for</str<strong>on</strong>g> example) and<br />

their willingness to remain in the<br />

country or work in rural areas<br />

(Lemiere and Herbst et al, 2013).


COMMON<br />

CONSTRAINTS TO<br />

LABOR MARKET<br />

DEMAND<br />

Insufficient Funding <str<strong>on</strong>g>for</str<strong>on</strong>g> Wages:<br />

Wage bill funding is c<strong>on</strong>sidered<br />

insufficient if neither the public<br />

nor private sectors can adequately<br />

absorb <strong>health</strong> workers. This<br />

can occur when there is rapid<br />

scale-up in producti<strong>on</strong>, urban<br />

oversupply (a comm<strong>on</strong> issue), or<br />

reducti<strong>on</strong> in outmigrati<strong>on</strong>, without<br />

c<strong>on</strong>comitant expansi<strong>on</strong> of wage<br />

bill allocati<strong>on</strong>s or private sector<br />

employment opportunities. Rural<br />

areas comm<strong>on</strong>ly suffer from wage<br />

funding insufficiency. Public sector<br />

funding is often disproporti<strong>on</strong>ately<br />

allocated towards urban areas,<br />

where most of the higher-paid<br />

<strong>health</strong> workers are employed and<br />

most of the larger sec<strong>on</strong>dary and<br />

tertiary level hospitals located.<br />

The private <str<strong>on</strong>g>for</str<strong>on</strong>g>-profit sector is<br />

also disproporti<strong>on</strong>ately found in<br />

urban areas.<br />

Fiscal Re-centralizati<strong>on</strong>: In many<br />

countries, n<strong>on</strong>-functi<strong>on</strong>ing or<br />

reversed decentralizati<strong>on</strong> policies<br />

have curtailed local <strong>health</strong><br />

providers’ income and ability to<br />

hire and retain <strong>health</strong> workers. This<br />

is sometimes made worse by rural<br />

<strong>health</strong> facilities being unable to<br />

mobilize discreti<strong>on</strong>ary <strong>resources</strong><br />

of their own, sometimes because<br />

of the limited number of patients<br />

willing or able to purchase services.<br />

In Sudan <str<strong>on</strong>g>for</str<strong>on</strong>g> example, the <str<strong>on</strong>g>more</str<strong>on</strong>g><br />

rural states such as North Kordofan,<br />

Kassala, or Red Sea receive much<br />

less revenue from federal transfers<br />

and own sources than <str<strong>on</strong>g>more</str<strong>on</strong>g> urban<br />

or centrally located states.<br />

Limited Patient Ability to Pay:<br />

Limited revenues particularly from<br />

rural populati<strong>on</strong>s c<strong>on</strong>strain privatesector<br />

demand <str<strong>on</strong>g>for</str<strong>on</strong>g> <strong>health</strong> workers,<br />

and/or public sector income<br />

augmentati<strong>on</strong> opportunities.<br />

Assessments in SSA overwhelmingly<br />

show that rural populati<strong>on</strong>s are<br />

poorer than urban <strong>on</strong>es. Lack<br />

of <strong>health</strong> insurance <str<strong>on</strong>g>for</str<strong>on</strong>g> rural<br />

populati<strong>on</strong>s also prevents them from<br />

buying adequate <strong>health</strong> services and<br />

thus generating rural revenue and<br />

demand <str<strong>on</strong>g>for</str<strong>on</strong>g> HRH (including from the<br />

private sector).<br />

COMMON<br />

PERFORMANCE<br />

ISSUES<br />

Limited Health Worker<br />

Competencies: A critical challenge<br />

many countries face is underdeveloped<br />

competencies of<br />

<strong>health</strong> workers (knowledge<br />

and skills), often because of the<br />

limited physical, technical and<br />

organizati<strong>on</strong>al capacity of <strong>health</strong><br />

training organizati<strong>on</strong>s. Moreover,<br />

in-service training<br />

and c<strong>on</strong>tinuing<br />

development<br />

opportunities are<br />

often lacking or<br />

unevenly available.<br />

Specialist skill<br />

sets, especially<br />

in critical areas<br />

such as obstetrics,<br />

pediatrics, internal<br />

medicine and<br />

infectious diseases<br />

are also often<br />

highly limited<br />

by meager<br />

postgraduate<br />

medical training<br />

opportunities. Where they exist,<br />

such opportunities are often<br />

c<strong>on</strong>centrated <strong>on</strong>ly in urban areas<br />

(with little linkage to the realities<br />

found in many rural areas).<br />

Challenging Working C<strong>on</strong>diti<strong>on</strong>s:<br />

Equipment and supplies shortages<br />

frequently prevent <strong>health</strong> workers<br />

from delivering services adequately,<br />

especially in rural areas, where<br />

inefficient supply chain mechanisms<br />

have <strong>on</strong>ly limited reach. This is<br />

complicated by additi<strong>on</strong>al systems<br />

challenges including poor flow of<br />

in<str<strong>on</strong>g>for</str<strong>on</strong>g>mati<strong>on</strong>, and capacity issues<br />

such as excessive workload, limited<br />

staff and support services, and<br />

infrastructure challenges.<br />

Sub-par Applicati<strong>on</strong> of Ef<str<strong>on</strong>g>for</str<strong>on</strong>g>t: A<br />

comm<strong>on</strong> per<str<strong>on</strong>g>for</str<strong>on</strong>g>mance limitati<strong>on</strong><br />

in many countries is the gap<br />

between what <strong>health</strong> workers know<br />

how to do, and actually do (Figure<br />

4). This “know-do” gap is often<br />

a reflecti<strong>on</strong> of low productivity<br />

levels, <strong>health</strong> worker absenteeism,<br />

and inadequate resp<strong>on</strong>siveness.<br />

The gap is often linked to two<br />

main challenges 1) inadequate or<br />

Figure 4: The Know-do Gap: The gap<br />

between what <strong>health</strong> workers know how<br />

to do, and actually do<br />

Health worker per<str<strong>on</strong>g>for</str<strong>on</strong>g>mance<br />

(process quality)<br />

KNOW-DO GAP<br />

Potential per<str<strong>on</strong>g>for</str<strong>on</strong>g>mance<br />

(knowledge, equipment)<br />

Actual per<str<strong>on</strong>g>for</str<strong>on</strong>g>mance<br />

Le<strong>on</strong>ard at al, (2007)<br />

J of Human Resources<br />

FINANCE AND CAPACITY FOR RESULTS 3


n<strong>on</strong>-functi<strong>on</strong>ing accountability<br />

and supervisi<strong>on</strong> mechanisms<br />

(particularly <str<strong>on</strong>g>for</str<strong>on</strong>g> facility managers<br />

over <strong>health</strong> workers), 2) low<br />

motivati<strong>on</strong> of <strong>health</strong> workers, due<br />

to challenging working and living<br />

c<strong>on</strong>diti<strong>on</strong>s, few opportunities <str<strong>on</strong>g>for</str<strong>on</strong>g><br />

professi<strong>on</strong>al advancement, and few<br />

per<str<strong>on</strong>g>for</str<strong>on</strong>g>mance-linked m<strong>on</strong>etary or<br />

n<strong>on</strong>-m<strong>on</strong>etary incentives.<br />

POLICY IMPLICATIONS<br />

Identify and Address HRH<br />

Leakages. Traditi<strong>on</strong>al approaches<br />

to address the HRH crisis have<br />

focused mainly <strong>on</strong> increasing<br />

producti<strong>on</strong> of <strong>health</strong> workers,<br />

without first paying attenti<strong>on</strong><br />

to <str<strong>on</strong>g>labor</str<strong>on</strong>g> <str<strong>on</strong>g>market</str<strong>on</strong>g> leaks and<br />

inefficiencies. Figure 5 shows<br />

comm<strong>on</strong> <str<strong>on</strong>g>leakages</str<strong>on</strong>g> in Togo because<br />

of outmigrati<strong>on</strong>, unemployment,<br />

and a large rural/urban imbalance.<br />

Only 150 out of 890 doctors trained<br />

actually end up serving 80 percent<br />

of the populati<strong>on</strong>. Of them,<br />

many are absent, unresp<strong>on</strong>sive,<br />

unproductive and unmotivated.<br />

Fixing these inefficiencies and<br />

<str<strong>on</strong>g>leakages</str<strong>on</strong>g> will require identifying<br />

country-specific, cost-effective<br />

strategies and mechanisms that<br />

focus <strong>on</strong> changing <strong>health</strong> worker<br />

behavior through incentives,<br />

QUESTIONS TO AFRICAN MINISTERS<br />

HRH is a critical issue <str<strong>on</strong>g>for</str<strong>on</strong>g> low and<br />

middle income countries aiming to<br />

achieve Universal Health Coverage,<br />

achieve critical <strong>health</strong> outcome<br />

improvements, and foster ec<strong>on</strong>omic<br />

growth.<br />

n What is needed to scale up ef<str<strong>on</strong>g>for</str<strong>on</strong>g>ts to<br />

identify and fix existing inefficiencies<br />

and <str<strong>on</strong>g>leakages</str<strong>on</strong>g> in the <strong>health</strong> <str<strong>on</strong>g>labor</str<strong>on</strong>g><br />

<str<strong>on</strong>g>market</str<strong>on</strong>g>, which will be unique <strong>on</strong> a<br />

country to country basis?<br />

n What would it take to redistribute<br />

funding <str<strong>on</strong>g>for</str<strong>on</strong>g> <strong>health</strong> and other<br />

Figure 5: Loss of Investment in Producti<strong>on</strong> from Leakages -<br />

Example of Togo<br />

Producti<strong>on</strong><br />

890 doctors<br />

trained<br />

Migrati<strong>on</strong>:<br />

250<br />

Source: World Bank, Country Status Report, Togo, 2011<br />

sectors <str<strong>on</strong>g>more</str<strong>on</strong>g> equitably between<br />

urban and rural areas, to improve<br />

rural working and living c<strong>on</strong>diti<strong>on</strong>s<br />

<str<strong>on</strong>g>for</str<strong>on</strong>g> <strong>health</strong> workers and ensure<br />

<strong>resources</strong> exist to hire them?<br />

n What would it take to better<br />

decentralize <strong>health</strong> worker training<br />

to rural areas, and to adopt<br />

educati<strong>on</strong> strategies linked to<br />

reducing outmigrati<strong>on</strong>, better skill<br />

sets to address local challenges,<br />

and increasing rural job uptake?<br />

adopting innovative educati<strong>on</strong><br />

models (including rural pipeline<br />

policies), increasing opportunities<br />

<str<strong>on</strong>g>for</str<strong>on</strong>g> funding <str<strong>on</strong>g>for</str<strong>on</strong>g> HRH (including<br />

<str<strong>on</strong>g>labor</str<strong>on</strong>g> <str<strong>on</strong>g>market</str<strong>on</strong>g> demand) especially in<br />

rural and marginalized areas, and<br />

strengthening management and<br />

accountability systems (particularly<br />

at the facility level).<br />

n How can facility managers be<br />

empowered with better skills,<br />

incentives, decisi<strong>on</strong> making<br />

authority, and tools to raise funding,<br />

so that they can <str<strong>on</strong>g>more</str<strong>on</strong>g> effectively<br />

manage their <strong>health</strong> workers?<br />

n How can the private sector play a<br />

larger role in addressing the HRH<br />

crisis (and shoulder some of the<br />

public sector funding c<strong>on</strong>straints),<br />

and how can its reach and access be<br />

expanded to reach the rural poor?<br />

This brief is a product of the staff of the Internati<strong>on</strong>al Bank <str<strong>on</strong>g>for</str<strong>on</strong>g> Rec<strong>on</strong>structi<strong>on</strong> and Development/The World Bank, prepared ahead of Africa Health Forum 2013: Finance and Capacity <str<strong>on</strong>g>for</str<strong>on</strong>g> Results, an event co-hosted by the World Bank<br />

and the U.S. State Department Office of Global Health Diplomacy, in col<str<strong>on</strong>g>labor</str<strong>on</strong>g>ati<strong>on</strong> with Harm<strong>on</strong>izati<strong>on</strong> <str<strong>on</strong>g>for</str<strong>on</strong>g> Health in Africa. The findings, interpretati<strong>on</strong>s, and c<strong>on</strong>clusi<strong>on</strong>s expressed in this brief do not necessarily reflect the views of the<br />

Executive Directors of the World Bank or the governments they represent, or of any of the hosting entities and partners.<br />

Retired: 20<br />

Unemployed: 20<br />

Employed<br />

full-time in<br />

private <str<strong>on</strong>g>for</str<strong>on</strong>g> profit<br />

sector: 200<br />

Employed<br />

full time in<br />

Government<br />

sector:<br />

400<br />

C<strong>on</strong>centrated in the<br />

capital city (20% of<br />

populati<strong>on</strong>) 75% of<br />

employed doctors<br />

Service 80%<br />

of the populati<strong>on</strong>:<br />

150 doctors

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