test the team - Dermalogica Business Center

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mediBac clearing overall performance review: name: .......................................................... product knowledge good average below average action plan (if average or below) • Agree with therapist a time frame for learning product categories • Refer to Dermalogica Live! student notes • Refer to mediBac clearing student notes • Refer to mediBac clearing training manual consultation • Refer to Great Skin with Face Mapping ® skin analysis student notes • Use existing Consultation Cards as case studies and role play the discussion Face Mapping ® skin analysis • Agree with therapist to perform Face Mapping ® skin analysis on every client • Monitor prescription sheets attached to consultation cards at the end of every day • Introduce a mystery shopper microZone ® • Refer back to MicroZone student notes • Practice performing MicroZone treatments on staff and models • Set another evaluation in 2 weeks time to monitor performance • Outline the exact performance you expect in the future prescription at Skin Bar SM and closing the sale Face Mapping ® skin analysis prescription at Skin Bar SM and closing the sale • Book them on Advanced Retailing Techniques class • Are they able to buy the product at cost price from you? They will ask for the sale if they believe in the products themselves • Set sales targets and reward when they achieve them • Test their product knowledge • Book them on Advanced Retailing Techniques • Are they able to buy the product at cost price from you? They will ask for the sale if they believe in the products themselves • Set sales targets and reward when they achieve them confidence • Find out what they are doing right • If their product knowledge is poor then their confidence will be too • Give them one product a day to learn, then test them • Congratulate achievements • Buddy new/less confident therapists with stronger more senior therapists communication skills 33 • Role play and practice, practice, practice! • Book them on Advanced Retailing Techniques • Set clear guidelines of how clients should be greeted and treated • At your next team meeting, ask your staff to present a product or challenge them to perform • Face Mapping ® skin analysis demonstration
mediBac clearing ingredient cheat sheet ingredient description found in Methyl Methacrylate/ Glycol Dimethacrylate Crosspolymer and Vinyl Dimethicone/Methicone Silsesquioxane Crosspolymer (microsponges) Absorb excess oil on skin’s surface to help prevent shine and maintain a matte finish. Camellia Oleifera (Green Tea) Soothes and calms inflammation associated with acne. Camphor Cooling and antiseptic extract with anti-bacterial properties. Cinnamon Extract Regulates sebum production and helps reduce acne-type lesions. Oil Control Lotion Clearing Mattifier, Overnight Clearing Gel Clearing Skin Wash, Skin Purifying Wipes, Oil Control Lotion, mediBac clearing ® Masque System, Concealing Spot Treatment, Overnight Clearing Gel, Sebum Clearing Masque, mediBac clearing ® Complex, Oil Free Massage Clearing Mattifier, Concealing Spot Treatment, Sebum Clearing Masque Coneflower Has anti-bacterial and anti-inflammatory properties. Skin Purifying Wipes Enantia Chlorantha Assists in controlling sebaceous gland secretions Clearing Mattifier, Oil Control Lotion Bark Extract and minimising pore size Niacinamide, Zinc Gluconate, Combination of ingredients regulates sebaceous Clearing Mattifier, Oil Control Lotion, Overnight Caffeine, Biotin, Yeast, gland secretions by inhibiting 5-alpha reductase Clearing Gel, Concealing Spot Treatment, Sebum licorice, Panthenol and Horse enzyme activity. Clearing Masque, mediBac clearing Complex, Oil Chestnut Seed Extract Free Massage, mediBac clearing Masque System Nordihydroguaiaretic Acid Regulates cell proliferation and sebaceous activity by decreasing overall lipid formation in the sebaceous glands. Also helps with inflammation. Overnight Clearing Gel, mediBac clearing Complex Salicylic Acid A beta hydroxy acid that aids in clearing congested Clearing , Skin Purifying Wipes, Clearing Mattifier, Oil follicles. Also stimulates natural exfoliation, helping to Control Lotion, Overnight Clearing Gel, Concealing clear impacted follicles and minimise acne formation. Spot Treatment, Sebum Clearing Masque, mediBac clearing Complex, mediBac clearing Masque – Part 1 Sarcosine Regulates sebum production and inhibits lipase Concealing Spot Treatment, Sebum Clearing activity in bacteria. Masque, Clearing Mattifier, Oil Free Massage Spiraea Ulmaria Extract Rich in phenolic acids that inhibit bacteria by stimulating the skin’s natural anti-bacterial agents. Also acts as an anti-inflammatory. Overnight Clearing Gel, Sebum Clearing Masque Sulfur Clears skin by eliminating bacteria associated with Concealing Spot Treatment, mediBac clearing acne and by clearing excess oil and congestion in the follicle. Masque – Part 1 Yeast Extract Assists in controlling sebaceous gland secretions Clearing Mattifier, Oil Control Lotion, Overnight and aids in repair of tissues. Clearing Gel, Concealing Spot Treatment, Sebum Clearing Masque, mediBac clearing Complex, Oil Free Massage, mediBac clearing Masque System 34
Page 1: clearing® acne treatment and preve
Page 4 and 5: mediBac clearing ® acne review 1.
Page 6 and 7: d. Bacteria 8. List as many acne tr
Page 8 and 9: 12. Give one key selling point for
Page 10 and 11: step 2 - Face Mapping ® skin analy
Page 12 and 13: step 3 - the microZone ® treatment
Page 14 and 15: mediBac clearing ® case study 3 th
Page 16 and 17: extractions: massage: serum/complex
Page 18 and 19: product knowledge test the answers
Page 20 and 21: 9. Use the bullet points to create
Page 22 and 23: 9. What can be used as an all-in-on
Page 24 and 25: ultracalming cleanser key ingredien
Page 26 and 27: directions for use: Apply constant
Page 28 and 29: toner: Soothing Protection Spray or
Page 30 and 31: Face Mapping ® skin analysis: Oily
Page 32 and 33: mediBac clearing acne management wi
Page 36: find out more… book a class: medi

test the team - Dermalogica Business Center

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