IKEA catalogue 2012 - 376 pages

APPLIANCES
5 YEAR LIMITED WARRANTY
What is covered under this warranty?
The warranty covers faults of the appliance, which can be proved
to have been caused by faulty construction or material faults
from the date of purchase from IKEA. The warranty applies only
when this major appliance is operated and maintained according
to instructions attached to or furnished with the product. This
warranty applies to domestic use only. Whirlpool Canada LP
(hereafter “Whirlpool”) will pay for Factory Specified Parts and
repair labour to correct defects in materials or workmanship.
Within the warranty period, the costs to remedy the fault e.g.
repairs, parts, labour and travel will be covered, provided
that the appliance is accessible for repair without special
expenditure. Replaced parts become the property of IKEA. The
exceptions are specified under the headline “What is not covered
under this warranty?”.
How long is the warranty valid?
This warranty is valid for five (5) years from the original date of
purchase of the IKEA appliance from IKEA. LAGAN appliances
have a one (1) year warranty. If service work is carried out
under warranty, this will not extend the warranty period for the
appliance, or for the new parts.
Which appliances are covered under this warranty?
The five-year (5) warranty is valid for all IKEA appliances, except
for LAGAN appliances, that have a 1-year warranty.
Appliances not covered under this warranty.
All appliances purchased from IKEA before August 1st, 2009 will
be covered under the previous stated one (1) year warranty.
Who will execute the service?
Whirlpool Canada LP (hereafter “Whirlpool) through its own
service operations or authorized service partner, will at its sole
discretion, either repair the defective product or replace it with
the same or a comparable product. In these cases, Whirlpool
will be responsible for the costs of repairs, spare parts, labour
and travel for repair staff that Whirlpool incurs, provided that
the product is accessible for repair without Whirlpool incurring
additional expenditure to gain access. This will not apply in
cases where repair work has not been authorized by Whirlpool
(or its authorized service partner).
What is not covered under this warranty?
Service calls to correct the installation of your major appliance,
to instruct you on how to use your major appliance, to replace
or repair house fuses, or to correct house wiring or plumbing
is not covered. Service calls to repair or replace appliance
light bulbs, air filters or water filters. Consumable parts
are excluded from warranty coverage. Repairs when your
major appliance is used for other than normal, single-family
household use or when it is used in a manner that is contrary
to published user or operator instructions and/or installation
instructions. Damage resulting from accident, alteration,
misuse, abuse, fire, flood, acts of God, improper installation,
installation not in accordance with electrical or plumbing codes,
or use of consumables or cleaning products not approved for
use. Cosmetic damage, including scratches, dents, chips or
other damage to the finish of your major appliance, unless
such damage results from defects in materials or workmanship
and is reported within 30 days from the date of purchase. Any
food loss due to refrigerator or freezer product failures. Costs
associated with the removal from your home of your major
appliance for repairs. This major appliance is designed to
be repaired in the home and only in-home service is covered
by this warranty. Repairs or parts or systems resulting from
unauthorized modifications made to the appliance. Expenses
for travel and transportation for product service if your
major appliance is located in a remote area where service
by an authorized servicer is not available. The removal and
reinstallation of your major appliance if it is installed in an
inaccessible location or is not installed in accordance with
published installation instructions. Major appliances with
original model/serial numbers that have been removed, altered
or cannot be easily determined. This warranty is void if the
factory applied serial number has been altered or removed
from your major appliance. The cost of repair or replacement
under these excluded circumstances shall be borne by the
customer.
Transportation damages are not covered under this warranty.
If a customer transports the product to their home or other
address themselves, IKEA is not liable for any damage that may
occur during transport. However, in case of IKEA delivery of
the product to the customer’s delivery address, then eventual
damages to the product that occurs during this delivery will
be covered by IKEA (but not under this warranty). For claims
under this last particular condition the customer should contact
the IKEA store where original purchase was made. See also
general conditions on page 358.
KITCHEN FAUCETS
10 YEAR WARRANTY
What is covered under this warranty?
The 10-year warranty is valid for all kitchen faucets at IKEA,
except LAGAN kitchen faucet. This warranty covers defects in
material and workmanship. This warranty applies to domestic
use only.
What is not covered under this warranty?
This warranty does not apply if the products have been used in a
corrosive environment. See also general conditions on page 358.
FAVORIT
25 YEAR WARRANTY
Valid for all pots & pans without non stick coating (incl cast iron pots
& pans)
10 YEAR WARRANTY
Valid for all pots & pans with non-stick coating
What is covered under this warranty?
This warranty covers function, materials and workmanship in all
cookware in the above listed series. The warranty covers: • Stability
of the base. • Washing in a domestic dishwasher (with the exception
of non-stick coated items or items made of cast iron which we
recommend should be washed by hand). • Non-stick properties on
non-stick “pans”.
What is not covered under this warranty?
This warranty does not cover changes in the appearance of the
cookware unless they have a significant effect on function. See also
general conditions on page 358.
IKEA 365+
15 YEAR WARRANTY
Valid for all pots & pans without non stick coating
5 YEAR WARRANTY
Valid for all pots & pans with non-stick coating
What is covered under this warranty?
This warranty covers function, materials and workmanship in all
cookware in the above listed series. The warranty covers: • Stability
of the base. • Washing in a domestic dishwasher (with the exception
of non-stick coated items or items made of cast iron which we
recommend should be washed by hand.) • Non-stick properties on
non-stick “pans”.
What is not covered under this warranty?
This warranty does not cover changes in the appearance of the
cookware unless they have a significant effect on function. See also
general conditions on page 358.
SLITBAR
25 YEAR WARRANTY
Valid for all knives in the series.
GYNNSAM, IKEA 365+ GNISTRA
15 YEAR WARRANTY
Valid for all knives in the series.
What is covered under this warranty?
This warranty covers function, materials and workmanship in
all knives in the above listed series. This means that, in normal
domestic use and provided that our care instructions are
followed, the knives will still work as well as they did when they
were new, even after the warranty time has expired. In this
instance, normal use is defined as using (for cutting food) and
cleaning the knife by hand once a day and regular sharpening.
The warranty covers: • Sharpness of the knife. The knife shall
be sharp when you buy it and you will be able to keep it sharp
so it can function properly, every day. The knife blade is made
of a steel that is hardened so that it is possible to sharpen the
knife to original sharpness anytime during the warranty period.
• Durable handle. The handle of the knife should not crack,
break or come loose from the blade so that the knife is not
possible to use. • That there will not be any corrosion on the
knife blade.
Products not covered under this warranty
The following products in the SLITBAR series are not covered
under the warranty: • SLITBAR carving fork (part of a set with
carving fork and carving knife) • SLITBAR sharpening steel 25
diamond coated/stainless steel dark brown. See also general
conditions on page 358.
GODMORGON
10 YEAR WARRANTY
What is covered under this warranty?
This warranty covers defects in material and workmanship in
the following furniture, sinks, interior fittings and water trap:
• GODMORGON Furniture • GODMORGON legs • ODENSVIK,
VITVIKEN, BRÅVIKEN, BREDVIKEN and NORRVIKEN sinks and
the included water trap. This warranty applies to domestic use
only.
BATHROOM FAUCETS
10 YEAR WARRANTY
What is covered under this warranty?
The 10-year warranty is valid for all bathroom faucets at IKEA.
This warranty covers defects in material and workmanship. This
warranty applies to domestic use only.
What is not covered under this warranty?
This warranty does not apply if the products have been used in a
corrosive environment. See also general conditions on page 358.
Products not covered under this warranty
• Aerator – expandable item in the sink bathroom faucets. This
warranty does not apply if the products have been used in a
corrosive environment. See also general conditions on page 358.
GALANT, EFFEKTIV
10 YEAR WARRANTY
What is covered under this warranty?
The warranty covers defects in material and workmanship on all
main parts in the GALANT desk and EFFEKTIV storage series.
Products not covered under this warranty
This warranty does not apply to GALANT cable trunk.
This warranty does not apply after the SIGNUM cable outlet is
installed. See also general conditions on page 358.
MARKUS, VOLMAR
10 YEAR WARRANTY
What is covered under this warranty?
This warranty covers defects in material and workmanship on
the following components: • The structural frame • Moving
parts. See also general conditions on page 358.
TUNDRA
10 YEAR WARRANTY
What is covered under this warranty?
We warranty that in normal use the flooring will not wear
through, not fade from sunlight and not stain permanently.
This warranty is to the benefit of the original purchaser of the
product. It is not transferable.
TUNDRA flooring complies with User Class 31 of EN 13329 which
means it is suitable for use in all rooms in a home, except for
rooms such as bathrooms, damp cellars and basement and
rooms with a floor drain. It is also suitable for light commercial
use, light traffic areas such as small offices and meeting places.
See also general conditions on page 358.
SPARSAM
3 YEAR WARRANTY
What is covered under this warranty?
This warranty covers function, materials and workmanship in all
energy-saving bulbs and tubes in the SPARSAM series.
What is not covered under this warranty?
This warranty does not apply if the product has been placed in
a temperature under -10 degrees Celsius or over +40 degrees
Celsius. If used in a humid environment such as a bathroom
or greenhouse, SPARSAM may only be used with light fixtures
approved for wet locations.
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