On Course - Semester 1 2008.pdf - International College of Hotel ...

‘The business
management management and
practical skills
combined with
internships prepare
our students for the
expectations and
demands of the global
market so that they hit
the ground running,
with rapid promotion
more often than not the
rewarding result.’
Daljit Rao
Director Marketing and
Operations
the newsletter of the international college of hotel management Y adelaide, australia Y semester 1, 2008
Trail blazers
Y Caroline Hardman Y Bodelle Francis Y Paul Town
AO to ICHM’s founder
Ceremonies
Y End of Course Y Course Commencement Y Industry awards
Internships
Kiwi quartet
News
Chief executive
OnCourse
A sharp eye
Selecting for
success her focus
It’s some distance from Australia’s island
capital Hobart to an opulent resort in
Dubai, but graduate Caroline Hardman has
embraced every move along the way. Paul
Town’s career in Macau has shifted up a
notch. And rising star Bodelle Francis can
look to a stellar future.
These are just three of ICHM’s trailblazers
paving the way for ICHM students,
including those pictured with Daljit Rao.
‘With me are students from Australia,
the Seychelles, Thailand, Korea, Mexico,
Rwanda, Kenya and India, and this year we
welcomed our fi rst from Mongolia and last
year from Mozambique, so it is with some
justifi cation ICHM is regarded as a mini-
United Nations’, says Daljit.
In her role, Daljit travels the world
searching out young people with that
special something, which she says is
founded on the desire to succeed, and
inspiring what she describes as ‘startling
individuals’ to come to ICHM and reach for
the global opportunities that are available.
Daljit, who has been at the helm in the
hospitality industry for a quarterofa
quarter of a
century, says there is nothing like ‘been
there, done that’ to help recruit students,
and transfer information to students,
parents and hotel executives. And in
coming from a different background, the
Fijian-born Indian says she understands
the challenges, not only in succeeding as a
student in a place other than home, but also
taking those fi rst important steps into the
industry.
Daljit started out with the Oberoi Hotel
Group in Australia and moved with the
group to India, before joining Corus
International for stints in Kuala Lumpur,
the United Kingdom and, fi nally, back in
Australia—and Adelaide. She was part of
the pre-opening team for Australia’s fi rst
convention centre (1988) and General
Manager of a major city corporate hotel (in
1991). Before making the jump to education
and ICHM, she was Regional General
Manager for the opening of a $57 million
all-suites hotel in Adelaide. She has also
served on a number of signifi cant tourism
and hospitality and curriculum advisory
boards.
It was while in the industry that Daljit fi rst
came into contact with ICHM, employing
students as interns who, today, are in senior
positions in Dubai, Singapore and Korea.
‘The rigour of ICHM’s business
management and practical skills training
combined with internships means that
students are equipped with appropriate
operational skills, ensuring they are
credible in the work environment.
Further they develop modern business
competencies so critical to effective
supervisors and managers.
‘Thus prepared for the expectations and
demands of the global market they hit the
ground running, with rapid promotion
more often than not the rewarding result’,
she says.
01

Careers that allow young people to
work around the world have never been
easier! With the hotel and tourism
industry booming, ICHM is fi nding that
employers from around the world are
beating a path to its door.
“... more and more
graduates are getting
senior positions in
global hotel chains
and, in addition, a
signifi cant number are
taking management
jobs outside the
hospitality industry,
or starting their own
businesses.”
Formed 15 years ago, ICHM is the only
hotel school outside Europe that can
issue the world-famous Swiss Hotel
Association Diploma, and it provides
a bachelor degree as well. The Swiss
Diploma course is renowned for its
hands-on training as well as the rigour
of its business training. Each year
students spend six months studying
on the Regency Park campus, and
Chief Executive’s
comments
six months working in industry—in
Australia or around the world.
ICHM has had a generous scholarship
program for Australian and New
Zealand school leavers for many years.
Four $25,000 scholarships will be
provided for 2009 entrants. In 2007 the
Australian Government’s ‘FEE-HELP
for VET’ passed into law, and when
implemented it will allow students
to borrow to fund their studies, as
university students do. Further, we
are actively promoting the Australian
Government’s Endeavour scholarships;
open to students from more than 40
countries in the Asia Pacifi c area.
Given their diverse background, and
the fact that we are fortunate to have
our own on-campus accommodation
so students really can live together and
experience cultural diversity, it is not
surprising that students aspire to live
and work around the world. In the past
year we have had students undertaking
internships in more than 20 countries
outside Australia, from Malta to
Cypress, Ghana to Germany, which
means they get a ‘taste’ of the exotic
even before they graduate.
But it is the career opportunities that
really set ICHM apart. For many years
we have seen our graduates living
and working in places like London,
Singapore and Hong Kong and, of
course, all over Australia. But in the
past two or three years an increasing
number have taken up senior positions
in new locations like Dubai, Macau,
Shanghai and in numerous cities
across the United States. We fi nd
ourselves reaching for an atlas just to
keep up with their progress!
As the stories in this On Course report,
more and more graduates are getting
senior positions in global hotel chains
and, in addition, a signifi cant number
are taking management jobs outside
the hospitality industry, or starting
their own businesses. And again, it is
the global nature of these outcomes
that is noteworthy. From consultants
in London to property in Shanghai,
from Human Resource Management
in Beijing to garment design and
manufacture in Europe, the range is
breathtaking.
For a young person aspiring to an
international business career, studying
at ICHM makes a lot of sense!
02 The newsletter of the International College of Hotel Management, Semester 1, 2008 Y www.ichm.edu.au
Y Bodelle (right) being
presented with the award
by Isabella Conde, Chair,
Association of Australian
Hotel Schools
Despite strong competition from other
young industry stars, ICHM graduate
Bodelle Francis took out the Young Hotel
Manager of the Year award in the 2007
Australian Hotels Association (AHA)
Industry Awards for Excellence.
At The Como in Melbourne for the past
four years, Bodelle worked her way up
through the ranks to Duty Manager
and has recently been promoted to
Reservations Manager. Before that she
worked at the Hyatt Regency Sanctuary
Cove.
She says she’s known from a young age
that she wanted to be involved in the
hospitality industry. ‘You could say it’s in
my blood.’ Her parents, Jenny and Wayne
Francis are well known in the Adelaide
hotel scene, having been involved in the
industry in South Australia for around 40
years.
Awarded for the fi rst time in 2007, the
Young Hotel Manager of the Year award
is restricted to people aged 26 or younger,
who are employed in a management
position in an AHA member hotel.
Entrants are judged on their knowledge,
expertise, interest, involvement and
ambitions in the hotel industry.
A panel from ICHM nominated Bodelle
for the competition, which came down to
a shortlist of fi ve other graduates of hotel
schools around Australia. Bodelle was
formally presented with her award at a
dinner in Adelaide late last year.
National award
to rising star
‘We’re hugely
proud of her
achievements’,
says Principal Dan
Edmonds, who was
at the dinner. ‘Such
recognition may
be an incentive for
other young people
to choose a career in
hospitality.’
She came away with several honours
during her time at ICHM—she won a
$20,000 entry scholarship in 2002, was
dux in her second year and a gold-medal
winner in 2004. She also won the AHA
scholarship in 2003.
‘We’re hugely proud of her achievements’,
says Principal Dan Edmonds, who was at
the dinner. ‘Such recognition may be an
incentive for other young people to choose
a career in hospitality.’

Caroline Hardman took up the position as
Director Business Excellence with Madinat
Jumairah last November. It’s a step up from
her previous role as Quality Manager at
Jumaireh Beach Hotel, and one the 31 year-old
regards as a rewarding opportunity.
Madinat Jumeirah, with its two grand hotels,
courtyard summerhouses, traditional souk,
spa and conference and banqueting and
unlimited recreational facilities, resembles
an ancient Arabian citadel, paying tribute to
Dubai’s heritage.
Caroline says although the resort’s ambience
might be steeped in the past, everything to
do with its quality is up-to-the-minute. It
operates within the European Foundation
for Quality Management (EFQM) Excellence
Model, which is used by organisations
worldwide looking to excel in their market
and in every aspect of business performance.
Part strategy and part operational, her
role—leading a current team of eight—is to
articulate the business excellence agenda of
the executive committee and cascade it down
to line staff so there’s a common sense of
purpose across the resort.
‘Communicating effectively to more than
3500 management and staff of more than
60 different nationalities is perhaps our
biggest challenge, and one that I’m enjoying
immensely’, she says.
Caroline excelled at ICHM coming in dux
every year, topped by a gold medal fi nale for
exceeding 90% across all subjects. She also
took out a Southcorp Wine Prize in second
year for outstanding wine knowledge.
She made the shift to hotel management
partway through an arts degree at the
University of Tasmania and, after looking at
other hotel management schools, decided
on ICHM because of its international
connections so close to home. She says she
would have no hesitation in making the same
decision again.
‘A balance between practical and theory kept
us in the real world and above all else there
is the networking between graduates that
propels career opportunities’, she says.
Hostec, the human resources company of
ICHM graduates Ian Wilson and Ramon
Nambiar, has been behind Caroline’s moves,
which took her to the Olympics in Sydney,
and to Singapore and London and then on to
Dubai.
Stepping up
Caroline Hardman took up the
position as Director Business
Excellence with Madinat
Jumairah last November. It’s
a step up from her previous
role as Quality Manager at
Jumaireh Beach Hotel, and
one the 31 year-old regards as a
rewarding opportunity.
She was home in Hobart in January for a
10-day break before gearing up to prepare
the resort’s submission for the EFQM Quality
Awards on her return to Dubai, which
she describes as heavily work oriented in
comparison to other countries.
‘It’s and exciting and rapidly progressive city
with a strong sense of productivity’, she said.
Hard Rock cool
Paul Town, previously General Manager of the Crown Macau (On Course cover, Semester 2,
2006), has recently been promoted to Vice President Hotel Operations. In his new and broader
role he’s looking after three properties—a Crown Towers (300 rooms), a Hard Rock Hotel (360
rooms) and an all-suite property.
The trio is part of Melco PBL Entertainment’s City of Dreams Casino and Entertainment
Resort Complex, the fi rst stage of which is scheduled for completion late 2008. There is also a
grand Hyatt on the site, which the Hyatt will operate on Melco PBL’s behalf.
‘Delivering on three brands is the biggest challenge. I am pretty comfortable with the Crown
Towers brand, but Hard Rock and the third property, which we’re still bedding down, are new
to us. We will need to interpret how we deliver these brands to our market here’, he says.
Just as for the Crown Macau, Paul is involved in design, procurement and fi nalising property
confi guration. ‘Being a bigger project, these aspects are more advanced than at the same
time for the Crown Macau so I’m really coming in at the closing stages’, he says.
A trip to the United States and a crash course in the Hard Rock brand came into lead-up
work. High-energy Hard Rock is one of the world’s most globally recognised brands, with
cafes, hotel and casinos in 45 countries.
‘Hard Rock general managers are known for their cool, so it should make for an interesting
ride’, says Paul.
ICHM’s founder
recognised in
honours list
Dr Rex Lipman has been made an Offi cer in the Order of Australia (AO) in the
Australia Day Honours List, for his service to the tourism and hospitality industry
and for education through support of learning opportunities for young people.
This follows his Member of the Order of Australia, which he received in 1989.
Dr Lipman, 85, who continues to work full time, is Chief Executive Offi cer at Angas
Travel and Professional Conference International and is the author of several
books. He says he has changed careers every 10 years and has been many things: a
merchant banker, dentist and wartime commander.
Since the late 1980s, Dr Lipman has organised European language and cultural
tours for secondary school students, as well as concert tours to Italy, France and
England for school orchestras and choirs.
Dr Lipman’s son Gerald took up the reigns at ICHM in 1998.
03

1
End of Course Ceremony
At the End of Course Ceremony held in Regency International House on 14 December 2007,
the Swiss Hotel Association International Hotel Management diploma and Bachelor degree
medals were awarded ahead of formal graduation in 2008. Penny Sattler came in Dux of
Third Year, the same award her sister Elizabeth took out in 2006.
Internships January–June 2008
INTERNATIONAL
China
Le Royal Meridien, Shanghai
*Tokimoto. Saho
*Kamikura, Yoko
The Westin Beijing
Li, Vivien (Jia Ling)
Radisson Hotel Shanghai
New World
Chernysheva, Anna
(Anastasia)
Ross, Mitchell
Cavaiuolo, Natalie
Sheraton Shanghai Hotel &
Residences
Maddern, Quincy
Sofi tel Hyland Shanghai
Neal, Michael
The Westin Shanghai
Muller, JP (Jean Pierre
Chi-En)
Pyyvaara, Matti
Sheraton Ningbo
Eng, Edmund (Kok Hui)
Goh, Li Li
Lee, Jennifer (Joo Hee)
Ong, Martin (Wei Peng)
Sutanto, Yohana
*Citra Wahyuni
Parkview Hotel, Guangdong
So, Tommy
China World Hotel, Beijing
Ng, Kristen
Colombia
Intercontinental De
Medellin
Fajardo Mendoza, Alejandro
England
One Aldwych
Veselko, Miran
Pennyhill Park Hotel & Spa
Coats, Annabelle
France
Hotel De Torias
Palmaro, Gianna
Gambia
Golden Beach Resort
Sarnecki, Martina
Germany
Hotel Konigshof
Neef, Matthias
Hong Kong
Four Seasons
Wong, Annie (Hau Shun)
India
Grand Hyatt Mumbai
Singh, Roohbir
Portugal
Four Seasons Hotel, The Ritz
Lisbon
Da Silva Camoes, Patricia
Scotland
Crieff Hydro
Chan, Stephy (Yuen Ting)
Chen, Anita (Miao Hsu)
Sederstrom, Kylie
Gleneagles Hotel
Bae, Oscar (Sung-sub)
Singapore
Negara On Claymore
Corneliussen, Tommy
Lochrie, Drew
Pan Pacifi c Hotels & Resorts
Baker, Andrew
Seow, Joshua (Mu Kun)
Raffl es Hotel
Ng, Phaelyn (Pei-Lin)
St. Regis Hotel Singapore
Pathela, Natasha
Four Seasons Hotel
Tan, Vanessa (Mei Ning)
04 The newsletter of the International College of Hotel Management, Semester 1, 2008 Y www.ichm.edu.au
2
South Korea
Hotel Ibis Myeong-dong
Jung, Michelle (Seong Weon)
The W in Seoul
Kim, Sophie (Hye Ji)
Thailand
Amanpuri
Deosthali, Akshay
United States of America
Four Seasons Resort Jackson
Hole
Girdhar, Mohit
AUSTRALIA
New South Wales
Blue Hotel, Sydney
Chrisanita, Priscilla
Green, Kristian
Huang, Douglas (Hao Jung)
Four Points Hotel Sheraton
Darling Harbour Sydney
Cheung, Karen (Ka Yin)
Lee, Ra On
Li, Flora (Kit Fung)
Ng’ang’a, Mumbi
Oh, Rachel (Ji Won)
Park, Stella (Eun Jin)
Tang, Clara (Wing Yin)
Tatarenko, Anton
*Dhir, Bhupesh
Swissotel Sydney
Rugangazi, Dorothee
Wang, Xu Shan
Queensland
Courtyard By Marriot,
Surfers Paradise
*Linington, Bronson
Sofi tel Brisbane
Zhang, Jishuang
Sofi tel Gold Coast
Hann, Sally
Shangri-La Hotel Cairns
Chen, Stacey (Szu-Yun)
Fletcher, Sachi
Thring, Hugh
*Lie, Andre
Sofi tel Reef Casino Cairns
Lee, Daniel (Kyung Sik)
Menezes, Joel
Park, Tae Sun
Hayman Great Barrier Reef
Kim, Kevin (Janghun)
Sheraton Mirage Port
Douglas
Cornille, Louis
De Charmoy Lablache, Sylvie
Delfos, Heath
Fitzgerald, Jon-Paul
Hoarau, Natasha
Park, Joseph (Shin Jea)
1 Penny Sattler, Dux of Third Year
2 Bachelor Degree graduands, semester two 2007
3 Swiss Hotel Association Diploma graduands, semester two 2007
Pattaramalai, Sana
Wagner, Erin
Sheraton, Port Douglas
*Sukarno, Budi
Couran Cove Island Resort
Kode, Jeremy
South Australia
Adelaide Convention Centre
Chen, Jay (Chieh-Cheng)
Hilton Adelaide
Dang, Zen (Thanh Truc)
Hernandez Ceron, Jessica
Hyde, Nora
Holiday Inn Adelaide
Ko, Eun
Hyatt Regency Adelaide
*Fraterrigo, Elena
Oaks Horizons, Adelaide
*Phoebe Lee
Victoria
The Como Hotel, Melbourne
Upshall, Kathryn
*Sin Fan Im, Karen
Crown Promenade Hotel
Migga, Charmayne
Strauss, Jennifer
Crowne Plaza Melbourne
Bains, Ganeev
3
Grand Chancellor
Melbourne
Jang, Angela (Jin Ju)
*Lee, Eddy
Grand Hotel by Sofi tel
Go, Clement (Geon Ha)
Grand Hyatt Melbourne
Wong, Ingrid (Hiu Man)
Yau, Ada (Hau Yi)
Langham, Melbourne
Chou, Jennifer (Yun Ju)
Dibyono, Ririh Nirwesti
Kam, Kiros (Hiu Ying)
Lee, Sophia (Szu-Yu)
Librayana, Melisa
Tanuwidjaya, Melisa
Medina Grand Melbourne
Jeon, Ki Hoon
Park Hyatt Melbourne
Jeong, Jenny (Yuseon)
Sharma, Kaveri
Quay West Suites
Melbourne
Christie, Sophie
RACV Club
Leong, Su Ying
Sharma, Sushant
Susanto, Vikki
The Sebel Melbourne
Colaruotolo, Grant
Sofi tel Melbourne
Gaynor, Mark
*Lian, Jerry
Swanston Hotel, Grand
Mercure
Lim, Jason (Jong Il)
Wang, Terry (Enshuo)
The Westin Melbourne On
Regent Place
Liu, Chrisy (Chen)
Lo, Annie (Yueh Ning)
Schack, Jones
Wilkinson, Daniel
Western Australia
Hilton Parmelia Perth
Chaisilwattana, Ravi
Jeong, Ted (Yong Gil)
Hyatt Regency Perth
Baek, Jenny (Jung Eun)
Chau, Fred (Chak Man)
Cheng, Ivan (Chi Lung)
Feng, Chun Yan
Han, Jee Hee
Wang, Zoe (Wen Qing)
Sheraton Perth
Chung, Vincent (Mun Wah)
* Degree
studentsundertaking
work-based projects

1 Natalia Rodrigues, Dux of First Year and winner of the Cameron Sykes Memorial Prize
2 Edwin Hong, Dux of Second Year and winner of the Australian Hotels Association Prize
3 Certifi cate of Merit winners
4 Jill Edmonds after being presented with fl owers by Gerald Lipman
5 Danielle Butler (left) and Shalini Sunder
6 Chang Bong Yang, winner of the KOSA scholarship (Janghun [Kevin] Kim was awarded
the UHAK scholarship)
7 Zheng Han Chia, The Manse Scholarship winner
8 Liesl Bouwer and Alfred Portenschlager gave the welcoming address
9 ICHM students out of Africa and the Caribbean
10 Staff members (from left) Rachel Koek, Aida Ashworth and Belinda Larke
11 Aram Petrosov relaxed at the ceremony after his high-altitude internship at the Four
Points by Sheraton, Lhasa Tibet.
12 Winners of the Amazing Race induction competition, with lecturer Andrew Foster-
Johnson (left)
Course Commencement
The Course Commencement Ceremony marks academic achievement and the
occasion at which new students are welcomed to, and second and third years back
to, campus after their internships. At the 2008 ceremony and to spontaneous
applause, Gerald Lipman acknowledged Jill Edmonds (wife of Principal Dan
Edmonds), for her extraordinary efforts over the years in conducting the induction
Adventure Day at the couple’s property in the Adelaide Hills.
1 2 3 4
5 6 7
9
10
11
12
8
05

1
1 Kristin old scholars Nick Van der Werff , Laura
Mills, Davina Sheard and Jeremy Kraft
2 Peter Hourigan (right) with student Ashley Beech
after the presentation
3 From left: Andrew Baggaley, Paul Mason, Monica
Myers-Öberg, Andrew Nodding and Rob Spooner
4 Jeremy (left), Nick (centre back), Laura (third from
right) and Davina (second from right) among other
students from New Zealand. ICHM’s agent in New
Zealand, Neil Lambie, is at the back
5 Nikki Smith, Emma Pomery, Morgan Elsegood and
Angelica-Hazel Rosenberg
6 Iain Gunn
Kiwis set for star turns
There have been school leavers from New
Zealand’s Kristin school at ICHM in the past,
but 2008 is the fi rst year with four in one year.
Nick Van der Werff says before coming to
ICHM he made comparisons with other hotel
schools, including Switzerland, but ICHM,
which honed in on the business management
aspects, had a better ‘story’ to tell.
And after a month on campus he’s thrilled to
report that the story is a reality.
‘Get here soon!’ is his advice to Kiwi up-andcomings
with a hospitality bent. ‘It’s the best
decision I could have made; I love it—the
lecturers work hard to push you along and
I’m really motivated. I’m also enjoying the
excitement of the international environment
and people from all nationalities on campus
together.’
Nick’s ambition is to be a general manager in
an international hotel chain.
Jeremy, his best friend from Kristin, is heading
in quite a different direction, following a
passion for cooking and food. ‘The food and
beverage side of the industry fascinates me
and I’ll go wherever that takes me’, he says.
ICHM had been in the back of his mind, but he
decided only a week or so before the course
started to join Nick and he, too, is pleased he
did. ‘It’s really exciting’, he says.
‘I love the industry; it’s always
different. And I love
ICHM; it’s really different.
There are students here
from everywhere and I’m
learning a lot from them,
apart from the study.
4
2 3
Davina Sheard’s intention is to head into
event management, but she acknowledges
it’s early days. ‘I know ICHM can lead me in
so many directions, so I too might head for a
general manager role.’
She too had looked into studying in
Switzerland, but says she hates the cold.
A $25,000 entry scholarship was an added
incentive.
Davina has worked in hospitality helping her
parents in their restaurant near Auckland
for the past six years. She was sold on ICHM’s
balance of academic work jam-packed into
six months, followed by six months as an
intern in industry.
Laura, who loves to travel, is pursuing a
dream to work and travel internationally.
She says she glimpsed the world of hotel
management while still at school when she
went to Europe with her parents.
‘I love the industry; it’s always different.
And I love ICHM; it’s really different. There
are students here from everywhere and I’m
learning a lot from them, apart from the
study.
Laura, like Davina, is looking to a career in
either event or hotel management.
06 The newsletter of the International College of Hotel Management, Semester 1, 2008 Y www.ichm.edu.au
5 6
Flying start On campus
Since start-up 15 years ago, ICHM
scholarships—worth in excess of $2.5 million
to date— have helped an impressive number
of young people realise their hospitality
ambitions.
2008 winners
Minister’s Scholarships
Supported by the South Australian Minister of
Further Education and ICHM.
Y Nikki Smith, Murray Bridge, South
Australia
Y Emma Pomery, St Agnes, South Australia
Y Morgan Elsegood, Renown Park, South
Australia
Y Angelica-Hazel Rosenberg, Hazelwood
Park, South Australia
ICHM Entry Scholarships
Y Isabelle Schnider, Magill, South Australia
Y Patioka Sinamoana Horner, Alice Springs,
Northern Territory
Y Natalie Sinclair, Aldgate, South Australia
Y Stacey McMurtrie, Kangarilla South
Australia
Y Davina Sheard, Auckland, New Zealand
Scholarships 2009
$95,000 Endeavour Scholarships
Young people from 18 Pacifi c and 24 Asian
countries are eligible for the Australian
Government’s Endeavour Scholarships, which
cover the full cost of two years study and,
potentially, the bachelor degree.
ICHM can recommend fi ve applicants, and
entries must be submitted to ICHM by
31 May 2008 in time to meet the government’s
deadline of 31 July 2008.
For more information and conditions go to
www.endeavour.dest.gov/au/awards
$25,000 ICHM Entry Scholarships
Entries for 2009 Ministerial and Entry
scholarships must also be in by October 2008.
For more information and conditions go to
www.ichm.edu.au
Peter Hourigan, General Manager of the Hilton
on the Park Melbourne.
Peter addressed all students in a General
Assembly, outlining his career to date and
the recent changes to the Hilton structure
worldwide. He went on to reveal his personal
thoughts about what it takes to be successful
as a general manager in a modern, globally
competitive environment.
A MasterClass for senior students followed,
centred on human and physical structures and
relationships required to successfully achieve
outcomes, with a $40 million refurbishment
project he was piloting providing an excellent
case study.
Cathy Sinden, Recruitment and Training
Manager, Four Points by Sheraton Sydney. ICHM
was again delighted to welcome Cathy, who
spoke to students about career opportunities
with Starwood Hotels and Resorts. She also
took the time to present Achievement Awards
to students on placement who were singled out
by employers for particular mention.
Y Monica Myers-Öberg, Regional College
Recruitment Manager North America,
Hyatt Hotels & Resorts
Y Rob Spooner, Director of Human Resources,
Grand Hyatt San Diego
Y Andrew Nodding, Director of Human
Resources, Asia Pacifi c
Y Paul Mason, Director of Human Resources,
and Andrew Baggaley, Training Manager,
both of the Hyatt Regency Adelaide.
This was the impressive team from Hyatt
Hotels and Resorts who visited campus
to recruit for its properties in the United
States, Australia and around the world. Eight
graduating students were offered management
traineeships.
Peter May, Director of Client Services, WISE
FOUNDATION, a non-profi t organisation based
in the United States specialising in hospitality
traineeships, also came along to facilitate the
visa process.
Iain Gunn. Director, Franchise Services, Choice
Hotels Australia. One of ICHM’s fi rst graduates,
Iain (profi led in On Course Semester 2, 2007)
visited campus earlier in the year to share his
experiences and pass on advice to students.

Job offers
on the spot
Australian Association of Hotel Schools Careers Fair
For the fi rst time, an excursion to Sydney was organised for third and
Degree year students to attend the annual Australian Association of Hotel
Schools (AAHS) Careers Fair at Technology Park, Redfern, Sydney.
Twenty-two students funded their own travel to meet with representatives
of 35 hotels and chains exhibiting at the event, which this year attracted
more than 600 students of member hotel schools. Their initiative was
immediately rewarded with fi rm job offers extended to many on the spot.
Afterwards, the students enjoyed the very generous hospitality of the Four
Seasons Hotel Sydney and the Hilton Sydney, with each provided extensive
public and behind the scenes tours of the facilities and access to the senior
management team in a lavish reception and question and answer session.
China brief
Z Several S ev members of the group tried their hands behind
the
bar in the famous Marble Bar at the Hilton Sydney.
\ Interns in Ningbo,
China with Darren
Camilleri (back left)
Z Interns and
Darren Camilleri in
Shanghai, China
ICHM’s Manager—Industry Training & Development, Darren Camilleri, sent greetings from
chilly Beijing in February 2008, after catching up with students in China—a relatively new
and popular destination for ICHM interns and graduates.
Both Darren and lecturer Derek Milligan caught up with the interns last year and Darren
is pleased to report that Martin Camp has already been promoted. After completing a
12-month internship at Le Royal Meridien Shanghai (a Starwood property), the offer was
made for him to stay on at the hotel, which he did for six months before winning a position
as Guest Services Manager of the new W Hotel in Hong Kong (also under the Starwood
banner). The property is scheduled to open at the end of July, and Martin will leave Shanghai
in early March and take a short break before starting his new job at W Hong Kong.
Real-life rewards
ICHM’s program of six months on
campus followed by a six-month
internship is modelled on that of
the Swiss Hotel Association which,
for the past 125 years, has been
regarded as the global benchmark in
hotel management training. ICHM
has always recognised academic
achievement in its ceremonies and,
fl agging the signifi cance of highachieving
interns, recognises them
formally too.
The James Anggang Memorial
Certifi cates of Achievement in Industry
(and cheques for $1000) were presented
in October (for January to July) 2007 to:
Beach wedding
The wedding of graduates Karmina (Mia)
Magpayo and Peter Pysk on the Philippine
island of Boracay, was a highlight of lecturer
Richard Hunter’s ICHM-funded study tour
in January. He was joined by 16 graduates—
Verity Kitto, Courtney Smith, Lesley
Palacios, Siva Putta, Sanjay Bapodra, Jay
Ramos, Michael Kratz, Jebson Yeung, Chun
Mo Ku, Dharmik Kumar, Becky Law, Martin
Peirson-Jones and Louisa Yockney—who
fl ew in from around the world to join in on
the four-day celebration.
Richard says there was a lot of reminiscing,
along with eating, drinking, swimming,
sailing, beach massages and sight seeing.
‘Oh yes, and the wedding and the reception!
‘The wedding, a Catholic ceremony in
English and part Polish and Philippino, was
held on the beach in front of the Waling,
Waling resort.
Y Matti Pyyvaara—internship 1
Holiday Inn Forum, London
Y Anya Cai—internship 2
Crieff Hydro, Scotland
Y Karen Sin Fan Im—internship 3
The Como, Melbourne
The awards are dedicated to the
memory of James Anggang, an ICHM
student who was passionate about
food and wine and who also excelled in
industry as an intern in Adelaide, Uluru
at Ayers Rock in central Australia and in
Malaysia. James’ sister Jayne Anggang
presented the awards.
‘It was the most beautiful setting in the
sand, with a dance fl oor, a live 10-piece
Latin band and huge sand sculptures. Light
clothes and bare feet were the order of the
day, which also added to the charm of the
evening.
‘The food was spectacular, with suckling
pig, Lapu Lapu (local fi sh) and an array of
other local and national dishes. A lot of
local San Miguel beer and Polish vodka were
consumed leading ultimately to a lot more
dancing into the wee small hours.
‘It was a pleasure and a privilege to be there
and enjoy the celebration’, says Richard.
As well as the Philippines, Richard’s study
tour took him to Dubai, Holland and
Malaysia, where he variously visited hotels
and ICHM affi liated colleges and met with
interns, graduates and industry contacts.
07

On ya Matthew
Matthew Kenny has been appointed Assistant Manager Housekeeping at the Four Seasons
Jackson Hole, Wyoming, in the United States. Previously Communications Supervisor with
the property, his promotion came in just four months. Before that he was at the Amangani
for 18 months, and prior to that the United States Food and Drug Administration, Asia Pacifi c
Offi ce of Leading Hotels of the World and the Observatory in Sydney. The Four Seasons
Director of Rooms Division, John Greene says: ‘Matthew came in and overnight brought
stability to our PBX department. A quick wit, a sharp eye and exemplary communication
skills, he will be a great addition to the Housekeeping team that is in the process of
rebuilding and preparing for a new season. He even has a good working knowledge of
Spanish. Please congratulate him the next time you see him and raise a can of Fosters
(Australian for beer) in salute of this great achievement and promotion.’
Loose lips
It has been said they sink ships, but
under ICHM’s ‘spread the word’ incentive
scheme talking about ICHM could mean
a healthy reward. Under the scheme,
students and graduates who refer a
friend or family member to ICHM can
make $1000 (for entry in fi rst year) or
$500 (for entry in year two or subsequent
years). To qualify, a graduate or student’s
referral must accompany the new the
student application, and can be an email,
letter or on the application form itself.
For more information and conditions go
to www.ichm.edu.au
First into
North
Korea
In her position as Director Rooms
Division at the Ananti Kumgang
Mountain, Celine Park is positioned
as the fi rst ICHM graduate to work
in North Korea. To open in May,
the fi ve-star property itself is a
fi rst—the only international hotel
in the Mount Kumgang tourist
district, one of the most beautiful
areas in Korea overlooking Dong
Hae (the East Sea).
On and
off their
bikes
Two ICHM staff members won gold in the Australasian Masters Games in Adelaide
in October 2007: lecturer Kerstin Oelckers, in the particularly gruelling Women’s
Mountain Bike event and Administration Offi cer Wendy Moylan in archery (winning
four, one for each of the events she entered). Classes of students and helping run the
offi ce a doddle after these standout achievements.
By agreement with
Z Kerstin Oelckers on her bike
The International College of Hotel Management
CRICOS Provider Code 00092 (Minister of Further Education/TAFE SA)
Wine win
Man In Yeom, Champagne Bar
Manager, at the Grand Hyatt Hong
Kong, has picked up an inaugural
Wine Australia Travel Scholarship
from the Australian Wine and Brandy
Corporation (AWBC) and the Wine &
Spirit Education Trust. The lucrative
scholarship, one of three awarded
in North East Asia in 2008, is for two
weeks in Australia in April visiting
key wine regions and wineries, plus
a week’s placement with a peak
wine organisation or company. In
congratulating the winners, the
AWBC’s Regional Manager, Ali
Hogarth, said Man In impressed with
his knowledge, winning candidates
displayed an outstanding knowledge
and experience in, passion for and
obvious commitment to the wine
industry. ‘
The year closed on a real high for Man
In, as well as winning the scholarship
he and Ida Wong, both ICHM alumni,
welcomed into the world their second
child, Justin.
GPO Box 249 Adelaide South Australia 5001
Freecall Australia 1800 246 875 | Telephone 61 8 8228 3636 | Facsimile 61 8 8228 3684
admissions@ichm.edu.au | www.ichm.edu.au | www.community.ichm.edu.au
08 The newsletter of the International College of Hotel Management, Semester 1, 2008 Y www.ichm.edu.au
Hotelleriesuisse celebrated its 125th birthday
at a dinner in the Swiss capital Bern in
November 2007. The president of the Swiss
Confederation, Mdm Calmy-Rey, made the
offi cial congratulatory address.
Representatives of each of the hotel schools
associated with the Swiss Hotel Association
(SHA) attended—Ecole Hoteliere de Lausanne,
Eagles Nest
crème de
le crème
‘A wonderful recognition for our
dedicated team of hospitality
professionals, who are providing
world-class service, Kiwi style’, say
owners Daniel and Sandra Biskind.
Their property, Eagles Nest, which has
ICHM graduate Callum Farnell at the
helm, came in the world’s highest rated
property in the Conde Nast Traveller
Gold List, the ultimate guide to the
world’s best luxury properties.
Congratulations Callum. Eagles Nest
was rated at an extraordinary 98.9 out
of a possible 100.
125th Swiss Hotel Association
celebratory dinner
Z Nasandelger Bilegdemberel
Thun, and Les Roches. Gerald Lipman
represented ICHM, the only SHA school
outside Europe.
SHA General Manager, Christoph Juen, praised
the good relationship between Bern and the
Adelaide campus in his address to the General
Assembly.
First student
from Mongolia
ICHM appreciates being able to publicise graduate
success stories in On Course. While most graduates
value the profi le, others chose to take a more
conservative stand. It is ICHM policy to contact
graduates in the preparation of any item or article,
and if ‘no publicity’ is your preference please
clearly decline our request.