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Business tourism in South Africa remains positive - SAACI

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<strong>SAACI</strong> 2008 Re p o Rt b A C k<br />

The <strong>South</strong> <strong>Africa</strong>n bus<strong>in</strong>ess <strong>tourism</strong> sector<br />

is optimistic go<strong>in</strong>g forward, this was<br />

the overall message that came out at<br />

the recent annual national conference of the<br />

<strong>South</strong>ern <strong>Africa</strong>n Association for the Conference<br />

Industry, held <strong>in</strong> Grahamstown <strong>in</strong> the Eastern<br />

Cape, entitled ‘Elements of Change’.<br />

The sector cont<strong>in</strong>ues to be called resilient<br />

and delegates surely pa<strong>in</strong>ted a picture of just<br />

Live group, Centrestage, transformed dur<strong>in</strong>g the even<strong>in</strong>g from the<br />

Beach Boys, as seen <strong>in</strong> the picture, through to Roll<strong>in</strong>g Stones,<br />

and even The Beatles and other popular groups of the 70s.<br />

<strong>Bus<strong>in</strong>ess</strong> <strong>tourism</strong> <strong>in</strong> <strong>South</strong> <strong>Africa</strong><br />

rema<strong>in</strong>s <strong>positive</strong><br />

that <strong>in</strong> terms of responses to a question on<br />

bus<strong>in</strong>ess confidence. Close to 80 percent of<br />

delegates said they were conduct<strong>in</strong>g the same<br />

amount of bus<strong>in</strong>ess, or more, than one year<br />

ago.<br />

Bruce MacMillan, CEO of Meet<strong>in</strong>g<br />

Professionals International (MPI), the keynote<br />

speaker at the <strong>SAACI</strong> conference, said globally<br />

conferences are not be<strong>in</strong>g cancelled because<br />

of the economic downsw<strong>in</strong>g, although it is<br />

generally tak<strong>in</strong>g longer to f<strong>in</strong>alise events as<br />

organisers are more cautious.<br />

He said accord<strong>in</strong>g to MPI’s annual <strong>in</strong>dustry<br />

study, Futurewatch, average worldwide<br />

meet<strong>in</strong>g attendance <strong>in</strong>creased by 19 percent<br />

<strong>in</strong> 2007. “The share of events <strong>in</strong> corporate<br />

market<strong>in</strong>g budgets has <strong>in</strong>creased to 27<br />

percent, with marketers <strong>in</strong>dicat<strong>in</strong>g that events<br />

<strong>SAACI</strong> gets creative for a good cause<br />

The <strong>SAACI</strong> Service chapter arranged for a fun afternoon as delegates were teamed up to make collages on large canvasses to<br />

represent the bus<strong>in</strong>ess <strong>tourism</strong> <strong>in</strong>dustry <strong>in</strong> <strong>South</strong> <strong>Africa</strong>. All the necessary glitter, glue, pa<strong>in</strong>ts etc, etc were provided by Party<br />

Design and Contact Publications provided magaz<strong>in</strong>es for tear<strong>in</strong>g up and a great deal of laughter and fun ensued. Due to many<br />

factors only 12 people turned up so only three teams of four participated. The idea was to auction off the "artworks" at the<br />

even<strong>in</strong>g function. Over R3300 was raised and the money was donated to the Home for Abused Children <strong>in</strong> Grahamstown.<br />

have a higher return on <strong>in</strong>vestment than any<br />

other market<strong>in</strong>g channel.”<br />

Mr MacMillan said the biggest challenge<br />

impact<strong>in</strong>g our <strong>in</strong>dustry is air travel – capacity.<br />

He said he believe it would get worse before it<br />

gets better.<br />

“On the global arena he said competition is<br />

on the <strong>in</strong>crease with new convention centres<br />

be<strong>in</strong>g built around the world. The event<br />

planners options are huge and the sheer<br />

growth of centres is remarkable.”<br />

He warned that with all the new<br />

developments there will be even more demand<br />

for major human capital. “The war for talent is<br />

about to happen – its loom<strong>in</strong>g.”<br />

Respond<strong>in</strong>g to the competition he said<br />

dest<strong>in</strong>ations need to focus on the ‘humanware<br />

not the hardware’. “We are <strong>in</strong> the bus<strong>in</strong>ess of<br />

relationships and that will trump ‘adversity’.<br />

On another front, Mr MacMillan said the<br />

new generation, branded the Mellennials are<br />

driv<strong>in</strong>g the next growth wave. “They want to<br />

be plugged <strong>in</strong> all the time. They know people<br />

from all over the world and want to connect<br />

with people from all over. They are the clients<br />

of the future and are <strong>in</strong>terested <strong>in</strong> mak<strong>in</strong>g<br />

global connections.”<br />

He said it is imperative to build a global<br />

meet<strong>in</strong>g and event brand and complimented<br />

<strong>South</strong> <strong>Africa</strong> on <strong>Bus<strong>in</strong>ess</strong> Unusual, its<br />

<strong>in</strong>ternational market<strong>in</strong>g campaign for the<br />

events <strong>in</strong>dustry, for creat<strong>in</strong>g separate leisure<br />

and bus<strong>in</strong>ess brands.<br />

Mr MacMillan said Corporate Social<br />

<strong>SAACI</strong> announces its<br />

2008 award w<strong>in</strong>ners<br />

The <strong>South</strong>ern <strong>Africa</strong>n Association for the<br />

Conference Industry (<strong>SAACI</strong>) announced<br />

the names of the 2008 w<strong>in</strong>ners of its annual<br />

Fellowship and Personality awards at its national<br />

conference <strong>in</strong> Grahamstown this week.<br />

The Fellowship award went to <strong>SAACI</strong><br />

board member Peta Thomas and vice<br />

chairman N<strong>in</strong>a Freysen-Pretorius is <strong>SAACI</strong>’s<br />

Personality of the Year.<br />

The awards have been made s<strong>in</strong>ce 1997.<br />

Nom<strong>in</strong>ations are received from <strong>SAACI</strong> members<br />

and the w<strong>in</strong>ners are chosen by a specially<br />

appo<strong>in</strong>ted panel.<br />

The Fellowship award goes to a member who<br />

has had a m<strong>in</strong>imum of ten years of service and<br />

who has made a <strong>positive</strong> contribution to the<br />

development of <strong>SAACI</strong>, while the Personality<br />

of the Year award is made to a person who<br />

has made an outstand<strong>in</strong>g contribution to the<br />

conference <strong>in</strong>dustry by virtue of his or her<br />

<strong>in</strong>volvement.<br />

<strong>SAACI</strong> National Chairman Thomas Overbeck<br />

said Thomas and Freysen-Pretorius are true<br />

conference <strong>in</strong>dustry leaders and worthy <strong>SAACI</strong><br />

award w<strong>in</strong>ners.<br />

“Peta Thomas has been <strong>in</strong>strumental <strong>in</strong><br />

position<strong>in</strong>g <strong>SAACI</strong> as a core player <strong>in</strong> the<br />

education field and is the driv<strong>in</strong>g force beh<strong>in</strong>d<br />

our new website. N<strong>in</strong>a Freysen-Pretorius,<br />

Responsibility is a huge opportunity for<br />

<strong>South</strong> <strong>Africa</strong> as well as green<strong>in</strong>g <strong>in</strong>itiatives.<br />

“Green<strong>in</strong>gs is becom<strong>in</strong>g a criteria <strong>in</strong> choos<strong>in</strong>g<br />

a dest<strong>in</strong>ation.”<br />

On the 2010 Fifa World Cup, he said it is<br />

a huge opportunity to market the country<br />

as more companies are <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> br<strong>in</strong>g<strong>in</strong>g<br />

together people at events such as 2010 due<br />

to its high return on <strong>in</strong>vestment. This <strong>in</strong>cludes<br />

the Fortune 100 companies.<br />

Speakers at the conference agreed that<br />

<strong>South</strong> <strong>Africa</strong> will only benefit from the 2010<br />

Soccer World Cup tournament <strong>in</strong> the long run<br />

if it looks beyond the tournament itself.<br />

Conference <strong>in</strong>dustry marketer Charles<br />

Drewe said <strong>in</strong>ternational association meet<strong>in</strong>gs,<br />

for <strong>in</strong>stance, take a long time to plan and this<br />

portion of the <strong>in</strong>dustry has already passed<br />

2010.<br />

Prof Matthew Lester, Head of Taxation at<br />

Rhodes University predicted that <strong>South</strong> <strong>Africa</strong><br />

will display its usual resilience <strong>in</strong> deal<strong>in</strong>g with<br />

challeng<strong>in</strong>g factors like the current world<br />

economy, changes <strong>in</strong> political leadership and<br />

the power crisis, but said the country’s biggest<br />

challenge rema<strong>in</strong>s deal<strong>in</strong>g with crime and<br />

violence effectively.<br />

Dr David Morrell, spoke on why the<br />

local <strong>South</strong> <strong>Africa</strong>n association appo<strong>in</strong>ted a<br />

European PCO for the 2008 Anaesthesiology<br />

World Congress, which took place <strong>in</strong> Cape<br />

Town.<br />

Dr Morrell presented a balanced report on<br />

the procedures that led to a European PCO<br />

chairman of our branch <strong>in</strong> Kwa-Zulu Natal, has<br />

through her professionalism, hard work and<br />

dedication made a huge contribution to the<br />

development of <strong>SAACI</strong>.<br />

“Both Peta and N<strong>in</strong>a deserve the recognition<br />

of our association on a national level. We<br />

look forward to cont<strong>in</strong>ue work<strong>in</strong>g with them<br />

to grow <strong>SAACI</strong> and the professionalism of the<br />

Thomas Overbeck, national chairman<br />

of <strong>SAACI</strong> with Peta Thomas, Total<br />

Impact Communications, who won<br />

the Fellowship Award.<br />

be<strong>in</strong>g appo<strong>in</strong>ted.<br />

The requirements <strong>in</strong>cluded capacity, had<br />

to be more than a two man show; contacts –<br />

had to have a database of groups; had to have<br />

<strong>in</strong>novation and imag<strong>in</strong>ation and ofcourse the<br />

congress needed to make a profit. Ofcourse<br />

there needed to be trust, due to past bad<br />

experiences where money had disappeared.<br />

One of the primary reasons was the local<br />

PCOs did not have the necessary expertise for<br />

this congress.<br />

Local PCOs were brought <strong>in</strong> on different<br />

stages to assist and this, accord<strong>in</strong>g to a<br />

PCO who was <strong>in</strong>volved, provided a wealth of<br />

expertise for future congresses.<br />

Daniel Tschudy, <strong>in</strong>ternational meet<strong>in</strong>gs<br />

<strong>in</strong>dustry consultant looked at how <strong>Africa</strong>n<br />

countries an overcome the perception<br />

that they are unsafe and unstable. In his<br />

presentation he provided the audience with<br />

answers to a questionnaire he had sent out to<br />

across the global meet<strong>in</strong>gs <strong>in</strong>dustry. The most<br />

surpris<strong>in</strong>g result that came from the survey<br />

was that those that had been to <strong>Africa</strong> would<br />

come aga<strong>in</strong> and those that had not would not<br />

consider visit<strong>in</strong>g.<br />

Therefore the results showed that the<br />

perceptions were negative overall due to crime<br />

and <strong>in</strong> many cases political <strong>in</strong>stability.<br />

Mr Tschudy provided 10 suggestions on how<br />

<strong>South</strong> <strong>Africa</strong> for <strong>in</strong>stance could change these<br />

perceptions, <strong>in</strong>clud<strong>in</strong>g identify<strong>in</strong>g ‘tourist<br />

ambassadors’ and <strong>in</strong>troduc<strong>in</strong>g multil<strong>in</strong>gual<br />

‘tourist police’. n<br />

conference <strong>in</strong>dustry <strong>in</strong> <strong>South</strong> <strong>Africa</strong>.”<br />

<strong>SAACI</strong>’s more than 1 200 members<br />

represent a variety of sectors with<strong>in</strong> the<br />

conference <strong>in</strong>dustry, <strong>in</strong>clud<strong>in</strong>g conference<br />

venues, professional conference organisers and<br />

a large variety of services such as audiovisual,<br />

enterta<strong>in</strong>ment, décor and cater<strong>in</strong>g. n<br />

N<strong>in</strong>a Freysen-Pretorius, The Conference<br />

Company won Personality of the Year.<br />

Pictured with Thomas Overbeck, national<br />

chairman of <strong>SAACI</strong>.<br />

36 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 2008 Vol. 28 No. 7 2008 Vol. 28 No. 7 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 37<br />

<strong>SAACI</strong> 2008 Re p o Rt b A C k


<strong>SAACI</strong> 2008 Re p o Rt b A C k<br />

<strong>SAACI</strong> goes ‘back to school’<br />

THE <strong>SAACI</strong> National Conference <strong>in</strong><br />

Grahamstown kicked off with a “Back to<br />

School” welcome function at St Andrew’s<br />

College.<br />

Seen at the event …<br />

Sunil Menon, NFS Hospitality; N<strong>in</strong>a Freysen-<br />

Pretorius, The Conference Company and<br />

Dawn Holmwood, Contact Publications.<br />

L<strong>in</strong>diwe Mahlangu, The<br />

Johannesburg Tourism<br />

Company and Charles Drewe,<br />

Drewe Associates.<br />

Craig Newman, The Expo Centre and Thomas<br />

Overbeck, national chairman of <strong>SAACI</strong>.<br />

Carol Mcnab, The Conference Company; Joan<br />

Mollagrean, Rentnet; L<strong>in</strong>da Ngcipe and Ngobile Majozi,<br />

both of Tourism KwaZulu-Natal.<br />

The ICC Durban team from left: Marlene Govender, Sal Govender, Sandy Le Brasse, Neero<br />

Parbanath, Buhle Ntuli with Craig Drysdale, Spr<strong>in</strong>gbok Atlas, middle.<br />

Enterta<strong>in</strong>ers from Centrestage at the ‘Back<br />

to School’ theme party.<br />

Dean Gunn<strong>in</strong>gham, Complete Exhibitions<br />

and Ryan Selby of Selbys SA.<br />

The NH Hotels team, from left: Angela<br />

Jacobson; Jaco du Plooy and Natalie<br />

Kensley.<br />

Leon Bosch, Guvon Hotels; Ian Lill,<br />

Adventours & Transfers and Penny<br />

Loubser, represent<strong>in</strong>g Indaba Hotel.<br />

<strong>SAACI</strong> celebrates with 70s party<br />

The Gala even<strong>in</strong>g took shape <strong>in</strong> the form of a ‘70s Party’ held at the Mandela D<strong>in</strong><strong>in</strong>g Hall.<br />

Delegates got all dressed up <strong>in</strong> their 70s gear.<br />

Seen at the event …<br />

From Eastern Sun Events, Michelle Kielblock;<br />

Tanya Schmidt and Lizl Fyffe.<br />

Just<strong>in</strong> Hawes, Scan Display and<br />

Jeanette van Rensburg, Contact<br />

Publications.<br />

Lumka Dlomo, Johannesburg Tourism Company;<br />

Daniel Tschudy, Meet<strong>in</strong>gs Industry Consultant and<br />

Bashni Reddiar, <strong>SAACI</strong>.<br />

Liza Monteiro, The Conference Company; Lynn and Ron Selby, Selbys<br />

SA; N<strong>in</strong>a Freysen-Pretorius and Deidre Hancke-Haysom,<br />

The Conference Company.<br />

The disguised NH Hotels team, from left: Natalie<br />

Kensley, Jaco du Plooy and Angela Jacobson.<br />

Elmarie Delport, <strong>South</strong>ern Sun<br />

and Meagan Swail, <strong>South</strong>ern Sun<br />

Newlands.<br />

Nigel Walker, Complete<br />

Exhibitions and Denise Kemp, Eastern<br />

Sun Events.<br />

Koos Myburgh, Event Scape and Margi<br />

Biggs, Specialized Tours & Events.<br />

Vanessa Falconer, Meta4 Market<strong>in</strong>g; Charles Drewe, Drewe Associates; Grant Medcalf and<br />

Corné Koch of Thebe Exhibitions and Projects and Angel<strong>in</strong>e Lue, <strong>South</strong> <strong>Africa</strong>n Tourism.<br />

Joyce Dogniez and Bruce Macmillan;<br />

Meet<strong>in</strong>g Professionals International with<br />

Denise Kemp, Eastern Sun Events.<br />

Enterta<strong>in</strong>ers <strong>in</strong> “The Beatles” mode.<br />

Dawn Holmwood, Contact Publications and<br />

Frank Johnson, SAB World of Beer.<br />

Glenn<br />

and Loryn<br />

van Eck,<br />

Magnetic<br />

Storm.<br />

38 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 2008 Vol. 28 No. 7 2008 Vol. 28 No. 7 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 39<br />

<strong>SAACI</strong> 2008 Re p o Rt b A C k


<strong>SAACI</strong> 2008 Re p o Rt b A C k<br />

Seen <strong>in</strong> conference mode …<br />

Peta Thomas, Total Impact<br />

Communications and Errol N<strong>in</strong>ow,<br />

Alex G<strong>in</strong>tan Associates.<br />

The Arcadia Hotel team, from left: Renier Buys,<br />

Daniela Stander and Sr<strong>in</strong>ivas Venkatkumar.<br />

Tebogo Tsoku, Johannesburg<br />

Tourism Company and Pearl Mohapi,<br />

Gauteng Tourism Company.<br />

Rashid Toefy, Cape Town International<br />

Convention Centre and Muhammad<br />

Khan, Tribal Meet<strong>in</strong>gs.<br />

Keith Muller, Network SA; Brian McDonald,<br />

Global Conferences <strong>Africa</strong> and Thomas<br />

Overbeck, national chairman of <strong>SAACI</strong>.<br />

Sanchia Webster, Protea Hotels<br />

and Miller Matola, ICC Durban.<br />

Dirk Elz<strong>in</strong>ga, Cape Town<br />

International Convention Centre<br />

and Just<strong>in</strong> Hawes, Scan Display.<br />

Speaker, Jane<br />

Stevenson, Frankly<br />

Speak<strong>in</strong>g.<br />

Joey Pather, Cape Town International Convention<br />

Centre; Roma<strong>in</strong>e Veeren and Racquel de Sousa,<br />

Congress Rental.<br />

Grant Medcalf and Corné Koch, both of Thebe<br />

Exhibitions and Projects; Zelda Ingram, Thebe<br />

Conferences and Nadia Jappie, V&A Waterfront.<br />

Koos Myburgh, Event Scape and Margi Biggs,<br />

Specialized Tours & Events.<br />

Speaker, Chris Breen,<br />

University of Cape<br />

Town.<br />

Speaker, Dr<br />

Kathleen Nelson,<br />

University of<br />

Nevada Las Vegas.<br />

Speaker, Dr Dave Morrell, 14th<br />

World Congress of Anaethesia.<br />

Seen <strong>in</strong> conference mode …<br />

Mart<strong>in</strong> Macphail, Conference Communications<br />

and Keith Murcott, Feather Market Centre.<br />

Speaker, Dan Nelson, Dan<br />

Nelson Productions.<br />

Zelda Ingram, Thebe Conferences; Lumka<br />

Dlomo, Johannesburg Tourism;<br />

and Mmatšatši Marobe, CEO TBGSA.<br />

Nigel Walker <strong>in</strong> his school<br />

outfit.<br />

Samuel Nassimov, Premier Hotels & Resorts<br />

and Peter Rep<strong>in</strong>z, Afri Temba Leisure.<br />

Thomas Overbeck presented Tracey Goodall and<br />

Rose Kemp of Contact Publications with an accolade<br />

for outstand<strong>in</strong>g service beh<strong>in</strong>d the scenes.<br />

Receiv<strong>in</strong>g the certificates from Thomas is Dawn<br />

Holmwood, Contact Publications.<br />

Glenn van Eck, Magnetic<br />

Storm and Adele Muller,<br />

Bushman Sands.<br />

L<strong>in</strong>diwe Mahlangu, CEO Johannesburg<br />

Tourism; and David Frandsen, Cape Town<br />

Routes Unlimited<br />

Denver Manickum, I-Cube Advertis<strong>in</strong>g and<br />

Liz Maziya, Zone Market<strong>in</strong>g Consultants.<br />

Désirée Smits van<br />

Waesberghe, Association<br />

Global Services and Esmaré<br />

van Tonder, Arabella<br />

Starwood Hotels & Resorts.<br />

Speaker, Professer<br />

Matthew Lester,<br />

Rhodes University.<br />

Anto<strong>in</strong>ette Me<strong>in</strong>hardt, <strong>South</strong> <strong>Africa</strong>n Tourism;<br />

Matifadza Nyazema, Sandton Convention Centre and<br />

Liz Maziya, Zone Market<strong>in</strong>g Consultants.<br />

Greg McManus, Heritage -<br />

The Environmental<br />

Management Company.<br />

Frank Johnson, SAB World<br />

of Beer; and Irene Costa,<br />

Contact Publications.<br />

40 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 2008 Vol. 28 No. 7 2008 Vol. 28 No. 7 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 41<br />

<strong>SAACI</strong> 2008 Re p o Rt b A C k

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