Business tourism in South Africa remains positive - SAACI
Business tourism in South Africa remains positive - SAACI
Business tourism in South Africa remains positive - SAACI
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<strong>SAACI</strong> 2008 Re p o Rt b A C k<br />
The <strong>South</strong> <strong>Africa</strong>n bus<strong>in</strong>ess <strong>tourism</strong> sector<br />
is optimistic go<strong>in</strong>g forward, this was<br />
the overall message that came out at<br />
the recent annual national conference of the<br />
<strong>South</strong>ern <strong>Africa</strong>n Association for the Conference<br />
Industry, held <strong>in</strong> Grahamstown <strong>in</strong> the Eastern<br />
Cape, entitled ‘Elements of Change’.<br />
The sector cont<strong>in</strong>ues to be called resilient<br />
and delegates surely pa<strong>in</strong>ted a picture of just<br />
Live group, Centrestage, transformed dur<strong>in</strong>g the even<strong>in</strong>g from the<br />
Beach Boys, as seen <strong>in</strong> the picture, through to Roll<strong>in</strong>g Stones,<br />
and even The Beatles and other popular groups of the 70s.<br />
<strong>Bus<strong>in</strong>ess</strong> <strong>tourism</strong> <strong>in</strong> <strong>South</strong> <strong>Africa</strong><br />
rema<strong>in</strong>s <strong>positive</strong><br />
that <strong>in</strong> terms of responses to a question on<br />
bus<strong>in</strong>ess confidence. Close to 80 percent of<br />
delegates said they were conduct<strong>in</strong>g the same<br />
amount of bus<strong>in</strong>ess, or more, than one year<br />
ago.<br />
Bruce MacMillan, CEO of Meet<strong>in</strong>g<br />
Professionals International (MPI), the keynote<br />
speaker at the <strong>SAACI</strong> conference, said globally<br />
conferences are not be<strong>in</strong>g cancelled because<br />
of the economic downsw<strong>in</strong>g, although it is<br />
generally tak<strong>in</strong>g longer to f<strong>in</strong>alise events as<br />
organisers are more cautious.<br />
He said accord<strong>in</strong>g to MPI’s annual <strong>in</strong>dustry<br />
study, Futurewatch, average worldwide<br />
meet<strong>in</strong>g attendance <strong>in</strong>creased by 19 percent<br />
<strong>in</strong> 2007. “The share of events <strong>in</strong> corporate<br />
market<strong>in</strong>g budgets has <strong>in</strong>creased to 27<br />
percent, with marketers <strong>in</strong>dicat<strong>in</strong>g that events<br />
<strong>SAACI</strong> gets creative for a good cause<br />
The <strong>SAACI</strong> Service chapter arranged for a fun afternoon as delegates were teamed up to make collages on large canvasses to<br />
represent the bus<strong>in</strong>ess <strong>tourism</strong> <strong>in</strong>dustry <strong>in</strong> <strong>South</strong> <strong>Africa</strong>. All the necessary glitter, glue, pa<strong>in</strong>ts etc, etc were provided by Party<br />
Design and Contact Publications provided magaz<strong>in</strong>es for tear<strong>in</strong>g up and a great deal of laughter and fun ensued. Due to many<br />
factors only 12 people turned up so only three teams of four participated. The idea was to auction off the "artworks" at the<br />
even<strong>in</strong>g function. Over R3300 was raised and the money was donated to the Home for Abused Children <strong>in</strong> Grahamstown.<br />
have a higher return on <strong>in</strong>vestment than any<br />
other market<strong>in</strong>g channel.”<br />
Mr MacMillan said the biggest challenge<br />
impact<strong>in</strong>g our <strong>in</strong>dustry is air travel – capacity.<br />
He said he believe it would get worse before it<br />
gets better.<br />
“On the global arena he said competition is<br />
on the <strong>in</strong>crease with new convention centres<br />
be<strong>in</strong>g built around the world. The event<br />
planners options are huge and the sheer<br />
growth of centres is remarkable.”<br />
He warned that with all the new<br />
developments there will be even more demand<br />
for major human capital. “The war for talent is<br />
about to happen – its loom<strong>in</strong>g.”<br />
Respond<strong>in</strong>g to the competition he said<br />
dest<strong>in</strong>ations need to focus on the ‘humanware<br />
not the hardware’. “We are <strong>in</strong> the bus<strong>in</strong>ess of<br />
relationships and that will trump ‘adversity’.<br />
On another front, Mr MacMillan said the<br />
new generation, branded the Mellennials are<br />
driv<strong>in</strong>g the next growth wave. “They want to<br />
be plugged <strong>in</strong> all the time. They know people<br />
from all over the world and want to connect<br />
with people from all over. They are the clients<br />
of the future and are <strong>in</strong>terested <strong>in</strong> mak<strong>in</strong>g<br />
global connections.”<br />
He said it is imperative to build a global<br />
meet<strong>in</strong>g and event brand and complimented<br />
<strong>South</strong> <strong>Africa</strong> on <strong>Bus<strong>in</strong>ess</strong> Unusual, its<br />
<strong>in</strong>ternational market<strong>in</strong>g campaign for the<br />
events <strong>in</strong>dustry, for creat<strong>in</strong>g separate leisure<br />
and bus<strong>in</strong>ess brands.<br />
Mr MacMillan said Corporate Social<br />
<strong>SAACI</strong> announces its<br />
2008 award w<strong>in</strong>ners<br />
The <strong>South</strong>ern <strong>Africa</strong>n Association for the<br />
Conference Industry (<strong>SAACI</strong>) announced<br />
the names of the 2008 w<strong>in</strong>ners of its annual<br />
Fellowship and Personality awards at its national<br />
conference <strong>in</strong> Grahamstown this week.<br />
The Fellowship award went to <strong>SAACI</strong><br />
board member Peta Thomas and vice<br />
chairman N<strong>in</strong>a Freysen-Pretorius is <strong>SAACI</strong>’s<br />
Personality of the Year.<br />
The awards have been made s<strong>in</strong>ce 1997.<br />
Nom<strong>in</strong>ations are received from <strong>SAACI</strong> members<br />
and the w<strong>in</strong>ners are chosen by a specially<br />
appo<strong>in</strong>ted panel.<br />
The Fellowship award goes to a member who<br />
has had a m<strong>in</strong>imum of ten years of service and<br />
who has made a <strong>positive</strong> contribution to the<br />
development of <strong>SAACI</strong>, while the Personality<br />
of the Year award is made to a person who<br />
has made an outstand<strong>in</strong>g contribution to the<br />
conference <strong>in</strong>dustry by virtue of his or her<br />
<strong>in</strong>volvement.<br />
<strong>SAACI</strong> National Chairman Thomas Overbeck<br />
said Thomas and Freysen-Pretorius are true<br />
conference <strong>in</strong>dustry leaders and worthy <strong>SAACI</strong><br />
award w<strong>in</strong>ners.<br />
“Peta Thomas has been <strong>in</strong>strumental <strong>in</strong><br />
position<strong>in</strong>g <strong>SAACI</strong> as a core player <strong>in</strong> the<br />
education field and is the driv<strong>in</strong>g force beh<strong>in</strong>d<br />
our new website. N<strong>in</strong>a Freysen-Pretorius,<br />
Responsibility is a huge opportunity for<br />
<strong>South</strong> <strong>Africa</strong> as well as green<strong>in</strong>g <strong>in</strong>itiatives.<br />
“Green<strong>in</strong>gs is becom<strong>in</strong>g a criteria <strong>in</strong> choos<strong>in</strong>g<br />
a dest<strong>in</strong>ation.”<br />
On the 2010 Fifa World Cup, he said it is<br />
a huge opportunity to market the country<br />
as more companies are <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> br<strong>in</strong>g<strong>in</strong>g<br />
together people at events such as 2010 due<br />
to its high return on <strong>in</strong>vestment. This <strong>in</strong>cludes<br />
the Fortune 100 companies.<br />
Speakers at the conference agreed that<br />
<strong>South</strong> <strong>Africa</strong> will only benefit from the 2010<br />
Soccer World Cup tournament <strong>in</strong> the long run<br />
if it looks beyond the tournament itself.<br />
Conference <strong>in</strong>dustry marketer Charles<br />
Drewe said <strong>in</strong>ternational association meet<strong>in</strong>gs,<br />
for <strong>in</strong>stance, take a long time to plan and this<br />
portion of the <strong>in</strong>dustry has already passed<br />
2010.<br />
Prof Matthew Lester, Head of Taxation at<br />
Rhodes University predicted that <strong>South</strong> <strong>Africa</strong><br />
will display its usual resilience <strong>in</strong> deal<strong>in</strong>g with<br />
challeng<strong>in</strong>g factors like the current world<br />
economy, changes <strong>in</strong> political leadership and<br />
the power crisis, but said the country’s biggest<br />
challenge rema<strong>in</strong>s deal<strong>in</strong>g with crime and<br />
violence effectively.<br />
Dr David Morrell, spoke on why the<br />
local <strong>South</strong> <strong>Africa</strong>n association appo<strong>in</strong>ted a<br />
European PCO for the 2008 Anaesthesiology<br />
World Congress, which took place <strong>in</strong> Cape<br />
Town.<br />
Dr Morrell presented a balanced report on<br />
the procedures that led to a European PCO<br />
chairman of our branch <strong>in</strong> Kwa-Zulu Natal, has<br />
through her professionalism, hard work and<br />
dedication made a huge contribution to the<br />
development of <strong>SAACI</strong>.<br />
“Both Peta and N<strong>in</strong>a deserve the recognition<br />
of our association on a national level. We<br />
look forward to cont<strong>in</strong>ue work<strong>in</strong>g with them<br />
to grow <strong>SAACI</strong> and the professionalism of the<br />
Thomas Overbeck, national chairman<br />
of <strong>SAACI</strong> with Peta Thomas, Total<br />
Impact Communications, who won<br />
the Fellowship Award.<br />
be<strong>in</strong>g appo<strong>in</strong>ted.<br />
The requirements <strong>in</strong>cluded capacity, had<br />
to be more than a two man show; contacts –<br />
had to have a database of groups; had to have<br />
<strong>in</strong>novation and imag<strong>in</strong>ation and ofcourse the<br />
congress needed to make a profit. Ofcourse<br />
there needed to be trust, due to past bad<br />
experiences where money had disappeared.<br />
One of the primary reasons was the local<br />
PCOs did not have the necessary expertise for<br />
this congress.<br />
Local PCOs were brought <strong>in</strong> on different<br />
stages to assist and this, accord<strong>in</strong>g to a<br />
PCO who was <strong>in</strong>volved, provided a wealth of<br />
expertise for future congresses.<br />
Daniel Tschudy, <strong>in</strong>ternational meet<strong>in</strong>gs<br />
<strong>in</strong>dustry consultant looked at how <strong>Africa</strong>n<br />
countries an overcome the perception<br />
that they are unsafe and unstable. In his<br />
presentation he provided the audience with<br />
answers to a questionnaire he had sent out to<br />
across the global meet<strong>in</strong>gs <strong>in</strong>dustry. The most<br />
surpris<strong>in</strong>g result that came from the survey<br />
was that those that had been to <strong>Africa</strong> would<br />
come aga<strong>in</strong> and those that had not would not<br />
consider visit<strong>in</strong>g.<br />
Therefore the results showed that the<br />
perceptions were negative overall due to crime<br />
and <strong>in</strong> many cases political <strong>in</strong>stability.<br />
Mr Tschudy provided 10 suggestions on how<br />
<strong>South</strong> <strong>Africa</strong> for <strong>in</strong>stance could change these<br />
perceptions, <strong>in</strong>clud<strong>in</strong>g identify<strong>in</strong>g ‘tourist<br />
ambassadors’ and <strong>in</strong>troduc<strong>in</strong>g multil<strong>in</strong>gual<br />
‘tourist police’. n<br />
conference <strong>in</strong>dustry <strong>in</strong> <strong>South</strong> <strong>Africa</strong>.”<br />
<strong>SAACI</strong>’s more than 1 200 members<br />
represent a variety of sectors with<strong>in</strong> the<br />
conference <strong>in</strong>dustry, <strong>in</strong>clud<strong>in</strong>g conference<br />
venues, professional conference organisers and<br />
a large variety of services such as audiovisual,<br />
enterta<strong>in</strong>ment, décor and cater<strong>in</strong>g. n<br />
N<strong>in</strong>a Freysen-Pretorius, The Conference<br />
Company won Personality of the Year.<br />
Pictured with Thomas Overbeck, national<br />
chairman of <strong>SAACI</strong>.<br />
36 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 2008 Vol. 28 No. 7 2008 Vol. 28 No. 7 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 37<br />
<strong>SAACI</strong> 2008 Re p o Rt b A C k
<strong>SAACI</strong> 2008 Re p o Rt b A C k<br />
<strong>SAACI</strong> goes ‘back to school’<br />
THE <strong>SAACI</strong> National Conference <strong>in</strong><br />
Grahamstown kicked off with a “Back to<br />
School” welcome function at St Andrew’s<br />
College.<br />
Seen at the event …<br />
Sunil Menon, NFS Hospitality; N<strong>in</strong>a Freysen-<br />
Pretorius, The Conference Company and<br />
Dawn Holmwood, Contact Publications.<br />
L<strong>in</strong>diwe Mahlangu, The<br />
Johannesburg Tourism<br />
Company and Charles Drewe,<br />
Drewe Associates.<br />
Craig Newman, The Expo Centre and Thomas<br />
Overbeck, national chairman of <strong>SAACI</strong>.<br />
Carol Mcnab, The Conference Company; Joan<br />
Mollagrean, Rentnet; L<strong>in</strong>da Ngcipe and Ngobile Majozi,<br />
both of Tourism KwaZulu-Natal.<br />
The ICC Durban team from left: Marlene Govender, Sal Govender, Sandy Le Brasse, Neero<br />
Parbanath, Buhle Ntuli with Craig Drysdale, Spr<strong>in</strong>gbok Atlas, middle.<br />
Enterta<strong>in</strong>ers from Centrestage at the ‘Back<br />
to School’ theme party.<br />
Dean Gunn<strong>in</strong>gham, Complete Exhibitions<br />
and Ryan Selby of Selbys SA.<br />
The NH Hotels team, from left: Angela<br />
Jacobson; Jaco du Plooy and Natalie<br />
Kensley.<br />
Leon Bosch, Guvon Hotels; Ian Lill,<br />
Adventours & Transfers and Penny<br />
Loubser, represent<strong>in</strong>g Indaba Hotel.<br />
<strong>SAACI</strong> celebrates with 70s party<br />
The Gala even<strong>in</strong>g took shape <strong>in</strong> the form of a ‘70s Party’ held at the Mandela D<strong>in</strong><strong>in</strong>g Hall.<br />
Delegates got all dressed up <strong>in</strong> their 70s gear.<br />
Seen at the event …<br />
From Eastern Sun Events, Michelle Kielblock;<br />
Tanya Schmidt and Lizl Fyffe.<br />
Just<strong>in</strong> Hawes, Scan Display and<br />
Jeanette van Rensburg, Contact<br />
Publications.<br />
Lumka Dlomo, Johannesburg Tourism Company;<br />
Daniel Tschudy, Meet<strong>in</strong>gs Industry Consultant and<br />
Bashni Reddiar, <strong>SAACI</strong>.<br />
Liza Monteiro, The Conference Company; Lynn and Ron Selby, Selbys<br />
SA; N<strong>in</strong>a Freysen-Pretorius and Deidre Hancke-Haysom,<br />
The Conference Company.<br />
The disguised NH Hotels team, from left: Natalie<br />
Kensley, Jaco du Plooy and Angela Jacobson.<br />
Elmarie Delport, <strong>South</strong>ern Sun<br />
and Meagan Swail, <strong>South</strong>ern Sun<br />
Newlands.<br />
Nigel Walker, Complete<br />
Exhibitions and Denise Kemp, Eastern<br />
Sun Events.<br />
Koos Myburgh, Event Scape and Margi<br />
Biggs, Specialized Tours & Events.<br />
Vanessa Falconer, Meta4 Market<strong>in</strong>g; Charles Drewe, Drewe Associates; Grant Medcalf and<br />
Corné Koch of Thebe Exhibitions and Projects and Angel<strong>in</strong>e Lue, <strong>South</strong> <strong>Africa</strong>n Tourism.<br />
Joyce Dogniez and Bruce Macmillan;<br />
Meet<strong>in</strong>g Professionals International with<br />
Denise Kemp, Eastern Sun Events.<br />
Enterta<strong>in</strong>ers <strong>in</strong> “The Beatles” mode.<br />
Dawn Holmwood, Contact Publications and<br />
Frank Johnson, SAB World of Beer.<br />
Glenn<br />
and Loryn<br />
van Eck,<br />
Magnetic<br />
Storm.<br />
38 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 2008 Vol. 28 No. 7 2008 Vol. 28 No. 7 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 39<br />
<strong>SAACI</strong> 2008 Re p o Rt b A C k
<strong>SAACI</strong> 2008 Re p o Rt b A C k<br />
Seen <strong>in</strong> conference mode …<br />
Peta Thomas, Total Impact<br />
Communications and Errol N<strong>in</strong>ow,<br />
Alex G<strong>in</strong>tan Associates.<br />
The Arcadia Hotel team, from left: Renier Buys,<br />
Daniela Stander and Sr<strong>in</strong>ivas Venkatkumar.<br />
Tebogo Tsoku, Johannesburg<br />
Tourism Company and Pearl Mohapi,<br />
Gauteng Tourism Company.<br />
Rashid Toefy, Cape Town International<br />
Convention Centre and Muhammad<br />
Khan, Tribal Meet<strong>in</strong>gs.<br />
Keith Muller, Network SA; Brian McDonald,<br />
Global Conferences <strong>Africa</strong> and Thomas<br />
Overbeck, national chairman of <strong>SAACI</strong>.<br />
Sanchia Webster, Protea Hotels<br />
and Miller Matola, ICC Durban.<br />
Dirk Elz<strong>in</strong>ga, Cape Town<br />
International Convention Centre<br />
and Just<strong>in</strong> Hawes, Scan Display.<br />
Speaker, Jane<br />
Stevenson, Frankly<br />
Speak<strong>in</strong>g.<br />
Joey Pather, Cape Town International Convention<br />
Centre; Roma<strong>in</strong>e Veeren and Racquel de Sousa,<br />
Congress Rental.<br />
Grant Medcalf and Corné Koch, both of Thebe<br />
Exhibitions and Projects; Zelda Ingram, Thebe<br />
Conferences and Nadia Jappie, V&A Waterfront.<br />
Koos Myburgh, Event Scape and Margi Biggs,<br />
Specialized Tours & Events.<br />
Speaker, Chris Breen,<br />
University of Cape<br />
Town.<br />
Speaker, Dr<br />
Kathleen Nelson,<br />
University of<br />
Nevada Las Vegas.<br />
Speaker, Dr Dave Morrell, 14th<br />
World Congress of Anaethesia.<br />
Seen <strong>in</strong> conference mode …<br />
Mart<strong>in</strong> Macphail, Conference Communications<br />
and Keith Murcott, Feather Market Centre.<br />
Speaker, Dan Nelson, Dan<br />
Nelson Productions.<br />
Zelda Ingram, Thebe Conferences; Lumka<br />
Dlomo, Johannesburg Tourism;<br />
and Mmatšatši Marobe, CEO TBGSA.<br />
Nigel Walker <strong>in</strong> his school<br />
outfit.<br />
Samuel Nassimov, Premier Hotels & Resorts<br />
and Peter Rep<strong>in</strong>z, Afri Temba Leisure.<br />
Thomas Overbeck presented Tracey Goodall and<br />
Rose Kemp of Contact Publications with an accolade<br />
for outstand<strong>in</strong>g service beh<strong>in</strong>d the scenes.<br />
Receiv<strong>in</strong>g the certificates from Thomas is Dawn<br />
Holmwood, Contact Publications.<br />
Glenn van Eck, Magnetic<br />
Storm and Adele Muller,<br />
Bushman Sands.<br />
L<strong>in</strong>diwe Mahlangu, CEO Johannesburg<br />
Tourism; and David Frandsen, Cape Town<br />
Routes Unlimited<br />
Denver Manickum, I-Cube Advertis<strong>in</strong>g and<br />
Liz Maziya, Zone Market<strong>in</strong>g Consultants.<br />
Désirée Smits van<br />
Waesberghe, Association<br />
Global Services and Esmaré<br />
van Tonder, Arabella<br />
Starwood Hotels & Resorts.<br />
Speaker, Professer<br />
Matthew Lester,<br />
Rhodes University.<br />
Anto<strong>in</strong>ette Me<strong>in</strong>hardt, <strong>South</strong> <strong>Africa</strong>n Tourism;<br />
Matifadza Nyazema, Sandton Convention Centre and<br />
Liz Maziya, Zone Market<strong>in</strong>g Consultants.<br />
Greg McManus, Heritage -<br />
The Environmental<br />
Management Company.<br />
Frank Johnson, SAB World<br />
of Beer; and Irene Costa,<br />
Contact Publications.<br />
40 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 2008 Vol. 28 No. 7 2008 Vol. 28 No. 7 <strong>South</strong>ern <strong>Africa</strong> Conference, Exhibition & Events Guide 41<br />
<strong>SAACI</strong> 2008 Re p o Rt b A C k