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VISITING ORION KATSE LODGE OUR PRESIDENT - Orion Group

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<strong>Orion</strong>Star<br />

HOTELS<br />

<strong>OUR</strong> <strong>PRESIDENT</strong><br />

INSIDE THIS ISSUE<br />

•Our President visiting<br />

<strong>Orion</strong> Katse Lodge 1<br />

•Celebrating Spring Day and<br />

Secretary’s Day 2<br />

•SA Consulting celebrates<br />

Casual Day at <strong>Orion</strong> Hotel<br />

Devonshire 4<br />

•Cameroon Ladies Football Team<br />

at <strong>Orion</strong> Safari Lodge 5<br />

•From the Coaching Desk 6<br />

•<strong>Orion</strong> Hotel Promenade<br />

- Serious about Coaching 8<br />

• Sales - On A Mission 9<br />

•From the HC Desk<br />

- Value of the Month 10<br />

•<strong>Orion</strong> Star Colleagues and<br />

Implemented Better Ways 11<br />

• Rejuvenating the gift shop<br />

at Coach House 12<br />

•Birthdays 12<br />

What a great honour for <strong>Orion</strong> Katse<br />

Lodge to host this lunch for 150<br />

dignitaries and a further 200 guests<br />

in the remote Lesotho Highlands!<br />

As most of you will know, <strong>Orion</strong> Katse<br />

Lodge is one of the smaller units in the<br />

<strong>Orion</strong> stable and it is certainly the most<br />

remote, so it was an exciting challenge<br />

to put together a formal luncheon for<br />

the visit by the State President of South<br />

Africa along with the Prime Minister of<br />

Lesotho and various government<br />

ministers from both countries.<br />

It took a great<br />

deal of planning<br />

and preparation for<br />

the day and it was<br />

great to see all the<br />

<strong>Orion</strong> colleagues pulling<br />

together.The menu included a<br />

request for an extensive buffet of<br />

Basotho dishes and this, as well as<br />

the preparations for the more<br />

traditional buffet, meant that long<br />

hours were put in. In fact, most of<br />

the kitchen brigade worked through<br />

the night before the function.<br />

Thanks to the colleagues from<br />

<strong>Orion</strong> Head Office who helped -<br />

Mario Hirse <strong>Group</strong> Executive Chef<br />

and Pieter Branken who swapped his<br />

IT keyboard and served at the buffet.<br />

The entourage arrived at Katse by<br />

helicopter - 6 in total.After a tour<br />

of Katse Dam, they were welcomed at<br />

the lodge by traditional dancers and a<br />

throng of ululating women, some<br />

of the loudest were Katse staff!<br />

The lunch was a great success with<br />

compliments being given all round.<br />

President Zuma was directed to the<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za<br />

It’s happening!<br />

SEPTEMBER 2010 NEWSLETTER<br />

<strong>VISITING</strong> <strong>ORION</strong> <strong>KATSE</strong> <strong>LODGE</strong><br />

traditional Basotho buffet and commented:<br />

“Now this is real food!”<br />

“It was a great day for <strong>Orion</strong> and Katse<br />

to host the State President and I am<br />

extremely proud of all the staff who have<br />

put in such a tremendous effort to ensure<br />

the success of this function - every one of<br />

them is an <strong>Orion</strong> Star!” said Ian Williams.<br />

Ian Williams.<br />

GM of <strong>Orion</strong> Katse Lodge.<br />

1


CELEBRATING SPRING DAY COINCIDING WITH<br />

SECRETARY’S DAY<br />

2<br />

The 1st of September, Spring Day, was long anticipated to be the day<br />

for the warm weather to come and chase the winter season away.<br />

Simultaneously, <strong>Orion</strong> secretaries had another day to celebrate<br />

which felt like an official half-day public holiday for us.<br />

Mr. Gmeiner invited us (Lea,Adelle, Nicole, Samantha and<br />

Andrea) to the Rand Club to spoil us and thank us all, as well as<br />

to show us a bit of history and glamour in the Johannesburg<br />

CBD Rand Club.<br />

When we returned to the office, Dino Urbani invited all of us to<br />

go down to Bellisimos and finish our day there.<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za


Human Capital and OBS celebrated Spring<br />

Day and also celebrated Secretary’s Day<br />

with our very own secretary,Vasti Lessing.<br />

Thanks for all your hard work Vasti, we<br />

really appreciate you!<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za<br />

3


4<br />

It’s happening at the <strong>Orion</strong> Hotel<br />

Devonshire. SA Consulting staff<br />

were seen celebrating Casual Day<br />

on the 3rd of September 2010<br />

by treating themselves to a<br />

delicious Full English Breakfast<br />

in the Corner Restaurant.<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za


CAMEROON LADIES<br />

FOOTBALL TEAM<br />

AT <strong>ORION</strong> SAFARI <strong>LODGE</strong><br />

Her highness, Queen of the Royal Bafokeng tribe visited <strong>Orion</strong> Safari Lodge for lunch and<br />

welcomed the Cameroon Team.<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za<br />

5


6<br />

FROM THE CO<br />

General Management in<br />

Team Coaching<br />

Our GM Team took up the challenge in living the 13 behaviours.<br />

They contributed to their own brand and credibility by burning<br />

non-helpful behaviours and eagerly committing to more helpful<br />

behaviours.<br />

These are:<br />

• Talk straight<br />

• Demonstrate respect<br />

• Right wrongs<br />

• Create transparency<br />

• Show loyalty<br />

• Listen first<br />

• Extend trust<br />

• Deliver results<br />

• Get better<br />

• Confront reality<br />

• Clarify expectations<br />

• Practice accountability<br />

• Keep commitments<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za


ACHING DESK<br />

Merger Coaching<br />

It’s happening at Magoebaskloof Hotel and<br />

Coach House! Our two new teams attended<br />

the second session of their Merger Integration<br />

Coaching into the “<strong>ORION</strong> WAY”.<br />

Both teams crafted a mission statement and<br />

branded themselves as a team going forward<br />

by crafting their shields and designing their<br />

scorecards.Welcome to <strong>Orion</strong> Coaching!<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za<br />

7


<strong>Orion</strong> Hotel Promenade<br />

8<br />

Serious about Coaching!<br />

On the 19th of August 2010, the <strong>Orion</strong><br />

Hotel Promenade was fully booked with<br />

a number of conferences.As it coincided<br />

with the monthly Team Coaching, a<br />

venue had to be provided for this<br />

purpose.<br />

With the fantastic Lowveld climate,<br />

the perfect location was the garden<br />

area opposite the Front entrance.<br />

A complete conference style set up<br />

was done in the shade of the huge<br />

tree, which has been part of the<br />

surrounds since days when the <strong>Orion</strong><br />

Hotel Promenade building was still<br />

the official Nelspruit Town Hall.<br />

As the hotel perimeter fence is in<br />

the process of being extended, this<br />

shaded area is now increasing the<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za<br />

hotel’s offering in terms of venues<br />

and conference breakaway facilities.<br />

This will certainly be a welcome<br />

addition.<br />

With the additional space, the<br />

secure parking facilities can now be<br />

increased, and numerous other<br />

opportunities come to mind.


Sales... on a Mission!<br />

In the winter of 2010 just after the craze<br />

of the World Cup, the <strong>Orion</strong> Sales Team<br />

undertook a trip to the Kingdom of the<br />

great King Shaka.<br />

The sole mission:To conquer two<br />

chiefs, McGrath and Blenner-Hasset.<br />

The custodian of the mission was none<br />

other than the great English General, Sir<br />

Alridge. His troops exuded youthfulness,<br />

vigour and a lust for power.<br />

The bounty was the evergreen quest<br />

for knowledge and for their future<br />

endeavours in increasing the treasures<br />

of their King and Ruler, King G.<br />

The Lieutenant, a young eager fellow<br />

known as Barry, found the trip daunting,<br />

but was more than ready for the battle.<br />

Lindsay, another new recruit who was<br />

proving to be an asset in this platoon,<br />

could not wait for battle. She would<br />

wake up from time to time and ask “are<br />

we there yet”, much to the annoyance<br />

of the veterans of this escapade,<br />

Sergeant Schoombie and the retiring<br />

trooper Private Sam.<br />

Any great trek would not be complete<br />

without a chaperone to make sure<br />

the troops are well behaved, as well<br />

as to keep the morale high. Elaine<br />

was the person that fulfilled this<br />

paramount role.<br />

The mountains were topped with snow<br />

like icing on a cake. Upon reaching<br />

McGrath’s domain the unit met with<br />

Field Marshall Thomas. She treated the<br />

troops to warm wine which signified<br />

the hospitality of the host.“Sweet Willie”<br />

Wilson, a trusted and reliable ally of<br />

those parts, joined the party with one<br />

of the Sergeant’s suppliers, Zandile.<br />

A day of hard fighting was on the cards<br />

at a battlefield aptly named “All Out<br />

Adventures”.<br />

The great adversary, a revered general<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za<br />

Chris, gave our fighters the fight of their<br />

lives.This was evidenced by the scars<br />

on the chaperone and the screams<br />

that would follow on the foofie slides<br />

and swings. However, the troops<br />

claimed victory and marched on to<br />

invade Blenner-Hasset on the plains of<br />

Wartburg.There a spread was prepared<br />

for our conquering heroes and sheroes.<br />

The victorious ensemble came back<br />

with glee and knowledge to further<br />

the missions of their Kingdom.<br />

9


10<br />

In the previous issue of <strong>Orion</strong><br />

Star, Human Capital had the<br />

privilege of introducing the “A<br />

Value per Month” initiative.As<br />

previously stated, the purpose<br />

of this initiative is to bring the<br />

<strong>Orion</strong> Values to “life”, by<br />

practically applying each one of<br />

<strong>Orion</strong>’s core values to our daily<br />

operations.<br />

The Month October is “Treating<br />

people with Dignity” month.<br />

For the duration of this<br />

month <strong>Orion</strong> colleagues are<br />

encouraged to find ways to<br />

noticeably live out this Value.<br />

This value may be applied in<br />

several ways e.g. Better Ways,<br />

E-mail Signatures, Star Colleague<br />

Awards, Competitions at Unit<br />

Level, Newsletter Articles etc.<br />

Any photos taken or articles<br />

written depicting what your<br />

specific unit has done this month<br />

to bring this value to “life” must<br />

please be submitted to HC.<br />

Treating people with dignity<br />

means treating people as<br />

intelligent, thinking individuals<br />

who are capable of making<br />

unique contributions.<br />

Whilst everyone needs to be<br />

treated with dignity, colleagues<br />

need to demonstrate additional<br />

respect towards people in<br />

positions more senior than their<br />

own and to people older than<br />

themselves.<br />

Any colleague is welcome to<br />

send their contribution to either<br />

Antoinette Gmeiner (Director:<br />

Organisational behaviour) or<br />

Andre van der Merwe (Human<br />

Capital Co-ordinator).The best<br />

chosen input for this month<br />

<strong>Orion</strong> colleagues TREAT PEOPLE WITH<br />

DIGNITY when they:<br />

• Respond in a timely manner to<br />

communications and meet set deadlines<br />

• Do not reprimand each other in public<br />

•Avoid perceptions and damaging<br />

rumours<br />

• Refrain from using offensive language<br />

towards internal and external customers<br />

• Respect diverse opinions and cultures<br />

•Greet internal and external customers<br />

•Avoid offensive non-verbal gestures<br />

•Adhere to professional etiquette<br />

•Are patient with people who do not have<br />

the same skills and abilities<br />

•Are hard on performance but soft on<br />

people<br />

•Are on time for commitments<br />

will be rewarded!<br />

The Values and Ethics committee<br />

will have a meeting during the<br />

course of the month to discuss<br />

any feedback received regarding<br />

the value of the month.<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za<br />

In the next issue of the <strong>Orion</strong><br />

Star we will be discussing our<br />

third value, namely “Recognition”.<br />

Have a productive month.<br />

Regards,<br />

The Human Capital Team


& Implemented Better Ways<br />

Well done to all who received a “Star Colleague Award” and implemented “Better Ways”!!!<br />

PIGGS PEAK<br />

Executive Housekeeper (Piggs Peak), Francis<br />

Bhembe, receives her certificate and her prize from<br />

HR (Bongani Nhlabatsi) for being nominated as a<br />

Star Colleague for the month of August 2010.<br />

FINANCE<br />

Preline Warambwa receives a<br />

Star Colleague Award from<br />

Coen Nolte<br />

Annabella Kroukamp receives a<br />

Star Colleague Award from<br />

Coen Nolte<br />

Saadiya Barnes receives a Star<br />

Colleague Award from Coen<br />

Nolte<br />

Werner Verster receives a<br />

Better Ways Certificate from<br />

Coen Nolte<br />

PROMENADE<br />

Standing from left to right: Nelisiwe Shongwe; Nelly Nonyana;<br />

Mtombisi Mthetwa; Rainet Nkuna;Willem Viviers<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za<br />

DEVONSHIRE<br />

<strong>Orion</strong> Hotel Devonshire Star Colleagues showing<br />

off their Star Colleague Certificates. From left to<br />

right: Eze Prince Oluikpe (Banqueting Waiter);<br />

Zandile Mbatha (Banqueting Coordinator) and<br />

Clive Nkomandzini (Handyman).<br />

11


DEVONSHIRE HOTEL<br />

LESEGO MABELENG 10<br />

MARTIN NKOSI 10<br />

ZANDILE MBATHA 13<br />

JESSICA MAKARINGE 15<br />

JOYCE MHKIZE 20<br />

SIMON MOSIME 20<br />

HEAD OFFICE<br />

CHRISTINE VELDMAN 14<br />

LINDSAY BRITZ 29<br />

SAFARI<br />

LYDIA MOLOPE 5<br />

SILAS SENOSI 7<br />

MONICCA SHALWANE 10<br />

VICTOR MOTHANKE 15<br />

VICTORIA SEJWE 15<br />

FLORENCE SHALWANE 20<br />

BENJAMIN MOENG 22<br />

ADELINE MEKGOE 23<br />

YOLANDE MEADES 23<br />

MPHO SELAI 26<br />

IAN PIENAAR 31<br />

MONT-AUX-S<strong>OUR</strong>CES<br />

FELICIA MAPHALALA 7<br />

PRIZAH NKABINI 10<br />

GLORIA MIYA 19<br />

STEVEN NJOKO 20<br />

THOKOZANI HLATSHWAYO 25<br />

LAURENCE MCGRATH 26<br />

THINTA ZWANE 26<br />

PROMENADE<br />

NOMBULELO NGWENYAMA 3<br />

LEZINDA FERREIRA 6<br />

NONTOBEKO LUSENGA 10<br />

SWAZILAND<br />

BEATRICE MAHLALELA 3<br />

NKOSINATHI MABUZA 8<br />

THOKO MDLULI 8<br />

JANE MKHONTA 24<br />

LINDIWE DLAMINI 29<br />

PATRICK MABILA 29<br />

<strong>KATSE</strong> <strong>LODGE</strong><br />

CLEMENTINE MOHLABANE 2<br />

ROSELYN JABARI 4<br />

JUSTINAH <strong>KATSE</strong> 25<br />

MOHALE <strong>LODGE</strong><br />

MONICA HLAELE 8<br />

SILVIA CHELE 14<br />

CLAUDIA MOTOLO 28<br />

JACOB KHUTLANE 15<br />

NTSOAKI MOSOEUNYANE 17<br />

FRANCINA THEEPE 27<br />

12<br />

Rejuvenating the<br />

Gift Shop at the Coach House<br />

Upon visiting the Coach House Hotel, Gerhard and Chrissie Theron from Anchrizel<br />

Interior, could not resist taking it upon themselves to give the Gift shop a breath<br />

of life.<br />

With the simple use of paint and a bit of creativity, a warm welcoming environment<br />

was created which will even appeal to the most discerning shopper.<br />

October Birthdays<br />

WARTBURG<br />

THUBELIHLE KHANIYILE 16<br />

NOTHANDO BIYELA 29<br />

OFM ADMIN<br />

HESTER ROBERTSE 1<br />

ANTONIO KYRIAZIS 9<br />

<strong>ORION</strong> SECURITY SERVICES<br />

THOLAKELE MFENGUZA 3<br />

KAREL MATSIELA 6<br />

KHULEKANI MYENI 8<br />

ZUKO NCAPAI 9<br />

HAMILTON LANGA 11<br />

WILSON MAKHLIBELA 17<br />

HAPPY SIMPE 26<br />

FRANCE MALIGANA 27<br />

OFM FINANCE<br />

WERNER VERSTER 10<br />

OBS<br />

ANTOINETTE RAVENSCROFT 3<br />

SANDRA PERKINS 12<br />

Our Business is getting better every day in every way.<br />

www.oriongroup.co.za<br />

MAGOEBASKLOOF<br />

TEBOGO RAMONYATHI 1<br />

MALESELA LETSOALO 4<br />

MATOME SEROTO 4<br />

KOTSE HLONGWANE 5<br />

MAPULA MAHLO 7<br />

MOHALE RAMALEPE 14<br />

TSAKANI MUKERI 24<br />

JIGANA MBOWENI 28<br />

THOMAS RAMONYATHI 27<br />

COACH HOUSE<br />

LOUIS JANSEN VAN VUUREN 2<br />

MABUTLA MAAKE 2<br />

BEVERLEY MARITZ 3<br />

RAPHEFO MANAMELA 11<br />

MABOKO MTHEMBI 17<br />

JIKIJELA MGHONDZWENI 18<br />

MUKHACANA MAPHOSA 24

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