Dental Care in Domiciliary Setting Protocol - NHS Bradford and ...
Dental Care in Domiciliary Setting Protocol - NHS Bradford and ...
Dental Care in Domiciliary Setting Protocol - NHS Bradford and ...
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<strong>Protocol</strong> for <strong>Dental</strong> <strong>Care</strong> <strong>in</strong> a <strong>Domiciliary</strong> Sett<strong>in</strong>g<br />
Responsible head of service: Swarngit Shahid, Cl<strong>in</strong>ical Director<br />
Name of responsible committee: Professional Advisory Sub-Committee<br />
Name of Author<br />
If you are us<strong>in</strong>g a pr<strong>in</strong>ted copy of this document please be aware that it may not be the<br />
latest version. To view the latest version visit<br />
http://nww.bradford.nhs.uk/extranet/Policies/Pages/default.aspx<br />
Salaried <strong>Dental</strong> Service Quality <strong>and</strong><br />
Governance Group<br />
Contact for further details: Mrs S Shahid – Cl<strong>in</strong>ical Director<br />
Version: 2<br />
Supersedes: <strong>Domiciliary</strong> protocol<br />
Date Approved:<br />
Review due:<br />
Key Words:<br />
17 th September 2010<br />
by 17 th September 2013<br />
<strong>Dental</strong><br />
<strong>Domiciliary</strong><br />
Document type: <strong>Protocol</strong><br />
NOTE 1:<br />
Cl<strong>in</strong>ical guidel<strong>in</strong>es are designed to assist practitioner <strong>and</strong> patient decisions about appropriate<br />
health care for specific cl<strong>in</strong>ical circumstances <strong>and</strong> to support rather than replace cl<strong>in</strong>ical judgment<br />
<strong>and</strong> patient choice. In some situations it is right for the practitioner to deviate from the cl<strong>in</strong>ical<br />
guidel<strong>in</strong>e where this is <strong>in</strong> the best <strong>in</strong>terests of the patient. Where there is doubt advice must be<br />
sought. In these cases it is essential that clear records are ma<strong>in</strong>ta<strong>in</strong>ed of the steps taken <strong>and</strong><br />
support<strong>in</strong>g rationale.<br />
NOTE 2:<br />
All cl<strong>in</strong>ical guidel<strong>in</strong>es rema<strong>in</strong> valid until notification of an amended cl<strong>in</strong>ical guidel<strong>in</strong>e is placed on<br />
the <strong>in</strong>tranet.<br />
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Contents<br />
Section Topic Page<br />
1 Introduction 5<br />
2 Aims 5<br />
3 Scope 5<br />
4 <strong>Dental</strong> care pathway for domiciliary patients 5<br />
4.1 Objectives 5<br />
4.2 Access to domiciliary care 5<br />
4.3 Referr<strong>in</strong>g patients for domiciliary care 6<br />
4.4 Process<strong>in</strong>g the referral <strong>and</strong> assess<strong>in</strong>g the eligibility for domiciliary care 6<br />
4.5 Referral received at cl<strong>in</strong>ic 6<br />
4.6 Preparation prior to the visit 6<br />
4.7 The <strong>in</strong>itial visit 7<br />
4.8 Subsequent appo<strong>in</strong>tments 10<br />
4.9 Completion of treatment 10<br />
5 Special considerations when undertak<strong>in</strong>g domiciliary care 10<br />
5.1 Infection control 10<br />
5.2 Medical emergencies <strong>in</strong> the domiciliary sett<strong>in</strong>g 10<br />
5.3 Health <strong>and</strong> safety 11<br />
6<br />
Procedure for requests for new dentures which have been lost or<br />
damaged by the hospital/care home<br />
7 References 12<br />
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11
Appendices<br />
Appendix Topic Page<br />
1 <strong>Care</strong> pathway for domiciliary care 13<br />
2 <strong>Bradford</strong> <strong>and</strong> Airedale Salaried <strong>Dental</strong> Service referral form 14<br />
3 Eligibility assessment for domiciliary care 16<br />
4 Decision-mak<strong>in</strong>g process for domiciliary care 17<br />
5 Pre-appo<strong>in</strong>tment questionnaire 18<br />
6 Collect<strong>in</strong>g patient charges on domiciliary visits 20<br />
7 <strong>Domiciliary</strong> visit risk assessment form 21<br />
8 Assessment of capacity form 23<br />
9 Equipment lists 25<br />
10 Risk assessment for domiciliary <strong>in</strong>struments 28<br />
11 Manual h<strong>and</strong>l<strong>in</strong>g risk assessment form 29<br />
12 Oral health care plan 31<br />
13 Lone worker security policy 32<br />
14 Manual h<strong>and</strong>l<strong>in</strong>g risk assessment for domiciliary resources 34<br />
15 Emergency equipment <strong>in</strong>clud<strong>in</strong>g oxygen carriage 35<br />
16<br />
Procedure for requests for new dentures which have been<br />
lost/damaged <strong>in</strong> the hospital/care home<br />
17 Copy of FP17 R/11 form 37<br />
18 Equality impact assessment tool 39<br />
19 Checklist for review <strong>and</strong> approval 44<br />
20 Document review 45<br />
21 Plan for dissem<strong>in</strong>ation of documents 48<br />
22 Dissem<strong>in</strong>ation record 49<br />
23 Summary of policy development <strong>and</strong> consultation 50<br />
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36
Version Date Author Status Comment<br />
2 Aug 10 B+A SDS Q+G grp For PASC<br />
2 Sept 10 As above Approved<br />
by PASC<br />
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1. Introduction<br />
The strategic direction for driv<strong>in</strong>g improvements <strong>in</strong> the quality of care across the health service<br />
is set out <strong>in</strong> the f<strong>in</strong>al report of the <strong>NHS</strong> Next Stage Review ‘High Quality <strong>Care</strong> for All’. High<br />
quality oral healthcare should be available to all people regardless of their age or<br />
circumstances. People with long term <strong>and</strong>/or progressive medical condition; mental illness or<br />
dementia <strong>and</strong> <strong>in</strong>creas<strong>in</strong>g frailty are not always able to travel to a dental surgery. For some<br />
people access to oral healthcare services is achievable only through the provision of domiciliary<br />
oral healthcare (British Society for Disability <strong>and</strong> Oral Health 2009). <strong>Bradford</strong> <strong>and</strong> Airedale<br />
Salaried <strong>Dental</strong> Service provide domiciliary care that reaches out to patients who cannot<br />
access a service by themselves for reasons of disabilities. The dental care is carried out <strong>in</strong> an<br />
environment where the patient is resident either permanently or temporarily. It will normally<br />
<strong>in</strong>clude residential units <strong>and</strong> nurs<strong>in</strong>g homes, day centres <strong>and</strong> the patient’s own home.<br />
2. Aims<br />
3. Scope<br />
• To deliver appropriate oral health care provided <strong>in</strong> a consistent manner to patients<br />
whose circumstances make it impossible, unreasonable or otherwise impractical for<br />
them to receive care <strong>in</strong> a fixed cl<strong>in</strong>ic.<br />
• To deliver care to these patients <strong>in</strong> the safest <strong>and</strong> most effective way.<br />
• The follow<strong>in</strong>g document outl<strong>in</strong>es the care pathway available to patients <strong>in</strong> a domiciliary<br />
sett<strong>in</strong>g <strong>and</strong> the associated documentation. The aim is to ensure patients receive timely<br />
evidence-based dental care <strong>and</strong> preventative advice<br />
The purpose of this document is to provide guidance to staff with<strong>in</strong> the <strong>Bradford</strong> <strong>and</strong> Airedale<br />
Salaried <strong>Dental</strong> Service.<br />
4. <strong>Dental</strong> <strong>Care</strong> Pathway for domiciliary patients<br />
The care pathway for domiciliary care can be found <strong>in</strong> Appendix 1<br />
4.1. Objectives<br />
The objectives of domiciliary care are primarily to:<br />
• Establish a system which will identify <strong>in</strong>dividuals <strong>in</strong> the community who have an oral<br />
healthcare need <strong>and</strong> for whom domiciliary provision is the only reasonable option.<br />
• Provide an oral healthcare service to address patients needs, tak<strong>in</strong>g <strong>in</strong>to account their<br />
personal circumstances <strong>and</strong> their wishes, consistent with the most appropriate use of<br />
resources<br />
• Deliver high quality oral healthcare <strong>in</strong> a person-centred way that respects the dignity of<br />
the <strong>in</strong>dividual receiv<strong>in</strong>g it.<br />
4.2. Access to domiciliary care<br />
Liaison with health <strong>and</strong> social service professionals, carers <strong>and</strong> the voluntary sector will enable<br />
clients who require a domiciliary service to access care. Older people can be referred for<br />
domiciliary care by any member of their multidiscipl<strong>in</strong>ary team. <strong>Care</strong> homes should have<br />
access to <strong>in</strong>formation on local dental services <strong>in</strong>clud<strong>in</strong>g advice on referrals <strong>and</strong> <strong>in</strong>formation on<br />
domiciliary care.<br />
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4.3. Referr<strong>in</strong>g patients for domiciliary care<br />
• Where possible referrals should be made on the <strong>Bradford</strong> <strong>and</strong> Airedale Salaried <strong>Dental</strong><br />
Service form (see Appendix 2). As this will provide the <strong>in</strong>formation needed to care for<br />
the patient <strong>in</strong> an appropriate <strong>and</strong> timely manner.<br />
• In case of emergencies verbal referrals can be accepted <strong>and</strong> the form completed later.<br />
Urgent referrals can be difficult to fit <strong>in</strong>to an already scheduled work<strong>in</strong>g day <strong>and</strong> both<br />
eligibility for a visit <strong>and</strong> the degree of urgency will need to be assessed (see section 4.5<br />
below <strong>and</strong> Appendix 3). Any verbal referrals or urgent requests must be forwarded to<br />
the <strong>Dental</strong> Office for monitor<strong>in</strong>g purposes.<br />
4.3.1. Referrals are accepted for:<br />
Patients who:<br />
• Have a General Medical Practitioner (GMP) <strong>in</strong> the <strong>Bradford</strong> <strong>and</strong> Airedale district<br />
• Would f<strong>in</strong>d it impractical or impossible to attend the dental surgery for dental<br />
treatment ie for some patients with:<br />
o Physical <strong>and</strong> learn<strong>in</strong>g disabilities<br />
o Mental health problems eg Alzheimer’s disease, agoraphobia<br />
o Medical conditions eg term<strong>in</strong>al illness, chronic obstructive airway disease.<br />
o Patients <strong>in</strong> hospital, palliative care units <strong>and</strong> nurs<strong>in</strong>g homes (who are unable<br />
to access the General <strong>Dental</strong> Service)<br />
4.3.2. Referrals are not accepted for:<br />
Patients who:<br />
• are able to access the dental surgery<br />
• are able to travel to the dental surgery with assistance<br />
• claim benefit to allow them to access health services such as the mobility<br />
component of Disability Liv<strong>in</strong>g Allowance.<br />
4.4. Process<strong>in</strong>g the referral <strong>and</strong> assess<strong>in</strong>g the eligibility for domiciliary care<br />
Referrals for <strong>Domiciliary</strong> <strong>Care</strong> follow the st<strong>and</strong>ard process for <strong>Bradford</strong> <strong>and</strong> Airedale Salaried<br />
<strong>Dental</strong> Service (K Drive/SDS<strong>Dental</strong>/Access/Manag<strong>in</strong>g referrals).<br />
Once the referral has been received at a member of the triage team will contact the patient <strong>and</strong><br />
assess their eligibility for domiciliary care us<strong>in</strong>g the eligibility questionnaire (Appendix 3). Once<br />
this has been completed the questionnaire is reviewed by a dentist or other appropriate person,<br />
<strong>and</strong> a decision is made whether the patient should be assessed at home, or scheduled to<br />
attend the cl<strong>in</strong>ic. The flow chart ‘Decision Mak<strong>in</strong>g Process for <strong>Domiciliary</strong> <strong>Dental</strong> Treatment’<br />
(Appendix 4) can be used by the cl<strong>in</strong>ician to help make an appropriate decision. Once eligibility<br />
has been confirmed the patient referral is forwarded to the appropriate cl<strong>in</strong>ic.<br />
4.5. Referral received at the cl<strong>in</strong>ic<br />
Once the referral is received at the cl<strong>in</strong>ic the patient details are placed on the domiciliary<br />
wait<strong>in</strong>g list. Patients deemed by the cl<strong>in</strong>ician to need urgent assessment (patients who have a<br />
condition recognised as urgent or emergency us<strong>in</strong>g the Department of Health Guidel<strong>in</strong>es)<br />
should be seen as soon as practicable by any available dentist.<br />
4.6. Preparation prior to the <strong>in</strong>itial visit.<br />
When the patient comes to the top of the wait<strong>in</strong>g list they or <strong>in</strong> some circumstances the carer/s<br />
are contacted by the receptionist/dental nurse to arrange an appo<strong>in</strong>tment. At this time a pre-<br />
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appo<strong>in</strong>tment questionnaire (Appendix 5) is completed with the patient/carer. This provides<br />
<strong>in</strong>formation to ensure the dentist has sufficient <strong>in</strong>formation to plan the <strong>in</strong>itial visit appropriately.<br />
At this <strong>in</strong>itial contact it is imperative to ascerta<strong>in</strong> whether the patient is exempt from <strong>NHS</strong> dental<br />
charges. If dental charges are to be made then the patient/carer should confirm how a payment<br />
will be made on the first visit. It should be expla<strong>in</strong>ed to them that full payment for treatment<br />
received must be made prior to completion of the course of treatment i.e. fitt<strong>in</strong>g of dentures.<br />
4.7. The <strong>in</strong>itial visit.<br />
The purpose of the <strong>in</strong>itial visit is to assess the patient’s needs <strong>in</strong> terms of their physical needs,<br />
ability to accept <strong>and</strong> cope with treatment <strong>and</strong> their cl<strong>in</strong>ical needs to achieve satisfactory oral<br />
health. A domiciliary risk assessment is carried out at the <strong>in</strong>itial visit (see below) <strong>and</strong> this<br />
<strong>in</strong>forms the subsequent risk-benefit analysis for provid<strong>in</strong>g domiciliary care.<br />
4.7.1. Before leav<strong>in</strong>g the cl<strong>in</strong>ic<br />
• Telephone the patient at the beg<strong>in</strong>n<strong>in</strong>g of the day to confirm the timetable.<br />
• Confirm how (unless patient is exempt dental <strong>NHS</strong> charges) payment is go<strong>in</strong>g to<br />
be made at the first visit. See Appendix 6 - Collect<strong>in</strong>g patient charges on<br />
domiciliary visits.<br />
• For security provide the name of dentist visit<strong>in</strong>g.<br />
• Try to be punctual. If a delay is anticipated, then telephone to apologise, expla<strong>in</strong><br />
<strong>and</strong> reassure that the appo<strong>in</strong>tment will still be kept; carers may have made<br />
special arrangements to be available for a particular time.<br />
• Ensure every member of the dental team has their official identification.<br />
• Provide a responsible person with the details of where you are visit<strong>in</strong>g <strong>and</strong> your<br />
estimated return time, <strong>and</strong> contact numbers for you if you do not return on time.<br />
4.7.1.1. Cl<strong>in</strong>ical records <strong>and</strong> adm<strong>in</strong>istration<br />
The follow<strong>in</strong>g should be taken to the assessment appo<strong>in</strong>tment<br />
• Cl<strong>in</strong>ical record card<br />
• Medical history forms<br />
• PR11 form<br />
• FP17DC<br />
• <strong>Domiciliary</strong> risk assessment form (Appendix 7)<br />
• Assessment of capacity form (Appendix 8)<br />
A full list of adm<strong>in</strong>istrative items can be found <strong>in</strong> Appendix 9 ‘<strong>Domiciliary</strong> Kits’<br />
4.7.1.2. Equipment<br />
The exact equipment that you will need will depend on the needs of the patient <strong>and</strong><br />
whether you may need to conduct any emergency treatment. For domiciliary care<br />
the equipment is organised <strong>in</strong>to kits (Appendix 9). The m<strong>in</strong>imum required is as<br />
follows:<br />
• General kit<br />
• Emergency kit<br />
• Adm<strong>in</strong>istrative kit<br />
Further <strong>in</strong>formation regard<strong>in</strong>g the equipment kits <strong>and</strong> risk assessment can be found<br />
<strong>in</strong> Appendix 10 ‘Risk Assessment for <strong>Domiciliary</strong> Instruments’<br />
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4.7.2. Assess<strong>in</strong>g the patient<br />
On arrival the dental team should <strong>in</strong>troduce themselves <strong>and</strong> show the patient or their<br />
carer their ID badges. Positively identify the patient <strong>and</strong> ascerta<strong>in</strong> any carers<br />
relationship to the patient. Follow<strong>in</strong>g <strong>in</strong>troductions the follow<strong>in</strong>g sequence should be<br />
carried out. Some aspects are expla<strong>in</strong>ed more fully <strong>in</strong> subsequent sections.<br />
• Expla<strong>in</strong> to the patient/carer that before you exam<strong>in</strong>e them you need to undertake a<br />
domiciliary risk assessment to ensure that it is safe for them <strong>and</strong> for you to<br />
undertake treatment away from the surgery. (Appendix 7)<br />
o complete the environment/safety assessment<br />
o complete the manual h<strong>and</strong>l<strong>in</strong>g section <strong>and</strong> if a risk is identified a formal<br />
manual h<strong>and</strong>l<strong>in</strong>g risk assessment will need to be carried out. For further<br />
<strong>in</strong>formation please see <strong>NHS</strong> <strong>Bradford</strong> <strong>and</strong> Airedale Manual H<strong>and</strong>l<strong>in</strong>g<br />
Policy which can be found at:<br />
http://nww.bradford.nhs.uk/extranet/Policies/Published%20Policies/Manu<br />
al%20H<strong>and</strong>l<strong>in</strong>g.pdf<br />
The Manual H<strong>and</strong>l<strong>in</strong>g Risk Assessment form is enclosed <strong>in</strong> Appendix 11<br />
• Confirm the patient’s exemption or if needed take payment from the patient at<br />
B<strong>and</strong> 1 charge.<br />
• Complete the necessary paperwork i.e. PR form<br />
• Confirm the medical <strong>and</strong> dental history with the patient, if there are any concerns<br />
about the patient’s ability to provide a reliable history this should be discussed with<br />
the carer.<br />
• Assess the patient’s capacity to consent to an exam<strong>in</strong>ation, <strong>and</strong> consider their<br />
capacity to consent to any treatment needed. (see section 4.7.4.1)<br />
• Carry out a full dental exam<strong>in</strong>ation <strong>and</strong> provide a Personal <strong>Dental</strong> Treatment Plan<br />
with estimate of treatment charges (FP17DC) to the patient. You may wish to<br />
outl<strong>in</strong>e or provide an <strong>in</strong>itial treatment plan to the patient at this stage particularly if<br />
the treatment required is complex or if the treatment the patient needs is to be a<br />
comb<strong>in</strong>ation of cl<strong>in</strong>ic <strong>and</strong> domiciliary care.<br />
• If able carry out any necessary urgent dental care needed<br />
4.7.3. Treat<strong>in</strong>g patients <strong>in</strong> the domiciliary sett<strong>in</strong>g<br />
Any treatment carried out must be <strong>in</strong> the best <strong>in</strong>terests of the patient, <strong>and</strong> be able to be<br />
completed safely from a patient <strong>and</strong> cl<strong>in</strong>ician perspective<br />
4.7.3.1. Treatments suitable for a domiciliary sett<strong>in</strong>g<br />
The follow<strong>in</strong>g can normally be safely carried out <strong>in</strong> a domiciliary sett<strong>in</strong>g:<br />
• Exam<strong>in</strong>ation<br />
• Temporary dress<strong>in</strong>g<br />
• Scale <strong>and</strong> polish<br />
• Oral hygiene advice<br />
• Prescriptions<br />
• Provision of dentures <strong>and</strong> related treatments<br />
4.7.3.2. Treatments that may be unsuitable for a domiciliary sett<strong>in</strong>g<br />
The follow<strong>in</strong>g treatments may not be suitable for a domiciliary sett<strong>in</strong>g. The treat<strong>in</strong>g<br />
dentist should ensure that if they are carry<strong>in</strong>g out such treatments <strong>in</strong> a domiciliary<br />
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sett<strong>in</strong>g that a full assessment of the risks <strong>and</strong> benefits of the treatment has been<br />
carried out, discussed with the patient/carers <strong>and</strong> documented fully <strong>in</strong> the cl<strong>in</strong>ical<br />
notes.<br />
• Adm<strong>in</strong>istration of local anaesthetics<br />
• M<strong>in</strong>or oral surgery<br />
• Conservation of teeth where use of air rotas/local anaesthetic is <strong>in</strong>dicated<br />
4.7.3.3. Disputed or unusual treatment plans<br />
In cases where there is any disagreement over proposed treatments, the pr<strong>in</strong>ciple of<br />
‘wide consultation’ should be adopted. Where proposed treatments are disputed,<br />
could be considered unusual, or would for special reasons fall outside that which<br />
may be considered to be with<strong>in</strong> the recognised body of professional op<strong>in</strong>ion, further<br />
advice must be sought from senior colleagues, or peers, before proceed<strong>in</strong>g except<br />
where over-rid<strong>in</strong>g necessity <strong>in</strong>dicates otherwise.<br />
4.7.4. Consent<br />
It is the duty of the dentist who proposes to carry out the treatment to ensure that a valid<br />
consent is obta<strong>in</strong>ed. Consent must be <strong>in</strong>formed, <strong>and</strong> where a client is considered not to<br />
have the capacity to consent, the procedure set out <strong>in</strong> the Mental Capacity Act (MCA)<br />
2005 must be followed. For further guidance regard<strong>in</strong>g consent please read <strong>Bradford</strong><br />
<strong>and</strong> Airedale Community Health Services ‘Consent to Exam<strong>in</strong>ation <strong>and</strong> Treatment<br />
Policy’ available at:<br />
http://nww.bradford.nhs.uk/extranet/Policies/Published%20Policies/Consent%20to%20E<br />
xam<strong>in</strong>ation%20<strong>and</strong>%20Treatment.pdf<br />
4.7.4.1. The Mental Capacity Act 2005<br />
Full <strong>in</strong>formation regard<strong>in</strong>g the Mental Capacity Act (MCA) can be found <strong>in</strong> <strong>NHS</strong><br />
<strong>Bradford</strong> <strong>and</strong> Airedale cl<strong>in</strong>ical guidel<strong>in</strong>e ‘Mental Capacity Act 2005’ available at:<br />
http://nww.bradford.nhs.uk/extranet/Policies/Published%20Policies/Mental%20Capa<br />
city%20Act%202005.pdf<br />
This Act came <strong>in</strong>to force <strong>in</strong> 2007 <strong>and</strong> the law applies to everyone <strong>in</strong>volved <strong>in</strong> care,<br />
treatment or support of people aged 16 years or over <strong>in</strong> Engl<strong>and</strong> <strong>and</strong> Wales who<br />
lack capacity to make all or some decisions for themselves. There is an assumption<br />
that people have the capacity to make decisions for themselves unless proved<br />
otherwise. An assessment regard<strong>in</strong>g capacity should be made <strong>and</strong> supported by the<br />
use of a tick box checklist with<strong>in</strong> the patient’s dental records (see appendix 8).<br />
The law states that a person is unable to make a particular decision if they cannot<br />
do one or more of the follow<strong>in</strong>g:<br />
• Underst<strong>and</strong> <strong>in</strong>formation given to them<br />
• Reta<strong>in</strong> that <strong>in</strong>formation long enough to be able to make the decision<br />
• Weigh up the <strong>in</strong>formation available to make the decision<br />
• Communicate their decision – this could be done by talk<strong>in</strong>g, us<strong>in</strong>g sign<br />
language or even simple muscle movements such as bl<strong>in</strong>k<strong>in</strong>g an eye or<br />
squeez<strong>in</strong>g a h<strong>and</strong>.<br />
Healthcare workers are able to diagnose conditions <strong>and</strong> carry out treatment for<br />
patients who do not have capacity as long as they have complied with the MCA, <strong>and</strong><br />
are act<strong>in</strong>g <strong>in</strong> the <strong>in</strong>dividual’s ‘best <strong>in</strong>terests’<br />
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The follow<strong>in</strong>g check list may be used to determ<strong>in</strong>e what is <strong>in</strong> the ‘best <strong>in</strong>terests’ of a<br />
person lack<strong>in</strong>g capacity:<br />
• Involve the person who lacks capacity<br />
• Consult with others <strong>in</strong>volved with the care of the person<br />
• Do not make assumptions based solely on a person’s age, appearance,<br />
condition or behaviour<br />
• Be aware of the person’s past <strong>and</strong> present wishes <strong>and</strong> feel<strong>in</strong>gs<br />
• Give consideration to whether the person is likely to rega<strong>in</strong> capacity to make<br />
the decision <strong>in</strong> the future<br />
• The <strong>in</strong>dividual must be supported to make a decision as far as possible even<br />
if it is what others may feel is an unwise decision<br />
• The decision must be recorded <strong>in</strong> writ<strong>in</strong>g<br />
4.8. Subsequent appo<strong>in</strong>tments<br />
At subsequent appo<strong>in</strong>tments the follow<strong>in</strong>g should be checked to ensure no changes have<br />
taken place, <strong>and</strong> therefore treatment can proceed:<br />
• Risk assessments<br />
• Consent <strong>and</strong> capacity to consent<br />
4.9. Completion of treatment<br />
At completion of treatment the patient or carer is provided with a copy of the patients ‘oral<br />
health care plan’. This is a duplicate form, completed by the dentist recommend<strong>in</strong>g the<br />
<strong>in</strong>dividual’s care plan to ma<strong>in</strong>ta<strong>in</strong> oral health (Appendix 12). The review or recall period will<br />
be documented on this form <strong>in</strong> accordance with NICE guidel<strong>in</strong>es (National Institute of<br />
Health <strong>and</strong> Cl<strong>in</strong>ical Excellence 2004).<br />
5. Special considerations when undertak<strong>in</strong>g domiciliary care<br />
Undertak<strong>in</strong>g treatment <strong>in</strong> patients’ homes or care homes means additional factors need to be<br />
taken <strong>in</strong>to consideration. The normal facilities of the dental surgery are not present <strong>and</strong><br />
therefore it is essential that the follow<strong>in</strong>g are taken <strong>in</strong>to consideration when assess<strong>in</strong>g <strong>and</strong><br />
treat<strong>in</strong>g patients outside the cl<strong>in</strong>ical sett<strong>in</strong>g.<br />
5.1. Infection Control<br />
Infection prevention management with<strong>in</strong> the domiciliary environment must be ma<strong>in</strong>ta<strong>in</strong>ed. If<br />
the environment prevents this, treatment must be delivered from another appropriate sett<strong>in</strong>g<br />
or a formal <strong>in</strong>fection control risk assessment should take place <strong>and</strong> reasonable adjustments<br />
made that do not compromise the safety of patients, staff, carers or the legal obligations of<br />
the organisation or <strong>in</strong>dividuals.<br />
For further <strong>in</strong>formation please consult the <strong>Bradford</strong> <strong>and</strong> Airedale Community Health<br />
Services ‘Infection Control Management Policy’ available at:<br />
http://nww.bradford.nhs.uk/extranet/Policies/Published%20Policies/Infection%20Prevention<br />
%20Management.pdf<br />
5.2. Medical emergencies <strong>in</strong> the domiciliary sett<strong>in</strong>g<br />
Medical emergencies can occur <strong>and</strong> at any time <strong>in</strong> premises where dental treatment takes<br />
place. The nature of the patients be<strong>in</strong>g treated <strong>in</strong> a domiciliary sett<strong>in</strong>g means that there<br />
could be a greater chance of encounter<strong>in</strong>g a medical emergency. All staff undertak<strong>in</strong>g<br />
treatment <strong>in</strong> patient’s homes must ensure they are tra<strong>in</strong>ed <strong>and</strong> competent <strong>in</strong> deal<strong>in</strong>g with<br />
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collapsed patients. The follow<strong>in</strong>g equipment must be available for use when assess<strong>in</strong>g <strong>and</strong><br />
treat<strong>in</strong>g patients <strong>in</strong> the domiciliary sett<strong>in</strong>g:<br />
• Portable suction apparatus to clear the oro-pharynx<br />
• Oral airways to ma<strong>in</strong>ta<strong>in</strong> the natural airway<br />
• Ambu-bag <strong>and</strong> face masks<br />
• A portable source of oxygen<br />
• An emergency drug kit<br />
• Portable Automated External Defibrillator (AED)<br />
• Mobile phone to ensure emergency services can be contacted<br />
For further <strong>in</strong>formation please read <strong>Bradford</strong> <strong>and</strong> Airedale Community Health Services<br />
‘Resuscitation Policy <strong>and</strong> Procedures for Adults, Children <strong>and</strong> Infants’ available at:<br />
http://nww.bradford.nhs.uk/extranet/Policies/Published%20Policies/Resuscitation%20for%<br />
20Adults,%20Children%20<strong>and</strong>%20Infants.pdf<br />
5.3. Health <strong>and</strong> Safety<br />
Health <strong>and</strong> Safety st<strong>and</strong>ards must be ma<strong>in</strong>ta<strong>in</strong>ed with<strong>in</strong> the domiciliary environment <strong>and</strong> a<br />
formal risk assessment must be carried <strong>and</strong> document at the <strong>in</strong>itial visit. Risk assessments<br />
must be reviewed <strong>and</strong> updated at each visit.<br />
All Health <strong>and</strong> Safety issues must be assessed with particular emphasis on:<br />
• Lone work<strong>in</strong>g (Appendix 13)<br />
• Environment<br />
• Manual H<strong>and</strong>l<strong>in</strong>g people <strong>and</strong> equipment (Appendix 14)<br />
• Vehicle Insurance<br />
• Emergency equipment <strong>in</strong>clud<strong>in</strong>g oxygen (Appendix 15)<br />
• Chaperon<strong>in</strong>g<br />
Further details are <strong>in</strong>cluded where <strong>in</strong>dicated above.<br />
Please consult the follow<strong>in</strong>g documents for more <strong>in</strong>formation:<br />
<strong>NHS</strong> <strong>Bradford</strong> <strong>and</strong> Airedale Health <strong>and</strong> Safety Policy<br />
http://nww.bradford.nhs.uk/extranet/Policies/Published%20Policies/Health%20<strong>and</strong>%20Safet<br />
y.pdf<br />
<strong>NHS</strong> <strong>Bradford</strong> <strong>and</strong> Airedale Manual H<strong>and</strong>l<strong>in</strong>g Policy<br />
http://nww.bradford.nhs.uk/extranet/Policies/Published%20Policies/Manual%20H<strong>and</strong>l<strong>in</strong>g%2<br />
0-%20App10d%20Risk%20Assessment%20Form%20V1.pdf<br />
<strong>NHS</strong> <strong>Bradford</strong> <strong>and</strong> Airedale Lone Work<strong>in</strong>g Policy<br />
http://nww.bradford.nhs.uk/extranet/Policies/Published%20Policies/Lone%20Work<strong>in</strong>g.pdf<br />
6. Procedure for requests for new dentures which have been lost <strong>in</strong> the Hospital/<strong>Care</strong><br />
home<br />
The procedure for re-mak<strong>in</strong>g dentures which have been lost by a care home is expla<strong>in</strong>ed <strong>in</strong><br />
Appendix 16.<br />
The replacement appliance refund claim form for patients is <strong>in</strong>cluded <strong>in</strong> Appendix 17<br />
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7. References<br />
<strong>Bradford</strong> <strong>and</strong> Airedale Salaried <strong>Dental</strong> Service, 2009 Advanced Treatment <strong>Protocol</strong><br />
<strong>Bradford</strong> <strong>and</strong> Airedale <strong>NHS</strong> Infection Prevention <strong>and</strong> Control Management Policy (2007)<br />
British Society for Disability <strong>and</strong> Oral Health: Guidel<strong>in</strong>es for the Delivery of a <strong>Domiciliary</strong> Oral<br />
Healthcare Service August 2009<br />
Department of Health Implement<strong>in</strong>g Local Commission<strong>in</strong>g For Primary <strong>Care</strong> Dentistry<br />
Factsheet 7: Commission<strong>in</strong>g out-of-hours services Gateway Reference 5917<br />
Department of Health <strong>and</strong> the British Association for the Study of Community Dentistry<br />
Guidel<strong>in</strong>e 2009. Deliver<strong>in</strong>g Better Oral health: An evidence-based toolkit for prevention<br />
(283540) [<strong>in</strong>ternet] 2nd Edition Published April 2009 Available at<br />
http://www.dh.gov.uk/en/Publications<strong>and</strong>statistics/Publications/PublicationsPolicyAndGuidance/<br />
DH_102331 [accessed 1st October 2010]<br />
General <strong>Dental</strong> Council St<strong>and</strong>ards for <strong>Dental</strong> Professionals 2009. http://www.gdcuk.org/NR/rdonlyres/1B66D814-A197-4253-B331-<br />
A2DB7F3254DC/0/St<strong>and</strong>ardsfor<strong>Dental</strong>Professionals.pdf [accessed 1st October 2010]<br />
Jo<strong>in</strong>t Formulary Committee September 2008 British National Formulary 56 BMJ Group London<br />
Mental Capacity Act. Department of Health 2005<br />
http://www.dh.gov.uk/en/Social<strong>Care</strong>/Deliver<strong>in</strong>gsocialcare/MentalCapacity/MentalCapacityAct20<br />
05/<strong>in</strong>dex.htm [accessed 1st October 2010]<br />
National Institute of Health <strong>and</strong> Cl<strong>in</strong>ical Excellence 2004 <strong>Dental</strong> recall – Recall <strong>in</strong>terval between<br />
rout<strong>in</strong>e dental exam<strong>in</strong>ations<br />
http://www.nice.org.uk/nicemedia/live/10952/29488/29488.pdf [accessed 1st October 2010]<br />
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Appendix 1 – <strong>Care</strong> pathway for domiciliary care<br />
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Appendix 2 – <strong>Bradford</strong> <strong>and</strong> Airedale Salaried <strong>Dental</strong> Service Referral form<br />
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Appendix 3 – Eligibility assessment for <strong>Domiciliary</strong> <strong>Care</strong><br />
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Appendix 4 – Decision–mak<strong>in</strong>g process for <strong>Domiciliary</strong> <strong>Care</strong><br />
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Appendix 5 – Pre-appo<strong>in</strong>tment questionnaire<br />
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Appendix 6 – Collect<strong>in</strong>g patient charges on domiciliary visits<br />
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Appendix 7 – <strong>Domiciliary</strong> visit risk assessment form<br />
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Appendix 8 - Assessment of capacity form<br />
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Appendix 9 - Equipment list<br />
<strong>Domiciliary</strong> kit<br />
Organise <strong>in</strong> sub kits<br />
These then are organised <strong>in</strong>to red boxes or agreed appropriate boxes for transportation.<br />
All boxes to be officially labelled with cl<strong>in</strong>ic details. Kits 1,2 <strong>and</strong> 3 would be required for<br />
all domiciliary visits with addition of kits 4,5,6 <strong>and</strong> 7 as appropriate.<br />
1. General kit<br />
• Portable light/pen torch (with additional batteries)<br />
• Latex-free gloves<br />
• Alcohol gel h<strong>and</strong> rub<br />
• Dis<strong>in</strong>fectant wipes<br />
• Face masks/visors<br />
• Plastic aprons<br />
• Protective eyewear for patient/bib<br />
• Paper towels<br />
• Tissues<br />
• Napk<strong>in</strong>s<br />
• Cl<strong>in</strong>ical waste bags <strong>and</strong> appropriately labelled red box<br />
• CSSD tote box for contam<strong>in</strong>ated <strong>in</strong>struments, appropriately labelled.<br />
2. Emergency kit<br />
• Portable oxygen cyl<strong>in</strong>der <strong>in</strong> purpose designed carry<strong>in</strong>g case (hazard notice for<br />
vehicle)<br />
• Portable suction unit with appropriate sundries<br />
• Emergency resuscitation equipment/drugs kit, <strong>in</strong>clud<strong>in</strong>g portable defibrillator<br />
3. Adm<strong>in</strong>istrative (<strong>in</strong> brief case if preferred)<br />
• Identification badges<br />
• Map/directions<br />
• Patient records<br />
• Laboratory forms<br />
• Consent forms<br />
• FP17DC forms<br />
• PR11 forms<br />
• Medical history forms<br />
• Prescription sheet <strong>and</strong> stamp<br />
• BNF<br />
• Mobile phone<br />
• Pens/pencils<br />
• Appo<strong>in</strong>tment cards<br />
• Change for park<strong>in</strong>g<br />
• List of contact numbers<br />
• Health promotion literature<br />
• Float<br />
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4. Basic exam kit<br />
• <strong>Dental</strong> mouth mirror<br />
• <strong>Dental</strong> probe<br />
• F<strong>in</strong>ger guard<br />
• Periodontal probe<br />
• College tweezers<br />
• Pen torch with additional batteries<br />
• Light source<br />
• H<strong>and</strong> mirror<br />
• Vasel<strong>in</strong>e<br />
• Cotton wool rolls/pellets<br />
• Gauze squares<br />
• Toothbrushes<br />
• Therapeutic agents: Chlorhexid<strong>in</strong>e gel, fluoride varnish<br />
5. Prosthetic Kit<br />
• Basic exam kit– see 4<br />
• Portable motor h<strong>and</strong> pieces <strong>and</strong> burs<br />
• Safe air heater<br />
• Disposable scalpel<br />
• Willis bite gauge<br />
• Indelible pencil<br />
• Vasel<strong>in</strong>e<br />
• Impression materials<br />
• Impression trays/fixative/mix<strong>in</strong>g equipment<br />
• Tissue conditioner<br />
• Plastic bags/gauze squares for impressions<br />
• Pressure relief paste<br />
• Bite registration material<br />
• Shade guide<br />
• Articulat<strong>in</strong>g paper<br />
• <strong>Dental</strong> waxes<br />
• Wax knife<br />
• Denture trimm<strong>in</strong>g kit<br />
• Denture fixative<br />
6. Conservation Kit<br />
• Basic exam kit– see 4<br />
• Conservation <strong>in</strong>struments - flat plastic, excavators <strong>and</strong> tray.<br />
• Matrix strips/b<strong>and</strong>s<br />
• Motor h<strong>and</strong> piece <strong>and</strong> burs<br />
• Light source<br />
• Materials: Temporary dress<strong>in</strong>g materials eg z<strong>in</strong>c oxide/eugenol cement, GIC,<br />
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7. Periodontal Kit<br />
• Basic exam kit – see 4<br />
• H<strong>and</strong> scalers<br />
• Portable motor h<strong>and</strong>piece <strong>and</strong> prophy cups/bristle brushes<br />
• Periodontal probe<br />
• Ultrasonic scaler plus tips<br />
• Portable suction, aspirator tips <strong>and</strong> other associated sundries<br />
These guidel<strong>in</strong>es may vary at times but only at discretion of the dentist<br />
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Appendix 10 – Risk assessment for domiciliary Instruments<br />
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Appendix 11 – Manual h<strong>and</strong>l<strong>in</strong>g risk assessment form<br />
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Appendix 12 – Oral health care plan<br />
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Appendix 13 – Lone Worker Security Procedure<br />
<strong>Bradford</strong> <strong>and</strong> Airedale Salaried <strong>Dental</strong> Service<br />
Lone Worker Security Procedure<br />
All staff must be aware that they have a responsibility to protect their own personal<br />
safety dur<strong>in</strong>g work<strong>in</strong>g hours <strong>and</strong> must be familiar with <strong>and</strong> follow the guidance <strong>in</strong><br />
http://nww.bradford.nhs.uk/extranet/Policies/Published%20Policies/Lone%20Work<strong>in</strong>g.pdf<br />
<strong>and</strong> <strong>Bradford</strong> Salaried <strong>Dental</strong> Service <strong>Domiciliary</strong> Procedure.<br />
It is important that staff follow a structured security procedure when they;-<br />
• Work <strong>in</strong> isolation.<br />
• Carry out domiciliary visits.<br />
• Deliver resources.<br />
• Work <strong>in</strong> a community sett<strong>in</strong>g.<br />
Security Procedure<br />
1. A detailed risk assessment must be carried out for all <strong>in</strong>itial visits. This risk<br />
assessment must be reviewed <strong>and</strong> updated before staff carry out subsequent<br />
visits.<br />
2. Details of visits must be either placed on the R4 appo<strong>in</strong>tment book or <strong>in</strong> a visit<br />
log. It is good practice to have a visual queue to rem<strong>in</strong>d colleagues that staff are<br />
out on visits e.g. a whiteboard.<br />
3. A responsible person <strong>in</strong> each cl<strong>in</strong>ic must be nom<strong>in</strong>ated before staff leave the<br />
premises/ cl<strong>in</strong>ic i.e. dental receptionist, senior nurse or a colleague.<br />
4. The responsible person must be <strong>in</strong>formed of the details of staff visits with<br />
estimated departure <strong>and</strong> return times.<br />
5. Staff must leave the follow<strong>in</strong>g <strong>in</strong>formation with the responsible person:-<br />
• Mobile telephone numbers<br />
• Car registration, make <strong>and</strong> model<br />
6. Fully charged mobile telephones <strong>and</strong> personal alarms must be taken on all visits.<br />
7. Any changes to scheduled visits must be reported to the appo<strong>in</strong>ted person<br />
immediately <strong>and</strong> local records updated.<br />
8. Staff work<strong>in</strong>g <strong>in</strong> a community sett<strong>in</strong>g (<strong>in</strong>clud<strong>in</strong>g out of hours) must <strong>in</strong>form a senior<br />
member of staff (responsible person) of their proposed timetable.<br />
Staff must <strong>in</strong>form the responsible person when they start <strong>and</strong> f<strong>in</strong>ish their shift.<br />
This can be via text or they can r<strong>in</strong>g the responsible person.<br />
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9. If staff do not return / or contact the responsible person with<strong>in</strong> half an hour of their<br />
estimated time the responsible person should try to contact staff on their mobile<br />
telephone.<br />
10. If staff can not be contacted the responsible person must trace the staff<br />
movements by contact<strong>in</strong>g each patient / client on the visit schedule.<br />
11. If the responsible person can still not contact staff then they should contact their<br />
manager <strong>and</strong> the police immediately.<br />
12. Personal details for all staff will be available from the dental office or the senior<br />
dental nurses offices at Horton Park.<br />
13. If the responsible person is not work<strong>in</strong>g <strong>in</strong> the location for the duration of the<br />
staffs visits they must h<strong>and</strong> over their responsibility to a colleague before they<br />
leave.<br />
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Appendix 14 – Manual H<strong>and</strong>l<strong>in</strong>g Risk Assessment for h<strong>and</strong>l<strong>in</strong>g domiciliary resources<br />
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Appendix 15 – Emergency equipment <strong>in</strong>clud<strong>in</strong>g oxygen carriage<br />
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Appendix 16 - Procedure for requests for new dentures which have been<br />
lost/damaged <strong>in</strong> the Hospital/<strong>Care</strong> home<br />
For patients who are exempt from dental charges: Process the exam<strong>in</strong>ation <strong>and</strong><br />
denture construction as normal under a B<strong>and</strong> 3 treatment.<br />
For patients who are not exempt from patient charges:<br />
The construction of a new denture should be processed as a ‘Regulation 11<br />
replacement’<br />
On R4 when you open up the patient’s record, <strong>and</strong> choose exam<strong>in</strong>ation type the box<br />
‘Replacement appliance’ or ‘Two Replacement appliances’ should be ticked depend<strong>in</strong>g<br />
on whether one or two dentures are be<strong>in</strong>g constructed.<br />
One of the boxes<br />
shown should be<br />
ticked to <strong>in</strong>dicate if<br />
one or two dentures<br />
are be<strong>in</strong>g replaced<br />
A charge will be generated on the treatment plan; £59.40 for a s<strong>in</strong>gle denture, £118.80<br />
for two dentures.<br />
If the denture was not lost or damaged due to lack of reasonable care by the patient they<br />
are able to claim a refund for the denture/s from the Bus<strong>in</strong>ess Services Authority by<br />
complet<strong>in</strong>g form FP17 R/11 which is <strong>in</strong>cluded <strong>in</strong> Appendix 15.<br />
Copies of the refund form can be pr<strong>in</strong>ted from:<br />
http://www.nhsbsa.nhs.uk/<strong>Dental</strong>Services/Documents/<strong>Dental</strong>Services/FP17R11_FRONT<br />
_271008.pdf<br />
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Appendix 17 - Copy of FP17 R/11 form<br />
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Appendix 18 - Equality Impact Assessment Tool<br />
Guidance<br />
<strong>NHS</strong> BRADFORD AND AIREDALE<br />
Equality Impact Assessment Toolkit<br />
STAGE ONE<br />
SCREENING/TESTING FOR RELEVANCE<br />
An equality impact assessment is a way of systematically assess<strong>in</strong>g, <strong>and</strong><br />
consult<strong>in</strong>g on the effects that a proposed policy, strategy, tender or procedure is<br />
likely to have on a diverse range of communities <strong>and</strong> <strong>in</strong>dividuals <strong>in</strong> the District.<br />
The pr<strong>in</strong>ciples that underp<strong>in</strong> the Equality Impact Assessment process are those that<br />
promote <strong>in</strong>clusion <strong>and</strong> mean<strong>in</strong>gful participation. They are directed towards mak<strong>in</strong>g a<br />
susta<strong>in</strong>ed effort at elim<strong>in</strong>at<strong>in</strong>g <strong>in</strong>equitable health outcomes <strong>and</strong> eradicat<strong>in</strong>g unfair<br />
treatment. The ability to treat all users <strong>and</strong> staff with respect <strong>and</strong> dignity, <strong>and</strong> provide<br />
them with choices that are responsive <strong>and</strong> appropriate is a fundamental requirement of<br />
the Human Rights Act 1998<br />
Stage 1 of the screen<strong>in</strong>g applies to all policies, strategies, tenders, or procedures.<br />
The aim of this is to test the relevance of impact aga<strong>in</strong>st the equality target<br />
groups. In stage 1 available data will be <strong>in</strong>terrogated, relevant research will be<br />
consulted together with any anecdotal feedback that may help form an op<strong>in</strong>ion about the<br />
impact a policy, strategy, tender or procedure may have on any of the equality target<br />
groups.<br />
Gather<strong>in</strong>g evidence is a key to assess<strong>in</strong>g progress <strong>and</strong> def<strong>in</strong><strong>in</strong>g expected equality<br />
outcomes. Where data is limited or not available reviewers should identify this as a<br />
limitation <strong>and</strong> schedule this as further evidence needed. The legal duties require policy<br />
authors to use <strong>in</strong>formation/ data to determ<strong>in</strong>e the effect of the policy on equality <strong>and</strong><br />
diversity. Previous data used to monitor the policy can be used <strong>in</strong> support of this element<br />
of the review. Data can be statistical or qualitative <strong>in</strong>formation from audits <strong>and</strong><br />
consultation exercises.<br />
Consultation <strong>and</strong> engagement is required at all stages of policy development.<br />
This stage <strong>in</strong>volves screen<strong>in</strong>g the policy, strategy, tender or procedure for relevance<br />
aga<strong>in</strong>st the equality target groups. If you require further assistance you should contact<br />
the Equality <strong>and</strong> Diversity Team:<br />
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<strong>NHS</strong> <strong>Bradford</strong> <strong>and</strong> Airedale Equality Impact Assessment Flowchart<br />
Conduct a FULL<br />
EQIA<br />
You will need to change this policy, practice<br />
or procedure so that any adverse impact is<br />
removed<br />
In its design or implementation stage, does it<br />
<strong>in</strong>tentionally or unwitt<strong>in</strong>gly discrim<strong>in</strong>ate<br />
aga<strong>in</strong>st particular groups of people, e.g., men,<br />
women, disabled people, people from different<br />
ethnic groups <strong>and</strong> religions, age groups, <strong>and</strong><br />
sexual orientation?<br />
YES UNCERTAIN NO<br />
Ask those most affected, <strong>and</strong><br />
consult relevant staff, patients,<br />
VCS, <strong>and</strong> other users<br />
HOW DO YOU<br />
KNOW?<br />
Data<br />
Staff<br />
Users<br />
Scann<strong>in</strong>g<br />
No need to change this<br />
policy at present, though<br />
remember to keep it under<br />
review.<br />
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Stage One: Screen<strong>in</strong>g of a policy, procedure, tender or a strategy<br />
• 1. Name of policy, procedure, tender or<br />
strategy<br />
<strong>Protocol</strong> for dental care <strong>in</strong> a domiciliary sett<strong>in</strong>g<br />
• Is it a policy, strategy, procedure or<br />
<strong>Protocol</strong><br />
practice?<br />
• 2. Ma<strong>in</strong> Aims<br />
Safe treatment of patients <strong>in</strong> the domiciliary sett<strong>in</strong>g<br />
• 3. Who has been consulted?<br />
Based on national document<br />
• 4. How has the policy been expla<strong>in</strong>ed to those most<br />
N/A<br />
likely to be affected?<br />
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Collect<strong>in</strong>g <strong>and</strong> collat<strong>in</strong>g exist<strong>in</strong>g <strong>in</strong>formation <strong>and</strong> data<br />
Please <strong>in</strong>dicate <strong>in</strong> the table below whether the policy, strategy, procedure or tender has the potential<br />
to impact adversely on the equality target groups<br />
Equality Target Group<br />
1. Is the policy<br />
likely to have a<br />
potential differential<br />
impact with regards<br />
to the equality<br />
target group listed?<br />
O = No<br />
1 = Little<br />
2 = Medium<br />
3 = High<br />
2. How have you arrived at the conclusions <strong>in</strong> box 1?<br />
i. Who have you consulted? (appropriate<br />
<strong>in</strong>dividuals/groups <strong>in</strong>ternally <strong>and</strong> externally)<br />
ii. What have they said?<br />
iii. What <strong>in</strong>formation/data have you <strong>in</strong>terrogated?<br />
(library search, compla<strong>in</strong>ts data, PALS, research<br />
reports, local studies, advice from <strong>in</strong>ternal <strong>and</strong><br />
external specialists)<br />
iv. Where are the gaps <strong>in</strong> your analysis?<br />
v. How will your paper promote the equality duties<br />
if they apply?<br />
There have been no concerns expressed to the SDS about the access criteria for domiciliary care, where possible we do<br />
try to assess patients <strong>in</strong> their homes but as we are very restricted on what can be done outside the surgery patients do<br />
underst<strong>and</strong> that they have to come <strong>in</strong> for at least some of their care.<br />
If a referral is received for domiciliary care we generally do an <strong>in</strong>itial assessment so we can ascerta<strong>in</strong> which level of care<br />
is appropriate for the patient. If a patient can come <strong>in</strong> we would do the assessment <strong>in</strong> the cl<strong>in</strong>ic but some treatment items<br />
may be carried out <strong>in</strong> patient’s homes.<br />
We have a current programme of patient <strong>in</strong>volvement with groups that would use the service such as nurs<strong>in</strong>g homes<br />
<strong>and</strong> learn<strong>in</strong>g disabilities groups <strong>and</strong> this is to promote the service. There have been no access problems reported.<br />
Age<br />
Disability<br />
Gender<br />
Older people<br />
Young people<br />
Children<br />
Early years<br />
Sensory<br />
disabilities<br />
Physical<br />
disabilities<br />
Learn<strong>in</strong>g<br />
disabilities<br />
Mental health<br />
Men<br />
Women<br />
Transgender<br />
0<br />
0<br />
0<br />
No adverse affect - Ma<strong>in</strong>ly elderly/<strong>in</strong>firm patients<br />
that would access this service<br />
No adverse effect – Service has a positive impact<br />
on patients with disabilities unable to access<br />
regular dental care<br />
All patients have equality of access to this service<br />
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Race<br />
Religion or<br />
Belief<br />
Sexual<br />
Orientation<br />
Summary<br />
M<strong>in</strong>ority<br />
Ethnic<br />
Communities<br />
Gypsies &<br />
Travellers<br />
Christian<br />
Muslim<br />
H<strong>in</strong>du<br />
Buddhist<br />
Sikh<br />
Jew<br />
Other<br />
Lesbian<br />
Gay men<br />
Bisexual<br />
8) Is a more Full Equality<br />
Impact Assessment<br />
Required?<br />
0<br />
0<br />
0<br />
All patients have equality of access to this service<br />
All patients have equality of access to this service<br />
All patients have equality of access to this service<br />
No Yes<br />
9) Please describe the ma<strong>in</strong> po<strong>in</strong>ts aris<strong>in</strong>g from the <strong>in</strong>itial screen<strong>in</strong>g here<br />
that support your decision <strong>in</strong> box 8<br />
This protocol is for domiciliary dental treatment <strong>and</strong> does not adversely<br />
affect equality of access or treatment<br />
Response to ma<strong>in</strong> action po<strong>in</strong>ts:<br />
1. Signature of Policy Lead conduct<strong>in</strong>g impact assessment: Lucie Godber<br />
2. Approved by Equality <strong>and</strong> Diversity Lead: Lynne Carter<br />
Date: 13.10.10<br />
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Appendix – 19 Checklist for the Review <strong>and</strong> Approval of Documents<br />
Individual Approval<br />
If you are happy to approve this document, please sign <strong>and</strong> date it <strong>and</strong> forward to the chair of the<br />
committee/group where it will receive f<strong>in</strong>al approval.<br />
Name Lucie Godber Date Aug 2010<br />
Signature Lucie Godber<br />
Committee Approval<br />
If the committee is happy to approve this document, please sign <strong>and</strong> date it <strong>and</strong> forward copies to<br />
the person with responsibility for dissem<strong>in</strong>at<strong>in</strong>g <strong>and</strong> implement<strong>in</strong>g the document <strong>and</strong> the person who<br />
is responsible for ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g the organisation’s database of approved documents.<br />
Name Date<br />
Signature<br />
Acknowledgement: Cambridgeshire <strong>and</strong> Peterborough Mental Health Partnership <strong>NHS</strong> Trust<br />
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Appendix 20 - Document Review<br />
1. Title<br />
Title of document be<strong>in</strong>g reviewed:<br />
Yes/No/<br />
Unsure<br />
Is the title clear <strong>and</strong> unambiguous? Yes<br />
Is it clear whether the document is a guidel<strong>in</strong>e,<br />
policy, protocol or st<strong>and</strong>ard?<br />
2. Rationale<br />
Are reasons for development of the document<br />
stated?<br />
3. Development Process<br />
Is the method described <strong>in</strong> brief? No<br />
Are people <strong>in</strong>volved <strong>in</strong> the development<br />
identified?<br />
Do you feel a reasonable attempt has been<br />
made to ensure relevant expertise has been<br />
used?<br />
Is there evidence of consultation with<br />
stakeholders <strong>and</strong> users?<br />
4. Content<br />
Yes A protocol<br />
Yes In <strong>in</strong>troduction<br />
Comments<br />
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No<br />
Yes<br />
No<br />
Is the objective of the document clear? Yes<br />
Is the target population clear <strong>and</strong><br />
unambiguous?<br />
Yes<br />
Are the <strong>in</strong>tended outcomes described? Yes<br />
Are the statements clear <strong>and</strong> unambiguous? Yes<br />
5. Evidence Base<br />
Is the type of evidence to support the<br />
document identified explicitly?<br />
Yes
Title of document be<strong>in</strong>g reviewed:<br />
Yes/No/<br />
Unsure<br />
Are key references cited? Yes<br />
Are the references cited <strong>in</strong> full? Yes<br />
Are support<strong>in</strong>g documents referenced? Yes<br />
6. Human Resources<br />
If appropriate have the jo<strong>in</strong>t Human<br />
Resources/staff side committee (or equivalent)<br />
approved the document?<br />
7. Summary of Guidance<br />
Is there a quick reference guide, key<br />
recommendations or flow chart summaris<strong>in</strong>g<br />
the document?<br />
(not obligatory, but may be helpful for some<br />
documents)<br />
8. Format<br />
Comments<br />
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N/a<br />
N/A<br />
Is the document <strong>in</strong> an easily readable font? Yes<br />
Is there an appropriate footer on each page? Yes<br />
Is it easy to f<strong>in</strong>d sections with<strong>in</strong> the document? Yes<br />
9. Patient Information<br />
Does the document require patient<br />
<strong>in</strong>formation? If so, does it make clear what<br />
<strong>in</strong>formation <strong>and</strong> how this should be presented?<br />
9. Dissem<strong>in</strong>ation <strong>and</strong> Implementation<br />
Is there an outl<strong>in</strong>e/plan to identify how<br />
dissem<strong>in</strong>ation <strong>and</strong> implementation will be<br />
done?<br />
Yes<br />
Yes
Title of document be<strong>in</strong>g reviewed:<br />
Does the plan <strong>in</strong>clude the necessary<br />
tra<strong>in</strong><strong>in</strong>g/support to ensure compliance?<br />
9. Process to Monitor Compliance <strong>and</strong><br />
Effectiveness<br />
Are there measurable st<strong>and</strong>ards or KPIs to<br />
support the monitor<strong>in</strong>g of compliance with <strong>and</strong><br />
effectiveness of the document?<br />
Is there a plan to review or audit compliance<br />
with the document?<br />
11. Overall Responsibility for the Document<br />
Is it clear who will be responsible for co-<br />
ord<strong>in</strong>at<strong>in</strong>g the dissem<strong>in</strong>ation, implementation<br />
<strong>and</strong> review of the document?<br />
Yes/No/<br />
Unsure<br />
Comments<br />
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N/A<br />
N/A<br />
Yes<br />
Yes
Appendix 21 - Plan for dissem<strong>in</strong>ation of documents<br />
Title of document:<br />
Date f<strong>in</strong>alised:<br />
Previous document<br />
already be<strong>in</strong>g used? Yes<br />
If yes, <strong>in</strong> what<br />
format <strong>and</strong> where?<br />
Proposed action to<br />
retrieve out-of-date<br />
copies of the<br />
document:<br />
To be dissem<strong>in</strong>ated<br />
to:<br />
Staff of Salaried<br />
<strong>Dental</strong> Service<br />
<strong>Bradford</strong> <strong>and</strong> Airedale Salaried <strong>Dental</strong> Service <strong>Protocol</strong> for <strong>Dental</strong><br />
<strong>Care</strong> <strong>in</strong> <strong>Domiciliary</strong> Sett<strong>in</strong>g<br />
Paper format <strong>in</strong> cl<strong>in</strong>ics<br />
Dissem<strong>in</strong>ation lead:<br />
Pr<strong>in</strong>t name <strong>and</strong> contact<br />
details<br />
Will recall through Cl<strong>in</strong>ical Rep Group<br />
How will it be<br />
dissem<strong>in</strong>ated, who<br />
will do it <strong>and</strong><br />
when?<br />
Quality <strong>and</strong> Governance<br />
Group<br />
Professional <strong>and</strong> Cl<strong>in</strong>ical<br />
Development meet<strong>in</strong>g<br />
Via operational update<br />
Paper<br />
or Electronic<br />
Both<br />
Comments<br />
On K drive <strong>and</strong> on PCT<br />
Policy Library<br />
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Appendix 22 - Dissem<strong>in</strong>ation Record -<br />
Date put on register of<br />
documents<br />
Dissem<strong>in</strong>ated to:<br />
(either directly or<br />
via meet<strong>in</strong>gs, etc)<br />
Format (i.e.<br />
paper or<br />
electronic)<br />
Date<br />
Date due to be<br />
reviewed<br />
Dissem<strong>in</strong>ated<br />
No. of<br />
Copies<br />
Sent<br />
Contact Details /<br />
Comments<br />
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Appendix 23 - Summary of Policy Development <strong>and</strong> Consultation<br />
This protocol has been developed by the <strong>Bradford</strong> <strong>and</strong> Airedale Salaried <strong>Dental</strong> Service<br />
Quality <strong>and</strong> Governance Group. The group consists of the follow<strong>in</strong>g members:<br />
<strong>Bradford</strong> <strong>and</strong> Airedale Salaried <strong>Dental</strong> Service Cl<strong>in</strong>ical Director<br />
Assistant Cl<strong>in</strong>ical Director<br />
Specialist <strong>in</strong> Paediatric Dentistry<br />
Senior Dentist (Adult Special <strong>Care</strong>)<br />
Operations managers<br />
Oral Health Promotion Manager<br />
Members of the dental team who undertake domiciliary care have been <strong>in</strong>strumental <strong>in</strong><br />
the development of the protocol alongside the wider dental team <strong>in</strong>volved <strong>in</strong> Adult<br />
Special <strong>Care</strong>.<br />
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