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management - Towers Perrin

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Best Practice<br />

1<br />

Make the firm’s strategic intent<br />

meaningful at every level of the organization<br />

A well-defined<br />

strategic intent<br />

is consistently<br />

communicated<br />

© Copyright 2000 <strong>Towers</strong> <strong>Perrin</strong>. All rights reserved.<br />

Be the premier global<br />

retail financial services<br />

brand<br />

Empower individuals to<br />

become better investors;<br />

the Internet is the future<br />

for our customers<br />

Benefits<br />

Focuses on what is important<br />

Drives resource alignment and<br />

organization<br />

Bridges operational and<br />

<strong>management</strong> gaps<br />

Best practice firms institutionalize their<br />

strategic intent in their operating models and<br />

processes

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