Sustainability Report 2010 - SBM Offshore
Sustainability Report 2010 - SBM Offshore
Sustainability Report 2010 - SBM Offshore
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<strong>Sustainability</strong><br />
<strong>Report</strong> <strong>2010</strong>
<strong>Sustainability</strong><br />
<strong>Report</strong> <strong>2010</strong>
2 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
FPSO P-57 in Brazil
Technology<br />
Creating<br />
Value<br />
<strong>SBM</strong> <strong>Offshore</strong> <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> – CSR <strong>Report</strong> <strong>2010</strong> 3
<strong>SBM</strong> <strong>Offshore</strong>'s 12<br />
Life-Saving Rules and<br />
Message of Corporate<br />
Head of HSSE<br />
Page<br />
40<br />
Renewable Energy Introduction<br />
Page<br />
90<br />
Interview of Tony<br />
Mace, CEO of<br />
<strong>SBM</strong> <strong>Offshore</strong><br />
Page<br />
06<br />
4 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Local Investments<br />
Page<br />
82<br />
Renewable<br />
Marine Energy<br />
Page<br />
91
Supply Chain<br />
Page<br />
86<br />
Interviews<br />
and<br />
Sustainable<br />
Initiatives<br />
<strong>Offshore</strong> Wind Energy<br />
Page<br />
92<br />
People Reviews and<br />
Message of Corporate HR<br />
Director<br />
Page<br />
58<br />
Local Content Introduction<br />
by Francis Blanchelande,<br />
COO of <strong>SBM</strong> <strong>Offshore</strong><br />
Page<br />
76<br />
Local Workforce<br />
Page<br />
80<br />
Local Content<br />
Page<br />
84<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 5
Interview with<br />
CEO of <strong>SBM</strong> <strong>Offshore</strong><br />
Tony Mace,<br />
CEO of <strong>SBM</strong><br />
<strong>Offshore</strong><br />
6 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
“ The importance of sustainable<br />
business to <strong>SBM</strong> <strong>Offshore</strong>”<br />
<strong>Sustainability</strong> is tied up with <strong>SBM</strong><br />
<strong>Offshore</strong>’s business strategy as a whole.<br />
Concern for its employees is at the centre<br />
of the Company’s sustainability strategy.<br />
In an interview made by teleconference<br />
from the Company’s Dutch headquarters<br />
in Schiedam, with <strong>SBM</strong> <strong>Offshore</strong>’s CEO<br />
Tony Mace in Monaco, he emphasizes that<br />
“human capital is the Company’s greatest<br />
asset.”<br />
By Yvonne van der Heijden<br />
As an engineering contractor, <strong>SBM</strong> <strong>Offshore</strong><br />
has been involved in the design, supply and<br />
leasing of offshore energy related equipment<br />
for over fifty years. Mace explains<br />
that “we aim to manage our operations<br />
in a manner that complies with the highest<br />
standards of business practice. We<br />
always had a policy of looking after the<br />
health and safety of our employees and<br />
have broadened this gradually to include<br />
subcontractors we do business with.”<br />
Compared to its competitors, according<br />
to Mace, <strong>SBM</strong> <strong>Offshore</strong> stands out<br />
in developing health, safety, and security<br />
Company policies. “We have top of the<br />
line procedures in place and we continue<br />
to introduce new safety initiatives.”<br />
For instance, in <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong><br />
internally adopted “12 Life-Saving Rules”<br />
for all of its more than 5,700 employees<br />
worldwide. This scheme identifies twelve<br />
types of activities which statistically have<br />
caused the most accidents for employees<br />
working in the offshore industry; whether<br />
those activities take place at work on a<br />
platform, office or construction site or<br />
driving to work. Mace stated that “these<br />
rules range from entering an enclosed<br />
space in a construction yard without first<br />
checking if the space is safe, to speeding<br />
while driving or not wearing your<br />
seatbelt.”<br />
The training of all personnel also focuses<br />
on the ability to look out for oneself. “Of<br />
course the Company provides the framework<br />
and processes for a healthy and<br />
safe work environment through safety<br />
training, design, equipment, and so on”,<br />
notes Mace. “But at the end of the day<br />
everybody has to be very much aware<br />
of their own safety as well. Eventually,<br />
every individual contributes to the overall<br />
achievement of our goal, which is of<br />
course to have zero accidents.”
Engage national crew<br />
Another aspect of <strong>SBM</strong> <strong>Offshore</strong>’s sustainability<br />
strategy is to engage national<br />
workers and small businesses in the countries<br />
in which it operates. In doing so the<br />
Company contributes to the development<br />
of local communities. <strong>SBM</strong> <strong>Offshore</strong> has<br />
local operations in Angola (with almost 50%<br />
national crew) and Brazil (with 75% national<br />
crew), and will start new facilities with local<br />
involvement in Equatorial Guinea and the<br />
Canadian province of Nova Scotia in 2011.<br />
Following the initial development, in line<br />
with Angolan wishes to also construct offshore<br />
facilities in Angola, the Company with<br />
its Angolan partners started to develop an<br />
FPSO integration and construction yard in<br />
an area of Angola which has low economic<br />
activity and high unemployment. Mace<br />
stated that “we were encouraged by the<br />
Angolan governmental policy that projects<br />
must take place in Angola itself. To show<br />
our commitment, we started building the<br />
construction yard ‘PAENAL’ in anticipation<br />
Human capital is the<br />
Company’s greatest asset<br />
Local content is developing into a key element<br />
of <strong>SBM</strong> <strong>Offshore</strong>’s growth strategy.<br />
Angola is a case in point. “For us, growth in<br />
Angola was in the first instance a business<br />
opportunity as the country requires Floating<br />
Production Storage and Offloading (FPSO)<br />
facilities to develop their offshore oil and<br />
gas production.<br />
<strong>SBM</strong> <strong>Offshore</strong> leases and operates these<br />
facilities for clients in joint venture with<br />
Angolan companies.<br />
This combination is the basis for long term<br />
local development of personnel working on<br />
the facilities offshore and at shore bases,<br />
but also the development of the local<br />
industries which support these operations.<br />
Angolans are continually trained by us in<br />
the operation of offshore systems and are<br />
gradually turning into a national workforce.”<br />
of potential new projects that will provide<br />
work to that yard. We employ Angolans and<br />
train them and have seen local industries<br />
in the region grow as the yard requires<br />
more and more local goods and services.<br />
Recently, the yard has managed to obtain a<br />
significant contract for work on an offshore<br />
project. Consequently, even more Angolans<br />
will be hired and trained.<br />
This illustrates how we have implemented<br />
local content policy and how this is beneficial<br />
both for us and the host country.”<br />
Reduction of emissions<br />
According to Mace, a tough sustainability<br />
challenge remains the “further reduction of<br />
greenhouse gas emissions from offshore<br />
facilities.” <strong>SBM</strong> <strong>Offshore</strong> tries to design<br />
and develop new technologies to create<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 7
8 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
greener systems which it can then propose<br />
to its clients. Mace commented that in the<br />
oil and gas producing sector “an increasing<br />
number of our clients are becoming aware<br />
of the impact their operations have on the<br />
environment and are ready to consider the<br />
introduction of systems that<br />
are designed to reduce emissions wherever<br />
possible.”<br />
In addition to developing cleaner systems,<br />
<strong>SBM</strong> <strong>Offshore</strong>’s R&D Department is also<br />
working on the issue of energy shortage,<br />
and is looking for solutions in the offshore<br />
environment through generating energy<br />
from waves and ocean thermal conversion.<br />
Milestone<br />
In <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong> reached a milestone<br />
when it was included in the Dow Jones<br />
<strong>Sustainability</strong> Index (DJSI). Mace states<br />
that “by achieving this, we have shown that<br />
we have a strong commitment to conduct<br />
business in a sustainable and transparent<br />
manner and this has been recognized by<br />
the DJSI. This proves that the reporting system<br />
we have developed is up to standard.<br />
Being part of this index is special to us also<br />
because only a few companies in our sector<br />
have been included.”<br />
Code of Conduct<br />
To conclude, Mace points out that <strong>SBM</strong><br />
<strong>Offshore</strong> has a Code of Conduct which lays<br />
out in detail the Company’s responsibilities<br />
to its stakeholders and to society and the<br />
environment. Mace notes that “all of our<br />
employees receive training on how we conduct<br />
business and how employees should<br />
behave. The Code of Conduct is a strong<br />
pillar that supports <strong>SBM</strong> <strong>Offshore</strong>’s sustainability<br />
strategy.”<br />
Yvonne van der Heijden (1955)<br />
has been working as a<br />
journalist since 1979.<br />
She writes on economics and takes<br />
special interest in social, development,<br />
and sustainability issues. She<br />
began her career as a journalist at<br />
the parliamentary bureau of daily<br />
newspapers in The Hague. In the<br />
nineties, she was based for almost<br />
a decade in Beijing, China. There she<br />
worked as a foreign correspondent<br />
for the Dutch business newspaper-<br />
Het Financieele Dagblad as well as<br />
other publications. Since 1999 she<br />
has been a freelance writer based<br />
in the Netherlands concerned with<br />
topics such as Corporate Social<br />
Responsibility, engineering industry,<br />
pensions, social security, and China.<br />
Van der Heijden, a Nieman Fellow<br />
at Harvard University in 1986, has<br />
published two books on China. The<br />
first about doing business in China<br />
(March 2007) and the second on the<br />
400 year history of Sino-Dutch trade<br />
relations (July 2008).
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 9<br />
<strong>SBM</strong> <strong>Offshore</strong> employee on the YME<br />
MOPUstor
1<br />
2<br />
The Company,<br />
Principles<br />
and Practices<br />
18 Introduction<br />
19 Company Profile<br />
21 Corporate Principles and Practices<br />
26 Snapshot <strong>2010</strong><br />
27 Vision, Mission and Code of Conduct<br />
28 Corporate <strong>Sustainability</strong> Strategy and <strong>Report</strong>ing transparency<br />
31 Corporate Management Systems and Compliance table<br />
34 People Map of <strong>SBM</strong> <strong>Offshore</strong><br />
Health, Safety,<br />
Security and<br />
Environment (HSSE)<br />
40 <strong>SBM</strong> <strong>Offshore</strong>'s 12 Life-Saving Rules and<br />
Message of Corporate Head of HSSE<br />
44 Introduction<br />
45 Health management<br />
45 Safety management<br />
49 Security management<br />
49 Environmental management<br />
3 Human<br />
Resources<br />
58 People Reviews at <strong>SBM</strong> <strong>Offshore</strong> and Message<br />
of Corporate HR Director<br />
62 Introduction<br />
64 Corporate activities<br />
65 Global workforce<br />
67 Employment and remuneration<br />
70 Performance and Career development<br />
10 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
4 Sustainable<br />
Initiatives<br />
76 Host country <strong>Sustainability</strong>,<br />
Local Content Introduction<br />
by Francis Blanchelande,<br />
COO of <strong>SBM</strong> <strong>Offshore</strong><br />
78 Sustainable Initiatives Introduction<br />
80 Local workforce<br />
82 Local investments<br />
84 Local content<br />
86 Supply chain<br />
90 Renewable energy introduction<br />
91 Renewable Marine Energy<br />
92 <strong>Offshore</strong> Wind Energy<br />
5 Performance<br />
Indicators<br />
98 <strong>Sustainability</strong> <strong>Report</strong>ing Scope<br />
101 Performance Indicators<br />
111 PwC Assurance <strong>Report</strong><br />
112 GRI Index Level C+<br />
113 Notes<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 11
Semi-Submersible<br />
Drilling Rig<br />
Tension Leg<br />
Platform<br />
FPSO<br />
12 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Semi-submersible<br />
production platform<br />
MOPUstor
Our<br />
Product<br />
Line<br />
<strong>SBM</strong> <strong>Offshore</strong> designs and provides<br />
offshore energy systems on a lease<br />
or sale basis to our clients worldwide<br />
based on in-house engineering<br />
and project management expertise.<br />
CALM Buoy<br />
Terminal<br />
Heavy Lift Crane<br />
Vessel<br />
Turret Mooring<br />
System<br />
Wind Turbine<br />
Installation Vessel<br />
Jack-up<br />
Drilling Rig<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 13
The Company, Principles and Practices<br />
14 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Crew members onboard the FPSO<br />
Espirito Santo
The Company, Principles and Practices<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 15
The Company, Principles and Practices<br />
The Company,<br />
Principles and<br />
Practices<br />
18 Introduction<br />
19 Company Profile<br />
21 Corporate Principles and Practices<br />
26 Snapshot <strong>2010</strong><br />
27 Vision, Mission and Code of Conduct<br />
28 Corporate <strong>Sustainability</strong> Strategy and <strong>Report</strong>ing transparency<br />
31 Corporate Management Systems and Compliance table<br />
34 People Map of <strong>SBM</strong> <strong>Offshore</strong><br />
16 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
1
Mission, Vision and<br />
Code of Conduct<br />
Page<br />
27<br />
Corporate <strong>Sustainability</strong><br />
Strategy and <strong>Report</strong>ing<br />
transparency<br />
Page<br />
28<br />
Company Profile<br />
Page<br />
19<br />
Corporate<br />
Principles and<br />
Practices<br />
Page<br />
21<br />
Corporate<br />
Management Systems<br />
and Compliance table<br />
Page<br />
31<br />
The Company, Principles and Practices<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 17
The Company, Principles and Practices<br />
Introduction<br />
The <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> presents an overview of<br />
the Company’s strategy and developments concerning<br />
Business <strong>Sustainability</strong>, Health initiatives, Safety<br />
and Security measures, Human Resources plan and<br />
Environmental protection implementation for the year<br />
<strong>2010</strong> as well as key performance measure.<br />
In this year’s report a chapter on the Company’s<br />
sustainability strategy has been added to explain<br />
the <strong>Sustainability</strong> Business Objectives replacing the<br />
previous two-page commitments and performance<br />
overview.<br />
The reporting scope for the key performance indicators<br />
has been expanded with new indicators for Human<br />
Resources and has been adapted to meet the reporting<br />
scope of the Company’s current fleet of leased vessels.<br />
A selection of sustainable initiatives has been included<br />
in this report, providing more details on specific<br />
subjects which are presented as articles or case<br />
studies. Consequently, some more recent initiatives,<br />
which are still very early in their development, such as<br />
building an orphanage in Angola, CO2 sequestration<br />
technology and local content in Equatorial Guinea has<br />
not been reported on specifically.<br />
Interviews have been held with key <strong>SBM</strong> <strong>Offshore</strong><br />
managers to highlight specific initiatives in their<br />
professional field and also to provide an internal<br />
personal view on these subjects.<br />
And finally, Yvonne van der Heijden, a Dutch journalist<br />
with 30 years of experience in the field of <strong>Sustainability</strong><br />
in the Netherlands and China, conducted an interview<br />
with Tony Mace (CEO of the Company) on the<br />
Company’s sustainability strategy and presents her<br />
view as an introduction to this <strong>Sustainability</strong> report.<br />
The Company is proud to present this report in this new<br />
style and hopes you find it interesting, helpful and enjoy<br />
reading it.<br />
18 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
Company Profile<br />
Introduction<br />
<strong>SBM</strong> <strong>Offshore</strong> N.V. (<strong>SBM</strong> <strong>Offshore</strong>, ‘the Company’)<br />
designs and provides offshore energy systems on a<br />
lease or sale basis to our clients worldwide based<br />
on in-house engineering and project management<br />
expertise. The Company’s clients are mainly offshore<br />
oil and gas producing companies, both private and<br />
government owned. The Company has established its<br />
position as a specialised service provider in the middle<br />
to upper segment of the floating production industry<br />
where it is one of the market leaders. The Company<br />
operates globally under the name <strong>SBM</strong> <strong>Offshore</strong> with<br />
seven operating units. Each operating unit is among<br />
one of the leaders in its respective niche market.<br />
The Company currently employs over 5,700 people<br />
worldwide.<br />
Product line<br />
The Company’s activities include the engineering,<br />
supply and offshore installation of facilities for the<br />
production, storage and export of crude oil, gas and<br />
Liquefied Natural Gas (LNG). These comprise Floating<br />
Production Storage and Offloading systems (FPSOs),<br />
Floating Storage and Offloading systems (FSOs),<br />
Tension Leg Platforms (TLPs), monohull and semisubmersible<br />
Floating Production Units (FPUs), as well<br />
as self elevating Mobile <strong>Offshore</strong> Production Units<br />
(MOPUs).<br />
Over 30 years ago, the Company was the first to offer<br />
clients an integrated oil and gas service by providing<br />
turnkey supply of floating production vessels, as well as<br />
leasing options where the Company operates the facility.<br />
This concept is now considered as a mainstream<br />
production means by the oil industry, particularly in<br />
deep and remote waters, and the lease and operate<br />
business has become a major component of the<br />
Company’s activities.<br />
Included in the product line are all the systems, mostly<br />
based on the Single Point Mooring principle, used to<br />
The Company, Principles and Practices<br />
moor crude oil and gas carriers in open seas for the<br />
purpose of loading or offloading cargoes. In 2009 <strong>SBM</strong><br />
<strong>Offshore</strong> celebrated the 50th anniversary of the first<br />
CALM buoy, which was designed and delivered to<br />
Shell in 1959. Derived from the same technology are<br />
complex mooring systems, which anchor the floating<br />
production facilities in oil and gas fields and are the<br />
core products of the Company. There are various types<br />
of mooring systems such as fixed heading or weathervaning,<br />
permanent or disconnectable.<br />
In addition to these activities, the Company provides<br />
design and engineering services, and for certain opportunities<br />
enters into turnkey supply contracts, for crane<br />
vessels, pipelay barges and drilling units of all types,<br />
such as monohulls, jack-ups and semi-submersibles.<br />
In support of all the above, another steady activity<br />
which represents a substantial element in the<br />
Company’s business is the provision of specialised<br />
services such as maintenance, spare parts, repairs<br />
and offshore installation through the Company owned<br />
installation vessels. This forms an essential complement<br />
to the sales of facilities, offering clients a<br />
comprehensive and integrated service.<br />
The Company has added the LNG FPSO to its product<br />
line to respond to the expected future demand for offshore<br />
production of LNG from stranded gas fields and<br />
is also developing renewable energy systems for the<br />
marine environment.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 19
The Company, Principles and Practices<br />
Organisation<br />
<strong>SBM</strong> <strong>Offshore</strong> currently operates from four main project<br />
execution centres with engineering and project management<br />
resources located in Schiedam (Netherlands),<br />
Monaco (Monaco), Houston (USA) and Kuala Lumpur<br />
(Malaysia). The Company has a corporate structure<br />
consisting of seven operating units, supported by<br />
corporate functions, which all report to the Board of<br />
Management. The organisation chart below shows the<br />
individual units, their location and their financial reporting<br />
segment.<br />
In addition to these main centres, the Company is<br />
present in several countries for regional marketing and<br />
sales, local management of offshore operations and<br />
construction activities.<br />
In respect of the Company’s activities, including both<br />
the supply of facilities on a sale basis and the lease<br />
and operate activities, there is a Group Management<br />
System defining the Company’s procedures. The<br />
Company’s Corporate Engineering Standards ensure a<br />
common design approach in the four centres and facilitate<br />
the optimal use of the skills and global resources<br />
available for the execution of large and complex<br />
projects.<br />
The Company sells or leases offshore facilities<br />
Company Organisation Chart<br />
Lease &<br />
Operate<br />
20 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Corporate Functions<br />
Schiedam, Marly, Monaco<br />
<strong>SBM</strong> <strong>Offshore</strong> N.V.<br />
Netherlands<br />
Turnkey<br />
Systems<br />
generally by outsourcing all hardware components and<br />
construction services. Therefore, it does not own any<br />
manufacturing plant, construction yard or shipyard with<br />
the exception of a partially owned construction yard in<br />
Angola, which will be developed into an FPSO integration<br />
facility. One of the Company’s strengths is that it<br />
possesses all the engineering, project management<br />
and offshore installation competencies in-house to<br />
execute large complex systems, without having to rely<br />
on external resources, except for the liquefaction technology<br />
related to LNG FPSO topsides.<br />
Future focus<br />
19<br />
Units<br />
Under lease contracts<br />
The Company’s business direction is characterised by<br />
market-oriented technology innovation. The Company<br />
is a trendsetter in the development of new, cost effective,<br />
technologically fit-for-purpose solutions which<br />
optimally respond to clients’ changing needs. Today,<br />
the Company’s focus is on providing solutions for ultradeep<br />
water production, arctic environment floating<br />
production and Floating LNG (FLNG) developments.<br />
The Company is also engaged in development work<br />
for renewable energy systems in the marine environment.<br />
In order to protect and expand its leading market<br />
position, the Company devotes significant attention<br />
to research, development, and the protection of<br />
Intellectual Property.<br />
Turnkey<br />
Services
10<br />
10 main clients Lease & Operate<br />
Mostly major IOCs & NOCs<br />
Corporate Principles<br />
and Practices<br />
Corporate Governance<br />
<strong>SBM</strong> <strong>Offshore</strong> N.V. is a limited liability company<br />
(“Naamloze Vennootschap”) incorporated under<br />
the laws of The Netherlands with its statutory seat<br />
in Rotterdam. The Company has a two tier board, a<br />
Supervisory Board and a Management Board. Each<br />
Board has its specific role and task regulated by the<br />
Corporate Governance Code, laws, the articles of<br />
association and the Supervisory and Management<br />
Board rules.<br />
The Company will submit major changes in the corporate<br />
governance structure of the Company and in<br />
the compliance of the Company with the Corporate<br />
Governance Code (CGC) to the General Meeting of<br />
Shareholders under a separate agenda item.<br />
Duties of the Board of<br />
Management<br />
The Company is managed by the Management Board,<br />
under the supervision of the Supervisory Board.<br />
Each year the Management Board presents to the<br />
Supervisory Board, the operational and financial objectives<br />
of the Company, the strategy designed to achieve<br />
the objectives and the parameters applicable in relation<br />
to the strategy. The Operating Plan 2011 which<br />
includes the budget has been discussed and approved<br />
in the Supervisory Board Meeting of 10 December <strong>2010</strong><br />
and a special session was dedicated to the Company’s<br />
strategy on the same day.<br />
Supervisory Board<br />
1st<br />
CALM buoy<br />
delivered in 1959<br />
As per 1 January <strong>2010</strong>, the Supervisory Board consisted<br />
of five members. At the Annual General Meeting<br />
(AGM) of 14 April <strong>2010</strong>, Mr. L.J.A.M. Ligthart stepped<br />
down as the vice-chairman of the Supervisory Board<br />
and chairman of the Audit Committee and Mr. F.J.G.M.<br />
The Company, Principles and Practices<br />
Cremers was appointed to the Supervisory Board and<br />
was elected as chairman of the Audit Committee. At<br />
an Extraordinary General Meeting of Shareholders held<br />
on 6 July <strong>2010</strong> Mr. F.R. Gugen was appointed to the<br />
Supervisory Board and was elected chairman of the<br />
Appointment and Remuneration Committee, dealing<br />
with remuneration matters. At the AGM the Supervisory<br />
Board also announced its intention to appoint a seventh<br />
member of the Supervisory Board taking into<br />
account the best practice of ensuring diversity in the<br />
composition of the Supervisory Board. A recruitment<br />
process for this seventh member of the Supervisory<br />
Board is ongoing.<br />
Until the AGM of 14 April <strong>2010</strong>, the Supervisory Board<br />
had three sub-committees: the Audit Committee,<br />
the Remuneration Committee and the Selection and<br />
Appointment Committee. The Supervisory Board<br />
announced at the AGM of 14 April <strong>2010</strong> that it had<br />
resolved to merge the Selection and Appointment<br />
and the Remuneration Committees into one single<br />
Appointment and Remuneration Committee. In addition,<br />
the Supervisory Board resolved to create a new<br />
Technical and Commercial Committee to enable the<br />
Supervisory Board to have a better understanding of<br />
the Company’s exposure to technical risks and to facilitate<br />
its supervisory duties of technical and commercial<br />
matters.<br />
Duties of the Supervisory Board<br />
The Supervisory Board supervises the management of<br />
the Company and its businesses by the Management<br />
Board, the effectiveness and the integrity of the<br />
internal control and risk management systems and<br />
procedures implemented by the Management Board<br />
and the general conduct of affairs of <strong>SBM</strong> <strong>Offshore</strong><br />
and its businesses. The Supervisory Board assists the<br />
Management Board with advice in accordance with the<br />
best practices of the Code and the Supervisory Board<br />
rules. In the performance of its duties the Supervisory<br />
Board is guided by the interests of the stakeholders of<br />
the Company, and the enterprises connected therewith.<br />
In addition, certain (material) decisions of the Managing<br />
Board, as stipulated in the law or articles of association<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 21
The Company, Principles and Practices<br />
or the Rules of the Supervisory Board, need prior<br />
approval of the Supervisory Board.<br />
Dutch Corporate Governance Code<br />
The Company is obliged to comply (or explain any noncompliance)<br />
with the Dutch Corporate Governance<br />
Code. A report on compliance with the Code can be<br />
found in the Corporate Governance section of the<br />
Annual <strong>Report</strong> <strong>2010</strong> which can be downloaded from<br />
the Company website http://www.sbmoffshore.com<br />
For more detailed information on Corporate<br />
Governance information, please refer to the Company’s<br />
<strong>2010</strong> Annual <strong>Report</strong>.<br />
Code of Conduct<br />
The Company has a Code of Conduct which was<br />
updated in January <strong>2010</strong> and is posted on the<br />
Company’s website. Each year the Supervisory Board,<br />
the Board of Management and a wide range of line<br />
managers and corporate staff are required to sign<br />
backward and forward looking compliance certificates.<br />
The Company also has a procedure allowing employees<br />
to report alleged irregularities with respect to the<br />
Code without jeopardising their employment position.<br />
The Board of Management decided to create a free<br />
phone or web-based reporting facility which employees<br />
will be able to use –anonymously if they wish- in<br />
their own language. The facility will be operated by an<br />
external provider, People Intouch, and is expected to<br />
be launched during the course of 2011 once all formalities<br />
required in the different jurisdictions where the<br />
Company operates, including data protection laws,<br />
have been satisfied. The Company has developed a<br />
number of anti-corruption initiatives including:<br />
• Guidelines for use of Agents and Commercial<br />
Relations with Public Officials;<br />
• Use of standards contracts and anti-corruption<br />
clauses in the Company's contracts;<br />
• Creating a Partner and External Relations<br />
Management (PERM) Team which performs due<br />
diligence on any new Agents, Consultants, Partners,<br />
Freight Forwarders and Custom Brokers contracts<br />
or relationships;<br />
22 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Code of<br />
Conduct<br />
Updated<br />
in <strong>2010</strong><br />
• Conducting routine internal audit checks to monitor<br />
Code of Conduct compliance.<br />
Shareholders<br />
With reference to the articles of association, all<br />
Shareholders are entitled to attend the General<br />
Meetings (GM), to address the GM and to vote. At the<br />
GM each Ordinary Share with a nominal value of Euro<br />
0.25 each shall confer the right to cast one (1) vote.<br />
Each protective preference share with a nominal value<br />
of Euro 1.00 each shall confer the right to cast four<br />
votes, when issued. Subject to the approval of the<br />
amendment of the Articles of Association which will be<br />
submitted to shareholders’ approval at the AGM of 5<br />
May 2011, the nominal value of ordinary and protective<br />
preference shares shall be the same and each ordinary<br />
share or protective preference share (when issued) shall<br />
carry the same voting right. Unless otherwise required<br />
by the law and articles of association all resolutions<br />
shall be adopted by an absolute majority of votes.<br />
The Company maintains active communications with<br />
its shareholders on several different occasions, events<br />
or meetings in order to keep them informed on the<br />
general and specifically financial aspects of the business.<br />
The information is communicated in writing in the<br />
Annual <strong>Report</strong>, in the minutes of meeting of the AGM,<br />
in press releases and in presentations for financial analysts<br />
and is distributed electronically on the website,<br />
via email and in hardcopy format. The Company also<br />
addresses shareholders verbally during the AGM, at<br />
investor meetings, analyst presentations (which are<br />
webcasted), and conference calls.<br />
The Annual <strong>Report</strong> contains several sections in which<br />
the Company presents its financial results and other<br />
information on its activities, developments and strategy.<br />
The report is audited by an external accounting firm.<br />
The Annual <strong>Report</strong> is printed in hardcopy for distribution<br />
and can also be downloaded electronically from<br />
the Company’s website.<br />
At the AGM the shareholders in attendance vote on<br />
granting discharge to the Board of Management for<br />
the conduct of the Company’s businesses and to the<br />
Supervisory Board for its supervisory duties during the<br />
year under review.
The Company, Principles and Practices<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 23<br />
Semi-Submersible Drilling Rig ‘Delba<br />
III’ in Abu Dhabi
The Company, Principles and Practices<br />
For more details on Shareholder Information, please<br />
refer to the Company’s <strong>2010</strong> Annual <strong>Report</strong>.<br />
Investor Relations<br />
The Company has an active investor relations program<br />
which consists of providing information to the stakeholders<br />
by press releases followed by direct dialogue<br />
with the investments community via teleconference<br />
calls for the quarterly trading updates and an analyst<br />
presentation for full and half year results. Both the<br />
conference calls and the analyst presentation are webcasted.<br />
Meetings are also held with individual investors<br />
at conferences, at the investor’s premises or on<br />
Company premises. Telephone calls with investors and<br />
analysts are held on a regular basis.<br />
In September <strong>2010</strong>, the Company organized two teachin<br />
sessions for financial analysts on lease accounting<br />
principles in Amsterdam and in London with the<br />
Company’s CFO, Mr. Mark Miles. 19 sell-side analysts<br />
attended the presentations on accounting principles of<br />
lease contracts. Detailed explanation of the accounting<br />
treatment of leases was deemed necessary as the<br />
impact of finance lease accounting in <strong>SBM</strong> <strong>Offshore</strong>’s<br />
financial statements is increasing. The teach-in presentation<br />
has been posted on the Company’s website.<br />
A total of 25 road shows and conferences were<br />
attended by the Company in the course of <strong>2010</strong>.<br />
Stakeholder Engagement<br />
The Company encourages and maintains an open and<br />
respectful engagement with all our stakeholders. This<br />
takes place at annual shareholders meetings; with our<br />
Company employee delegates, our clients and Non<br />
Governmental Organisations (NGO).<br />
Main stakeholder groups identified in this report are<br />
our employees, clients and business partners, capital<br />
providers, shareholders, suppliers and NGOs, local<br />
authorities and local host communities in the countries<br />
where the Company has a presence.<br />
24 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Dow Jones <strong>Sustainability</strong><br />
Europe Index<br />
In September <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong> was included in<br />
the Dow Jones <strong>Sustainability</strong> Index (DJSI) Europe.<br />
The Company has participated for the first time in<br />
<strong>2010</strong>, successfully becoming one of the four current<br />
members of the DJSI Europe Oil Equipment & Services<br />
sector. Integration in DJSI is a demonstration of the<br />
Company’s commitment to conduct business in a<br />
sustainable and responsible manner.<br />
Carbon Disclosure Project<br />
The Company participated in the Carbon Disclosure<br />
Project (CDP) for the Netherlands in 2009 and <strong>2010</strong> and<br />
intends to participate again in 2011. Carbon Disclosure<br />
Leadership Index assesses the quality and depth of<br />
a company’s response to the annual CDP questionnaire<br />
for its internal management of data related to<br />
GreenHouse Gases (GHG) emissions and understanding<br />
of the issues that climate change presents to the<br />
Company's business.<br />
For <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong> has reached a CDP carbon<br />
disclosure score of 64, improving its 2009 level by<br />
18,5%. This midrange score (between 50 and 70)<br />
underlines the ability of the Company to measure its<br />
carbon footprint across global operations and its strong<br />
commitment to the importance of transparency. In<br />
<strong>2010</strong>, a new scoring method has been introduced in the<br />
Netherlands by CDP to measure carbon performance<br />
and the Company’s score is in band C.
Transparantie Benchmark<br />
The ”Transparantie Benchmark” is an initiative of the<br />
Dutch Ministry of Economic Affairs, launched in 2004 to<br />
improve transparency of corporate social responsibility<br />
reporting of Dutch companies.<br />
<strong>SBM</strong> <strong>Offshore</strong> is involved since the beginning in this<br />
initiative as a member of the 500 largest Dutch organizations<br />
and has improved its score. The Company<br />
scores well above its sector average.<br />
<strong>SBM</strong> <strong>Offshore</strong>'s Transparantie Benchmark Score<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
<strong>SBM</strong> <strong>Offshore</strong> Score Sector average Sector maximum<br />
2005 2006 2007 2008<br />
2009<br />
In <strong>2010</strong>, the Transparantie Benchmark scoring system<br />
has changed, but <strong>SBM</strong> <strong>Offshore</strong> succeeded in keeping<br />
almost the same level, 96.4 out of 200 in <strong>2010</strong> compared<br />
to 48 out of 100 in 2009.<br />
The Company, Principles and Practices<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 25
The Company, Principles and Practices<br />
Snapshot <strong>2010</strong><br />
<strong>2010</strong> 2009 Movement % Comment<br />
FINANCIAL RESULTS<br />
Net profit (US$) 276.0 230.0 46.0 20.0% Turnkey Systems results up;<br />
MOPUstor & tankers impairment<br />
Per share (US$) 1.44 1.47 (0.03) (2.0%) Higher minority interest and average number<br />
of shares<br />
Turnover (US$) 3,055.8 2,956.5 99.3 3.4% Turnkey Systems revenues increased<br />
EBIT (US$) 362.4 293.4 69.0 23.5% Turnkey Systems results up;<br />
MOPUstor & tankers impairment<br />
EBITDA (US$) 688.4 613.3 75.1 12.2% Much higher Turnkey Systems contribution<br />
Net debt (US$) 1,711.1 1,464.0 247.1 16.9% Lease fleet investments<br />
Capital expenditure (US$) 519.0 655.9 (136.9) (20.9%) Excludes investments in finance leases<br />
New orders (US$) 4,531.9 3,739.9 792.0 21.2% Includes one large FPSO (finance lease)<br />
Backlog (US$)<br />
Share price 31/12 (€)<br />
11,501.5 10,032.3<br />
16.765 13.775<br />
1,469.2<br />
2.99<br />
14.6%<br />
21.7%<br />
Record Level<br />
_<br />
AEX-index 354.6 335.3 19.3 5.7% _<br />
Market capitalisation (€) 2,827.7 2,265.4 562.3 24.8% Share price rose and new shares issued<br />
Market capitalisation (US$)<br />
HSS<br />
3,783.5 3,248.9 534.6 16.5% US$ strengthened against €<br />
Fatalities 0 0 0 In line with target<br />
LTIFR <strong>Offshore</strong> Production 0.10 0.03 0.1 233%<br />
TRI <strong>Offshore</strong> Production 26 17 9.0 52.9% More robust reporting process<br />
TRIFR <strong>Offshore</strong> Production 0.87 0.59 0.3 47.5% Target of TRIFR < 0.20<br />
LTIFR Onshore Operations 0.06 0.0 0.1<br />
TRI Onshore Operations 6 1 5.0 500% More robust reporting process<br />
TRIFR Onshore Operations<br />
ENVIRONMENT<br />
0.18 0.03 0.2 500% In line with target of TRIFR < 0.20<br />
CO2 Emissions from <strong>Offshore</strong><br />
Production in million of tonnes 1)<br />
GHG Emissions from <strong>Offshore</strong><br />
Production in million of tonnes CO2 equivalent 1)<br />
Total hydrocarbon Production in<br />
million barrels of oil equivalent<br />
26 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
2.076 1.824 0.3 13.8% First full year production for Espirito Santo,<br />
more planned Shutdowns in 2009<br />
2.139 1.881 0.3 13.7%<br />
147.8 142.5 5.3 3.7% First full year production for Espirito Santo<br />
HUMAN RESOURCES<br />
Total Employees 5,758 5,389 369 6.8% Increase in permanent employees<br />
Total <strong>Offshore</strong> Employees 1,829 1,488 341 22.9% In line with changes in the fleet composition<br />
Total Onshore Employees 3,929 3,901 28 0.7% Increase mostly in permanent employees<br />
Contract / Permanent ratio 28.6% 35.8% (0.1) (20.1%) Target is 30%<br />
<strong>Offshore</strong> Production Training hours<br />
per eligible employee<br />
Onshore Operations Training hours<br />
per eligbile employee (including<br />
PAENAL)<br />
1) CO 2 Emissions from <strong>Offshore</strong> Production have been restated for 2009<br />
41.7 23.26 18.5 79.4% Training hours for Capixaba's crew<br />
(relocation)<br />
28.3 26.17 2.1 8.1%
Vision, Mission, Code of Conduct<br />
Vision<br />
The Company’s Vision for the long<br />
term is:<br />
“<strong>SBM</strong> <strong>Offshore</strong> will be the<br />
acknowledged leading company<br />
in the development of solutions for<br />
offshore energy production and the<br />
preferred supplier of these systems<br />
on a lease or sale basis”.<br />
Mission<br />
The Corporate Mission reads:<br />
“To provide safe, reliable and innovative<br />
offshore solutions for the<br />
energy industry”.<br />
The mission statement has<br />
changed from one focusing solely<br />
on the Oil & Gas sector into the<br />
broader statement of ‘energy<br />
industry’ to also include technologies<br />
for energy generation from<br />
Renewable forms of energy.<br />
Code of Conduct<br />
The expression of this mission<br />
statement in a few major objectives<br />
with respect to the key<br />
stakeholders reads as follows:<br />
Towards Clients:<br />
• to provide superior products<br />
and services through innovative,<br />
fit-for-purpose and competitive<br />
solutions for the offshore energy<br />
industry;<br />
• to design, construct, install,<br />
maintain and operate such<br />
facilities in a safe and environmentally<br />
sound manner;<br />
• to provide satisfaction to our<br />
clients with reliable products<br />
and services so as to create<br />
long term relationships.<br />
Towards Employees:<br />
• to generate an attitude of enthusiasm<br />
and pride throughout the<br />
Company.<br />
Towards Suppliers:<br />
• to support fair competition and<br />
strive for long-term stability in<br />
the relationships;<br />
• to jointly improve social and<br />
environmental performance.<br />
The Company, Principles and Practices<br />
Towards Society /<br />
Communities:<br />
• to support and promote human<br />
rights and contribute to social<br />
welfare in the communities<br />
where we operate;<br />
• to support and promote business<br />
practices free of bribery<br />
and corruption.<br />
Towards the Environment:<br />
• to minimise the negative impact<br />
and risks of our activities on the<br />
environment and co-operate<br />
with business partners to<br />
improve our performance.<br />
Towards Shareholders /<br />
Capital providers:<br />
• to constantly improve our<br />
know-how and efficiency, with<br />
the objective to generate returns<br />
well above cost of capital;<br />
• to maintain a high degree of<br />
transparency and reliability by<br />
providing accurate financial and<br />
non-financial information;<br />
• to achieve the highest standards<br />
of corporate governance;<br />
• to provide EPS growth ahead<br />
of the expected EPS growth of<br />
the relevant Oil & Gas Industry’s<br />
indices.<br />
The Company’s motto is:<br />
“Technology Creating Value”.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 27
The Company, Principles and Practices<br />
Minimise<br />
Carbon foot<br />
print<br />
Corporate<br />
<strong>Sustainability</strong><br />
Strategy and<br />
<strong>Report</strong>ing<br />
Transparency<br />
This chapter of the <strong>Sustainability</strong> <strong>Report</strong> provides<br />
more detail on the Company’s <strong>Sustainability</strong> Business<br />
Objectives and transparency in reporting.<br />
The Company’s <strong>Sustainability</strong> Business Objectives are<br />
part of the new Corporate Strategy Plan for the time<br />
frame 2011-2015. Following its presentation to the<br />
Supervisory Board, this plan has recently been adopted<br />
by the Company.<br />
A summary of the Strategy Plan 2011-2015 can be<br />
found in the Company’s Annual report <strong>2010</strong>.<br />
Transparency of reporting is considered an important<br />
part of the development of the Company’s<br />
<strong>Sustainability</strong> strategy and the Company’s approach<br />
towards reporting is highlighted in this chapter.<br />
<strong>Sustainability</strong> Business<br />
Objectives<br />
The Company aims to carry out its activities in such a<br />
way that will promote sustainable long term business,<br />
develop close interaction with the people, communities<br />
and local business in the countries in which it operates<br />
and safeguard the environment. Furthermore the<br />
Company will endeavour to utilise latest technologies<br />
to reduce GreenHouse Gases (GHG) emission where<br />
appropriate and aims to develop renewable energy<br />
solutions for the offshore and marine environment.<br />
The Company will focus on areas of its operations<br />
where it can have a sustainable effect within the supply<br />
chain. This includes the following objectives which are<br />
included in the Strategic Plan:<br />
28 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Maintain high<br />
standards for<br />
HSSE and HR<br />
• Minimise the Company’s carbon foot print;<br />
• Maintain high standards for Health, Safety, Security<br />
and Human Resources;<br />
• Serve communities through local content;<br />
• Develop and promote renewable energy and<br />
environmental friendly technology.<br />
An analysis has been carried out to identify objectives<br />
and areas in which the Company can have an impact<br />
on sustainable business development and the focus<br />
will be on those areas for initiatives and reporting.<br />
Details on the objectives are presented below.<br />
Environment<br />
The Company’s objectives are to minimise the negative<br />
impact and risks of our activities on the environment<br />
and cooperate with business partners to improve our<br />
performance. Specific objectives are to reduce the<br />
Company’s carbon foot print, per unit of hydrocarbon<br />
produced in offshore operations and in absolute terms<br />
for onshore activities.<br />
The most substantial part of the Company’s carbon<br />
foot print results from GHG emission during operations<br />
of the lease fleet. The Company strives to continuously<br />
improve the production performance on the facilities<br />
to reduce emissions within the existing design limits of<br />
the systems.<br />
The onshore activities of the Company consist primarily<br />
of work in an office environment where the<br />
reduction of the carbon foot print can be achieved by<br />
actively promoting initiatives to achieve neutral emission<br />
offices.<br />
Health Safety and Security<br />
(HSS)<br />
The Company will continue to maintain high standards<br />
for HSS as described in the Code of Conduct. This<br />
is achieved by implementing HSS initiatives that are<br />
developed to promote awareness on health, safety and<br />
security issues both offshore as onshore. Please refer<br />
to section 2 for more detailed information
Human Resources (HR)<br />
The Company will continue to maintain high standards<br />
for HR as described in the Code of Conduct.<br />
In addition to ensuring the highest standards of<br />
employment for the Company’s employees, continuous<br />
training and personnel development programmes<br />
are also carried out. Please refer to section 3 for more<br />
detailed information.<br />
Business <strong>Sustainability</strong><br />
Serve local<br />
communities<br />
Host Country <strong>Sustainability</strong><br />
The Company has always operated in countries by<br />
engaging the local workforce in its operations. This<br />
requires investments in infrastructure (offices, training<br />
centres), local training and personnel development programmes.<br />
The Company will continue to support and<br />
promote these nationalisation plans.<br />
In recent years, the Governments of many of the countries<br />
in which the Company operates, have become<br />
more demanding specifying higher local content<br />
requirements for the construction of the Company’s<br />
products. The Company aims to achieve high local<br />
content by subcontracting work in the host country<br />
where possible or investing in the host country to<br />
develop local fabrication facilities as it has done in<br />
Angola.<br />
Supply Chain<br />
The main policy towards suppliers is to support fair<br />
competition, strive for long term stability in the relationships<br />
and to jointly improve social and environmental<br />
performance as described in the Company’s Code of<br />
Conduct.<br />
Develop and promote sustainable<br />
technology<br />
The Company’s clients generally specify the requirements<br />
for a complete oil and gas field development,<br />
including the production facility. This leaves relatively<br />
little opportunity for the Company to influence the<br />
design and supply of production facilities to further<br />
reduce operations-induced GHG emissions.<br />
The Company, Principles and Practices<br />
Develop and<br />
promote<br />
sustainable<br />
technology<br />
Nevertheless, within these boundaries, the Company<br />
promotes the use of emission-friendly equipment<br />
and design during the development of the design of<br />
the facility where this can be done in a cost efficient<br />
manner.<br />
To reduce the GHG emissions on oil and gas producing<br />
facilities, the Company strives to implement emissionsreducing<br />
technology at the lowest reasonable costs.<br />
Renewable Energy<br />
The Company is pursuing several initiatives to leverage<br />
its in-house expertise to develop new technology for<br />
energy generation from renewable sources. Details of<br />
these developments can be found in the Sustainable<br />
Energy initiatives’ section of this report.<br />
<strong>Report</strong>ing Transparency<br />
The <strong>Sustainability</strong> <strong>Report</strong> is issued on a yearly basis<br />
concurrently with the Annual <strong>Report</strong>.<br />
The <strong>Sustainability</strong> <strong>Report</strong> will include key indicators<br />
which are calculated based on input from existing<br />
reporting systems within the Company. The indicators<br />
are then compiled and consolidated in an automated,<br />
web-based reporting system. Narratives on the implications<br />
of these results and the Sustainable initiatives<br />
throughout the Company are also detailed in the report.<br />
Currently the Company reports at GRI level C+,<br />
according to GRI guidelines.<br />
External Assurance<br />
An external auditor verifies the <strong>Sustainability</strong> data<br />
and provides an external limited assurance. The<br />
<strong>Sustainability</strong> Assurance process consists of an interim<br />
verification and the year end assurance procedure.<br />
Local verification procedures are part of the work.<br />
Strategic analysis<br />
The Dow Jones <strong>Sustainability</strong> Index (DJSI) World<br />
Universe identifies 40 potential candidates in oil<br />
and equipment services, but only six are included.<br />
In Europe, DJSI STOXX includes 19 potential candidates,<br />
but only four are included, of which <strong>SBM</strong><br />
<strong>Offshore</strong> is one. None of the four are direct competitors<br />
of the Company.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 29
The Company, Principles and Practices<br />
Disclosure<br />
External reporting consists in participating with the<br />
following initiatives:<br />
• Dow Jones <strong>Sustainability</strong> Index (DJSI);<br />
• Carbon Disclosure Project (CDP);<br />
• Transparantie Benchmark (Initiative of the Dutch<br />
Ministry of Economic Affairs).<br />
Stakeholder dialogue is an area in which the Company<br />
facilitates improved dialogue when the stakeholder and<br />
the Company agree this forum will add value to achieve<br />
the Company’s sustainability objectives.<br />
30 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
External reporting<br />
DJSI, CDP,<br />
Transparantie<br />
Benchmark<br />
FPSO Xikomba<br />
offshore Angola
Corporate<br />
Management<br />
Systems &<br />
Compliance table<br />
The Company’s Group Management System (GMS)<br />
is built on the following internationally recognised<br />
standards:<br />
• Quality Management System Standard ISO,<br />
9001:2008;<br />
• Environment Management System Standard, ISO<br />
14001:2004;<br />
• Occupational Health and Safety Management<br />
System Standard, OHSAS 18001;<br />
• <strong>SBM</strong> <strong>Offshore</strong> Social Accountability Manual (compatible<br />
with SA8000 Standard);<br />
• MARPOL Regulations 2002;<br />
• ISM/ISPS Codes (International Safety Management/<br />
International Ship and Port Facility Security).<br />
Quality Management<br />
The GMS defines the Company’s management system<br />
and procedures and are applied consistently in all<br />
the project execution centres. All centres have been<br />
audited by the American Bureau of Shipping (ABS) in<br />
2009 and are compliant with ISO 9001:2008. It is the<br />
intention of the Company to also attain compliance<br />
with ISO 9001 for the operating unit <strong>SBM</strong>-Production<br />
Contractors (<strong>SBM</strong>-PC), which manages the fleet<br />
operations.<br />
Environment<br />
Group Management<br />
System in line with<br />
Standards<br />
ISO 9001 :2008<br />
ISO 14001 :2004<br />
OHSAS 18001<br />
ISO 14001 accreditation is voluntarily applied by the<br />
Company. Implementation started in Brazil in 2009 and<br />
continues to expand across the fleet. The most recent<br />
addition to the fleet in Brazil, FPSO Espirito Santo,<br />
commenced oil production in 2009 and the Company<br />
has obtained accreditation for this unit to ISO 14001<br />
in <strong>2010</strong>. This standard is also being implemented in<br />
Angola, where accreditation on all units is ongoing and<br />
The Company, Principles and Practices<br />
completion is expected in 2011 (audits forecasted<br />
in March 2011).<br />
Health and Safety<br />
The Company’s offshore fleet management is compliant<br />
with the International Safety Management<br />
(ISM) standard and the International Ship and Port<br />
Facility Security (ISPS) Code, which is a mandatory<br />
requirement.<br />
The Company has the objective to attain compliance of<br />
its operations with the Occupational Health and Safety<br />
Standard (OHSAS) 18001, on a voluntary basis, for all<br />
shore bases and operating units to verify Health and<br />
Safety practises. Accreditation was obtained in the<br />
shorebase in Brazil in 2009 and will be implemented in<br />
all other shorebase and operating units during 2011.<br />
Audits for all FPSOs in operation in Brazil were carried<br />
out successfully in <strong>2010</strong> by ABS Quality Evaluations<br />
against OHSAS 18001.<br />
Employment Standards<br />
The Company seeks to give all its employees the best<br />
employment standards as per the Code of Conduct<br />
and the Company’s Social Accountability Manual. The<br />
Company operates with standards that in most cases<br />
exceed international human rights and international<br />
labour guidelines.<br />
The Company does not tolerate child or forced labour<br />
and does not support or work with companies that sustain<br />
forced or compulsory labour. This is in compliance<br />
with the UN Universal Declaration of Human Rights, the<br />
ILO Conventions, and the OECD Guidelines for multinational<br />
enterprises and is addressed in the Company’s<br />
Code of Conduct.<br />
Social Accountability<br />
The Company is in the process of achieving compliance<br />
for its global shore bases in accordance with<br />
the Social Accountability Manual, based on SA8000<br />
standards. Implementation of the Social Accountability<br />
Manual standard was achieved in Brazil in 2009.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 31
The Company, Principles and Practices<br />
For Equatorial Guinea and Malaysia, the Company’s<br />
goal to be compliant in <strong>2010</strong> has not been obtained,<br />
due to delays in the implementation as well as auditors<br />
availability issues. The Company has the objective to<br />
attain certification for all shore bases in 2011.<br />
In 2006, when the Company implemented the SA8000,<br />
Social Accountability International (SAI) directed<br />
the SA8000 Advisory Board that verification of the<br />
standard would not be allowed in Myanmar, until the<br />
International Labour Organisation (ILO) lifted its sanctions.<br />
Therefore, the decision was made to continue the<br />
implementation using an in-house Social Accountability<br />
Manual, based on the precedent set by the SA8000<br />
Framework. This requires the regular and transparent<br />
auditing in Myanmar of the Company’s suppliers and<br />
sub suppliers.<br />
32 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Group Management<br />
System in line with<br />
Standards<br />
SA8000<br />
MARPOL<br />
ISM/ISPS<br />
The social accountability certificate for Myanmar was<br />
issued in February <strong>2010</strong> by Bureau Veritas, following its<br />
audits.<br />
The status of the implementation and certification of<br />
management systems is presented in the Management<br />
System Compliance table.<br />
Topsides of the FPSO Okha
Management System<br />
Compliance Table<br />
31 December <strong>2010</strong><br />
The Company, Principles and Practices<br />
ISM ISO<br />
9001<br />
EXECUTION CENTRES<br />
GustoMSC – Schiedam, The Netherlands n/a<br />
<strong>SBM</strong> Atlantia – Houston – USA n/a<br />
<strong>SBM</strong> Malaysia – Kuala Lumpur, Malaysia n/a<br />
Single Buoy Moorings – Monaco<br />
<strong>SBM</strong> Production Contractors (Fleet) – Monaco<br />
n/a<br />
SHOREBASES<br />
Angola<br />
Brazil<br />
Equatorial Guinea<br />
Malaysia<br />
Myanmar<br />
Nigeria<br />
OFFSHORE PRODUCTION FLEET<br />
Angola<br />
FPSO Kuito<br />
FPSO Xikomba*<br />
FPSO Sanha<br />
FPSO Mondo<br />
FPSO Saxi Batuque<br />
Brazil<br />
FPSO Espadarte<br />
FPSO Brasil<br />
FPSO Marlim Sul<br />
FPSO Capixaba<br />
FPSO Espirito Santo<br />
Myanmar<br />
FSO Yetagun<br />
* Unit expected to be relocated after reconversion<br />
Compliant according to external audits<br />
(with date if achieved in <strong>2010</strong>)<br />
Target for 2011<br />
No initiatives planned<br />
ISM OHSAS<br />
18001<br />
ISM ISPS ISO<br />
14001<br />
2011 2011<br />
2011 2011<br />
2011 2011<br />
2011 <strong>2010</strong><br />
2011<br />
2011<br />
2011<br />
2011<br />
2011<br />
2011<br />
2011<br />
<strong>2010</strong> <strong>2010</strong><br />
2011<br />
Social<br />
Accountability<br />
OHSAS<br />
18001<br />
2011<br />
<strong>2010</strong><br />
<strong>2010</strong><br />
<strong>2010</strong><br />
2011<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 33
The Company, Principles and Practices<br />
5,758<br />
employees<br />
worldwide<br />
USA<br />
34 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Brazil<br />
55<br />
different<br />
nationalities<br />
People Map of <strong>SBM</strong> <strong>Offshore</strong><br />
The Netherlands<br />
Switzerland<br />
Monaco<br />
West Africa<br />
Angola<br />
UAE<br />
Asia<br />
Malaysia<br />
Singapore
The Company, Principles and Practises<br />
Detail of the Riser Turret Mooring of<br />
the FPSO Okha showing the flexible<br />
production hoses
Health, Safety, Security and Environment<br />
Crew on the deck of an FPSO
Health, Safety, Security and Environment
Health, Safety, Security and Environment<br />
Health, Safety,<br />
2<br />
Security and<br />
Environment<br />
(HSSE)<br />
40 <strong>SBM</strong> <strong>Offshore</strong>'s 12 Life-Saving Rules and Message<br />
of Corporate Head of HSSE<br />
44 Introduction<br />
45 Health management<br />
45 Safety management<br />
49 Security management<br />
49 Environmental management<br />
38 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
Environmental<br />
Management<br />
Page<br />
49<br />
Safety<br />
Page<br />
45<br />
Health<br />
Page<br />
45<br />
Security<br />
Page<br />
49<br />
<strong>SBM</strong> <strong>Offshore</strong>'s<br />
12 Life-Saving Rules<br />
Page<br />
40
Health, Safety, Security and Environment<br />
<strong>SBM</strong> <strong>Offshore</strong>’s<br />
12 Life-Saving Rules<br />
<strong>SBM</strong> <strong>Offshore</strong><br />
employees in<br />
Monaco during the<br />
12 Life-Saving Rules<br />
Workshop<br />
40 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
A case Study and<br />
message of Corporate<br />
Head of HSSE<br />
<strong>SBM</strong> <strong>Offshore</strong>’s management delivered a<br />
strong message to personnel in <strong>2010</strong>. In<br />
a fully-supported and endorsed directive,<br />
the Company is now implementing a campaign<br />
where all <strong>SBM</strong> <strong>Offshore</strong> employees<br />
are verbally briefed on the 12 Life-Saving<br />
Rules that aim to further protect the most<br />
valuable asset of the Company – the men<br />
and women responsible for the success of<br />
the Group.<br />
<strong>SBM</strong> <strong>Offshore</strong> continually strives to<br />
achieve the target of Zero Accidents in<br />
its operations both onshore and offshore.<br />
During the FPSO Espirito Santo project,<br />
<strong>SBM</strong> <strong>Offshore</strong> applied the Life-Saving<br />
Rules used by Royal Dutch Shell and<br />
was impressed with the results obtained.<br />
The robust application of the rules fully<br />
supports the Company’s existing Zero<br />
Accident initiative.<br />
This led to the <strong>SBM</strong> <strong>Offshore</strong> management<br />
decision to also implement these rules in<br />
conjunction with other industry best practice,<br />
which resulted in the creation of <strong>SBM</strong><br />
<strong>Offshore</strong>’s 12 Life-Saving Rules.<br />
The <strong>SBM</strong> <strong>Offshore</strong>’s 12 Life-Saving Rules<br />
are subsequently being included in the<br />
Health, Safety, Security and Environment<br />
operations of the Company in the Group<br />
offices, the construction yards, and<br />
offshore.<br />
The initiative targets work activities where<br />
failure to comply with the rules has the<br />
highest potential for serious injury or death.<br />
Compliance with the <strong>SBM</strong> <strong>Offshore</strong>’s 12<br />
Life-Saving Rules is mandatory for everyone<br />
in the Group while on business or<br />
on site, but the Company encourages all<br />
employees to apply these relevant principles<br />
in their home life as well.<br />
Training workshops have been held for staff<br />
in the Group Execution Centres and off-<br />
The company encourages<br />
all employees to apply these<br />
principles in their home life<br />
shore in the fleet, including the Company's<br />
vessel, the Dynamic Installer. There is a call<br />
to intervention, rendering personnel responsible<br />
for their actions, but also accountable<br />
to one another.<br />
By the end of the second quarter of 2011,<br />
<strong>SBM</strong> <strong>Offshore</strong> expects to have trained all<br />
onshore and offshore staff worldwide. The<br />
key responsibility of the training team is<br />
proactively protecting and educating the<br />
staff, as well as ensuring compliance. At the<br />
heart of the matter is safety and protecting<br />
assets, but here, we mean people.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 41
Health, Safety, Security and Environment<br />
Stuart Holtby,<br />
Corporate Head<br />
of HSSE<br />
42 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Stuart Holtby’s Message<br />
In any professional environment there are<br />
hazards and risks which can have dire<br />
consequences on the working population<br />
and secondary effects on close family that<br />
can last a life time. Our goal is to enhance<br />
and improve safety within the Group, and<br />
the development of the <strong>SBM</strong> <strong>Offshore</strong>’s 12<br />
Life-Saving Rules is based upon management<br />
and worker input and elements from<br />
<strong>SBM</strong> <strong>Offshore</strong>’s associates and clients<br />
worldwide.<br />
The Rules are best practice in the industry.<br />
They are not new, but what the Company<br />
is doing emphasizes their importance in<br />
keeping personnel on <strong>SBM</strong> <strong>Offshore</strong> business<br />
safe from harm or injury. By abiding by<br />
these simple and sensible procedures, <strong>SBM</strong><br />
<strong>Offshore</strong> will maintain the standing it has in<br />
the industry for being a Company with personnel<br />
who work safely each and every day.<br />
The result is a continuous, excellent safety<br />
record.<br />
The <strong>SBM</strong> <strong>Offshore</strong>’s 12 Life-Saving Rules<br />
will continue to underpin the ongoing<br />
enhancement and development of the<br />
Company Group Management System.<br />
They are now a permanent and very essential<br />
HSSE positive driver, and they will<br />
assist in achieving the ultimate goal of the<br />
Company: the accident free workplace.<br />
<strong>SBM</strong> <strong>Offshore</strong>’s<br />
12 Life-Saving<br />
Rules<br />
Work with a valid Work Permit<br />
when required<br />
Conduct Atmospheric tests<br />
when required<br />
Verify isolation before work<br />
begins and use the specified<br />
life-protecting equipment<br />
Obtain authorisation before<br />
entering a confined space<br />
Obtain authorisation before<br />
overriding or disabling safetycritical<br />
equipment<br />
Protect yourself against a fall<br />
when working at height<br />
Do not walk under a<br />
suspended load<br />
Do not smoke outside<br />
designated smoking areas<br />
No alcohol or drugs while<br />
working or driving<br />
While driving, do not use your<br />
phone and do not exceed<br />
speed limits<br />
Wear your seat belt<br />
Follow the Travel<br />
Management Plan
Health, Safety, Security and Environment<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 43<br />
Standard Safety equipment for climbing<br />
to heights
Health, Safety, Security and Environment<br />
HSSE Introduction<br />
HSSE (Health Safety, Security and Environment) plans<br />
when effectively implemented in a work place, should<br />
satisfy the key objective of providing a safe working<br />
environment. These plans are complemented by comprehensive<br />
safe systems of work and are managed and<br />
supervised by competent personnel.<br />
Within <strong>SBM</strong> <strong>Offshore</strong> these key HSSE objectives are in<br />
place. They are constantly monitored for effectiveness<br />
and enhanced where necessary reflecting the developing<br />
technology of the Company.<br />
44 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
HSSE plans cover the full spectrum of the Company's<br />
activities from the onshore offices to the construction<br />
yards and on to the fleet of floating production facilities<br />
world wide.<br />
Of prime importance to the Company is the management<br />
of health, safety, security and the environment.<br />
To ensure that this commitment is constantly<br />
reinforced, HSSE initiatives such as TASK (Total<br />
Application of Safety Knowledge), and STOP (Safety<br />
Training Observation Program) have been implemented<br />
and fully underpinned by the <strong>SBM</strong> <strong>Offshore</strong>’s 12 Life-<br />
Saving Rules.<br />
Yard workers in<br />
Singapore preparing for<br />
vessel inspection on the<br />
Okha FPSO
TASK<br />
Total Application<br />
of Safety Knowledge<br />
Health Management<br />
General<br />
The health of the Company’s workforce is of prime<br />
importance and is given significant attention through<br />
various initiatives. The Company is proactive in its commitment<br />
to improve the standard of the implemented<br />
health procedures and to mitigate all health risks.<br />
<strong>Offshore</strong> Production<br />
All Company offshore employees must attend regular<br />
medical examinations which are dependent upon their<br />
age. Health and Well-being programs are in place on<br />
the marine units. All marine units are equipped with<br />
gymnasium equipment and employees are encouraged<br />
to use these facilities.<br />
All Company employees working in areas where<br />
malaria is present are advised of the appropriate<br />
malaria prevention measures, and are provided with<br />
prophylaxis medication. Vaccination recommendations<br />
when working in different locations worldwide are available<br />
to all employees.<br />
Onshore Operations<br />
STOP<br />
Safety Training<br />
Observation Program<br />
In regard to the health and well-being of the Company’s<br />
workforce in addition to the existing health promotion<br />
programmes, which have continued, a number of new<br />
initiatives have been introduced.<br />
Examples that demonstrate this commitment to provide<br />
high levels of health support include the following:<br />
Stress Management<br />
Appointment in Monaco of a workplace psychologist to<br />
assist employees suffering stress-related problems.<br />
Heat Stress<br />
In the summer of <strong>2010</strong> the Company supported the<br />
Management in the United Arab Emirates construction<br />
yards to decrease the working time of employees to<br />
reduce the effects of heat stress.<br />
Health, Safety, Security and Environment<br />
Cool rooms were erected to allow shade for the workforce<br />
including the provision of cool water to assist in<br />
combating the effects of heat.<br />
Safety Management<br />
General<br />
The Company continues to support and invest in a<br />
number of developments to enhance the safety culture<br />
both onshore and offshore, with the aim to improve<br />
the Health, Safety, Security performance, and enhance<br />
Environmental protection.<br />
The Company HSSE Charter defines the foundation for<br />
promoting a safe place of work, these are:<br />
• competency at all levels;<br />
• effective communications;<br />
• commitment from management;<br />
• commitment from the work force;<br />
• a proactive approach to the work taking place.<br />
The Company has built in <strong>2010</strong> on the success of<br />
current safety initiatives with improvements and<br />
developments of the following programmes which are<br />
explained in more detail in this section:<br />
• <strong>SBM</strong> <strong>Offshore</strong>’s 12 Life-Saving Rules;<br />
• Permit-to-Work (Carros);<br />
• Total Application of Safety Knowledge (TASK);<br />
• Safety Training Observation Program (STOP).<br />
In <strong>2010</strong> a number of Group HSE seminars were held<br />
in Monaco to exchange good practices and issues<br />
relevant to the Health and Safety of the Company’s<br />
employees.<br />
In the Monaco-based execution centre other developments<br />
included a new Safety Manual, Office handbook,<br />
waste management and also a video relating to safety.<br />
ISO 14001 certification for<br />
Dynamic Installer<br />
The Company achieved ISO14001 certification for<br />
the Company’s owned installation vessel ‘Dynamic<br />
Installer’ on the 15th December <strong>2010</strong>, with the<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 45
Health, Safety, Security and Environment<br />
management office achieving ISO 14001 certification<br />
on the 30th December <strong>2010</strong>.<br />
<strong>Offshore</strong> Production<br />
<strong>Offshore</strong> Production recorded an increase in the Total<br />
Recordable Incident Frequency Rate (TRIFR) of 0.87<br />
in <strong>2010</strong> compared to 0.59 in 2009 and a Lost Time<br />
Incident Frequency Rate (LTIFR) of 0.10 in <strong>2010</strong> compared<br />
to 0.03 in 2009.<br />
The <strong>Offshore</strong> fleet operations recorded more incidents<br />
than last year. This increase is due to improved reporting<br />
as well as a relatively high level of incidents on the<br />
FPSO P-57 during the initial production start–up period,<br />
due to the learning curve effect. The Company expects<br />
this statistic to improve in the future.<br />
<strong>Offshore</strong> Production<br />
LTIFR<br />
TRIFR<br />
1.0<br />
0.9<br />
0.8<br />
0.7<br />
0.6<br />
0.5<br />
0.4<br />
0.3<br />
0.2<br />
0.1<br />
0.0<br />
0.03<br />
0.59<br />
46 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
0.10<br />
2009 <strong>2010</strong><br />
0.87<br />
The calculation methods for LTIFR and TRIFR are<br />
explained in the notes on page 113.<br />
A good indicator of safety performance is the elapsed<br />
operating time without an LTI. In <strong>2010</strong> certificates were<br />
awarded to the fleet for significant LTI free periods, one<br />
vessel, the Yetagun in Myanmar reaching 10 years LTI<br />
free during <strong>2010</strong>.<br />
In pursuit of continual improvement, <strong>SBM</strong>-PC has<br />
attained compliance recognition by ABS, on a voluntary<br />
basis in Brazil for Occupational Health and Safety<br />
Assessment Series (OHSAS) 18001. The successful<br />
implementation in the Brazilian Shore Base and on<br />
board the FPSOs managed from this location will be<br />
followed by a program to complete compliance to this<br />
standard in Angola, and selected areas in the Rest of<br />
the World Fleet during 2011.<br />
Compliance to the mandatory International Safety<br />
Management (ISM) standard and the International Ship<br />
and Port Facility Security (ISPS) Code continues to be<br />
the cornerstone for effective fleet management.<br />
Being prepared for any offshore emergency continues<br />
to be a priority for the Company. In addition to the<br />
extensive documented procedures required to meet<br />
ISM certification, the Company’s marine units undertake<br />
regular emergency exercises at four levels:<br />
(i) marine unit level;<br />
(ii) marine unit including shore base;<br />
(iii) marine unit including shore base and Monaco<br />
Emergency Control Centre;<br />
(iv) exercises initiated by other authorities,<br />
including clients.<br />
The HSSE support for fleet operations was consolidated<br />
in <strong>2010</strong> where local HSSE positions were filled<br />
by an HSSE Manager and HSSE Engineers in the three<br />
main operating locations, Angola, Brazil and the Rest<br />
of World.<br />
Onshore Operations<br />
Safety remains a priority across all four project execution<br />
centres and shore bases world wide. The following<br />
new Initiatives have been taken to further ensure a safe<br />
and healthy working environment, see below:<br />
Permit-to-Work (Carros)<br />
Safety is a high priority in the Company’s Test<br />
Laboratory based in Carros (France) where key activities<br />
take place such as (1) prototype validation carried<br />
out on seals and (2) operating pressure testing for<br />
Swivels.
Continual improvements to the Group Management<br />
System (GMS) have now included the development of<br />
a Permit-to-Work system to cover activities which are<br />
considered high risk or non-routine.<br />
Development of the Permit-to-Work system is now<br />
complete in Carros and the Company has introduced<br />
this into the Laboratory during the latter part of <strong>2010</strong>.<br />
To assist the Company in introducing this system, a<br />
new training programme has been developed and was<br />
implemented in December <strong>2010</strong>. This training involved<br />
class based theory sessions covering the role and<br />
function of the permit-to-work system and the main<br />
principles.<br />
A practical session in the Laboratory took place to<br />
allow the workforce to become familiar in the use and<br />
application of the PTW system.<br />
Safety Training Observation<br />
Program (STOP)<br />
During <strong>2010</strong>, the Company enhanced safety training by<br />
implementing STOP in the following construction yards:<br />
GPC in Abu Dhabi and Keppel in Singapore.<br />
The <strong>SBM</strong>-PC fleet continue to apply STOP within the<br />
offshore fleet operations.<br />
It has been introduced to over 200 personal on-site<br />
including contractors and sub-contractors in order to<br />
support <strong>SBM</strong> <strong>Offshore</strong>’s commitment to reduce incidents<br />
and injuries.<br />
STOP stands for the DuPont Safety Training<br />
Observation Program. The goal is to train managers,<br />
supervisors, team leaders and the work force to eliminate<br />
incidents and injuries by addressing the safe and<br />
unsafe behaviors of people in the workplace. The key<br />
to doing this is to modify behavior by observing people<br />
as they work and talking with them to encourage safe<br />
work practices and eliminate at-risk behaviors.<br />
A person using the STOP system will complete a STOP<br />
Observation Card following the observation of an activity<br />
that is taking place, these observations may be<br />
negative, i.e. activities that need some improvement, or<br />
Health, Safety, Security and Environment<br />
positive, where the observations illustrate good compliance<br />
with a procedure, safe working etc. The findings<br />
of the cards are discussed with the persons who have<br />
been observed. A data base of STOP findings is created<br />
and then analysed for any negative trends, or<br />
common negative occurrences, so that the appropriate<br />
remedial corrective actions can be put in place to correct<br />
the situation.<br />
A review of the program has been carried out during<br />
<strong>2010</strong> with possible improvements suggested by the<br />
workforce being developed for use in the coming year.<br />
The improvements will include up-dating the observation<br />
cards to be more user friendly and improvements<br />
in the delivery of the training, based on course<br />
feedback.<br />
Total Application of Safety<br />
Knowledge (TASK)<br />
Another Company safety initiative (TASK) continues to<br />
demonstrate the commitment towards improvements in<br />
safety at all locations.<br />
The TASK safety initiative is applied on a project in the<br />
Conversion Yard and through to start up of production<br />
operations offshore and then continues during the<br />
operating phase.<br />
Over the past year a number of TASK themes have<br />
been suggested by the workforce to run for a given<br />
period of time. These themes typically cover a number<br />
of safety subjects, i.e. working at height, Permit to<br />
Work, Risk Assessment methods, effective Tool Box<br />
Talk sessions etc.<br />
The TASK safety initiative is driven by a TASK Team led<br />
by a senior Company Supervisor (TASK team Leader),<br />
who will be assisted by persons competent in the particular<br />
phase of a FPSO’s evolution, i.e. conversion, sail<br />
away, installation, start up and operations<br />
The Company supports this initiative providing materials<br />
and advice in delivery of these themes.<br />
During the year a Training Specialist has been<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 47
Health, Safety, Security and Environment<br />
appointed by the Company to continue supporting<br />
these projects related safety initiatives, as well as other<br />
developments in competence based training.<br />
Safety records for the construction yards are provided<br />
to the Company by the yards as part of the reporting<br />
requirements for construction activities.<br />
The Company believes the recognition of good safety<br />
performance is an essential part of the continuation of<br />
an effective Management System. There were no fatalities<br />
resulting from a work-related incident or illness on<br />
Company projects at any sub-contractor fabrication<br />
yards in <strong>2010</strong>. In <strong>2010</strong>, 15 certificates were issued by<br />
the Company in recognition of significant periods of<br />
time worked in the construction yards without an LTI.<br />
The Company awards certificates based upon millions<br />
of LTI free man hours. Certificates were awarded<br />
to the yards ranging from one to eight million LTI free<br />
man hours, demonstrating the high safety performance<br />
achieved.<br />
Onshore Operations in the offices recorded a TRIFR of<br />
0.18 in <strong>2010</strong> compared to 0.03 in 2009 and 0.06 LTIFR<br />
in <strong>2010</strong> compared to 0.00 in 2009. This is mainly due<br />
to the more robust incident reporting system introduced<br />
during <strong>2010</strong> using the Single Incident <strong>Report</strong>ing<br />
System (SIRS) centralised data base and also including<br />
the office incidents.<br />
Onshore construction yards activities recorded a TRIFR<br />
of 0.32 in <strong>2010</strong> compared to 0.22 in 2009 and an<br />
LTIFR of 0.07 in <strong>2010</strong> compared to 0.04 in 2009. Total<br />
Recordable Incidents (TRI) has increased in <strong>2010</strong> compared<br />
to 2009.<br />
The increase can clearly be attributed to a more<br />
robust reporting process as mentioned above. A<br />
higher presence of the Company’s safety personnel at<br />
construction yards has resulted in an increase in the<br />
reporting incidents onshore. Even though this is initially<br />
a negative trend it does allow the Company to focus on<br />
the problem areas and improve results and reduce the<br />
amount of people being hurt.<br />
The calculation methods for LTIFR and TRIFR are<br />
explained in the notes on page 113.<br />
48 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
15<br />
safety Awards for Yards<br />
Onshore Operations<br />
LTIFR<br />
TRIFR<br />
0.20<br />
0.18<br />
0.16<br />
0.14<br />
0.12<br />
0.10<br />
0.08<br />
0.06<br />
0.04<br />
0.02<br />
0.00<br />
0.00<br />
Subcontractors<br />
LTIFR<br />
TRIFR<br />
0.35<br />
0.30<br />
0.25<br />
0.20<br />
0.15<br />
0.10<br />
0.05<br />
0.00<br />
0.04<br />
0.03<br />
0.06<br />
2009 <strong>2010</strong><br />
0.22<br />
1 to 8<br />
million LTI free<br />
man hours for yards<br />
0.07<br />
2009 <strong>2010</strong><br />
0.18<br />
0.32
Security<br />
Management<br />
General<br />
Security of the Company’s personnel in the operations<br />
and countries in which it operates remains a key subject<br />
and is given the full attention of management and<br />
supervisors alike.<br />
The Company’s Security Policy highlights the<br />
Company’s priority to assure the protection of its<br />
personnel wherever they may be in the world. The<br />
Company’s Corporate Head of HSSE, who reports to<br />
the CEO, is directly responsible for the effective execution<br />
of this Policy.<br />
World wide security issues for onshore and offshore<br />
locations are monitored by the Group Security Manager<br />
who is based in Lagos, Nigeria. He issues frequent<br />
reports covering security levels and standards around<br />
the world to the Company’s managers both onshore<br />
and offshore.<br />
<strong>Offshore</strong> Production<br />
Within the lease fleet, the ISPS (International Ship &<br />
Port Facility Security Code) is used as the basis of the<br />
system and procedures that will safe guard personnel<br />
onboard, and for the overall protection of the Company<br />
facilities. Security drills, exercises and audits have been<br />
carried out during <strong>2010</strong> to ensure that the security procedures<br />
in the event of a security incident offshore are<br />
well practiced, comprehensive and fit for purpose.<br />
For the operating fleet CSO – Company Security<br />
Officers- are designated covering the three main operating<br />
areas, Angola, Brazil and Rest of the World.<br />
Onshore Operations<br />
The Company operates in several countries which are<br />
classified as potential high risk with respect to personnel<br />
security. The Company’s Group Security Manager<br />
makes regular visits to the Monaco offices to ensure<br />
Health, Safety, Security and Environment<br />
that security briefings are provided where necessary,<br />
that the security files are updated, and to attend security<br />
risk assessment sessions where required. He will<br />
hold meetings with management on request where<br />
any security related questions have arisen. He has<br />
also visited <strong>SBM</strong> Atlantia during <strong>2010</strong> prior to carrying<br />
out a security audit in Mexico for a potential contract.<br />
Mid <strong>2010</strong>, the Group Security Manager also visited<br />
the Brazilian construction yards as part of an external<br />
security audit.<br />
Journey management in all of the locations in which<br />
the Company operates has continued to receive a high<br />
priority throughout <strong>2010</strong>.<br />
Discussions were held with risk consultancy companies<br />
during <strong>2010</strong> with the objective of agreeing a contract<br />
with <strong>SBM</strong> <strong>Offshore</strong> for Journey Management support.<br />
A contract has been signed with ISOS/Control Risks<br />
namely “Travel Security Services” subsequently.<br />
Such support covers the monitoring of Group personnel<br />
travel security and whereabouts when on Company<br />
business, evacuation co-ordination and the procedures<br />
that would come into force should a person have to be<br />
hospitalized locally, including medivac support.<br />
Environmental<br />
Management<br />
General<br />
The activities carried out by the Company on its own<br />
behalf and that of our clients continue to be conducted<br />
in the most environmentally sustainable manner to<br />
minimize any damage to the local ecosystems.<br />
<strong>Offshore</strong> Production<br />
Minimise<br />
any damage<br />
to the local<br />
ecosystems<br />
The Company is aware of the potential environmental<br />
impacts associated with the handling of hydrocarbons<br />
offshore and is fully committed to safe operations and<br />
the protection of the environment. Within the broad<br />
scope of environmental aspects related to its operations,<br />
special attention is paid to the avoidance of oil<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 49
Health, Safety, Security and Environment<br />
leakages, to the prevention of unnecessary flaring or<br />
emissions to water and air and to minimizing the use of<br />
energy and waste outputs.<br />
The Company Policies, Procedures and Codes<br />
of Practice tailored for each marine unit provides<br />
detailed requirements for the safe and effective<br />
control of work, i.e.:<br />
• to comply with local environmental laws;<br />
• to comply with MARPOL, the international marine<br />
environmental convention to minimise pollution of<br />
the seas;<br />
• to ensure high standard Environmental Management<br />
Systems (EMS), meet the requirements of ISO<br />
14001;<br />
• to control and reduce air and water pollution emissions<br />
and to minimise waste generation;<br />
• to comply with the Company procedures for the safe<br />
handling, storage, and disposal of all type of waste<br />
including hazardous waste;<br />
• to improve and increase environmental awareness<br />
through training and instruction.<br />
The EMS for the fleet of marine units complies with the<br />
international ISO 14001 requirements. EMS and stringent<br />
codes of practices are in place onboard each of the<br />
marine units. The Company is committed to identifying<br />
potential emission source points, implementing practical<br />
preventative measures and tracking emissions which<br />
have a direct impact on the environment.<br />
The Company has integrated new environmental<br />
reporting criteria within SIRS (the Company’s in house<br />
reporting application Single Incident <strong>Report</strong>ing System)<br />
in order to provide more accurate and detailed environmental<br />
reports on any released effluents. Full year data<br />
will be available in 2011.<br />
The Company complies with relevant international oil<br />
industry standards, which is illustrated by the plan to<br />
have the rest of the fleet covering Rest of the World<br />
and Angola with the ISO 14001 standard by the end of<br />
2011 following on from the certification obtained for the<br />
Brazilian fleet in 2008 and 2009.<br />
50 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
<strong>SBM</strong> <strong>Offshore</strong>’s target to be compliant with ISO 14001<br />
standard in <strong>2010</strong> for FPSOs Sanha, Mondo and Saxi<br />
Batuque was not achieved due to delays in the implementation<br />
as well as ABS availability issues. Audits<br />
are planned for March 2011.<br />
In 2011 the objective is to implement the ISO 14001<br />
Standard in the <strong>SBM</strong>-PC Shore Bases so as to obtain<br />
certification. <strong>SBM</strong>-PC Management System will be<br />
updated accordingly to meet onshore environmental<br />
requirements.<br />
The primary emission sources for the offshore fleet are<br />
the Greenhouse Gases (GHG) from combustion and<br />
flaring, which occur during operations. Flaring represents<br />
approximately 50% of these emissions. When<br />
producing oil and natural gas, carbon dioxide (CO2)<br />
and methane (CH4) are usually the most significant<br />
components of produced GHG. Emissions associated<br />
with the production of energy on the unit, such as<br />
steam or electricity required by the unit’s facility has<br />
been included in the Company’s emissions records.<br />
Main sources of the combustion GHG are emissions<br />
from gas usage for boilers and turbines and diesel<br />
usage for engines.<br />
Environmental Loss Statistics<br />
The Company measures all unintentional and intentional<br />
emissions to land, sea, and air on a regular<br />
basis. In <strong>2010</strong>, the <strong>Offshore</strong> Production fleet experienced<br />
20 recordable environmental events, of which<br />
15 were contained within the marine unit spaces,<br />
without any release to the sea, however there were<br />
5 minor releases to the sea.<br />
The volumes reported are far below the required<br />
reporting threshold specified in the International<br />
IPIECA / API Standard for Oil and Gas Industry<br />
Guidance on Voluntary <strong>Sustainability</strong> <strong>Report</strong>ing<br />
(IPIECA core indicator ENV-1: Hydrocarbon Spills<br />
to the Environment: Number and volume of hydrocarbon<br />
liquid spills greater than 1 barrel- 159<br />
litres- that reach the environment).
Top:<br />
<strong>SBM</strong> <strong>Offshore</strong> workers on the<br />
Yme MOPUstor<br />
Bottom:<br />
Muster station on the<br />
Yme MOPUstor<br />
Health, Safety, Security and Environment<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 51
Health, Safety, Security and Environment<br />
Emissions to Air<br />
The emissions to air as reported by the Company have<br />
increased by 14% due to first full year of production for<br />
the FPSO Espirito Santo and less planned shut-downs<br />
for Angolan FPSOs than occurred in 2009 for flare<br />
repairs.<br />
<strong>Offshore</strong> Production Emissions to Air<br />
52 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
2.07<br />
million tonnes of CO2 emissions<br />
<strong>2010</strong> 2009<br />
CO2 from other sources in metric tonnes<br />
BRAZIL<br />
Increase in CO2 emissions due to the first full year of production for FPSO<br />
11 Units 12 Units<br />
Change<br />
+/- %<br />
Espirito Santo *<br />
ASIA<br />
Emissions are for Yetagun only, which had in <strong>2010</strong><br />
857,694 752,314 14%<br />
less planned shutdowns than in 2009<br />
CASPIAN<br />
5,017 4,393 14%<br />
MOPU Turkmenistan contract finished 31st July 2009<br />
WEST AFRICA<br />
- 1,552<br />
Less planned shutdowns than in 2009 1,213,519 1,065,392 14%<br />
Total 2,076,230 1,823,651 14%<br />
* level reported in 2009 for Espirito Santo was overestimated and corrected
6<br />
Telepresence centres to<br />
decrease number of travels<br />
Onshore Operations<br />
The Company has implemented a series of integrated<br />
measures and initiatives aimed to reduce the environmental<br />
footprint of its Onshore Activities as described<br />
below.<br />
Construction Sites<br />
Increasing Environmental performance during fabrication<br />
at all constructions sites is ensured by a careful<br />
choice of construction yards holding Environmental<br />
Management System (EMS) certifications (ISO 14001).<br />
This is complemented by constant supervision and<br />
monitoring of the implementation of regulatory compliance<br />
requirements and contractual HSSE standards<br />
during the entire project execution phase.<br />
Internal Environmental Audits are carried out when<br />
necessary to support the HSSE Management on site.<br />
For example, in October <strong>2010</strong> an extensive environmental<br />
audit was carried out on a construction yard<br />
in Norway where the Company is currently finalizing a<br />
major project.<br />
Offices<br />
Waste segregation programs have been established<br />
in the offices across the Company’s project execution<br />
centres. Since December 2009 in the Monaco offices,<br />
in line with the local authority (Societe Monegasque<br />
d’Assainissement) and with the support of the Monaco<br />
Government initiative, the Company has implemented<br />
waste segregation programs.<br />
The Schiedam office has a waste management program,<br />
which separates waste into different streams,<br />
paper waste and cardboard waste, residual waste,<br />
small chemical waste. All IT residual waste is disposed<br />
of in a specialized manner.<br />
The Houston office provides an IT computer recycling<br />
program that is extended to employees private<br />
computers.<br />
The Kuala Lumpur office sets specific objectives for its<br />
office recycling and efficiency, including reduction targets<br />
for energy and paper usage for the upcoming years.<br />
Health, Safety, Security and Environment<br />
Energy efficiency measures and programs to enhance<br />
the employees’ environmental protection awareness,<br />
including a Company environmental comprehensive<br />
reporting system are being taken into the account for<br />
the future.<br />
Travel<br />
<strong>SBM</strong> <strong>Offshore</strong> continues to promote car sharing for<br />
the Monaco employees commuting to the office by<br />
supporting the existing car sharing scheme. The<br />
Company reimburses 50 % of the car parking fees<br />
to all <strong>SBM</strong> <strong>Offshore</strong> employees sharing their vehicles<br />
with other Monaco workers. This initiative contributes<br />
to reducing the global CO2 emissions due to work<br />
related travel by car.<br />
<strong>SBM</strong> <strong>Offshore</strong> has introduced a TelePresence network<br />
in the Company’s offices in 2009 to decrease amount<br />
of travel with the added benefit of reducing carbon<br />
emissions linked to its onshore activities. TelePresence<br />
centres are in Schiedam, Houston, Monaco and Kuala<br />
Lumpur.<br />
Success of this initiative has been impressive and so<br />
two new TelePresence centres have been opened in<br />
<strong>2010</strong> in the Company’s offices in Macae (Brazil) and<br />
Luanda (Angola). In 2011, three new centres will open<br />
in Monaco, Singapore and Rio de Janeiro.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 53
Human Resources<br />
54 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
<strong>SBM</strong> <strong>Offshore</strong> employees<br />
at the yard in Norway
Human Resources<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 55
Human Resources<br />
Human<br />
Resources<br />
58 People Reviews at <strong>SBM</strong> <strong>Offshore</strong> and Message of Corporate HR Director<br />
62 Introduction<br />
64 Corporate activities<br />
65 Global workforce<br />
67 Employment and remuneration<br />
70 Performance and Career development<br />
56 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
3
Employment and<br />
remuneration<br />
Page<br />
67<br />
Corporate activities<br />
Page<br />
64<br />
Performance and<br />
Career development<br />
Page<br />
70<br />
Global workforce<br />
Page<br />
65<br />
People Reviews at <strong>SBM</strong><br />
<strong>Offshore</strong> and Message of<br />
Corporate HR Director<br />
Page<br />
58<br />
Human Resources<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 57
Human Resources<br />
People Reviews<br />
Left and Right:<br />
<strong>SBM</strong> <strong>Offshore</strong><br />
employees on the<br />
Yme MOPUstor<br />
in Norway<br />
58 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
A case Study and<br />
message of Corporate<br />
Human Resources<br />
Director<br />
Future-focused, strategic career planning<br />
allows <strong>SBM</strong> <strong>Offshore</strong> to identify in-house<br />
talent who demonstrates the potential<br />
to take on greater leadership roles. The<br />
Company actively anticipates its own<br />
organisational needs to ensure continued<br />
growth and success.<br />
Human Resources<br />
In the first half of <strong>2010</strong>, seven People<br />
Reviews were conducted across the<br />
Company in Monaco, Houston, Kuala<br />
Lumpur and Marly (in Schiedam, similar<br />
sessions have been held for several<br />
years). During this first cycle, a total of 711<br />
employees were reviewed. The second<br />
cycle is on-going, and the People Reviews<br />
process will continue on an annual basis.<br />
This most recent HR initiative includes<br />
reviews at the top Executive level and in<br />
all of the Company’s offices worldwide,<br />
thereby laying the groundwork for the<br />
The goal is to identify<br />
personnel who have high<br />
potential for growth in the<br />
Company<br />
A new pivotal process called People<br />
Reviews was commenced in <strong>2010</strong> in the<br />
Company’s worldwide Talent Management<br />
system, which was introduced by the<br />
Company in 2009. These day-long meetings<br />
which bring together a group of <strong>SBM</strong><br />
Executives, Senior Line Managers and<br />
HR Managers encourage in-depth discussions<br />
on strengths, developmental needs<br />
and possible future career paths of <strong>SBM</strong><br />
<strong>Offshore</strong> employees worldwide.<br />
The goal of People Reviews is to identify<br />
personnel who have high potential<br />
for growth in the Company for today and<br />
tomorrow. Adapted training, internal and<br />
international mobility, as well as development<br />
mapping skills are proposed to the<br />
individuals reviewed.<br />
career development of <strong>SBM</strong> <strong>Offshore</strong><br />
employees to support the Company’s<br />
growth plans.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 59
Human Resources<br />
60 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Didier Beynet,<br />
Corporate Human<br />
Resources Director<br />
Didier Beynet’s Message<br />
Looking towards the future’ is a guiding<br />
principle of the Company’s Corporate<br />
Human Resources Department.<br />
Indeed, the Company has always paid<br />
close attention to its employees’ development<br />
through training programs for office<br />
staff, on-the-job training for offshore crew<br />
and technical education (in training schools)<br />
for construction yard personnel.<br />
Two years ago, <strong>SBM</strong> <strong>Offshore</strong> launched<br />
a corporate Talent Management and<br />
Succession Planning Project to face two<br />
organisational challenges: generational<br />
transitions in management and rapid<br />
growth of the Company.<br />
The following year, the People Reviews<br />
process was successfully applied to top<br />
management with the objective of targeting<br />
the next generation of managers. This initiative<br />
has been progressively implemented<br />
throughout the Company.<br />
In an organisation which depends on the<br />
innovation of its technology, the purposeful<br />
advancement of personnel necessitates a<br />
long-term HR perspective; this is the very<br />
cornerstone of the Company’s success.
Human Resources<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 61<br />
View looking down from inside the<br />
Yme MOPUstor flare stack
Human Resources<br />
Introduction<br />
Business sustainability includes constructive stewardship<br />
of all our resources, including our people, which<br />
are the Company’s greatest asset.<br />
This section provides a look into the Company’s specific<br />
HR practices and shows how the Company’s<br />
people evolve in their careers. The Company works<br />
hard to integrate social balance and equal opportunities<br />
and being an international organisation, the<br />
preservation of different cultures where the Company<br />
operates, is crucial. The Company also believes that<br />
social responsibility means investing in the well-being<br />
of the staff, maintaining a competitive compensation<br />
and benefits package and providing the tools necessary<br />
for success. This is accomplished with annual<br />
performance reviews, personalised training programs,<br />
and global talent management.<br />
The intention of Corporate Human Resources (HR),<br />
as described by <strong>SBM</strong> <strong>Offshore</strong>’s Group Management<br />
System, is “to develop and maintain an organisation<br />
in line with the Corporate Strategy and ensure that the<br />
Company’s Operating Units have the right people in the<br />
right position at the right time”. As such, the Company<br />
focuses on generating an attitude of enthusiasm and<br />
pride throughout the Company and on providing a most<br />
favourable environment for professional and personal<br />
development with high rewards.<br />
Employment is offered on competitive terms in a safe<br />
and healthy working environment with a personnel<br />
policy in which the Company makes the best possible<br />
use of each person’s skills in a mutually beneficial manner.<br />
The Company also provides appropriate training to<br />
62 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Human<br />
capital is the<br />
Company’s<br />
greatest asset<br />
all employees and encourages personal development.<br />
The Company equally pursues an employment policy<br />
following the principles of equal opportunity, thereby<br />
preventing any discrimination on the basis of sex, age,<br />
race, religion, political or trade union affiliations, nationality<br />
or disability.<br />
For reporting purposes, the global workforce is divided<br />
into two segments: Onshore Operations and <strong>Offshore</strong><br />
Production. The workforce is hired under permanent<br />
or fixed-term contracts and can be divided by segment,<br />
employment type, region, gender, or age. The<br />
Company also identifies White Collar and Blue Collar<br />
employees.
Equal<br />
opportunities<br />
<strong>SBM</strong> <strong>Offshore</strong>’s Code of Conduct<br />
Towards Employees<br />
Employees dedicate a considerable<br />
portion of their time, knowledge,<br />
and expertise to <strong>SBM</strong> <strong>Offshore</strong>.<br />
Accordingly, the Company has the<br />
following responsibilities:<br />
• pursuing a personnel policy in<br />
which the best possible use is<br />
made of each person’s skills<br />
and personal development is<br />
encouraged;<br />
• offering good and competitive<br />
terms of employment and safe<br />
and healthy working conditions;<br />
• pursuing an employment policy<br />
following the principles of equal<br />
opportunity, preventing any discrimination<br />
on the basis of sex,<br />
age, race, religion, political or<br />
trade union affiliations, nationality<br />
or disability;<br />
• minimizing risks for health and<br />
safety incidents by:<br />
– implementing internationally<br />
recognized industry standards<br />
such as OHSAS 18001;<br />
– providing appropriate training<br />
to all relevant personnel;<br />
– developing and using engineering<br />
and technology<br />
know-how to improve health<br />
and safety at the facilities we<br />
design, build or operate;<br />
– cooperating with clients,<br />
project partners and suppliers<br />
to improve health and safety<br />
performances;<br />
– measuring health and safety<br />
performance and communicating<br />
our progress on a<br />
regular basis.<br />
• preventing undesirable conduct<br />
such as intimidation, harassment<br />
and abuse of authority (further<br />
details of <strong>SBM</strong> <strong>Offshore</strong>’s<br />
Policy Against Harassment are<br />
available through the Human<br />
Resources department);<br />
• communicating in an honest and<br />
clear manner;<br />
• being open to suggestion, ideas<br />
and criticism;<br />
• avoiding conflicts of interest<br />
between private activities and<br />
the employee’s role in the<br />
Company’s business, particularly<br />
in their relations with clients,<br />
competitors and suppliers;<br />
• avoiding disclosure of inside<br />
information;<br />
• not asking anyone to break<br />
the law;<br />
• preventing, as far as possible,<br />
problems of conscience in the<br />
performance of their work and<br />
striving to find a proper solution<br />
to them where these still arise;<br />
• establishing the means for<br />
employees to report suspected<br />
irregularities;<br />
• applying anti-drug, anti-smoking<br />
and anti-alcohol abuse policies<br />
(further details of <strong>SBM</strong> <strong>Offshore</strong>’s<br />
policy against Drug and Alcohol<br />
Use at the Workplace and its<br />
No Smoking Policy are available<br />
through the Human Resources<br />
department);<br />
• striving for a good relationship<br />
with those who represent <strong>SBM</strong><br />
<strong>Offshore</strong> employees;<br />
Human Resources<br />
• providing a clear framework<br />
of operating procedures to<br />
promote efficiency and to<br />
prevent mistakes;<br />
• preserving employee privacy<br />
and confidentiality of employee<br />
records;<br />
• creating a climate in which<br />
employees are encouraged to<br />
adhere to this code;<br />
• adhering to applicable national<br />
and international human rights<br />
standards, including the United<br />
Nations Declaration of Human<br />
Rights and the OECD Guidelines<br />
for Multinational Enterprises;<br />
• adhering to the fundamental<br />
ILO conventions regarding<br />
child labour, forced labour,<br />
non-discrimination, freedom of<br />
association and collective<br />
bargaining, including among<br />
others:<br />
– preventing the employment of<br />
children under the minimum<br />
age of completing compulsory<br />
schooling and, in any<br />
case, the minimum age for<br />
employment shall not be less<br />
than 15 years old;<br />
– preventing the use of any<br />
form of forced labour;<br />
– respecting freedom of<br />
association and collective<br />
bargaining.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 63
Human Resources<br />
Corporate Activities<br />
Further to the Company reorganisation described in<br />
the 2009 Annual <strong>Report</strong>, the <strong>SBM</strong> <strong>Offshore</strong> Executive<br />
Management Committee has been created. This<br />
Executive Committee is composed of all Board of<br />
Management members, each Operating Unit President,<br />
as well as the Corporate HR Director and General<br />
Counsel.<br />
Under the aegis of the Corporate HR Director, the<br />
HR Managers of each Operating Unit meet regularly<br />
throughout the year to share their best practices, capitalise<br />
on experiences, consolidate HR policy alignment,<br />
and follow-up on Corporate HR projects.<br />
The Lease Fleet HR activities are organised separately<br />
under the <strong>SBM</strong>-PC Operating Unit and specifically<br />
provide the adequate crew, their logistics, as well as<br />
suitable training, for the offshore activities. All data concerning<br />
these activities are reported under Worldwide<br />
<strong>Offshore</strong> Fleet.<br />
64 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Focus on Talent Management<br />
& Succession Planning<br />
A series of programmes have been implemented with the<br />
Talent Management and Succession Planning process,<br />
which lay a solid foundation for the employees and the<br />
Company. In <strong>2010</strong>, an initiative called People Reviews<br />
was introduced (please see more detailed information in<br />
article page 58). In addition to the long-established annual<br />
Performance Appraisal review, these recent programmes<br />
have the purpose of supporting business growth and<br />
securing key roles and competencies in line with the <strong>SBM</strong><br />
<strong>Offshore</strong> Corporate Strategy.<br />
As a subsequent step to Talent Management, the<br />
Company has decided to implement a customised<br />
Leadership and Management Development programme.<br />
This programme intends to create and maintain a unique<br />
<strong>SBM</strong> <strong>Offshore</strong> leadership and management culture<br />
throughout the Company. The programme will be launched<br />
in 2011, starting at the highest Executive Level, with the<br />
intention of successively reaching all management levels.<br />
FPSO Topsides
4,114<br />
Permanent employees<br />
Global Workforce<br />
Information<br />
Headcount<br />
The total headcount is based on all Company employees<br />
registered on 31 December <strong>2010</strong> for Onshore<br />
Operations and <strong>Offshore</strong> Production. Headcount,<br />
therefore, equals 5,758 employees, an increase of<br />
nearly 7% compared to 2009.<br />
Total Employees over past 5 years with breakdown<br />
between contractors and permanent employees<br />
Total number of permanent employees<br />
Total number of contract employees<br />
7000<br />
6000<br />
5000<br />
4000<br />
3000<br />
2000<br />
1000<br />
0<br />
1366<br />
685<br />
2479 2458<br />
1493<br />
2909<br />
1534<br />
3617<br />
1929<br />
3460<br />
2005 2006 2007 2008 2009 <strong>2010</strong><br />
Total Employee Headcount by Location<br />
A Schiedam, Netherlands<br />
B Houston, USA<br />
C Kuala Lumpur, Malaysia<br />
D Monaco<br />
E Marly, Switzerland<br />
F Worldwide <strong>Offshore</strong> Fleet<br />
G Construction Sites<br />
H Shorebases<br />
Total: 5,758<br />
C<br />
381<br />
E<br />
24<br />
A<br />
621<br />
D<br />
1,170<br />
B<br />
612<br />
F<br />
1,618<br />
1644<br />
4114<br />
G<br />
1,121<br />
H<br />
211<br />
Human Resources<br />
The Company’s workforce is distributed geographically<br />
over the locations of each of the seven Operating<br />
Units, construction sites, shore bases and onboard the<br />
offshore fleet.<br />
The Company's Marketing, Sales, Treasury & Corporate<br />
Functions (MSTC Functions) are spread over the<br />
Execution Centres, with a total of 124 employees at the<br />
end of the year <strong>2010</strong>. In 2009, the Marketing, Sales,<br />
Treasury & Corporate functions were indicated under<br />
each location, which explains the differences that<br />
can be found between 2009 figures below and those<br />
reported in <strong>SBM</strong> <strong>Offshore</strong> 2009 CSR report.<br />
The headcount in Monaco comprises the aggregate of<br />
the following three Operating Units: <strong>SBM</strong>-MC (Turnkey<br />
Systems), <strong>SBM</strong>-PC (Lease and Operate) and <strong>SBM</strong>-<br />
Services (Turnkey Services).<br />
The workforce in <strong>SBM</strong>-MC remained similar to 2009,<br />
with a total of 1,924 employees. This steady rate is<br />
confirmed by a similar level of activity on the construction<br />
sites, as well as in the Monaco offices.<br />
The headcount in <strong>SBM</strong>-PC rose by 10% to 1,850<br />
employees in <strong>2010</strong> compared with 1,675 employees in<br />
2009. The start-up and pre-operating phases of several<br />
production units explain this trend that is mainly<br />
related to the shore bases and offshore fleet personnel<br />
(belonging to a large extent to the FPSO P-57) of this<br />
Operating Unit.<br />
This upward curve was also seen by <strong>SBM</strong>-Services’<br />
workforce, which increased by 7% to 266 employees in<br />
<strong>2010</strong> compared with 249 employees in 2009, due to the<br />
increased volume of projects in this Operating Unit.<br />
The Schiedam execution centre’s workforce showed<br />
the highest increase with +18% bringing last year’s<br />
figure of 523 employees up to 616. This was due to the<br />
major projects in progress, including FPSO Cidade de<br />
Paraty, while <strong>SBM</strong>-MSC’s headcount went up by 8%<br />
due to increased workload.<br />
In Houston, <strong>SBM</strong>-Atlantia’s staff numbers grew by<br />
4.5% to 601 employees in <strong>2010</strong> compared with 575<br />
employees in 2009, thereby reflecting the upturn in<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 65
Human Resources<br />
activity created by several on-going major projects,<br />
namely the three drilling rigs and the relocation of<br />
FPSO Espadarte to the Baleia Azul field.<br />
In Kuala Lumpur, there was a 10% increase to attain<br />
a total workforce of 377 in <strong>2010</strong> compared with 344 in<br />
2009. This increase can be attributed to the execution<br />
of large projects this year, particularly related to the<br />
supply of the FPSO Aseng.<br />
At year end <strong>2010</strong>, the headcount for permanent contracts<br />
totalled 4,114 employees representing 71%<br />
of the Company workforce and the headcount for<br />
contract employees totalled 1,644 employees representing<br />
29% of the workforce. The yearly average ratio<br />
of contractors to staff was 32%, which was below the<br />
maximum desired level of 33%. The reduction of the<br />
ratio compared with the 36% of year end 2009 can<br />
be explained by the fact that prior years percentage<br />
was only a snapshot of the situation at 31December<br />
2009, whereas the yearly average would have been a<br />
few points lower. Also, recruitment efforts have been<br />
directed at increasing the permanent proportion of<br />
employees in order to maintain efficiency and keep<br />
core knowledge and expertise in house.<br />
Workforce diversity- Permanent Staff<br />
900<br />
800<br />
700<br />
600<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0<br />
349<br />
American<br />
484<br />
528<br />
Angolan<br />
Brazilian<br />
333<br />
British<br />
51<br />
Chinese<br />
495<br />
Dutch<br />
48<br />
Filipino<br />
66 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
818<br />
French<br />
45<br />
152<br />
1,644<br />
Contract employees<br />
338<br />
Malaysian<br />
Italian<br />
Indian<br />
48<br />
Polish<br />
157<br />
South African<br />
268<br />
Others<br />
Workforce diversity<br />
7%<br />
increase in Company employees<br />
compared to previous year<br />
Over the decades, with its business spreading over<br />
6 continents, the Company has embraced the challenges<br />
offered by different environments and adapted<br />
to this cultural mosaic. This need for adaption and<br />
in-country development has generated flexibility and<br />
diversity at all levels of the Company’s workforce.<br />
Indeed, the Company has managed to turn this diversity<br />
into strength, building complementarities and<br />
synergies amongst its employees.<br />
The Company’s policy to recruit local-based employees<br />
whilst at the same time maintaining competency<br />
requirements through training, has led to the employment<br />
of more than 55 different nationalities. This is<br />
demonstrated in the chart, with a high percentage<br />
of French, Dutch, Brazilian, Angolan, American,<br />
British and Malaysian nationals, which is a natural<br />
consequence of our offices, shore bases and units’<br />
locations. In <strong>2010</strong>, the proportion of Angolan nationals<br />
has experienced the most significant increase, followed<br />
by the Malaysian nationals. This is due, on the<br />
one hand, to the employment of Angolan workers at<br />
the PAENAL construction yard, and to the nationalisation<br />
programmes onboard the operating fleet, on the<br />
other hand.<br />
Absenteeism and turnover<br />
The average rate of absenteeism due to normal illness<br />
remains steady at 2.6% in <strong>2010</strong> (2.5% in 2009).<br />
Voluntary departures have been the main trigger for<br />
the Company’s slight increase in turnover rate, which<br />
has risen from 9% in 2009 to 10% in <strong>2010</strong> and can<br />
be related to the economic up-turn. Nevertheless, the<br />
percentage of turnover remains low compared to the<br />
average rate given for similar industries in Europe and<br />
the USA. This can be attributed to the Company providing<br />
a competitive equitable remuneration package,<br />
good working conditions and overall professional satisfaction<br />
to its core resource: its employees.
21%<br />
of women in permanent workforce<br />
Total manhours over 4 years with breakdown<br />
between offshore and onshore<br />
Total million manhours Onshore Operations (excluding contractors)<br />
Total million manhours <strong>Offshore</strong> Production<br />
Absenteeism rate<br />
2.70%<br />
2.60%<br />
2.50%<br />
2.40%<br />
2.30%<br />
2.20%<br />
2.10%<br />
4.9<br />
3.5<br />
2007<br />
5.76<br />
5.32<br />
2008<br />
6.57<br />
5.79<br />
2009<br />
6.49<br />
5.95<br />
<strong>2010</strong><br />
Total permanent employees turnover over past 4 years<br />
with breakdown between causes and turnover percentage<br />
15%<br />
12%<br />
9%<br />
6%<br />
3%<br />
0<br />
Percentage of permanent employee turnover<br />
Turnover due to retirement<br />
Turnover due to voluntary resignation<br />
Turnover due to dismissal<br />
Death (natural causes - non work-related)<br />
Fatalities (death resulting from a work incident)<br />
2007 2008 2009 <strong>2010</strong><br />
15%<br />
management positions held<br />
by women onshore<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0<br />
14<br />
12<br />
10<br />
8<br />
6<br />
4<br />
2<br />
0<br />
Employment and<br />
Remuneration<br />
Equal opportunities<br />
Human Resources<br />
At <strong>SBM</strong> <strong>Offshore</strong>, employment conditions are strictly<br />
driven by the principle of equal opportunities. The salary<br />
scales are in line with a competency matrix and<br />
take into account qualifications and professional experience.<br />
The Company considers this as an attractive<br />
element of the recruitment strategy.<br />
The offshore engineering business has long been<br />
male-dominated; however, the Company has adopted<br />
a recruitment strategy to increase the percentage of<br />
women employees in the onshore segment over the<br />
past 15 years. This initiative has been successful to a<br />
certain degree, even though the number of graduates<br />
coming out of engineering schools and universities are<br />
still predominantly male, and this limits the gender ratio<br />
in engineering positions. Moreover, the operating crew<br />
onboard production units remains very much masculine<br />
as is the case for all operators in this area of business.<br />
The total percentage of female/male permanent<br />
employees from both Onshore Operations and <strong>Offshore</strong><br />
Production was 21% women- 79% men in <strong>2010</strong>, which<br />
is similar to the previous year.<br />
This being said, the feminine population is indeed<br />
represented in the Management positions of the <strong>SBM</strong><br />
<strong>Offshore</strong> Group, with 15% of these positions being held<br />
by women (onshore).<br />
The basic salary ratio of 71% has been obtained by<br />
taking the average basic salary earned by female<br />
employees and dividing it by the same average earned<br />
by male employees. This percentage is satisfactory<br />
taking into account the strong technical bias of a large<br />
majority of positions in the Company’s field of business<br />
with associated higher salary which are filled by a high<br />
percentage of male employees (as opposed to higher<br />
percentages in the services industry).<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 67
Human Resources<br />
Compensation and Benefits<br />
The compensation and benefits package offered to the<br />
Company’s personnel remains one of the major elements<br />
in employee attraction and retention.<br />
During the annual cash remuneration review (basic salary<br />
and bonus) of the individual staff members, the key<br />
factors of local market, annual inflation and individual<br />
performance are taken into account.<br />
Salary benchmarking analysis was performed in <strong>2010</strong><br />
to verify the competiveness of the Company’s compensation<br />
package compared with peers in the oil and<br />
gas industry. The results confirmed that the Company’s<br />
remuneration package, where the variable and performance-related<br />
element is high, is well above market<br />
average, and remains competitive and attractive to<br />
potential new employees.<br />
Permanent employees over past 4 years with breakdown<br />
between part time/ full time and men / women<br />
Total percentage of women in permanent workforce<br />
Total number of women working part-time<br />
Total number of women working full-time<br />
Total number of men working part-time<br />
Total number of men working full-time<br />
22,5%<br />
22,0%<br />
21,5%<br />
21,0%<br />
20,5%<br />
20,0%<br />
2007 2008 2009 <strong>2010</strong><br />
68 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Attractive<br />
compensation<br />
package<br />
5000<br />
4000<br />
3000<br />
2000<br />
1000<br />
0<br />
The Employee Share Ownership Plan, which encourages<br />
employees to invest in <strong>SBM</strong> <strong>Offshore</strong> shares,<br />
remains an attractive staff benefit, thanks to a significant<br />
contribution being paid by the Company.<br />
A Restricted and Performance Share Unit Plan is in<br />
place and constitutes the Long-Term Incentive Plan for<br />
senior staff and other high potential staff.<br />
The Company has an attractive pension benefit system<br />
for all its employees. As a multi-national company,<br />
it operates various pension schemes depending on<br />
the country of activity. The majority are “definedcontribution”<br />
plans, with a minor portion being<br />
“defined-benefit” plans.<br />
Employee Well-being<br />
Focus on<br />
Well-being of<br />
employees<br />
Conscious of the need to protect its most important<br />
asset, the Company is continuously focused on the<br />
well-being of its personnel and provides a pleasant<br />
work environment. In this respect, several initiatives<br />
have been implemented during the past few years<br />
across the Company’s Operating Units, namely:<br />
• Stress management presentations to managers<br />
(Monaco, Houston, & Schiedam);<br />
• Employee care officer consultations available to<br />
employees (Schiedam & Monaco);<br />
• Stop smoking campaigns in Monaco;<br />
• Fitness rooms in Houston and Monaco;<br />
• Organisation of social events at all locations to<br />
favour interaction throughout the organisation;<br />
• Bicycle plan in Schiedam;<br />
• Life cycle based personnel policy in Schiedam;<br />
• <strong>SBM</strong> Nursery: this Monaco-based professionally-run<br />
nursery and pre-school structure has increased its<br />
capacity by 10% at mid-year.<br />
This comes on top of the safe work environment that<br />
the Company considers as a priority, as described<br />
under the HSSE section.
<strong>SBM</strong> <strong>Offshore</strong> employees on the<br />
‘Delba III’ Drilling Rig in Abu Dhabi<br />
Human Resources<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 69
Human Resources<br />
95%<br />
performance appraisals<br />
completed in <strong>2010</strong><br />
Performance and<br />
career development<br />
Employees’ performance review<br />
To ensure business continuity, personnel satisfaction<br />
and efficiency are key factors on which the Company’s<br />
Management maintains a keen focus. To help monitor<br />
those crucial indicators, the annual employee performance<br />
appraisal exercise (permanent employees) has<br />
proven to be a valuable tool. It is a long-established<br />
process at <strong>SBM</strong> <strong>Offshore</strong> and has been modernised<br />
over the years in order to take into consideration the<br />
Company’s strategic objectives and the employee’s<br />
career expectations.<br />
All performance appraisals under Onshore Operations<br />
are made in accordance with the Company’s<br />
Competency System whereby employees are<br />
appraised against specific competencies related to<br />
their position, as well as the fulfilment of set objectives.<br />
This year, emphasis has been placed on the purposeful<br />
setting of individual career development objectives, in<br />
line with the overall needs of the Company.<br />
Since its successful introduction in 2009, the intranet-<br />
based electronic performance appraisal system was<br />
extended to all Operating Units in <strong>2010</strong>. The tool has<br />
proven to be highly beneficial to the process; it enables<br />
the punctual tracking of the completion progress, and<br />
provides statistics for reporting, training and development<br />
purposes.<br />
The annual performance reviews are one of the sources<br />
of valuable input information for the Talent Management<br />
and Succession Planning processes.<br />
<strong>Offshore</strong> Production appraisals are performed for all<br />
permanent and contract employees working onboard<br />
the production units. All employees are appraised in<br />
direct compliance with the offshore work activities and<br />
the assessments cover the fields of safety, teamwork<br />
and professional competence. This exercise is done via<br />
<strong>SBM</strong> <strong>Offshore</strong> HR crew management system.<br />
70 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
33<br />
Training hours<br />
per employee in <strong>2010</strong><br />
The performance appraisal completion rate remained<br />
high this year at 95%, confirming overall awareness of<br />
the great importance of this exercise.<br />
Training and development<br />
Development of competencies of employees through<br />
general and specific programmes is crucial to the<br />
Company’s business continuity and changing environment.<br />
It is also a necessity for employees to be able to<br />
picture themselves as part of the Company’s future.<br />
The Company provides a range of training and development<br />
opportunities to enhance the skills of its<br />
employees worldwide. The total training days recorded<br />
for <strong>2010</strong> was 18,600 days, equal to 148,987 hours, and<br />
averages 33 hours of courses per person, representing<br />
a 31% increase compared with 2009. This upward<br />
trend in training hours is visible for both offshore and<br />
onshore.<br />
White Collar Staff<br />
Training is based on the Company’s objectives. The<br />
need for training is discussed during the annual<br />
Performance Appraisal session and a training plan is<br />
developed for execution during the following year. The<br />
actual results are closely analysed to identify areas for<br />
improvement.<br />
Training covers both internal training, which is performed<br />
by Company staff or consultants, and external<br />
training, which is performed outside the Company’s<br />
work centres by specialist training providers.<br />
Training during <strong>2010</strong> was mainly technical-related,<br />
followed by managerial- leadership and behavioural<br />
training. Attendance at conferences and seminars was<br />
high on the agenda, indicating the desire to remain<br />
in touch with new developments in specific fields of<br />
study. Safety courses, language lessons and computer<br />
software trainings were well attended.<br />
Internal training for management continues with the<br />
now long-established Gusto Management School. Its<br />
programme focuses on specific project management<br />
courses with a target group of staff who are envisaged
148,987<br />
Training hours<br />
in <strong>2010</strong><br />
to have lead, supervisory or managerial positions in<br />
the future. For the <strong>2010</strong> session, 24 participants from<br />
the Schiedam and Monaco offices attended the programme,<br />
totalling 2,240 hours of customised courses.<br />
As a complementary approach to training and development,<br />
student internship programmes continue to<br />
function well and enable judiciously-selected graduates<br />
to obtain their first work experience in the Company<br />
and, in many cases, successful employment.<br />
Performance appraisal offshore<br />
and onshore over past 4 years<br />
performance appraisals for permanent employees - Onshore Operations<br />
performance appraisals for permanent employees - <strong>Offshore</strong> Operations<br />
100% -<br />
-<br />
90% -<br />
-<br />
80% -<br />
-<br />
70% -<br />
-<br />
60% -<br />
-<br />
50% -<br />
Permanent employees training hours over past 4 years<br />
with breakdown between white and blue collar Staff<br />
white collar staff<br />
blue collar staff<br />
180,000<br />
160,000<br />
140,000<br />
120,000<br />
100,000<br />
80,000<br />
60,000<br />
40,000<br />
20,000<br />
0<br />
-<br />
-<br />
-<br />
-<br />
-<br />
-<br />
-<br />
-<br />
-<br />
-<br />
685<br />
2479<br />
2005 2007 2008 2009 <strong>2010</strong><br />
685<br />
2479<br />
2005 2007 2008 2009 <strong>2010</strong><br />
Human Resources<br />
Blue Collar Staff<br />
Given the significant technical and safety requirements<br />
of the operations onboard the production units and<br />
work at construction yards, the Company considers onthe-job<br />
training and external courses to be of utmost<br />
importance for all its personnel, whether permanent or<br />
contractor.<br />
This principle applies not only to long-standing crew<br />
and technicians but also to the additional workforce<br />
available locally, which needs to familiarize itself with<br />
the specifics of the Company’s activities. To meet<br />
this need, the Company supports nationalisation<br />
programmes, namely in Brazil, Angola & Malaysia,<br />
an initiative which is complemented by the PAENAL<br />
Construction Yard Training School in Porto Amboim<br />
(please see local workforce in sustainable initiatives<br />
article page 80)<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 71
Renewable Energy Systems<br />
72 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
<strong>SBM</strong> Worker in Abu Dhabi
Renewable Energy Systems<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 73
Renewable Energy Systems<br />
Sustainable<br />
Initiatives<br />
76 Host country <strong>Sustainability</strong>,<br />
Local Content Introduction<br />
by Francis Blanchelande,<br />
COO of <strong>SBM</strong> <strong>Offshore</strong><br />
78 Sustainable Initiatives Introduction<br />
80 Local workforce<br />
82 Local investments<br />
84 Local content<br />
86 Supply chain<br />
90 Renewable energy introduction<br />
91 Renewable Marine energy<br />
92 <strong>Offshore</strong> Wind Energy<br />
74 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
4
Supply chain<br />
Page<br />
86<br />
Local content<br />
Page<br />
84<br />
Renewable energy<br />
introduction<br />
Page<br />
90<br />
Local workforce<br />
Page<br />
80<br />
Local investments<br />
Page<br />
82<br />
Renewable Energy Systems<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 75
Renewable Energy Systems<br />
Host country<br />
<strong>Sustainability</strong><br />
Local Content Introduction<br />
by Francis Blanchelande,<br />
COO of <strong>SBM</strong> <strong>Offshore</strong><br />
“Because of its multiple projects executed and/or operated<br />
in emerging countries, <strong>SBM</strong> <strong>Offshore</strong> has always<br />
been willing to develop the skills of the national workers<br />
employed to support the Company's projects and<br />
operations, onshore and offshore.<br />
This process has started by implementing 'on the job'<br />
training by the Company skilled personnel, then by<br />
organising specific technical training in local organisations<br />
and then by setting up training schools managed<br />
by <strong>SBM</strong> <strong>Offshore</strong>’s staff. Finally, some national employees<br />
have been sent to foreign technical schools and/or<br />
to foreign universities.<br />
After 40 years of this continuous practice, the Company<br />
now employs more than 2,000 national managers, engineers<br />
and skilled personnel. The average percentage<br />
of national employment in <strong>SBM</strong> <strong>Offshore</strong> worldwide<br />
operations is 65%, with peaks up to 95% in specific<br />
countries.<br />
One particular example of this successful strategy is<br />
the PAENAL yard in Angola: <strong>SBM</strong> <strong>Offshore</strong> has been<br />
directed in 2007 by the Angolan Authorities to establish<br />
in a remote place, Porto Amboim 200 km south<br />
of Luanda, an FPSO integration yard and to employ<br />
people from the province of Kwanza Sul. After 3<br />
months of establishing the first base, a school was<br />
opened in Porto Amboim and started training fishermen,<br />
unskilled workers and unemployed people to<br />
become scaffolders, pipe fitters and welders. One year<br />
later, the first CALM buoy built in PAENAL was delivered<br />
to Chevron Angola: the yard then employed 120<br />
Angolans. Five years later, the PAENAL yard will receive<br />
the first FPSO to integrate process modules on board,<br />
modules entirely built in the yard: the yard will then<br />
employ 600 Angolans.<br />
In <strong>2010</strong> - this is an example of a win win situation<br />
between <strong>SBM</strong> <strong>Offshore</strong> and its national suppliers –<br />
the Company has supplied to Petrobras the FPSO P57,<br />
the first Unit to be contracted with a 65% local content.<br />
76 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Not only did <strong>SBM</strong> <strong>Offshore</strong> use national suppliers, but<br />
in order to enable the use of certain local equipment,<br />
the Company modified its design to suit the capabilities<br />
of these suppliers. Equipment from these suppliers is<br />
now being used on other FPSOs in Brazil.<br />
In certain countries where <strong>SBM</strong> <strong>Offshore</strong> operates,<br />
the Company also supports or drives Social projects.<br />
In Brazil, as an example, we help fund a home for<br />
homeless children with drug related problems in poor<br />
areas of Rio and promote to give them education: the<br />
Company has organised mechanical and electrical<br />
courses in Rio, given by its own offshore specialists,<br />
and has organised periods of apprenticeship for the<br />
best students, with their national suppliers in Macae;<br />
the next step is to organise apprenticeship periods on<br />
board the Company's FPSOs in Brazil.<br />
Also to be mentioned is another similar initiative with<br />
street children in Luanda (Angola), the support (local<br />
and from <strong>SBM</strong> <strong>Offshore</strong>’s offices) of an orphanage on<br />
Sakhalin Island, the distribution of drinkable water makers<br />
in Myanmar and the construction of a complete<br />
orphanage complex in Lubango (Angola), paid for by<br />
the Company, built by a national Contractor with the<br />
works supervised by <strong>SBM</strong> <strong>Offshore</strong>'s staff.<br />
Local content is a policy from emerging countries, is an<br />
opportunity for foreign Contractors and is a worldwide<br />
success story for <strong>SBM</strong> <strong>Offshore</strong>.”
<strong>SBM</strong> <strong>Offshore</strong>’s Code of Conduct<br />
Towards Society / Communities<br />
Society provides <strong>SBM</strong> <strong>Offshore</strong><br />
the social and physical infrastructure<br />
for entrepreneurship.<br />
Accordingly, we have the following<br />
responsibilities:<br />
• not doing business in countries<br />
subject to international and relevant<br />
national embargoes and<br />
respecting the export and import<br />
control regulations of countries<br />
where we work and operate;<br />
• respecting human rights as formulated<br />
in the Universal Declaration<br />
of Human Rights;<br />
• not undertaking commercial activities<br />
in countries where it is made<br />
impossible to adhere to this code;<br />
• not granting a cash gift or noncash<br />
gift for the purpose of<br />
obtaining a contract or any<br />
improper business advantage;<br />
• In general, the giving of gifts is<br />
only acceptable if such practice<br />
is not for an improper purpose, if<br />
such practice is accepted locally<br />
and in the industry as a token of<br />
appreciation, and if such practice<br />
is in compliance with applicable<br />
laws;<br />
• not offering or giving money or<br />
anything of value, whether directly<br />
or indirectly, to any public official,<br />
political party, or candidate to<br />
obtain or retain business or to<br />
direct business to any person;<br />
• not engaging agents and commercial<br />
representatives in violation<br />
of <strong>SBM</strong> <strong>Offshore</strong>’s guidelines for<br />
the use of agents (further details<br />
are contained in Annex I hereto);<br />
• not entering into joint venture or<br />
similar relationships that would<br />
violate <strong>SBM</strong> <strong>Offshore</strong>’s guidelines<br />
for commercial relationships with<br />
foreign officials (further details are<br />
contained in Annex I hereto);<br />
• not engaging in insider trading<br />
or other acts prohibited by <strong>SBM</strong><br />
<strong>Offshore</strong>’s Regulations Relating to<br />
Insider Trading (for further details<br />
Code of Conduct);<br />
• preventing security personnel<br />
from infringing on the liberty and<br />
security of others;<br />
• taking all reasonable measures<br />
to avoid involvement or complicity<br />
in human rights violations in its<br />
relationships and interactions with<br />
state security forces;<br />
• supporting initiatives that, within<br />
the framework of our possibilities<br />
and aims, contribute to the<br />
improvement of social welfare;<br />
• striving for a constructive relationship<br />
with non-governmental<br />
organizations;<br />
• not accepting any proceeds of<br />
crime or terrorism and taking<br />
appropriate measures to prevent<br />
money-laundering including the<br />
reporting of suspicious transactions<br />
(e.g. high value cash<br />
transactions, payments between<br />
unknown entities or through<br />
excessive intermediaries, payments<br />
made by/ received by<br />
Renewable Energy Systems<br />
suspicious entities or involving<br />
high risk counties);<br />
• striving for fair competition<br />
by respecting tangible and<br />
intellectual property rights of<br />
competitors and respecting<br />
the relevant competition laws<br />
(including the obligation not to<br />
engage in bid rigging, price fixing,<br />
or other similar arrangements<br />
designed to improperly undermine<br />
competition);<br />
• assessing the social, environmental<br />
and economical impact of our<br />
intended operations prior to the<br />
commencement of our operational<br />
activities, including the<br />
impact on local communities and<br />
human rights;<br />
• (in cooperation with or on behalf<br />
of our clients) assessing local<br />
needs for social, economical and<br />
environmental improvements in<br />
all areas where we operate, and<br />
providing support to local communities<br />
in order to realize these<br />
potential improvements, using our<br />
skills and capabilities, within the<br />
legal and cultural constraints of<br />
these local communities.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 77
Introduction<br />
Forging a path for any business in the twenty-first<br />
century requires a global perspective, social consciousness,<br />
a collaborative attitude and a focus on<br />
technological innovation. <strong>SBM</strong> <strong>Offshore</strong> pursues<br />
all of these goals, and recognises the key role the<br />
Company’s stakeholders play in helping to realise<br />
them. Stakeholders include host countries around<br />
the world with their local content requirements, including<br />
the men and women of local communities that<br />
become the Company specialised workforce.<br />
Thanks to these sustainable relationships, the<br />
Company has been able to promote economic growth<br />
in developing countries through knowledge transfer<br />
and infrastructure creation. The Company requires its<br />
suppliers to be compliant with the Company’s Code of<br />
Conduct. Through strategic partnerships the Company<br />
has also engaged in the development of key enabling<br />
technologies for more ecological fossil fuels like<br />
liquefied natural gas and Renewable Energy like wave<br />
energy conversion and offshore wind farms.<br />
The Company is constantly evaluating a wide range of<br />
developments and ideas related to its business which<br />
could develop into sustainable initiatives if they meet<br />
the Company’s strategic sustainability objectives.<br />
In this section of the report a selection of the<br />
Company’s sustainable initiatives has been highlighted<br />
as they are on-going, well developed and, in<br />
the Company’s view, interesting to focus and report on<br />
in more detail. The selection focuses on the following<br />
objectives: <strong>SBM</strong> <strong>Offshore</strong>’s host country sustainability,<br />
the supply chain and Renewable energy.<br />
78 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
Workers at the PAENAL yard
Host country <strong>Sustainability</strong><br />
Angola<br />
<strong>SBM</strong> <strong>Offshore</strong> has been present in Angola since 1968.<br />
Over the last four decades, activities have included<br />
FPSO leasing, offshore installation and the construction<br />
of buoys, steel structures for turrets and topsides<br />
modules. A continuous engagement and strong relationships<br />
have enabled the Company to promote the<br />
local community through job creation and training.<br />
In 1997, <strong>SBM</strong> <strong>Offshore</strong> formed a joint venture with<br />
Sonangol, the Angolan National Oil Company. From<br />
this union came Sonasing, a company established to<br />
promote Angolan participation in oil and gas activities,<br />
acquire FPSOs and FSOs and charter them to the<br />
Angolan oil industry.<br />
Soon thereafter, in 2003, <strong>SBM</strong> <strong>Offshore</strong> and Sonangol<br />
created their OPS Serviços de Produção de Petróleos<br />
Ltd (OPS) joint venture. This second collaboration<br />
permitted both companies to operate and manage the<br />
Angolan fleet together. OPS also introduced training<br />
programmes which provided craft skills, safety training<br />
and offshore practical skills to an entirely new generation<br />
of Angolan workers.<br />
An expanding pool of skilled local labour was essential<br />
to maximise Angolan economical development<br />
resulting from the oil and gas sector. With a third joint<br />
venture, the Porto Amboim Estaleiros Navais Lda<br />
(PAENAL) yard, the companies extended the existing<br />
training programme with the creation of a dedicated<br />
training facility in addition to the much needed fabrication<br />
and integration yard. This training school was<br />
established in Porto Amboim to train locally hired,<br />
primarily unemployed persons. The first training programmes<br />
initiated at the school were welding, fitting,<br />
rigging and scaffolding.<br />
Newly trained workers begin with structural works. As<br />
they progress and gain experience, they move to more<br />
skilled labour related to topsides fabrication. The Porto<br />
Amboim Training School has a capacity of approximately<br />
150 trainees per year. The courses generally last<br />
for twelve weeks for groups of thirty students. Formal<br />
competency tests are carried out and certificates are<br />
issued to successful graduates. All intakes commence<br />
with two weeks of HSE training. Success rate of trainees<br />
is above 80%.<br />
80 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Local<br />
Workforce<br />
The <strong>SBM</strong> <strong>Offshore</strong>, Sonangol and the new partner<br />
DSME (Daewoo Shipbuilding & Marine Engineering)<br />
announced investments in the development of the<br />
PAENAL yard will increase the scope of training,<br />
dramatically growing the size of the workforce and a<br />
variety of technical skills. PAENAL will become the only<br />
yard in Angola capable of fabricating topsides modules<br />
with a quayside large enough to accommodate a VLCC<br />
and a heavy lift crane to facilitate integration, hook up<br />
and commissioning of large FPSOs.<br />
Once fully operational, PAENAL will provide Angolan<br />
workers with approximately two million man-hours<br />
of work annually. Already, the Porto Amboim Training<br />
School has recorded a total of 202,736 hours of training<br />
for PAENAL’s employees where the ratio of expatriates<br />
to Angolans has remained stable all along its development<br />
at 1:3.<br />
Brazil<br />
The Company signed a first contract with Petrobras<br />
in 1996 for the lease and operate contract of FPSO II<br />
in Campos Basin. Since this date, <strong>SBM</strong> <strong>Offshore</strong> has<br />
delivered seven FPSOs to clients, including Chevron<br />
and Shell, for operation in this country.<br />
In 2005, the Company organised Competency<br />
Assurance training programme comprising a dedicated<br />
facility in Macaé, Brazil to support its FPSO operations.<br />
<strong>SBM</strong> <strong>Offshore</strong> implemented the training programme to<br />
achieve its nationalisation targets of over 70% Brazilian<br />
employees within its expanding fleet.<br />
The Computer Based Training (CBT) training module,<br />
available in Portuguese, provides detailed information<br />
about FPSO equipment and operations, but also safety.<br />
The Company trains approximately seventy Brazilian<br />
employees per year, from the fundamentals of petroleum<br />
production activities to the advanced process<br />
simulator course, using its own FPSO process control<br />
room simulator. The purpose of the DCS Simulator<br />
training centre is to improve operational performance<br />
offshore by exposing trainees to a wide variety of simulated<br />
process upset conditions that demand operator<br />
response. This ensures that employees are well prepared<br />
to properly deal with any situation.
Moreover, the Brazilian government recently issued<br />
laws requiring that apprentices must fill five percent<br />
of the technical workforce of every company. <strong>SBM</strong><br />
<strong>Offshore</strong> supports the Brazilian Apprentice Program<br />
with Casa do Menor a non-governmental organisation<br />
which is accredited by the government to deliver<br />
basic education. The Company directly sponsors a<br />
maintenance course for thirteen apprentices every<br />
year. The objectives of the course are to teach basic<br />
theory and practice to students in the areas of mechanics<br />
and electricity. Apprentices are evaluated quarterly<br />
against offshore induction programme objectives.<br />
The Company offers the top two students an offshore<br />
assignment. In <strong>2010</strong>, three apprentices expressed their<br />
enthusiasm and desire to join the maintenance team.<br />
Equatorial Guinea<br />
A very motivated group of young trainees from<br />
Equatorial Guinea has been selected by Noble Energy<br />
to be part of the nationalisation plan for the FPSO<br />
Aseng. <strong>SBM</strong> <strong>Offshore</strong> is privileged to be working with<br />
them. The trainees are taking English language training<br />
in Equatorial Guinea and are becoming familiar with<br />
basic oilfield equipment and systems.<br />
The next step is a big change from the Company’s<br />
standard national training programmes. The trainees<br />
have been assigned to Aberdeen Skills and Enterprise<br />
Training Centre (ASET), in Scotland, where they are<br />
consolidating their knowledge over an 18-month practical<br />
programme. The difference between this centre and<br />
usual vocational training colleges is that all the training<br />
is Oilfield Practical training with a strong focus on the<br />
use of typical Safety Management System tools such<br />
as Risk Assessment, Permit to Work, COSHH, and<br />
Toolbox Talk. They have already learned the NEBOSH<br />
Safety Diploma material. The progress of the trainees<br />
is monitored regularly by the ASET centre Senior<br />
Instructor and the <strong>SBM</strong> Training Department, who also<br />
keep the trainees up to date on the progress of the<br />
actual FPSO conversion project in Singapore. Aseng‘s<br />
trainees from Equatorial Guinea will benefit from 49,<br />
000 training hours.<br />
Host country <strong>Sustainability</strong><br />
% of national crew in <strong>SBM</strong> <strong>Offshore</strong> fleet at end <strong>2010</strong><br />
80%<br />
70%<br />
60%<br />
50%<br />
40%<br />
30%<br />
20%<br />
10%<br />
0<br />
Brazil Angola Malaysia Overall<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 81
Renewable Host country Energy <strong>Sustainability</strong> Systems<br />
The PAENAL (Porto Amboim Estaleiros Navais Lda)<br />
FPSO integration yard is one of the most significant<br />
investments ever made in fabrication in Angola and<br />
provides a distinct competitive advantage to its partners,<br />
<strong>SBM</strong> <strong>Offshore</strong>, Sonangol and their new associate<br />
DSME (Daewoo Shipbuilding & Marine Engineering).<br />
The association with DSME will facilitate the PAENAL<br />
Joint Venture’s investment capacity for phase II as well<br />
as further improve the production and construction<br />
expertise of the yard.<br />
PAENAL is an ambitious and groundbreaking joint<br />
venture aimed at further developing Angola’s ability to<br />
support its growing offshore oil and gas sector. It will:<br />
• Increase the fabrication capacity in Angola;<br />
• Provide training and create job opportunities for<br />
Angolan workers;<br />
• Offer the capability to build complex topsides modules<br />
and other steel structures;<br />
• Provide 490m of quayside with 10m water depth<br />
for Very Large Crude Carrier (VLCC) berthing and<br />
a heavy lift crane specially designed for lifting<br />
process modules for integration and FPSO commissioning<br />
work;<br />
• Encourage global service companies to establish<br />
themselves in Angola.<br />
PAENAL’s development has been planned in two<br />
phases allowing for a steady increase in capability and<br />
capacity.<br />
• Phase I (operating status since 2008): a small module<br />
and general steelwork fabrication facility. This<br />
initial phase comprises a training facility, 80 metres<br />
of quayside with a water depth of 7 metres allowing<br />
the importation and customs clearance of equipment<br />
and raw materials directly at PAENAL, as well<br />
as the exportation of any products built by PAENAL.<br />
PAENAL currently has the capacity to produce<br />
between 2-3,000 tonnes per year.<br />
• Phase II: The full phase development encompasses<br />
the completion of a 490m deepwater quayside<br />
suitable for berthing a VLCC-sized FPSO, the completion<br />
and commissioning of a heavy lift crane with<br />
a minimum of 2,000 tonnes lifting capacity (designed<br />
by <strong>SBM</strong>-GustoMSC) and the erection of all of the<br />
remaining warehouses, pipe shops and storage<br />
facilities.<br />
82 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Local<br />
Investments<br />
Once the expansion plans are complete, PAENAL will<br />
become the only yard in Angola capable of fabricating<br />
topsides modules with a quayside large enough to<br />
accommodate a VLCC and a heavy lift crane to facilitate<br />
integration, hook up and commissioning of large<br />
FPSOs. The ultimate fabrication capacity will then<br />
be in the range of 8-10,000 tonnes per year. Through<br />
strategic partnerships and secured projects, Phase II is<br />
now underway.<br />
The progress of the PAENAL yard demonstrates <strong>SBM</strong><br />
<strong>Offshore</strong>’s continuous engagement with the PAENAL<br />
Joint Venture partners Sonangol and DSME to benefit<br />
the local community through job creation and training<br />
(please see article on local workforce page 82).<br />
Once fully operational, PAENAL will provide Angolan<br />
workers with approximately two million man-hours<br />
of work annually. There are several FPSO prospects<br />
identified for offshore oil production in Angola in the<br />
next few years but the current fabrication facilities in<br />
Angola will be limited to handling only a portion of<br />
this workload. The PAENAL yard addresses some of<br />
this shortfall in fabrication capacity and provides the<br />
opportunity for a substantial increase in the Angolan<br />
content around future projects.<br />
The PAENAL yard should encourage other international<br />
contractors and service providers to establish a<br />
presence near Porto Amboim. PAENAL provides a significant<br />
stimulus for the local economy by using small<br />
and medium-sized companies in the region to serve<br />
the needs of the yard. It is anticipated that support services<br />
in the Porto Amboim area will also grow to meet<br />
new demands associated with PAENAL activities.<br />
PAENAL is perfectly positioned to serve the growing<br />
Angolan offshore sector. It is located approximately<br />
300 km south of Luanda and has direct access to<br />
deepwater blocks which are just over 200 nautical<br />
miles from the yard.<br />
Since fabrication activity began in 2008, the yard has<br />
already successfully completed two shallow water<br />
CALM buoys for Cabinda Gulf Oil Company (part of the<br />
Chevron Corp.) to form part of the new export terminal<br />
offshore Malongo. PAENAL is additionally undertaking
a number of fabrication projects for Heerema and<br />
Technip for developments on Block 31.<br />
But once the expansion of the yard has been completed,<br />
PAENAL will have the capacity to accommodate<br />
a much larger work scope. The CLOV FPSO will be the<br />
first mega FPSO to berth at a quayside in Angola for<br />
the integration, hook-up and commissioning of topsides<br />
components also built in Angola. PAENAL intends<br />
to launch the project mid-2011 and the CLOV FPSO is<br />
expected to arrive at PAENAL yard during 2013.<br />
PAENAL yard in Porto Amboim, Angola<br />
Renewable Host country Energy <strong>Sustainability</strong> Systems<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 83
Renewable Host country Energy <strong>Sustainability</strong> Systems<br />
In October <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong> delivered the FPSO<br />
P-57 to its client Petrobras, two months ahead of<br />
schedule and on budget. With commissioning of the<br />
vessel now complete and first oil achieved, <strong>SBM</strong><br />
<strong>Offshore</strong> will operate the P-57 for a period of three<br />
years.<br />
Since the engineering, procurement and construction<br />
contract for the P-57 was signed between <strong>SBM</strong><br />
<strong>Offshore</strong> and Petrobras on 01 February 2008, the project<br />
has achieved a number of significant milestones:<br />
• it is the first contractor designed & supplied FPSO<br />
to achieve over 65% local content on Brazilian<br />
contracts;<br />
• it is the first FPSO sold to Petrobras to be built to<br />
<strong>SBM</strong> specifications;<br />
• it is <strong>SBM</strong>’s largest ever FPSO and 8th supplied for<br />
Brazilian waters;<br />
• it is the first turnkey FPSO to be supplied by <strong>SBM</strong><br />
<strong>Offshore</strong> to Petrobras;<br />
• it is the largest FPSO for oil throughput, off the<br />
Espirito Santo coast.<br />
Given the success of P-57, both in design and cost,<br />
Petrobras has said that the P-57 will serve as a model<br />
for the design of future FPSOs intended for use in the<br />
Santos Basin pre-salt area.<br />
The FPSO will operate in the Jubarte field, in the<br />
Espírito Santo portion of the Campos Basin, 80 km off<br />
the Espírito Santo coast. It is anchored at a water depth<br />
of 1,260 metres and will produce oil of 17 degrees<br />
API. Once on stream, the P-57 will be connected to 22<br />
wells, 15 of which are producers and 7 water injectors.<br />
With its ability to process heavy oil, the P-57 will be the<br />
first unit of this complexity to operate on the Espírito<br />
Santo coast. The P-57 FPSO is a spread moored vessel<br />
and has the possibility to offload both forward and aft.<br />
With a daily production capacity of 180,000 barrels of<br />
oil per day and 2 million cubic metres of gas per day, it<br />
is the largest FPSO that <strong>SBM</strong> <strong>Offshore</strong> has ever built.<br />
The topsides are of an impressive size weighing 14,500<br />
tonnes and the spread mooring arrangement was an<br />
achievement in technical design with 21 mooring lines<br />
of varying lengths.<br />
84 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Local<br />
Content<br />
In order to complete this complex project, <strong>SBM</strong><br />
<strong>Offshore</strong> engaged team members from each of its four<br />
global execution centres (Monaco, Schiedam, Houston<br />
and Kuala Lumpur) as well as a large Brazilian team in<br />
the Rio, Alphaville, Macaé, and Vitória offices.<br />
Between October 2008 and March <strong>2010</strong>, the hull<br />
was converted from the Accord oil tanker at Keppel<br />
Shipyard in Singapore. While the refurbishment of the<br />
hull was underway, fabrication of the oil and gas processing<br />
modules (topsides) was completed in Brazil at<br />
the UTC Engenharia site in Niteroi and at the BrasFELS<br />
shipyard in Angra dos Reis. In April <strong>2010</strong> the P-57<br />
FPSO arrived at the BrasFELS shipyard for the final<br />
integration and commissioning phase.<br />
During the development of P-57, <strong>SBM</strong> <strong>Offshore</strong><br />
achieved a level of local content surpassing 65%, a first<br />
for a contractor-supplied unit in Brazil. To do so, <strong>SBM</strong><br />
<strong>Offshore</strong> developed relationships with an extensive list<br />
of Brazilian subcontractors, resulting in a substantial<br />
amount of local contracts going to Brazilian suppliers<br />
and over 5 million local manhours logged on the<br />
project. It is <strong>SBM</strong> <strong>Offshore</strong>’s strategy to prioritize the<br />
procurement of goods and services in Brazil in order to<br />
contribute to the expansion of the domestic industry.<br />
These efforts resulted in the generation of an estimated<br />
2,000 direct jobs in the country.<br />
The P-57 design was simplified and its equipment<br />
standardized pursuant to the highest operating safety<br />
standards. This strategy ensured greater efficiency both<br />
in project management and in areas of procurement,<br />
construction, assembly and testing. Additionally, the<br />
new strategy resulted in a lighter, easier-to-maintain<br />
platform offering the client significant economic, managerial,<br />
and technical gains.
Host country <strong>Sustainability</strong><br />
Crew member onboard the FPSO<br />
Espirito Santo
Renewable Supply Chain Energy Systems<br />
Actively present and producing in 18 countries worldwide,<br />
<strong>SBM</strong> <strong>Offshore</strong> also works with suppliers from<br />
37 countries. The Company’s principal suppliers are<br />
mainly located in Europe, the United States, Singapore<br />
and Brazil; 26% of the Company’s volume of business<br />
in procured deliverables or services in <strong>2010</strong> has been<br />
achieved with developing countries.<br />
Through the Vendor Relationship Management (VRM)<br />
internet portal, the Company manages an internal vendor<br />
pre qualification process.<br />
The Company standards, such as business ethics<br />
and insurances, are covered in the Special Terms &<br />
Conditions. Those are systematically sent to vendors<br />
or suppliers from the bidding stage onwards for each<br />
and every project.<br />
Compliance with the Company’s Code of Conduct<br />
is mandatory for suppliers, their subcontractors and<br />
agents.<br />
During <strong>2010</strong>, the Company audited 60 of its suppliers<br />
using a product classification system ranking from A<br />
(main suppliers, such as construction yards) to D (less<br />
critical equipment or service). All Vendors supplying A<br />
to C products are submitted to a quality process and<br />
A and B criticalities are audited every 3 years. 114 corrective<br />
action reports were issued in <strong>2010</strong> following<br />
these audits.<br />
86 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Supply Chain<br />
in focus<br />
Vendor Relationship<br />
Management<br />
Suppliers are selected upon compliance with the industry<br />
standards and market conditions. The Company’s<br />
VRM portal is publicly listing the documents required<br />
to enter the pre qualification process hence needed for<br />
the evaluation of the supplier and proposed equipment.<br />
1. Standard Vendor Qualification Questionnaire<br />
2. ISO certifications<br />
3. Quality manual<br />
4. HSE manual<br />
5. Reference lists<br />
6. Organization charts (company and group)<br />
7. Brochures, company profile, products<br />
descriptions, etc.<br />
8. All QA documentation<br />
(SQR forms, CAR’s, audit, etc.)<br />
VRM product pre qualification confirms that <strong>SBM</strong><br />
<strong>Offshore</strong> may start business with the vendors for<br />
selected equipment or services. Vendors have been<br />
approved as potential candidates to work with the<br />
Company.<br />
The prequalified vendors for equipment or services are<br />
then referenced in the Supply Chain system tool as<br />
approved suppliers.<br />
In December <strong>2010</strong>, more than 11,000 products or<br />
services had been referenced.
Supply Chain<br />
Supply Chain<br />
<strong>SBM</strong> <strong>Offshore</strong> worker onboard the<br />
MOPUstor in Norway
Renewable Supply Chain Energy Systems<br />
<strong>SBM</strong> <strong>Offshore</strong>’s Code of Conduct<br />
Towards Suppliers<br />
<strong>SBM</strong> <strong>Offshore</strong>'s Code of Conduct<br />
subscribes to the United<br />
Declaration of Human Rights, the<br />
OECD Guidelines for Multinational<br />
Enterprises, ILO conventions and<br />
the UN Global Compact. Code<br />
applies to all employees, agency<br />
personnel, officers, and directors<br />
of <strong>SBM</strong> <strong>Offshore</strong> and its controlled<br />
subsidiaries (including Joint<br />
Ventures).<br />
The Company responsibilities to<br />
suppliers are described in <strong>SBM</strong><br />
<strong>Offshore</strong>'s Code of Conduct:<br />
• Selecting suppliers on the basis<br />
of generally accepted market<br />
considerations;<br />
• Systematically offering host<br />
country suppliers, as a minimum,<br />
a fair chance to provide<br />
products and services and making<br />
material effort to enhance<br />
their capabilities through guidance<br />
and transfer of know- how;<br />
• Paying market prices and making<br />
reasonable demands;<br />
• Striving for long-term stability in<br />
the relationship, in exchange for<br />
value, quality, competitiveness<br />
and reliability;<br />
• Paying suppliers on time,<br />
according to the agreements<br />
made;<br />
• Being open and reliable in all our<br />
activities;<br />
88 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
• Not accepting cash gifts or<br />
any substantial non-cash gifts<br />
(including entertainment). In<br />
general, gifts may only be made<br />
in strict accordance with the<br />
employee guidelines;<br />
• Selecting suppliers who do<br />
adhere to the applicable national<br />
and international standards and<br />
to the principles set out in this<br />
Code;<br />
• Selecting suppliers that apply<br />
sufficient focus to working<br />
conditions for their employees<br />
in accordance with<br />
ILO ( International Labour<br />
Organization) conventions;<br />
• Monitoring compliance with<br />
this Code by suppliers. In<br />
instances where the results of<br />
assessments are found to be<br />
unsatisfactory, <strong>SBM</strong> <strong>Offshore</strong><br />
will engage with the business<br />
partner in developing improvements<br />
to facilitate compliance<br />
with these standards. However,<br />
if a supplier repeatedly demonstrates<br />
a lack of interest to<br />
improve its standards, <strong>SBM</strong><br />
<strong>Offshore</strong> will take appropriate<br />
action which could eventually<br />
mean withdrawal from the<br />
relationship.
Topsides of an FPSO<br />
Supply Chain
Renewable Energy Systems<br />
Introduction<br />
After more than 50 years of continuous innovation in<br />
the handling and processing of hydrocarbons in the offshore<br />
environment, <strong>SBM</strong> <strong>Offshore</strong> has put its expertise<br />
in the design, installation and operation of marine systems<br />
to work for new energy resources, in line with the<br />
drive to reduce carbon emissions and to anticipate the<br />
changing mix of energy sources.<br />
Already a few years back, the Company had begun an<br />
active market entry strategy for both Liquefied Natural<br />
Gas (LNG) and Renewable systems in response to the<br />
rising importance of alternative energy resources. To<br />
enhance the Company’s in-house knowledge, <strong>SBM</strong><br />
<strong>Offshore</strong> began to pursue several initiatives including<br />
the development of various new technologies focused<br />
on natural gas and sustainable energies.<br />
The important resources dedicated to Liquefied Natural<br />
Gas solutions have paid off in a leading market position<br />
for the Company in this promising sector. <strong>SBM</strong><br />
<strong>Offshore</strong>’s booked progress regarding floating LNG can<br />
be found in the Annual <strong>Report</strong>, section 3 under Product<br />
and Technology Development.<br />
The Company’s goal in Renewable Energy is to develop<br />
technically robust and commercially sound sustainable<br />
energy systems operating in the marine environment<br />
where the Company's competitive edge in offshore<br />
engineering is greatest. The waters of the world contain<br />
an enormous amount of potential energy. Capturing this<br />
energy successfully requires extensive knowledge and<br />
experience in the offshore environment. Accordingly,<br />
fields of potential interest for the Company are wave<br />
energy, offshore wind energy and Ocean Thermal<br />
Energy Conversion.<br />
Energy generation achieved through these key enabling<br />
technologies demonstrates <strong>SBM</strong> <strong>Offshore</strong>’s commitment<br />
to remain at the forefront of offshore energy<br />
innovation tomorrow, as the Company continues to<br />
strive for energy efficiency in its own operations today.<br />
90 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
Renewable<br />
Energy
“ Wave Energy Converter -<br />
like a snake in the water”<br />
Technology development is the foundation for <strong>SBM</strong><br />
<strong>Offshore</strong>’s future and includes a substantial R&D<br />
budget. In <strong>2010</strong>, as was already the case in 2009, the<br />
majority of the R&D budget designated to Renewable<br />
Energy continued to fund the Wave Energy Converter<br />
(WEC) programme,as the Company believes this offers<br />
the greatest potential for bulk electricity supply at commercially<br />
viable prices.<br />
Wave energy is very much a growing sector. No commercial<br />
projects have been completed to date, as it is<br />
one of the more difficult technologies to master due to<br />
the marine environment. The Company is working on a<br />
prototype wave energy generator based on emerging<br />
power take-off technologies. In 2009, the Company<br />
entered into a cooperation agreement with a large<br />
industrial player to develop this technology.<br />
The WEC technology will permit the production of<br />
clean energy in the future, harnessing the untapped<br />
resources of seas. To demonstrate the WEC, a development<br />
programme has been set up with the plan<br />
to have an offshore grid-connected prototype in the<br />
medium term.<br />
In the Company’s application, the WEC will transfer the<br />
energy contained in the movement of seawater caused<br />
by waves directly into electrical power, in a high efficiency<br />
process. By using this technology, more energy<br />
can be significantly converted into electricity than is<br />
possible with a conventional generator.<br />
<strong>SBM</strong> <strong>Offshore</strong> and its industrial partner believe that<br />
this combination of converter design and electroactive<br />
polymer is a promising approach to leverage<br />
the wide spectrum of wave conditions. More importantly,<br />
it avoids fatigue and maintenance issues which<br />
represent a major cost factor. It is expected that the<br />
WEC technology will be of particular interest to the<br />
utility companies worldwide aiming to extend their<br />
Renewable Energy portfolio.<br />
Renewable<br />
Marine Energy<br />
Renewable Renewable Energy Systems Energy<br />
The growth of the Marine Renewables sector will<br />
depend on a complex array of factors including:<br />
• Security of supply which includes fossil fuel prices;<br />
• Cost of energy development;<br />
• Technology development;<br />
• Quality and versatility of electricity networks;<br />
• Environmental and regulatory requirements.<br />
Nevertheless, <strong>SBM</strong> <strong>Offshore</strong> believes that the growing<br />
popular and legislative support for Renewable Energy<br />
will continue to underpin demand for clean forms<br />
of energy to which the Company wishes to respond<br />
proactively.<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 91
Renewable Energy Systems<br />
“ Oil Industry technology used<br />
for Wind Turbine Installation”<br />
Benefitting from a very solid market outlook, the wind<br />
energy industry is rapidly expanding to wind farms<br />
offshore, primarily in Europe. Even conservative predictions<br />
indicate that ten years from now, 1,500 turbines<br />
will be installed offshore every year, not including the<br />
developments outside Europe.<br />
The Company is successfully supporting the development<br />
of the offshore wind industry by transferring its<br />
knowledge of offshore construction vessels to the<br />
contracting firms building the wind farms in open sea.<br />
Multiple orders have been obtained for the design of<br />
Jack-up vessels and the delivery of essential equipment<br />
for these vessels, such as jacking systems and<br />
cranes. Jack-ups offer reliable construction facilities for<br />
the 20-45 metres water depth range where most of the<br />
wind turbines are projected.<br />
<strong>Offshore</strong> wind farms<br />
Typically, offshore wind farms are developed in a grid<br />
of 50-100 units. Speed is critical for the installation of<br />
this number of units, especially considering weather<br />
window restrictions.<br />
Average sizes of the turbines are: rotor diameters of<br />
80 to 125 metres, turbine weights (nacelle + rotor) of<br />
200-450 tonnes, nacelle elevations 90-110 metres<br />
above sea level. It is expected that 3.6 MW and 5 MW<br />
machines will be the standard for the coming years,<br />
and most new installation equipment is being designed<br />
for these sizes.<br />
Currently foundations are bottom fixed, with the majority<br />
comprising of monopoles. However, gravity-based<br />
foundations are also being used; and for deeper water,<br />
tripods and jackets are being developed. Turbine installation<br />
generally occurs in separate pieces: foundation,<br />
transition piece, column, nacelle, rotor/blades.<br />
92 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
<strong>Offshore</strong><br />
Wind Energy<br />
Equipment for installation and<br />
maintenance<br />
The Company has provided Jack-up technology for<br />
oil and gas applications, since the first delivery of the<br />
Seashell in 1959. Also, contractors specialised in civil<br />
construction in coastal waters have used that technology<br />
in the past. This valuable expertise has been<br />
recognised by contractors active in the installation of<br />
offshore wind farms.<br />
Based on the bright market outlook, many contractors<br />
have decided to invest in new, dedicated installation<br />
equipment. The specification of the Jack-up units has<br />
been tuned to match the exact requirements of wind<br />
turbine installations for deck space, payload capacity<br />
and stability. And, of course, the lifting capabilities in<br />
terms of weight and height of reach are unique for this<br />
type of unit.<br />
The recent Gusto-MSC NG9000 unit, with its updated<br />
fast continuous jacking systems, and a powerful crane<br />
of 800 tonnes with a boom length of 94 metres appears<br />
a market favourite. The vessels are self-propelled. They<br />
collect the turbines to be installed from the shore base<br />
(eight of the larger turbines in one go). Once arrived in<br />
the field, they are dynamically positioned when lowering<br />
the legs to the seabed. After lifting themselves out of the<br />
water, they become a stable construction platform. The<br />
specially developed crane is arranged around one of the<br />
aft legs to make most efficient use of the deck space.<br />
Over the past years, including <strong>2010</strong>, a total of ten contracts<br />
were placed with the Company for Jack-ups<br />
dedicated for installation of offshore wind turbines.<br />
Generally these contracts comprise the basic design<br />
package for the unit and the supply of jacking systems<br />
and cranes. Furthermore, some twelve multi-purpose<br />
Jack-ups designed by the Company have found<br />
employment in the offshore wind industry.
Top:<br />
Piping on the FPSO Okha<br />
Bottom:<br />
Technician onboard the<br />
FPSO Okha in Singapore<br />
Renewable Energy<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 93
FPSO The Deep Capixaba Panuke at Production anchorage Field in<br />
Singapore Centre in dry following dock in upgrade Abu Dhabi<br />
for<br />
the Cachalote field requirements
Performance Indicators<br />
Performance<br />
Indicators<br />
98 <strong>Sustainability</strong> <strong>Report</strong>ing Scope<br />
101 Performance Indicators<br />
111 PwC Assurance <strong>Report</strong><br />
112 GRI Index Level C+<br />
113 Notes<br />
96 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
5
<strong>Sustainability</strong><br />
<strong>Report</strong>ing Scope<br />
Page<br />
98<br />
PwC Assurance<br />
<strong>Report</strong><br />
Page<br />
111<br />
GRI Index Level C+<br />
Page<br />
112<br />
Performance<br />
Indicators<br />
Page<br />
101<br />
Notes<br />
Page<br />
113 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 97
Performance Indicators<br />
<strong>Sustainability</strong><br />
<strong>Report</strong>ing Scope<br />
<strong>Report</strong>ing Segments<br />
The reporting scope is divided into two main segments,<br />
Onshore Operations and <strong>Offshore</strong> Production.<br />
Depending on the performance indicators being<br />
reported, the segment can be split further.<br />
The results are reported as performance indicators and<br />
are presented for both 2009 and <strong>2010</strong> to facilitate comparison.<br />
To highlight medium term trends, the Company<br />
has in some cases decided to show multiple years of<br />
reporting.<br />
Health, Safety and Security<br />
<strong>Report</strong>ing<br />
Performance indicators are applied to the Company<br />
for both Onshore Operations and <strong>Offshore</strong> Production.<br />
Indicators take into account all permanent employees,<br />
part-time employees, local employment staff from<br />
agencies on the construction sites, offices and onboard<br />
the offshore production fleet, i.e. all people working for<br />
<strong>SBM</strong> <strong>Offshore</strong>.<br />
HSSE incident reporting is registered and managed<br />
through the Single Incident <strong>Report</strong>ing System (SIRS)<br />
database for the Company.<br />
SIRS is a reporting system that is used to collect data<br />
on all incidents on all units operated by the Company.<br />
The system is a web based application and is accessible<br />
worldwide from all the locations to facilitate data<br />
entry.<br />
The Company also reports on any incidents at subcontractor’s<br />
construction facilities if the incident occurs<br />
while working on one of the Company’s projects.<br />
Manhours are calculated in three different ways<br />
depending on the segment; <strong>Offshore</strong> Production,<br />
Onshore Operations and Onshore construction.<br />
98 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
The Company records manhours for <strong>Offshore</strong><br />
Production based on the unit POB (Persons on Board).<br />
Onshore, the Company personnel record their manhours,<br />
using an internal Time REGistration system<br />
(TREG). Onshore construction yard manhours are<br />
reported to the Company by the yards themselves as<br />
total manhours worked.<br />
The Company uses manhours records and SIRS data<br />
to calculate Health and Safety performance indicators.<br />
The safety statistics are reported based on the incident<br />
classifications defined by OSHA, (Occupational<br />
Safety and Health Administration) International Industry<br />
Standard.<br />
The SIRS system will also record an incident that is<br />
classed as environmental, i.e. any unwanted release of<br />
pollutants to the environment.<br />
In addition to the SIRS monitoring application; the<br />
Monthly HSSE <strong>Report</strong> issued by the Corporate Head of<br />
HSSE, consolidates HSSE records and events for the<br />
Group, covering onshore and offshore.<br />
Environmental <strong>Report</strong>ing<br />
Environmental performance of the 11 production and/or<br />
storage units is reported taking into account the following<br />
reporting boundaries:<br />
• units in the Company's fleet producing and/or storing<br />
hydrocarbons under lease and operate contracts<br />
during <strong>2010</strong>;<br />
• units in which the Company exercises full operational<br />
management control;<br />
• units in which the Company has full ownership or<br />
participates in a Joint Venture (JV) partnership,<br />
where the Company controls 50% or more of the<br />
shares.<br />
<strong>Offshore</strong> Production environmental performance results<br />
are chosen according to the performance indicators<br />
relative to GRI. This includes greenhouse gases<br />
referred to as GHG, which are N2O, CH4 and CO2, in<br />
addition to other non-GHG air emissions, such as CO,<br />
NOx, SO2 and VOC. The air emissions calculation from<br />
the offshore production units are performed using as
the basis for the calculation the method from the UK<br />
offshore operators association (UKOOA).<br />
The Company uses the Greenhouse Gas Protocol<br />
(GHG Protocol) method to calculate CO2 equivalents.<br />
Carbon dioxide equivalency is a quantity that<br />
describes, for a given mixture and amount of greenhouse<br />
gas, the amount of CO2 that would have the<br />
same global warming potential (GWP), when measured<br />
over a specified timescale (generally, 100 years).<br />
<strong>Report</strong>ing scope for Environmental performance<br />
Unit name<br />
in operation<br />
Country of<br />
operation<br />
Jv partner and<br />
ownership level<br />
1 FPSO Kuito Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />
Sonangol 50%<br />
2 FPSO LPG Sanha Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />
Sonangol 50%<br />
3 FPSO Xikomba Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />
Sonangol 50%<br />
4 FPSO Mondo Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />
Sonangol 50%<br />
5 FPSO Saxi Batuque Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />
Sonangol 50%<br />
For more information on the GHG protocol and country<br />
specific calculation methods, please see their website:<br />
http://www.ghgprotocol.org/calculation-tools.<br />
Environmental spills to air, water or land for the units<br />
are reported.<br />
All reported air emissions exclude flaring, as this factor,<br />
related to the produced fluids from the oil/gas reservoirs,<br />
is reported by the Company’s clients.<br />
Jv ownership title Operational<br />
management<br />
Client<br />
Sonasing Kuito Ltd <strong>SBM</strong> <strong>Offshore</strong> Chevron<br />
Sonasing Sanha Ltd <strong>SBM</strong> <strong>Offshore</strong> Chevron<br />
Sonasing Xikomba Ltd <strong>SBM</strong> <strong>Offshore</strong> ExxonMobil<br />
Sonasing Mondo Ltd <strong>SBM</strong> <strong>Offshore</strong> ExxonMobil<br />
Sonasing Saxi Batuque<br />
Ltd<br />
<strong>SBM</strong> <strong>Offshore</strong> ExxonMobil<br />
6 FPSO Espadarte Brazil <strong>SBM</strong> <strong>Offshore</strong> 100% n/a <strong>SBM</strong> <strong>Offshore</strong> Petrobras<br />
7 FPSO Brasil Brazil <strong>SBM</strong> <strong>Offshore</strong> 51%<br />
MISC Berhad 49%<br />
FPSO Brasil Venture<br />
S.A.<br />
<strong>SBM</strong> <strong>Offshore</strong> Petrobras<br />
8 FPSO Marlim Sul Brazil <strong>SBM</strong> <strong>Offshore</strong> 100% n/a <strong>SBM</strong> <strong>Offshore</strong> Petrobras<br />
9 FPSO Capixaba Brazil <strong>SBM</strong> <strong>Offshore</strong> 80%<br />
Star 20%<br />
10 FPSO Espirito Santo Brazil <strong>SBM</strong> <strong>Offshore</strong> 51%<br />
MISC Berhad 49%<br />
11 FSO Yetagun Myanmar <strong>SBM</strong> <strong>Offshore</strong> 75%<br />
Mitsubishi 25%<br />
FPSO Capixaba Venture <strong>SBM</strong> <strong>Offshore</strong> Petrobras<br />
S.A.<br />
Brazilian Deepwater<br />
Production Ltd<br />
South East Shipping<br />
Co.Ltd<br />
<strong>SBM</strong> <strong>Offshore</strong> Shell<br />
Performance Indicators<br />
<strong>SBM</strong> <strong>Offshore</strong> Petronas<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 99
Performance Indicators<br />
Excluded from reporting scope<br />
Unit name in operation Country of<br />
operation<br />
JV partner and<br />
ownership level<br />
1 FSO LPG Nkossa II Congo (D.R.) <strong>SBM</strong> <strong>Offshore</strong> 49%<br />
Maersk Ltd 51%<br />
2 DeepDraft Semi<br />
Thunder Hawk*<br />
United States<br />
of America<br />
3 FPSO Kikeh Malaysia <strong>SBM</strong> <strong>Offshore</strong> 49%<br />
MISC Berhad 51%<br />
* not operated by <strong>SBM</strong> <strong>Offshore</strong><br />
Human Resource <strong>Report</strong>ing<br />
The Company’s Human Resource data covers the<br />
worldwide workforce and is broken down into segments<br />
of operating units, employment type, gender,<br />
and age. The performance indicators report the workforce<br />
status at year end on the 31st December <strong>2010</strong>.<br />
It includes all staff who were assigned on permanent<br />
and fixed-term contracts, employee hires and departures,<br />
total number of locally-employed staff from<br />
agencies and all crew working onboard the offshore<br />
production units. The performance indicators continue<br />
to report using the categories of White Collar and Blue<br />
Collar staff in <strong>2010</strong>. White Collar is defined as staff<br />
working at the Company’s corporate and engineering<br />
offices and four project execution centres. Blue Collar<br />
is defined as personnel working in project execution<br />
and construction activities onshore at construction<br />
yards, as well as offshore personnel employed onboard<br />
the offshore production units.<br />
New performance indicators have been added in <strong>2010</strong>,<br />
reporting on gender equality, seniority, skills management<br />
and lifelong learning processes in place at <strong>SBM</strong><br />
<strong>Offshore</strong>.<br />
100 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
JV ownership title Operational<br />
management<br />
Anchor Storage Ltd Gas<br />
Management<br />
(Congo) Ltd<br />
Client<br />
Total<br />
<strong>SBM</strong> <strong>Offshore</strong> 100% n/a Murphy Murphy<br />
Malaysia Deepwater<br />
Floating Terminal (Kikeh)<br />
Ltd<br />
Malaysia<br />
Deepwater<br />
Production<br />
Contractors<br />
Sdn Bhd<br />
Murphy<br />
Performance Reviews / Skills management<br />
/ Training<br />
In order to ensure people development and optimal distribution<br />
of resources within the Group, the Company<br />
conducts annual performance reviews for all employees.<br />
Globally, the Company uses the Hay Competency<br />
system to grade and evaluate all permanent staff.<br />
As a complementary parallel to this long-established<br />
annual performance review, the Talent Management<br />
and Succession Planning programs have been<br />
launched in 2009. A process called “People Reviews”<br />
is in place to discuss the strengths, development needs<br />
and potential future career paths of <strong>SBM</strong> employees,<br />
taking into account a certain number of criteria, and<br />
identify those who have the potential to take on greater<br />
leadership roles today and tomorrow. New indicators<br />
report on number of people reviewed in <strong>2010</strong>.<br />
The total training hours for all Company staff, for both<br />
Blue Collar staff and White Collar staff, are included in<br />
this report.
Performance<br />
Indicators<br />
Economic<br />
Share price<br />
Listed as <strong>SBM</strong> <strong>Offshore</strong> N.V. on the Euronext Stock Exchange, Amsterdam <strong>2010</strong> 2009<br />
Turnover as % of share capital 161.38 193.60<br />
Highest share price in € 17.16 15.13<br />
Lowest share price in € 11.41 9.16<br />
Closing share price in € 16.77 13.78<br />
Closing share price in US$ 22.43 19.75<br />
Financial results<br />
Performance Indicators<br />
In million of US$ (unless stated otherwise) <strong>2010</strong> 2009<br />
Net Profit 276.0 230.0<br />
EBIT 362.4 293.4<br />
EBITDA 688.4 613.3<br />
Capital expenditure 519.0 656.0<br />
Total equity at year end 2,123.4 1816.8<br />
Turnover 3,055.8 2,956.5<br />
Total assets at year end 5,091.0 4,658.4<br />
Shareprice (€) at year end 16.77 13.78<br />
AEX-Index at year end 354.6 335.3<br />
Market Capitalisation US$ at year end 3,783.0 3,196.80<br />
Production of hydrocarbons<br />
<strong>Offshore</strong> Production by region Units MMbbls<br />
<strong>2010</strong><br />
Number of<br />
Offloads<br />
Brazil 5 67,274,783 146<br />
Asia 1 3,943,024 11<br />
West Africa 5 76,588,423 146<br />
Total 11 147,806,230 303<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 101
Performance Indicators<br />
Health, Safety, Security (H.S.S.)<br />
Occupational health and safety<br />
<strong>2010</strong> 2009<br />
Average absence due to normal illness (percentage days lost through illness per employee) 2.6% 2.5%<br />
Total consolidated million manhours <strong>SBM</strong> <strong>Offshore</strong> (including <strong>Offshore</strong> Production Fleet) 12.45 12.36<br />
Total consolidated million manhours Onshore Operations (excluding Subcontractors) 6.49 6.57<br />
Total consolidated million manhours <strong>Offshore</strong> Production (excluding installation vessels) 5.95 5.79<br />
Lost Time Accident Frequency Onshore Operations 0.06 -<br />
Lost Time Accident Frequency <strong>Offshore</strong> Production 0.1 0.03<br />
Death during service (natural causes- non work-related) 2 7<br />
Fatalities (death resulting from a work-related incident or illness) 0 0<br />
Subcontractors manhours<br />
Manhours <strong>2010</strong><br />
Projects 29,817,880<br />
Exposure hours by location<br />
<strong>2010</strong><br />
<strong>SBM</strong>-Monaco 2,431,338<br />
<strong>SBM</strong>-Atlantia 1,308,080<br />
<strong>SBM</strong>-Malaysia 766,047<br />
<strong>SBM</strong>-PC 221,397<br />
<strong>SBM</strong>-Services 422,117<br />
<strong>SBM</strong>-Gusto & <strong>SBM</strong>-MSC 1,345,171<br />
Dynamic Installer 205,047<br />
Subcontractors 29,817,880<br />
Total 36,517,077<br />
102 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
HSS Accident Statistics<br />
Performance Indicators<br />
<strong>2010</strong> 2009<br />
HSS ACCIDENT STATISTICS ONSHORE OPERATIONS<br />
Exposure Hours 6,494,150 6,572,753<br />
Fatality FAT 0 0<br />
Lost Time Incident LTI 2.00 0<br />
Restricted Work Case RWC 1.00 0<br />
Medical Treatment Case MTC 3.00 1.00<br />
Near Miss NM 1.00 0<br />
LTI Days Lost Days Lost 57.00 0<br />
Lost Time Incident Severity Rate LTISR 1.76 0<br />
Lost Time Incident Frequency Rate LTIFR 0.06 0<br />
Total Recordable Incidents TRI 6.00 1.00<br />
Total Recordable Incident Frequency Rate TRIFR 0.18 0.03<br />
HSS ACCIDENT STATISTICS OFFSHORE PRODUCTION<br />
Exposure Hours 5,950,897 5,795,151<br />
Fatality FAT 0 0<br />
Lost Time Incident LTI 3 1<br />
Restricted Work Case RWC 8 4<br />
Medical Treatment Case MTC 15 12<br />
Near Miss NM 74 89<br />
LTI Days Lost Days Lost 64 91<br />
Lost Time Incident Severity Rate LTISR 2.15 3.14<br />
Lost Time Incident Frequency Rate LTIFR 0.10 0.03<br />
Total Recordable Incidents TRI 26 17<br />
Total Recordable Incident Frequency Rate TRIFR 0.87 0.59<br />
HSS ACCIDENT STATISTICS FOR SUBCONTRACTORS<br />
(FABRICATION/CONVERSION YARDS)<br />
Exposure Hours 29,817,880 34,086,319<br />
Fatality FAT 0 -<br />
Lost Time Incident LTI 10.00 6.00<br />
Restricted Work Case RWC 20.00 16.00<br />
Medical Treatment Case MTC 17.00 16.00<br />
Near Miss NM 82.00 65.00<br />
LTI Days Lost Days Lost 170.00 70.00<br />
Lost Time Incident Severity Rate LTISR 1.14 0.41<br />
Lost Time Incident Frequency Rate LTIFR 0.07 0.04<br />
Total Recordable Incidents TRI 47.00 38.00<br />
Total Recordable Incident Frequency Rate TRIFR 0.32 0.22<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 103
Performance Indicators<br />
HSS Accident Statistics for Dynamic Installer<br />
<strong>2010</strong><br />
Exposure Hours 205,047<br />
Fatality FAT 0<br />
Lost Time Incident LTI 1<br />
Restricted Work Case RWC 0<br />
Medical Treatment Case MTC 1<br />
Near Miss NM 5<br />
LTI Days Lost Days Lost 20<br />
Lost Time Incident Severity Rate LTISR 19.51<br />
Lost Time Incident Frequency Rate LTIFR 0.9754<br />
Total Recordable Incidents TRI 2<br />
Total Recordable Incident Frequency Rate TRIFR 1.951<br />
Environmental data<br />
<strong>Offshore</strong> production - Recordable Spills<br />
<strong>2010</strong> 2009<br />
<strong>Offshore</strong> Production Units 11 12<br />
Contained Spills Onboard 15 16<br />
External Spills to Environment 5 7<br />
GHG Emissions excluding Flaring<br />
Values expressed in millions of tonnes CO2 equivalent CO<br />
<strong>2010</strong><br />
2 CH4 N2 BRAZIL<br />
O<br />
Marlim Sul 0.26 0.002 0.006<br />
Brasil 0.15 0.001 0.003<br />
Espadarte 0.12 0.001 0.003<br />
Capixaba 0.11 0.001 0.002<br />
Espirito Santo<br />
ASIA<br />
0.22 0.001 0.005<br />
Yetagun<br />
WEST AFRICA<br />
0.005 0 0<br />
Xikomba 0.17 0.001 0.004<br />
Mondo 0.47 0.003 0.011<br />
Saxi Batuque 0.24 0.002 0.006<br />
Kuito 0.33 0.002 0.008<br />
Sanha 0.004 0 0<br />
Total 2.08 0.013 0.049<br />
104 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
Other Atmospheric Emissions excluding Flaring<br />
Values expressed in tonnes CO NOx SO<br />
<strong>2010</strong><br />
2 BRAZIL<br />
VOC's<br />
Marlim Sul 294 684 19 8<br />
Brasil 156 329 3 3<br />
Espadarte 138 319 9 4<br />
Capixaba 165 541 43 14<br />
Espirito Santo<br />
ASIA<br />
243 531 8 5<br />
Yetagun<br />
WEST AFRICA<br />
13 57 6 2<br />
Xikomba 181 382 3 3<br />
Mondo 492 1005 3 6<br />
Saxi Batuque 256 526 2 3<br />
Kuito 377 890 27 12<br />
Sanha 10 45 5 1<br />
Total 2325 5310 128 61<br />
GHG Emissions Comparison<br />
Values expressed in tonnes <strong>2010</strong> 2009<br />
Number of <strong>Offshore</strong> Production Units 11 12<br />
N 2 O 159 148<br />
CH 4 640 571<br />
CO 2 2,076,229.8 1,823,651*<br />
* level reported in 2009 for Espirito Santo was overestimated and corrected<br />
Source: DEFRA - Environmental Key Performance Indicators; <strong>Report</strong>ing Guidelines for UK Business;<br />
Chapter 4. Page 28 4.1 Emissions to Air KPI 1 Greenhouse Gases<br />
Performance Indicators<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 105
Performance Indicators<br />
Non GHG Emissions Comparison<br />
Values expressed in tonnes <strong>2010</strong> 2009<br />
Number of <strong>Offshore</strong> Production Units 11 12<br />
CO 2,325 2,409<br />
NOx 5,310 5,875<br />
SO 2 128 212<br />
VOC 61 85<br />
Regional CO 2 Emissions<br />
Values expressed in tonnes <strong>2010</strong> 2009<br />
Number of <strong>Offshore</strong> Production Units 11 12<br />
Brazil 857,694 752,314*<br />
Caspian - 1,552<br />
Asia 5,017 4,393<br />
West Africa 1,213,519 1,065,392<br />
Total 2,076,230 1,823,651<br />
* Level reported in 2009 for Espirito Santo was overestimated and corrected<br />
Indirect Energy Consumption<br />
<strong>2010</strong> 2009<br />
Total electrical usage kWh 10,339,123 10,478,068<br />
Total tonnes C0 2 equivalent 4,063 4,113<br />
Calculated using World Resource Institute Greenhouse Gas Protocol: www.ghgprotocol.org/calculation-tools<br />
106 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
Human Resources (H.R.)<br />
Permanent Employees Headcount by Operating Unit and Gender<br />
<strong>2010</strong><br />
Female Male Total Ratio of females<br />
<strong>SBM</strong>-Gusto 78 324 402 19%<br />
<strong>SBM</strong>-MSC 5 58 63 8%<br />
<strong>SBM</strong>-Atlantia 150 347 497 30%<br />
<strong>SBM</strong>-Malaysia 104 265 369 28%<br />
<strong>SBM</strong>-Monaco 334 884 1218 27%<br />
<strong>SBM</strong>-Services 41 169 210 20%<br />
<strong>SBM</strong>-PC 113 1124 1237 9%<br />
<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 56 62 118 47%<br />
Onshore 91% 66% 72% 27%<br />
<strong>Offshore</strong> 9% 34% 28% 7%<br />
Total 881 3233 4,114 21%<br />
MSTC Functions: Marketing, Sales, Treasury and Corporate Functions<br />
Permanent and Contract Employees Headcount by Operating Unit<br />
Headcount<br />
permanent<br />
employees<br />
Headcount<br />
contract<br />
employees<br />
Total<br />
Headcount<br />
employees<br />
Performance Indicators<br />
<strong>2010</strong><br />
Ratio of<br />
contract<br />
employees<br />
<strong>SBM</strong>-Gusto 402 133 535 25%<br />
<strong>SBM</strong>-MSC 63 18 81 22%<br />
<strong>SBM</strong>-Atlantia 497 104 601 17%<br />
<strong>SBM</strong>-Malaysia 369 8 377 2%<br />
<strong>SBM</strong>-Monaco 1218 706 1924 37%<br />
<strong>SBM</strong>-Services 210 56 266 21%<br />
<strong>SBM</strong>-PC 1237 613 1850 33%<br />
<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 118 6 124 5%<br />
Blue collar 41% 76% 51% 42%<br />
White collar 59% 24% 49% 14%<br />
Total 4,114 1,644 5,758 29%<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 107
Performance Indicators<br />
Permanent Employees Headcount by Age Bracket<br />
<strong>2010</strong><br />
Under 30 Years 30-50 Years Above 50 Years<br />
<strong>SBM</strong>-Gusto 67 267 68<br />
<strong>SBM</strong>-MSC 16 37 10<br />
<strong>SBM</strong>-Atlantia 67 298 132<br />
<strong>SBM</strong>-Malaysia 86 261 22<br />
<strong>SBM</strong>-Monaco 357 724 137<br />
<strong>SBM</strong>-Services 34 137 39<br />
<strong>SBM</strong>-PC 161 682 257<br />
<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 13 79 26<br />
Total 801 2485 691<br />
<strong>SBM</strong>-PC excludes some staff members (total 137 persons) for who data are not available.<br />
Permanent Employees Headcount by Seniority<br />
Under 5 Years Between 5 to<br />
10 Years<br />
Between 10 to<br />
15 Years<br />
<strong>2010</strong><br />
Above 15 Years<br />
<strong>SBM</strong>-Gusto 220 109 41 32<br />
<strong>SBM</strong>-MSC 28 13 10 12<br />
<strong>SBM</strong>-Atlantia 285 175 27 10<br />
<strong>SBM</strong>-Malaysia 361 4 4 -<br />
<strong>SBM</strong>-Monaco 906 182 66 64<br />
<strong>SBM</strong>-Services 117 54 16 23<br />
<strong>SBM</strong>-PC 745 244 86 25<br />
<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 49 27 18 24<br />
Total 2711 808 268 190<br />
<strong>SBM</strong>-PC excludes some staff members (total 137 persons) for who data are not available.<br />
Permanent Part Time Employees Headcount by Operating Unit<br />
% Part Time<br />
employees<br />
% Female<br />
Employees<br />
<strong>2010</strong><br />
% Male<br />
Employees<br />
<strong>SBM</strong>-Gusto 20% 50% 50%<br />
<strong>SBM</strong>-MSC 24% 27% 73%<br />
<strong>SBM</strong>-Atlantia 0% 0% 0%<br />
<strong>SBM</strong>-Malaysia 0% 0% 0%<br />
<strong>SBM</strong>-Monaco 2% 91% 9%<br />
<strong>SBM</strong>-Services 3% 100% 0%<br />
<strong>SBM</strong>-PC 0% 100% 0%<br />
<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 10% 100% 0%<br />
Total 3% 62% 38%<br />
108 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
Permanent Employees Headcount Turnover by<br />
Operating Unit<br />
Turnover<br />
headcount<br />
Total headcount<br />
<strong>2010</strong><br />
Turnover rate<br />
<strong>SBM</strong>-Gusto 23 402 6%<br />
<strong>SBM</strong>-MSC 3 63 5%<br />
<strong>SBM</strong>-Atlantia 65 497 13%<br />
<strong>SBM</strong>-Malaysia 32 369 9%<br />
<strong>SBM</strong>-Monaco 103 1,218 8%<br />
<strong>SBM</strong>-Services 11 210 5%<br />
<strong>SBM</strong>-PC 160 1,237 13%<br />
<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 18 118 15%<br />
Total 415 4,114 10%<br />
Permanent Employees Headcount Turnover by<br />
Category<br />
Turnover<br />
headcount<br />
Total headcount<br />
Permanent<br />
<strong>2010</strong><br />
Turnover rate<br />
Voluntary 272 6.6%<br />
Dismissal 112 2.7%<br />
Retirement 29 0.7%<br />
Fatalities non work related 2 0.0%<br />
Fatalities work related - 0.0%<br />
Total 415 4,114 10.1%<br />
Permanent Employees Turnover by Age Bracket<br />
Turnover<br />
Headcount<br />
Total permanent<br />
headcount<br />
Performance Indicators<br />
<strong>2010</strong><br />
Turnover rate<br />
Age 50 85<br />
Total 415<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 109
Performance Indicators<br />
Employees Training Hours by Operating Unit<br />
Total number of<br />
training hours<br />
<strong>2010</strong><br />
Total training<br />
hours per eligible<br />
employee<br />
<strong>SBM</strong>-Gusto 17,302 43.0<br />
<strong>SBM</strong>-MSC 1,171 18.6<br />
<strong>SBM</strong>-Atlantia 6,261 12.6<br />
<strong>SBM</strong>-Malaysia 4,111 11.1<br />
<strong>SBM</strong>-Monaco 42,538 39.4<br />
<strong>SBM</strong>-Services 5,439 23.1<br />
<strong>SBM</strong>-PC 70,595 40.2<br />
<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 1,570 13.3<br />
<strong>Offshore</strong> 70,563 41.7<br />
Onshore 78,424 28.3<br />
Total 148,987 32.9<br />
Eligible employee scope includes all permanent employees+ some contractors (Fleet)+ PAENAL staff<br />
Employees Training Hours for Fleet only<br />
<strong>2010</strong><br />
Total training hours for <strong>2010</strong> 68,647<br />
Training indicator hours/ eligible employees 42.4<br />
Eligible employee scope includes all permanent employees + some contractors<br />
Permanent Employees Performance Appraisals and<br />
skill mapping and developping process<br />
<strong>2010</strong><br />
Employees headcount eligible to Performance Appraisals 4,243<br />
Performance appraisals completed 95.1%<br />
Employees headcount eligible to People Review 711<br />
People Review indicator 100.0%<br />
All permanent employees are eligible to performance appraisal+ some long term contractors<br />
Women Men Equality<br />
<strong>2010</strong><br />
% of Women in management position 10%<br />
% of Women in management position <strong>Offshore</strong> 3%<br />
% of Women in management position Onshore 15%<br />
Ratio basic salary women/ men for Onshore 71%<br />
Donations<br />
In US$ Total<br />
Total 438,994.2<br />
110 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>
To the Board of<br />
Management of <strong>SBM</strong><br />
<strong>Offshore</strong> N.V.<br />
Assurance report<br />
<strong>Report</strong> on the <strong>Sustainability</strong><br />
<strong>Report</strong><br />
Engagement and responsibilities<br />
We have reviewed the <strong>Sustainability</strong> <strong>Report</strong> for the year<br />
<strong>2010</strong> (hereafter: ‘the <strong>Report</strong>’) of <strong>SBM</strong> <strong>Offshore</strong> N.V.,<br />
Rotterdam in which the company renders account of its<br />
performance related to sustainability in <strong>2010</strong>.<br />
Review: limited assurance<br />
A review is focused on obtaining limited assurance<br />
which does not require exhaustive gathering of evidence<br />
as in audit engagements. Consequently a review<br />
engagement provides less assurance than an audit.<br />
We do not provide any assurance on the assumptions<br />
and feasibility of prospective information, such as<br />
targets, expectations and ambitions, included in the<br />
<strong>Report</strong>.<br />
The Management Board of <strong>SBM</strong> <strong>Offshore</strong> N.V. is<br />
responsible for the preparation of the <strong>Report</strong>. We are<br />
responsible for providing an assurance report on the<br />
<strong>Report</strong>.<br />
<strong>Report</strong>ing criteria<br />
<strong>SBM</strong> <strong>Offshore</strong> N.V. developed its reporting criteria on<br />
the basis of the G3 Guidelines of the Global <strong>Report</strong>ing<br />
Initiative (GRI) as published in October 2006, as mentioned<br />
in the section titled reporting transparency on<br />
page 29 of the <strong>Report</strong>. The reporting criteria as developed<br />
by <strong>SBM</strong> <strong>Offshore</strong> N.V. contain certain inherent<br />
limitations which may influence the reliability of the<br />
information. The <strong>Report</strong> does not cover all lease units<br />
of <strong>SBM</strong> <strong>Offshore</strong> N.V. This is adequately disclosed in<br />
the section titled ‘<strong>Sustainability</strong> <strong>Report</strong>ing Scope’ on<br />
page 99 of the <strong>Report</strong>.<br />
We consider the reporting criteria to be relevant and<br />
sufficient for our examination.<br />
Scope and work performed<br />
We planned and performed our work in accordance<br />
with Dutch law, including Standard 3410N ‘Assurance<br />
engagements relating to sustainability reports’.<br />
Our most important review procedures were:<br />
• performing an external environment analysis and<br />
obtaining insight into the branch, relevant social<br />
issues, relevant laws and regulations and the characteristics<br />
of the organization;<br />
• assessing the acceptability of the reporting policies<br />
and consistent application of this, such as assessment<br />
of the outcomes of the stakeholder dialogue<br />
and the reasonableness of estimates made by<br />
management, as well as evaluating the overall presentation<br />
of the <strong>Report</strong>;<br />
• reviewing the systems and processes for data<br />
gathering, internal controls and processing of other<br />
information, such as the aggregation process of data<br />
to the information as presented in the <strong>Report</strong>;<br />
• reviewing internal and external documentation to<br />
determine whether the information in the <strong>Report</strong> is<br />
substantiated adequately;<br />
• assessing the application level according to the G3<br />
Guidelines of GRI.<br />
We believe that the evidence obtained from our examination<br />
is sufficient and appropriate to provide a basis<br />
for our conclusion.<br />
Conclusion<br />
Based on our procedures performed, nothing has come<br />
to our attention that would cause us to conclude that<br />
the <strong>Report</strong>, in all material respects, does not provides a<br />
reliable and adequate presentation of the policy of <strong>SBM</strong><br />
<strong>Offshore</strong> N.V. for sustainable development, or of the<br />
activities, events and performance of the organization<br />
relating to sustainable development during the reporting<br />
year, in accordance with the <strong>SBM</strong> <strong>Offshore</strong> N.V.<br />
reporting criteria.<br />
Rotterdam, 24 March 2011<br />
PricewaterhouseCoopers Accountants N.V.<br />
Original signed by: A.F. Westerman RA<br />
Performance Indicators<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 111
Performance Indicators<br />
GRI Index Level C+<br />
VISION AND STRATEGY<br />
ORGANISATIONAL PROFILE<br />
REPORT PARAMETRES<br />
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT<br />
ECONOMICAL PERFORMANCE INDICATORS<br />
ENVIRONMENTAL PERFORMANCE INDICATORS<br />
LABOUR PRATICES AND DECENT WORK<br />
SOCIETY<br />
112 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />
GRI Page<br />
<strong>Sustainability</strong>, vision and strategy 1.1 28<br />
Name of organisation 2.1 19<br />
Primary products 2.2 12, 19<br />
Operational structure 2.3 20<br />
Location of HQ 2.4 20<br />
Countries of operation 2.5 34<br />
Nature of owmership 2.6 22<br />
Markets served 2.7 19, 34<br />
Scale of reporting organisation 2.8 20, 26, 98<br />
Significant changes 2.9 none to report<br />
Awards received 2.10 not reported<br />
<strong>Report</strong>ing profile 3.1, 3.2, 3.3, 3.4 26, 116<br />
<strong>Report</strong>ing boundaries 3.5, 3.6, 3.7 22, 24, 98<br />
Basis for reporting including JV 3.8 20, 98<br />
Re-statements 3.10 52<br />
Significant changes 3.11 none to report<br />
GRI tables 3.12 112<br />
Governance 4.1, 4.2, 4.3, 4.4 19-24, 28-30<br />
Stakeholder engagement 4.14, 4.15 24, 30<br />
Employees EC3 68<br />
Direct and indirect energy consumption EN3, EN4 106<br />
Initiatives and reductions in energy<br />
requirements EN6 28-30, 53<br />
GHG and non GHG Emissions EN16, EN17, EN20 52, 104-106<br />
Number and volume of spills EN23 50, 104<br />
Employement LA1, LA2 62-71, 107-110<br />
Labour/ Management relations LA4 70<br />
Health and Safety LA7, LA8 45-48, 67, 103-104<br />
Training and Education LA10, LA11, LA12 58, 70-71, 110<br />
Diversity and Equal opportunity LA13, LA14 66-67, 110<br />
Community S01 22, 76-88
Notes<br />
Note 1<br />
The exposure hours, incidents and frequency rates<br />
shown below include all hours recorded on TREG<br />
(including <strong>SBM</strong>-PC) and any incidents recorded at<br />
<strong>SBM</strong> Offices and premises.<br />
Note 2<br />
FAT: Fatality<br />
LTI: Lost Time Incident<br />
RWC: Restricted Work Case<br />
MTC: Medical Treatment Case<br />
NM: Near Miss<br />
Days Lost: LTI Days Lost<br />
LTISR: Lost Time Incident Severity Rate<br />
LTIFR: Lost Time Incident Frequency Rate<br />
TRI: Total Recordable Incidents<br />
TRIFR: Total Recordable Incident Frequency Rate<br />
Note 3<br />
The Total Recordable Incidents is the sum of the<br />
Fatalities, Lost Time, Restricted Work Case and<br />
Medical Treatment Case incidents, but exclude First<br />
Aid Case and Near Miss Incidents.<br />
TRI = FAT+LTI+RWC+MTC<br />
TRIFR = TRI x 200,000<br />
EH<br />
Where:<br />
TRI = Total Recordable Incidents<br />
200,000 = base for 100 equivalent full-time<br />
workers (Working 40hrs per week, 50<br />
weeks per year)<br />
EH = Exposure Hours, total hours worked<br />
by all employees<br />
LTIFR = LTI x 200,000<br />
EH<br />
Performance Indicators<br />
Where:<br />
LTI = the number of Lost Time Incidents<br />
200,000 = base for 100 equivalent full-time<br />
workers (Working 40hrs per week, 50<br />
weeks per year)<br />
EH = Exposure Hours, total hours worked<br />
by all employees<br />
LTISR = Days Lost x 200,000<br />
EH<br />
Where:<br />
Days Lost = LTI Days Lost<br />
200,000 = base for 100 equivalent full-time<br />
workers (Working 40hrs per week, 50<br />
weeks per year)<br />
EH = Exposure Hours, total hours worked<br />
by all employees<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 113
Performance Indicators<br />
Yme MOPUstor in Norway
Performance Indicators<br />
<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 115
Performance Indicators<br />
<strong>SBM</strong> <strong>Offshore</strong> N.V.<br />
Postal address<br />
P.O. Box 31<br />
3100 AA Schiedam<br />
The Netherlands<br />
Street address<br />
Karel Doormanweg 66<br />
3115 JD Schiedam<br />
The Netherlands<br />
Telephone +31 (0)10 232 0900<br />
Telefax +31 (0)10 232 0999<br />
E-mail: sbm@sbmoffshore.com<br />
www.sbmoffshore.com<br />
Colophon<br />
Design<br />
Mattmo Concept | Design, Amsterdam<br />
Printing<br />
B.V. Drukkerij De Eendracht, Schiedam<br />
Disclaimer<br />
Some of the statements contained in this report that are not<br />
historical facts are statements of future expectations and<br />
other forward-looking statements based on management’s<br />
current views and assumptions and involve known<br />
and unknown risks and uncertainties that could cause actual<br />
results, performance, or events to differ materially from those<br />
in such statements. Such forward-looking statements are<br />
subject to various risks and uncertainties, which may cause<br />
actual results and performance of the Company’s business<br />
to differ materially and adversely from the forward-looking<br />
statements. Should one or more of these risks or uncertainties<br />
materialize, or should underlying assumptions prove incorrect,<br />
actual results may vary materially from those described in<br />
this presentation as anticipated, believed, or expected. <strong>SBM</strong><br />
<strong>Offshore</strong> NV does not intend, and does not assume any obligation,<br />
to update any industry information or forward-looking<br />
statements set forth in this presentation to reflect subsequent<br />
events or circumstances.<br />
116 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>