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Sustainability Report 2010 - SBM Offshore

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<strong>Sustainability</strong><br />

<strong>Report</strong> <strong>2010</strong>


<strong>Sustainability</strong><br />

<strong>Report</strong> <strong>2010</strong>


2 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

FPSO P-57 in Brazil


Technology<br />

Creating<br />

Value<br />

<strong>SBM</strong> <strong>Offshore</strong> <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> – CSR <strong>Report</strong> <strong>2010</strong> 3


<strong>SBM</strong> <strong>Offshore</strong>'s 12<br />

Life-Saving Rules and<br />

Message of Corporate<br />

Head of HSSE<br />

Page<br />

40<br />

Renewable Energy Introduction<br />

Page<br />

90<br />

Interview of Tony<br />

Mace, CEO of<br />

<strong>SBM</strong> <strong>Offshore</strong><br />

Page<br />

06<br />

4 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Local Investments<br />

Page<br />

82<br />

Renewable<br />

Marine Energy<br />

Page<br />

91


Supply Chain<br />

Page<br />

86<br />

Interviews<br />

and<br />

Sustainable<br />

Initiatives<br />

<strong>Offshore</strong> Wind Energy<br />

Page<br />

92<br />

People Reviews and<br />

Message of Corporate HR<br />

Director<br />

Page<br />

58<br />

Local Content Introduction<br />

by Francis Blanchelande,<br />

COO of <strong>SBM</strong> <strong>Offshore</strong><br />

Page<br />

76<br />

Local Workforce<br />

Page<br />

80<br />

Local Content<br />

Page<br />

84<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 5


Interview with<br />

CEO of <strong>SBM</strong> <strong>Offshore</strong><br />

Tony Mace,<br />

CEO of <strong>SBM</strong><br />

<strong>Offshore</strong><br />

6 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

“ The importance of sustainable<br />

business to <strong>SBM</strong> <strong>Offshore</strong>”<br />

<strong>Sustainability</strong> is tied up with <strong>SBM</strong><br />

<strong>Offshore</strong>’s business strategy as a whole.<br />

Concern for its employees is at the centre<br />

of the Company’s sustainability strategy.<br />

In an interview made by teleconference<br />

from the Company’s Dutch headquarters<br />

in Schiedam, with <strong>SBM</strong> <strong>Offshore</strong>’s CEO<br />

Tony Mace in Monaco, he emphasizes that<br />

“human capital is the Company’s greatest<br />

asset.”<br />

By Yvonne van der Heijden<br />

As an engineering contractor, <strong>SBM</strong> <strong>Offshore</strong><br />

has been involved in the design, supply and<br />

leasing of offshore energy related equipment<br />

for over fifty years. Mace explains<br />

that “we aim to manage our operations<br />

in a manner that complies with the highest<br />

standards of business practice. We<br />

always had a policy of looking after the<br />

health and safety of our employees and<br />

have broadened this gradually to include<br />

subcontractors we do business with.”<br />

Compared to its competitors, according<br />

to Mace, <strong>SBM</strong> <strong>Offshore</strong> stands out<br />

in developing health, safety, and security<br />

Company policies. “We have top of the<br />

line procedures in place and we continue<br />

to introduce new safety initiatives.”<br />

For instance, in <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong><br />

internally adopted “12 Life-Saving Rules”<br />

for all of its more than 5,700 employees<br />

worldwide. This scheme identifies twelve<br />

types of activities which statistically have<br />

caused the most accidents for employees<br />

working in the offshore industry; whether<br />

those activities take place at work on a<br />

platform, office or construction site or<br />

driving to work. Mace stated that “these<br />

rules range from entering an enclosed<br />

space in a construction yard without first<br />

checking if the space is safe, to speeding<br />

while driving or not wearing your<br />

seatbelt.”<br />

The training of all personnel also focuses<br />

on the ability to look out for oneself. “Of<br />

course the Company provides the framework<br />

and processes for a healthy and<br />

safe work environment through safety<br />

training, design, equipment, and so on”,<br />

notes Mace. “But at the end of the day<br />

everybody has to be very much aware<br />

of their own safety as well. Eventually,<br />

every individual contributes to the overall<br />

achievement of our goal, which is of<br />

course to have zero accidents.”


Engage national crew<br />

Another aspect of <strong>SBM</strong> <strong>Offshore</strong>’s sustainability<br />

strategy is to engage national<br />

workers and small businesses in the countries<br />

in which it operates. In doing so the<br />

Company contributes to the development<br />

of local communities. <strong>SBM</strong> <strong>Offshore</strong> has<br />

local operations in Angola (with almost 50%<br />

national crew) and Brazil (with 75% national<br />

crew), and will start new facilities with local<br />

involvement in Equatorial Guinea and the<br />

Canadian province of Nova Scotia in 2011.<br />

Following the initial development, in line<br />

with Angolan wishes to also construct offshore<br />

facilities in Angola, the Company with<br />

its Angolan partners started to develop an<br />

FPSO integration and construction yard in<br />

an area of Angola which has low economic<br />

activity and high unemployment. Mace<br />

stated that “we were encouraged by the<br />

Angolan governmental policy that projects<br />

must take place in Angola itself. To show<br />

our commitment, we started building the<br />

construction yard ‘PAENAL’ in anticipation<br />

Human capital is the<br />

Company’s greatest asset<br />

Local content is developing into a key element<br />

of <strong>SBM</strong> <strong>Offshore</strong>’s growth strategy.<br />

Angola is a case in point. “For us, growth in<br />

Angola was in the first instance a business<br />

opportunity as the country requires Floating<br />

Production Storage and Offloading (FPSO)<br />

facilities to develop their offshore oil and<br />

gas production.<br />

<strong>SBM</strong> <strong>Offshore</strong> leases and operates these<br />

facilities for clients in joint venture with<br />

Angolan companies.<br />

This combination is the basis for long term<br />

local development of personnel working on<br />

the facilities offshore and at shore bases,<br />

but also the development of the local<br />

industries which support these operations.<br />

Angolans are continually trained by us in<br />

the operation of offshore systems and are<br />

gradually turning into a national workforce.”<br />

of potential new projects that will provide<br />

work to that yard. We employ Angolans and<br />

train them and have seen local industries<br />

in the region grow as the yard requires<br />

more and more local goods and services.<br />

Recently, the yard has managed to obtain a<br />

significant contract for work on an offshore<br />

project. Consequently, even more Angolans<br />

will be hired and trained.<br />

This illustrates how we have implemented<br />

local content policy and how this is beneficial<br />

both for us and the host country.”<br />

Reduction of emissions<br />

According to Mace, a tough sustainability<br />

challenge remains the “further reduction of<br />

greenhouse gas emissions from offshore<br />

facilities.” <strong>SBM</strong> <strong>Offshore</strong> tries to design<br />

and develop new technologies to create<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 7


8 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

greener systems which it can then propose<br />

to its clients. Mace commented that in the<br />

oil and gas producing sector “an increasing<br />

number of our clients are becoming aware<br />

of the impact their operations have on the<br />

environment and are ready to consider the<br />

introduction of systems that<br />

are designed to reduce emissions wherever<br />

possible.”<br />

In addition to developing cleaner systems,<br />

<strong>SBM</strong> <strong>Offshore</strong>’s R&D Department is also<br />

working on the issue of energy shortage,<br />

and is looking for solutions in the offshore<br />

environment through generating energy<br />

from waves and ocean thermal conversion.<br />

Milestone<br />

In <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong> reached a milestone<br />

when it was included in the Dow Jones<br />

<strong>Sustainability</strong> Index (DJSI). Mace states<br />

that “by achieving this, we have shown that<br />

we have a strong commitment to conduct<br />

business in a sustainable and transparent<br />

manner and this has been recognized by<br />

the DJSI. This proves that the reporting system<br />

we have developed is up to standard.<br />

Being part of this index is special to us also<br />

because only a few companies in our sector<br />

have been included.”<br />

Code of Conduct<br />

To conclude, Mace points out that <strong>SBM</strong><br />

<strong>Offshore</strong> has a Code of Conduct which lays<br />

out in detail the Company’s responsibilities<br />

to its stakeholders and to society and the<br />

environment. Mace notes that “all of our<br />

employees receive training on how we conduct<br />

business and how employees should<br />

behave. The Code of Conduct is a strong<br />

pillar that supports <strong>SBM</strong> <strong>Offshore</strong>’s sustainability<br />

strategy.”<br />

Yvonne van der Heijden (1955)<br />

has been working as a<br />

journalist since 1979.<br />

She writes on economics and takes<br />

special interest in social, development,<br />

and sustainability issues. She<br />

began her career as a journalist at<br />

the parliamentary bureau of daily<br />

newspapers in The Hague. In the<br />

nineties, she was based for almost<br />

a decade in Beijing, China. There she<br />

worked as a foreign correspondent<br />

for the Dutch business newspaper-<br />

Het Financieele Dagblad as well as<br />

other publications. Since 1999 she<br />

has been a freelance writer based<br />

in the Netherlands concerned with<br />

topics such as Corporate Social<br />

Responsibility, engineering industry,<br />

pensions, social security, and China.<br />

Van der Heijden, a Nieman Fellow<br />

at Harvard University in 1986, has<br />

published two books on China. The<br />

first about doing business in China<br />

(March 2007) and the second on the<br />

400 year history of Sino-Dutch trade<br />

relations (July 2008).


<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 9<br />

<strong>SBM</strong> <strong>Offshore</strong> employee on the YME<br />

MOPUstor


1<br />

2<br />

The Company,<br />

Principles<br />

and Practices<br />

18 Introduction<br />

19 Company Profile<br />

21 Corporate Principles and Practices<br />

26 Snapshot <strong>2010</strong><br />

27 Vision, Mission and Code of Conduct<br />

28 Corporate <strong>Sustainability</strong> Strategy and <strong>Report</strong>ing transparency<br />

31 Corporate Management Systems and Compliance table<br />

34 People Map of <strong>SBM</strong> <strong>Offshore</strong><br />

Health, Safety,<br />

Security and<br />

Environment (HSSE)<br />

40 <strong>SBM</strong> <strong>Offshore</strong>'s 12 Life-Saving Rules and<br />

Message of Corporate Head of HSSE<br />

44 Introduction<br />

45 Health management<br />

45 Safety management<br />

49 Security management<br />

49 Environmental management<br />

3 Human<br />

Resources<br />

58 People Reviews at <strong>SBM</strong> <strong>Offshore</strong> and Message<br />

of Corporate HR Director<br />

62 Introduction<br />

64 Corporate activities<br />

65 Global workforce<br />

67 Employment and remuneration<br />

70 Performance and Career development<br />

10 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


4 Sustainable<br />

Initiatives<br />

76 Host country <strong>Sustainability</strong>,<br />

Local Content Introduction<br />

by Francis Blanchelande,<br />

COO of <strong>SBM</strong> <strong>Offshore</strong><br />

78 Sustainable Initiatives Introduction<br />

80 Local workforce<br />

82 Local investments<br />

84 Local content<br />

86 Supply chain<br />

90 Renewable energy introduction<br />

91 Renewable Marine Energy<br />

92 <strong>Offshore</strong> Wind Energy<br />

5 Performance<br />

Indicators<br />

98 <strong>Sustainability</strong> <strong>Report</strong>ing Scope<br />

101 Performance Indicators<br />

111 PwC Assurance <strong>Report</strong><br />

112 GRI Index Level C+<br />

113 Notes<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 11


Semi-Submersible<br />

Drilling Rig<br />

Tension Leg<br />

Platform<br />

FPSO<br />

12 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Semi-submersible<br />

production platform<br />

MOPUstor


Our<br />

Product<br />

Line<br />

<strong>SBM</strong> <strong>Offshore</strong> designs and provides<br />

offshore energy systems on a lease<br />

or sale basis to our clients worldwide<br />

based on in-house engineering<br />

and project management expertise.<br />

CALM Buoy<br />

Terminal<br />

Heavy Lift Crane<br />

Vessel<br />

Turret Mooring<br />

System<br />

Wind Turbine<br />

Installation Vessel<br />

Jack-up<br />

Drilling Rig<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 13


The Company, Principles and Practices<br />

14 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Crew members onboard the FPSO<br />

Espirito Santo


The Company, Principles and Practices<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 15


The Company, Principles and Practices<br />

The Company,<br />

Principles and<br />

Practices<br />

18 Introduction<br />

19 Company Profile<br />

21 Corporate Principles and Practices<br />

26 Snapshot <strong>2010</strong><br />

27 Vision, Mission and Code of Conduct<br />

28 Corporate <strong>Sustainability</strong> Strategy and <strong>Report</strong>ing transparency<br />

31 Corporate Management Systems and Compliance table<br />

34 People Map of <strong>SBM</strong> <strong>Offshore</strong><br />

16 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

1


Mission, Vision and<br />

Code of Conduct<br />

Page<br />

27<br />

Corporate <strong>Sustainability</strong><br />

Strategy and <strong>Report</strong>ing<br />

transparency<br />

Page<br />

28<br />

Company Profile<br />

Page<br />

19<br />

Corporate<br />

Principles and<br />

Practices<br />

Page<br />

21<br />

Corporate<br />

Management Systems<br />

and Compliance table<br />

Page<br />

31<br />

The Company, Principles and Practices<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 17


The Company, Principles and Practices<br />

Introduction<br />

The <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> presents an overview of<br />

the Company’s strategy and developments concerning<br />

Business <strong>Sustainability</strong>, Health initiatives, Safety<br />

and Security measures, Human Resources plan and<br />

Environmental protection implementation for the year<br />

<strong>2010</strong> as well as key performance measure.<br />

In this year’s report a chapter on the Company’s<br />

sustainability strategy has been added to explain<br />

the <strong>Sustainability</strong> Business Objectives replacing the<br />

previous two-page commitments and performance<br />

overview.<br />

The reporting scope for the key performance indicators<br />

has been expanded with new indicators for Human<br />

Resources and has been adapted to meet the reporting<br />

scope of the Company’s current fleet of leased vessels.<br />

A selection of sustainable initiatives has been included<br />

in this report, providing more details on specific<br />

subjects which are presented as articles or case<br />

studies. Consequently, some more recent initiatives,<br />

which are still very early in their development, such as<br />

building an orphanage in Angola, CO2 sequestration<br />

technology and local content in Equatorial Guinea has<br />

not been reported on specifically.<br />

Interviews have been held with key <strong>SBM</strong> <strong>Offshore</strong><br />

managers to highlight specific initiatives in their<br />

professional field and also to provide an internal<br />

personal view on these subjects.<br />

And finally, Yvonne van der Heijden, a Dutch journalist<br />

with 30 years of experience in the field of <strong>Sustainability</strong><br />

in the Netherlands and China, conducted an interview<br />

with Tony Mace (CEO of the Company) on the<br />

Company’s sustainability strategy and presents her<br />

view as an introduction to this <strong>Sustainability</strong> report.<br />

The Company is proud to present this report in this new<br />

style and hopes you find it interesting, helpful and enjoy<br />

reading it.<br />

18 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


Company Profile<br />

Introduction<br />

<strong>SBM</strong> <strong>Offshore</strong> N.V. (<strong>SBM</strong> <strong>Offshore</strong>, ‘the Company’)<br />

designs and provides offshore energy systems on a<br />

lease or sale basis to our clients worldwide based<br />

on in-house engineering and project management<br />

expertise. The Company’s clients are mainly offshore<br />

oil and gas producing companies, both private and<br />

government owned. The Company has established its<br />

position as a specialised service provider in the middle<br />

to upper segment of the floating production industry<br />

where it is one of the market leaders. The Company<br />

operates globally under the name <strong>SBM</strong> <strong>Offshore</strong> with<br />

seven operating units. Each operating unit is among<br />

one of the leaders in its respective niche market.<br />

The Company currently employs over 5,700 people<br />

worldwide.<br />

Product line<br />

The Company’s activities include the engineering,<br />

supply and offshore installation of facilities for the<br />

production, storage and export of crude oil, gas and<br />

Liquefied Natural Gas (LNG). These comprise Floating<br />

Production Storage and Offloading systems (FPSOs),<br />

Floating Storage and Offloading systems (FSOs),<br />

Tension Leg Platforms (TLPs), monohull and semisubmersible<br />

Floating Production Units (FPUs), as well<br />

as self elevating Mobile <strong>Offshore</strong> Production Units<br />

(MOPUs).<br />

Over 30 years ago, the Company was the first to offer<br />

clients an integrated oil and gas service by providing<br />

turnkey supply of floating production vessels, as well as<br />

leasing options where the Company operates the facility.<br />

This concept is now considered as a mainstream<br />

production means by the oil industry, particularly in<br />

deep and remote waters, and the lease and operate<br />

business has become a major component of the<br />

Company’s activities.<br />

Included in the product line are all the systems, mostly<br />

based on the Single Point Mooring principle, used to<br />

The Company, Principles and Practices<br />

moor crude oil and gas carriers in open seas for the<br />

purpose of loading or offloading cargoes. In 2009 <strong>SBM</strong><br />

<strong>Offshore</strong> celebrated the 50th anniversary of the first<br />

CALM buoy, which was designed and delivered to<br />

Shell in 1959. Derived from the same technology are<br />

complex mooring systems, which anchor the floating<br />

production facilities in oil and gas fields and are the<br />

core products of the Company. There are various types<br />

of mooring systems such as fixed heading or weathervaning,<br />

permanent or disconnectable.<br />

In addition to these activities, the Company provides<br />

design and engineering services, and for certain opportunities<br />

enters into turnkey supply contracts, for crane<br />

vessels, pipelay barges and drilling units of all types,<br />

such as monohulls, jack-ups and semi-submersibles.<br />

In support of all the above, another steady activity<br />

which represents a substantial element in the<br />

Company’s business is the provision of specialised<br />

services such as maintenance, spare parts, repairs<br />

and offshore installation through the Company owned<br />

installation vessels. This forms an essential complement<br />

to the sales of facilities, offering clients a<br />

comprehensive and integrated service.<br />

The Company has added the LNG FPSO to its product<br />

line to respond to the expected future demand for offshore<br />

production of LNG from stranded gas fields and<br />

is also developing renewable energy systems for the<br />

marine environment.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 19


The Company, Principles and Practices<br />

Organisation<br />

<strong>SBM</strong> <strong>Offshore</strong> currently operates from four main project<br />

execution centres with engineering and project management<br />

resources located in Schiedam (Netherlands),<br />

Monaco (Monaco), Houston (USA) and Kuala Lumpur<br />

(Malaysia). The Company has a corporate structure<br />

consisting of seven operating units, supported by<br />

corporate functions, which all report to the Board of<br />

Management. The organisation chart below shows the<br />

individual units, their location and their financial reporting<br />

segment.<br />

In addition to these main centres, the Company is<br />

present in several countries for regional marketing and<br />

sales, local management of offshore operations and<br />

construction activities.<br />

In respect of the Company’s activities, including both<br />

the supply of facilities on a sale basis and the lease<br />

and operate activities, there is a Group Management<br />

System defining the Company’s procedures. The<br />

Company’s Corporate Engineering Standards ensure a<br />

common design approach in the four centres and facilitate<br />

the optimal use of the skills and global resources<br />

available for the execution of large and complex<br />

projects.<br />

The Company sells or leases offshore facilities<br />

Company Organisation Chart<br />

Lease &<br />

Operate<br />

20 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Corporate Functions<br />

Schiedam, Marly, Monaco<br />

<strong>SBM</strong> <strong>Offshore</strong> N.V.<br />

Netherlands<br />

Turnkey<br />

Systems<br />

generally by outsourcing all hardware components and<br />

construction services. Therefore, it does not own any<br />

manufacturing plant, construction yard or shipyard with<br />

the exception of a partially owned construction yard in<br />

Angola, which will be developed into an FPSO integration<br />

facility. One of the Company’s strengths is that it<br />

possesses all the engineering, project management<br />

and offshore installation competencies in-house to<br />

execute large complex systems, without having to rely<br />

on external resources, except for the liquefaction technology<br />

related to LNG FPSO topsides.<br />

Future focus<br />

19<br />

Units<br />

Under lease contracts<br />

The Company’s business direction is characterised by<br />

market-oriented technology innovation. The Company<br />

is a trendsetter in the development of new, cost effective,<br />

technologically fit-for-purpose solutions which<br />

optimally respond to clients’ changing needs. Today,<br />

the Company’s focus is on providing solutions for ultradeep<br />

water production, arctic environment floating<br />

production and Floating LNG (FLNG) developments.<br />

The Company is also engaged in development work<br />

for renewable energy systems in the marine environment.<br />

In order to protect and expand its leading market<br />

position, the Company devotes significant attention<br />

to research, development, and the protection of<br />

Intellectual Property.<br />

Turnkey<br />

Services


10<br />

10 main clients Lease & Operate<br />

Mostly major IOCs & NOCs<br />

Corporate Principles<br />

and Practices<br />

Corporate Governance<br />

<strong>SBM</strong> <strong>Offshore</strong> N.V. is a limited liability company<br />

(“Naamloze Vennootschap”) incorporated under<br />

the laws of The Netherlands with its statutory seat<br />

in Rotterdam. The Company has a two tier board, a<br />

Supervisory Board and a Management Board. Each<br />

Board has its specific role and task regulated by the<br />

Corporate Governance Code, laws, the articles of<br />

association and the Supervisory and Management<br />

Board rules.<br />

The Company will submit major changes in the corporate<br />

governance structure of the Company and in<br />

the compliance of the Company with the Corporate<br />

Governance Code (CGC) to the General Meeting of<br />

Shareholders under a separate agenda item.<br />

Duties of the Board of<br />

Management<br />

The Company is managed by the Management Board,<br />

under the supervision of the Supervisory Board.<br />

Each year the Management Board presents to the<br />

Supervisory Board, the operational and financial objectives<br />

of the Company, the strategy designed to achieve<br />

the objectives and the parameters applicable in relation<br />

to the strategy. The Operating Plan 2011 which<br />

includes the budget has been discussed and approved<br />

in the Supervisory Board Meeting of 10 December <strong>2010</strong><br />

and a special session was dedicated to the Company’s<br />

strategy on the same day.<br />

Supervisory Board<br />

1st<br />

CALM buoy<br />

delivered in 1959<br />

As per 1 January <strong>2010</strong>, the Supervisory Board consisted<br />

of five members. At the Annual General Meeting<br />

(AGM) of 14 April <strong>2010</strong>, Mr. L.J.A.M. Ligthart stepped<br />

down as the vice-chairman of the Supervisory Board<br />

and chairman of the Audit Committee and Mr. F.J.G.M.<br />

The Company, Principles and Practices<br />

Cremers was appointed to the Supervisory Board and<br />

was elected as chairman of the Audit Committee. At<br />

an Extraordinary General Meeting of Shareholders held<br />

on 6 July <strong>2010</strong> Mr. F.R. Gugen was appointed to the<br />

Supervisory Board and was elected chairman of the<br />

Appointment and Remuneration Committee, dealing<br />

with remuneration matters. At the AGM the Supervisory<br />

Board also announced its intention to appoint a seventh<br />

member of the Supervisory Board taking into<br />

account the best practice of ensuring diversity in the<br />

composition of the Supervisory Board. A recruitment<br />

process for this seventh member of the Supervisory<br />

Board is ongoing.<br />

Until the AGM of 14 April <strong>2010</strong>, the Supervisory Board<br />

had three sub-committees: the Audit Committee,<br />

the Remuneration Committee and the Selection and<br />

Appointment Committee. The Supervisory Board<br />

announced at the AGM of 14 April <strong>2010</strong> that it had<br />

resolved to merge the Selection and Appointment<br />

and the Remuneration Committees into one single<br />

Appointment and Remuneration Committee. In addition,<br />

the Supervisory Board resolved to create a new<br />

Technical and Commercial Committee to enable the<br />

Supervisory Board to have a better understanding of<br />

the Company’s exposure to technical risks and to facilitate<br />

its supervisory duties of technical and commercial<br />

matters.<br />

Duties of the Supervisory Board<br />

The Supervisory Board supervises the management of<br />

the Company and its businesses by the Management<br />

Board, the effectiveness and the integrity of the<br />

internal control and risk management systems and<br />

procedures implemented by the Management Board<br />

and the general conduct of affairs of <strong>SBM</strong> <strong>Offshore</strong><br />

and its businesses. The Supervisory Board assists the<br />

Management Board with advice in accordance with the<br />

best practices of the Code and the Supervisory Board<br />

rules. In the performance of its duties the Supervisory<br />

Board is guided by the interests of the stakeholders of<br />

the Company, and the enterprises connected therewith.<br />

In addition, certain (material) decisions of the Managing<br />

Board, as stipulated in the law or articles of association<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 21


The Company, Principles and Practices<br />

or the Rules of the Supervisory Board, need prior<br />

approval of the Supervisory Board.<br />

Dutch Corporate Governance Code<br />

The Company is obliged to comply (or explain any noncompliance)<br />

with the Dutch Corporate Governance<br />

Code. A report on compliance with the Code can be<br />

found in the Corporate Governance section of the<br />

Annual <strong>Report</strong> <strong>2010</strong> which can be downloaded from<br />

the Company website http://www.sbmoffshore.com<br />

For more detailed information on Corporate<br />

Governance information, please refer to the Company’s<br />

<strong>2010</strong> Annual <strong>Report</strong>.<br />

Code of Conduct<br />

The Company has a Code of Conduct which was<br />

updated in January <strong>2010</strong> and is posted on the<br />

Company’s website. Each year the Supervisory Board,<br />

the Board of Management and a wide range of line<br />

managers and corporate staff are required to sign<br />

backward and forward looking compliance certificates.<br />

The Company also has a procedure allowing employees<br />

to report alleged irregularities with respect to the<br />

Code without jeopardising their employment position.<br />

The Board of Management decided to create a free<br />

phone or web-based reporting facility which employees<br />

will be able to use –anonymously if they wish- in<br />

their own language. The facility will be operated by an<br />

external provider, People Intouch, and is expected to<br />

be launched during the course of 2011 once all formalities<br />

required in the different jurisdictions where the<br />

Company operates, including data protection laws,<br />

have been satisfied. The Company has developed a<br />

number of anti-corruption initiatives including:<br />

• Guidelines for use of Agents and Commercial<br />

Relations with Public Officials;<br />

• Use of standards contracts and anti-corruption<br />

clauses in the Company's contracts;<br />

• Creating a Partner and External Relations<br />

Management (PERM) Team which performs due<br />

diligence on any new Agents, Consultants, Partners,<br />

Freight Forwarders and Custom Brokers contracts<br />

or relationships;<br />

22 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Code of<br />

Conduct<br />

Updated<br />

in <strong>2010</strong><br />

• Conducting routine internal audit checks to monitor<br />

Code of Conduct compliance.<br />

Shareholders<br />

With reference to the articles of association, all<br />

Shareholders are entitled to attend the General<br />

Meetings (GM), to address the GM and to vote. At the<br />

GM each Ordinary Share with a nominal value of Euro<br />

0.25 each shall confer the right to cast one (1) vote.<br />

Each protective preference share with a nominal value<br />

of Euro 1.00 each shall confer the right to cast four<br />

votes, when issued. Subject to the approval of the<br />

amendment of the Articles of Association which will be<br />

submitted to shareholders’ approval at the AGM of 5<br />

May 2011, the nominal value of ordinary and protective<br />

preference shares shall be the same and each ordinary<br />

share or protective preference share (when issued) shall<br />

carry the same voting right. Unless otherwise required<br />

by the law and articles of association all resolutions<br />

shall be adopted by an absolute majority of votes.<br />

The Company maintains active communications with<br />

its shareholders on several different occasions, events<br />

or meetings in order to keep them informed on the<br />

general and specifically financial aspects of the business.<br />

The information is communicated in writing in the<br />

Annual <strong>Report</strong>, in the minutes of meeting of the AGM,<br />

in press releases and in presentations for financial analysts<br />

and is distributed electronically on the website,<br />

via email and in hardcopy format. The Company also<br />

addresses shareholders verbally during the AGM, at<br />

investor meetings, analyst presentations (which are<br />

webcasted), and conference calls.<br />

The Annual <strong>Report</strong> contains several sections in which<br />

the Company presents its financial results and other<br />

information on its activities, developments and strategy.<br />

The report is audited by an external accounting firm.<br />

The Annual <strong>Report</strong> is printed in hardcopy for distribution<br />

and can also be downloaded electronically from<br />

the Company’s website.<br />

At the AGM the shareholders in attendance vote on<br />

granting discharge to the Board of Management for<br />

the conduct of the Company’s businesses and to the<br />

Supervisory Board for its supervisory duties during the<br />

year under review.


The Company, Principles and Practices<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 23<br />

Semi-Submersible Drilling Rig ‘Delba<br />

III’ in Abu Dhabi


The Company, Principles and Practices<br />

For more details on Shareholder Information, please<br />

refer to the Company’s <strong>2010</strong> Annual <strong>Report</strong>.<br />

Investor Relations<br />

The Company has an active investor relations program<br />

which consists of providing information to the stakeholders<br />

by press releases followed by direct dialogue<br />

with the investments community via teleconference<br />

calls for the quarterly trading updates and an analyst<br />

presentation for full and half year results. Both the<br />

conference calls and the analyst presentation are webcasted.<br />

Meetings are also held with individual investors<br />

at conferences, at the investor’s premises or on<br />

Company premises. Telephone calls with investors and<br />

analysts are held on a regular basis.<br />

In September <strong>2010</strong>, the Company organized two teachin<br />

sessions for financial analysts on lease accounting<br />

principles in Amsterdam and in London with the<br />

Company’s CFO, Mr. Mark Miles. 19 sell-side analysts<br />

attended the presentations on accounting principles of<br />

lease contracts. Detailed explanation of the accounting<br />

treatment of leases was deemed necessary as the<br />

impact of finance lease accounting in <strong>SBM</strong> <strong>Offshore</strong>’s<br />

financial statements is increasing. The teach-in presentation<br />

has been posted on the Company’s website.<br />

A total of 25 road shows and conferences were<br />

attended by the Company in the course of <strong>2010</strong>.<br />

Stakeholder Engagement<br />

The Company encourages and maintains an open and<br />

respectful engagement with all our stakeholders. This<br />

takes place at annual shareholders meetings; with our<br />

Company employee delegates, our clients and Non<br />

Governmental Organisations (NGO).<br />

Main stakeholder groups identified in this report are<br />

our employees, clients and business partners, capital<br />

providers, shareholders, suppliers and NGOs, local<br />

authorities and local host communities in the countries<br />

where the Company has a presence.<br />

24 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Dow Jones <strong>Sustainability</strong><br />

Europe Index<br />

In September <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong> was included in<br />

the Dow Jones <strong>Sustainability</strong> Index (DJSI) Europe.<br />

The Company has participated for the first time in<br />

<strong>2010</strong>, successfully becoming one of the four current<br />

members of the DJSI Europe Oil Equipment & Services<br />

sector. Integration in DJSI is a demonstration of the<br />

Company’s commitment to conduct business in a<br />

sustainable and responsible manner.<br />

Carbon Disclosure Project<br />

The Company participated in the Carbon Disclosure<br />

Project (CDP) for the Netherlands in 2009 and <strong>2010</strong> and<br />

intends to participate again in 2011. Carbon Disclosure<br />

Leadership Index assesses the quality and depth of<br />

a company’s response to the annual CDP questionnaire<br />

for its internal management of data related to<br />

GreenHouse Gases (GHG) emissions and understanding<br />

of the issues that climate change presents to the<br />

Company's business.<br />

For <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong> has reached a CDP carbon<br />

disclosure score of 64, improving its 2009 level by<br />

18,5%. This midrange score (between 50 and 70)<br />

underlines the ability of the Company to measure its<br />

carbon footprint across global operations and its strong<br />

commitment to the importance of transparency. In<br />

<strong>2010</strong>, a new scoring method has been introduced in the<br />

Netherlands by CDP to measure carbon performance<br />

and the Company’s score is in band C.


Transparantie Benchmark<br />

The ”Transparantie Benchmark” is an initiative of the<br />

Dutch Ministry of Economic Affairs, launched in 2004 to<br />

improve transparency of corporate social responsibility<br />

reporting of Dutch companies.<br />

<strong>SBM</strong> <strong>Offshore</strong> is involved since the beginning in this<br />

initiative as a member of the 500 largest Dutch organizations<br />

and has improved its score. The Company<br />

scores well above its sector average.<br />

<strong>SBM</strong> <strong>Offshore</strong>'s Transparantie Benchmark Score<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

<strong>SBM</strong> <strong>Offshore</strong> Score Sector average Sector maximum<br />

2005 2006 2007 2008<br />

2009<br />

In <strong>2010</strong>, the Transparantie Benchmark scoring system<br />

has changed, but <strong>SBM</strong> <strong>Offshore</strong> succeeded in keeping<br />

almost the same level, 96.4 out of 200 in <strong>2010</strong> compared<br />

to 48 out of 100 in 2009.<br />

The Company, Principles and Practices<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 25


The Company, Principles and Practices<br />

Snapshot <strong>2010</strong><br />

<strong>2010</strong> 2009 Movement % Comment<br />

FINANCIAL RESULTS<br />

Net profit (US$) 276.0 230.0 46.0 20.0% Turnkey Systems results up;<br />

MOPUstor & tankers impairment<br />

Per share (US$) 1.44 1.47 (0.03) (2.0%) Higher minority interest and average number<br />

of shares<br />

Turnover (US$) 3,055.8 2,956.5 99.3 3.4% Turnkey Systems revenues increased<br />

EBIT (US$) 362.4 293.4 69.0 23.5% Turnkey Systems results up;<br />

MOPUstor & tankers impairment<br />

EBITDA (US$) 688.4 613.3 75.1 12.2% Much higher Turnkey Systems contribution<br />

Net debt (US$) 1,711.1 1,464.0 247.1 16.9% Lease fleet investments<br />

Capital expenditure (US$) 519.0 655.9 (136.9) (20.9%) Excludes investments in finance leases<br />

New orders (US$) 4,531.9 3,739.9 792.0 21.2% Includes one large FPSO (finance lease)<br />

Backlog (US$)<br />

Share price 31/12 (€)<br />

11,501.5 10,032.3<br />

16.765 13.775<br />

1,469.2<br />

2.99<br />

14.6%<br />

21.7%<br />

Record Level<br />

_<br />

AEX-index 354.6 335.3 19.3 5.7% _<br />

Market capitalisation (€) 2,827.7 2,265.4 562.3 24.8% Share price rose and new shares issued<br />

Market capitalisation (US$)<br />

HSS<br />

3,783.5 3,248.9 534.6 16.5% US$ strengthened against €<br />

Fatalities 0 0 0 In line with target<br />

LTIFR <strong>Offshore</strong> Production 0.10 0.03 0.1 233%<br />

TRI <strong>Offshore</strong> Production 26 17 9.0 52.9% More robust reporting process<br />

TRIFR <strong>Offshore</strong> Production 0.87 0.59 0.3 47.5% Target of TRIFR < 0.20<br />

LTIFR Onshore Operations 0.06 0.0 0.1<br />

TRI Onshore Operations 6 1 5.0 500% More robust reporting process<br />

TRIFR Onshore Operations<br />

ENVIRONMENT<br />

0.18 0.03 0.2 500% In line with target of TRIFR < 0.20<br />

CO2 Emissions from <strong>Offshore</strong><br />

Production in million of tonnes 1)<br />

GHG Emissions from <strong>Offshore</strong><br />

Production in million of tonnes CO2 equivalent 1)<br />

Total hydrocarbon Production in<br />

million barrels of oil equivalent<br />

26 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

2.076 1.824 0.3 13.8% First full year production for Espirito Santo,<br />

more planned Shutdowns in 2009<br />

2.139 1.881 0.3 13.7%<br />

147.8 142.5 5.3 3.7% First full year production for Espirito Santo<br />

HUMAN RESOURCES<br />

Total Employees 5,758 5,389 369 6.8% Increase in permanent employees<br />

Total <strong>Offshore</strong> Employees 1,829 1,488 341 22.9% In line with changes in the fleet composition<br />

Total Onshore Employees 3,929 3,901 28 0.7% Increase mostly in permanent employees<br />

Contract / Permanent ratio 28.6% 35.8% (0.1) (20.1%) Target is 30%<br />

<strong>Offshore</strong> Production Training hours<br />

per eligible employee<br />

Onshore Operations Training hours<br />

per eligbile employee (including<br />

PAENAL)<br />

1) CO 2 Emissions from <strong>Offshore</strong> Production have been restated for 2009<br />

41.7 23.26 18.5 79.4% Training hours for Capixaba's crew<br />

(relocation)<br />

28.3 26.17 2.1 8.1%


Vision, Mission, Code of Conduct<br />

Vision<br />

The Company’s Vision for the long<br />

term is:<br />

“<strong>SBM</strong> <strong>Offshore</strong> will be the<br />

acknowledged leading company<br />

in the development of solutions for<br />

offshore energy production and the<br />

preferred supplier of these systems<br />

on a lease or sale basis”.<br />

Mission<br />

The Corporate Mission reads:<br />

“To provide safe, reliable and innovative<br />

offshore solutions for the<br />

energy industry”.<br />

The mission statement has<br />

changed from one focusing solely<br />

on the Oil & Gas sector into the<br />

broader statement of ‘energy<br />

industry’ to also include technologies<br />

for energy generation from<br />

Renewable forms of energy.<br />

Code of Conduct<br />

The expression of this mission<br />

statement in a few major objectives<br />

with respect to the key<br />

stakeholders reads as follows:<br />

Towards Clients:<br />

• to provide superior products<br />

and services through innovative,<br />

fit-for-purpose and competitive<br />

solutions for the offshore energy<br />

industry;<br />

• to design, construct, install,<br />

maintain and operate such<br />

facilities in a safe and environmentally<br />

sound manner;<br />

• to provide satisfaction to our<br />

clients with reliable products<br />

and services so as to create<br />

long term relationships.<br />

Towards Employees:<br />

• to generate an attitude of enthusiasm<br />

and pride throughout the<br />

Company.<br />

Towards Suppliers:<br />

• to support fair competition and<br />

strive for long-term stability in<br />

the relationships;<br />

• to jointly improve social and<br />

environmental performance.<br />

The Company, Principles and Practices<br />

Towards Society /<br />

Communities:<br />

• to support and promote human<br />

rights and contribute to social<br />

welfare in the communities<br />

where we operate;<br />

• to support and promote business<br />

practices free of bribery<br />

and corruption.<br />

Towards the Environment:<br />

• to minimise the negative impact<br />

and risks of our activities on the<br />

environment and co-operate<br />

with business partners to<br />

improve our performance.<br />

Towards Shareholders /<br />

Capital providers:<br />

• to constantly improve our<br />

know-how and efficiency, with<br />

the objective to generate returns<br />

well above cost of capital;<br />

• to maintain a high degree of<br />

transparency and reliability by<br />

providing accurate financial and<br />

non-financial information;<br />

• to achieve the highest standards<br />

of corporate governance;<br />

• to provide EPS growth ahead<br />

of the expected EPS growth of<br />

the relevant Oil & Gas Industry’s<br />

indices.<br />

The Company’s motto is:<br />

“Technology Creating Value”.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 27


The Company, Principles and Practices<br />

Minimise<br />

Carbon foot<br />

print<br />

Corporate<br />

<strong>Sustainability</strong><br />

Strategy and<br />

<strong>Report</strong>ing<br />

Transparency<br />

This chapter of the <strong>Sustainability</strong> <strong>Report</strong> provides<br />

more detail on the Company’s <strong>Sustainability</strong> Business<br />

Objectives and transparency in reporting.<br />

The Company’s <strong>Sustainability</strong> Business Objectives are<br />

part of the new Corporate Strategy Plan for the time<br />

frame 2011-2015. Following its presentation to the<br />

Supervisory Board, this plan has recently been adopted<br />

by the Company.<br />

A summary of the Strategy Plan 2011-2015 can be<br />

found in the Company’s Annual report <strong>2010</strong>.<br />

Transparency of reporting is considered an important<br />

part of the development of the Company’s<br />

<strong>Sustainability</strong> strategy and the Company’s approach<br />

towards reporting is highlighted in this chapter.<br />

<strong>Sustainability</strong> Business<br />

Objectives<br />

The Company aims to carry out its activities in such a<br />

way that will promote sustainable long term business,<br />

develop close interaction with the people, communities<br />

and local business in the countries in which it operates<br />

and safeguard the environment. Furthermore the<br />

Company will endeavour to utilise latest technologies<br />

to reduce GreenHouse Gases (GHG) emission where<br />

appropriate and aims to develop renewable energy<br />

solutions for the offshore and marine environment.<br />

The Company will focus on areas of its operations<br />

where it can have a sustainable effect within the supply<br />

chain. This includes the following objectives which are<br />

included in the Strategic Plan:<br />

28 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Maintain high<br />

standards for<br />

HSSE and HR<br />

• Minimise the Company’s carbon foot print;<br />

• Maintain high standards for Health, Safety, Security<br />

and Human Resources;<br />

• Serve communities through local content;<br />

• Develop and promote renewable energy and<br />

environmental friendly technology.<br />

An analysis has been carried out to identify objectives<br />

and areas in which the Company can have an impact<br />

on sustainable business development and the focus<br />

will be on those areas for initiatives and reporting.<br />

Details on the objectives are presented below.<br />

Environment<br />

The Company’s objectives are to minimise the negative<br />

impact and risks of our activities on the environment<br />

and cooperate with business partners to improve our<br />

performance. Specific objectives are to reduce the<br />

Company’s carbon foot print, per unit of hydrocarbon<br />

produced in offshore operations and in absolute terms<br />

for onshore activities.<br />

The most substantial part of the Company’s carbon<br />

foot print results from GHG emission during operations<br />

of the lease fleet. The Company strives to continuously<br />

improve the production performance on the facilities<br />

to reduce emissions within the existing design limits of<br />

the systems.<br />

The onshore activities of the Company consist primarily<br />

of work in an office environment where the<br />

reduction of the carbon foot print can be achieved by<br />

actively promoting initiatives to achieve neutral emission<br />

offices.<br />

Health Safety and Security<br />

(HSS)<br />

The Company will continue to maintain high standards<br />

for HSS as described in the Code of Conduct. This<br />

is achieved by implementing HSS initiatives that are<br />

developed to promote awareness on health, safety and<br />

security issues both offshore as onshore. Please refer<br />

to section 2 for more detailed information


Human Resources (HR)<br />

The Company will continue to maintain high standards<br />

for HR as described in the Code of Conduct.<br />

In addition to ensuring the highest standards of<br />

employment for the Company’s employees, continuous<br />

training and personnel development programmes<br />

are also carried out. Please refer to section 3 for more<br />

detailed information.<br />

Business <strong>Sustainability</strong><br />

Serve local<br />

communities<br />

Host Country <strong>Sustainability</strong><br />

The Company has always operated in countries by<br />

engaging the local workforce in its operations. This<br />

requires investments in infrastructure (offices, training<br />

centres), local training and personnel development programmes.<br />

The Company will continue to support and<br />

promote these nationalisation plans.<br />

In recent years, the Governments of many of the countries<br />

in which the Company operates, have become<br />

more demanding specifying higher local content<br />

requirements for the construction of the Company’s<br />

products. The Company aims to achieve high local<br />

content by subcontracting work in the host country<br />

where possible or investing in the host country to<br />

develop local fabrication facilities as it has done in<br />

Angola.<br />

Supply Chain<br />

The main policy towards suppliers is to support fair<br />

competition, strive for long term stability in the relationships<br />

and to jointly improve social and environmental<br />

performance as described in the Company’s Code of<br />

Conduct.<br />

Develop and promote sustainable<br />

technology<br />

The Company’s clients generally specify the requirements<br />

for a complete oil and gas field development,<br />

including the production facility. This leaves relatively<br />

little opportunity for the Company to influence the<br />

design and supply of production facilities to further<br />

reduce operations-induced GHG emissions.<br />

The Company, Principles and Practices<br />

Develop and<br />

promote<br />

sustainable<br />

technology<br />

Nevertheless, within these boundaries, the Company<br />

promotes the use of emission-friendly equipment<br />

and design during the development of the design of<br />

the facility where this can be done in a cost efficient<br />

manner.<br />

To reduce the GHG emissions on oil and gas producing<br />

facilities, the Company strives to implement emissionsreducing<br />

technology at the lowest reasonable costs.<br />

Renewable Energy<br />

The Company is pursuing several initiatives to leverage<br />

its in-house expertise to develop new technology for<br />

energy generation from renewable sources. Details of<br />

these developments can be found in the Sustainable<br />

Energy initiatives’ section of this report.<br />

<strong>Report</strong>ing Transparency<br />

The <strong>Sustainability</strong> <strong>Report</strong> is issued on a yearly basis<br />

concurrently with the Annual <strong>Report</strong>.<br />

The <strong>Sustainability</strong> <strong>Report</strong> will include key indicators<br />

which are calculated based on input from existing<br />

reporting systems within the Company. The indicators<br />

are then compiled and consolidated in an automated,<br />

web-based reporting system. Narratives on the implications<br />

of these results and the Sustainable initiatives<br />

throughout the Company are also detailed in the report.<br />

Currently the Company reports at GRI level C+,<br />

according to GRI guidelines.<br />

External Assurance<br />

An external auditor verifies the <strong>Sustainability</strong> data<br />

and provides an external limited assurance. The<br />

<strong>Sustainability</strong> Assurance process consists of an interim<br />

verification and the year end assurance procedure.<br />

Local verification procedures are part of the work.<br />

Strategic analysis<br />

The Dow Jones <strong>Sustainability</strong> Index (DJSI) World<br />

Universe identifies 40 potential candidates in oil<br />

and equipment services, but only six are included.<br />

In Europe, DJSI STOXX includes 19 potential candidates,<br />

but only four are included, of which <strong>SBM</strong><br />

<strong>Offshore</strong> is one. None of the four are direct competitors<br />

of the Company.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 29


The Company, Principles and Practices<br />

Disclosure<br />

External reporting consists in participating with the<br />

following initiatives:<br />

• Dow Jones <strong>Sustainability</strong> Index (DJSI);<br />

• Carbon Disclosure Project (CDP);<br />

• Transparantie Benchmark (Initiative of the Dutch<br />

Ministry of Economic Affairs).<br />

Stakeholder dialogue is an area in which the Company<br />

facilitates improved dialogue when the stakeholder and<br />

the Company agree this forum will add value to achieve<br />

the Company’s sustainability objectives.<br />

30 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

External reporting<br />

DJSI, CDP,<br />

Transparantie<br />

Benchmark<br />

FPSO Xikomba<br />

offshore Angola


Corporate<br />

Management<br />

Systems &<br />

Compliance table<br />

The Company’s Group Management System (GMS)<br />

is built on the following internationally recognised<br />

standards:<br />

• Quality Management System Standard ISO,<br />

9001:2008;<br />

• Environment Management System Standard, ISO<br />

14001:2004;<br />

• Occupational Health and Safety Management<br />

System Standard, OHSAS 18001;<br />

• <strong>SBM</strong> <strong>Offshore</strong> Social Accountability Manual (compatible<br />

with SA8000 Standard);<br />

• MARPOL Regulations 2002;<br />

• ISM/ISPS Codes (International Safety Management/<br />

International Ship and Port Facility Security).<br />

Quality Management<br />

The GMS defines the Company’s management system<br />

and procedures and are applied consistently in all<br />

the project execution centres. All centres have been<br />

audited by the American Bureau of Shipping (ABS) in<br />

2009 and are compliant with ISO 9001:2008. It is the<br />

intention of the Company to also attain compliance<br />

with ISO 9001 for the operating unit <strong>SBM</strong>-Production<br />

Contractors (<strong>SBM</strong>-PC), which manages the fleet<br />

operations.<br />

Environment<br />

Group Management<br />

System in line with<br />

Standards<br />

ISO 9001 :2008<br />

ISO 14001 :2004<br />

OHSAS 18001<br />

ISO 14001 accreditation is voluntarily applied by the<br />

Company. Implementation started in Brazil in 2009 and<br />

continues to expand across the fleet. The most recent<br />

addition to the fleet in Brazil, FPSO Espirito Santo,<br />

commenced oil production in 2009 and the Company<br />

has obtained accreditation for this unit to ISO 14001<br />

in <strong>2010</strong>. This standard is also being implemented in<br />

Angola, where accreditation on all units is ongoing and<br />

The Company, Principles and Practices<br />

completion is expected in 2011 (audits forecasted<br />

in March 2011).<br />

Health and Safety<br />

The Company’s offshore fleet management is compliant<br />

with the International Safety Management<br />

(ISM) standard and the International Ship and Port<br />

Facility Security (ISPS) Code, which is a mandatory<br />

requirement.<br />

The Company has the objective to attain compliance of<br />

its operations with the Occupational Health and Safety<br />

Standard (OHSAS) 18001, on a voluntary basis, for all<br />

shore bases and operating units to verify Health and<br />

Safety practises. Accreditation was obtained in the<br />

shorebase in Brazil in 2009 and will be implemented in<br />

all other shorebase and operating units during 2011.<br />

Audits for all FPSOs in operation in Brazil were carried<br />

out successfully in <strong>2010</strong> by ABS Quality Evaluations<br />

against OHSAS 18001.<br />

Employment Standards<br />

The Company seeks to give all its employees the best<br />

employment standards as per the Code of Conduct<br />

and the Company’s Social Accountability Manual. The<br />

Company operates with standards that in most cases<br />

exceed international human rights and international<br />

labour guidelines.<br />

The Company does not tolerate child or forced labour<br />

and does not support or work with companies that sustain<br />

forced or compulsory labour. This is in compliance<br />

with the UN Universal Declaration of Human Rights, the<br />

ILO Conventions, and the OECD Guidelines for multinational<br />

enterprises and is addressed in the Company’s<br />

Code of Conduct.<br />

Social Accountability<br />

The Company is in the process of achieving compliance<br />

for its global shore bases in accordance with<br />

the Social Accountability Manual, based on SA8000<br />

standards. Implementation of the Social Accountability<br />

Manual standard was achieved in Brazil in 2009.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 31


The Company, Principles and Practices<br />

For Equatorial Guinea and Malaysia, the Company’s<br />

goal to be compliant in <strong>2010</strong> has not been obtained,<br />

due to delays in the implementation as well as auditors<br />

availability issues. The Company has the objective to<br />

attain certification for all shore bases in 2011.<br />

In 2006, when the Company implemented the SA8000,<br />

Social Accountability International (SAI) directed<br />

the SA8000 Advisory Board that verification of the<br />

standard would not be allowed in Myanmar, until the<br />

International Labour Organisation (ILO) lifted its sanctions.<br />

Therefore, the decision was made to continue the<br />

implementation using an in-house Social Accountability<br />

Manual, based on the precedent set by the SA8000<br />

Framework. This requires the regular and transparent<br />

auditing in Myanmar of the Company’s suppliers and<br />

sub suppliers.<br />

32 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Group Management<br />

System in line with<br />

Standards<br />

SA8000<br />

MARPOL<br />

ISM/ISPS<br />

The social accountability certificate for Myanmar was<br />

issued in February <strong>2010</strong> by Bureau Veritas, following its<br />

audits.<br />

The status of the implementation and certification of<br />

management systems is presented in the Management<br />

System Compliance table.<br />

Topsides of the FPSO Okha


Management System<br />

Compliance Table<br />

31 December <strong>2010</strong><br />

The Company, Principles and Practices<br />

ISM ISO<br />

9001<br />

EXECUTION CENTRES<br />

GustoMSC – Schiedam, The Netherlands n/a<br />

<strong>SBM</strong> Atlantia – Houston – USA n/a<br />

<strong>SBM</strong> Malaysia – Kuala Lumpur, Malaysia n/a<br />

Single Buoy Moorings – Monaco<br />

<strong>SBM</strong> Production Contractors (Fleet) – Monaco<br />

n/a<br />

SHOREBASES<br />

Angola<br />

Brazil<br />

Equatorial Guinea<br />

Malaysia<br />

Myanmar<br />

Nigeria<br />

OFFSHORE PRODUCTION FLEET<br />

Angola<br />

FPSO Kuito<br />

FPSO Xikomba*<br />

FPSO Sanha<br />

FPSO Mondo<br />

FPSO Saxi Batuque<br />

Brazil<br />

FPSO Espadarte<br />

FPSO Brasil<br />

FPSO Marlim Sul<br />

FPSO Capixaba<br />

FPSO Espirito Santo<br />

Myanmar<br />

FSO Yetagun<br />

* Unit expected to be relocated after reconversion<br />

Compliant according to external audits<br />

(with date if achieved in <strong>2010</strong>)<br />

Target for 2011<br />

No initiatives planned<br />

ISM OHSAS<br />

18001<br />

ISM ISPS ISO<br />

14001<br />

2011 2011<br />

2011 2011<br />

2011 2011<br />

2011 <strong>2010</strong><br />

2011<br />

2011<br />

2011<br />

2011<br />

2011<br />

2011<br />

2011<br />

<strong>2010</strong> <strong>2010</strong><br />

2011<br />

Social<br />

Accountability<br />

OHSAS<br />

18001<br />

2011<br />

<strong>2010</strong><br />

<strong>2010</strong><br />

<strong>2010</strong><br />

2011<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 33


The Company, Principles and Practices<br />

5,758<br />

employees<br />

worldwide<br />

USA<br />

34 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Brazil<br />

55<br />

different<br />

nationalities<br />

People Map of <strong>SBM</strong> <strong>Offshore</strong><br />

The Netherlands<br />

Switzerland<br />

Monaco<br />

West Africa<br />

Angola<br />

UAE<br />

Asia<br />

Malaysia<br />

Singapore


The Company, Principles and Practises<br />

Detail of the Riser Turret Mooring of<br />

the FPSO Okha showing the flexible<br />

production hoses


Health, Safety, Security and Environment<br />

Crew on the deck of an FPSO


Health, Safety, Security and Environment


Health, Safety, Security and Environment<br />

Health, Safety,<br />

2<br />

Security and<br />

Environment<br />

(HSSE)<br />

40 <strong>SBM</strong> <strong>Offshore</strong>'s 12 Life-Saving Rules and Message<br />

of Corporate Head of HSSE<br />

44 Introduction<br />

45 Health management<br />

45 Safety management<br />

49 Security management<br />

49 Environmental management<br />

38 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


Environmental<br />

Management<br />

Page<br />

49<br />

Safety<br />

Page<br />

45<br />

Health<br />

Page<br />

45<br />

Security<br />

Page<br />

49<br />

<strong>SBM</strong> <strong>Offshore</strong>'s<br />

12 Life-Saving Rules<br />

Page<br />

40


Health, Safety, Security and Environment<br />

<strong>SBM</strong> <strong>Offshore</strong>’s<br />

12 Life-Saving Rules<br />

<strong>SBM</strong> <strong>Offshore</strong><br />

employees in<br />

Monaco during the<br />

12 Life-Saving Rules<br />

Workshop<br />

40 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


A case Study and<br />

message of Corporate<br />

Head of HSSE<br />

<strong>SBM</strong> <strong>Offshore</strong>’s management delivered a<br />

strong message to personnel in <strong>2010</strong>. In<br />

a fully-supported and endorsed directive,<br />

the Company is now implementing a campaign<br />

where all <strong>SBM</strong> <strong>Offshore</strong> employees<br />

are verbally briefed on the 12 Life-Saving<br />

Rules that aim to further protect the most<br />

valuable asset of the Company – the men<br />

and women responsible for the success of<br />

the Group.<br />

<strong>SBM</strong> <strong>Offshore</strong> continually strives to<br />

achieve the target of Zero Accidents in<br />

its operations both onshore and offshore.<br />

During the FPSO Espirito Santo project,<br />

<strong>SBM</strong> <strong>Offshore</strong> applied the Life-Saving<br />

Rules used by Royal Dutch Shell and<br />

was impressed with the results obtained.<br />

The robust application of the rules fully<br />

supports the Company’s existing Zero<br />

Accident initiative.<br />

This led to the <strong>SBM</strong> <strong>Offshore</strong> management<br />

decision to also implement these rules in<br />

conjunction with other industry best practice,<br />

which resulted in the creation of <strong>SBM</strong><br />

<strong>Offshore</strong>’s 12 Life-Saving Rules.<br />

The <strong>SBM</strong> <strong>Offshore</strong>’s 12 Life-Saving Rules<br />

are subsequently being included in the<br />

Health, Safety, Security and Environment<br />

operations of the Company in the Group<br />

offices, the construction yards, and<br />

offshore.<br />

The initiative targets work activities where<br />

failure to comply with the rules has the<br />

highest potential for serious injury or death.<br />

Compliance with the <strong>SBM</strong> <strong>Offshore</strong>’s 12<br />

Life-Saving Rules is mandatory for everyone<br />

in the Group while on business or<br />

on site, but the Company encourages all<br />

employees to apply these relevant principles<br />

in their home life as well.<br />

Training workshops have been held for staff<br />

in the Group Execution Centres and off-<br />

The company encourages<br />

all employees to apply these<br />

principles in their home life<br />

shore in the fleet, including the Company's<br />

vessel, the Dynamic Installer. There is a call<br />

to intervention, rendering personnel responsible<br />

for their actions, but also accountable<br />

to one another.<br />

By the end of the second quarter of 2011,<br />

<strong>SBM</strong> <strong>Offshore</strong> expects to have trained all<br />

onshore and offshore staff worldwide. The<br />

key responsibility of the training team is<br />

proactively protecting and educating the<br />

staff, as well as ensuring compliance. At the<br />

heart of the matter is safety and protecting<br />

assets, but here, we mean people.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 41


Health, Safety, Security and Environment<br />

Stuart Holtby,<br />

Corporate Head<br />

of HSSE<br />

42 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Stuart Holtby’s Message<br />

In any professional environment there are<br />

hazards and risks which can have dire<br />

consequences on the working population<br />

and secondary effects on close family that<br />

can last a life time. Our goal is to enhance<br />

and improve safety within the Group, and<br />

the development of the <strong>SBM</strong> <strong>Offshore</strong>’s 12<br />

Life-Saving Rules is based upon management<br />

and worker input and elements from<br />

<strong>SBM</strong> <strong>Offshore</strong>’s associates and clients<br />

worldwide.<br />

The Rules are best practice in the industry.<br />

They are not new, but what the Company<br />

is doing emphasizes their importance in<br />

keeping personnel on <strong>SBM</strong> <strong>Offshore</strong> business<br />

safe from harm or injury. By abiding by<br />

these simple and sensible procedures, <strong>SBM</strong><br />

<strong>Offshore</strong> will maintain the standing it has in<br />

the industry for being a Company with personnel<br />

who work safely each and every day.<br />

The result is a continuous, excellent safety<br />

record.<br />

The <strong>SBM</strong> <strong>Offshore</strong>’s 12 Life-Saving Rules<br />

will continue to underpin the ongoing<br />

enhancement and development of the<br />

Company Group Management System.<br />

They are now a permanent and very essential<br />

HSSE positive driver, and they will<br />

assist in achieving the ultimate goal of the<br />

Company: the accident free workplace.<br />

<strong>SBM</strong> <strong>Offshore</strong>’s<br />

12 Life-Saving<br />

Rules<br />

Work with a valid Work Permit<br />

when required<br />

Conduct Atmospheric tests<br />

when required<br />

Verify isolation before work<br />

begins and use the specified<br />

life-protecting equipment<br />

Obtain authorisation before<br />

entering a confined space<br />

Obtain authorisation before<br />

overriding or disabling safetycritical<br />

equipment<br />

Protect yourself against a fall<br />

when working at height<br />

Do not walk under a<br />

suspended load<br />

Do not smoke outside<br />

designated smoking areas<br />

No alcohol or drugs while<br />

working or driving<br />

While driving, do not use your<br />

phone and do not exceed<br />

speed limits<br />

Wear your seat belt<br />

Follow the Travel<br />

Management Plan


Health, Safety, Security and Environment<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 43<br />

Standard Safety equipment for climbing<br />

to heights


Health, Safety, Security and Environment<br />

HSSE Introduction<br />

HSSE (Health Safety, Security and Environment) plans<br />

when effectively implemented in a work place, should<br />

satisfy the key objective of providing a safe working<br />

environment. These plans are complemented by comprehensive<br />

safe systems of work and are managed and<br />

supervised by competent personnel.<br />

Within <strong>SBM</strong> <strong>Offshore</strong> these key HSSE objectives are in<br />

place. They are constantly monitored for effectiveness<br />

and enhanced where necessary reflecting the developing<br />

technology of the Company.<br />

44 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

HSSE plans cover the full spectrum of the Company's<br />

activities from the onshore offices to the construction<br />

yards and on to the fleet of floating production facilities<br />

world wide.<br />

Of prime importance to the Company is the management<br />

of health, safety, security and the environment.<br />

To ensure that this commitment is constantly<br />

reinforced, HSSE initiatives such as TASK (Total<br />

Application of Safety Knowledge), and STOP (Safety<br />

Training Observation Program) have been implemented<br />

and fully underpinned by the <strong>SBM</strong> <strong>Offshore</strong>’s 12 Life-<br />

Saving Rules.<br />

Yard workers in<br />

Singapore preparing for<br />

vessel inspection on the<br />

Okha FPSO


TASK<br />

Total Application<br />

of Safety Knowledge<br />

Health Management<br />

General<br />

The health of the Company’s workforce is of prime<br />

importance and is given significant attention through<br />

various initiatives. The Company is proactive in its commitment<br />

to improve the standard of the implemented<br />

health procedures and to mitigate all health risks.<br />

<strong>Offshore</strong> Production<br />

All Company offshore employees must attend regular<br />

medical examinations which are dependent upon their<br />

age. Health and Well-being programs are in place on<br />

the marine units. All marine units are equipped with<br />

gymnasium equipment and employees are encouraged<br />

to use these facilities.<br />

All Company employees working in areas where<br />

malaria is present are advised of the appropriate<br />

malaria prevention measures, and are provided with<br />

prophylaxis medication. Vaccination recommendations<br />

when working in different locations worldwide are available<br />

to all employees.<br />

Onshore Operations<br />

STOP<br />

Safety Training<br />

Observation Program<br />

In regard to the health and well-being of the Company’s<br />

workforce in addition to the existing health promotion<br />

programmes, which have continued, a number of new<br />

initiatives have been introduced.<br />

Examples that demonstrate this commitment to provide<br />

high levels of health support include the following:<br />

Stress Management<br />

Appointment in Monaco of a workplace psychologist to<br />

assist employees suffering stress-related problems.<br />

Heat Stress<br />

In the summer of <strong>2010</strong> the Company supported the<br />

Management in the United Arab Emirates construction<br />

yards to decrease the working time of employees to<br />

reduce the effects of heat stress.<br />

Health, Safety, Security and Environment<br />

Cool rooms were erected to allow shade for the workforce<br />

including the provision of cool water to assist in<br />

combating the effects of heat.<br />

Safety Management<br />

General<br />

The Company continues to support and invest in a<br />

number of developments to enhance the safety culture<br />

both onshore and offshore, with the aim to improve<br />

the Health, Safety, Security performance, and enhance<br />

Environmental protection.<br />

The Company HSSE Charter defines the foundation for<br />

promoting a safe place of work, these are:<br />

• competency at all levels;<br />

• effective communications;<br />

• commitment from management;<br />

• commitment from the work force;<br />

• a proactive approach to the work taking place.<br />

The Company has built in <strong>2010</strong> on the success of<br />

current safety initiatives with improvements and<br />

developments of the following programmes which are<br />

explained in more detail in this section:<br />

• <strong>SBM</strong> <strong>Offshore</strong>’s 12 Life-Saving Rules;<br />

• Permit-to-Work (Carros);<br />

• Total Application of Safety Knowledge (TASK);<br />

• Safety Training Observation Program (STOP).<br />

In <strong>2010</strong> a number of Group HSE seminars were held<br />

in Monaco to exchange good practices and issues<br />

relevant to the Health and Safety of the Company’s<br />

employees.<br />

In the Monaco-based execution centre other developments<br />

included a new Safety Manual, Office handbook,<br />

waste management and also a video relating to safety.<br />

ISO 14001 certification for<br />

Dynamic Installer<br />

The Company achieved ISO14001 certification for<br />

the Company’s owned installation vessel ‘Dynamic<br />

Installer’ on the 15th December <strong>2010</strong>, with the<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 45


Health, Safety, Security and Environment<br />

management office achieving ISO 14001 certification<br />

on the 30th December <strong>2010</strong>.<br />

<strong>Offshore</strong> Production<br />

<strong>Offshore</strong> Production recorded an increase in the Total<br />

Recordable Incident Frequency Rate (TRIFR) of 0.87<br />

in <strong>2010</strong> compared to 0.59 in 2009 and a Lost Time<br />

Incident Frequency Rate (LTIFR) of 0.10 in <strong>2010</strong> compared<br />

to 0.03 in 2009.<br />

The <strong>Offshore</strong> fleet operations recorded more incidents<br />

than last year. This increase is due to improved reporting<br />

as well as a relatively high level of incidents on the<br />

FPSO P-57 during the initial production start–up period,<br />

due to the learning curve effect. The Company expects<br />

this statistic to improve in the future.<br />

<strong>Offshore</strong> Production<br />

LTIFR<br />

TRIFR<br />

1.0<br />

0.9<br />

0.8<br />

0.7<br />

0.6<br />

0.5<br />

0.4<br />

0.3<br />

0.2<br />

0.1<br />

0.0<br />

0.03<br />

0.59<br />

46 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

0.10<br />

2009 <strong>2010</strong><br />

0.87<br />

The calculation methods for LTIFR and TRIFR are<br />

explained in the notes on page 113.<br />

A good indicator of safety performance is the elapsed<br />

operating time without an LTI. In <strong>2010</strong> certificates were<br />

awarded to the fleet for significant LTI free periods, one<br />

vessel, the Yetagun in Myanmar reaching 10 years LTI<br />

free during <strong>2010</strong>.<br />

In pursuit of continual improvement, <strong>SBM</strong>-PC has<br />

attained compliance recognition by ABS, on a voluntary<br />

basis in Brazil for Occupational Health and Safety<br />

Assessment Series (OHSAS) 18001. The successful<br />

implementation in the Brazilian Shore Base and on<br />

board the FPSOs managed from this location will be<br />

followed by a program to complete compliance to this<br />

standard in Angola, and selected areas in the Rest of<br />

the World Fleet during 2011.<br />

Compliance to the mandatory International Safety<br />

Management (ISM) standard and the International Ship<br />

and Port Facility Security (ISPS) Code continues to be<br />

the cornerstone for effective fleet management.<br />

Being prepared for any offshore emergency continues<br />

to be a priority for the Company. In addition to the<br />

extensive documented procedures required to meet<br />

ISM certification, the Company’s marine units undertake<br />

regular emergency exercises at four levels:<br />

(i) marine unit level;<br />

(ii) marine unit including shore base;<br />

(iii) marine unit including shore base and Monaco<br />

Emergency Control Centre;<br />

(iv) exercises initiated by other authorities,<br />

including clients.<br />

The HSSE support for fleet operations was consolidated<br />

in <strong>2010</strong> where local HSSE positions were filled<br />

by an HSSE Manager and HSSE Engineers in the three<br />

main operating locations, Angola, Brazil and the Rest<br />

of World.<br />

Onshore Operations<br />

Safety remains a priority across all four project execution<br />

centres and shore bases world wide. The following<br />

new Initiatives have been taken to further ensure a safe<br />

and healthy working environment, see below:<br />

Permit-to-Work (Carros)<br />

Safety is a high priority in the Company’s Test<br />

Laboratory based in Carros (France) where key activities<br />

take place such as (1) prototype validation carried<br />

out on seals and (2) operating pressure testing for<br />

Swivels.


Continual improvements to the Group Management<br />

System (GMS) have now included the development of<br />

a Permit-to-Work system to cover activities which are<br />

considered high risk or non-routine.<br />

Development of the Permit-to-Work system is now<br />

complete in Carros and the Company has introduced<br />

this into the Laboratory during the latter part of <strong>2010</strong>.<br />

To assist the Company in introducing this system, a<br />

new training programme has been developed and was<br />

implemented in December <strong>2010</strong>. This training involved<br />

class based theory sessions covering the role and<br />

function of the permit-to-work system and the main<br />

principles.<br />

A practical session in the Laboratory took place to<br />

allow the workforce to become familiar in the use and<br />

application of the PTW system.<br />

Safety Training Observation<br />

Program (STOP)<br />

During <strong>2010</strong>, the Company enhanced safety training by<br />

implementing STOP in the following construction yards:<br />

GPC in Abu Dhabi and Keppel in Singapore.<br />

The <strong>SBM</strong>-PC fleet continue to apply STOP within the<br />

offshore fleet operations.<br />

It has been introduced to over 200 personal on-site<br />

including contractors and sub-contractors in order to<br />

support <strong>SBM</strong> <strong>Offshore</strong>’s commitment to reduce incidents<br />

and injuries.<br />

STOP stands for the DuPont Safety Training<br />

Observation Program. The goal is to train managers,<br />

supervisors, team leaders and the work force to eliminate<br />

incidents and injuries by addressing the safe and<br />

unsafe behaviors of people in the workplace. The key<br />

to doing this is to modify behavior by observing people<br />

as they work and talking with them to encourage safe<br />

work practices and eliminate at-risk behaviors.<br />

A person using the STOP system will complete a STOP<br />

Observation Card following the observation of an activity<br />

that is taking place, these observations may be<br />

negative, i.e. activities that need some improvement, or<br />

Health, Safety, Security and Environment<br />

positive, where the observations illustrate good compliance<br />

with a procedure, safe working etc. The findings<br />

of the cards are discussed with the persons who have<br />

been observed. A data base of STOP findings is created<br />

and then analysed for any negative trends, or<br />

common negative occurrences, so that the appropriate<br />

remedial corrective actions can be put in place to correct<br />

the situation.<br />

A review of the program has been carried out during<br />

<strong>2010</strong> with possible improvements suggested by the<br />

workforce being developed for use in the coming year.<br />

The improvements will include up-dating the observation<br />

cards to be more user friendly and improvements<br />

in the delivery of the training, based on course<br />

feedback.<br />

Total Application of Safety<br />

Knowledge (TASK)<br />

Another Company safety initiative (TASK) continues to<br />

demonstrate the commitment towards improvements in<br />

safety at all locations.<br />

The TASK safety initiative is applied on a project in the<br />

Conversion Yard and through to start up of production<br />

operations offshore and then continues during the<br />

operating phase.<br />

Over the past year a number of TASK themes have<br />

been suggested by the workforce to run for a given<br />

period of time. These themes typically cover a number<br />

of safety subjects, i.e. working at height, Permit to<br />

Work, Risk Assessment methods, effective Tool Box<br />

Talk sessions etc.<br />

The TASK safety initiative is driven by a TASK Team led<br />

by a senior Company Supervisor (TASK team Leader),<br />

who will be assisted by persons competent in the particular<br />

phase of a FPSO’s evolution, i.e. conversion, sail<br />

away, installation, start up and operations<br />

The Company supports this initiative providing materials<br />

and advice in delivery of these themes.<br />

During the year a Training Specialist has been<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 47


Health, Safety, Security and Environment<br />

appointed by the Company to continue supporting<br />

these projects related safety initiatives, as well as other<br />

developments in competence based training.<br />

Safety records for the construction yards are provided<br />

to the Company by the yards as part of the reporting<br />

requirements for construction activities.<br />

The Company believes the recognition of good safety<br />

performance is an essential part of the continuation of<br />

an effective Management System. There were no fatalities<br />

resulting from a work-related incident or illness on<br />

Company projects at any sub-contractor fabrication<br />

yards in <strong>2010</strong>. In <strong>2010</strong>, 15 certificates were issued by<br />

the Company in recognition of significant periods of<br />

time worked in the construction yards without an LTI.<br />

The Company awards certificates based upon millions<br />

of LTI free man hours. Certificates were awarded<br />

to the yards ranging from one to eight million LTI free<br />

man hours, demonstrating the high safety performance<br />

achieved.<br />

Onshore Operations in the offices recorded a TRIFR of<br />

0.18 in <strong>2010</strong> compared to 0.03 in 2009 and 0.06 LTIFR<br />

in <strong>2010</strong> compared to 0.00 in 2009. This is mainly due<br />

to the more robust incident reporting system introduced<br />

during <strong>2010</strong> using the Single Incident <strong>Report</strong>ing<br />

System (SIRS) centralised data base and also including<br />

the office incidents.<br />

Onshore construction yards activities recorded a TRIFR<br />

of 0.32 in <strong>2010</strong> compared to 0.22 in 2009 and an<br />

LTIFR of 0.07 in <strong>2010</strong> compared to 0.04 in 2009. Total<br />

Recordable Incidents (TRI) has increased in <strong>2010</strong> compared<br />

to 2009.<br />

The increase can clearly be attributed to a more<br />

robust reporting process as mentioned above. A<br />

higher presence of the Company’s safety personnel at<br />

construction yards has resulted in an increase in the<br />

reporting incidents onshore. Even though this is initially<br />

a negative trend it does allow the Company to focus on<br />

the problem areas and improve results and reduce the<br />

amount of people being hurt.<br />

The calculation methods for LTIFR and TRIFR are<br />

explained in the notes on page 113.<br />

48 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

15<br />

safety Awards for Yards<br />

Onshore Operations<br />

LTIFR<br />

TRIFR<br />

0.20<br />

0.18<br />

0.16<br />

0.14<br />

0.12<br />

0.10<br />

0.08<br />

0.06<br />

0.04<br />

0.02<br />

0.00<br />

0.00<br />

Subcontractors<br />

LTIFR<br />

TRIFR<br />

0.35<br />

0.30<br />

0.25<br />

0.20<br />

0.15<br />

0.10<br />

0.05<br />

0.00<br />

0.04<br />

0.03<br />

0.06<br />

2009 <strong>2010</strong><br />

0.22<br />

1 to 8<br />

million LTI free<br />

man hours for yards<br />

0.07<br />

2009 <strong>2010</strong><br />

0.18<br />

0.32


Security<br />

Management<br />

General<br />

Security of the Company’s personnel in the operations<br />

and countries in which it operates remains a key subject<br />

and is given the full attention of management and<br />

supervisors alike.<br />

The Company’s Security Policy highlights the<br />

Company’s priority to assure the protection of its<br />

personnel wherever they may be in the world. The<br />

Company’s Corporate Head of HSSE, who reports to<br />

the CEO, is directly responsible for the effective execution<br />

of this Policy.<br />

World wide security issues for onshore and offshore<br />

locations are monitored by the Group Security Manager<br />

who is based in Lagos, Nigeria. He issues frequent<br />

reports covering security levels and standards around<br />

the world to the Company’s managers both onshore<br />

and offshore.<br />

<strong>Offshore</strong> Production<br />

Within the lease fleet, the ISPS (International Ship &<br />

Port Facility Security Code) is used as the basis of the<br />

system and procedures that will safe guard personnel<br />

onboard, and for the overall protection of the Company<br />

facilities. Security drills, exercises and audits have been<br />

carried out during <strong>2010</strong> to ensure that the security procedures<br />

in the event of a security incident offshore are<br />

well practiced, comprehensive and fit for purpose.<br />

For the operating fleet CSO – Company Security<br />

Officers- are designated covering the three main operating<br />

areas, Angola, Brazil and Rest of the World.<br />

Onshore Operations<br />

The Company operates in several countries which are<br />

classified as potential high risk with respect to personnel<br />

security. The Company’s Group Security Manager<br />

makes regular visits to the Monaco offices to ensure<br />

Health, Safety, Security and Environment<br />

that security briefings are provided where necessary,<br />

that the security files are updated, and to attend security<br />

risk assessment sessions where required. He will<br />

hold meetings with management on request where<br />

any security related questions have arisen. He has<br />

also visited <strong>SBM</strong> Atlantia during <strong>2010</strong> prior to carrying<br />

out a security audit in Mexico for a potential contract.<br />

Mid <strong>2010</strong>, the Group Security Manager also visited<br />

the Brazilian construction yards as part of an external<br />

security audit.<br />

Journey management in all of the locations in which<br />

the Company operates has continued to receive a high<br />

priority throughout <strong>2010</strong>.<br />

Discussions were held with risk consultancy companies<br />

during <strong>2010</strong> with the objective of agreeing a contract<br />

with <strong>SBM</strong> <strong>Offshore</strong> for Journey Management support.<br />

A contract has been signed with ISOS/Control Risks<br />

namely “Travel Security Services” subsequently.<br />

Such support covers the monitoring of Group personnel<br />

travel security and whereabouts when on Company<br />

business, evacuation co-ordination and the procedures<br />

that would come into force should a person have to be<br />

hospitalized locally, including medivac support.<br />

Environmental<br />

Management<br />

General<br />

The activities carried out by the Company on its own<br />

behalf and that of our clients continue to be conducted<br />

in the most environmentally sustainable manner to<br />

minimize any damage to the local ecosystems.<br />

<strong>Offshore</strong> Production<br />

Minimise<br />

any damage<br />

to the local<br />

ecosystems<br />

The Company is aware of the potential environmental<br />

impacts associated with the handling of hydrocarbons<br />

offshore and is fully committed to safe operations and<br />

the protection of the environment. Within the broad<br />

scope of environmental aspects related to its operations,<br />

special attention is paid to the avoidance of oil<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 49


Health, Safety, Security and Environment<br />

leakages, to the prevention of unnecessary flaring or<br />

emissions to water and air and to minimizing the use of<br />

energy and waste outputs.<br />

The Company Policies, Procedures and Codes<br />

of Practice tailored for each marine unit provides<br />

detailed requirements for the safe and effective<br />

control of work, i.e.:<br />

• to comply with local environmental laws;<br />

• to comply with MARPOL, the international marine<br />

environmental convention to minimise pollution of<br />

the seas;<br />

• to ensure high standard Environmental Management<br />

Systems (EMS), meet the requirements of ISO<br />

14001;<br />

• to control and reduce air and water pollution emissions<br />

and to minimise waste generation;<br />

• to comply with the Company procedures for the safe<br />

handling, storage, and disposal of all type of waste<br />

including hazardous waste;<br />

• to improve and increase environmental awareness<br />

through training and instruction.<br />

The EMS for the fleet of marine units complies with the<br />

international ISO 14001 requirements. EMS and stringent<br />

codes of practices are in place onboard each of the<br />

marine units. The Company is committed to identifying<br />

potential emission source points, implementing practical<br />

preventative measures and tracking emissions which<br />

have a direct impact on the environment.<br />

The Company has integrated new environmental<br />

reporting criteria within SIRS (the Company’s in house<br />

reporting application Single Incident <strong>Report</strong>ing System)<br />

in order to provide more accurate and detailed environmental<br />

reports on any released effluents. Full year data<br />

will be available in 2011.<br />

The Company complies with relevant international oil<br />

industry standards, which is illustrated by the plan to<br />

have the rest of the fleet covering Rest of the World<br />

and Angola with the ISO 14001 standard by the end of<br />

2011 following on from the certification obtained for the<br />

Brazilian fleet in 2008 and 2009.<br />

50 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

<strong>SBM</strong> <strong>Offshore</strong>’s target to be compliant with ISO 14001<br />

standard in <strong>2010</strong> for FPSOs Sanha, Mondo and Saxi<br />

Batuque was not achieved due to delays in the implementation<br />

as well as ABS availability issues. Audits<br />

are planned for March 2011.<br />

In 2011 the objective is to implement the ISO 14001<br />

Standard in the <strong>SBM</strong>-PC Shore Bases so as to obtain<br />

certification. <strong>SBM</strong>-PC Management System will be<br />

updated accordingly to meet onshore environmental<br />

requirements.<br />

The primary emission sources for the offshore fleet are<br />

the Greenhouse Gases (GHG) from combustion and<br />

flaring, which occur during operations. Flaring represents<br />

approximately 50% of these emissions. When<br />

producing oil and natural gas, carbon dioxide (CO2)<br />

and methane (CH4) are usually the most significant<br />

components of produced GHG. Emissions associated<br />

with the production of energy on the unit, such as<br />

steam or electricity required by the unit’s facility has<br />

been included in the Company’s emissions records.<br />

Main sources of the combustion GHG are emissions<br />

from gas usage for boilers and turbines and diesel<br />

usage for engines.<br />

Environmental Loss Statistics<br />

The Company measures all unintentional and intentional<br />

emissions to land, sea, and air on a regular<br />

basis. In <strong>2010</strong>, the <strong>Offshore</strong> Production fleet experienced<br />

20 recordable environmental events, of which<br />

15 were contained within the marine unit spaces,<br />

without any release to the sea, however there were<br />

5 minor releases to the sea.<br />

The volumes reported are far below the required<br />

reporting threshold specified in the International<br />

IPIECA / API Standard for Oil and Gas Industry<br />

Guidance on Voluntary <strong>Sustainability</strong> <strong>Report</strong>ing<br />

(IPIECA core indicator ENV-1: Hydrocarbon Spills<br />

to the Environment: Number and volume of hydrocarbon<br />

liquid spills greater than 1 barrel- 159<br />

litres- that reach the environment).


Top:<br />

<strong>SBM</strong> <strong>Offshore</strong> workers on the<br />

Yme MOPUstor<br />

Bottom:<br />

Muster station on the<br />

Yme MOPUstor<br />

Health, Safety, Security and Environment<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 51


Health, Safety, Security and Environment<br />

Emissions to Air<br />

The emissions to air as reported by the Company have<br />

increased by 14% due to first full year of production for<br />

the FPSO Espirito Santo and less planned shut-downs<br />

for Angolan FPSOs than occurred in 2009 for flare<br />

repairs.<br />

<strong>Offshore</strong> Production Emissions to Air<br />

52 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

2.07<br />

million tonnes of CO2 emissions<br />

<strong>2010</strong> 2009<br />

CO2 from other sources in metric tonnes<br />

BRAZIL<br />

Increase in CO2 emissions due to the first full year of production for FPSO<br />

11 Units 12 Units<br />

Change<br />

+/- %<br />

Espirito Santo *<br />

ASIA<br />

Emissions are for Yetagun only, which had in <strong>2010</strong><br />

857,694 752,314 14%<br />

less planned shutdowns than in 2009<br />

CASPIAN<br />

5,017 4,393 14%<br />

MOPU Turkmenistan contract finished 31st July 2009<br />

WEST AFRICA<br />

- 1,552<br />

Less planned shutdowns than in 2009 1,213,519 1,065,392 14%<br />

Total 2,076,230 1,823,651 14%<br />

* level reported in 2009 for Espirito Santo was overestimated and corrected


6<br />

Telepresence centres to<br />

decrease number of travels<br />

Onshore Operations<br />

The Company has implemented a series of integrated<br />

measures and initiatives aimed to reduce the environmental<br />

footprint of its Onshore Activities as described<br />

below.<br />

Construction Sites<br />

Increasing Environmental performance during fabrication<br />

at all constructions sites is ensured by a careful<br />

choice of construction yards holding Environmental<br />

Management System (EMS) certifications (ISO 14001).<br />

This is complemented by constant supervision and<br />

monitoring of the implementation of regulatory compliance<br />

requirements and contractual HSSE standards<br />

during the entire project execution phase.<br />

Internal Environmental Audits are carried out when<br />

necessary to support the HSSE Management on site.<br />

For example, in October <strong>2010</strong> an extensive environmental<br />

audit was carried out on a construction yard<br />

in Norway where the Company is currently finalizing a<br />

major project.<br />

Offices<br />

Waste segregation programs have been established<br />

in the offices across the Company’s project execution<br />

centres. Since December 2009 in the Monaco offices,<br />

in line with the local authority (Societe Monegasque<br />

d’Assainissement) and with the support of the Monaco<br />

Government initiative, the Company has implemented<br />

waste segregation programs.<br />

The Schiedam office has a waste management program,<br />

which separates waste into different streams,<br />

paper waste and cardboard waste, residual waste,<br />

small chemical waste. All IT residual waste is disposed<br />

of in a specialized manner.<br />

The Houston office provides an IT computer recycling<br />

program that is extended to employees private<br />

computers.<br />

The Kuala Lumpur office sets specific objectives for its<br />

office recycling and efficiency, including reduction targets<br />

for energy and paper usage for the upcoming years.<br />

Health, Safety, Security and Environment<br />

Energy efficiency measures and programs to enhance<br />

the employees’ environmental protection awareness,<br />

including a Company environmental comprehensive<br />

reporting system are being taken into the account for<br />

the future.<br />

Travel<br />

<strong>SBM</strong> <strong>Offshore</strong> continues to promote car sharing for<br />

the Monaco employees commuting to the office by<br />

supporting the existing car sharing scheme. The<br />

Company reimburses 50 % of the car parking fees<br />

to all <strong>SBM</strong> <strong>Offshore</strong> employees sharing their vehicles<br />

with other Monaco workers. This initiative contributes<br />

to reducing the global CO2 emissions due to work<br />

related travel by car.<br />

<strong>SBM</strong> <strong>Offshore</strong> has introduced a TelePresence network<br />

in the Company’s offices in 2009 to decrease amount<br />

of travel with the added benefit of reducing carbon<br />

emissions linked to its onshore activities. TelePresence<br />

centres are in Schiedam, Houston, Monaco and Kuala<br />

Lumpur.<br />

Success of this initiative has been impressive and so<br />

two new TelePresence centres have been opened in<br />

<strong>2010</strong> in the Company’s offices in Macae (Brazil) and<br />

Luanda (Angola). In 2011, three new centres will open<br />

in Monaco, Singapore and Rio de Janeiro.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 53


Human Resources<br />

54 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

<strong>SBM</strong> <strong>Offshore</strong> employees<br />

at the yard in Norway


Human Resources<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 55


Human Resources<br />

Human<br />

Resources<br />

58 People Reviews at <strong>SBM</strong> <strong>Offshore</strong> and Message of Corporate HR Director<br />

62 Introduction<br />

64 Corporate activities<br />

65 Global workforce<br />

67 Employment and remuneration<br />

70 Performance and Career development<br />

56 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

3


Employment and<br />

remuneration<br />

Page<br />

67<br />

Corporate activities<br />

Page<br />

64<br />

Performance and<br />

Career development<br />

Page<br />

70<br />

Global workforce<br />

Page<br />

65<br />

People Reviews at <strong>SBM</strong><br />

<strong>Offshore</strong> and Message of<br />

Corporate HR Director<br />

Page<br />

58<br />

Human Resources<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 57


Human Resources<br />

People Reviews<br />

Left and Right:<br />

<strong>SBM</strong> <strong>Offshore</strong><br />

employees on the<br />

Yme MOPUstor<br />

in Norway<br />

58 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


A case Study and<br />

message of Corporate<br />

Human Resources<br />

Director<br />

Future-focused, strategic career planning<br />

allows <strong>SBM</strong> <strong>Offshore</strong> to identify in-house<br />

talent who demonstrates the potential<br />

to take on greater leadership roles. The<br />

Company actively anticipates its own<br />

organisational needs to ensure continued<br />

growth and success.<br />

Human Resources<br />

In the first half of <strong>2010</strong>, seven People<br />

Reviews were conducted across the<br />

Company in Monaco, Houston, Kuala<br />

Lumpur and Marly (in Schiedam, similar<br />

sessions have been held for several<br />

years). During this first cycle, a total of 711<br />

employees were reviewed. The second<br />

cycle is on-going, and the People Reviews<br />

process will continue on an annual basis.<br />

This most recent HR initiative includes<br />

reviews at the top Executive level and in<br />

all of the Company’s offices worldwide,<br />

thereby laying the groundwork for the<br />

The goal is to identify<br />

personnel who have high<br />

potential for growth in the<br />

Company<br />

A new pivotal process called People<br />

Reviews was commenced in <strong>2010</strong> in the<br />

Company’s worldwide Talent Management<br />

system, which was introduced by the<br />

Company in 2009. These day-long meetings<br />

which bring together a group of <strong>SBM</strong><br />

Executives, Senior Line Managers and<br />

HR Managers encourage in-depth discussions<br />

on strengths, developmental needs<br />

and possible future career paths of <strong>SBM</strong><br />

<strong>Offshore</strong> employees worldwide.<br />

The goal of People Reviews is to identify<br />

personnel who have high potential<br />

for growth in the Company for today and<br />

tomorrow. Adapted training, internal and<br />

international mobility, as well as development<br />

mapping skills are proposed to the<br />

individuals reviewed.<br />

career development of <strong>SBM</strong> <strong>Offshore</strong><br />

employees to support the Company’s<br />

growth plans.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 59


Human Resources<br />

60 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Didier Beynet,<br />

Corporate Human<br />

Resources Director<br />

Didier Beynet’s Message<br />

Looking towards the future’ is a guiding<br />

principle of the Company’s Corporate<br />

Human Resources Department.<br />

Indeed, the Company has always paid<br />

close attention to its employees’ development<br />

through training programs for office<br />

staff, on-the-job training for offshore crew<br />

and technical education (in training schools)<br />

for construction yard personnel.<br />

Two years ago, <strong>SBM</strong> <strong>Offshore</strong> launched<br />

a corporate Talent Management and<br />

Succession Planning Project to face two<br />

organisational challenges: generational<br />

transitions in management and rapid<br />

growth of the Company.<br />

The following year, the People Reviews<br />

process was successfully applied to top<br />

management with the objective of targeting<br />

the next generation of managers. This initiative<br />

has been progressively implemented<br />

throughout the Company.<br />

In an organisation which depends on the<br />

innovation of its technology, the purposeful<br />

advancement of personnel necessitates a<br />

long-term HR perspective; this is the very<br />

cornerstone of the Company’s success.


Human Resources<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 61<br />

View looking down from inside the<br />

Yme MOPUstor flare stack


Human Resources<br />

Introduction<br />

Business sustainability includes constructive stewardship<br />

of all our resources, including our people, which<br />

are the Company’s greatest asset.<br />

This section provides a look into the Company’s specific<br />

HR practices and shows how the Company’s<br />

people evolve in their careers. The Company works<br />

hard to integrate social balance and equal opportunities<br />

and being an international organisation, the<br />

preservation of different cultures where the Company<br />

operates, is crucial. The Company also believes that<br />

social responsibility means investing in the well-being<br />

of the staff, maintaining a competitive compensation<br />

and benefits package and providing the tools necessary<br />

for success. This is accomplished with annual<br />

performance reviews, personalised training programs,<br />

and global talent management.<br />

The intention of Corporate Human Resources (HR),<br />

as described by <strong>SBM</strong> <strong>Offshore</strong>’s Group Management<br />

System, is “to develop and maintain an organisation<br />

in line with the Corporate Strategy and ensure that the<br />

Company’s Operating Units have the right people in the<br />

right position at the right time”. As such, the Company<br />

focuses on generating an attitude of enthusiasm and<br />

pride throughout the Company and on providing a most<br />

favourable environment for professional and personal<br />

development with high rewards.<br />

Employment is offered on competitive terms in a safe<br />

and healthy working environment with a personnel<br />

policy in which the Company makes the best possible<br />

use of each person’s skills in a mutually beneficial manner.<br />

The Company also provides appropriate training to<br />

62 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Human<br />

capital is the<br />

Company’s<br />

greatest asset<br />

all employees and encourages personal development.<br />

The Company equally pursues an employment policy<br />

following the principles of equal opportunity, thereby<br />

preventing any discrimination on the basis of sex, age,<br />

race, religion, political or trade union affiliations, nationality<br />

or disability.<br />

For reporting purposes, the global workforce is divided<br />

into two segments: Onshore Operations and <strong>Offshore</strong><br />

Production. The workforce is hired under permanent<br />

or fixed-term contracts and can be divided by segment,<br />

employment type, region, gender, or age. The<br />

Company also identifies White Collar and Blue Collar<br />

employees.


Equal<br />

opportunities<br />

<strong>SBM</strong> <strong>Offshore</strong>’s Code of Conduct<br />

Towards Employees<br />

Employees dedicate a considerable<br />

portion of their time, knowledge,<br />

and expertise to <strong>SBM</strong> <strong>Offshore</strong>.<br />

Accordingly, the Company has the<br />

following responsibilities:<br />

• pursuing a personnel policy in<br />

which the best possible use is<br />

made of each person’s skills<br />

and personal development is<br />

encouraged;<br />

• offering good and competitive<br />

terms of employment and safe<br />

and healthy working conditions;<br />

• pursuing an employment policy<br />

following the principles of equal<br />

opportunity, preventing any discrimination<br />

on the basis of sex,<br />

age, race, religion, political or<br />

trade union affiliations, nationality<br />

or disability;<br />

• minimizing risks for health and<br />

safety incidents by:<br />

– implementing internationally<br />

recognized industry standards<br />

such as OHSAS 18001;<br />

– providing appropriate training<br />

to all relevant personnel;<br />

– developing and using engineering<br />

and technology<br />

know-how to improve health<br />

and safety at the facilities we<br />

design, build or operate;<br />

– cooperating with clients,<br />

project partners and suppliers<br />

to improve health and safety<br />

performances;<br />

– measuring health and safety<br />

performance and communicating<br />

our progress on a<br />

regular basis.<br />

• preventing undesirable conduct<br />

such as intimidation, harassment<br />

and abuse of authority (further<br />

details of <strong>SBM</strong> <strong>Offshore</strong>’s<br />

Policy Against Harassment are<br />

available through the Human<br />

Resources department);<br />

• communicating in an honest and<br />

clear manner;<br />

• being open to suggestion, ideas<br />

and criticism;<br />

• avoiding conflicts of interest<br />

between private activities and<br />

the employee’s role in the<br />

Company’s business, particularly<br />

in their relations with clients,<br />

competitors and suppliers;<br />

• avoiding disclosure of inside<br />

information;<br />

• not asking anyone to break<br />

the law;<br />

• preventing, as far as possible,<br />

problems of conscience in the<br />

performance of their work and<br />

striving to find a proper solution<br />

to them where these still arise;<br />

• establishing the means for<br />

employees to report suspected<br />

irregularities;<br />

• applying anti-drug, anti-smoking<br />

and anti-alcohol abuse policies<br />

(further details of <strong>SBM</strong> <strong>Offshore</strong>’s<br />

policy against Drug and Alcohol<br />

Use at the Workplace and its<br />

No Smoking Policy are available<br />

through the Human Resources<br />

department);<br />

• striving for a good relationship<br />

with those who represent <strong>SBM</strong><br />

<strong>Offshore</strong> employees;<br />

Human Resources<br />

• providing a clear framework<br />

of operating procedures to<br />

promote efficiency and to<br />

prevent mistakes;<br />

• preserving employee privacy<br />

and confidentiality of employee<br />

records;<br />

• creating a climate in which<br />

employees are encouraged to<br />

adhere to this code;<br />

• adhering to applicable national<br />

and international human rights<br />

standards, including the United<br />

Nations Declaration of Human<br />

Rights and the OECD Guidelines<br />

for Multinational Enterprises;<br />

• adhering to the fundamental<br />

ILO conventions regarding<br />

child labour, forced labour,<br />

non-discrimination, freedom of<br />

association and collective<br />

bargaining, including among<br />

others:<br />

– preventing the employment of<br />

children under the minimum<br />

age of completing compulsory<br />

schooling and, in any<br />

case, the minimum age for<br />

employment shall not be less<br />

than 15 years old;<br />

– preventing the use of any<br />

form of forced labour;<br />

– respecting freedom of<br />

association and collective<br />

bargaining.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 63


Human Resources<br />

Corporate Activities<br />

Further to the Company reorganisation described in<br />

the 2009 Annual <strong>Report</strong>, the <strong>SBM</strong> <strong>Offshore</strong> Executive<br />

Management Committee has been created. This<br />

Executive Committee is composed of all Board of<br />

Management members, each Operating Unit President,<br />

as well as the Corporate HR Director and General<br />

Counsel.<br />

Under the aegis of the Corporate HR Director, the<br />

HR Managers of each Operating Unit meet regularly<br />

throughout the year to share their best practices, capitalise<br />

on experiences, consolidate HR policy alignment,<br />

and follow-up on Corporate HR projects.<br />

The Lease Fleet HR activities are organised separately<br />

under the <strong>SBM</strong>-PC Operating Unit and specifically<br />

provide the adequate crew, their logistics, as well as<br />

suitable training, for the offshore activities. All data concerning<br />

these activities are reported under Worldwide<br />

<strong>Offshore</strong> Fleet.<br />

64 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Focus on Talent Management<br />

& Succession Planning<br />

A series of programmes have been implemented with the<br />

Talent Management and Succession Planning process,<br />

which lay a solid foundation for the employees and the<br />

Company. In <strong>2010</strong>, an initiative called People Reviews<br />

was introduced (please see more detailed information in<br />

article page 58). In addition to the long-established annual<br />

Performance Appraisal review, these recent programmes<br />

have the purpose of supporting business growth and<br />

securing key roles and competencies in line with the <strong>SBM</strong><br />

<strong>Offshore</strong> Corporate Strategy.<br />

As a subsequent step to Talent Management, the<br />

Company has decided to implement a customised<br />

Leadership and Management Development programme.<br />

This programme intends to create and maintain a unique<br />

<strong>SBM</strong> <strong>Offshore</strong> leadership and management culture<br />

throughout the Company. The programme will be launched<br />

in 2011, starting at the highest Executive Level, with the<br />

intention of successively reaching all management levels.<br />

FPSO Topsides


4,114<br />

Permanent employees<br />

Global Workforce<br />

Information<br />

Headcount<br />

The total headcount is based on all Company employees<br />

registered on 31 December <strong>2010</strong> for Onshore<br />

Operations and <strong>Offshore</strong> Production. Headcount,<br />

therefore, equals 5,758 employees, an increase of<br />

nearly 7% compared to 2009.<br />

Total Employees over past 5 years with breakdown<br />

between contractors and permanent employees<br />

Total number of permanent employees<br />

Total number of contract employees<br />

7000<br />

6000<br />

5000<br />

4000<br />

3000<br />

2000<br />

1000<br />

0<br />

1366<br />

685<br />

2479 2458<br />

1493<br />

2909<br />

1534<br />

3617<br />

1929<br />

3460<br />

2005 2006 2007 2008 2009 <strong>2010</strong><br />

Total Employee Headcount by Location<br />

A Schiedam, Netherlands<br />

B Houston, USA<br />

C Kuala Lumpur, Malaysia<br />

D Monaco<br />

E Marly, Switzerland<br />

F Worldwide <strong>Offshore</strong> Fleet<br />

G Construction Sites<br />

H Shorebases<br />

Total: 5,758<br />

C<br />

381<br />

E<br />

24<br />

A<br />

621<br />

D<br />

1,170<br />

B<br />

612<br />

F<br />

1,618<br />

1644<br />

4114<br />

G<br />

1,121<br />

H<br />

211<br />

Human Resources<br />

The Company’s workforce is distributed geographically<br />

over the locations of each of the seven Operating<br />

Units, construction sites, shore bases and onboard the<br />

offshore fleet.<br />

The Company's Marketing, Sales, Treasury & Corporate<br />

Functions (MSTC Functions) are spread over the<br />

Execution Centres, with a total of 124 employees at the<br />

end of the year <strong>2010</strong>. In 2009, the Marketing, Sales,<br />

Treasury & Corporate functions were indicated under<br />

each location, which explains the differences that<br />

can be found between 2009 figures below and those<br />

reported in <strong>SBM</strong> <strong>Offshore</strong> 2009 CSR report.<br />

The headcount in Monaco comprises the aggregate of<br />

the following three Operating Units: <strong>SBM</strong>-MC (Turnkey<br />

Systems), <strong>SBM</strong>-PC (Lease and Operate) and <strong>SBM</strong>-<br />

Services (Turnkey Services).<br />

The workforce in <strong>SBM</strong>-MC remained similar to 2009,<br />

with a total of 1,924 employees. This steady rate is<br />

confirmed by a similar level of activity on the construction<br />

sites, as well as in the Monaco offices.<br />

The headcount in <strong>SBM</strong>-PC rose by 10% to 1,850<br />

employees in <strong>2010</strong> compared with 1,675 employees in<br />

2009. The start-up and pre-operating phases of several<br />

production units explain this trend that is mainly<br />

related to the shore bases and offshore fleet personnel<br />

(belonging to a large extent to the FPSO P-57) of this<br />

Operating Unit.<br />

This upward curve was also seen by <strong>SBM</strong>-Services’<br />

workforce, which increased by 7% to 266 employees in<br />

<strong>2010</strong> compared with 249 employees in 2009, due to the<br />

increased volume of projects in this Operating Unit.<br />

The Schiedam execution centre’s workforce showed<br />

the highest increase with +18% bringing last year’s<br />

figure of 523 employees up to 616. This was due to the<br />

major projects in progress, including FPSO Cidade de<br />

Paraty, while <strong>SBM</strong>-MSC’s headcount went up by 8%<br />

due to increased workload.<br />

In Houston, <strong>SBM</strong>-Atlantia’s staff numbers grew by<br />

4.5% to 601 employees in <strong>2010</strong> compared with 575<br />

employees in 2009, thereby reflecting the upturn in<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 65


Human Resources<br />

activity created by several on-going major projects,<br />

namely the three drilling rigs and the relocation of<br />

FPSO Espadarte to the Baleia Azul field.<br />

In Kuala Lumpur, there was a 10% increase to attain<br />

a total workforce of 377 in <strong>2010</strong> compared with 344 in<br />

2009. This increase can be attributed to the execution<br />

of large projects this year, particularly related to the<br />

supply of the FPSO Aseng.<br />

At year end <strong>2010</strong>, the headcount for permanent contracts<br />

totalled 4,114 employees representing 71%<br />

of the Company workforce and the headcount for<br />

contract employees totalled 1,644 employees representing<br />

29% of the workforce. The yearly average ratio<br />

of contractors to staff was 32%, which was below the<br />

maximum desired level of 33%. The reduction of the<br />

ratio compared with the 36% of year end 2009 can<br />

be explained by the fact that prior years percentage<br />

was only a snapshot of the situation at 31December<br />

2009, whereas the yearly average would have been a<br />

few points lower. Also, recruitment efforts have been<br />

directed at increasing the permanent proportion of<br />

employees in order to maintain efficiency and keep<br />

core knowledge and expertise in house.<br />

Workforce diversity- Permanent Staff<br />

900<br />

800<br />

700<br />

600<br />

500<br />

400<br />

300<br />

200<br />

100<br />

0<br />

349<br />

American<br />

484<br />

528<br />

Angolan<br />

Brazilian<br />

333<br />

British<br />

51<br />

Chinese<br />

495<br />

Dutch<br />

48<br />

Filipino<br />

66 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

818<br />

French<br />

45<br />

152<br />

1,644<br />

Contract employees<br />

338<br />

Malaysian<br />

Italian<br />

Indian<br />

48<br />

Polish<br />

157<br />

South African<br />

268<br />

Others<br />

Workforce diversity<br />

7%<br />

increase in Company employees<br />

compared to previous year<br />

Over the decades, with its business spreading over<br />

6 continents, the Company has embraced the challenges<br />

offered by different environments and adapted<br />

to this cultural mosaic. This need for adaption and<br />

in-country development has generated flexibility and<br />

diversity at all levels of the Company’s workforce.<br />

Indeed, the Company has managed to turn this diversity<br />

into strength, building complementarities and<br />

synergies amongst its employees.<br />

The Company’s policy to recruit local-based employees<br />

whilst at the same time maintaining competency<br />

requirements through training, has led to the employment<br />

of more than 55 different nationalities. This is<br />

demonstrated in the chart, with a high percentage<br />

of French, Dutch, Brazilian, Angolan, American,<br />

British and Malaysian nationals, which is a natural<br />

consequence of our offices, shore bases and units’<br />

locations. In <strong>2010</strong>, the proportion of Angolan nationals<br />

has experienced the most significant increase, followed<br />

by the Malaysian nationals. This is due, on the<br />

one hand, to the employment of Angolan workers at<br />

the PAENAL construction yard, and to the nationalisation<br />

programmes onboard the operating fleet, on the<br />

other hand.<br />

Absenteeism and turnover<br />

The average rate of absenteeism due to normal illness<br />

remains steady at 2.6% in <strong>2010</strong> (2.5% in 2009).<br />

Voluntary departures have been the main trigger for<br />

the Company’s slight increase in turnover rate, which<br />

has risen from 9% in 2009 to 10% in <strong>2010</strong> and can<br />

be related to the economic up-turn. Nevertheless, the<br />

percentage of turnover remains low compared to the<br />

average rate given for similar industries in Europe and<br />

the USA. This can be attributed to the Company providing<br />

a competitive equitable remuneration package,<br />

good working conditions and overall professional satisfaction<br />

to its core resource: its employees.


21%<br />

of women in permanent workforce<br />

Total manhours over 4 years with breakdown<br />

between offshore and onshore<br />

Total million manhours Onshore Operations (excluding contractors)<br />

Total million manhours <strong>Offshore</strong> Production<br />

Absenteeism rate<br />

2.70%<br />

2.60%<br />

2.50%<br />

2.40%<br />

2.30%<br />

2.20%<br />

2.10%<br />

4.9<br />

3.5<br />

2007<br />

5.76<br />

5.32<br />

2008<br />

6.57<br />

5.79<br />

2009<br />

6.49<br />

5.95<br />

<strong>2010</strong><br />

Total permanent employees turnover over past 4 years<br />

with breakdown between causes and turnover percentage<br />

15%<br />

12%<br />

9%<br />

6%<br />

3%<br />

0<br />

Percentage of permanent employee turnover<br />

Turnover due to retirement<br />

Turnover due to voluntary resignation<br />

Turnover due to dismissal<br />

Death (natural causes - non work-related)<br />

Fatalities (death resulting from a work incident)<br />

2007 2008 2009 <strong>2010</strong><br />

15%<br />

management positions held<br />

by women onshore<br />

500<br />

400<br />

300<br />

200<br />

100<br />

0<br />

14<br />

12<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

Employment and<br />

Remuneration<br />

Equal opportunities<br />

Human Resources<br />

At <strong>SBM</strong> <strong>Offshore</strong>, employment conditions are strictly<br />

driven by the principle of equal opportunities. The salary<br />

scales are in line with a competency matrix and<br />

take into account qualifications and professional experience.<br />

The Company considers this as an attractive<br />

element of the recruitment strategy.<br />

The offshore engineering business has long been<br />

male-dominated; however, the Company has adopted<br />

a recruitment strategy to increase the percentage of<br />

women employees in the onshore segment over the<br />

past 15 years. This initiative has been successful to a<br />

certain degree, even though the number of graduates<br />

coming out of engineering schools and universities are<br />

still predominantly male, and this limits the gender ratio<br />

in engineering positions. Moreover, the operating crew<br />

onboard production units remains very much masculine<br />

as is the case for all operators in this area of business.<br />

The total percentage of female/male permanent<br />

employees from both Onshore Operations and <strong>Offshore</strong><br />

Production was 21% women- 79% men in <strong>2010</strong>, which<br />

is similar to the previous year.<br />

This being said, the feminine population is indeed<br />

represented in the Management positions of the <strong>SBM</strong><br />

<strong>Offshore</strong> Group, with 15% of these positions being held<br />

by women (onshore).<br />

The basic salary ratio of 71% has been obtained by<br />

taking the average basic salary earned by female<br />

employees and dividing it by the same average earned<br />

by male employees. This percentage is satisfactory<br />

taking into account the strong technical bias of a large<br />

majority of positions in the Company’s field of business<br />

with associated higher salary which are filled by a high<br />

percentage of male employees (as opposed to higher<br />

percentages in the services industry).<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 67


Human Resources<br />

Compensation and Benefits<br />

The compensation and benefits package offered to the<br />

Company’s personnel remains one of the major elements<br />

in employee attraction and retention.<br />

During the annual cash remuneration review (basic salary<br />

and bonus) of the individual staff members, the key<br />

factors of local market, annual inflation and individual<br />

performance are taken into account.<br />

Salary benchmarking analysis was performed in <strong>2010</strong><br />

to verify the competiveness of the Company’s compensation<br />

package compared with peers in the oil and<br />

gas industry. The results confirmed that the Company’s<br />

remuneration package, where the variable and performance-related<br />

element is high, is well above market<br />

average, and remains competitive and attractive to<br />

potential new employees.<br />

Permanent employees over past 4 years with breakdown<br />

between part time/ full time and men / women<br />

Total percentage of women in permanent workforce<br />

Total number of women working part-time<br />

Total number of women working full-time<br />

Total number of men working part-time<br />

Total number of men working full-time<br />

22,5%<br />

22,0%<br />

21,5%<br />

21,0%<br />

20,5%<br />

20,0%<br />

2007 2008 2009 <strong>2010</strong><br />

68 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Attractive<br />

compensation<br />

package<br />

5000<br />

4000<br />

3000<br />

2000<br />

1000<br />

0<br />

The Employee Share Ownership Plan, which encourages<br />

employees to invest in <strong>SBM</strong> <strong>Offshore</strong> shares,<br />

remains an attractive staff benefit, thanks to a significant<br />

contribution being paid by the Company.<br />

A Restricted and Performance Share Unit Plan is in<br />

place and constitutes the Long-Term Incentive Plan for<br />

senior staff and other high potential staff.<br />

The Company has an attractive pension benefit system<br />

for all its employees. As a multi-national company,<br />

it operates various pension schemes depending on<br />

the country of activity. The majority are “definedcontribution”<br />

plans, with a minor portion being<br />

“defined-benefit” plans.<br />

Employee Well-being<br />

Focus on<br />

Well-being of<br />

employees<br />

Conscious of the need to protect its most important<br />

asset, the Company is continuously focused on the<br />

well-being of its personnel and provides a pleasant<br />

work environment. In this respect, several initiatives<br />

have been implemented during the past few years<br />

across the Company’s Operating Units, namely:<br />

• Stress management presentations to managers<br />

(Monaco, Houston, & Schiedam);<br />

• Employee care officer consultations available to<br />

employees (Schiedam & Monaco);<br />

• Stop smoking campaigns in Monaco;<br />

• Fitness rooms in Houston and Monaco;<br />

• Organisation of social events at all locations to<br />

favour interaction throughout the organisation;<br />

• Bicycle plan in Schiedam;<br />

• Life cycle based personnel policy in Schiedam;<br />

• <strong>SBM</strong> Nursery: this Monaco-based professionally-run<br />

nursery and pre-school structure has increased its<br />

capacity by 10% at mid-year.<br />

This comes on top of the safe work environment that<br />

the Company considers as a priority, as described<br />

under the HSSE section.


<strong>SBM</strong> <strong>Offshore</strong> employees on the<br />

‘Delba III’ Drilling Rig in Abu Dhabi<br />

Human Resources<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 69


Human Resources<br />

95%<br />

performance appraisals<br />

completed in <strong>2010</strong><br />

Performance and<br />

career development<br />

Employees’ performance review<br />

To ensure business continuity, personnel satisfaction<br />

and efficiency are key factors on which the Company’s<br />

Management maintains a keen focus. To help monitor<br />

those crucial indicators, the annual employee performance<br />

appraisal exercise (permanent employees) has<br />

proven to be a valuable tool. It is a long-established<br />

process at <strong>SBM</strong> <strong>Offshore</strong> and has been modernised<br />

over the years in order to take into consideration the<br />

Company’s strategic objectives and the employee’s<br />

career expectations.<br />

All performance appraisals under Onshore Operations<br />

are made in accordance with the Company’s<br />

Competency System whereby employees are<br />

appraised against specific competencies related to<br />

their position, as well as the fulfilment of set objectives.<br />

This year, emphasis has been placed on the purposeful<br />

setting of individual career development objectives, in<br />

line with the overall needs of the Company.<br />

Since its successful introduction in 2009, the intranet-<br />

based electronic performance appraisal system was<br />

extended to all Operating Units in <strong>2010</strong>. The tool has<br />

proven to be highly beneficial to the process; it enables<br />

the punctual tracking of the completion progress, and<br />

provides statistics for reporting, training and development<br />

purposes.<br />

The annual performance reviews are one of the sources<br />

of valuable input information for the Talent Management<br />

and Succession Planning processes.<br />

<strong>Offshore</strong> Production appraisals are performed for all<br />

permanent and contract employees working onboard<br />

the production units. All employees are appraised in<br />

direct compliance with the offshore work activities and<br />

the assessments cover the fields of safety, teamwork<br />

and professional competence. This exercise is done via<br />

<strong>SBM</strong> <strong>Offshore</strong> HR crew management system.<br />

70 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

33<br />

Training hours<br />

per employee in <strong>2010</strong><br />

The performance appraisal completion rate remained<br />

high this year at 95%, confirming overall awareness of<br />

the great importance of this exercise.<br />

Training and development<br />

Development of competencies of employees through<br />

general and specific programmes is crucial to the<br />

Company’s business continuity and changing environment.<br />

It is also a necessity for employees to be able to<br />

picture themselves as part of the Company’s future.<br />

The Company provides a range of training and development<br />

opportunities to enhance the skills of its<br />

employees worldwide. The total training days recorded<br />

for <strong>2010</strong> was 18,600 days, equal to 148,987 hours, and<br />

averages 33 hours of courses per person, representing<br />

a 31% increase compared with 2009. This upward<br />

trend in training hours is visible for both offshore and<br />

onshore.<br />

White Collar Staff<br />

Training is based on the Company’s objectives. The<br />

need for training is discussed during the annual<br />

Performance Appraisal session and a training plan is<br />

developed for execution during the following year. The<br />

actual results are closely analysed to identify areas for<br />

improvement.<br />

Training covers both internal training, which is performed<br />

by Company staff or consultants, and external<br />

training, which is performed outside the Company’s<br />

work centres by specialist training providers.<br />

Training during <strong>2010</strong> was mainly technical-related,<br />

followed by managerial- leadership and behavioural<br />

training. Attendance at conferences and seminars was<br />

high on the agenda, indicating the desire to remain<br />

in touch with new developments in specific fields of<br />

study. Safety courses, language lessons and computer<br />

software trainings were well attended.<br />

Internal training for management continues with the<br />

now long-established Gusto Management School. Its<br />

programme focuses on specific project management<br />

courses with a target group of staff who are envisaged


148,987<br />

Training hours<br />

in <strong>2010</strong><br />

to have lead, supervisory or managerial positions in<br />

the future. For the <strong>2010</strong> session, 24 participants from<br />

the Schiedam and Monaco offices attended the programme,<br />

totalling 2,240 hours of customised courses.<br />

As a complementary approach to training and development,<br />

student internship programmes continue to<br />

function well and enable judiciously-selected graduates<br />

to obtain their first work experience in the Company<br />

and, in many cases, successful employment.<br />

Performance appraisal offshore<br />

and onshore over past 4 years<br />

performance appraisals for permanent employees - Onshore Operations<br />

performance appraisals for permanent employees - <strong>Offshore</strong> Operations<br />

100% -<br />

-<br />

90% -<br />

-<br />

80% -<br />

-<br />

70% -<br />

-<br />

60% -<br />

-<br />

50% -<br />

Permanent employees training hours over past 4 years<br />

with breakdown between white and blue collar Staff<br />

white collar staff<br />

blue collar staff<br />

180,000<br />

160,000<br />

140,000<br />

120,000<br />

100,000<br />

80,000<br />

60,000<br />

40,000<br />

20,000<br />

0<br />

-<br />

-<br />

-<br />

-<br />

-<br />

-<br />

-<br />

-<br />

-<br />

-<br />

685<br />

2479<br />

2005 2007 2008 2009 <strong>2010</strong><br />

685<br />

2479<br />

2005 2007 2008 2009 <strong>2010</strong><br />

Human Resources<br />

Blue Collar Staff<br />

Given the significant technical and safety requirements<br />

of the operations onboard the production units and<br />

work at construction yards, the Company considers onthe-job<br />

training and external courses to be of utmost<br />

importance for all its personnel, whether permanent or<br />

contractor.<br />

This principle applies not only to long-standing crew<br />

and technicians but also to the additional workforce<br />

available locally, which needs to familiarize itself with<br />

the specifics of the Company’s activities. To meet<br />

this need, the Company supports nationalisation<br />

programmes, namely in Brazil, Angola & Malaysia,<br />

an initiative which is complemented by the PAENAL<br />

Construction Yard Training School in Porto Amboim<br />

(please see local workforce in sustainable initiatives<br />

article page 80)<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 71


Renewable Energy Systems<br />

72 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

<strong>SBM</strong> Worker in Abu Dhabi


Renewable Energy Systems<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 73


Renewable Energy Systems<br />

Sustainable<br />

Initiatives<br />

76 Host country <strong>Sustainability</strong>,<br />

Local Content Introduction<br />

by Francis Blanchelande,<br />

COO of <strong>SBM</strong> <strong>Offshore</strong><br />

78 Sustainable Initiatives Introduction<br />

80 Local workforce<br />

82 Local investments<br />

84 Local content<br />

86 Supply chain<br />

90 Renewable energy introduction<br />

91 Renewable Marine energy<br />

92 <strong>Offshore</strong> Wind Energy<br />

74 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

4


Supply chain<br />

Page<br />

86<br />

Local content<br />

Page<br />

84<br />

Renewable energy<br />

introduction<br />

Page<br />

90<br />

Local workforce<br />

Page<br />

80<br />

Local investments<br />

Page<br />

82<br />

Renewable Energy Systems<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 75


Renewable Energy Systems<br />

Host country<br />

<strong>Sustainability</strong><br />

Local Content Introduction<br />

by Francis Blanchelande,<br />

COO of <strong>SBM</strong> <strong>Offshore</strong><br />

“Because of its multiple projects executed and/or operated<br />

in emerging countries, <strong>SBM</strong> <strong>Offshore</strong> has always<br />

been willing to develop the skills of the national workers<br />

employed to support the Company's projects and<br />

operations, onshore and offshore.<br />

This process has started by implementing 'on the job'<br />

training by the Company skilled personnel, then by<br />

organising specific technical training in local organisations<br />

and then by setting up training schools managed<br />

by <strong>SBM</strong> <strong>Offshore</strong>’s staff. Finally, some national employees<br />

have been sent to foreign technical schools and/or<br />

to foreign universities.<br />

After 40 years of this continuous practice, the Company<br />

now employs more than 2,000 national managers, engineers<br />

and skilled personnel. The average percentage<br />

of national employment in <strong>SBM</strong> <strong>Offshore</strong> worldwide<br />

operations is 65%, with peaks up to 95% in specific<br />

countries.<br />

One particular example of this successful strategy is<br />

the PAENAL yard in Angola: <strong>SBM</strong> <strong>Offshore</strong> has been<br />

directed in 2007 by the Angolan Authorities to establish<br />

in a remote place, Porto Amboim 200 km south<br />

of Luanda, an FPSO integration yard and to employ<br />

people from the province of Kwanza Sul. After 3<br />

months of establishing the first base, a school was<br />

opened in Porto Amboim and started training fishermen,<br />

unskilled workers and unemployed people to<br />

become scaffolders, pipe fitters and welders. One year<br />

later, the first CALM buoy built in PAENAL was delivered<br />

to Chevron Angola: the yard then employed 120<br />

Angolans. Five years later, the PAENAL yard will receive<br />

the first FPSO to integrate process modules on board,<br />

modules entirely built in the yard: the yard will then<br />

employ 600 Angolans.<br />

In <strong>2010</strong> - this is an example of a win win situation<br />

between <strong>SBM</strong> <strong>Offshore</strong> and its national suppliers –<br />

the Company has supplied to Petrobras the FPSO P57,<br />

the first Unit to be contracted with a 65% local content.<br />

76 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Not only did <strong>SBM</strong> <strong>Offshore</strong> use national suppliers, but<br />

in order to enable the use of certain local equipment,<br />

the Company modified its design to suit the capabilities<br />

of these suppliers. Equipment from these suppliers is<br />

now being used on other FPSOs in Brazil.<br />

In certain countries where <strong>SBM</strong> <strong>Offshore</strong> operates,<br />

the Company also supports or drives Social projects.<br />

In Brazil, as an example, we help fund a home for<br />

homeless children with drug related problems in poor<br />

areas of Rio and promote to give them education: the<br />

Company has organised mechanical and electrical<br />

courses in Rio, given by its own offshore specialists,<br />

and has organised periods of apprenticeship for the<br />

best students, with their national suppliers in Macae;<br />

the next step is to organise apprenticeship periods on<br />

board the Company's FPSOs in Brazil.<br />

Also to be mentioned is another similar initiative with<br />

street children in Luanda (Angola), the support (local<br />

and from <strong>SBM</strong> <strong>Offshore</strong>’s offices) of an orphanage on<br />

Sakhalin Island, the distribution of drinkable water makers<br />

in Myanmar and the construction of a complete<br />

orphanage complex in Lubango (Angola), paid for by<br />

the Company, built by a national Contractor with the<br />

works supervised by <strong>SBM</strong> <strong>Offshore</strong>'s staff.<br />

Local content is a policy from emerging countries, is an<br />

opportunity for foreign Contractors and is a worldwide<br />

success story for <strong>SBM</strong> <strong>Offshore</strong>.”


<strong>SBM</strong> <strong>Offshore</strong>’s Code of Conduct<br />

Towards Society / Communities<br />

Society provides <strong>SBM</strong> <strong>Offshore</strong><br />

the social and physical infrastructure<br />

for entrepreneurship.<br />

Accordingly, we have the following<br />

responsibilities:<br />

• not doing business in countries<br />

subject to international and relevant<br />

national embargoes and<br />

respecting the export and import<br />

control regulations of countries<br />

where we work and operate;<br />

• respecting human rights as formulated<br />

in the Universal Declaration<br />

of Human Rights;<br />

• not undertaking commercial activities<br />

in countries where it is made<br />

impossible to adhere to this code;<br />

• not granting a cash gift or noncash<br />

gift for the purpose of<br />

obtaining a contract or any<br />

improper business advantage;<br />

• In general, the giving of gifts is<br />

only acceptable if such practice<br />

is not for an improper purpose, if<br />

such practice is accepted locally<br />

and in the industry as a token of<br />

appreciation, and if such practice<br />

is in compliance with applicable<br />

laws;<br />

• not offering or giving money or<br />

anything of value, whether directly<br />

or indirectly, to any public official,<br />

political party, or candidate to<br />

obtain or retain business or to<br />

direct business to any person;<br />

• not engaging agents and commercial<br />

representatives in violation<br />

of <strong>SBM</strong> <strong>Offshore</strong>’s guidelines for<br />

the use of agents (further details<br />

are contained in Annex I hereto);<br />

• not entering into joint venture or<br />

similar relationships that would<br />

violate <strong>SBM</strong> <strong>Offshore</strong>’s guidelines<br />

for commercial relationships with<br />

foreign officials (further details are<br />

contained in Annex I hereto);<br />

• not engaging in insider trading<br />

or other acts prohibited by <strong>SBM</strong><br />

<strong>Offshore</strong>’s Regulations Relating to<br />

Insider Trading (for further details<br />

Code of Conduct);<br />

• preventing security personnel<br />

from infringing on the liberty and<br />

security of others;<br />

• taking all reasonable measures<br />

to avoid involvement or complicity<br />

in human rights violations in its<br />

relationships and interactions with<br />

state security forces;<br />

• supporting initiatives that, within<br />

the framework of our possibilities<br />

and aims, contribute to the<br />

improvement of social welfare;<br />

• striving for a constructive relationship<br />

with non-governmental<br />

organizations;<br />

• not accepting any proceeds of<br />

crime or terrorism and taking<br />

appropriate measures to prevent<br />

money-laundering including the<br />

reporting of suspicious transactions<br />

(e.g. high value cash<br />

transactions, payments between<br />

unknown entities or through<br />

excessive intermediaries, payments<br />

made by/ received by<br />

Renewable Energy Systems<br />

suspicious entities or involving<br />

high risk counties);<br />

• striving for fair competition<br />

by respecting tangible and<br />

intellectual property rights of<br />

competitors and respecting<br />

the relevant competition laws<br />

(including the obligation not to<br />

engage in bid rigging, price fixing,<br />

or other similar arrangements<br />

designed to improperly undermine<br />

competition);<br />

• assessing the social, environmental<br />

and economical impact of our<br />

intended operations prior to the<br />

commencement of our operational<br />

activities, including the<br />

impact on local communities and<br />

human rights;<br />

• (in cooperation with or on behalf<br />

of our clients) assessing local<br />

needs for social, economical and<br />

environmental improvements in<br />

all areas where we operate, and<br />

providing support to local communities<br />

in order to realize these<br />

potential improvements, using our<br />

skills and capabilities, within the<br />

legal and cultural constraints of<br />

these local communities.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 77


Introduction<br />

Forging a path for any business in the twenty-first<br />

century requires a global perspective, social consciousness,<br />

a collaborative attitude and a focus on<br />

technological innovation. <strong>SBM</strong> <strong>Offshore</strong> pursues<br />

all of these goals, and recognises the key role the<br />

Company’s stakeholders play in helping to realise<br />

them. Stakeholders include host countries around<br />

the world with their local content requirements, including<br />

the men and women of local communities that<br />

become the Company specialised workforce.<br />

Thanks to these sustainable relationships, the<br />

Company has been able to promote economic growth<br />

in developing countries through knowledge transfer<br />

and infrastructure creation. The Company requires its<br />

suppliers to be compliant with the Company’s Code of<br />

Conduct. Through strategic partnerships the Company<br />

has also engaged in the development of key enabling<br />

technologies for more ecological fossil fuels like<br />

liquefied natural gas and Renewable Energy like wave<br />

energy conversion and offshore wind farms.<br />

The Company is constantly evaluating a wide range of<br />

developments and ideas related to its business which<br />

could develop into sustainable initiatives if they meet<br />

the Company’s strategic sustainability objectives.<br />

In this section of the report a selection of the<br />

Company’s sustainable initiatives has been highlighted<br />

as they are on-going, well developed and, in<br />

the Company’s view, interesting to focus and report on<br />

in more detail. The selection focuses on the following<br />

objectives: <strong>SBM</strong> <strong>Offshore</strong>’s host country sustainability,<br />

the supply chain and Renewable energy.<br />

78 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


Workers at the PAENAL yard


Host country <strong>Sustainability</strong><br />

Angola<br />

<strong>SBM</strong> <strong>Offshore</strong> has been present in Angola since 1968.<br />

Over the last four decades, activities have included<br />

FPSO leasing, offshore installation and the construction<br />

of buoys, steel structures for turrets and topsides<br />

modules. A continuous engagement and strong relationships<br />

have enabled the Company to promote the<br />

local community through job creation and training.<br />

In 1997, <strong>SBM</strong> <strong>Offshore</strong> formed a joint venture with<br />

Sonangol, the Angolan National Oil Company. From<br />

this union came Sonasing, a company established to<br />

promote Angolan participation in oil and gas activities,<br />

acquire FPSOs and FSOs and charter them to the<br />

Angolan oil industry.<br />

Soon thereafter, in 2003, <strong>SBM</strong> <strong>Offshore</strong> and Sonangol<br />

created their OPS Serviços de Produção de Petróleos<br />

Ltd (OPS) joint venture. This second collaboration<br />

permitted both companies to operate and manage the<br />

Angolan fleet together. OPS also introduced training<br />

programmes which provided craft skills, safety training<br />

and offshore practical skills to an entirely new generation<br />

of Angolan workers.<br />

An expanding pool of skilled local labour was essential<br />

to maximise Angolan economical development<br />

resulting from the oil and gas sector. With a third joint<br />

venture, the Porto Amboim Estaleiros Navais Lda<br />

(PAENAL) yard, the companies extended the existing<br />

training programme with the creation of a dedicated<br />

training facility in addition to the much needed fabrication<br />

and integration yard. This training school was<br />

established in Porto Amboim to train locally hired,<br />

primarily unemployed persons. The first training programmes<br />

initiated at the school were welding, fitting,<br />

rigging and scaffolding.<br />

Newly trained workers begin with structural works. As<br />

they progress and gain experience, they move to more<br />

skilled labour related to topsides fabrication. The Porto<br />

Amboim Training School has a capacity of approximately<br />

150 trainees per year. The courses generally last<br />

for twelve weeks for groups of thirty students. Formal<br />

competency tests are carried out and certificates are<br />

issued to successful graduates. All intakes commence<br />

with two weeks of HSE training. Success rate of trainees<br />

is above 80%.<br />

80 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Local<br />

Workforce<br />

The <strong>SBM</strong> <strong>Offshore</strong>, Sonangol and the new partner<br />

DSME (Daewoo Shipbuilding & Marine Engineering)<br />

announced investments in the development of the<br />

PAENAL yard will increase the scope of training,<br />

dramatically growing the size of the workforce and a<br />

variety of technical skills. PAENAL will become the only<br />

yard in Angola capable of fabricating topsides modules<br />

with a quayside large enough to accommodate a VLCC<br />

and a heavy lift crane to facilitate integration, hook up<br />

and commissioning of large FPSOs.<br />

Once fully operational, PAENAL will provide Angolan<br />

workers with approximately two million man-hours<br />

of work annually. Already, the Porto Amboim Training<br />

School has recorded a total of 202,736 hours of training<br />

for PAENAL’s employees where the ratio of expatriates<br />

to Angolans has remained stable all along its development<br />

at 1:3.<br />

Brazil<br />

The Company signed a first contract with Petrobras<br />

in 1996 for the lease and operate contract of FPSO II<br />

in Campos Basin. Since this date, <strong>SBM</strong> <strong>Offshore</strong> has<br />

delivered seven FPSOs to clients, including Chevron<br />

and Shell, for operation in this country.<br />

In 2005, the Company organised Competency<br />

Assurance training programme comprising a dedicated<br />

facility in Macaé, Brazil to support its FPSO operations.<br />

<strong>SBM</strong> <strong>Offshore</strong> implemented the training programme to<br />

achieve its nationalisation targets of over 70% Brazilian<br />

employees within its expanding fleet.<br />

The Computer Based Training (CBT) training module,<br />

available in Portuguese, provides detailed information<br />

about FPSO equipment and operations, but also safety.<br />

The Company trains approximately seventy Brazilian<br />

employees per year, from the fundamentals of petroleum<br />

production activities to the advanced process<br />

simulator course, using its own FPSO process control<br />

room simulator. The purpose of the DCS Simulator<br />

training centre is to improve operational performance<br />

offshore by exposing trainees to a wide variety of simulated<br />

process upset conditions that demand operator<br />

response. This ensures that employees are well prepared<br />

to properly deal with any situation.


Moreover, the Brazilian government recently issued<br />

laws requiring that apprentices must fill five percent<br />

of the technical workforce of every company. <strong>SBM</strong><br />

<strong>Offshore</strong> supports the Brazilian Apprentice Program<br />

with Casa do Menor a non-governmental organisation<br />

which is accredited by the government to deliver<br />

basic education. The Company directly sponsors a<br />

maintenance course for thirteen apprentices every<br />

year. The objectives of the course are to teach basic<br />

theory and practice to students in the areas of mechanics<br />

and electricity. Apprentices are evaluated quarterly<br />

against offshore induction programme objectives.<br />

The Company offers the top two students an offshore<br />

assignment. In <strong>2010</strong>, three apprentices expressed their<br />

enthusiasm and desire to join the maintenance team.<br />

Equatorial Guinea<br />

A very motivated group of young trainees from<br />

Equatorial Guinea has been selected by Noble Energy<br />

to be part of the nationalisation plan for the FPSO<br />

Aseng. <strong>SBM</strong> <strong>Offshore</strong> is privileged to be working with<br />

them. The trainees are taking English language training<br />

in Equatorial Guinea and are becoming familiar with<br />

basic oilfield equipment and systems.<br />

The next step is a big change from the Company’s<br />

standard national training programmes. The trainees<br />

have been assigned to Aberdeen Skills and Enterprise<br />

Training Centre (ASET), in Scotland, where they are<br />

consolidating their knowledge over an 18-month practical<br />

programme. The difference between this centre and<br />

usual vocational training colleges is that all the training<br />

is Oilfield Practical training with a strong focus on the<br />

use of typical Safety Management System tools such<br />

as Risk Assessment, Permit to Work, COSHH, and<br />

Toolbox Talk. They have already learned the NEBOSH<br />

Safety Diploma material. The progress of the trainees<br />

is monitored regularly by the ASET centre Senior<br />

Instructor and the <strong>SBM</strong> Training Department, who also<br />

keep the trainees up to date on the progress of the<br />

actual FPSO conversion project in Singapore. Aseng‘s<br />

trainees from Equatorial Guinea will benefit from 49,<br />

000 training hours.<br />

Host country <strong>Sustainability</strong><br />

% of national crew in <strong>SBM</strong> <strong>Offshore</strong> fleet at end <strong>2010</strong><br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0<br />

Brazil Angola Malaysia Overall<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 81


Renewable Host country Energy <strong>Sustainability</strong> Systems<br />

The PAENAL (Porto Amboim Estaleiros Navais Lda)<br />

FPSO integration yard is one of the most significant<br />

investments ever made in fabrication in Angola and<br />

provides a distinct competitive advantage to its partners,<br />

<strong>SBM</strong> <strong>Offshore</strong>, Sonangol and their new associate<br />

DSME (Daewoo Shipbuilding & Marine Engineering).<br />

The association with DSME will facilitate the PAENAL<br />

Joint Venture’s investment capacity for phase II as well<br />

as further improve the production and construction<br />

expertise of the yard.<br />

PAENAL is an ambitious and groundbreaking joint<br />

venture aimed at further developing Angola’s ability to<br />

support its growing offshore oil and gas sector. It will:<br />

• Increase the fabrication capacity in Angola;<br />

• Provide training and create job opportunities for<br />

Angolan workers;<br />

• Offer the capability to build complex topsides modules<br />

and other steel structures;<br />

• Provide 490m of quayside with 10m water depth<br />

for Very Large Crude Carrier (VLCC) berthing and<br />

a heavy lift crane specially designed for lifting<br />

process modules for integration and FPSO commissioning<br />

work;<br />

• Encourage global service companies to establish<br />

themselves in Angola.<br />

PAENAL’s development has been planned in two<br />

phases allowing for a steady increase in capability and<br />

capacity.<br />

• Phase I (operating status since 2008): a small module<br />

and general steelwork fabrication facility. This<br />

initial phase comprises a training facility, 80 metres<br />

of quayside with a water depth of 7 metres allowing<br />

the importation and customs clearance of equipment<br />

and raw materials directly at PAENAL, as well<br />

as the exportation of any products built by PAENAL.<br />

PAENAL currently has the capacity to produce<br />

between 2-3,000 tonnes per year.<br />

• Phase II: The full phase development encompasses<br />

the completion of a 490m deepwater quayside<br />

suitable for berthing a VLCC-sized FPSO, the completion<br />

and commissioning of a heavy lift crane with<br />

a minimum of 2,000 tonnes lifting capacity (designed<br />

by <strong>SBM</strong>-GustoMSC) and the erection of all of the<br />

remaining warehouses, pipe shops and storage<br />

facilities.<br />

82 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Local<br />

Investments<br />

Once the expansion plans are complete, PAENAL will<br />

become the only yard in Angola capable of fabricating<br />

topsides modules with a quayside large enough to<br />

accommodate a VLCC and a heavy lift crane to facilitate<br />

integration, hook up and commissioning of large<br />

FPSOs. The ultimate fabrication capacity will then<br />

be in the range of 8-10,000 tonnes per year. Through<br />

strategic partnerships and secured projects, Phase II is<br />

now underway.<br />

The progress of the PAENAL yard demonstrates <strong>SBM</strong><br />

<strong>Offshore</strong>’s continuous engagement with the PAENAL<br />

Joint Venture partners Sonangol and DSME to benefit<br />

the local community through job creation and training<br />

(please see article on local workforce page 82).<br />

Once fully operational, PAENAL will provide Angolan<br />

workers with approximately two million man-hours<br />

of work annually. There are several FPSO prospects<br />

identified for offshore oil production in Angola in the<br />

next few years but the current fabrication facilities in<br />

Angola will be limited to handling only a portion of<br />

this workload. The PAENAL yard addresses some of<br />

this shortfall in fabrication capacity and provides the<br />

opportunity for a substantial increase in the Angolan<br />

content around future projects.<br />

The PAENAL yard should encourage other international<br />

contractors and service providers to establish a<br />

presence near Porto Amboim. PAENAL provides a significant<br />

stimulus for the local economy by using small<br />

and medium-sized companies in the region to serve<br />

the needs of the yard. It is anticipated that support services<br />

in the Porto Amboim area will also grow to meet<br />

new demands associated with PAENAL activities.<br />

PAENAL is perfectly positioned to serve the growing<br />

Angolan offshore sector. It is located approximately<br />

300 km south of Luanda and has direct access to<br />

deepwater blocks which are just over 200 nautical<br />

miles from the yard.<br />

Since fabrication activity began in 2008, the yard has<br />

already successfully completed two shallow water<br />

CALM buoys for Cabinda Gulf Oil Company (part of the<br />

Chevron Corp.) to form part of the new export terminal<br />

offshore Malongo. PAENAL is additionally undertaking


a number of fabrication projects for Heerema and<br />

Technip for developments on Block 31.<br />

But once the expansion of the yard has been completed,<br />

PAENAL will have the capacity to accommodate<br />

a much larger work scope. The CLOV FPSO will be the<br />

first mega FPSO to berth at a quayside in Angola for<br />

the integration, hook-up and commissioning of topsides<br />

components also built in Angola. PAENAL intends<br />

to launch the project mid-2011 and the CLOV FPSO is<br />

expected to arrive at PAENAL yard during 2013.<br />

PAENAL yard in Porto Amboim, Angola<br />

Renewable Host country Energy <strong>Sustainability</strong> Systems<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 83


Renewable Host country Energy <strong>Sustainability</strong> Systems<br />

In October <strong>2010</strong>, <strong>SBM</strong> <strong>Offshore</strong> delivered the FPSO<br />

P-57 to its client Petrobras, two months ahead of<br />

schedule and on budget. With commissioning of the<br />

vessel now complete and first oil achieved, <strong>SBM</strong><br />

<strong>Offshore</strong> will operate the P-57 for a period of three<br />

years.<br />

Since the engineering, procurement and construction<br />

contract for the P-57 was signed between <strong>SBM</strong><br />

<strong>Offshore</strong> and Petrobras on 01 February 2008, the project<br />

has achieved a number of significant milestones:<br />

• it is the first contractor designed & supplied FPSO<br />

to achieve over 65% local content on Brazilian<br />

contracts;<br />

• it is the first FPSO sold to Petrobras to be built to<br />

<strong>SBM</strong> specifications;<br />

• it is <strong>SBM</strong>’s largest ever FPSO and 8th supplied for<br />

Brazilian waters;<br />

• it is the first turnkey FPSO to be supplied by <strong>SBM</strong><br />

<strong>Offshore</strong> to Petrobras;<br />

• it is the largest FPSO for oil throughput, off the<br />

Espirito Santo coast.<br />

Given the success of P-57, both in design and cost,<br />

Petrobras has said that the P-57 will serve as a model<br />

for the design of future FPSOs intended for use in the<br />

Santos Basin pre-salt area.<br />

The FPSO will operate in the Jubarte field, in the<br />

Espírito Santo portion of the Campos Basin, 80 km off<br />

the Espírito Santo coast. It is anchored at a water depth<br />

of 1,260 metres and will produce oil of 17 degrees<br />

API. Once on stream, the P-57 will be connected to 22<br />

wells, 15 of which are producers and 7 water injectors.<br />

With its ability to process heavy oil, the P-57 will be the<br />

first unit of this complexity to operate on the Espírito<br />

Santo coast. The P-57 FPSO is a spread moored vessel<br />

and has the possibility to offload both forward and aft.<br />

With a daily production capacity of 180,000 barrels of<br />

oil per day and 2 million cubic metres of gas per day, it<br />

is the largest FPSO that <strong>SBM</strong> <strong>Offshore</strong> has ever built.<br />

The topsides are of an impressive size weighing 14,500<br />

tonnes and the spread mooring arrangement was an<br />

achievement in technical design with 21 mooring lines<br />

of varying lengths.<br />

84 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Local<br />

Content<br />

In order to complete this complex project, <strong>SBM</strong><br />

<strong>Offshore</strong> engaged team members from each of its four<br />

global execution centres (Monaco, Schiedam, Houston<br />

and Kuala Lumpur) as well as a large Brazilian team in<br />

the Rio, Alphaville, Macaé, and Vitória offices.<br />

Between October 2008 and March <strong>2010</strong>, the hull<br />

was converted from the Accord oil tanker at Keppel<br />

Shipyard in Singapore. While the refurbishment of the<br />

hull was underway, fabrication of the oil and gas processing<br />

modules (topsides) was completed in Brazil at<br />

the UTC Engenharia site in Niteroi and at the BrasFELS<br />

shipyard in Angra dos Reis. In April <strong>2010</strong> the P-57<br />

FPSO arrived at the BrasFELS shipyard for the final<br />

integration and commissioning phase.<br />

During the development of P-57, <strong>SBM</strong> <strong>Offshore</strong><br />

achieved a level of local content surpassing 65%, a first<br />

for a contractor-supplied unit in Brazil. To do so, <strong>SBM</strong><br />

<strong>Offshore</strong> developed relationships with an extensive list<br />

of Brazilian subcontractors, resulting in a substantial<br />

amount of local contracts going to Brazilian suppliers<br />

and over 5 million local manhours logged on the<br />

project. It is <strong>SBM</strong> <strong>Offshore</strong>’s strategy to prioritize the<br />

procurement of goods and services in Brazil in order to<br />

contribute to the expansion of the domestic industry.<br />

These efforts resulted in the generation of an estimated<br />

2,000 direct jobs in the country.<br />

The P-57 design was simplified and its equipment<br />

standardized pursuant to the highest operating safety<br />

standards. This strategy ensured greater efficiency both<br />

in project management and in areas of procurement,<br />

construction, assembly and testing. Additionally, the<br />

new strategy resulted in a lighter, easier-to-maintain<br />

platform offering the client significant economic, managerial,<br />

and technical gains.


Host country <strong>Sustainability</strong><br />

Crew member onboard the FPSO<br />

Espirito Santo


Renewable Supply Chain Energy Systems<br />

Actively present and producing in 18 countries worldwide,<br />

<strong>SBM</strong> <strong>Offshore</strong> also works with suppliers from<br />

37 countries. The Company’s principal suppliers are<br />

mainly located in Europe, the United States, Singapore<br />

and Brazil; 26% of the Company’s volume of business<br />

in procured deliverables or services in <strong>2010</strong> has been<br />

achieved with developing countries.<br />

Through the Vendor Relationship Management (VRM)<br />

internet portal, the Company manages an internal vendor<br />

pre qualification process.<br />

The Company standards, such as business ethics<br />

and insurances, are covered in the Special Terms &<br />

Conditions. Those are systematically sent to vendors<br />

or suppliers from the bidding stage onwards for each<br />

and every project.<br />

Compliance with the Company’s Code of Conduct<br />

is mandatory for suppliers, their subcontractors and<br />

agents.<br />

During <strong>2010</strong>, the Company audited 60 of its suppliers<br />

using a product classification system ranking from A<br />

(main suppliers, such as construction yards) to D (less<br />

critical equipment or service). All Vendors supplying A<br />

to C products are submitted to a quality process and<br />

A and B criticalities are audited every 3 years. 114 corrective<br />

action reports were issued in <strong>2010</strong> following<br />

these audits.<br />

86 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Supply Chain<br />

in focus<br />

Vendor Relationship<br />

Management<br />

Suppliers are selected upon compliance with the industry<br />

standards and market conditions. The Company’s<br />

VRM portal is publicly listing the documents required<br />

to enter the pre qualification process hence needed for<br />

the evaluation of the supplier and proposed equipment.<br />

1. Standard Vendor Qualification Questionnaire<br />

2. ISO certifications<br />

3. Quality manual<br />

4. HSE manual<br />

5. Reference lists<br />

6. Organization charts (company and group)<br />

7. Brochures, company profile, products<br />

descriptions, etc.<br />

8. All QA documentation<br />

(SQR forms, CAR’s, audit, etc.)<br />

VRM product pre qualification confirms that <strong>SBM</strong><br />

<strong>Offshore</strong> may start business with the vendors for<br />

selected equipment or services. Vendors have been<br />

approved as potential candidates to work with the<br />

Company.<br />

The prequalified vendors for equipment or services are<br />

then referenced in the Supply Chain system tool as<br />

approved suppliers.<br />

In December <strong>2010</strong>, more than 11,000 products or<br />

services had been referenced.


Supply Chain<br />

Supply Chain<br />

<strong>SBM</strong> <strong>Offshore</strong> worker onboard the<br />

MOPUstor in Norway


Renewable Supply Chain Energy Systems<br />

<strong>SBM</strong> <strong>Offshore</strong>’s Code of Conduct<br />

Towards Suppliers<br />

<strong>SBM</strong> <strong>Offshore</strong>'s Code of Conduct<br />

subscribes to the United<br />

Declaration of Human Rights, the<br />

OECD Guidelines for Multinational<br />

Enterprises, ILO conventions and<br />

the UN Global Compact. Code<br />

applies to all employees, agency<br />

personnel, officers, and directors<br />

of <strong>SBM</strong> <strong>Offshore</strong> and its controlled<br />

subsidiaries (including Joint<br />

Ventures).<br />

The Company responsibilities to<br />

suppliers are described in <strong>SBM</strong><br />

<strong>Offshore</strong>'s Code of Conduct:<br />

• Selecting suppliers on the basis<br />

of generally accepted market<br />

considerations;<br />

• Systematically offering host<br />

country suppliers, as a minimum,<br />

a fair chance to provide<br />

products and services and making<br />

material effort to enhance<br />

their capabilities through guidance<br />

and transfer of know- how;<br />

• Paying market prices and making<br />

reasonable demands;<br />

• Striving for long-term stability in<br />

the relationship, in exchange for<br />

value, quality, competitiveness<br />

and reliability;<br />

• Paying suppliers on time,<br />

according to the agreements<br />

made;<br />

• Being open and reliable in all our<br />

activities;<br />

88 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

• Not accepting cash gifts or<br />

any substantial non-cash gifts<br />

(including entertainment). In<br />

general, gifts may only be made<br />

in strict accordance with the<br />

employee guidelines;<br />

• Selecting suppliers who do<br />

adhere to the applicable national<br />

and international standards and<br />

to the principles set out in this<br />

Code;<br />

• Selecting suppliers that apply<br />

sufficient focus to working<br />

conditions for their employees<br />

in accordance with<br />

ILO ( International Labour<br />

Organization) conventions;<br />

• Monitoring compliance with<br />

this Code by suppliers. In<br />

instances where the results of<br />

assessments are found to be<br />

unsatisfactory, <strong>SBM</strong> <strong>Offshore</strong><br />

will engage with the business<br />

partner in developing improvements<br />

to facilitate compliance<br />

with these standards. However,<br />

if a supplier repeatedly demonstrates<br />

a lack of interest to<br />

improve its standards, <strong>SBM</strong><br />

<strong>Offshore</strong> will take appropriate<br />

action which could eventually<br />

mean withdrawal from the<br />

relationship.


Topsides of an FPSO<br />

Supply Chain


Renewable Energy Systems<br />

Introduction<br />

After more than 50 years of continuous innovation in<br />

the handling and processing of hydrocarbons in the offshore<br />

environment, <strong>SBM</strong> <strong>Offshore</strong> has put its expertise<br />

in the design, installation and operation of marine systems<br />

to work for new energy resources, in line with the<br />

drive to reduce carbon emissions and to anticipate the<br />

changing mix of energy sources.<br />

Already a few years back, the Company had begun an<br />

active market entry strategy for both Liquefied Natural<br />

Gas (LNG) and Renewable systems in response to the<br />

rising importance of alternative energy resources. To<br />

enhance the Company’s in-house knowledge, <strong>SBM</strong><br />

<strong>Offshore</strong> began to pursue several initiatives including<br />

the development of various new technologies focused<br />

on natural gas and sustainable energies.<br />

The important resources dedicated to Liquefied Natural<br />

Gas solutions have paid off in a leading market position<br />

for the Company in this promising sector. <strong>SBM</strong><br />

<strong>Offshore</strong>’s booked progress regarding floating LNG can<br />

be found in the Annual <strong>Report</strong>, section 3 under Product<br />

and Technology Development.<br />

The Company’s goal in Renewable Energy is to develop<br />

technically robust and commercially sound sustainable<br />

energy systems operating in the marine environment<br />

where the Company's competitive edge in offshore<br />

engineering is greatest. The waters of the world contain<br />

an enormous amount of potential energy. Capturing this<br />

energy successfully requires extensive knowledge and<br />

experience in the offshore environment. Accordingly,<br />

fields of potential interest for the Company are wave<br />

energy, offshore wind energy and Ocean Thermal<br />

Energy Conversion.<br />

Energy generation achieved through these key enabling<br />

technologies demonstrates <strong>SBM</strong> <strong>Offshore</strong>’s commitment<br />

to remain at the forefront of offshore energy<br />

innovation tomorrow, as the Company continues to<br />

strive for energy efficiency in its own operations today.<br />

90 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

Renewable<br />

Energy


“ Wave Energy Converter -<br />

like a snake in the water”<br />

Technology development is the foundation for <strong>SBM</strong><br />

<strong>Offshore</strong>’s future and includes a substantial R&D<br />

budget. In <strong>2010</strong>, as was already the case in 2009, the<br />

majority of the R&D budget designated to Renewable<br />

Energy continued to fund the Wave Energy Converter<br />

(WEC) programme,as the Company believes this offers<br />

the greatest potential for bulk electricity supply at commercially<br />

viable prices.<br />

Wave energy is very much a growing sector. No commercial<br />

projects have been completed to date, as it is<br />

one of the more difficult technologies to master due to<br />

the marine environment. The Company is working on a<br />

prototype wave energy generator based on emerging<br />

power take-off technologies. In 2009, the Company<br />

entered into a cooperation agreement with a large<br />

industrial player to develop this technology.<br />

The WEC technology will permit the production of<br />

clean energy in the future, harnessing the untapped<br />

resources of seas. To demonstrate the WEC, a development<br />

programme has been set up with the plan<br />

to have an offshore grid-connected prototype in the<br />

medium term.<br />

In the Company’s application, the WEC will transfer the<br />

energy contained in the movement of seawater caused<br />

by waves directly into electrical power, in a high efficiency<br />

process. By using this technology, more energy<br />

can be significantly converted into electricity than is<br />

possible with a conventional generator.<br />

<strong>SBM</strong> <strong>Offshore</strong> and its industrial partner believe that<br />

this combination of converter design and electroactive<br />

polymer is a promising approach to leverage<br />

the wide spectrum of wave conditions. More importantly,<br />

it avoids fatigue and maintenance issues which<br />

represent a major cost factor. It is expected that the<br />

WEC technology will be of particular interest to the<br />

utility companies worldwide aiming to extend their<br />

Renewable Energy portfolio.<br />

Renewable<br />

Marine Energy<br />

Renewable Renewable Energy Systems Energy<br />

The growth of the Marine Renewables sector will<br />

depend on a complex array of factors including:<br />

• Security of supply which includes fossil fuel prices;<br />

• Cost of energy development;<br />

• Technology development;<br />

• Quality and versatility of electricity networks;<br />

• Environmental and regulatory requirements.<br />

Nevertheless, <strong>SBM</strong> <strong>Offshore</strong> believes that the growing<br />

popular and legislative support for Renewable Energy<br />

will continue to underpin demand for clean forms<br />

of energy to which the Company wishes to respond<br />

proactively.<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 91


Renewable Energy Systems<br />

“ Oil Industry technology used<br />

for Wind Turbine Installation”<br />

Benefitting from a very solid market outlook, the wind<br />

energy industry is rapidly expanding to wind farms<br />

offshore, primarily in Europe. Even conservative predictions<br />

indicate that ten years from now, 1,500 turbines<br />

will be installed offshore every year, not including the<br />

developments outside Europe.<br />

The Company is successfully supporting the development<br />

of the offshore wind industry by transferring its<br />

knowledge of offshore construction vessels to the<br />

contracting firms building the wind farms in open sea.<br />

Multiple orders have been obtained for the design of<br />

Jack-up vessels and the delivery of essential equipment<br />

for these vessels, such as jacking systems and<br />

cranes. Jack-ups offer reliable construction facilities for<br />

the 20-45 metres water depth range where most of the<br />

wind turbines are projected.<br />

<strong>Offshore</strong> wind farms<br />

Typically, offshore wind farms are developed in a grid<br />

of 50-100 units. Speed is critical for the installation of<br />

this number of units, especially considering weather<br />

window restrictions.<br />

Average sizes of the turbines are: rotor diameters of<br />

80 to 125 metres, turbine weights (nacelle + rotor) of<br />

200-450 tonnes, nacelle elevations 90-110 metres<br />

above sea level. It is expected that 3.6 MW and 5 MW<br />

machines will be the standard for the coming years,<br />

and most new installation equipment is being designed<br />

for these sizes.<br />

Currently foundations are bottom fixed, with the majority<br />

comprising of monopoles. However, gravity-based<br />

foundations are also being used; and for deeper water,<br />

tripods and jackets are being developed. Turbine installation<br />

generally occurs in separate pieces: foundation,<br />

transition piece, column, nacelle, rotor/blades.<br />

92 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

<strong>Offshore</strong><br />

Wind Energy<br />

Equipment for installation and<br />

maintenance<br />

The Company has provided Jack-up technology for<br />

oil and gas applications, since the first delivery of the<br />

Seashell in 1959. Also, contractors specialised in civil<br />

construction in coastal waters have used that technology<br />

in the past. This valuable expertise has been<br />

recognised by contractors active in the installation of<br />

offshore wind farms.<br />

Based on the bright market outlook, many contractors<br />

have decided to invest in new, dedicated installation<br />

equipment. The specification of the Jack-up units has<br />

been tuned to match the exact requirements of wind<br />

turbine installations for deck space, payload capacity<br />

and stability. And, of course, the lifting capabilities in<br />

terms of weight and height of reach are unique for this<br />

type of unit.<br />

The recent Gusto-MSC NG9000 unit, with its updated<br />

fast continuous jacking systems, and a powerful crane<br />

of 800 tonnes with a boom length of 94 metres appears<br />

a market favourite. The vessels are self-propelled. They<br />

collect the turbines to be installed from the shore base<br />

(eight of the larger turbines in one go). Once arrived in<br />

the field, they are dynamically positioned when lowering<br />

the legs to the seabed. After lifting themselves out of the<br />

water, they become a stable construction platform. The<br />

specially developed crane is arranged around one of the<br />

aft legs to make most efficient use of the deck space.<br />

Over the past years, including <strong>2010</strong>, a total of ten contracts<br />

were placed with the Company for Jack-ups<br />

dedicated for installation of offshore wind turbines.<br />

Generally these contracts comprise the basic design<br />

package for the unit and the supply of jacking systems<br />

and cranes. Furthermore, some twelve multi-purpose<br />

Jack-ups designed by the Company have found<br />

employment in the offshore wind industry.


Top:<br />

Piping on the FPSO Okha<br />

Bottom:<br />

Technician onboard the<br />

FPSO Okha in Singapore<br />

Renewable Energy<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 93


FPSO The Deep Capixaba Panuke at Production anchorage Field in<br />

Singapore Centre in dry following dock in upgrade Abu Dhabi<br />

for<br />

the Cachalote field requirements


Performance Indicators<br />

Performance<br />

Indicators<br />

98 <strong>Sustainability</strong> <strong>Report</strong>ing Scope<br />

101 Performance Indicators<br />

111 PwC Assurance <strong>Report</strong><br />

112 GRI Index Level C+<br />

113 Notes<br />

96 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

5


<strong>Sustainability</strong><br />

<strong>Report</strong>ing Scope<br />

Page<br />

98<br />

PwC Assurance<br />

<strong>Report</strong><br />

Page<br />

111<br />

GRI Index Level C+<br />

Page<br />

112<br />

Performance<br />

Indicators<br />

Page<br />

101<br />

Notes<br />

Page<br />

113 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 97


Performance Indicators<br />

<strong>Sustainability</strong><br />

<strong>Report</strong>ing Scope<br />

<strong>Report</strong>ing Segments<br />

The reporting scope is divided into two main segments,<br />

Onshore Operations and <strong>Offshore</strong> Production.<br />

Depending on the performance indicators being<br />

reported, the segment can be split further.<br />

The results are reported as performance indicators and<br />

are presented for both 2009 and <strong>2010</strong> to facilitate comparison.<br />

To highlight medium term trends, the Company<br />

has in some cases decided to show multiple years of<br />

reporting.<br />

Health, Safety and Security<br />

<strong>Report</strong>ing<br />

Performance indicators are applied to the Company<br />

for both Onshore Operations and <strong>Offshore</strong> Production.<br />

Indicators take into account all permanent employees,<br />

part-time employees, local employment staff from<br />

agencies on the construction sites, offices and onboard<br />

the offshore production fleet, i.e. all people working for<br />

<strong>SBM</strong> <strong>Offshore</strong>.<br />

HSSE incident reporting is registered and managed<br />

through the Single Incident <strong>Report</strong>ing System (SIRS)<br />

database for the Company.<br />

SIRS is a reporting system that is used to collect data<br />

on all incidents on all units operated by the Company.<br />

The system is a web based application and is accessible<br />

worldwide from all the locations to facilitate data<br />

entry.<br />

The Company also reports on any incidents at subcontractor’s<br />

construction facilities if the incident occurs<br />

while working on one of the Company’s projects.<br />

Manhours are calculated in three different ways<br />

depending on the segment; <strong>Offshore</strong> Production,<br />

Onshore Operations and Onshore construction.<br />

98 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

The Company records manhours for <strong>Offshore</strong><br />

Production based on the unit POB (Persons on Board).<br />

Onshore, the Company personnel record their manhours,<br />

using an internal Time REGistration system<br />

(TREG). Onshore construction yard manhours are<br />

reported to the Company by the yards themselves as<br />

total manhours worked.<br />

The Company uses manhours records and SIRS data<br />

to calculate Health and Safety performance indicators.<br />

The safety statistics are reported based on the incident<br />

classifications defined by OSHA, (Occupational<br />

Safety and Health Administration) International Industry<br />

Standard.<br />

The SIRS system will also record an incident that is<br />

classed as environmental, i.e. any unwanted release of<br />

pollutants to the environment.<br />

In addition to the SIRS monitoring application; the<br />

Monthly HSSE <strong>Report</strong> issued by the Corporate Head of<br />

HSSE, consolidates HSSE records and events for the<br />

Group, covering onshore and offshore.<br />

Environmental <strong>Report</strong>ing<br />

Environmental performance of the 11 production and/or<br />

storage units is reported taking into account the following<br />

reporting boundaries:<br />

• units in the Company's fleet producing and/or storing<br />

hydrocarbons under lease and operate contracts<br />

during <strong>2010</strong>;<br />

• units in which the Company exercises full operational<br />

management control;<br />

• units in which the Company has full ownership or<br />

participates in a Joint Venture (JV) partnership,<br />

where the Company controls 50% or more of the<br />

shares.<br />

<strong>Offshore</strong> Production environmental performance results<br />

are chosen according to the performance indicators<br />

relative to GRI. This includes greenhouse gases<br />

referred to as GHG, which are N2O, CH4 and CO2, in<br />

addition to other non-GHG air emissions, such as CO,<br />

NOx, SO2 and VOC. The air emissions calculation from<br />

the offshore production units are performed using as


the basis for the calculation the method from the UK<br />

offshore operators association (UKOOA).<br />

The Company uses the Greenhouse Gas Protocol<br />

(GHG Protocol) method to calculate CO2 equivalents.<br />

Carbon dioxide equivalency is a quantity that<br />

describes, for a given mixture and amount of greenhouse<br />

gas, the amount of CO2 that would have the<br />

same global warming potential (GWP), when measured<br />

over a specified timescale (generally, 100 years).<br />

<strong>Report</strong>ing scope for Environmental performance<br />

Unit name<br />

in operation<br />

Country of<br />

operation<br />

Jv partner and<br />

ownership level<br />

1 FPSO Kuito Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />

Sonangol 50%<br />

2 FPSO LPG Sanha Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />

Sonangol 50%<br />

3 FPSO Xikomba Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />

Sonangol 50%<br />

4 FPSO Mondo Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />

Sonangol 50%<br />

5 FPSO Saxi Batuque Angola <strong>SBM</strong> <strong>Offshore</strong> 50%<br />

Sonangol 50%<br />

For more information on the GHG protocol and country<br />

specific calculation methods, please see their website:<br />

http://www.ghgprotocol.org/calculation-tools.<br />

Environmental spills to air, water or land for the units<br />

are reported.<br />

All reported air emissions exclude flaring, as this factor,<br />

related to the produced fluids from the oil/gas reservoirs,<br />

is reported by the Company’s clients.<br />

Jv ownership title Operational<br />

management<br />

Client<br />

Sonasing Kuito Ltd <strong>SBM</strong> <strong>Offshore</strong> Chevron<br />

Sonasing Sanha Ltd <strong>SBM</strong> <strong>Offshore</strong> Chevron<br />

Sonasing Xikomba Ltd <strong>SBM</strong> <strong>Offshore</strong> ExxonMobil<br />

Sonasing Mondo Ltd <strong>SBM</strong> <strong>Offshore</strong> ExxonMobil<br />

Sonasing Saxi Batuque<br />

Ltd<br />

<strong>SBM</strong> <strong>Offshore</strong> ExxonMobil<br />

6 FPSO Espadarte Brazil <strong>SBM</strong> <strong>Offshore</strong> 100% n/a <strong>SBM</strong> <strong>Offshore</strong> Petrobras<br />

7 FPSO Brasil Brazil <strong>SBM</strong> <strong>Offshore</strong> 51%<br />

MISC Berhad 49%<br />

FPSO Brasil Venture<br />

S.A.<br />

<strong>SBM</strong> <strong>Offshore</strong> Petrobras<br />

8 FPSO Marlim Sul Brazil <strong>SBM</strong> <strong>Offshore</strong> 100% n/a <strong>SBM</strong> <strong>Offshore</strong> Petrobras<br />

9 FPSO Capixaba Brazil <strong>SBM</strong> <strong>Offshore</strong> 80%<br />

Star 20%<br />

10 FPSO Espirito Santo Brazil <strong>SBM</strong> <strong>Offshore</strong> 51%<br />

MISC Berhad 49%<br />

11 FSO Yetagun Myanmar <strong>SBM</strong> <strong>Offshore</strong> 75%<br />

Mitsubishi 25%<br />

FPSO Capixaba Venture <strong>SBM</strong> <strong>Offshore</strong> Petrobras<br />

S.A.<br />

Brazilian Deepwater<br />

Production Ltd<br />

South East Shipping<br />

Co.Ltd<br />

<strong>SBM</strong> <strong>Offshore</strong> Shell<br />

Performance Indicators<br />

<strong>SBM</strong> <strong>Offshore</strong> Petronas<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 99


Performance Indicators<br />

Excluded from reporting scope<br />

Unit name in operation Country of<br />

operation<br />

JV partner and<br />

ownership level<br />

1 FSO LPG Nkossa II Congo (D.R.) <strong>SBM</strong> <strong>Offshore</strong> 49%<br />

Maersk Ltd 51%<br />

2 DeepDraft Semi<br />

Thunder Hawk*<br />

United States<br />

of America<br />

3 FPSO Kikeh Malaysia <strong>SBM</strong> <strong>Offshore</strong> 49%<br />

MISC Berhad 51%<br />

* not operated by <strong>SBM</strong> <strong>Offshore</strong><br />

Human Resource <strong>Report</strong>ing<br />

The Company’s Human Resource data covers the<br />

worldwide workforce and is broken down into segments<br />

of operating units, employment type, gender,<br />

and age. The performance indicators report the workforce<br />

status at year end on the 31st December <strong>2010</strong>.<br />

It includes all staff who were assigned on permanent<br />

and fixed-term contracts, employee hires and departures,<br />

total number of locally-employed staff from<br />

agencies and all crew working onboard the offshore<br />

production units. The performance indicators continue<br />

to report using the categories of White Collar and Blue<br />

Collar staff in <strong>2010</strong>. White Collar is defined as staff<br />

working at the Company’s corporate and engineering<br />

offices and four project execution centres. Blue Collar<br />

is defined as personnel working in project execution<br />

and construction activities onshore at construction<br />

yards, as well as offshore personnel employed onboard<br />

the offshore production units.<br />

New performance indicators have been added in <strong>2010</strong>,<br />

reporting on gender equality, seniority, skills management<br />

and lifelong learning processes in place at <strong>SBM</strong><br />

<strong>Offshore</strong>.<br />

100 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

JV ownership title Operational<br />

management<br />

Anchor Storage Ltd Gas<br />

Management<br />

(Congo) Ltd<br />

Client<br />

Total<br />

<strong>SBM</strong> <strong>Offshore</strong> 100% n/a Murphy Murphy<br />

Malaysia Deepwater<br />

Floating Terminal (Kikeh)<br />

Ltd<br />

Malaysia<br />

Deepwater<br />

Production<br />

Contractors<br />

Sdn Bhd<br />

Murphy<br />

Performance Reviews / Skills management<br />

/ Training<br />

In order to ensure people development and optimal distribution<br />

of resources within the Group, the Company<br />

conducts annual performance reviews for all employees.<br />

Globally, the Company uses the Hay Competency<br />

system to grade and evaluate all permanent staff.<br />

As a complementary parallel to this long-established<br />

annual performance review, the Talent Management<br />

and Succession Planning programs have been<br />

launched in 2009. A process called “People Reviews”<br />

is in place to discuss the strengths, development needs<br />

and potential future career paths of <strong>SBM</strong> employees,<br />

taking into account a certain number of criteria, and<br />

identify those who have the potential to take on greater<br />

leadership roles today and tomorrow. New indicators<br />

report on number of people reviewed in <strong>2010</strong>.<br />

The total training hours for all Company staff, for both<br />

Blue Collar staff and White Collar staff, are included in<br />

this report.


Performance<br />

Indicators<br />

Economic<br />

Share price<br />

Listed as <strong>SBM</strong> <strong>Offshore</strong> N.V. on the Euronext Stock Exchange, Amsterdam <strong>2010</strong> 2009<br />

Turnover as % of share capital 161.38 193.60<br />

Highest share price in € 17.16 15.13<br />

Lowest share price in € 11.41 9.16<br />

Closing share price in € 16.77 13.78<br />

Closing share price in US$ 22.43 19.75<br />

Financial results<br />

Performance Indicators<br />

In million of US$ (unless stated otherwise) <strong>2010</strong> 2009<br />

Net Profit 276.0 230.0<br />

EBIT 362.4 293.4<br />

EBITDA 688.4 613.3<br />

Capital expenditure 519.0 656.0<br />

Total equity at year end 2,123.4 1816.8<br />

Turnover 3,055.8 2,956.5<br />

Total assets at year end 5,091.0 4,658.4<br />

Shareprice (€) at year end 16.77 13.78<br />

AEX-Index at year end 354.6 335.3<br />

Market Capitalisation US$ at year end 3,783.0 3,196.80<br />

Production of hydrocarbons<br />

<strong>Offshore</strong> Production by region Units MMbbls<br />

<strong>2010</strong><br />

Number of<br />

Offloads<br />

Brazil 5 67,274,783 146<br />

Asia 1 3,943,024 11<br />

West Africa 5 76,588,423 146<br />

Total 11 147,806,230 303<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 101


Performance Indicators<br />

Health, Safety, Security (H.S.S.)<br />

Occupational health and safety<br />

<strong>2010</strong> 2009<br />

Average absence due to normal illness (percentage days lost through illness per employee) 2.6% 2.5%<br />

Total consolidated million manhours <strong>SBM</strong> <strong>Offshore</strong> (including <strong>Offshore</strong> Production Fleet) 12.45 12.36<br />

Total consolidated million manhours Onshore Operations (excluding Subcontractors) 6.49 6.57<br />

Total consolidated million manhours <strong>Offshore</strong> Production (excluding installation vessels) 5.95 5.79<br />

Lost Time Accident Frequency Onshore Operations 0.06 -<br />

Lost Time Accident Frequency <strong>Offshore</strong> Production 0.1 0.03<br />

Death during service (natural causes- non work-related) 2 7<br />

Fatalities (death resulting from a work-related incident or illness) 0 0<br />

Subcontractors manhours<br />

Manhours <strong>2010</strong><br />

Projects 29,817,880<br />

Exposure hours by location<br />

<strong>2010</strong><br />

<strong>SBM</strong>-Monaco 2,431,338<br />

<strong>SBM</strong>-Atlantia 1,308,080<br />

<strong>SBM</strong>-Malaysia 766,047<br />

<strong>SBM</strong>-PC 221,397<br />

<strong>SBM</strong>-Services 422,117<br />

<strong>SBM</strong>-Gusto & <strong>SBM</strong>-MSC 1,345,171<br />

Dynamic Installer 205,047<br />

Subcontractors 29,817,880<br />

Total 36,517,077<br />

102 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


HSS Accident Statistics<br />

Performance Indicators<br />

<strong>2010</strong> 2009<br />

HSS ACCIDENT STATISTICS ONSHORE OPERATIONS<br />

Exposure Hours 6,494,150 6,572,753<br />

Fatality FAT 0 0<br />

Lost Time Incident LTI 2.00 0<br />

Restricted Work Case RWC 1.00 0<br />

Medical Treatment Case MTC 3.00 1.00<br />

Near Miss NM 1.00 0<br />

LTI Days Lost Days Lost 57.00 0<br />

Lost Time Incident Severity Rate LTISR 1.76 0<br />

Lost Time Incident Frequency Rate LTIFR 0.06 0<br />

Total Recordable Incidents TRI 6.00 1.00<br />

Total Recordable Incident Frequency Rate TRIFR 0.18 0.03<br />

HSS ACCIDENT STATISTICS OFFSHORE PRODUCTION<br />

Exposure Hours 5,950,897 5,795,151<br />

Fatality FAT 0 0<br />

Lost Time Incident LTI 3 1<br />

Restricted Work Case RWC 8 4<br />

Medical Treatment Case MTC 15 12<br />

Near Miss NM 74 89<br />

LTI Days Lost Days Lost 64 91<br />

Lost Time Incident Severity Rate LTISR 2.15 3.14<br />

Lost Time Incident Frequency Rate LTIFR 0.10 0.03<br />

Total Recordable Incidents TRI 26 17<br />

Total Recordable Incident Frequency Rate TRIFR 0.87 0.59<br />

HSS ACCIDENT STATISTICS FOR SUBCONTRACTORS<br />

(FABRICATION/CONVERSION YARDS)<br />

Exposure Hours 29,817,880 34,086,319<br />

Fatality FAT 0 -<br />

Lost Time Incident LTI 10.00 6.00<br />

Restricted Work Case RWC 20.00 16.00<br />

Medical Treatment Case MTC 17.00 16.00<br />

Near Miss NM 82.00 65.00<br />

LTI Days Lost Days Lost 170.00 70.00<br />

Lost Time Incident Severity Rate LTISR 1.14 0.41<br />

Lost Time Incident Frequency Rate LTIFR 0.07 0.04<br />

Total Recordable Incidents TRI 47.00 38.00<br />

Total Recordable Incident Frequency Rate TRIFR 0.32 0.22<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 103


Performance Indicators<br />

HSS Accident Statistics for Dynamic Installer<br />

<strong>2010</strong><br />

Exposure Hours 205,047<br />

Fatality FAT 0<br />

Lost Time Incident LTI 1<br />

Restricted Work Case RWC 0<br />

Medical Treatment Case MTC 1<br />

Near Miss NM 5<br />

LTI Days Lost Days Lost 20<br />

Lost Time Incident Severity Rate LTISR 19.51<br />

Lost Time Incident Frequency Rate LTIFR 0.9754<br />

Total Recordable Incidents TRI 2<br />

Total Recordable Incident Frequency Rate TRIFR 1.951<br />

Environmental data<br />

<strong>Offshore</strong> production - Recordable Spills<br />

<strong>2010</strong> 2009<br />

<strong>Offshore</strong> Production Units 11 12<br />

Contained Spills Onboard 15 16<br />

External Spills to Environment 5 7<br />

GHG Emissions excluding Flaring<br />

Values expressed in millions of tonnes CO2 equivalent CO<br />

<strong>2010</strong><br />

2 CH4 N2 BRAZIL<br />

O<br />

Marlim Sul 0.26 0.002 0.006<br />

Brasil 0.15 0.001 0.003<br />

Espadarte 0.12 0.001 0.003<br />

Capixaba 0.11 0.001 0.002<br />

Espirito Santo<br />

ASIA<br />

0.22 0.001 0.005<br />

Yetagun<br />

WEST AFRICA<br />

0.005 0 0<br />

Xikomba 0.17 0.001 0.004<br />

Mondo 0.47 0.003 0.011<br />

Saxi Batuque 0.24 0.002 0.006<br />

Kuito 0.33 0.002 0.008<br />

Sanha 0.004 0 0<br />

Total 2.08 0.013 0.049<br />

104 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


Other Atmospheric Emissions excluding Flaring<br />

Values expressed in tonnes CO NOx SO<br />

<strong>2010</strong><br />

2 BRAZIL<br />

VOC's<br />

Marlim Sul 294 684 19 8<br />

Brasil 156 329 3 3<br />

Espadarte 138 319 9 4<br />

Capixaba 165 541 43 14<br />

Espirito Santo<br />

ASIA<br />

243 531 8 5<br />

Yetagun<br />

WEST AFRICA<br />

13 57 6 2<br />

Xikomba 181 382 3 3<br />

Mondo 492 1005 3 6<br />

Saxi Batuque 256 526 2 3<br />

Kuito 377 890 27 12<br />

Sanha 10 45 5 1<br />

Total 2325 5310 128 61<br />

GHG Emissions Comparison<br />

Values expressed in tonnes <strong>2010</strong> 2009<br />

Number of <strong>Offshore</strong> Production Units 11 12<br />

N 2 O 159 148<br />

CH 4 640 571<br />

CO 2 2,076,229.8 1,823,651*<br />

* level reported in 2009 for Espirito Santo was overestimated and corrected<br />

Source: DEFRA - Environmental Key Performance Indicators; <strong>Report</strong>ing Guidelines for UK Business;<br />

Chapter 4. Page 28 4.1 Emissions to Air KPI 1 Greenhouse Gases<br />

Performance Indicators<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 105


Performance Indicators<br />

Non GHG Emissions Comparison<br />

Values expressed in tonnes <strong>2010</strong> 2009<br />

Number of <strong>Offshore</strong> Production Units 11 12<br />

CO 2,325 2,409<br />

NOx 5,310 5,875<br />

SO 2 128 212<br />

VOC 61 85<br />

Regional CO 2 Emissions<br />

Values expressed in tonnes <strong>2010</strong> 2009<br />

Number of <strong>Offshore</strong> Production Units 11 12<br />

Brazil 857,694 752,314*<br />

Caspian - 1,552<br />

Asia 5,017 4,393<br />

West Africa 1,213,519 1,065,392<br />

Total 2,076,230 1,823,651<br />

* Level reported in 2009 for Espirito Santo was overestimated and corrected<br />

Indirect Energy Consumption<br />

<strong>2010</strong> 2009<br />

Total electrical usage kWh 10,339,123 10,478,068<br />

Total tonnes C0 2 equivalent 4,063 4,113<br />

Calculated using World Resource Institute Greenhouse Gas Protocol: www.ghgprotocol.org/calculation-tools<br />

106 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


Human Resources (H.R.)<br />

Permanent Employees Headcount by Operating Unit and Gender<br />

<strong>2010</strong><br />

Female Male Total Ratio of females<br />

<strong>SBM</strong>-Gusto 78 324 402 19%<br />

<strong>SBM</strong>-MSC 5 58 63 8%<br />

<strong>SBM</strong>-Atlantia 150 347 497 30%<br />

<strong>SBM</strong>-Malaysia 104 265 369 28%<br />

<strong>SBM</strong>-Monaco 334 884 1218 27%<br />

<strong>SBM</strong>-Services 41 169 210 20%<br />

<strong>SBM</strong>-PC 113 1124 1237 9%<br />

<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 56 62 118 47%<br />

Onshore 91% 66% 72% 27%<br />

<strong>Offshore</strong> 9% 34% 28% 7%<br />

Total 881 3233 4,114 21%<br />

MSTC Functions: Marketing, Sales, Treasury and Corporate Functions<br />

Permanent and Contract Employees Headcount by Operating Unit<br />

Headcount<br />

permanent<br />

employees<br />

Headcount<br />

contract<br />

employees<br />

Total<br />

Headcount<br />

employees<br />

Performance Indicators<br />

<strong>2010</strong><br />

Ratio of<br />

contract<br />

employees<br />

<strong>SBM</strong>-Gusto 402 133 535 25%<br />

<strong>SBM</strong>-MSC 63 18 81 22%<br />

<strong>SBM</strong>-Atlantia 497 104 601 17%<br />

<strong>SBM</strong>-Malaysia 369 8 377 2%<br />

<strong>SBM</strong>-Monaco 1218 706 1924 37%<br />

<strong>SBM</strong>-Services 210 56 266 21%<br />

<strong>SBM</strong>-PC 1237 613 1850 33%<br />

<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 118 6 124 5%<br />

Blue collar 41% 76% 51% 42%<br />

White collar 59% 24% 49% 14%<br />

Total 4,114 1,644 5,758 29%<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 107


Performance Indicators<br />

Permanent Employees Headcount by Age Bracket<br />

<strong>2010</strong><br />

Under 30 Years 30-50 Years Above 50 Years<br />

<strong>SBM</strong>-Gusto 67 267 68<br />

<strong>SBM</strong>-MSC 16 37 10<br />

<strong>SBM</strong>-Atlantia 67 298 132<br />

<strong>SBM</strong>-Malaysia 86 261 22<br />

<strong>SBM</strong>-Monaco 357 724 137<br />

<strong>SBM</strong>-Services 34 137 39<br />

<strong>SBM</strong>-PC 161 682 257<br />

<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 13 79 26<br />

Total 801 2485 691<br />

<strong>SBM</strong>-PC excludes some staff members (total 137 persons) for who data are not available.<br />

Permanent Employees Headcount by Seniority<br />

Under 5 Years Between 5 to<br />

10 Years<br />

Between 10 to<br />

15 Years<br />

<strong>2010</strong><br />

Above 15 Years<br />

<strong>SBM</strong>-Gusto 220 109 41 32<br />

<strong>SBM</strong>-MSC 28 13 10 12<br />

<strong>SBM</strong>-Atlantia 285 175 27 10<br />

<strong>SBM</strong>-Malaysia 361 4 4 -<br />

<strong>SBM</strong>-Monaco 906 182 66 64<br />

<strong>SBM</strong>-Services 117 54 16 23<br />

<strong>SBM</strong>-PC 745 244 86 25<br />

<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 49 27 18 24<br />

Total 2711 808 268 190<br />

<strong>SBM</strong>-PC excludes some staff members (total 137 persons) for who data are not available.<br />

Permanent Part Time Employees Headcount by Operating Unit<br />

% Part Time<br />

employees<br />

% Female<br />

Employees<br />

<strong>2010</strong><br />

% Male<br />

Employees<br />

<strong>SBM</strong>-Gusto 20% 50% 50%<br />

<strong>SBM</strong>-MSC 24% 27% 73%<br />

<strong>SBM</strong>-Atlantia 0% 0% 0%<br />

<strong>SBM</strong>-Malaysia 0% 0% 0%<br />

<strong>SBM</strong>-Monaco 2% 91% 9%<br />

<strong>SBM</strong>-Services 3% 100% 0%<br />

<strong>SBM</strong>-PC 0% 100% 0%<br />

<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 10% 100% 0%<br />

Total 3% 62% 38%<br />

108 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


Permanent Employees Headcount Turnover by<br />

Operating Unit<br />

Turnover<br />

headcount<br />

Total headcount<br />

<strong>2010</strong><br />

Turnover rate<br />

<strong>SBM</strong>-Gusto 23 402 6%<br />

<strong>SBM</strong>-MSC 3 63 5%<br />

<strong>SBM</strong>-Atlantia 65 497 13%<br />

<strong>SBM</strong>-Malaysia 32 369 9%<br />

<strong>SBM</strong>-Monaco 103 1,218 8%<br />

<strong>SBM</strong>-Services 11 210 5%<br />

<strong>SBM</strong>-PC 160 1,237 13%<br />

<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 18 118 15%<br />

Total 415 4,114 10%<br />

Permanent Employees Headcount Turnover by<br />

Category<br />

Turnover<br />

headcount<br />

Total headcount<br />

Permanent<br />

<strong>2010</strong><br />

Turnover rate<br />

Voluntary 272 6.6%<br />

Dismissal 112 2.7%<br />

Retirement 29 0.7%<br />

Fatalities non work related 2 0.0%<br />

Fatalities work related - 0.0%<br />

Total 415 4,114 10.1%<br />

Permanent Employees Turnover by Age Bracket<br />

Turnover<br />

Headcount<br />

Total permanent<br />

headcount<br />

Performance Indicators<br />

<strong>2010</strong><br />

Turnover rate<br />

Age 50 85<br />

Total 415<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 109


Performance Indicators<br />

Employees Training Hours by Operating Unit<br />

Total number of<br />

training hours<br />

<strong>2010</strong><br />

Total training<br />

hours per eligible<br />

employee<br />

<strong>SBM</strong>-Gusto 17,302 43.0<br />

<strong>SBM</strong>-MSC 1,171 18.6<br />

<strong>SBM</strong>-Atlantia 6,261 12.6<br />

<strong>SBM</strong>-Malaysia 4,111 11.1<br />

<strong>SBM</strong>-Monaco 42,538 39.4<br />

<strong>SBM</strong>-Services 5,439 23.1<br />

<strong>SBM</strong>-PC 70,595 40.2<br />

<strong>SBM</strong> <strong>Offshore</strong>- MSTC Functions 1,570 13.3<br />

<strong>Offshore</strong> 70,563 41.7<br />

Onshore 78,424 28.3<br />

Total 148,987 32.9<br />

Eligible employee scope includes all permanent employees+ some contractors (Fleet)+ PAENAL staff<br />

Employees Training Hours for Fleet only<br />

<strong>2010</strong><br />

Total training hours for <strong>2010</strong> 68,647<br />

Training indicator hours/ eligible employees 42.4<br />

Eligible employee scope includes all permanent employees + some contractors<br />

Permanent Employees Performance Appraisals and<br />

skill mapping and developping process<br />

<strong>2010</strong><br />

Employees headcount eligible to Performance Appraisals 4,243<br />

Performance appraisals completed 95.1%<br />

Employees headcount eligible to People Review 711<br />

People Review indicator 100.0%<br />

All permanent employees are eligible to performance appraisal+ some long term contractors<br />

Women Men Equality<br />

<strong>2010</strong><br />

% of Women in management position 10%<br />

% of Women in management position <strong>Offshore</strong> 3%<br />

% of Women in management position Onshore 15%<br />

Ratio basic salary women/ men for Onshore 71%<br />

Donations<br />

In US$ Total<br />

Total 438,994.2<br />

110 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>


To the Board of<br />

Management of <strong>SBM</strong><br />

<strong>Offshore</strong> N.V.<br />

Assurance report<br />

<strong>Report</strong> on the <strong>Sustainability</strong><br />

<strong>Report</strong><br />

Engagement and responsibilities<br />

We have reviewed the <strong>Sustainability</strong> <strong>Report</strong> for the year<br />

<strong>2010</strong> (hereafter: ‘the <strong>Report</strong>’) of <strong>SBM</strong> <strong>Offshore</strong> N.V.,<br />

Rotterdam in which the company renders account of its<br />

performance related to sustainability in <strong>2010</strong>.<br />

Review: limited assurance<br />

A review is focused on obtaining limited assurance<br />

which does not require exhaustive gathering of evidence<br />

as in audit engagements. Consequently a review<br />

engagement provides less assurance than an audit.<br />

We do not provide any assurance on the assumptions<br />

and feasibility of prospective information, such as<br />

targets, expectations and ambitions, included in the<br />

<strong>Report</strong>.<br />

The Management Board of <strong>SBM</strong> <strong>Offshore</strong> N.V. is<br />

responsible for the preparation of the <strong>Report</strong>. We are<br />

responsible for providing an assurance report on the<br />

<strong>Report</strong>.<br />

<strong>Report</strong>ing criteria<br />

<strong>SBM</strong> <strong>Offshore</strong> N.V. developed its reporting criteria on<br />

the basis of the G3 Guidelines of the Global <strong>Report</strong>ing<br />

Initiative (GRI) as published in October 2006, as mentioned<br />

in the section titled reporting transparency on<br />

page 29 of the <strong>Report</strong>. The reporting criteria as developed<br />

by <strong>SBM</strong> <strong>Offshore</strong> N.V. contain certain inherent<br />

limitations which may influence the reliability of the<br />

information. The <strong>Report</strong> does not cover all lease units<br />

of <strong>SBM</strong> <strong>Offshore</strong> N.V. This is adequately disclosed in<br />

the section titled ‘<strong>Sustainability</strong> <strong>Report</strong>ing Scope’ on<br />

page 99 of the <strong>Report</strong>.<br />

We consider the reporting criteria to be relevant and<br />

sufficient for our examination.<br />

Scope and work performed<br />

We planned and performed our work in accordance<br />

with Dutch law, including Standard 3410N ‘Assurance<br />

engagements relating to sustainability reports’.<br />

Our most important review procedures were:<br />

• performing an external environment analysis and<br />

obtaining insight into the branch, relevant social<br />

issues, relevant laws and regulations and the characteristics<br />

of the organization;<br />

• assessing the acceptability of the reporting policies<br />

and consistent application of this, such as assessment<br />

of the outcomes of the stakeholder dialogue<br />

and the reasonableness of estimates made by<br />

management, as well as evaluating the overall presentation<br />

of the <strong>Report</strong>;<br />

• reviewing the systems and processes for data<br />

gathering, internal controls and processing of other<br />

information, such as the aggregation process of data<br />

to the information as presented in the <strong>Report</strong>;<br />

• reviewing internal and external documentation to<br />

determine whether the information in the <strong>Report</strong> is<br />

substantiated adequately;<br />

• assessing the application level according to the G3<br />

Guidelines of GRI.<br />

We believe that the evidence obtained from our examination<br />

is sufficient and appropriate to provide a basis<br />

for our conclusion.<br />

Conclusion<br />

Based on our procedures performed, nothing has come<br />

to our attention that would cause us to conclude that<br />

the <strong>Report</strong>, in all material respects, does not provides a<br />

reliable and adequate presentation of the policy of <strong>SBM</strong><br />

<strong>Offshore</strong> N.V. for sustainable development, or of the<br />

activities, events and performance of the organization<br />

relating to sustainable development during the reporting<br />

year, in accordance with the <strong>SBM</strong> <strong>Offshore</strong> N.V.<br />

reporting criteria.<br />

Rotterdam, 24 March 2011<br />

PricewaterhouseCoopers Accountants N.V.<br />

Original signed by: A.F. Westerman RA<br />

Performance Indicators<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 111


Performance Indicators<br />

GRI Index Level C+<br />

VISION AND STRATEGY<br />

ORGANISATIONAL PROFILE<br />

REPORT PARAMETRES<br />

GOVERNANCE, COMMITMENTS, AND ENGAGEMENT<br />

ECONOMICAL PERFORMANCE INDICATORS<br />

ENVIRONMENTAL PERFORMANCE INDICATORS<br />

LABOUR PRATICES AND DECENT WORK<br />

SOCIETY<br />

112 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong><br />

GRI Page<br />

<strong>Sustainability</strong>, vision and strategy 1.1 28<br />

Name of organisation 2.1 19<br />

Primary products 2.2 12, 19<br />

Operational structure 2.3 20<br />

Location of HQ 2.4 20<br />

Countries of operation 2.5 34<br />

Nature of owmership 2.6 22<br />

Markets served 2.7 19, 34<br />

Scale of reporting organisation 2.8 20, 26, 98<br />

Significant changes 2.9 none to report<br />

Awards received 2.10 not reported<br />

<strong>Report</strong>ing profile 3.1, 3.2, 3.3, 3.4 26, 116<br />

<strong>Report</strong>ing boundaries 3.5, 3.6, 3.7 22, 24, 98<br />

Basis for reporting including JV 3.8 20, 98<br />

Re-statements 3.10 52<br />

Significant changes 3.11 none to report<br />

GRI tables 3.12 112<br />

Governance 4.1, 4.2, 4.3, 4.4 19-24, 28-30<br />

Stakeholder engagement 4.14, 4.15 24, 30<br />

Employees EC3 68<br />

Direct and indirect energy consumption EN3, EN4 106<br />

Initiatives and reductions in energy<br />

requirements EN6 28-30, 53<br />

GHG and non GHG Emissions EN16, EN17, EN20 52, 104-106<br />

Number and volume of spills EN23 50, 104<br />

Employement LA1, LA2 62-71, 107-110<br />

Labour/ Management relations LA4 70<br />

Health and Safety LA7, LA8 45-48, 67, 103-104<br />

Training and Education LA10, LA11, LA12 58, 70-71, 110<br />

Diversity and Equal opportunity LA13, LA14 66-67, 110<br />

Community S01 22, 76-88


Notes<br />

Note 1<br />

The exposure hours, incidents and frequency rates<br />

shown below include all hours recorded on TREG<br />

(including <strong>SBM</strong>-PC) and any incidents recorded at<br />

<strong>SBM</strong> Offices and premises.<br />

Note 2<br />

FAT: Fatality<br />

LTI: Lost Time Incident<br />

RWC: Restricted Work Case<br />

MTC: Medical Treatment Case<br />

NM: Near Miss<br />

Days Lost: LTI Days Lost<br />

LTISR: Lost Time Incident Severity Rate<br />

LTIFR: Lost Time Incident Frequency Rate<br />

TRI: Total Recordable Incidents<br />

TRIFR: Total Recordable Incident Frequency Rate<br />

Note 3<br />

The Total Recordable Incidents is the sum of the<br />

Fatalities, Lost Time, Restricted Work Case and<br />

Medical Treatment Case incidents, but exclude First<br />

Aid Case and Near Miss Incidents.<br />

TRI = FAT+LTI+RWC+MTC<br />

TRIFR = TRI x 200,000<br />

EH<br />

Where:<br />

TRI = Total Recordable Incidents<br />

200,000 = base for 100 equivalent full-time<br />

workers (Working 40hrs per week, 50<br />

weeks per year)<br />

EH = Exposure Hours, total hours worked<br />

by all employees<br />

LTIFR = LTI x 200,000<br />

EH<br />

Performance Indicators<br />

Where:<br />

LTI = the number of Lost Time Incidents<br />

200,000 = base for 100 equivalent full-time<br />

workers (Working 40hrs per week, 50<br />

weeks per year)<br />

EH = Exposure Hours, total hours worked<br />

by all employees<br />

LTISR = Days Lost x 200,000<br />

EH<br />

Where:<br />

Days Lost = LTI Days Lost<br />

200,000 = base for 100 equivalent full-time<br />

workers (Working 40hrs per week, 50<br />

weeks per year)<br />

EH = Exposure Hours, total hours worked<br />

by all employees<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 113


Performance Indicators<br />

Yme MOPUstor in Norway


Performance Indicators<br />

<strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong> 115


Performance Indicators<br />

<strong>SBM</strong> <strong>Offshore</strong> N.V.<br />

Postal address<br />

P.O. Box 31<br />

3100 AA Schiedam<br />

The Netherlands<br />

Street address<br />

Karel Doormanweg 66<br />

3115 JD Schiedam<br />

The Netherlands<br />

Telephone +31 (0)10 232 0900<br />

Telefax +31 (0)10 232 0999<br />

E-mail: sbm@sbmoffshore.com<br />

www.sbmoffshore.com<br />

Colophon<br />

Design<br />

Mattmo Concept | Design, Amsterdam<br />

Printing<br />

B.V. Drukkerij De Eendracht, Schiedam<br />

Disclaimer<br />

Some of the statements contained in this report that are not<br />

historical facts are statements of future expectations and<br />

other forward-looking statements based on management’s<br />

current views and assumptions and involve known<br />

and unknown risks and uncertainties that could cause actual<br />

results, performance, or events to differ materially from those<br />

in such statements. Such forward-looking statements are<br />

subject to various risks and uncertainties, which may cause<br />

actual results and performance of the Company’s business<br />

to differ materially and adversely from the forward-looking<br />

statements. Should one or more of these risks or uncertainties<br />

materialize, or should underlying assumptions prove incorrect,<br />

actual results may vary materially from those described in<br />

this presentation as anticipated, believed, or expected. <strong>SBM</strong><br />

<strong>Offshore</strong> NV does not intend, and does not assume any obligation,<br />

to update any industry information or forward-looking<br />

statements set forth in this presentation to reflect subsequent<br />

events or circumstances.<br />

116 <strong>SBM</strong> <strong>Offshore</strong> – <strong>Sustainability</strong> <strong>Report</strong> <strong>2010</strong>

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