INSTRUCTIONS Optipoint 500 entry - 8 button Telephone PICKUP ...

Making an Outside Call
Office Services, Information Technology Division
INSTRUCTIONS
Optipoint 500 entry - 8 button Telephone
When you wish to make a call dial 0
for an outside line then dial the
required number.
Calling Main Reception
To contact Main Reception – dial 9
Phone Keymap Functions
PICKUP
2 ND CALL
TOGGLE
MAILBOX
CALLBACK
REDIAL
CONSULATION
RELEASE
2 nd Call
With 2 nd Call activated on an
extension, the PICKUP key will
flash when there is a 2 nd incoming
call. When the 2 nd call is answered
by pressing the PICKUP key, the 1 st
call will go on hold and the
TOGGLE key will start to flash. The
user can TOGGLE between the 2 nd
and the 1 st call by pressing the
TOGGLE key. When the user
wishes to end one of the calls they
may press the RELEASE Key while
connected to the call they wish to
end. (N.B. the 2 nd call will only be presented if
the 2 nd CALL key is lit.)
Transferring a Call
When you are on a call and wish to
transfer it to another extension
press the CONSULTATION button,
dial the extension number you
require and hang up to transfer. If
you wish to consult with a 3 rd party
while on a call, but not to transfer
the call you may do so by pressing
CONSULTATION, dialling the 3 rd
party’s extension number, when
finished press RELEASE or
TOGGLE to be reconnected to the
outside caller.
Mailbox
Indicator light – indicates messages
from the Voice Mail System. Dial 44
to pickup your messages.
Forwarding to Voicemail
To forward all calls to Voicemail
press *4144#
To cancel forwarding all calls to
Voicemail, press #41
Dial ext 2440 to report Telephone faults, log all other requests on www.ul.ie/ITD/Tele.html
18 September 2003

Forwarding (On Busy and No
Reply)
To divert your telephone to another
extension press *44 plus the
extension number, followed by #
eg *441234# where 1234 is the ext
to which you want calls forwarded.
To cancel forward function press
#44
Forwarding or Divert all Calls
To divert all calls with immediate
effect to another extension, dial *41
plus destination number followed
by #, eg *411234# will divert all
calls to ext 1234.
To cancel divert function press #41.
Redial (Last Number Redial)
Press REDIAL key
Callback
If you ring an extension and it is
either busy or not answering press
CALLBACK key and they will ring
you back when free.
To cancel Callback press #9.
Call Pick Up in Hunting Group
To pick up a colleague’s ringing
extension – Press the flashing
PICKUP key or use code *7.
Directed Call Pickup
To pick up a ringing extension that
is not in your pickup group dial **7
and the extension number.
To change Volume and Tones
With your handset replaced, press
+ and 1 your phone is now ringing
then press + to increase the
Volume and – to decrease, when
you are happy with settings press
the + and – together to save it. For
Tone press + and follow as above.
Office Services, Information Technology Division
Conference Call
If you are on a call and need to
bring other people in to a
conference, as your 1 st caller to
hold then press the
CONSULTATION button and then
dial next party , on answer invite
them in to the conference press
CONSULTATION key. You can
connect 3 parties and yourself by
repeating the above procedure. If
any party hangs up, the other
parties say connected
Personal Speed Dialling 0-9
You can store 10 numbers at your
own extension. To set up a speed
dial code press #8. Then press the
position 0,1,2,3,4,etc up to 9. Enter
0 for the external line the number
you wish to store and # to save . To
dial press *8 0-9
Voice Mail
To receive messages at your own
phone dial 44.
To receive messages from any
other internal phone dial 45.
To receive messages from outside
the University dial (061) 202299.
To forward all calls to Voicemail,
press *4144#
To cancel call forwarding to
Voicemail press #41
Dial ext 2440 to report Telephone faults, log all other requests on www.ul.ie/ITD/Tele.html
18 September 2003

SIEMENS LTD.
OPTIPOINT DISPLAY PHONE
.
Service
Redial
Mailbox
Speaker
PICKUP
2nd CALL
TOGGLE
FORWARD
Rel
Confirm / Accept Programming changes,
call fwd, etc.
For programming changes, call fwd, call
back, etc.
For programming changes to speed dials,
DSS keys, etc.
Last number redial.
Press button for messages.
For activating the loud speaker facility.
Picking up call within pickup group
Activates 2nd call facility.
For toggling between 2 calls.
Direct station select
Direct station select
.
Direct station select
Forward
When alternating between 2 calls, the
release key will release the call you wish
to terminate.
TRANSFERRING A CALL
You are on a call and wish to transfer it to
another extension, your telephone display shows
Consultation
You will get an internal dial tone. You dial the extn
number to which you wish to transfer the call and
hang up.
Alternatively, you may wait until the call is answered
by the 3rd party, announce the call and then hang up.
Note: If “Consultation” is not shown on your screen
Then press the right hand arrow key to activate.
CONSULTING.
Press
If you wish to consult with a 3rd party while on a call,
but not transfer the call to the 3rd party, your telephone
display shows
Consultation
Press
Your first caller is now on hold. Dial extn number of
person whom you wish to consult. When you have
finished consulting display shows: “Return to held
call”
Press
Continue talking with your held caller.
CALL WAIT (2ND CALL).
If an extension is busy on a call and someone rings
his/her extension number, they will get busy tone. It
is possible for the owner to activate a facility which
will enable them to accept a second call while they
are busy on a first call by pressing.
2nd Call
With Call Wait activated on an extension, a 2nd call
will be presented on the key
Pick Up
When the 2nd call is answered by pressing the pick up
key the 1st call will go on hold. The alternate key will
start to flash and the user can “toggle” between the 2nd
and the 1st call by pressing the key
Toggle
When the user wishes to end one of the calls, they may
(while connected to the call the user wished to end)
press the key
Release
N.B. The 2nd call will only be
presented if the 2nd call key is lit
0

CONFERENCE CALL.
If you are busy on a call and need to bring another
person into the conversation, you may do so by initiating
a conference . call. Your display shows
Press
The first party will automatically go on hold and you
will hear dial tone. Then dial the required extension
no or external no. and press
Press
Consultation
REDIAL
Redials last number dialed
Press
>>
Redial
twice until conference is displayed
To Forward all calls to Voicemail press
*4144#
To cancal call forwarding to Voicemail
Press #41
CALL FORWARD - VARIABLE.
Variable call forward should be used to forward a
phone to a destination which is not used as frequently
as the “ fixed call forward”. The variable forward
destination must be programmed each time it is used.
To program, the following applies.
Press until display shows. “ Variable call fwd on”
Press
Press
CALL BACK MESSAGE - EXTENSION FREE
If an extension number on the system is unanswered or
busy you can activate a message waiting lamp on the
required extension, press as follows
Dialled internal number does not answer or busy.
Display shows “call back”
Press
to confirm. Enter call fwd
destination.
to confirm. To deactivate call
forward variable press
until display shows “Call forwarding off”.
Press to confirm
Display/Delete programmed call back requests. Press
until display shows. “ Display call back”. Press
Follow the user guidance in the second
line of the display.
If you have initiated a call back free to an extn with
out a display their extn will dial your extn when they
next use the phones.
PROGRAMMING DSS KEYS
Press
service
Service light should now be on.
Press the required DSS key to be programed.
Then enter the extenios number to be
programed then press
Call forward on no reply or on busy (to
voice mail)
Activate: Dial *44 44
Forward light should now be on.
Deactivate: Press FORWARD
Forward light should now be off.
Call forward on no reply or on busy (to
an extension number)
Activate: Dial *44 extn. No.
Forward light should be on
Deactivate: press
FORWARD
Forward light should now be off.
0