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Modern Materials Handling - July 2011

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PRODUCTIVITY SOLUTIONS FOR DISTRIBUTION, WAREHOUSING AND MANUFACTURING<br />

SPECIAL REPORT<br />

Top 20 supply chain management<br />

software suppliers 28<br />

EQUIPMENT 101 SERIES: UNITIZING<br />

Keeping it together 32<br />

INFORMATION MANAGEMENT<br />

WMS providers reach<br />

beyond the four walls 36<br />

mmh.com<br />

Rocky Brands:<br />

Stepping up<br />

productivity18<br />

Barbara Sherbourne,<br />

Rocky Brands manager<br />

of direct operations<br />

<strong>July</strong> <strong>2011</strong><br />

®


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UP FRONT Breaking news you should know<br />

new used container and<br />

pallet packaging Web site<br />

a new web SITe DeDICaTeD to the sale and resale of used containers<br />

and pallets was designed to give plastic containers and pallets a second<br />

life. This green initiative-based site, www.usedcontainersandpallets.com,<br />

allows anyone who has containers or pallets that are no longer needed<br />

to easily list their items on the site. buyers looking for used or overstock<br />

product can find the container or pallet that meets their needs.<br />

The site, run by Flexcon Container, aims to create value for the seller<br />

and provide a good deal for the buyer while also helping the environment<br />

by reusing instead of making new product.<br />

isM sustainability<br />

handbook now available<br />

The “Sustainability and<br />

Social Responsibility<br />

handbook” is now<br />

available from Institute<br />

for Supply Management<br />

(ISM). Written by the<br />

ISM Committee on<br />

Sustainability and Social<br />

Responsibility, the book includes metrics<br />

and performance criteria, as well as<br />

unique stories from companies and organizations<br />

including Bellwether Services,<br />

herman Miller, IBM, MeadWestvaco,<br />

RL environmental and University of<br />

Washington. The publication was a top<br />

seller at ISM’s 96th Annual International<br />

Supply Management Conference in<br />

Orlando, Fla. To purchase, visit ISM<br />

Product Catalog online at www.ism.ws.<br />

FAST FACT<br />

$ 6.755<br />

billion<br />

The worldwide market for supply<br />

chain management software<br />

applications.<br />

Read the Top 20 SCM software<br />

supplier story, p. 28.<br />

Source: Gartner<br />

lift trucks found non-compliant at CeMat<br />

MoRe Than 50 exhIbITS from the industrial trucks segment at CeMat<br />

<strong>2011</strong> did not meet the european directives requirements regarding<br />

machine safety exhaust emissions and noise emissions, according to a<br />

report from Forkliftaction.com.<br />

The German engineering Federation’s (VDMa)<br />

<strong>Materials</strong> handling and logistics Systems Sector<br />

association discovered this during an inspection<br />

at the expo and submitted the information to<br />

local authority, the Trade Supervisory office,<br />

in hannover for further investigation. noncompliant<br />

equipment must be marked if exhibited<br />

at a european show or sales room.<br />

however, the sheer number of non-compliant products prevented the<br />

market surveillance enforcement authorities from conducting a complete<br />

inspection of all the exhibitors. Some of the manufacturers were confronted<br />

with their product violations and several have to provide further<br />

information to avoid sanctions, the publication reported.<br />

Colson Caster receives new iso certification<br />

ColSon CaSTeR, a leading<br />

manufacturer of standard and custom<br />

application caster and wheel products,<br />

has been granted a new certificate of<br />

quality assurance from the International<br />

organization for Standardization (ISo).<br />

The organization monitors manufacturers<br />

for adherence to the ISo 9000 family<br />

of standards for certification.<br />

“It is a great accomplishment to once<br />

again receive this certification for our<br />

quality management system,” said<br />

Vince Caligiuri, lead quality engineer<br />

for Colson. “our goal is to satisfy the<br />

requirements of our customers and this<br />

is certainly one of our major references<br />

for conducting business in today’s competitive<br />

manufacturing environments.”<br />

Chuck Harris, engineering<br />

manager for Colson Caster,<br />

holding a caster from the<br />

company’s new light duty line<br />

at ProMat <strong>2011</strong>.<br />

mmh.com <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> / J u l y 2 0 1 1 3


( )<br />

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• Synchronized inventory fl ow in optimal facility layout<br />

• 40% increase in storage volume<br />

• Successful, major Manhattan Associates<br />

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877.684.7700 | www.envistacorp.com


Barbara Sherbourne,<br />

Rocky Brands’ manager<br />

of direct operations<br />

COVER STORY<br />

PHOTO: CHRIS CONE<br />

SYSTEM REPORT<br />

18 Stepping up productivity<br />

When footwear maker Rocky Brands integrated its WMS and WCS,<br />

the results were improved visibility, better inventory control, and<br />

impressive productivity gains.<br />

24 How Rocky Brands makes it work<br />

Warehouse management and control systems are the key components<br />

to order fulfillment processes at Rocky Brands’ revamped DC.<br />

FEATURES<br />

SPECIAL REPORT<br />

28 Top 20 SCM sofware suppliers<br />

The supply chain software rebound is underway. Following a tough<br />

2009, supply chain software was up in 2010.<br />

EQUIPMENT 101 SERIES: UNITIZING<br />

32 Keeping it together<br />

There are many ways to unitize a load, but the common goal for most<br />

operations is to stabilize and protect products while they’re in motion.<br />

INFORMATION MANAGEMENT<br />

36 WMS providers reaching<br />

beyond the four walls<br />

Companies in the warehouse management system software space are<br />

no longer confined to the four walls of a warehouse. They are evolving<br />

and reaching out into other areas of the supply chain, providing<br />

functional and flexible tools to end users.<br />

PRODUCTIVITY SOLUTION<br />

40 Packers floored by ergonomic assist<br />

Burke Flooring installs freestanding articulated jib crane to maintain<br />

productivity, as well as improve safety and ergonomics.<br />

41 Smooth sailing in plating process<br />

SIFCO Industries installs an overhead monorail and trolley hoist<br />

system to move aircraft parts safely through the electroplating process.<br />

VOL. 66, NO. 7<br />

PRODUCTIVITY SOLUTIONS FOR DISTRIBUTION,<br />

WAREHOUSING AND MANUFACTURING<br />

60 Seconds with... Ed Romaine<br />

DEPARTMENTS & COLUMNS<br />

3/ Upfront<br />

7/ This month in <strong>Modern</strong><br />

16/ Lift Truck Tips: Leasing<br />

42/ Supplement: DC network design<br />

47/ Special Section: Corporate Profiles<br />

64/ Focus On: Dock Equipment<br />

69/ Product showcase<br />

74/ 60 seconds with...<br />

NEWS<br />

8/ Skills for America’s Future program<br />

expanded by President Obama<br />

11/ Gartner announces Top 25<br />

Supply Chain rankings<br />

12/ Panjiva data shows seasonal economic<br />

growth amid long-term concerns<br />

14/ Blog@way<br />

<strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> ® (ISSN 0026-8038) is published monthly by<br />

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mmh.com MODERN MATERIALS HANDLING / J U L Y 2 0 1 1 5<br />

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Rocky Brands: Double the<br />

size, double the challenge<br />

Growing a company is one of the<br />

most exciting prospects for business<br />

owners and their management<br />

teams. With it comes the challenge of either<br />

expanding existing processes or folding an<br />

acquired one into your operations—or, as<br />

we see in this month’s System Report, do a<br />

little of both and re-engineer for a productivity<br />

revolution.<br />

Back in 2005, Logan, Ohio-based footwear<br />

manufacturer Rocky Brands acquired EJ<br />

Footwear, a move that rolled a number of new<br />

brands into the company’s portfolio and more<br />

than doubled its size. With the acquisition<br />

came EJ’s main distribution facility located in<br />

eastern Pennsylvania as well as a 3PL relationship<br />

designed to pick up any distribution slack.<br />

This presented Rocky’s distribution team<br />

with a pretty daunting network design issue as<br />

well as a new customer service challenge. As<br />

executive editor Bob Trebilcock explains: “Although<br />

the company now owned the brands<br />

made and distributed by EJ, a customer ordering<br />

from multiple brands was still receiving two<br />

shipments from one order, because different<br />

brands were supported by different facilities.”<br />

After weighing the two locations, it was<br />

clear that Rocky’s central Ohio location was<br />

preferred for all distribution operations since<br />

the facility can service 50% of the U.S. within<br />

fi ve days. But a full-out consolidation of the<br />

two facilities, and the elimination of the 3PL<br />

relationship, meant a redesign of the systems<br />

and processes as well as a complete makeover<br />

of Rocky’s 210,000-square-foot DC. “We<br />

simply weren’t designed to handle double our<br />

volume,” says Barbara Sherbourne, manager<br />

of the company’s direct operations.<br />

Starting on page 18, Trebilcock takes<br />

us inside Rocky’s facility and shares how<br />

Member<br />

Member of<br />

THIS MONTH IN MODERN<br />

Winner<br />

Jesse H. Neal<br />

Certificates of Merit<br />

for Journalistic<br />

Excellence<br />

MICHAEL LEVANS<br />

GROUP EDITORIAL<br />

DIRECTOR<br />

Sherbourne and the team met the challenge<br />

and redesigned their systems to improve<br />

throughput of their existing sortation system;<br />

increased storage capacity of their narrow<br />

aisle rack; reworked their picking strategies;<br />

and improved outbound shipping.<br />

But perhaps one of the most impressive<br />

improvements, and the key to making<br />

the new processes work, was the upgrade<br />

and integration of its warehouse management<br />

system (WMS) and warehouse control<br />

system (WCS). The integration afforded the<br />

team the visibility it lacked in the past, and<br />

allowed them to track orders and inventory<br />

through the DC as well as throughout the<br />

process, greatly improving inventory accuracy<br />

and order fi ll rates.<br />

“While there were some improvements<br />

to the physical layout and materials handling<br />

equipment in the facility, the real<br />

gains were the result of upgrading its WMS<br />

and then integrating it with the WCS,” says<br />

Trebilcock. “They gained visibility and were<br />

able to get more out of their automated<br />

systems than in the past.”<br />

And if you’re inspired by Rocky’s softwarelead<br />

process revolution, I suggest you gain an<br />

even better understanding of how <strong>Modern</strong><br />

readers are currently applying supply chain<br />

management (SCM) software by tuning into<br />

our <strong>2011</strong> Software Usage Survey Webcast.<br />

Trebilcock and technology sage John<br />

Hill join me in an insightful discussion of<br />

the fi ndings or our recent Software Users<br />

Survey in this online event. So, if you’re<br />

curious to see how your peers are applying<br />

SCM software inside their four walls and<br />

working to justify their investment, pour<br />

yourself a cup of coffee and go to mmh.<br />

com/<strong>2011</strong>softwareusage.<br />

Official Publication of<br />

mmh.com MODERN MATERIALS HANDLING / J U L Y 2 0 1 1 7


BY NOËL P. BODENBURG, EXECUTIVE MANAGING EDITOR<br />

LAST MONTH AT Northern Virginia<br />

Community College, President<br />

Barack Obama announced a major<br />

expansion of Skills for America’s<br />

Future. The program, an initiative of<br />

the Aspen Institute, is structured as a<br />

broad umbrella under which corporations,<br />

labor unions, community<br />

colleges and others can connect and<br />

work together to train and develop<br />

America’s workforce.<br />

“Last year, we launched Skills for<br />

America’s Future to bring together<br />

companies and community colleges<br />

around a simple idea: making it easier<br />

for workers to gain new skills will<br />

make America more competitive in<br />

the global economy,” said President<br />

Obama. “We are announcing a number<br />

of partnerships that will help us<br />

make this a reality, by opening doors<br />

to new jobs for workers, and helping<br />

employers fi nd the trained people<br />

they need to compete against companies<br />

around the world.”<br />

One of the challenges in today’s<br />

manufacturing sector is the lack of<br />

a standardized credentialing system<br />

that manufacturing fi rms recognize<br />

as useful preparation for their unfi lled<br />

jobs. As a result, students often<br />

Di@blog<br />

best of <strong>Modern</strong>’s blogs<br />

Other Voices | Guest blog forum<br />

How to submit a column:<br />

www.mmh.com/article/how_to_<br />

submit_a_column_to_other_voices<br />

MANUFACTURING<br />

Skills for America’s Future program<br />

expanded by President Obama<br />

EFFORTS AIM TO HELP PREPARE 500,000 WORKERS FOR<br />

CUTTING-EDGE MANUFACTURING JOBS.<br />

The Don Frazier Supply Chain Training Center at the<br />

Applied Technical Center in Rocky Hill, S.C., serves as a<br />

working laboratory to help high school students learn<br />

warehousing and distribution basics and prepare for<br />

entry into the skilled workforce.<br />

spend time and money on training<br />

that can have little value to potential<br />

employers while employers have diffi<br />

culty identifying which credentials<br />

are of value and should<br />

infl uence hiring and promotions.<br />

As part of the program’s<br />

expansion, The<br />

Manufacturing Institute,<br />

the affi liated non-profi t<br />

of the National Association<br />

of Manufacturers<br />

(NAM) and partner of<br />

the Skills for America<br />

program, has announced<br />

an effort to help provide<br />

500,000 community<br />

college students with<br />

industry-recognized<br />

credentials that will help<br />

them get secure jobs in<br />

manufacturing.<br />

The Manufacturing<br />

Skills Certifi cation<br />

System, developed by<br />

NAM with manufacturing<br />

fi rms at the table,<br />

addresses the defi cits in<br />

manufacturing education<br />

and training. The<br />

system creates stackable<br />

credentials applicable to<br />

all sectors in the manufacturing<br />

industry.<br />

In addition, NAM and<br />

8 J U L Y 2 0 1 1 / MODERN MATERIALS HANDLING mmh.com


the Manufacturing Skills Certifi cation<br />

System, and several other partners<br />

are helping enhance these efforts<br />

through their own initiatives.<br />

One of those is the Manufacturing<br />

Skill Standards Council’s (MSSC)<br />

Certifi ed Production Technician (CPT)<br />

credential, which gives students the<br />

opportunity to earn manufacturing<br />

credentials that travel across state<br />

lines.<br />

“We are pleased to see this joint<br />

action from industry, education and<br />

the public sector to grow a skilled<br />

manufacturing workforce within the<br />

framework of a robust nationwide<br />

program with macro-economic impact,”<br />

said Leo Reddy, MSSC CEO.<br />

“The manufacturing jobs of the 21st<br />

century continue to become more<br />

technical and require a higher level<br />

of skill among front-line production<br />

workers. Based on MSSC’s industrydefi<br />

ned, nationally validated standards,<br />

the CPT program addresses<br />

this demand by certifying these<br />

workers in the core technical competencies<br />

of high performance manufacturing<br />

common to all manufacturing<br />

sectors.”<br />

Some other programs include:<br />

Boots on the ground help for<br />

manufacturers to implement credentials:<br />

Through the Manufacturing<br />

Extension Partnership (MEP), the<br />

Federal government will collaborate<br />

with The Manufacturing Institute on<br />

a program to promote a curriculum<br />

based on NAM’s advanced manufacturing<br />

skills certifi cation system<br />

in community colleges in 30 states.<br />

The 60 centers of the national MEP<br />

system will serve as the “boots on<br />

the ground” with local manufacturers<br />

to educate them about the value<br />

the NAM-endorsed skills certifi cation<br />

system to their business so that<br />

they utilize the skills certifi cation system<br />

in recruitment and hiring. In addition,<br />

the MEP will provide input to<br />

The Manufacturing Institute about<br />

aggregate skill needs of manufacturers<br />

by industry and geography so<br />

that certifi cation systems can remain<br />

dynamic and evolving.<br />

Building these credentials into<br />

high school pathways: Given that<br />

many students begin to seek manufacturing<br />

training before college, Air<br />

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Providing new online tools for<br />

workers: Students and employees in<br />

the manufacturing fi eld will not only<br />

have a new, more meaningful certifi<br />

cation program to take advantage<br />

of, but a new career Web site called<br />

Pipeline that will provide job seekers<br />

with real-time data on job openings<br />

and information on additional<br />

education needed. This effort will be<br />

headed up by Futures Inc. in partnership<br />

with The Manufacturing Institute<br />

in 17 partner states with plans to<br />

expand nationwide.<br />

Students at Gateway Technical College in<br />

Wisconsin learn skills and earn credentials<br />

they can take to the manufacturing floor.<br />

A career awareness campaign:<br />

Students and employees in manufacturing<br />

will also be able to access critical<br />

resources for obtaining marketable<br />

job skills and expertise through Discover<br />

Your Skills, a Discovery Communications<br />

initiative designed to<br />

raise awareness of career opportunities.<br />

With collaborators including The<br />

Manufacturing Institute, NAM and<br />

Skills for America’s Future, Discovery<br />

viewers will have a pathway to a world<br />

of resources to help educate and<br />

advance entry into the workforce.<br />

Opportunities for at-risk youth:<br />

At-risk young people will be provided<br />

additional assistance through<br />

Jobs for America’s Graduates’ (JAG)<br />

new commitment to a fi ve-year goal<br />

of helping 30,000 high-risk youth<br />

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10 J U L Y 2 0 1 1 / MODERN MATERIALS HANDLING mmh.com


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SUPPLY CHAIN<br />

Gartner announces annual<br />

Supply Chain Top 25 rankings<br />

GARTNER has released the findings<br />

from the seventh-annual Supply<br />

Chain Top 25. The goal of the<br />

research initiative is to raise awareness<br />

of the supply chain discipline<br />

and how it impacts the business.<br />

Analysts announced the findings<br />

from this year’s research at the<br />

Gartner Supply Chain Executive<br />

Conference. Apple held on to the<br />

No. 1 position for the fourth year in<br />

a row.<br />

Apple continued to post strong<br />

financials and top-of-the-line voting<br />

scores. Research In Motion, which was<br />

new to the list last year, rose to No. 4<br />

this year with enviable financials and<br />

solid votes. Amazon.com, another<br />

newcomer last year, rose five spots to<br />

No. 5 in the <strong>2011</strong> ranking. Colgate-<br />

Palmolive, rising steadily since 2009,<br />

moved to No. 13 this year.<br />

The leaders took some very clear<br />

lessons from the events of the past<br />

couple of years, with one of them<br />

being the need for supply chain<br />

The Supply Chain Top 25<br />

1. Apple<br />

2. Dell<br />

3. P&G<br />

4. Research In Motion (RIM)<br />

5. Amazon<br />

6. Cisco Systems<br />

7. Wal-Mart<br />

8. McDonald’s<br />

9. PepsiCo<br />

10. Samsung<br />

11. The Coca-Cola Company<br />

12. Microsoft<br />

and scholarships being expanded by<br />

The Society of Manufacturing Engineers<br />

(SME), the SME Education Foundation,<br />

the National Action Council for Minorities<br />

in Engineering and the National<br />

Academy Foundation.<br />

resilience—the ability to deliver<br />

predictable results, despite volatility.<br />

Gartner analysts said speed,<br />

agility, efficiency, responsiveness<br />

and innovation all remain critical,<br />

but equally important is a resilient<br />

supply chain. Companies like Cisco,<br />

Dow Chemical, RIM, Unilever and<br />

others are actively designing in<br />

structures, processes and methodologies<br />

to create and expand<br />

this resiliency not only in their own<br />

supply chains, but in those of their<br />

trading partners, as well.<br />

Gartner analysts said they see<br />

companies such as Samsung, which<br />

has always been vertically integrated,<br />

weathering the ups and downs<br />

through ownership of supply, and others<br />

like The Coca-Cola Company and<br />

PepsiCo becoming more vertically<br />

integrated with the acquisition of their<br />

largest bottlers. On the other hand,<br />

companies such as Microsoft and<br />

Cisco are managing an extensively outsourced<br />

network of trading partners.<br />

13. Colgate-Palmolive<br />

14. IBM<br />

15. Unilever<br />

16. Intel<br />

17. HP<br />

18. Nestle<br />

19. Inditex<br />

20. Nike<br />

21. Johnson & Johnson<br />

22. Starbucks<br />

23. Tesco<br />

24. 3M<br />

25. Kraft Foods<br />

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Following a 7% gain in shipments<br />

from March to April, April to May<br />

showed an 8% increase at 1,037,365,<br />

said Panjiva. The number of global<br />

manufacturers shipping to the U.S.—<br />

at 147,876 was up 6%, matching a<br />

6% increase from March to April.<br />

Both shipments and manufacturers<br />

were down 1%, respectively, yearover-year.<br />

While both shipments and the<br />

number of global manufacturers<br />

shipping to the U.S. are up over the<br />

last two months, concern over a possible<br />

double-dip recession remains<br />

heightened in recent weeks, due to<br />

energy prices, high unemployment<br />

and several other factors.<br />

“ There is a lot of caution<br />

across the board regarding<br />

the economy at the<br />

moment.”<br />

—Josh Green, Panjiva CEO<br />

“I would describe this data as solid<br />

but seasonal growth,” said Panjiva<br />

CEO Josh Green. “If you look back<br />

on previous years from April to May,<br />

we always see growth. In 2008, April<br />

to May growth was up 6% and up 3%<br />

in 2009, and in 2010 it was 12%. As<br />

healthy as 8% is, it is still not on the<br />

level we saw a year ago at this time.”<br />

Even though there was growth<br />

from April to May, Green said that<br />

this type of output was expected due<br />

to seasonal variations.<br />

But he said that with the various<br />

reports of negative economic news<br />

at the moment, there are companies<br />

shifting into the mode of making purchases<br />

for the holiday season amidst<br />

these reports, which could lead to<br />

fl at shipping trends throughout the<br />

third quarter and into the fourth<br />

quarter.<br />

“There is a lot of caution across<br />

the board regarding the economy at<br />

the moment,” said Green.<br />

12 J U L Y 2 0 1 1 / MODERN MATERIALS HANDLING mmh.com


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blog. Go to... www.mmh.com for complete posts<br />

I read that quote in a Wall Street<br />

Journal article on a flight last week.<br />

It struck me for two reasons.<br />

First, I was flying to Florida to<br />

<br />

meet with Allan Howie, the director<br />

of continuing education and<br />

professional development for<br />

the Material <strong>Handling</strong> Industry<br />

of America, and a group of high<br />

school educators who are teaching<br />

a materials handling curriculum in<br />

their technical schools.<br />

Second, the quote was not from<br />

a parent in a white collar town<br />

like Keene, N.H., where I live. She<br />

was not even from an area like<br />

Northeastern Ohio where I grew up<br />

and factory and warehouse work is<br />

still a way of life...<br />

Investing in people<br />

How can we make working in a<br />

warehouse more interesting and<br />

appealing? That’s one of the questions<br />

the industry needs to answer<br />

if it’s going to attract, and retain, a<br />

skilled workforce in the future.<br />

One company that is answering<br />

that question is The Container<br />

Store, which will be the cover story<br />

in the August issue of <strong>Modern</strong>.<br />

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the storage and organization<br />

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14 J U L Y 2 0 1 1 / MODERN MATERIALS HANDLING mmh.com


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lift truck TIPS<br />

Be sure the lease fits<br />

Changing business conditions are encouraging<br />

customers to demand customized lease agreements.<br />

By Josh Bond, Contributing Editor<br />

Leasing can be a good way for lift truck<br />

customers to manage the total cost of<br />

a truck and keep up with new technology.<br />

That said, a lease too short, too long<br />

or too inflexible can still result in waste.<br />

According to Eric Gabriel, manager of<br />

financial merchandising and sales operation<br />

for Mitsubishi Caterpillar Forklift America<br />

Inc. (MCFA), customers and lift truck providers<br />

must design customer-specific lease<br />

agreements with a detailed understanding<br />

of usage and objectives.<br />

“The most critical aspect to leasing is<br />

understanding the economic life of a lift<br />

truck,” says Gabriel. “All equipment has<br />

an economic life, so you should tailor the<br />

lease to reflect that and have replacement<br />

at the precise point that maintenance costs<br />

surpass replacement costs.”<br />

To find that precise point, an ideal lease<br />

should consider the type of truck, the<br />

application and the hours of use, among<br />

other factors. Gabriel warns against standard, off-the-shelf<br />

terms of 36, 48 or 60 months.<br />

“Do not get locked into those intervals,” says Gabriel.<br />

“If you’re in a low-hour application, that calls for a longer<br />

term. The more intense the application, the shorter the<br />

term. And, depending on your exact hours of use, 32<br />

months might make more sense than 36.”<br />

And although contracts extend into an unpredictable<br />

future, leases can include a certain amount of flexibility<br />

as conditions change. The structure of lease agreements<br />

has been changing subtly for years, says Gabriel, but the<br />

recent recession has had a significant impact on the expectations<br />

of customers and the fine print that can meet<br />

those expectations.<br />

An ideal lease should consider<br />

the type of truck, the application<br />

and the hours of use.<br />

“During a recession, customers tend to hold onto<br />

fleets longer than they should,” says Gabriel. “That trend<br />

is changing now, there’s been pent up demand.”<br />

After extending lease agreements by necessity, many<br />

customers ended up pushing trucks beyond their economic<br />

life, he says, but they might also have learned useful<br />

information about utilization.<br />

“After stretching those trucks, customers might have<br />

realized they were under-utilizing them and can go from,<br />

say, 10 trucks to eight,” says Gabriel. “Managers are now<br />

looking at being proactive, not reactive.”<br />

Josh Bond is a contributing editor to <strong>Modern</strong> and can be<br />

reached at josh.d.bond@gmail.com.<br />

16 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


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18 J U L Y 2 0 1 1 / MODERN MATERIALS HANDLING mmh.com


productivity<br />

When footwear maker Rocky Brands integrated<br />

its WMS and WCS, the results were improved<br />

visibility, better inventory control, and impressive<br />

productivity gains.<br />

By Bob Trebilcock, Executive Editor<br />

You’ve heard the old phrase: The whole is greater than the<br />

sum of its parts.<br />

That phrase certainly applies to the makeover of a<br />

210,000-square-foot distribution center in Logan, Ohio,<br />

operated by Rocky Brands, a manufacturer and distributor<br />

of work, western and outdoor footwear and apparel<br />

brands such as Rocky, Durango, Michelin, Georgia Boot<br />

and Mossy Oak.<br />

Working with a systems integrator (EnVista, www.<br />

envistacorp.com), Rocky Brands redesigned the processes<br />

in its primary distribution center in central Ohio.<br />

The redesign included a significant upgrade of its warehouse<br />

management system (WMS) and the integration<br />

of the WMS and the warehouse control system (WCS),<br />

which control the existing conveyor and sortation system.<br />

GraphicCaption Feature<br />

MODERN system report<br />

Most of the materials handling and software parts<br />

were already in place, including the conveyor and sorter.<br />

But by rethinking processes, integrating systems and<br />

making better use of the available functionality, Rocky<br />

Brands has seen significant improvements over the past<br />

three years that exceed the sum of the parts, according to<br />

Michael Walker, senior vice president of product fulfillment.<br />

Those improvements include:<br />

Improved turn times: Prior to the project, the average<br />

order turn was 2.8 days. This year, 96.5% of orders<br />

ship in 24 hours and 75% ship the same day.<br />

Improved throughput: The facility is running<br />

11,000 pairs of boots through the sorter during an<br />

8-hour shift compared to 4,500 pairs per 8-hour shift in<br />

the past with no addition to the head count average—<br />

mmh.com MODERN MATERIALS HANDLING / J U L Y 2 0 1 1 19<br />

PHOTOGRAPHY BY NAME


modern system report<br />

like many suppliers to retailers, the<br />

distribution center does have seasonal<br />

spikes in temporary labor. Overall<br />

throughput has increased from 1.6<br />

million units annually to more than 3<br />

million units per year.<br />

Improved inventory accuracy:<br />

Inventory accuracy has improved from<br />

less than 95% to more than 98%, with a<br />

goal to reach 99.5% accuracy.<br />

Looking forward, the warehouse<br />

management and control systems will<br />

continue to drive further operational<br />

efficiencies in the future. “We’re continuing<br />

to look for ways to continue to<br />

improve our processes,” says Walker.<br />

“We believe software is a major part of<br />

how we’re going to do that.”<br />

Just this year, for instance, Rocky<br />

Brands implemented slotting to<br />

improve picking and wave efficiency.<br />

There are also plans to implement each<br />

picking functionality in the near future.<br />

“That will allow us to pick small order<br />

quantities and deliver them directly<br />

to their own pack station rather than<br />

send them through the sorter,” explains<br />

Barbara Sherbourne, manager of direct<br />

integrating the WMs and WCs systems has doubled the number of items<br />

sorted to the packing stations.<br />

operations. “That will improve the performance<br />

of the sorter.”<br />

Supporting growth<br />

With its headquarters in Nelsonville,<br />

Ohio, publicly traded Rocky Brands<br />

Inc. designs, develops, manufactures<br />

and markets premium-quality rugged<br />

outdoor, occupational, and casual footwear,<br />

as well as branded apparel and<br />

accessories.<br />

The original company was founded<br />

in 1932 as the Wm. Brooks Shoe<br />

Company by the grandfather of Rocky’s<br />

current chairman, Mike Brooks.<br />

The Rocky name was established in<br />

1975. With manufacturing operations<br />

in Puerto Rico and the Dominican<br />

Republic and sourcing in Asia, the<br />

company’s footwear, apparel and accessories<br />

are marketed through several distribution<br />

channels under a number of<br />

brands including Rocky, Georgia Boot,<br />

Lehigh, Durango and the licensed<br />

brand Michelin. Most recently, Mossy<br />

Oak was added to the slate.<br />

Rocky has also been focused on<br />

growing its business. In early 2005,<br />

the company acquired one of its major<br />

competitors, EJ Footwear, an acquisition<br />

that added a number of brands<br />

and more than doubled its size. That<br />

acquisition led the company to rethink<br />

its distribution strategy as well as the<br />

to make better use of storage space,<br />

rocky Brands picks from the lower levels<br />

of the pallet rack area while using the<br />

top levels for reserve storage.<br />

technology that supports its order fulfillment<br />

operations.<br />

“At the time, we owned this facility<br />

and EJ Footwear had a major facility<br />

in eastern Pennsylvania. A 3PL location<br />

was added a short time later,” says<br />

Walker. “We realized that we had a real<br />

opportunity to reduce our costs if we<br />

could consolidate two facilities into one<br />

and eliminate the need for a 3PL.”<br />

There was also an opportunity to<br />

improve customer service. Although<br />

Rocky now owned brands manufactured<br />

and distributed by EJ Footwear, a customer<br />

ordering from multiple brands<br />

was still receiving two shipments for one<br />

order, because different brands were<br />

supported by different facilities.<br />

With one of the most extensive highway<br />

networks in the country, the central<br />

Ohio location was the preferred<br />

location for distribution activities. The<br />

facility can service 50% of the U.S.<br />

population within five days. However,<br />

consolidating facilities would require<br />

a redesign of the existing systems and<br />

processes. “We simply weren’t designed<br />

to handle double our volume,” says<br />

Sherbourne.<br />

To accommodate the additional<br />

inventory and orders, she adds, the<br />

facility needed to:<br />

• increase the throughput of the existing<br />

sortation system,<br />

• increase storage capacity in the existing<br />

narrow aisle rack system, and<br />

• redesign the existing picking strategies.<br />

Most importantly, Rocky wanted<br />

to accommodate additional inventory,<br />

20 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


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modern system report<br />

brands and throughput without adding<br />

to its head count or physical space.<br />

“We wanted to create a flexible distribution<br />

center that could accommodate<br />

our new requirements and additional<br />

growth in the future,” says Walker.<br />

Redesigning processes<br />

The new design created by Rocky’s system<br />

integrator maintained the original<br />

layout of the facility, but with some<br />

physical changes, says Sherbourne. For<br />

instance, to increase storage capacity,<br />

the height of the very narrow aisle<br />

racking area was extended all the way<br />

to the ceiling of the building. A mezzanine<br />

area was then installed, primarily<br />

to manage an expanding line of apparel.<br />

The most significant improvements,<br />

however, were the result of redesigning<br />

storage, picking and outbound shipping<br />

processes.<br />

Storage: “To get the storage capacity<br />

we needed, we had to completely<br />

change the way we stored goods,” says<br />

Sherbourne. Under the old system,<br />

cases could be stored anywhere there<br />

was an open slot or room in a slot.<br />

Picking was also done from storage<br />

locations. That meant there were often<br />

open cases in a location, limiting what<br />

could go in any particular spot. In addition,<br />

associates needed a cherry picker<br />

to pick from higher locations.<br />

With the addition of extra racking,<br />

Rocky implemented a reserve storage<br />

and active pick strategy. The first 7 feet<br />

of space is designated as pick locations<br />

for the fastest-moving active SKUs.<br />

Those locations can be reached by an<br />

associate on foot without any additional<br />

equipment. The upper levels of<br />

the storage area, which are serviced by<br />

cherry pickers, are used for reserve storage<br />

only. “There are no open cases in<br />

the reserve storage area, which allows<br />

us to make full use of the cube in an<br />

available space,” says Sherbourne. And,<br />

since picking for the fastest-moving<br />

SKUs is all near the ground, associates<br />

no longer need to go up and down to<br />

pick at higher elevations, speeding up<br />

the picking process.<br />

Inventory management: Along<br />

with creating an active and reserve storage<br />

area, storage locations are also now<br />

based on the velocity of movement for<br />

a SKU. “We have been able to implement<br />

an ABC product strategy,” Walker<br />

says. The combination of tighter controls<br />

over storage and an ABC product<br />

strategy, where products are grouped by<br />

how fast they move, led to more effective<br />

inventory management.<br />

Outbound shipping: Along with<br />

changes to storage and inventory processes,<br />

Rocky rearranged its carrier<br />

pickup schedule for outbound shipments<br />

to create a better flow through the facility.<br />

Picking: One of the outcomes of<br />

revamping the outbound pickup schedule<br />

is that Rocky began to create order<br />

picking waves based on a “ship via” basis;<br />

orders are now grouped based on how<br />

they will be shipped. “We used to pick<br />

our orders by customer or the type of customer,”<br />

says Sherbourne. “But how you<br />

process something that will ship by small<br />

parcel is different from how you pick an<br />

order that will go out in a truckload or<br />

LTL. By doing ship via waves, we can be<br />

thanks to the redesign of warehouse<br />

processes, rocky Brands doubled its<br />

annual throughput from 1.6 million<br />

units to more than 3 million per year.<br />

nearly 97% of orders ship within<br />

24 hours.<br />

much more efficient about how we process<br />

the orders after they are picked.”<br />

Software makes the difference<br />

To get the most from these new processes<br />

and equipment, Rocky upgraded<br />

and integrated its WMS and WCS systems.<br />

That combination delivered significant<br />

results. “As we worked with our<br />

software systems, we had better visibility<br />

into our operations than we had in<br />

the past,” says Walker. “We also learned<br />

that our systems included functionality<br />

that we were not taking advantage of.”<br />

The old WMS, for instance, created<br />

something called transitional inventory:<br />

When the sorter read an item or an associate<br />

scanned a bar code label, that item<br />

was in transition between processes. The<br />

WMS lost visibility of that item until it<br />

was read or scanned again at the next<br />

step in the process. “If an item was supposed<br />

to be sorted to a particular chute<br />

but did not arrive, we would not know it<br />

was still circulating until we got a report<br />

at the end of the day because neither<br />

system had visibility,” says Sherbourne.<br />

With the integration of the two systems,<br />

she adds, both the WMS and WCS are<br />

tracking orders and inventory through<br />

the distribution center and throughout<br />

a process. “We have greatly improved<br />

our inventory accuracy and our order fill<br />

rates,” she says.<br />

Upgrading the WMS, meanwhile,<br />

enabled the new wave picking strategy.<br />

More importantly, the integration<br />

of the WMS and WCS improved<br />

communication between the picking<br />

operations and the automated materials<br />

handling equipment. That, in turn,<br />

allowed Rocky to increase the speed<br />

on the sortation system. “Once they<br />

were all speaking the same language,<br />

we could sort at much higher speeds,”<br />

Sherbourne says.<br />

22 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


modern system report<br />

Next steps<br />

The new processes and software went<br />

live in 2008. A year later, Rocky’s management<br />

made a decision to ramp up its<br />

e-commerce sales to service direct-toconsumer<br />

customers and also to provide<br />

better service to its retail customers.<br />

“About 25% of our wholesale business<br />

is made up of a number of very large key<br />

accounts, like Dick’s Sporting Goods<br />

and Tractor Supply,” says Walker. “The<br />

rest are primarily smaller retailers and<br />

some direct-to-consumer.”<br />

As it examined those smaller<br />

accounts, Rocky realized that some customers<br />

were only ordering once a month<br />

to reduce their shipping costs. That<br />

also meant that their shelves might be<br />

empty until a replenishment shipment<br />

was delivered, costing sales for both the<br />

retailer and Rocky. To encourage more<br />

frequent deliveries, Rocky rolled out a<br />

free freight program for customers that<br />

would order a minimum amount of<br />

inventory every two weeks. Those customers<br />

can also place their orders online,<br />

making it easier to re-order. “That<br />

motivated them to place smaller and<br />

more frequent orders,” Walker explains.<br />

While the change has driven more<br />

business, it has also changed Rocky’s<br />

order profile: Prior to 2008,<br />

80% of orders were full cartons<br />

and 20% were mixed<br />

cartons. Today, those numbers<br />

have reversed, with<br />

only 17% of orders going<br />

out as full cartons.<br />

The new system has<br />

been able to easily accommodate<br />

that change in<br />

strategy. “We have gone<br />

from sorting 4,500 pairs<br />

of boots per 8-hour shift<br />

to 11,000 pairs with the<br />

same number of associates,”<br />

Walker says. This<br />

was the result of managing<br />

to service delivery expectations,<br />

aligning processes<br />

and infrastructure and realigning<br />

associate roles.<br />

“These were subsequently<br />

4<br />

Conveyor<br />

supported by upgrading the WMS and<br />

WCS,” he adds.<br />

More evolutionary changes are<br />

planned going forward, including<br />

directed putaway and crossdocking. The<br />

company will also continue to enhance<br />

its e-fulfillment processes as e-com-<br />

Stepping up productivity<br />

Warehouse management and control systems are the<br />

key components to order fulfillment processes at Rocky<br />

Brands’ revamped distribution center.<br />

By Bob trebilcock, Executive Editor<br />

By bringing together a warehouse<br />

management (WMS) and warehouse<br />

control system (WCS),<br />

Rocky Brands has seen a significant<br />

increase in throughput and productivity.<br />

The systems enable the manufacturer<br />

and distributor of outdoor footwear and<br />

apparel to quickly and efficiently manage<br />

conventional replenishment orders<br />

to retailers as well as a growing e-commerce<br />

channel.<br />

Receiving: Inbound trailers arriving<br />

at receiving (1) are floor loaded<br />

to maxmize the cube of the trailer<br />

Mezzanine<br />

area<br />

2<br />

Receiving<br />

1<br />

5 Sortation<br />

6 Packing<br />

Shipping<br />

8<br />

merce continues to grow.<br />

“The market is changing,” Walker<br />

says. “If we want to stay competitive, we<br />

have to offer more to our customers and<br />

we have to do everything quicker. Our<br />

distribution systems and software are<br />

what’s going to allow us to do that.” M<br />

Rocky Brands, Inc.<br />

Logan, Ohio<br />

size: 210,000 square feet, including a<br />

mezzanine area<br />

Products: Footwear and apparel<br />

stock keePing units (skus): 43,000<br />

tHrougHPut: From 10,000 to 48,000<br />

units per day<br />

sHifts: 5 days/3 shifts<br />

eMPloyees: 67 full-time employees,<br />

plus seasonal fluctuations<br />

7<br />

Staging<br />

for shipping<br />

Reserve and<br />

active storage<br />

3<br />

24 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


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or container. Once receivers verify<br />

the load, the contents are manually<br />

unloaded to pallets. Once a pallet is<br />

complete, it’s staged under the mezzanine<br />

(2) and a license plate bar code<br />

label is applied. The product is now<br />

ready for putaway into the reserve<br />

and active storage area (3).<br />

Putaway: Cases, rather than pallets,<br />

are stored in the high bay, narrow<br />

aisle reserve and active storage area (3).<br />

The lower area of the storage area is<br />

designated for active picking. Storages<br />

areas above 7 feet are used for reserve<br />

storage. Pallets are delivered to a cherry<br />

picker servicing the aisle selected for<br />

storage. Cartons are scanned then putaway,<br />

updating the WMS. In addition to<br />

the reserve and active storage area, slow<br />

moving items and apparel are stored<br />

and picked in the mezzanine area (2).<br />

There, cartons are also scanned into a<br />

storage location to confirm putaway in<br />

the WMS.<br />

Picking: Picking is RF<br />

driven. Orders are received in<br />

the WMS and grouped into<br />

waves based on how they will<br />

be shipped. Once the waves are<br />

determined, tasks are created<br />

and delivered to a work group<br />

or area.<br />

Footwear orders are picked<br />

in the reserve and active stor-<br />

age area (3). Associates pick to a table,<br />

or large rolling cart, on a pallet jack.<br />

Each table can hold up to 150 units.<br />

Once all of the items for that table<br />

have been picked, it is delivered to an<br />

induction area for the conveyor (4) and<br />

sortation (5) system. They are matched<br />

up with any other tables belonging to<br />

that wave and then inducted onto the<br />

conveyor (4).<br />

At the present, apparel orders are<br />

picked to totes in the mezzanine area<br />

(2). Like tables, totes are then matched<br />

up with any other items for that wave<br />

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Shipping: Items are scanned and<br />

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a pack station in the packing area (6).<br />

There, the packing list and content and<br />

shipping labels are printed and applied.<br />

The shipping container is then sealed<br />

and pushed back onto the conveyor (4)<br />

for delivery to shipping (8). Depending<br />

on the size of the order, product will<br />

be palletized and staged (7) until it is<br />

loaded onto a truck. Or, it will be automatically<br />

conveyed into a truck (8) for<br />

delivery. M<br />

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System suppliers<br />

System design and integration: EnVista,<br />

www.envistacorp.com<br />

WMS: Manhattan Associates, www.manh.com<br />

WCS: Pyramid Controls, www.pyramidcontrols.<br />

com<br />

Conveyor/Sortation: Hytrol, www.hytrol.com<br />

WCS and automation support: Vargo,<br />

www.vargocompanies.com<br />

Lift trucks: Crown, www.crown.com<br />

Bar code scanning: Motorola Solutions,<br />

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MODERN special report<br />

1<br />

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If you’re of a certain age, you may remember those crazy<br />

bounces you could get from a Super Ball. The image is<br />

an apt way of describing the bounce in the market for<br />

supply chain management software in 2010.<br />

The worldwide market for supply chain management<br />

software applications, maintenance and services, or SCM,<br />

came in at $6.755 billion in 2010, including applications for<br />

procurement software, and nearly $4.6 billion without procurement,<br />

according to Chad Eschinger, a research director<br />

with Gartner (www.gartner.com). That’s an impressive 10%<br />

bounce over 2009. “It was a good, up year,” Eschinger says.<br />

That’s a bit of an understatement given that 2009 had posted<br />

a 1.9% decline over prior year revenues, the first year-overyear<br />

drop in revenues for SCM software since <strong>Modern</strong> began<br />

publishing an annual Top 20 list in 2001.<br />

When it comes to market leadership, 2010 reminds us of<br />

the lyrics from that old Billie Holliday song, “God Bless The<br />

Child:” “Yes, the strong gets more, while the weak ones fade.”<br />

The market leaders look much the same as they did in 2009,<br />

with SAP ($1.317 billion) and Oracle ($1.21 billion) still at<br />

the top of the list and posting impressive gains over 2009.<br />

They were followed by JDA Software ($362 million),<br />

1<br />

1Manhattan Associates ($136 million) and RedPrairie ($94 million),<br />

according to Gartner’s analysis. If there was a surprise, it<br />

was that Manhattan was once again atop RedPrairie; the companies<br />

had switched places in 2009 following Manhattan’s<br />

decline in revenues. Back then, Eschinger noted that despite<br />

0 0101<br />

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the decline, he believed Manhattan was on the right path with<br />

its platform approach to the supply chain space—an observation<br />

that proved prescient as the company rebounded in 2010.<br />

One other important note: As Eschinger points out, SAP,<br />

01 0010 00 011<br />

Oracle and JDA account for 43% of the total software market<br />

while the remaining players—several hundred of them—<br />

comprise the remaining 57%. The strong gets more indeed.<br />

From a business standpoint, it was another year of status<br />

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28 J U L Y 2 0 1 1 / MODERN MATERIALS HANDLING mmh.com<br />

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The supply chain software rebound is underway. Following<br />

a tough 2009, supply chain software was up in 2010.<br />

1<br />

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Supply chain<br />

management<br />

software suppliers<br />

quo, with few mergers and acquisitions and few<br />

technological breakthroughs. The most noteworthy<br />

event was JDA’s purchase of i2 Technologies<br />

that closed in early 2010. If that sounds like what<br />

we published last year (or the year before), well,<br />

it’s a reflection of the times.<br />

Making the list<br />

<strong>Modern</strong> began tracking this space in 2001, following<br />

the Internet boom. The reason was simple:<br />

while materials handling is in our name, information<br />

about the movement of goods has become as<br />

important as the physical movement of goods. That’s<br />

where software comes into play. While we began by<br />

looking at the top providers of warehouse management<br />

systems (WMS), our focus has evolved along<br />

with the interests and job description of our readers<br />

as well as the supply chain software market. While the<br />

lines between supply chain execution (SCE) and supply<br />

chain planning (SCP) providers were once clearly<br />

Top 20 supply chain management software suppliers<br />

Supplier 2010 Revenue Web site SCP WMS MES/MRP TMS<br />

1 SAP $1.317 billion www.sap.com x x x x<br />

2 Oracle $1.21 billion www.oracle.com x x x x<br />

3 JDA Software $362 million www.jda.com x x<br />

4 Manhattan Associates $136 million www.manh.com x x x<br />

5 RedPrairie $94 million www.redprairie.com x x x<br />

6 IBS $83 million www.ibsus.com x x x x<br />

7 Lawson Software $80 million www.lawson.com x x x x<br />

8 Descartes Systems<br />

Group<br />

$75 million www.descartes.com x<br />

9 Kewill Systems $64 million www.kewill.com x<br />

10 Retalix $58.5 million www.retalix.com x x x<br />

11 Servigistics $58 million www.servigistics.com x x x<br />

12 Epicor $57 million www.epicor.com x x x<br />

13 Infor $54 million www.infor.com x x x x<br />

14 Totvs $50 million www.totvs.com x x x<br />

15 GTNexus $48 million www.gtnexus.com x x<br />

16 Sterling Commerce $43 million www.sterlingcommerce.com x x<br />

17 Aldata $41 million www.aldata-solution.com x x x<br />

18 e2open $39 million www.e2open.com x x x<br />

19 IFS $37 million www.ifsworld.com/us x x<br />

19 Logility $37 million www.logility.com x x x<br />

Source: Revenue estimates provided by Gartner (www.gartner.com) with the exception of Retalix, which was provided by the company.<br />

mmh.com MODERN MATERIALS HANDLING / J U L Y 2 0 1 1 29<br />

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MODERN special report<br />

drawn, that is no longer the case.<br />

To make our list today, a company<br />

has to supply more than one of the<br />

major categories of supply chain management<br />

software—planning solutions<br />

along with WMS, transportation management<br />

systems (TMS) and manufacturing<br />

execution systems (MES)—and<br />

they have to do so in North America.<br />

This is also a numbers game and not<br />

a value judgment. We based this year’s<br />

rankings on Gartner’s estimates of a provider’s<br />

annual sales for 2010. The one<br />

exception is Retalix, a provider not covered<br />

by Gartner, but which is relevant to<br />

our readers in the retail supply chain.<br />

Admittedly, this is an imperfect science.<br />

Gartner, for instance, strips out<br />

hardware sales from the estimates it<br />

provided us; it also strips out sales of<br />

procurement software since that isn’t<br />

relevant to our audience. Those are the<br />

reasons, for example, Gartner is crediting<br />

Manhattan Associates with $136<br />

million when the company’s overall revenues<br />

were nearly $300 million. What’s<br />

more, Gartner does not follow the warehouse<br />

control systems or manufacturing<br />

execution spaces for their list. However,<br />

this is an apples to apples comparison.<br />

More importantly, whether you agree<br />

with all of the numbers or not, the order<br />

provides a good ranking of the major providers<br />

across the supply chain management<br />

space.<br />

Although there was little business<br />

news, there were several trends at work<br />

in each of the four categories relevant to<br />

our readers: ERP and SCP; warehouse<br />

management; transportation management;<br />

and manufacturing execution.<br />

ERP and SCP: In the ERP/SCP<br />

market, Eschinger says that much of last<br />

year’s growth was the fulfillment of pent<br />

up demand. “A number of projects that<br />

had been stalled because of the recession<br />

went forward last year,” he says. “The<br />

sentiments for investing in supply chain<br />

software for <strong>2011</strong> and 2012 are strong<br />

and mirror what we were seeing in 2008<br />

before the crash.”<br />

He has also identified several business<br />

objectives that are driving the inter-<br />

Top SCM drivers<br />

With the economy improving, companies<br />

are once again implementing supply<br />

chain software projects. Here are<br />

the key drivers behind those projects:<br />

1. Improve efficiency and/or<br />

productivity<br />

2. Reduce operating costs<br />

3. Improve customer service<br />

4. Target SCM contributions to<br />

improve corporate profitability<br />

5. Align supply chain with corporate<br />

business<br />

6. Target SCM contributions to drive<br />

business growth<br />

Source: Chad Eschinger, Gartner<br />

est in supply chain software including:<br />

• Lack of visibility: Large corporations<br />

were left with too much inventory<br />

when the recession hit and too little<br />

when demand picked up in 2009. “Users<br />

are looking at applications like sales<br />

and operations planning, transportation<br />

management and asset management<br />

applications that can be leveraged to<br />

track goods in motion,” Eschinger says.<br />

• Enabling corporate strategy:<br />

Everyone wants to reduce costs, but<br />

increasingly businesses are targeting supply<br />

chains to improve overall corporate<br />

viability, especially customer service.<br />

• Total landed cost: Blame high<br />

transportation costs, increasing wages<br />

in emerging markets and multi-channel<br />

sales and distribution strategies, but<br />

companies are taking a more analytical<br />

look at what it costs to fill an online<br />

order versus a store and what is the total<br />

cost to source in Mexico versus China.<br />

WMS: Like supply chain planning,<br />

the market for WMS grew nearly 10% in<br />

2010, from $1 billion to about $1.1 billion<br />

last year, according to Steve Banker,<br />

service director for supply chain management<br />

for ARC Advisory Group (www.<br />

arcweb.com). Looking forward, Banker<br />

is predicting year-over-year single digit<br />

growth for the next five years.<br />

While there were no significant<br />

mergers or acquisitions in 2010, Banker<br />

notes that Manhattan Associates staged<br />

an impressive comeback last year. In<br />

addition, SAP’s EWM—it stands for<br />

extended warehouse management—has<br />

established a foothold in the market,<br />

especially with highly automated warehouses<br />

running SAP. “EWM is not best<br />

of breed yet,” Banker says, “but SAP does<br />

have some real differentiators, including<br />

its warehouse control functionality.”<br />

TMS: The market for TMS clocked<br />

in at just under $1 billion, according to<br />

Banker, with single-digit annual growth<br />

rates expected to best the rate of inflation.<br />

Driving that growth is the payback<br />

from a TMS. “In some industries, you<br />

can get a 20% savings on your freight<br />

spend,” Banker says. “In other industries,<br />

the savings aren’t as dramatic,<br />

but you can still deliver single-digit<br />

improvements in each of several different<br />

areas like freight auditing and<br />

strategic procurement. Aggregate those<br />

areas and the savings are real.”<br />

The primary news in the TMS market<br />

may have been that SAP made significant<br />

strides in its TMS offering. “They<br />

now have an offering with best-of-breed<br />

functionality at a high level,” Banker<br />

says. “In some verticals, they have put<br />

together a TMS that is integrated with<br />

their global trade management and regulatory<br />

compliance functionality that<br />

really works.”<br />

MES: The market for MES reached<br />

an estimated $3.25 billion in 2010,<br />

about half of which applies to solutions<br />

for the discrete manufacturers that<br />

comprise <strong>Modern</strong>’s audience, according<br />

to Greg Gorbach, vice president of collaborative<br />

manufacturing at ARC. Not<br />

only has growth returned to the market,<br />

Gorbach expects the MES space<br />

to grow at roughly 10% a year for the<br />

next five years. The most significant<br />

driver for MES in recent years has been<br />

the need to connect the plant with the<br />

rest of the business. However, Gorbach<br />

sees four “megatrends” driving MES,<br />

including the rise of emerging markets;<br />

changing workforce demographics; the<br />

availability of cost effective technology<br />

tools; and environmental concerns.<br />

“Each of these is going to require manufacturers<br />

to become more innovative<br />

in their processes and that opens the<br />

door for MES,” Gorbach says. <br />

030 J U L Y 2 0 1 1 / MODERN MATERIALS HANDLING mmh.com


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• Extraordinarily Durable Construction<br />

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• Enormous Airfl ow Coverage Area<br />

• Superior Maneuverability<br />

• Up to 50% Less Energy Use<br />

Yellow Jacket is so durable it will never need to be replaced.<br />

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NEW<br />

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©<strong>2011</strong> Delta T Corporation dba the Big Ass Fan Company. All rights reserved.


modern Equipment 101: Unitizing<br />

A primer for warehouse/DC managers<br />

Keeping it<br />

togetHer<br />

there are many ways to unitize a load, but the<br />

common goal for most operations is to stabilize and<br />

protect products while they are in motion.<br />

LBy lorie King rogers, Associate Editor<br />

Last month, <strong>Modern</strong> reviewed some of the basic practices<br />

and packaging equipment designed for palletizing a unit<br />

load. This month, we’re taking the next step. Once you have<br />

a palletized load, how do you maintain the load’s integrity as<br />

it travels through the supply chain or your warehouse? Here’s<br />

where unitizing comes into play.<br />

Not only do sound unitizing practices help an organization<br />

save money over the long haul, the right application<br />

secures and stabilizes the load and protects the product<br />

while in transit. It can also significantly reduce the amount<br />

of product returned as a result of shipping damage and ultimately<br />

reduce the overall cost of packaging while increasing<br />

throughput, explains Tony Barr, vice president of Beumer.<br />

Even though unitizing is the final packaging step before<br />

product goes out the door, a great deal of consideration and<br />

planning goes into selecting the right application before any<br />

wrapping or strapping begins.<br />

“There are a number of things to consider when making<br />

a choice, but unitizing is always application specific,” says<br />

Fred Hayes, director of technical services for the Packaging<br />

Machinery Manufacturers Institute (PMMI). “While all<br />

techniques are valid and each has a role to play, there’s no<br />

magic bullet,” Hayes adds.<br />

From manual operations to fully automatic equipment,<br />

here’s a look at common ways to unitize a load.<br />

Manual<br />

Manual unitizing involves little in the way of equipment and<br />

is done by hand. In this application, a worker moves around<br />

the load holding the handles of a roll of film, unrolling, applying<br />

and wrapping the product as they circle. Strapping, or<br />

banding, can also be applied to a load manually using a handheld<br />

device that cuts and secures the straps.<br />

Manual unitizing can be cost effective in a very slow<br />

speed process, but it’s not commonly used in most industrial<br />

environments, explains Hayes. However, there are always<br />

exceptions. Products that are unusual in shape and size, such<br />

as curtain rods, doors and siding, are good candidates for<br />

manual unitizing.<br />

Semi- and fully-automatic equipment<br />

An operation that unitizes more than 15 loads per day can<br />

likely justify some level of automation based on savings in<br />

labor, back strain and unitizing material costs.<br />

In a semi-automatic unitizing operation, some degree of<br />

worker involvement is required. This could mean that an<br />

32 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


Unitizing equipment manufacturers<br />

stretchwrapping is the most frequently used method<br />

to unitize a load. Whether being applied manually,<br />

semi-automatically or automatically (shown here), film is<br />

stretched during the wrapping process then contracts to<br />

create the force needed to secure the load.<br />

operator delivers a pallet load of product by lift truck to the<br />

unitizing equipment or has a hand in applying, guiding and<br />

detaching the binding material during the process.<br />

In a fully automatic operation, product is delivered to the<br />

unitizing equipment by conveyor. The four main types of in-feed<br />

conveyor include roller, belt, chain and walking beam. Walking<br />

beam conveyor is typically used when moving very heavy duty,<br />

durable product such as concrete blocks and bricks. Roller or<br />

belt conveyor are best when there are no pallets carrying the<br />

load; roller or chain conveyor work well with pallets.<br />

Stretchwrapping<br />

So where is the conveyor taking the load? In many cases, it’s<br />

feeding product into a stretchwrapping machine.<br />

Stretchwrapping is the most common way to unitize a<br />

load. Stretchwrapping equipment can range in price and in<br />

sophistication, from semi-automatic turntable models to fully<br />

automatic rotary arm or rotary ring models with automatic<br />

programming. A semi-automatic stretchwrapper needs an<br />

operator to tie the film to the load before wrapping begins<br />

and to cut the film after wrapping is complete.<br />

Fully automatic stretchwrapping systems attach and cut<br />

the film without human intervention. Most systems use photoelectric<br />

eyes to detect loads, so an operator is not needed in<br />

the process. These systems are best suited for routine opera-<br />

Company Web site stretchwrap stretch hood shrinkwrap strapping<br />

ARPAC Group arpac.com x x<br />

Beumer beumer.com x x<br />

EAM-Mosca eammosca.com x<br />

ITW Muller itwmuller.com x<br />

Highlight Industries highlightindustries.com x x<br />

Lantech lantech.com x<br />

Nitech nitechindustries.com x<br />

Möllers North America mollersna.com x x x<br />

Orion orionpackaging.com x<br />

Phoenix phoenixwrappers.com x<br />

Premier Tech Systems premiertechsystems.com x x<br />

Signode Packaging Systems signode.com x x<br />

TopTier toptier.com x<br />

vonGAL vongal.com x x<br />

Wulftec wulftec.com x x x x<br />

This table represents a sampling of leading unitizing equipment manufacturers.<br />

mmh.com <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> / J u l y 2 0 1 1 33


modern Equipment 101: Unitizing<br />

A primer for warehouse/DC managers<br />

tions where the same product comes<br />

down a conveyor line many times a day.<br />

A number of stretchwrapping<br />

machines are available. For example,<br />

platform, or turntable, style equipment<br />

spins the load as it is being wrapped.<br />

These machines are the least expensive<br />

and slowest, wrapping 40 to 50 loads<br />

per hour.<br />

Rotary arm machines wrap the film<br />

around the load while the load remains<br />

stationary. These machines are best for<br />

heavy or unstable loads. They are also<br />

faster than turntables, wrapping 100 to<br />

120 loads per hour.<br />

Rotary ring type wrapping machines,<br />

which are similar to rotary arm<br />

machines in speed, also have a mecha-<br />

today’s strapping machines can run<br />

thinner, narrower plastic strapping.<br />

this means there’s less material, which<br />

is especially important when it comes<br />

to recycling or disposal in the landfill.<br />

nism that moves while the load stays<br />

still. In this case, a large mechanical<br />

ring holding the stretch film moves up<br />

and down the load while applying film.<br />

The best stretchwrap solution<br />

depends on two important factors:<br />

stability of the load and the need for<br />

throughput, says Guy Lopes, engineering<br />

director for Wulftec. For<br />

example, if the product being wrapped<br />

is stacked in a column instead of an<br />

interlocking pattern, turning it could<br />

be risky. In this case, a rotary arm or<br />

rotary ring machines work best. But<br />

if the load is stable, any of the three<br />

styles are acceptable, Lopes explains.<br />

All three stretchwrapping solutions<br />

also share the same laws of physics in<br />

regard to the film. The film is stretched<br />

during the application process and<br />

when the process is complete, the film<br />

returns to its original size. This contraction<br />

creates the tension needed to hold<br />

the load together.<br />

Stretch hooding and shrinkwrapping<br />

This law of physics also applies when<br />

unitizing a load with stretch hooding.<br />

With this method, the unitizing equipment<br />

stretches a hood or bag over a<br />

load, which then contracts back to its<br />

original size once in place.<br />

Like stretch hooding, shrinkwrapping<br />

also uses a bag to unitize the load.<br />

In this process, however, an over-sized<br />

bag is placed over the load then heated<br />

to shrink around the load. Heat can<br />

be applied to the load manually with a<br />

heat gun or the load can move by conveyor<br />

through a heat tunnel to shrink<br />

the material.<br />

Both stretch hooding and shrinkwrapping<br />

use only a single layer of<br />

binding material which lends itself<br />

to easy bar code scanning. Another<br />

advantage is that both methods provide<br />

product protection on five sides of the<br />

load, which is a key factor if product is<br />

going to be stored outdoors.<br />

Strapping<br />

Strapping is a good option for a variety<br />

of products where surface protection<br />

is not the primary concern, says Mark<br />

Hughes, manager of application development<br />

and research for Signode.<br />

Strapping can be applied to a load<br />

by hand using manual and pneumatic<br />

tools, or using semi-automatic or fully<br />

automatic strapping machines that<br />

include strapping heads that unroll the<br />

materials as needed.<br />

“The strap’s joining method is dependent<br />

on the type of strap and the joint<br />

strength required by the application as<br />

well as the equipment being used to<br />

apply the strap,” says Hughes. In some<br />

manual hand tool applications, plastic<br />

strapping is joined by using metal seals<br />

and special sealers to form crimp joints.<br />

34 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


Crimp joints are formed by compressing<br />

the seal onto overlapping straps.<br />

The holding power of the joint is generated<br />

by squeezing the straps and the<br />

seal together.<br />

Strapping materials include steel<br />

and plastic, with plastic having a number<br />

of benefits. According to Hughes,<br />

plastic strapping has excellent elongation<br />

and recovery characteristics, stays<br />

tight and absorbs impacts without<br />

breaking. It’s also safer to handle than<br />

steel and reduces indentation at unprotected<br />

package corners.<br />

Cornerboard<br />

As its name implies, cornerboard can<br />

protect product corners by adding a<br />

strong, hard edge to the load. It also<br />

serves to support the load, add stacking<br />

strength and improve load stability during<br />

transit. Cornerboard, which comes<br />

in 90-degree angle strips of a variety of<br />

materials, can be sized for the demands<br />

of the environment and task required.<br />

Cornerboards can be a good<br />

option any time you have layers<br />

of small boxes (think of a<br />

pallet of strawberry bins) that<br />

when stacked are not stable,<br />

says Pat Fitzgerald, new market<br />

development manager for ITW<br />

Angleboard. At the same time,<br />

cornerboards provide significant<br />

benefits when shipping lumber,<br />

plastics, metal, furniture,<br />

appliances and other products<br />

that need edge protection from<br />

strapping that secures the unit<br />

or simply from transit induced<br />

damages.<br />

In the majority of cases, says<br />

Fitzgerald, cornerboards are<br />

hand-applied to loads; however,<br />

Protective materials can be<br />

placed on the top, bottom and<br />

corners of a unit load to prevent<br />

the product from being marked<br />

by strapping or damaged during<br />

transit.<br />

there are automatic wrapping<br />

machines that apply the protective<br />

product automatically to the<br />

load and then secure it in place<br />

with stretch film.<br />

Greener unitizing<br />

Over the last decade unitizing<br />

machines have evolved in performance,<br />

speed and quality, says<br />

Wulftec’s Lopes. “Today’s machines<br />

are more durable than they were 10<br />

years ago. We’re seeing better construction<br />

and better choices in components<br />

across the industry.”<br />

One of the most recent<br />

enhancements is the introduction<br />

of sensors and computer logic that<br />

optimize the machine’s energy<br />

usage. These new tools are able<br />

to look at the product coming<br />

into the machine and determine<br />

whether or not there’s a backlog.<br />

If there is a backlog, the machine runs<br />

fast, if there’s no backlog, it runs at a<br />

slower, energy-efficient speed. M<br />

Understanding<br />

containment force<br />

Containment force is what keeps a load<br />

together. Too much force could damage the<br />

product, too little might mean load failure.<br />

There are equations to help calculate the<br />

right containment force. For example, light<br />

loads like empty plastic bottles might only<br />

need about 2 pounds to 4 pounds of force;<br />

stable loads like boxes and cartons might<br />

need about 5 pounds to 7 pounds of force;<br />

but unstable loads that are tall or have low<br />

column strength could require anywhere from<br />

8 pounds to 18 pounds of containment force.<br />

To be 100% sure how much containment<br />

force your loads need, consult a professional.<br />

mmh.com <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> / J u l y 2 0 1 1 35


modern information management<br />

WMS providers<br />

reach beyond<br />

the four walls<br />

Companies in the warehouse management system<br />

software space are no longer confined to the<br />

four walls of a warehouse. they are evolving and<br />

reaching out into other areas of the supply chain,<br />

providing functional and flexible tools to end users.<br />

CCharles Darwin said the key to survival is being responsive<br />

to change. And in many ways, that’s also a key to being a<br />

successful software provider.<br />

Once upon a time, a typical warehouse management system (WMS)<br />

would make sure inventory was where it’s supposed to be—and in the<br />

right quantities—then oversee the order fulfillment process. At the<br />

time, that was pretty good, and many WMS providers focused solely<br />

on offering that solution to its customers. But today, providers have<br />

expanded beyond WMS to offer supply chain management solutions,<br />

which suggests a larger suite of products.<br />

“This is a funny space,” says David Landau, vice president of industry<br />

marketing for Manhattan Associates. “When I started in the 1990s,<br />

there were probably about 200 companies doing WMS. Now you can<br />

count them on one hand. Some companies were innovators and some<br />

were well managed: Those were the ones that survived,” Landau says.<br />

This evolution of the WMS space was a topic of conversation at the<br />

By lorie King rogers, Associate Editor<br />

36 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


<strong>2011</strong> Material <strong>Handling</strong> Industry of America (MHIA) Spring<br />

Meeting held recently in Charlotte, N.C. In one meeting of<br />

the supply chain execution group, John Hill, vice president of<br />

TranSystems, discussed how the WMS industry has changed.<br />

He said providers of warehouse management software used<br />

to be WMS companies, but today they are something far different,<br />

offering software that goes well beyond the four walls<br />

of a warehouse.<br />

“In order for Tier 1 WMS providers to grow, they have<br />

to find more things to bring to the party,” says Hill. “It only<br />

makes sense for them to expand outside the four walls if<br />

they’re going to provide users with supply chain systems that<br />

provide visibility from source to consumption. That’s what’s<br />

driving large providers.”<br />

Conceptually, providing complete visibility through the<br />

entire supply chain is not a new idea. “We only dreamed of<br />

modern information management<br />

this 20 years ago,” says Hill. “What’s new is the collection of<br />

tools that’s available today, particularly the tools used in the<br />

collection of real-time information and the ability to share<br />

that data across multiple supply chains or supply chainrelated<br />

systems.”<br />

As the technology catches up with the concepts, end users<br />

want more than a traditional WMS, they want an integrated<br />

solution that enables them to effectively manage the flow of<br />

product across the entire supply chain.<br />

“There has been an evolution in terms of the business<br />

processes that customers are trying to support,” says Jennifer<br />

Sherman, senior director of logistics product strategy for<br />

Oracle. “Five years ago, the holy grail would have been a<br />

WMS that could talk to transportation, but to a large extent<br />

that’s done. Customers are asking how they can leverage<br />

their platforms, and we’re talking about bringing those appli-<br />

mmh.com <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> / J u l y 2 0 1 1 37<br />

Daniel Guidera


modern information management<br />

cations to other areas of the business.”<br />

Here’s a look at how four of the<br />

leading supply chain software providers<br />

view the evolution of the supply<br />

chain execution space and how they are<br />

approaching their customers.<br />

HigHJuMp<br />

In general, companies that were once<br />

primarily WMS companies have<br />

expanded into other areas and are repositioning<br />

themselves as supply chain<br />

management companies, explains Chad<br />

Collins, vice president of marketing for<br />

HighJump. “There’s really been an evolution<br />

from traditional distribution and<br />

logistics offerings into the broader supply<br />

chain with some form of inventory<br />

planning and moving out all the way to<br />

the store shelf,” he adds.<br />

According to Collins, one reason<br />

for the shift is that buyers and users of<br />

these systems would prefer to get their<br />

products from a single source. Having<br />

fewer vendors makes the process easier<br />

from a technical perspective. Getting<br />

the solution from one provider means<br />

visibility of the data on a common<br />

application platform, says Collins.<br />

This is especially important in the<br />

U.S. food and beverage sector. Being<br />

a $2.1 trillion dollar industry with very<br />

thin profit margins, there’s a constant<br />

demand from users to find tools that<br />

efficiently manage the flow of goods<br />

while boosting the bottom line.<br />

HighJump is responding to that<br />

demand by connecting distribution<br />

activities with in-store activities<br />

through direct store delivery, or DSD.<br />

In DSD, product is delivered directly<br />

to the retailer and merchandised by the<br />

manufacturers themselves on the retailer’s<br />

store floor.<br />

“In food and beverage, there are<br />

suppliers that don’t ship to intermediary<br />

warehouses, they go directly to the<br />

retail store,” explains Collins. “With<br />

DSD, the manufacturer controls the<br />

entire process from product readiness<br />

through order taking, shipping and<br />

merchandising.”<br />

There are benefits in shipping<br />

Head to the clouds<br />

Investing in only what you need is also the<br />

philosophy driving on-demand services,<br />

software-as-a-service (SaaS), and computing<br />

in the clouds. Whatever you call it, this<br />

IT option makes it possible for the little<br />

guys to realize big improvements.<br />

“Small companies have the same<br />

requirements and the same levels of compliance,”<br />

explains RedPrairie’s Kozenski.<br />

“This option affords them the opportunity<br />

to access the same tools as Tier 1 users.”<br />

Computing in a cloud reduces the cost<br />

of entry for small to mid-sized companies.<br />

Rather than customers deploying and managing<br />

software at their facility, a provider<br />

handles it for them over the Internet. Not<br />

only does this option take the hardware<br />

out of the store, it leaves administration,<br />

maintenance and upgrades to the provider<br />

with the core competency.<br />

Small and large companies alike are<br />

seeing many benefits to computing in the<br />

clouds. In fact, HighJump’s Collins believes<br />

the majority of new installations of WMS<br />

or any other software deployments are<br />

likely to be in the clouds rather than on the<br />

premises.<br />

directly to the store, Collins adds. From<br />

the supplier side, returns are lower, and<br />

profitability and sell through are much<br />

higher. From the retailer side, studies<br />

have shown that DSD products can be<br />

the most profitable because the supplier<br />

is responsible for the costs for<br />

delivery, inventory management and<br />

merchandising. And from the customer<br />

vantage point, it means product is<br />

where they want it, when they want it.<br />

redprairie<br />

The shoppers’ experience is possibly<br />

the most important factor of all, says<br />

Tom Kozenski, vice president of product<br />

strategy for RedPrairie. That is especially<br />

true in today’s world where the immediate<br />

impact of communication can work<br />

for or against an operation.<br />

The site operations inventory tool<br />

from RedPrairie helps to ensure that a<br />

customer has a positive experience by<br />

making sure the right product is at the<br />

right place at the right time.<br />

That’s today, but back in the 1970s<br />

and 1980s Kozenski explains that<br />

WMS was a customized solution built<br />

to an end user’s individual specifications.<br />

It connected the software<br />

to a warehouse’s materials<br />

handling devices like automated<br />

storage and retrieval systems, for<br />

example. Now, WMS providers<br />

are expanding applications out<br />

into the stores.<br />

It’s a logical progression,<br />

Kozenski says. WMS manages<br />

three major components—inventory,<br />

labor and transportation—<br />

which happen to be the same<br />

three components in a store.<br />

It’s not a major challenge for<br />

a WMS to manage the canned<br />

peas, says Kozenski. The challenge<br />

comes when managing more<br />

demanding products and departments.<br />

The site operations inventory<br />

tool can tackle the most complex<br />

departments of an operation<br />

like a deli counter, for example, by<br />

providing perpetual store inventory,<br />

which is especially critical<br />

when dealing with fresh food items,<br />

perishables and expiration dates.<br />

Take a number, order a ham and<br />

swiss sandwich on rye, and the inventory<br />

management application will consume<br />

the recipe of components used to<br />

make up the order, track accurate levels<br />

of what’s in store, what’s been sold<br />

and what needs to be replenished. “As a<br />

result,” Kozenski says, “the integration<br />

of WMS with inventory management<br />

creates a lot of power for the end user.”<br />

ManHattan associates<br />

End users need as much power as they<br />

can get to be successful in today’s<br />

competitive marketplace. According<br />

to Manhattan’s Landau, “WMS helped<br />

get the right product to the right price<br />

under the right criteria. Most WMS<br />

were focused on being retail compliant,<br />

but never really talked about optimization.”<br />

However, in the last few years,<br />

WMS has gone from supporting the<br />

business to enabling the business by<br />

moving out into yard and labor management<br />

efficiencies, for example. Labor<br />

38 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


management solutions can address<br />

questions like: Can I take labor out of<br />

the process? How can I optimize the<br />

workforce? How can I grow the business<br />

without growing the bottom line?<br />

WMS has reached a point where<br />

there’s a top line and a bottom line<br />

factor.<br />

“In the bottom line, you can only<br />

squeeze so much blood from a stone,<br />

but businesses are always asking for<br />

more,” says Landau. “CFOs are asking<br />

how they can get a lower cost per unit.”<br />

One answer lies in connecting the<br />

three silos of inventory, distribution and<br />

transportation.<br />

“All three silos are optimized individually<br />

to the hilt, but reality is that all<br />

three are inter-related and we have to<br />

look at them with a broader view. Our<br />

vision is a bigger picture of the supply<br />

chain,” says Landau.<br />

For example, retailers ordering<br />

more frequent, smaller shipments<br />

can affect all links in the supply<br />

chain, says Landau. It impacts the<br />

inventory, the labor needed to handle<br />

more shipments, and transportation<br />

with less-than-truckload shipments,<br />

all of which could affect the product’s<br />

cost per unit.<br />

So, Manhattan, once focused on<br />

order fulfillment for retailers, has<br />

expanded into supply chain planning,<br />

offering a full suite of products from<br />

planning and execution that enable<br />

an operation to make intelligent decisions<br />

around all factors that are aligned<br />

toward the ultimate business, not just<br />

one silo.<br />

ORACLE<br />

“People are recognizing efficiency gains<br />

as you bring WMS to other places,”<br />

says Oracle’s Sherman. They’ve tackled<br />

the warehouse, now it’s time to tackle<br />

another area.<br />

Customer demands are certainly<br />

driving this change, but arguably the<br />

biggest single change driving the evolution<br />

of software, according to Sherman,<br />

is in buyer behavior.<br />

Operations once required to handle<br />

MODERN information management<br />

store replenishment now have to replenish<br />

stores and ship individual orders to<br />

customers shopping online, from catalogues,<br />

or even ordering at the store but<br />

shipping elsewhere. The question, says<br />

Sherman, becomes: Do I have a flexible<br />

order management system framework<br />

that can understand those orders and<br />

handle the multiple fulfillment channels<br />

under one roof from the back end<br />

without interrupting the flow?<br />

Oracle’s answer is “yes.” An online<br />

purchase from an individual is different<br />

than one from a retailer in terms of<br />

quantity, but Oracle’s order management<br />

solution uses the same logic to process<br />

the order while recognizing and supporting<br />

the order’s different requests.<br />

When an order is placed, it launches<br />

the wave within the WMS solution.<br />

The system knows where the order is<br />

coming from and what it needs in terms<br />

of packing, labeling and shipping. It’s<br />

the same infrastructure to take in an<br />

order, but it knows to fill it in a different<br />

way, bypassing a lot of outbound<br />

steps and dropping it in a different outbound<br />

location for shipping.<br />

This sounds great for the big guys, but<br />

can the little guys afford it? Again, yes.<br />

Increasingly, large monoliths like Oracle<br />

are providing services to the small and<br />

mid-sized companies with plug-and-play<br />

solutions that allow a user to build on<br />

what they have or pick and choose only<br />

the components they need.<br />

“The onus is on the vendor to prove<br />

to the little guys that the solutions<br />

can scale as up and down and to meet<br />

needs of their business process,” says<br />

Sherman. <br />

Companies mentioned in<br />

this article<br />

HighJump, www.highjumpsoftware.<br />

com<br />

Manhattan Associates, www.manh.<br />

com<br />

Oracle, www.oracle.com<br />

RedPrairie, www.redprairie.com<br />

TranSystems, www.transystems.com<br />

We<br />

Manufacture<br />

Warehouse Solutions<br />

www.interlakemecalux.com


modern productivity solution<br />

packers floored by<br />

ergonomic assist<br />

Burke Flooring installs freestanding articulated jib crane<br />

to maintain productivity, as well as improve safety and<br />

ergonomics in its manual end-of-line palletizing process.<br />

By lorie King rogers, associate editor<br />

Burke Flooring, a large manufacturer of flooring<br />

materials, is dedicated to using sustainable<br />

materials in its products wherever possible. While<br />

the operation is earth friendly, its ergonomic practices<br />

were suffering in its manual palletizing process,<br />

and reports of worker wrist and shoulder injuries<br />

were on the rise.<br />

In Burke’s Orlando area DC, multiple conveyor<br />

lines deliver boxes of finished flooring products to<br />

packers, who manually pick them up and place them<br />

onto lift tables to be palletized for shipping. The<br />

boxes can be 4 feet long and weigh up to 50 pounds<br />

each. With employees moving close to 8,000 pounds<br />

each per shift, palletizing was becoming a weighty<br />

problem.<br />

Contributing to the problem was the Florida<br />

heat and the manufacturer’s aging workforce, which<br />

is about 70% female.<br />

The search was on for a safer, reliable method<br />

of unloading the conveyors and building the pallets.<br />

“Reliability means you can count on something<br />

every day, every shift,” says Jerry Glatz, Burke’s vice<br />

40 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


president of operations. “Once<br />

we open the doors Monday morning,<br />

we don’t stop production until<br />

Saturday.”<br />

Burke chose a freestanding<br />

articulating jib crane (Gorbel,<br />

www.gorbel.com) with a 150pound<br />

capacity, 9-foot height<br />

under boom and 12-foot span.<br />

Paired with a vacuum lifter, the<br />

articulating arm allows one worker<br />

to use a single device to unload<br />

two conveyor lines, while reaching<br />

around two building columns<br />

between the two conveyors.<br />

After the first year, Glatz reports<br />

the freestanding articulating jib<br />

crane is meeting productivity and<br />

safety expectations while minimizing<br />

the potential for injuries. This solution<br />

enables workers at “end of line”<br />

to do their job more effectively without<br />

fatigue being a factor, he says.<br />

Adjusting to the new process<br />

was easy. One female operator<br />

says, “I’ve been working here for 17<br />

years, and it’s the best improvement<br />

we’ve made since I started. It’s like<br />

I’m not even lifting anything anymore.”<br />

M<br />

Smooth Sailing in<br />

plating proceSS<br />

SIFCO Industries installs an overhead<br />

monorail and trolley hoist system to<br />

move aircraft parts safely through the<br />

electroplating process.<br />

in 1913, five entrepreneurs in Cleveland formed the Steel<br />

Improvement and Forging Co. SIFCO Industries continues<br />

to produce special parts for the aviation industry and other<br />

general industrial parts and operates in the same facility.<br />

Electroplating aircraft parts is just one of the functions<br />

performed in its operation. But before parts can<br />

be plated, they have to be cleaned and prepped, which<br />

involves submerging them in a series of tanks containing<br />

cleaning and quenching solutions. SIFCO was using<br />

a standard bridge and single hoist system to cycle the<br />

parts from one side of the area to the other, which was<br />

a lengthy process. It was also unsafe as operators would<br />

often be directly in the path of tanks and exposed to<br />

splashing and dripping totes moving across the main<br />

operator platform.<br />

SIFCO addressed a number of issues with one overhead<br />

handling solution by installing two 2-speed motorized<br />

extended duty trolley hoists and a manual chain-fall hoist<br />

mounted on a closed loop monorail (Columbus McKinnon,<br />

www.cmworks.com). Both electrics and the hand-chain<br />

hoist are equipped with a zinc-plated chain for added cor-<br />

modern productivity solution<br />

rosion resistance, and a manual chainfall<br />

hoist serves as a back-up in the<br />

event of a power failure.<br />

The new system’s motorized trolleys<br />

move seamlessly around the monorail<br />

and can negotiate its curves. Traveling<br />

on the oval loop makes off-loading<br />

easier and keeps operators inside the<br />

path of the totes. And, the system’s<br />

low travel speed minimizes sway when<br />

moving between the tanks, which were<br />

repositioned so that minimal time is<br />

lost between consecutive processes.<br />

Additionally, the smaller, intuitive<br />

pendants on the hoists provide operators<br />

with single-handed control so they<br />

can help guide the parts totes with the<br />

other hand.<br />

The single-operator functions of<br />

running the plating line have improved<br />

productivity by 100%, since two hoists<br />

in operation can lift twice as many<br />

totes in any given shift. M<br />

mmh.com <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> / J u l y 2 0 1 1 41


Warehouses & distributioN CeNters<br />

6 Tips<br />

Whether driven by reducing costs or by new business<br />

strategies, our panel of experts says that rethinking your<br />

distribution network has become more important than ever.<br />

By Maida NapolitaNo, ContriButing Editor<br />

Transportation, warehouse and logistics professionals<br />

can’t seem to get a break. Just<br />

when we thought that the economy was<br />

finally experiencing a slow albeit unsteady<br />

upturn, fuel prices began creeping higher,<br />

forcing freight rates back on the front burner.<br />

According to the U.S. Freight Rate Index—an<br />

indicator tracking the average cost per mile of land<br />

transport in the U.S.—the double-digit increase in<br />

the price of fuel has pushed the average cost per<br />

mile from $2.22 in 2010 to $2.39 in <strong>2011</strong>, up 7.7%.<br />

That means a manufacturer with an annual transpor-<br />

U.S. freight index<br />

(Average cost per mile)<br />

$2.65<br />

$2.55<br />

$2.45<br />

$2.35<br />

$2.25<br />

$2.15<br />

$2.05<br />

$1.95<br />

$1.85<br />

$1.75<br />

A spECiAl supplEmEnt to<br />

for optimizing<br />

the distribution<br />

network<br />

tation operating expense of $100 million in 2010 can<br />

expect to add $7.7 million more for <strong>2011</strong>.<br />

And there’s more bad news: Many are predicting<br />

the cost per mile to get even worse with the global<br />

demand for oil increasing and the availability of truck<br />

drivers decreasing. To help us sort out how these factors<br />

are affecting America’s distribution networks,<br />

we turn to four network strategy experts from three<br />

leading supply chain and logistics consulting firms.<br />

According to Marc Wulfraat, president of Montreal-based<br />

MWPVL International, the key question<br />

many companies are now evaluating is: At what point<br />

2007 2008 2009<br />

2010 <strong>2011</strong><br />

Data source: Freight Rate Index www.freightrateindex.com. Index derivatives include the following: US Federal Reserve, US Department of Labor and Bureau of Labor Statistics,<br />

US Consumer Price ndex (CPI), Environmental Protection Agency (EPA), New York Mercantile Exchange (NYMEX) and the US Department of Transportation (DOT).<br />

The double-digit increase in the price of fuel has pushed the average cost per mile<br />

from $2.22 in 2010 to $2.39 in <strong>2011</strong>.<br />

42S J u l y 2 0 1 1 / <strong>Modern</strong> MaterialS <strong>Handling</strong> mmh.com


does it make economic sense to add<br />

more distribution facilities to reduce<br />

inbound and outbound miles?<br />

Paul Evanko, senior vice president<br />

of York, Pa.-based St. Onge Company,<br />

agrees with Wulfraat’s question. “Many<br />

are making the move toward smaller<br />

distribution centers located close to<br />

major markets, to ports, and to inlandintermodal<br />

logistics centers.”<br />

But it isn’t only the price of fuel that<br />

has shippers rethinking their distribution<br />

networks. The implementation of<br />

new business strategies has also been<br />

another major driver. “Almost every<br />

company that we’ve helped with logistics<br />

strategy in the last two years is<br />

reengineering their logistics network to<br />

either enhance customer service or to<br />

help launch a new customer channel,”<br />

says Todd Soller, retail strategist for<br />

global firm Kurt Salmon.<br />

Mike Jones, president of St. Onge, is<br />

also seeing the same changing business<br />

strategy scenario play out in many of the<br />

studies that his firm is doing. “Recent<br />

network studies have not only been<br />

initiated by ongoing mergers or acquisitions,<br />

but also by corporate edicts<br />

looking for cross-divisional synergistic<br />

opportunities,” says Jones. “With the<br />

latter, while the individual businesses<br />

may operate with great autonomy, the<br />

corporate parent still wants them to<br />

look at opportunities to share distribution<br />

and supply chain resources.”<br />

Whether driven by reducing costs<br />

or by new business strategies, rethinking<br />

your distribution network has now<br />

become more relevant than ever. With<br />

typical cost savings of 15% and more,<br />

these studies also result in allowing<br />

companies to service their customers<br />

more quickly. “This can make a huge<br />

difference with how a company is perceived<br />

by its customer,” notes Soller.<br />

“The ability to get product to market<br />

in one to two days when the competition<br />

can only deliver in three to five days<br />

is considered to be a serious weapon,”<br />

says Wulfraat. “It may be worth it to<br />

spend more to buy more market share.”<br />

Which begs the question: Is your<br />

network up to par? In the next few<br />

pages, our experts share six essential<br />

tips for network modeling success.<br />

With a combined 83 years of experience<br />

and more than 150 network studies<br />

under their belts, you might want to<br />

heed their advice as you optimize your<br />

network.<br />

Tip 1<br />

Tip 1<br />

Involve high-level<br />

management<br />

Tip 2<br />

Traditionally, in many DC projects,<br />

business owners and stakeholders don’t<br />

get involved until the very end when<br />

they give their approval on the overall<br />

output. But in a network strategy study,<br />

our experts agree that engaging high-<br />

level management early on is a must.<br />

“Don’t have them show up on the<br />

15th week of a 16-week study and start<br />

throwing curve balls and challenging<br />

the assumptions,” explains Jones. “Get<br />

them involved from the beginning to<br />

establish your assumption sets.”<br />

Soller also recommends involving<br />

managers from sourcing, product development,<br />

merchandising, and sales to<br />

get all of their perspectives for inclusion<br />

in the overall solution design.<br />

“These managers bring perspectives to<br />

the table that make the overall result<br />

much more effective; it also ensures<br />

buy-in and belief that the new network<br />

is a good decision for the business.”<br />

Soller cites, for example, how a sales<br />

manager can bring to light specific<br />

needs of individual customers, allowing<br />

you to address them within the network,<br />

rather than creating a one-sizefits-all<br />

solution for all customers.<br />

Tip 2<br />

Ask the right<br />

questions<br />

Tip 3<br />

A good distribution network redesign<br />

encompasses a number of key areas of<br />

the business that all need to be considered<br />

and questioned.<br />

Wulfraat lists some of critical ques-<br />

Tip 3<br />

Tip 4<br />

Tip 4<br />

Tip 5 Tip 6<br />

Tip 5 Tip 6<br />

Commercially available software tools for supply chain design and network modeling<br />

Name Supplier Year released Web site<br />

CAST Barloworld 1989 www.barloworldscs.com<br />

4flow vista 4flow AG 2001 www.4flow.de/en/logistics-consulting.html<br />

LogicNet Plus XE IBM ILOG 1995 www-01.ibm.com/software/integration/sca/logicnet-plus-xe<br />

LOPTIS Ketron Optimization N/A www.ketronms.com/loptis.shtml<br />

NETWORK Supply Chain Associates 1968 supplychainassoc.com/NETWORK.htm<br />

Opti-Net Technologix 1993 www.technologix.ca/software/opti-net<br />

Voyager Network Design Logility N/A www.logility.com<br />

PRODISI Prologos 1985 www.prologos.de/English/Prodisi.htm<br />

SAILS Insight 1984 www.insight-mss.com/_products/_sails<br />

SCM Network Design Infor N/A www.infor.com/product_summary/scm/network-design<br />

Supply Chain Guru LLamasoft 1998 www.llamasoft.com/Technology/NetworkOptimization.aspx<br />

Network Design & Optimization JDA Software N/A www.jda.com/solutions/network-design-optimization-overview<br />

OptiSite MapMechanics N/A www.mapmechanics.com<br />

Source: Updated from “State of the Art Survey of Commercial Software for Supply Chain Design” by Kenichi Funaki from Supply Chain and Logistics Institute,<br />

Georgia Institute of Technology<br />

mmh.com <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> / J u l y 2 0 1 1 43s


A SPeCIAL SuPPLeMeNT To MoDerN MATerIALS HANDLINg<br />

Warehouses & Distribution Centers<br />

tions that need to be answered: What are the storage and<br />

throughput capacity constraints associated with my existing<br />

distribution network? What perceived service level requirements<br />

are required for major markets being served in order<br />

to be competitive? If the delivery lead-time is changed then<br />

what is the anticipated impact on sales revenues for a given<br />

market? What are the logistics operating expenses, one-time<br />

expenses, inventory assets and capital investments required<br />

for the baseline scenario? How do these compare to alternative<br />

scenarios?<br />

Evanko then points to a few questions concerning different<br />

forms of sourcing: Should you be sourcing your products<br />

locally, importing or returning manufacturing to the U.S. or<br />

to countries closer—also known as near-shoring?<br />

Our experts agree that despite the buzz, near-shoring is not<br />

imminent. In fact, they expect most companies to continue<br />

to outsource the manufacturing of low-value items such as<br />

toys and clothes to China. “As labor becomes more expensive<br />

in China, then manufacturing isn’t moving back here.<br />

It will move further south in Asia into Indonesia, Malaysia,<br />

Vietnam and India,” says Evanko. “Those countries still have<br />

a labor cost advantage over China.”<br />

Up to a certain scale, modeling<br />

your network in house<br />

using home-grown spreadsheets<br />

and databases can get<br />

cumbersome—if not impossible.<br />

Choose one of many commercially<br />

available network<br />

modeling tools.<br />

“These tools can help a company<br />

develop a very robust initial<br />

solution and build the capability within your organization to<br />

continually monitor what’s happening within the logistics network,”<br />

explains Soller.<br />

Wulfraat cautions, however, against solely depending on<br />

these tools to optimize the network. “A software tool will<br />

help to figure out a small but important subset of the overall<br />

information that is needed for a study,” he says. “But truthfully,<br />

the CEO does not care if you used a hammer or a drill<br />

for the job. The CEO wants to understand the financials,<br />

customer service impacts, and risk sensitivities.”<br />

What’s the consensus? In any good network model redesign,<br />

you need both. “It’s important to involve the business owners<br />

within the organization in conjunction with using the analytics<br />

available in the tools,” concludes Soller. “The business owners<br />

help you ask the right questions and the tools assist you<br />

in developing more sophisticated answers to those questions.”<br />

Tip 1<br />

Tip 3<br />

Use an effective<br />

network modeling<br />

packaged tool<br />

Tip 6<br />

Tip 2<br />

According to St. Onge’s<br />

Evanko, one of the most overlooked<br />

areas in many network<br />

designs is inventory. While adding<br />

more DCs may reduce transportation<br />

costs, it also requires<br />

you to carry more inventory—<br />

and many times this inventory is<br />

More thoughts on U.S.<br />

distribution networks<br />

Marc Wulfraat, president, MWPVL International<br />

“The concept of the 12,000-mile supply<br />

chain whereby goods produced in China<br />

and Asia are shipped into North America<br />

is here to stay for any industry with<br />

a high labor time component involved<br />

in the production of goods. We expect<br />

to see a shift toward near-shoring and<br />

domestic production for products that<br />

are characterized by high cube/weight/<br />

value as businesses look for ways to reduce inbound transportation<br />

expense and to increase inventory turns caused by<br />

25-30+ day delivery lead times inbound.”<br />

Mike Jones, president, St. Onge Company<br />

“Ten years ago, people were hung up<br />

on inventory reduction. That desire to<br />

reduce inventory drove the consolidation<br />

of facilities. Now, with low interest<br />

rates decreasing the carrying costs<br />

of inventory versus the rising costs of<br />

freight, many have argued for more facilities.<br />

The more facilities you have,<br />

the shorter the lead times, the lower<br />

your outbound freight. However, the<br />

more important your inventory sizing and deployment strategy<br />

becomes.”<br />

Paul Evanko, senior vice president, St. Onge Company<br />

“More companies have expressed interest<br />

in sustainability as corporate<br />

citizens and also as wanting to be perceived<br />

by their customers as ‘being<br />

green.’ So when we do a network study,<br />

one of the things we’ve been looking at<br />

is the impact of various network configurations<br />

on greenhouse gases. You can<br />

see what the incremental cost would be<br />

to add a facility that might yield a significant reduction in<br />

greenhouse gases.”<br />

Tip 3<br />

Tip 4 Tip 5 Tip 6<br />

Perform an<br />

inventory<br />

optimization study<br />

Todd Soller, retail strategist, Kurt Salmon<br />

“In the past many companies would<br />

have their own internal network and not<br />

leverage any logistics service providers<br />

or 3PLs. Companies are becoming<br />

much more sophisticated. They’re using<br />

3PLs and integrating them into their<br />

own internal network of DCs. 3PLs have<br />

a greater capacity to scale and ramp<br />

with regard to seasonal volume, assist<br />

with rapid geographic expansion, and<br />

handle certain product flows that allow a company to level<br />

load its existing network while meeting the demands of a<br />

changing environment.”<br />

44S J u l y 2 0 1 1 / <strong>Modern</strong> MaterialS <strong>Handling</strong> mmh.com


A SPECIAL SUPPLEMENT TO MODERN MATERIALS HANDLING<br />

Warehouses & Distribution Centers<br />

far from optimal. “But it can be made<br />

optimal by coordinating an inventory<br />

optimization study with the network<br />

design study,” says Evanko.<br />

After the modeling tool identi es the<br />

number of facilities needed and roughly<br />

where they should be located, Evanko<br />

suggests using algorithms to determine<br />

the right amount of inventory to achieve<br />

Don’t take weeks<br />

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Tip 1<br />

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a speci c level of service that can be customized<br />

for each of the facilities.<br />

Jones points out that how you deploy<br />

inventory becomes more and more<br />

important the more facilities you have:<br />

What products are you going to stock?<br />

Where are you going to stock them?<br />

“We’re getting customers wanting us<br />

to supplement the network study to<br />

Tip 2<br />

Tip 1<br />

Fax us at:<br />

1-412-621-3059<br />

Tip 2<br />

answer more tactical level questions,”<br />

says Jones. “It’s not just how many facilities<br />

and where they’re located, but how<br />

am I going to deploy the inventory, route<br />

my trucks, and in some cases look at the<br />

design of the facilities themselves.”<br />

Certain areas have become hotbeds<br />

for distribution primarily because of<br />

their proximity to the U.S. population.<br />

Evanko points out, however, that<br />

these popular areas that companies<br />

gravitate toward means that there could<br />

be erce competition for the labor<br />

force. Turnover rates become high<br />

because workers would rather work<br />

down the street for another DC that’s<br />

offering 25 cents more an hour.<br />

Tip 3<br />

Tip 4 Tip 5 Tip 6<br />

Tip 3<br />

Tip 4 Tip 5 Tip 6<br />

Make sure<br />

there’s labor<br />

He recommends analyzing the local<br />

labor market of the candidate locations<br />

to determine not only if there’s<br />

an adequate labor supply, but also to<br />

determine if socio-demographic characteristics<br />

are amenable to jobs in light<br />

manufacturing and distribution.<br />

Take your<br />

time<br />

Depending on the complexity of the<br />

network, the availability of the data,<br />

and the experience of the project team,<br />

a typical network study can take up to<br />

six months.<br />

“I’m amazed at how many companies<br />

are making big, multi-million<br />

dollar decisions, but for some reason<br />

don’t spend the time to do it right,”<br />

says Jones. “They have to do it in<br />

ve to six weeks. Most of these studies<br />

rarely take less than three or four<br />

months to do right.”<br />

Maida Napolitano is a Contributing<br />

Editor to <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong>.<br />

mmh.com


MODERN CORPORATE PROFILES<br />

Welcome to Corporate Profi les,<br />

a special advertising section of <strong>Modern</strong><br />

<strong>Materials</strong> <strong>Handling</strong>.<br />

Listed alphabetically in the pages that<br />

follow, companies from throughout the<br />

materials handling industry tell you about<br />

themselves, their services and products.<br />

This section is designed to provide<br />

you with information and insight into<br />

companies that can help you meet your<br />

materials handling challenges.


MODERN CORpORatE pROfilE<br />

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Sincerely,<br />

Wesley B. Kemp<br />

President and CEO


NO EQUAL<br />

MODERN CORpORatE pROfilE<br />

As the recipient of the <strong>2011</strong> Inc. Magazine “New Economy<br />

Hero” award, Big Ass Fans’ owner and president, Carey Smith,<br />

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maintain a final product that assures quality.<br />

ADVERTISEMENT<br />

Using the voice of the customer along with sound engineering<br />

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Big Ass Fans has amassed<br />

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environment 5 years running.<br />

Along with a comprehensive library of installations from agriculture<br />

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numerous awards for both product design and a favorable work<br />

environment 5 years running. In <strong>2011</strong> Christian Taber, senior<br />

applications engineer, was awarded Consulting Specifying<br />

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energy conservation.<br />

Check out the entire product line and learn more<br />

about the company at www.bigassfans.com<br />

Covered by one or more of the following U.S. Patents: 6,244,821; 6,589,016; 6,817,835; 6,939,108; 7,252,478; 7,284,960; D587,799; D607,988; 7,654,798 and other patents pending.<br />

©<strong>2011</strong> Delta T Corporation dba the Big Ass Fan Company. All rights reserved.


Buckhorn Inc.<br />

MODERN CORpORatE pROfilE<br />

ADVERTISEMENT<br />

Product<br />

(photo, Illustration)<br />

Buckhorn, a Myers Industries, Inc. company (NYSE:<br />

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FACILITY DOOR SOLUTION<br />

MODERN CORPORATE PROFILE<br />

ADVERTISEMENT<br />

Since 1990, DBCI has remained a leading<br />

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MODERN CORPORATE PROFILE<br />

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MODERN CORPORATE PROFILE<br />

ADVERTISEMENT<br />

For over 100 years, the square tubular design of EnerSys Ironclad<br />

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Exlusively Square I Exclusively Powerful I Exclusively Ironclad


MODERN CORpORatE pROfilE<br />

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( )<br />

enVista<br />

Supply Chain<br />

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enVista is a leading enterprise, transportation and<br />

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MODERN CORpORatE pROfilE<br />

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Leading edge Power SoLutionS<br />

HAWKER is the leading provider for advanced motive<br />

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MMH Corp Profile Ad 7x9 6.29.11.indd 1 6/30/11 12:34 PM


we manufacture<br />

WAREHOUSE<br />

Blencor<br />

replicated the success it found with<br />

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MODERN CORpORatE pROfilE<br />

ADVERTISEMENT<br />

New Levels of Intelligence in Automated<br />

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MODERN CORpORatE pROfilE<br />

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Steel King Industries, Inc.<br />

Introduction<br />

Since 1970, Steel King has earned a national reputation<br />

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2700 Chamber Street • Stevens Point, WI 54481<br />

(715) 341-3120 • Info@steelking.com • www.steelking.com


MODERN CORpORatE pROfilE<br />

ADVERTISEMENT<br />

<br />

– based in Waukesha, WI, USA, is a subsidiary of Holden Industries,<br />

a 100% employee-owned company. Wildeck celebrates its 35 th Anniversary in<br />

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<br />

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<br />

Wildeck prides itself in its ability to provide a higher level of customer support, problem-solving, error<br />

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<br />

With more than 35 years of material handling expertise, Wildeck has developed innovative storing, lifting and<br />

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Wildeck, Inc. <br />

405 Commerce Street<br />

Waukesha, WI 53186<br />

800-325-6939<br />

www.wildeck.com<br />

info@wildeck.com


MODERN CORpORatE pROfilE<br />

ADVERTISEMENT<br />

OPERATING IN THE GREEN<br />

Headquartered in Cleveland, Ohio, NACCO <strong>Materials</strong> <strong>Handling</strong> Group continues to drive the industry<br />

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NMHG designs, engineers, manufactures, sells, and services a portfolio of materials handling equipment<br />

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NACCO <strong>Materials</strong> <strong>Handling</strong> Group, Inc.<br />

1400 Sullivan Drive, Greenville, NC 27834<br />

nmhg.com 11NMHG4017<br />

3060_11NMHG4017_Sustainability_MMH.indd 1 6/29/11 2:30 PM


MODERN CORPORATE PROFILE<br />

ADVERTISEMENT<br />

Akro-Mils: Everything You Need<br />

to Store, Organize & Transport<br />

Akro-Mils is a leader in storage,<br />

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used to shorten assembly times,<br />

maintain accurate inventories,<br />

optimize storage space and improve<br />

parts protection. These products<br />

support 5S Lean practices and other<br />

initiatives to increase productivity<br />

and profitability in any setting,<br />

from industrial to healthcare.<br />

Innovative new products, including<br />

Indicator two-toned bins, InSight ultra-clear bins and new Super-Size<br />

AkroBins ® have been designed with<br />

your needs in mind. Bin systems –<br />

including shelving, cabinets, racks,<br />

rails, carts and louvered panels –<br />

take back your floor space and<br />

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A variety of custom products, OEM<br />

solutions and unique merchandising<br />

systems are available. Our unrivaled<br />

Battery Watering Technologies Offers New 35mm Valve<br />

Battery Watering Technologies, a leader in battery filling systems for lead acid<br />

batteries, now offers a 35mm push-in valve with hydrometer port. This unique<br />

hydrometer port slides easily to check the hydrometer reading without having<br />

to remove the valve from the battery. The slider eliminates the chance of the lid<br />

being removed and getting lost, exposing the internal workings of the valve to<br />

outside elements. Simply slide the hydro-slider back in place after checking the<br />

electrolyte levels.<br />

The 35 mm valve is molded with the same quality features to satisfy the strictest<br />

standards. The highly visible indicator eye can be easily seen from the top, front,<br />

and side, and the solid float is temperature and impact resistant. Ten years of<br />

research brings the most innovative watering system valve available on the<br />

market today. The result is a smart, innovative product no one else can come<br />

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Scan this code (text the word<br />

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production resources, dependable<br />

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Manufactured under rigorous ISO<br />

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meet your performance<br />

expectations. Akro-Mils is proud<br />

of the quality and service awards<br />

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the recognition we receive to work<br />

toward continuous improvement.<br />

For more information,<br />

call 800-253-2467 or visit<br />

www.akro-mils.com.<br />

AKM112 MMH Akro-Mils Advertorial.indd 1 6/22/11 4:09 PM<br />

For more information on the new<br />

35 mm valve or to request a catalog,<br />

contact Battery Watering Technologies<br />

at 877-522-5431, fax 336-714-0449, or<br />

visit the company’s website at www.batterywatering.com.


Our Material <strong>Handling</strong> Business Unit<br />

offers automated warehouse solutions<br />

including AS/RS, AGVs, Turnkey Conveyor<br />

Systems, and WMS software. AS/RS systems<br />

have been supplied to handle products<br />

such as plastic totes, cartons, pallets—<br />

even rolls of paper weighing 13,000 pounds.<br />

With over 25 years of experience in material<br />

handling, Efacec has the capability to<br />

design and manufacture products and<br />

systems to match our customer’s needs.<br />

For more information on our automated<br />

warehouse solutions or to request<br />

literature, contact us at 770.446.8854, or<br />

visit our website at www.efacecusa.com.<br />

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CCI Corp Ad_.indd 1 6/24/10 2:13 PM


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FOCUS ON dock equipment<br />

retrofit kit stops energy<br />

loss at the dock leveler<br />

By creating a perimeter seal along<br />

the sides and rear hinge of a dock<br />

leveler, the Energy Guard retrofit kit<br />

blocks dirt, debris and pests while<br />

preventing energy loss. The device<br />

incorporates a series of triangularshaped<br />

side seal assemblies, combined<br />

with a two-ply rear hinge<br />

seal, to restrict mass airflow. The leveler seals the gaps between the dock leveler<br />

and concrete pit walls up to 9 inches above dock level. No parts or assemblies are<br />

installed under the dock leveler or on the pit floor, and no fabric is exposed to the<br />

face of the loading dock wall, eliminating tears and damage by trailers and debris.<br />

aPs resource, 262-518-1000, www.apsresource.com.<br />

dock door fabric offers<br />

natural light<br />

Dyna-Lumin fabric doors enable day-lighting<br />

functionality in a line of high-speed, roll-up<br />

doors. For use on the supplier’s doors up<br />

to 18 feet wide and tall, the fabric allows<br />

natural light to illuminate interior spaces to<br />

maximize visual comfort and reduce energy<br />

consumption. It replaces the first row of<br />

traditional interior lighting that would typically be affixed to the ceiling in front of<br />

an opaque door. Doors equipped with this fabric can withstand wind loads greater<br />

than 100 miles per hour. dynaco, 800-459-1930, www.dynacodoor.us.<br />

Barricades prevent forklift run-offs<br />

To prevent loading dock run-offs, a line of three dock barricades for 8- or 10-foot<br />

wide doors feature an electric or hydraulic power unit for quick, easy operation.<br />

The barricades stop a 4,000-pound, loaded fork truck traveling at up to 4 miles<br />

per hour. Equipped with electric operation, the units feature a 1-horsepower,<br />

115-volt single-phase motor; 24-volt control; and electrical bumper-style safety<br />

stop circuit to sense obstructions when lowering. The device installs to the floor<br />

with anchors, while the control is wall-mounted and plugs in to a standard outlet.<br />

A mechanical version features a manual hand crank winch to raise and lower barricade<br />

arm. Vestil Manufacturing, 800-348-0868, www.vestilmfg.com.<br />

doors accommodate<br />

changing seasons<br />

Featuring easily replaceable, exchangeable<br />

panels of vinyl, mesh and clear PVC,<br />

the G2 line of high-speed, roll-up dock<br />

doors permit fast swap out of sections of<br />

the door with the changing seasons. The<br />

doors are rated for 45-mile-per-hour wind<br />

loads and automatically reset after impact<br />

or blow out. Constructed of fiberglass<br />

extrusions that slide securely in custom<br />

extruded aluminum side beams, the<br />

doors may be operated manually or by a<br />

motorized chain hoist at a rate of 12, 28<br />

or 36 inches per second. For safety and<br />

durability, the doors include a reverse<br />

safety function, welded seams and<br />

rubber side seals and baffle.<br />

goff’s enterprises, 800-234-0337,<br />

www.goffscurtainwalls.com.<br />

leveler smoothes transition between truck bed and dock floor<br />

By incorporating a parallelogram linkage system, the Flex-Lip dock leveler reduces equipment<br />

maintenance, personnel injury and fragile goods damage while increasing safety and productivity.<br />

The linkage system prevents low clearance grounding and excessive impact, as well as forklift<br />

wear and tear during loading and unloading. Automatically activated, the lip extends as the leveler<br />

deck descends and maintains the lip horizontally on the trailer bed in all positions—even in below<br />

dock loading—to maintain a smooth transition between the truck bed and the dock. The leveler is<br />

offered in air-powered and hydraulic models. nordock, 866-885-4276, www.nordockinc.com.<br />

64 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


Rotating hook system restrains vehicles for safety<br />

An off-the-ground vehicle restraint, the model RVR32, features a front extension bar that<br />

provides a service range of 9 inches. Fully electric in operation, the restraint’s rotating hook<br />

sports a 32,000-pound draw bar rating for maximum holding strength capability. To protect<br />

the gear box from shock forces associated with loading and off loading the vehicle, a slip<br />

clutch is integrated into the restraint’s construction. Pentalift Equipment, 519-763-3625,<br />

www.pentalift.com.<br />

©Wildeck, Inc 2010 Required safety gates and guarding removed for clarity.<br />

Hydraulic pit leveler for heavier loads<br />

Capable of accommodating heavier loads, the HDH hydraulic pit leveler offers<br />

dynamic capacities up to 80,000 pounds. The leveler is constructed with 55,000pound,<br />

minimum yield steel and uses extra heavy rear angle with strategically<br />

placed gussets for maximum structural support and frame strength. To provide<br />

structural reinforcement and safety, the leveler features base frame support<br />

struts and yellow and black, diagonal-striped full range toe guards. Pioneer<br />

Loading Dock Equipment, 800-251-3382, www.pioneerleveler.com.<br />

Zinc-plated vehicle restraint resists corrosion<br />

Featuring a zinc-plated housing and zinc dichromate plated restraint arm, the Hold-Tite automatic<br />

vehicle restraint resists corrosion from weather and dirty dock environments. The system<br />

includes the restraint mechanism, full feature controls, inside and outside light communication<br />

package and signage. Hydraulically powered, the unit seeks and finds the rear impact guard<br />

of the trailer, then applies continuous pressure to secure the vehicle during loading and/or<br />

unloading. McGuire, 800-624-8473, www.wbmcguire.com.<br />

VERSATILITY MATTERS<br />

WL 1002 AD<br />

Quality Wildeck construction and versatility make the<br />

V-lift the ultimate lifting solution.<br />

In today’s ‘green’ building designs, floor space is at a premium<br />

and moving up, not out, is definitely preferred. Look no further<br />

than the V-Lift from Wildeck – the industry leader in space<br />

optimization. The single cylinder hydraulic system eliminates<br />

all moving hoses, cables, and chains. Fewer components means<br />

easy installation, reduced maintenance and longer service<br />

life. To get more value out of your operation, contact a Wildeck<br />

representative today.<br />

MEZZANINES<br />

LIFT SYSTEMS<br />

Capacity Matters Efficiency Matters<br />

800-325-6939 | WWW.WILDECK.COM<br />

GUARDING PRODUCTS<br />

Safety Matters


Automated<br />

Vertical<br />

Storage Systems<br />

It All Adds Up<br />

To VALUE<br />

Small parts are expensive. Traditional<br />

shelving eats up valuable ß oor space<br />

and exposes parts. WhatÕs more, parts<br />

can be tough to Þ nd and reach; keeping<br />

accurate inventories a challenge.<br />

The Lauyans Small Parts Storage<br />

System (SPSS) is a USA manufactured<br />

solution offering high density storage<br />

utilizing vertical space for greater<br />

footprint capacity, worker safety,<br />

security, labor savings and the most<br />

competitive pricing available.<br />

Before you decide to buy any<br />

Automated Storage System, go online<br />

and check out our pricing.<br />

www.SPSSonline.com<br />

It All Adds Adds Up To VALUE VALUE<br />

Lauyans & Company, Inc.<br />

1-866-LAUYANS (528-9267)<br />

USA Manufactured<br />

FOCUS ON Dock equipment<br />

Cradle stores wheel chocks<br />

Capable of working with any style wheel chock, a storage<br />

cradle prevents the damage and loss associated<br />

with wheel chocks left lying around the loading dock<br />

approach. The wheel chock cradle stores both the<br />

wheel chock and chain off of the drive approach—away<br />

from snow plows, sweepers and trucks that can rip<br />

them from the wall and displace them from the dock.<br />

For easy installation, the device quickly mounts to<br />

any foundation wall. Allied Solutions, 800-643-5423,<br />

www.alliedproductsolutions.com.<br />

Air cylinder powers dock leveler<br />

Propelled by a tankless, oil-free compressor,<br />

the U-Series air cylinder dock leveler operates<br />

as safely as a hydraulic dock, but without fuel<br />

refill costs or risk of environmental contamination.<br />

The deck and lip cylinders are completely<br />

air-powered with independent lip control to<br />

cut operator cycle time and energy use. The<br />

lack of airbags or trays under the deck yields a<br />

clean pit, ideal for food-processing applications. Rated for 30,000- to 45,000-pound<br />

capacities, the deck structure is supported by six U-beams, with 12 distributed<br />

load points. Features include a touch-screen control panel with LCD menu displays<br />

for operating and troubleshooting instructions, and a stop button to freeze the<br />

dock in mid-deployment in an emergency. Blue Giant Equipment, 905-457-3900,<br />

www.bluegiant.com.<br />

Protect cargo, workers from bad weather<br />

Offered as a complete unit or for retrofitting existing seals and shelters, the<br />

WeatherGuard 1600 series header protects cargo and loading dock workers from<br />

inclement weather. The system is ideal for applications with a drive approach<br />

sloped toward the dock opening—causing rain or other precipitation to funnel into<br />

the dock area. To allow natural light to illuminate the loading operation, the unit’s<br />

structurally supported rigid head member is translucent. Other features include a<br />

spring-loaded, foam-filled, pivoting head member that ensures a watertight seal at<br />

the top of the vehicle. Fairborn, 800-262-1188, www.fairbornusa.com.<br />

Explosion-proof dock<br />

leveler options<br />

Explosion-proof options may be selected<br />

from the supplier’s line of hydraulic dock<br />

levelers, including motor and controls.<br />

Intrinsically safe, adding this feature<br />

allows the attendant to operate the leveler<br />

without creating sparks that could<br />

ignite flammable substances or explosive materials. The customizable protection<br />

package matches unique application specifications at the location, including class,<br />

division and group. To ensure that only low voltages and currents enter the hazardous<br />

area, the system employs electrical safety barriers to protect all electric supply<br />

and signal wires. Poweramp, 800-643-5424, www.poweramp.com.<br />

mmh.com


galvanized construction<br />

prolongs dock lift life<br />

Dura-Dock lifts transfer loads quickly and<br />

safely from any truck bed to any dock<br />

height without ramps or inclines. Offered<br />

in 5,000- and 6,000-pound capacities, the<br />

dock lifts include corrosion-resistant, galvanized<br />

base and legs. Rising from grade<br />

level to a maximum height of 59 inches,<br />

the lift can accommodate any dock or<br />

loading configuration. Platform sizes<br />

range from 6 x 8 to 8 x 12 feet. Features<br />

include a weatherproof pushbutton<br />

NEMA-4X control with 20 feet of cord,<br />

a diamond-tread, steel platform with<br />

toe-guards, removable steel handrails,<br />

and hardened steel pins in self-lubricated<br />

bearings at all pivot points. southworth,<br />

207-878-0700, www.southworthproducts.com.<br />

Visibility panels let light<br />

pass through dock door<br />

To permit sunlight to pass through, while<br />

providing an exterior view for monitoring<br />

of truck traffic, a full visibility panel<br />

section can be added to the supplier’s<br />

line of impactable dock doors. The<br />

1.75-inch panel consists of a double<br />

section of 0.125-inch thick polycarbonate<br />

bonded to an extra-strong tubular<br />

frame. Panels ride along a V-grooved<br />

track on retractable plungers. If the<br />

vision panel or any other part of the door<br />

is hit by a vehicle, the door separates<br />

from the guide track to avoid damage<br />

and energy loss. To reset, the separated<br />

panel can be pulled easily back into the<br />

track. tKo dock doors, 877-408-6788,<br />

tkodoors.4frontes.com.<br />

Centralize dock’s hydraulic,<br />

electrical power source<br />

To reduce the complexities and costs associated with new<br />

loading dock installations, the CentraPower unit reduces<br />

the number of hydraulic pumps, disconnects and associated<br />

power feeds by a factor of 10 to 1. The system places the hydraulic power source in<br />

a convenient location inside the building for cleaner access and simplified maintenance.<br />

For continuous uptime, the system is supported by a full back up pump and motor<br />

system. systems inc., 800-643-5424, www.docksystemsinc.com.<br />

Efacec Products<br />

AS/RS Stacker Cranes<br />

(for pallets or rolls;<br />

single, double and<br />

multiple depth storage)<br />

AS/RS Miniloads<br />

(for totes and cartons)<br />

Aisle Switching for<br />

both Stacker Cranes<br />

and Miniloads<br />

Conveyors and Transfer<br />

Cars (for pallets, totes,<br />

cartons and rolls)<br />

Rail Guided Vehicles<br />

(RGV)<br />

Automated Guided<br />

Vehicle (AGV)<br />

<strong>Handling</strong> Control<br />

Systems<br />

Warehouse<br />

Management Systems<br />

technology that moves the world<br />

2755 Northwoods Parkway Norcross, GA 30071<br />

Tel: 770.446.8854 Email: usa.logistics@efacec.com<br />

www.efacecusa.com<br />

mmh.com <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> / J u l y 2 0 1 1 67


FOCUS ON dock equipment<br />

MAKE ROOM<br />

NA 2010<br />

Cleveland<br />

High-speed fabric door<br />

impervious to<br />

Cabinet<br />

impacts<br />

for lean manufacturing<br />

For better workspace organization and<br />

Reaching retraction and lowering speeds of up to 100<br />

management, the 5S cabinet offers clear<br />

inches per second, the HS200 high-speed fabric dock<br />

acrylic doors for instant visibility and at-<br />

door requires minimal maintenance while providing<br />

a-glance accounting of tools and parts at<br />

easy access and low operating cost. The door is vir-<br />

point of use to support lean manufacturing<br />

tually indestructible when impacted due to a break<br />

philosophies. The durable cabinet case fea-<br />

away bottom bar that releases easily from the side<br />

tures metal pegboard inserts. Alternately,<br />

guides. This prevents damage to the door and guides.<br />

solid hinged doors with additional peg-<br />

The bar can be easily reset in seconds minimizing operational downtime. To<br />

board storage may be specified. Stanley Vidmar, 800stop<br />

heat loss or gain, the door features an airtight, double-brush side guide<br />

523-9462, www.stanleyvidmar.com, Booth 2532.<br />

Manual device secures<br />

multiple trailer types<br />

To safely secure a variety of trailer types—<br />

including lift gate trailers and trailers with<br />

damaged or missing rear impact guards—<br />

to the dock for loading and unloading,<br />

seal. aBC docks, 800-394-5944, www.aaronbradley.com.<br />

the Wheel-Lok provides full-time communication<br />

Maximize to dock storage personnel space with and ProHANGER driver.<br />

The manual, wheel-based restraint is easily<br />

Manual wheel restraint<br />

positioned with minimal force and uses a<br />

Ergonomically constructed for<br />

19-inch high barrier that resists more than<br />

easy maneuvering and accurate,<br />

32,000 pounds of pullout force. Wheel<br />

safe operation, a manual Safetyguides<br />

provide on-center trailer position-<br />

Chock provides up to 32,000<br />

ing and ensure dock seal effectiveness.<br />

pounds of restraining force to<br />

Features include interior and exterior LED<br />

engage and secure trailers and<br />

lights, audible alarms and minimal mov-<br />

trucks with lift gates, damaged<br />

ing parts to enhance reliability and reduce<br />

rear impact guards or different<br />

maintenance. rite-Hite, 800-456-0600,<br />

axle configurations. The restrain-<br />

www.ritehite.com.<br />

ing arm connects with a handle<br />

and is released from the wheel with a foot pedal to eliminate<br />

chock pinch. Features include LED interior and exterior lights<br />

Longer Lasting Belts and an exterior audible alarm for communication between dock<br />

employees, yard jockeys and truck drivers. To interlock and<br />

sequence the restraint with other dock equipment, proximity<br />

and photo cell sensors are integrated into the unit. serco,<br />

877-933-4834, www.sercocompany.com.<br />

dock board easily placed,<br />

Better than retrieved by lift truck<br />

Lifetime Allowing the forklift operator to place a dock board without dismounting<br />

the vehicle, the Speedy Board includes two fork cutouts<br />

Warranty<br />

on the leading edge. This design permits the driver to scoop up<br />

the board and move it into place for loading, or easily retrieve it for<br />

storage after loading is complete. By keeping the forklift operator<br />

Abuse Resistant Belts work where others fail. in the seat, the risk of injury is greatly reduced and productivity<br />

Super Strong Joints are virtually unbreakable. is increased. The<br />

board is offered in<br />

High Tension Belts move heavier loads.<br />

27 different sizes,<br />

Super Red Belts double conveyor capacity.<br />

from 60 x 30 inches<br />

New Split Line-shaft Spools<br />

to 72 x 78 inches,<br />

High precision. Reasonable price.<br />

and creates grades<br />

Easy to install. Zero downtime.<br />

up to 19%. Bluff<br />

Can be locked to shaft. Eliminates<br />

Manufacturing, 800-<br />

433-2212, www.<br />

need for keyed spools and shafts.<br />

bluffmanufacturing.<br />

800-770-2358 614-777-0295<br />

Dura-Belt com.<br />

Fax: 614-777-9448 www.durabelt.com<br />

Treatment prevents mold growth on pallets<br />

… the perfect E-fusion mold and mildew resistant coating and treat-<br />

solution for storing and organizing long parts and supplies.<br />

ment system for wood pallets inhibits the growth of<br />

mold, preventing product recalls and refused shipments.<br />

The treatment bonds with wood during an electrostatic<br />

application process, making it ideal for pallets<br />

used in food and beverage handling, consumer products,<br />

pharmaceuticals and paper products. X-Mold,<br />

866-581-6653, www.xmold.net, Booth 625.<br />

Vertical storage system<br />

U.S. Patent Pending Featuring a stabilized shelf system<br />

with high storage density at an affordable<br />

price, the motorized vertical pan<br />

carousel offers storage and retrieval of<br />

inventory with push-button control. The<br />

system delivers inventory to the operator,<br />

yielding retrieval time savings up<br />

to 90%. Included standard are lifetime<br />

sealed bearings, shielded motors, security<br />

keypad, one-touch forward/reverse,<br />

wire mesh guarding and obstruction<br />

detectors. Vidir Machine, 800-210-0141, www.vidir.<br />

com, Booth 3018.<br />

Software directs, analyzes<br />

paperless picking activity<br />

Executives, managers and supervisors can easily view<br />

pick rate productivity, accuracy and throughput with<br />

the version 6.0 release of LP dashboard.<br />

The software displays realtime,<br />

updated key performance<br />

indicators with drill-down granularity<br />

for facility, area, zone and employeelevel<br />

views. Featuring a rich graphical<br />

interface with drag-and-drop<br />

widgets for custom template views of performance<br />

data, the system offers an automatic slide-show<br />

style display of multiple, user-configured templates.<br />

Lightning Pick Technologies, 262-250-2143, www.<br />

lightningpick.com, Booth 1543.<br />

68 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com<br />

44 M ARCH 2010 / MODERN MATERIALS HANDLING mmh.com


Product showcase<br />

Vehicle-mount computer<br />

offers ease-of-use functions<br />

The Thor vehicle-mount computer includes an Intel<br />

Atom processor with a dual Windows operating system<br />

and half-screen/full-keypad form factor. For time and<br />

cost savings, the computer<br />

includes a field-replaceable<br />

front panel that can be<br />

changed with a screwdriver<br />

while maintaining consistent<br />

IP 66 protection against<br />

water and dust. Removable<br />

from the vehicle mount<br />

with one hand, the computer’s quick mount smart dock<br />

can be detached for software updates or to transfer<br />

between vehicles. Ignition control saves time during<br />

startup by eliminating an extra operator step. The computer’s<br />

preferences may be set to sleep, shut down, or<br />

stay powered up on battery backup when the forklift<br />

powers down. lXe, 770-447-4224, www.lxe.com.<br />

Vision-guided tow tractor<br />

with 10,000-pound capacity<br />

The GT10 tow tractor moves 10,000-pound loads<br />

throughout a facility without an operator to optimize<br />

and automate workflow processes. Vision guided,<br />

the system does not require wires, tape or lasers to<br />

navigate. Because of this independence, the robotic<br />

unit’s travel route can be flexibly<br />

reconfigured to accommodate<br />

changing processes, multiple<br />

routes in a single shift, or different<br />

routes per shift. Affordably<br />

priced, the system generates<br />

rapid payback while reducing<br />

non-value-added manned travel<br />

time. seegrid, 877-733-4743,<br />

www.seegrid.com.<br />

Flip-top battery watering cap<br />

The Water Wise flip-top battery watering cap limits an automatic watering gun’s<br />

nozzle depth without the aid of an O-ring or mechanical stop that requires tools<br />

to adjust. This design allows for reliable electrolyte levels upon filling, while<br />

prohibits interference with the battery’s moss shield. Easily installed by simply<br />

pushing the unit into the battery, the low-profile caps sit well below the inter-cell<br />

connectors, reducing the chance of accidental dislodgement. Further, by not<br />

requiring operators to estimate the O-ring/stop position for every watering cycle,<br />

the cap saves both time and training. Flow-rite Controls, 616-583-1700, www.<br />

flow-rite.com.<br />

as/rs picking tray system<br />

for order picking, buffering<br />

The PTS storage and retrieval system for fast and accurate<br />

order picking and buffering is flexible and scalable. The<br />

fully automatic, high-density storage and retrieval mini-load<br />

system uses standard modular components for increased<br />

pick and replenishment productivity and accuracy. Features<br />

include an ergonomic interface; optimal cubing to accommodate<br />

various sized cases, totes and/or trays; accommodation<br />

of multiple throughput variations; and expandability<br />

to support future growth. savoye, 847-519-9630, www.<br />

savoye.com.<br />

mmh.com <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> / J u l y 2 0 1 1 69


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Product showcase<br />

Containers nest and stack<br />

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Round, Flat and Connectable Polyurethane Belts<br />

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Convert rider pallet truck to agV<br />

fan stands up to<br />

Two suppliers have combined forces to produce LaserTrucks+, an<br />

impacts<br />

integrated solution that combines a picking and voice software<br />

Backed by a limited life-<br />

suite with automatic guided vehicle guidance technology and<br />

time warranty, the Yellow<br />

applies it to the PC 4500 series rider pallet truck. To increase case<br />

Jacket portable fan’s dura-<br />

picking productivity, the vehicle automates non-value adding activible<br />

construction resists<br />

ties, including retrieving a new pallet, driving a pallet mover in the<br />

damage and collisions,<br />

pick aisle, and transporting a completed pallet to shipping. This<br />

while its high-efficiency<br />

allows pickers to remain in the pick aisle and concentrate on the<br />

design cuts energy use<br />

task at hand. In the pick aisle, the vehicle simultaneously moves<br />

in half. Features include<br />

with the picker to pick<br />

a heavy-gauge steel car-<br />

locations, with pick confirriage<br />

engineered to withmations<br />

directing the truck<br />

stand Nest harsh and environments,<br />

stack containers save space by stacking when to move to the next loca-<br />

Powerfoil full and blades nesting for when maxi- empty. Offered in a variety of tion. The center control<br />

mum materials efficiency to accommodate and airflow coverage, a range and of an needs, acoustithe<br />

formu- pallet truck can handle up<br />

callylations quiet include fan, motor resistance and carriage. to chemicals, For easy maneu- electrostatic dis- to 8,000 pounds. dematic,<br />

vering,charge the and fan degreasers, incorporates autoclavability, oversized wheels flame and an retardance, 877-725-7500, www.<br />

ergonomic and food handle. handling. To maintain To facilitate speed movement, and direction matched of doldematic.com;<br />

Crown<br />

airflow, lies with an easy-to-operate 3-inch diameter locking swivel position casters mechanism may be specified. equipment, 419-629is<br />

Dimensions included. The range fan may from also 25.25 be mounted x 18 x to 6 inches ceilings, to 42.5 x 2311, www.crown.com.<br />

walls 20 x or 14.25 floors. inches Big ass and Fan include Co., 877-244-3267, optional lids www. to protect<br />

bigassfans.com.<br />

contents from dirt and damage. Molded Fiber Glass<br />

Tray Co., 800-458-6050, www.mfgtray.com.<br />

Modular laser scanner captures standard<br />

and high-density bar codes<br />

The AccuLazr AL5010 laser bar code scanner employs a modular<br />

configuration that includes a scan head, mounting base,<br />

power supply and choice of interface modules. Housed in a<br />

rugged IP65 enclosure, the AL5010 is easily integrated into<br />

most applications including pick modules, print and apply,<br />

routing, and sortation systems. It measures 4 x 5 x 2 inches<br />

and provides scanning coverage from 5 to 48 inches in standard<br />

and high-density configurations. Connectivity options<br />

include power, scanner and trigger inputs, Ethernet-EtherNet/<br />

IP, two RS232/422 serial ports, tach input and up to four I/O<br />

BELTS modules. The scanner is maintenance free, other than keep-<br />

on your conveyor; they have<br />

become the standard of the industry. ing the scanning window<br />

clean. In the event of<br />

failure, the scan head is<br />

hot-swappable and can<br />

be replaced in less than<br />

5 minutes without reconfiguration<br />

or alignment.<br />

accu-sort systems, 800-<br />

227-2633, www.accusort.<br />

com.<br />

AN ISO 9001<br />

CERTIFIED COMPANY<br />

www.pyramidbelts.com<br />

(P) 641.792.2405 • E-mail: sales@pyramidbelts.com<br />

522 North Ninth Avenue East, Newton, IA 50208<br />

70 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


Organize small parts with shelf bins in five colors, seven sizes<br />

A line of shelf bins has been expanded to include new sizes and colors. The 6-inch<br />

high ShelfMax storage bins now come in footprints of 11.625 x 8.325 inches, 17.875 x<br />

8.325 inches, and 23.625 x 6.625 inches, for a total of seven different sizes to accommodate<br />

more part sizes and shapes. For quick visual indication of contents, five colors<br />

are offered: red, blue, yellow, green and white. With 85% more capacity than traditional<br />

4-inch shelf bins, the units feature a rolled ridge for enhanced strength and durability<br />

when filled to maximum capacity. Optional width dividers further expand sorting options<br />

and efficiencies. The bins can be used alone or in conjunction with the supplier’s steel<br />

shelving, wire shelving, pick racks and bench racks. Akro-Mils, 800-253-2467,<br />

www.akro-mils.com.<br />

Electric-powered scissor lifts for lean process lines<br />

Ideal for automatic loading and unloading of totes and in automatic process lines, an electricpowered<br />

scissor lift system provides greater thrust efficiency than comparable hydraulic<br />

units. Requiring minimal drive force, thrust force is directly transmitted to the lift platform at a<br />

90-degree angle for better efficiency. The system runs at a constant speed, even for varying lift<br />

heights. It is easy to install and maintain, and features limit switches and encoder for safety and<br />

programmability, rugged steel construction, and programmable logic controller in the operator<br />

interface panel. Measuring 16 x 37 x 15 inches, the table lifts loads up to 1,250 pounds in<br />

ambient, cooling or high-temperature applications at rates up to 30 feet per minute. Almac<br />

Industrial Systems, 800-265-3094, www.almac.com.<br />

Ergonomic handle on pusher helps<br />

operators move up to 150,000 pounds<br />

A new, more ergonomic handle has been added to the super<br />

power pusher pedestrian-operated, battery-powered load<br />

pusher. The handle encircles the operator’s hands for greater<br />

protection when maneuvering a load or turning corners. It also<br />

includes fingertip speed control, built-in belly kill switch, and<br />

easy directional switching. The pusher assists a single person<br />

to push, pull and maneuver rolling loads up to 150,000 pounds<br />

up a 5% grade without<br />

forklifts or other<br />

ride-on equipment.<br />

Features include<br />

automatic braking,<br />

anti-runaway control,<br />

three rechargeable<br />

batteries, and transaxle<br />

construction to<br />

smoothly traverse<br />

uneven surfaces.<br />

NuStar, 800-800-<br />

9274, www.powerpusher.com.<br />

SUPPORT<br />

Cubic Designs makes it<br />

easy to integrate a single-<br />

or multi-level platform<br />

into your valuable project.<br />

We offer professional<br />

engineering, manufacturing,<br />

and installation to support<br />

you at every level.<br />

© <strong>2011</strong> Cubic Designs<br />

at every level.<br />

the perfect fit<br />

855.241.0258 www.cubicdesigns.com<br />

mmh.com MODERN MATERIALS HANDLING / J U L Y 2 0 1 1 71


Product showcase<br />

sealed hand truck ball bearing rolls silently, easily<br />

For use in quiet and clean environments, a new hand truck bearing integrates with the supplier’s<br />

Performa hand truck wheels. When paired together, the wheels and bearings provide<br />

smooth, quiet and reliable operation. The bearings feature durable carbon steel construction.<br />

Because they are completely sealed to keep grease in and debris out, no maintenance or<br />

lubrication is required. The bearings are offered in two sizes: 0.625-inch inner diameter/<br />

1.325-inch outer diameter and 0.75-inch inner diameter/1.325 outer diameter. Colson Caster,<br />

800-643-5515, www.colsoncaster.com.<br />

Multiple wireless connectivity options in rugged tablet computer<br />

With communications options including wireless USB, integrated ZigBee wireless technology<br />

and Qualcomm’s Gobi 3000 module for roaming on any carrier network, the rugged M9000<br />

tablet computer ensures wireless connectivity, simplifies data transfer and connects to multiple<br />

peripherals. Features include an Intel E660T industrial processor, 1 GB DDR2 RAM, 16 GB<br />

solid-state drive, and operation in temperatures between -4°F and 122°F. The device can be<br />

upgraded to include a 7-inch, sunlight-viewable touch screen display that automatically switches<br />

from landscape to portrait views, based on how the tablet is held. For seamless migration<br />

into enterprise software, the computer runs either Windows Embedded 7 or Windows CE 6.0.<br />

daP technologies, 800-363-1993, www.daptech.com.<br />

Boost productivity with affordable,<br />

semi-automatic stretch wrapper<br />

Constructed with basic components, the SW-10 semi-automatic<br />

stretch wrapper is offered as an affordable, easy-tooperate<br />

packaging system that enhances productivity. The<br />

unit requires no formal installation. To simplify film threading,<br />

the machine includes a manual, mechanical core braking<br />

film tensioning system. An integrated, simple control<br />

panel and photo eye generate soft starts and fixed stops<br />

for precise control. To minimize shipping costs, the stretch<br />

wrapper’s column is hinged to recline for compact transport.<br />

Combi Packaging systems, 330-458-2886, www.<br />

combi.com.<br />

WMs with drag-and-drop functionality<br />

Version 3.2 of FootPrint warehouse management system<br />

includes new functionality to aid in reporting. Its<br />

simple, user-friendly system permits drag-and-drop<br />

selection of data fields to create customized reports.<br />

The reports can be exported to Excel and to a variety of<br />

formats (including TIFF and PDF). Once data is in Excel,<br />

it can be further manipulated into charts and graphs.<br />

This advanced, ad hoc reporting system is ideal for the<br />

average, non-technical user or for 3PLs that need to<br />

quickly create specialized reports for multiple internal<br />

or external customers. datex, 800-933-2839, www.<br />

datexcorp.com.<br />

72 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


Load clamp reduces stretch<br />

wrap film breaks<br />

Offered standard on the supplier’s SL<br />

automatic stretch wrapper series (or as a<br />

retrofit to the S series), the load-seeking<br />

clamp reduces film breaks to increase<br />

uptime and productivity. The device<br />

travels to the edge of the load to create<br />

clamp-to-load contact—regardless of<br />

load width or distance of load to wrapper—to<br />

eliminate sagging issues and<br />

maximize containment at the bottom. It<br />

also holds the film securely to prevent<br />

releases and maintain wrap force while<br />

lowering film costs. Low maintenance,<br />

the clamp does not require pressure<br />

or misalignment adjustments. Lantech,<br />

800-866-0322, www.lantech.com.<br />

BUSINESS STAFF<br />

EXECUTIVE OFFICES<br />

111 SPEEN STREET<br />

FRAMINGHAM, MA 01701<br />

508-663-1500<br />

Brian Ceraolo<br />

Publisher<br />

bceraolo@ehpub.com<br />

Kelly Jones<br />

Production Manager<br />

kjones@ehpub.com<br />

Charles Tanner<br />

Director of Audience<br />

Marketing<br />

ctanner@ehpub.com<br />

SALES OFFICES<br />

CT, DE, FL, MA, MD, ME, MI,<br />

NH, NJ, NY, OH, PA, RI, VT,<br />

WV, Eastern CAN<br />

Steve McCoy<br />

National Sales Director<br />

508-261-1120<br />

Fax: 508-261-1121<br />

smccoy@ehpub.com<br />

IA, IL, IN, KS, MN, MO, ND,<br />

NE, SD, WI, Central CAN<br />

Bob Casey<br />

District Sales Director<br />

847-223-5225<br />

Fax: 847-223-5281<br />

bobc@caseyreps.com<br />

AL, DC, DE, FL, KY, GA, MD,<br />

NC, PA, SC, TN, VA, WV<br />

Greg Bolen<br />

District Sales Director<br />

704-875-7977<br />

Fax: 866-680-5930<br />

gregbolen@thebolengroup.net<br />

mmh.com<br />

WEB OPERATIONS<br />

Clive Purchase<br />

Director, Web Operations<br />

cpurchase@ehpub.com<br />

CUSTOM ARTICLE<br />

REPRINTS<br />

Reprint Management Services<br />

The YGS Group<br />

(800)290-5460, x100<br />

modernmaterials@<br />

theygsgroup.com<br />

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classifi ed<br />

Label Holders<br />

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To advertise, or for<br />

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modern 60 Seconds with...<br />

Ed Romaine<br />

title: Chair of the Supply Chain<br />

Execution Systems & Technologies<br />

Group for the Material <strong>Handling</strong><br />

Industry of America; chief marketing<br />

officer for Sapient Automation<br />

Website: www.mhia.org/industrygroups/scestg;<br />

www.getsapient.<br />

com<br />

experience: 30 years working<br />

with materials handling and logistics<br />

companies, primarily in marketing<br />

duties: Build awareness through<br />

education of the software and control<br />

systems that drive warehouse<br />

and supply chain processes<br />

<strong>Modern</strong>: You have been around<br />

the industry for a long time. When<br />

it comes to supply chain execution<br />

software, what are the most important<br />

changes you’ve observed?<br />

romaine: You have to start off with<br />

the ability to communicate across<br />

systems and not just control islands of<br />

automation. When I started working<br />

in the industry, we had data systems<br />

and equipment control systems.<br />

Today, we are developing a seamless<br />

flow of information and data that<br />

starts in the warehouse and flows<br />

to transportation, manufacturing,<br />

customer service, and accounting and<br />

finance. Today’s systems are much<br />

easier to use, and we’re now moving<br />

from software behind the firewall to<br />

the cloud. Those are major changes.<br />

<strong>Modern</strong>: You just mentioned the<br />

ability to connect software systems<br />

to create seamless processes across<br />

the supply chain. How far along are<br />

we in that kind of connectivity?<br />

romaine: That depends on your<br />

terms of measurement. If you look<br />

at where we were 30 years ago,<br />

it’s night and day. But, there is<br />

still a long way to go. The limiting<br />

factor has been the capabilities of<br />

hardware systems. That’s where a<br />

lot of research and development<br />

has been, especially on the software<br />

side of automated systems. It’s<br />

truly been a building block process.<br />

The second limiting factor has<br />

been delivering value. Linking a<br />

warehouse management system<br />

(WMS) and a warehouse control<br />

system clearly delivers value. We<br />

have talked about linking WMS<br />

and transportation management<br />

systems (TMS) for years, but for<br />

a long time, gas was cheap and<br />

there wasn’t any urgency. With gas<br />

pushing $4 a gallon, TMS has huge<br />

opportunities to deliver value and<br />

you have companies looking to link<br />

systems with the TMS. Needs drive<br />

innovation.<br />

<strong>Modern</strong>: at MHia, you represent<br />

software providers and equipment<br />

manufacturers. How important is<br />

software to the equipment side of<br />

the materials handling business?<br />

romaine: It’s essential. When you’re<br />

talking about very sophisticated<br />

systems, the software allows users to<br />

get what they really need out of the<br />

system. In recent years, the industry<br />

has focused on adding software to<br />

hardware to create a solution that<br />

delivers an ROI. That is especially<br />

important now that companies are<br />

looking to automation to replace labor.<br />

Again, software is delivering the ROI. M<br />

74 J u l y 2 0 1 1 / <strong>Modern</strong> <strong>Materials</strong> <strong>Handling</strong> mmh.com


Warehouse Labels & Signs<br />

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Toll-free: 800.541.8506 x100<br />

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• Long-range retro refl ective<br />

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sign fabrication<br />

• Dock door<br />

• Aisle<br />

• BullsEye oval fl oor plates<br />

RACK LABELS<br />

Durable polyester rack labels help insure<br />

consistent bin location year after year. We produce<br />

and install over 5 million rack labels annually.<br />

• Horizontal and vertical upright<br />

• Magnetic<br />

• Protective laminates standard<br />

• Special adhesives — cover up and<br />

freezer applications<br />

• Color coding for tier identifi cation and<br />

directional arrow graphic images<br />

PREPRINTED LPN LABELS<br />

Preprinted barcode pallet id labels save signifi cant<br />

time and money compared to print-on-demand<br />

thermal transfer.<br />

• Run and hold inventory programs<br />

• Same day shipping<br />

• 2-D and linear barcodes<br />

• Corner-wrap<br />

NATIONAL<br />

INSTALLATION SERVICES<br />

The most comprehensive installation services<br />

in the industry. With over 40 years of<br />

combined experience, our installation team<br />

provides nationwide coverage that delivers<br />

great value, guaranteed quality and on-time<br />

engineered solutions.<br />

• Customized installation solutions<br />

• Data fi le manipulation<br />

• Fully bonded and insured<br />

Positive feedback...Every time<br />

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425 Park Avenue<br />

Lake Villa, Illinois 60046


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