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Overall Satisfaction

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<strong>Overall</strong> <strong>Satisfaction</strong><br />

1. Given all the considerations, how satisfied are you with your<br />

consumer directed support program?<br />

How likely would you be to recommend a consumer directed<br />

support program in your county to a friend in a similar situation?<br />

3. Has the consumer directed support program met the expectations<br />

that were set for you by your case manager and county social<br />

sen/ices<br />

Very<br />

satisfied<br />

Neither satisfied<br />

nor dissatisfied<br />

Very<br />

dissatisfied<br />

• • • Q-Q • •<br />

Very<br />

likely<br />

Exceeded<br />

Expectations<br />

3 set for you by your case manager and county social ~n r<br />

Neither likely<br />

nor unlikely<br />

Met<br />

Expectations<br />

j_ ^<br />

Very<br />

unlikely<br />

Failed<br />

Expectations<br />

department? • • • • •<br />

4. What is the one thing that would have the greatest impact on your, satisfaction with consumer directed<br />

supports? m>

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