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0 October14, 2011 BULLSEYE
URAC Recognizes TriWest with National Awards
PHOENIX, Ariz.— Two innovative
programs from TriWest Healthcare
Alliance aimed at protecting and empowering
their military customers’
overall health won national awards
Wednesday night from the Utilization
Review Accreditation Commission
(URAC), one of America’s leading
healthcare accreditation and certification
organizations.
URAC named winners of the 2011
Best Practices in Health Care Consumer
Empowerment and Protection
as part of its 2011 Quality Summit and
Award Program, held in Chicago, Ill.
TriWest won a Silver and Bronze
award for two programs that help its
military families:
• Silver Award: TRICARE Assistance
Program—Connects military
members and dependents with 24/7
access to online behavioral healthcare
access, including Web-based videoconferencing
and chat.
• Bronze Award: Tobacco Cessation—Helps
beneficiaries cope with
tobacco addiction through classes
offered over the phone.
TriWest is a Phoenix-based company
that administers the Department
of Defense’s TRICARE healthcare plan
for 2.9 million military members, retirees
and families across 21 western
states.
“This is an incredible honor to have
both of these programs recognized
by URAC as industry best practices.
Everything we do is in support of our
mission to provide the best service to
our customers, who sacrifice a great
deal to safeguard our freedoms,” said
TriWest President and CEO David J.
McIntyre, Jr. “These two programs,
developed in partnership with the
Department of Defense, exemplify
that mission and we’re proud to provide
them to our military members,
retirees and families that we humbly
serve.”
A 20-member panel of experts
selected winners in the categories
of consumer decision-making and
consumer health improvement. They
chose from dozens of nationwide
nominations.
“Our Best Practices awards program
is a unique celebration of innovative
healthcare management programs,” said
Alan P. Spielman, President and CEO of
URAC. “This year’s winners are recognized
for their leadership in delivering
on the promise of a quality healthcare
system that puts consumers first.”
URAC, an independent, nonprofit
organization, is well-known
as a leader in promoting healthcare
quality through its accreditation and
certification programs. URAC offers
a wide range of quality benchmarking
programs and services that keep
pace with the rapid changes in the
healthcare system, and provide a
symbol of excellence for organizations
to validate their commitment to
quality and accountability. Through
its broad-based governance structure
and an inclusive standards development
process, URAC strives to ensure
that all stakeholders are represented
in establishing meaningful quality
measures for the entire healthcare
industry. For more information, visit
www.urac.org.
(About TriWest: TriWest Healthcare
Alliance partners with the Department
of Defense to do “Whatever It Takes”
to support the healthcare needs of 2.9
million members of America’s military
family. A Phoenix-based corporation,
TriWest provides access to cost-effective,
high-quality health care in the 21state
TRICARE West Region. Follow us
on Twitter and Facebook or visit www.
triwest.com for more information).
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