1 PRESENT Neil Watson (in the Chair) QSG Ian Revell East Riding ...
1 PRESENT Neil Watson (in the Chair) QSG Ian Revell East Riding ...
1 PRESENT Neil Watson (in the Chair) QSG Ian Revell East Riding ...
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MINUTES BRIDLINGTON CHAMBER OF TRADE<br />
<strong>PRESENT</strong><br />
<strong>Neil</strong> <strong>Watson</strong> (<strong>in</strong> <strong>the</strong> <strong>Chair</strong>) <strong>QSG</strong><br />
<strong>Ian</strong> <strong>Revell</strong> <strong>East</strong> Rid<strong>in</strong>g of Yorkshire Council<br />
David Hobson Bank of Scotland<br />
Ann Yates <strong>East</strong> Rid<strong>in</strong>g College<br />
John Bateman Nexus Executive Services Ltd<br />
R M Ne<strong>the</strong>rwood, Belgrave Court<br />
B E Ne<strong>the</strong>rwood Belgrave Court<br />
Paul Johnson Nexus Executive Services Ltd<br />
Howard Hayhurst Kennett Insurance Brokers<br />
Geoff Humphrey Nexus Executive Services Ltd<br />
Cllr Christ<strong>in</strong>e Allerston Bridl<strong>in</strong>gton Town Council<br />
Jenny Gav<strong>in</strong> Wear Fast Track Onl<strong>in</strong>e<br />
Jodie Beecroft Bridl<strong>in</strong>gton Free Press<br />
Tim Norman The Royal Hotel<br />
<strong>Ian</strong> Kelly Chamber of Commerce<br />
Philip Hask<strong>in</strong>s Chamber of Commerce<br />
APOLOGIES<br />
Apologies were received from John Doris, Martyn Coltman, Richard Mansell, Chris West,<br />
David Dowson and Tony Hardman, John Lister.<br />
MINUTES<br />
DATE Tuesday 17 January 2006<br />
VENUE Bridl<strong>in</strong>gton L<strong>in</strong>ks, Bridl<strong>in</strong>gton<br />
The M<strong>in</strong>utes of <strong>the</strong> last meet<strong>in</strong>g on 4 October 2005 were agreed as a true and correct record.<br />
MATTERS ARISING<br />
Philip Hask<strong>in</strong>s outl<strong>in</strong>ed feedback received from John Lister. He reported that <strong>the</strong> retail study<br />
for <strong>the</strong> Area Action Plan had completed its <strong>in</strong>terview stage and an update on <strong>the</strong> results would<br />
be likely at <strong>the</strong> follow<strong>in</strong>g meet<strong>in</strong>g. Talks with Harbour Commissioners had been described as<br />
‘positive’. The park and ride scheme had been supported by <strong>the</strong> Regional Transport Board<br />
which was an important step. Work on <strong>the</strong> Spa was due to commence at <strong>the</strong> end of January<br />
but John Lister was still keen to hear thoughts from members regard<strong>in</strong>g what features could<br />
be put <strong>in</strong> <strong>the</strong> Spa Environs scheme and consideration given to turn<strong>in</strong>g South Mar<strong>in</strong>e Drive <strong>in</strong>to<br />
a one way street. While some members thought <strong>the</strong> South Mar<strong>in</strong>e Drive an idea worthy of<br />
fur<strong>the</strong>r exploration, some members commented on possible accessibility problems for hotel<br />
owners and o<strong>the</strong>r bus<strong>in</strong>esses <strong>in</strong> <strong>the</strong> area. O<strong>the</strong>r concerns regarded <strong>the</strong> greater use of ‘rat<br />
runs’ to get to places and possible congestion caused by this and o<strong>the</strong>r members noted that<br />
mak<strong>in</strong>g it one way should not be at <strong>the</strong> expense of car park<strong>in</strong>g places which were needed on<br />
<strong>the</strong> sea front.<br />
BUY LOCAL IN BRIDLINGTON<br />
<strong>Neil</strong> <strong>Watson</strong> <strong>in</strong>troduced this po<strong>in</strong>t by giv<strong>in</strong>g <strong>the</strong> rationale beh<strong>in</strong>d a Buy Local campaign and<br />
this was broadly to create a stronger local economy by keep<strong>in</strong>g purchas<strong>in</strong>g power with<strong>in</strong> <strong>the</strong><br />
town ra<strong>the</strong>r than money be<strong>in</strong>g spent beyond its borders. He noted <strong>the</strong> scheme run by <strong>the</strong><br />
local newspaper which was a device to enable people to buy local goods and services at<br />
reduced prices. Jodie Beecroft reported that she had been responsible for <strong>the</strong> current<br />
campaign and recognised that more could be done for <strong>the</strong> offers to get people’s attention and<br />
Bridl<strong>in</strong>gton Chamber of Trade 1
<strong>in</strong> this sense could benefit from more time and <strong>in</strong>put, but that this campaign was not her<br />
primary responsibility and so was unable to dedicate her resources fully. It was suggested<br />
that <strong>the</strong> offers could also be made available through <strong>the</strong> <strong>East</strong> Rid<strong>in</strong>g News, <strong>the</strong> Bridl<strong>in</strong>gton<br />
Bus<strong>in</strong>ess Newsletter, <strong>the</strong> Town Council newsletter and a regularly updated website could be<br />
established as well. Members took some time to discuss <strong>the</strong> ideas more and generally agreed<br />
that it was a good concept but needed more driv<strong>in</strong>g and <strong>in</strong>novative ideas to maximise its<br />
potential.<br />
BRIDLINGTON BUSINESS OF THE YEAR<br />
<strong>Neil</strong> <strong>Watson</strong> <strong>in</strong>troduced this item, not<strong>in</strong>g that <strong>the</strong> Chamber was <strong>in</strong> discussions currently with<br />
<strong>the</strong> Association of Small Bus<strong>in</strong>esses to merge <strong>the</strong> two organisations and that one of <strong>the</strong><br />
AoSB’s ma<strong>in</strong> activities was <strong>the</strong> operation of a Bus<strong>in</strong>ess of <strong>the</strong> Year award, which <strong>the</strong><br />
Chamber would be keen to cont<strong>in</strong>ue. Howard Hayhurst noted <strong>the</strong> success of this event but<br />
also <strong>the</strong> difficulty <strong>in</strong>volved <strong>in</strong> gett<strong>in</strong>g people to put <strong>the</strong>mselves forward. He noted that one<br />
category was normally contested and this seemed to work best. There was some discussion<br />
about whe<strong>the</strong>r <strong>the</strong> event ceremony could also <strong>in</strong>clude a section on Shop Assistant of <strong>the</strong> Year<br />
which <strong>the</strong> Bridl<strong>in</strong>gton Free press were keen to run, though o<strong>the</strong>rs noted that it should be <strong>the</strong><br />
employee of <strong>the</strong> year to <strong>in</strong>clude non retail sectors. It was agreed that <strong>Neil</strong> <strong>Watson</strong>, Howard<br />
Hayhurst and <strong>the</strong> Chamber staff cont<strong>in</strong>ue to look <strong>in</strong>to how to run an event this year.<br />
REPORTS FROM OTHER MEETINGS<br />
i) Bus<strong>in</strong>ess Development Forum<br />
<strong>Neil</strong> <strong>Watson</strong> noted some progress <strong>in</strong> promot<strong>in</strong>g <strong>the</strong> enterprise agenda at schools <strong>in</strong><br />
Bridl<strong>in</strong>gton and that from May 2006 a pilot Young Enterprise programme would be run <strong>in</strong><br />
Bridl<strong>in</strong>gton primary schools.<br />
The 6 October 2006 had been set aside for <strong>the</strong> year’s EXPO. Feedback from <strong>the</strong> 2005 EXPO<br />
suggested that more needed to be done to encourage people to attend though <strong>the</strong> quality of<br />
stands had generally been good.<br />
The contractors for <strong>the</strong> Spa reconstruction, Waites, were supposed to be do<strong>in</strong>g an open day<br />
for potential sub contractors shortly.<br />
ii) Town Centre<br />
It was noted that money was available for a community warden service which would operate<br />
on some Council estates but also part of <strong>the</strong> town centre. The geographic coverage though<br />
was likely to be less than orig<strong>in</strong>ally predicted.<br />
CHAMBER ISSUES<br />
The policy paper was noted.<br />
FOCUS ON BUSINESS<br />
<strong>Neil</strong> <strong>Watson</strong> <strong>in</strong>troduced this section by say<strong>in</strong>g that it was a section that was go<strong>in</strong>g to be trialed<br />
out <strong>in</strong> 2006 and would look at simple ideas to try and improve bus<strong>in</strong>ess practice. For <strong>the</strong> first<br />
session, us<strong>in</strong>g <strong>the</strong> Internet had been <strong>the</strong> focus. Jenny Gav<strong>in</strong> Wear <strong>in</strong>troduced herself not<strong>in</strong>g<br />
her 20 year experience <strong>in</strong> <strong>the</strong> world of IT and 12 years <strong>in</strong>volved <strong>in</strong> <strong>in</strong>ternet technology.<br />
Jenny Gav<strong>in</strong> Wear ran through how a website could be used for sales, customer services,<br />
market<strong>in</strong>g and <strong>in</strong>form<strong>in</strong>g people about <strong>the</strong>ir bus<strong>in</strong>ess or service. She highlighted <strong>the</strong><br />
importance of ‘creat<strong>in</strong>g’ an action i.e. mak<strong>in</strong>g someone perform an action based upon what<br />
one says on ones website.<br />
Jenny Gav<strong>in</strong> Wear <strong>the</strong>n ran through <strong>the</strong> uses of e mail, <strong>the</strong> importance of hav<strong>in</strong>g one’s own<br />
doma<strong>in</strong> name, <strong>the</strong> ease of us<strong>in</strong>g PayPal and <strong>the</strong> relative <strong>in</strong>expense of sell<strong>in</strong>g a product on<br />
l<strong>in</strong>e.<br />
Bridl<strong>in</strong>gton Chamber of Trade 2
In reply to a question, Jenny expla<strong>in</strong>ed <strong>the</strong> importance of organis<strong>in</strong>g and creat<strong>in</strong>g good<br />
content on websites to ensure that a website was searched for on <strong>the</strong> first page of search<br />
eng<strong>in</strong>es.<br />
There followed a discussion about what website resources currently existed to promote both<br />
Bridl<strong>in</strong>gton and bus<strong>in</strong>esses <strong>in</strong> Bridl<strong>in</strong>gton. Geoff Humphreys noted that <strong>in</strong> his op<strong>in</strong>ion <strong>the</strong><br />
current Bridl<strong>in</strong>gton website to promote <strong>the</strong> town Bridl<strong>in</strong>gton.net was not <strong>the</strong> best shop w<strong>in</strong>dow<br />
<strong>the</strong> town could hope for. Jenny Gav<strong>in</strong> Wear said that she was prepared to do an unofficial<br />
audit of websites for <strong>the</strong> town to see what was currently available. This was agreed.<br />
<strong>Neil</strong> <strong>Watson</strong> thanked Jenny Gav<strong>in</strong> Wear for her contribution.<br />
ANY OTHER BUSINESS<br />
Paul Johnson noted <strong>the</strong> need to <strong>in</strong>troduce segregated car park<strong>in</strong>g arrangements at car parks<br />
<strong>in</strong> <strong>the</strong> town which guaranteed those permit holders an area where <strong>the</strong>y could park. Geoff<br />
Humphreys reflected that this was symptomatic of <strong>the</strong> wider po<strong>in</strong>t of lack of car park<strong>in</strong>g<br />
space.<br />
<strong>Neil</strong> <strong>Watson</strong> reported on plans <strong>in</strong> <strong>the</strong> summer to search for <strong>the</strong> US Navy ship Bonhomme<br />
Richard and that <strong>the</strong> people responsible for look<strong>in</strong>g for it were also look<strong>in</strong>g for sponsorship.<br />
He noted that if <strong>the</strong>y found <strong>the</strong> Bonhomme Richard, it could have huge potential for <strong>the</strong><br />
Bridl<strong>in</strong>gton tourist trade. Geoff Humphrey noted that he would contact Fyl<strong>in</strong>gdales US Base to<br />
see if <strong>the</strong>y were plann<strong>in</strong>g to send tourists to <strong>the</strong> area.<br />
DATE AND TIME OF NEXT MEETING<br />
The date and time of <strong>the</strong> next normal meet<strong>in</strong>g is on Tuesday 4 April 2006 at 5.30pm with <strong>the</strong><br />
venue to be announced.<br />
Bridl<strong>in</strong>gton Chamber of Trade 3