13.10.2012 Views

EXCHANGE ZONE EXCHANGE ZONE

EXCHANGE ZONE EXCHANGE ZONE

EXCHANGE ZONE EXCHANGE ZONE

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

NATION BRANDING<br />

HOW COUNTRIES ARE POSITIONED IN THE MINDS OF CONSUMERS<br />

BY JOHN KEAVENEY | BRAND STRATEGY DIRECTOR | Y&R EMEA


1<br />

COUNTRY BRANDING - OVERVIEW<br />

Nations can be thought of as brands.<br />

While some have global appeal, others are hardly known,<br />

but all have the potential of clearly standing for<br />

something that sets them apart.<br />

Art, culture, people, gastronomy, geography and business<br />

all can help position a country in the mind.<br />

However, if these varied perceptions are not carefully<br />

managed, their sum total can lead to a stereotypical and<br />

inaccurate reflection of the nation, and this can prove<br />

very hard to change.


2<br />

WHY DOES IT MATTER?<br />

Understanding the ways in which a country can project<br />

itself, as well as the general laws that appear to govern<br />

such things, is essential for anyone who is tasked with<br />

the job of branding a nation.<br />

It should also be of interest to any involved in the<br />

marketing of consumer brands closely tied to their<br />

specific country of origin (even if just implied).<br />

• Would a car made in Kazakhstan be as well engineered as one made in<br />

Germany?<br />

• Would a financial institution from Nigeria be as reliable as one from Switzerland?<br />

Perhaps they would be, but it’s our perception rather<br />

than reality that counts.


3<br />

THE ANALYSIS<br />

By looking through the world’s largest brand database,<br />

Y&R’s BrandAsset® Valuator (or BAV for short), we can<br />

explore how over 100 different countries are seen around<br />

the globe.<br />

We can also shed some light on the universal rules and<br />

factors that appear to play a role in positioning a<br />

country.<br />

{Note pages have been included in parts of this presentation}


4<br />

CONTENTS<br />

1. The nine fundamental ways of positioning a country<br />

2. Managing international consistency<br />

3. The influence of national brands in positioning a<br />

country<br />

4. Using brand partnerships to help position a country<br />

5. Appendix (the measurable DNA of countries)


THE NINE FUNDAMENTAL WAYS OF<br />

POSITIONING A COUNTRY


6<br />

POSITIONING A COUNTRY<br />

Although many countries have a unique set of associations (DNA –<br />

see appendix) that define their core image and standing in the<br />

world, common themes do emerge.<br />

While some countries are more known for the sociability of their<br />

people, others are known for their industries.<br />

By conducting a “cluster analysis” on the perceptions of over 100<br />

separate countries measured on the BrandAsset ® Valuator we can<br />

reveal the main ways that country brands have become positioned<br />

in the minds of consumers.<br />

The analysis found that nine distinct country brand types<br />

(positionings) can be identified across the world.<br />

It is important to understand how these clusters are perceived<br />

before one can plan how best to strategically position a given<br />

country; especially if the country needs to differentiate itself<br />

from competing tourist or investment destinations.


7<br />

THE NINE COUNTRY BRAND POSITIONINGS<br />

- ILLUSTRATED BY SOME VISUAL EXAMPLES<br />

TRUSTED CLASS STYLISH & INNOVATIVE DOWN TO EARTH & SOCIAL<br />

SUPERIOR QUALITY LEADING PERFORMANCE UNAPPROACHABLE<br />

SIMPLE & EASYGOING WELCOMING SEDUCTIVE & AUTHENTIC<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults


8<br />

THE NINE COUNTRY BRAND POSITIONINGS<br />

- DEFINED BY THEIR DISTINGUISHING BAV TM<br />

IMAGERY ASSOCIATIONS<br />

TRUSTED CLASS STYLISH & INNOVATIVE DOWN TO EARTH & SOCIAL<br />

Trustworthy<br />

Reliable<br />

Prestigious<br />

Intelligent<br />

Upper Class<br />

Innovative Prestigious<br />

Stylish Glamorous<br />

Up To Date Distinctive<br />

Energetic<br />

High Quality<br />

Dynamic<br />

Trendy<br />

Straightforward Social<br />

Simple Good Value<br />

Down To Earth<br />

Obliging<br />

Cares for its Customers<br />

Kind<br />

SUPERIOR QUALITY LEADING PERFORMANCE UNAPPROACHABLE<br />

Reliable<br />

High Quality<br />

Trustworthy<br />

High Performance<br />

Intelligent<br />

Best Brand in its Category<br />

Leader Unapproachable<br />

Progressive Rugged<br />

Innovative<br />

Arrogant<br />

High Performance<br />

Intelligent<br />

Restrained<br />

Unapproachable<br />

Simple<br />

Arrogant<br />

Rugged<br />

Daring<br />

SIMPLE & EASYGOING WELCOMING SEDUCTIVE & AUTHENTIC<br />

Simple<br />

Kind<br />

Friendly<br />

Carefree<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults<br />

Cares for its Customers<br />

Worth Paying More For<br />

Trustworthy<br />

Obliging<br />

Carefree<br />

Helpful<br />

Gaining in Popularity<br />

Sensuous<br />

Unique<br />

Authentic<br />

Charming


9<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults<br />

MOST COUNTRY BRANDS POSITION THEMSELVES AS<br />

‘SEDUCTIVE & AUTHENTIC’<br />

CLUSTER TYPE % OF ALL FOREIGN<br />

COUNTRY PERCEPTIONS<br />

SEDUCTIVE & AUTHENTIC 18.8%<br />

UNAPPROACHABLE 17.2%<br />

LEADING PERFORMANCE 12.3%<br />

STYLISH & INNOVATIVE 12.0%<br />

SIMPLE & EASYGOING 9.5%<br />

TRUSTED CLASS 9.3%<br />

DOWN TO EARTH & SOCIAL 8.8%<br />

WELCOMING 6.8%<br />

SUPERIOR QUALITY 5.4%


Can stem from a lack<br />

of positive branding/PR/<br />

media coverage<br />

More business /<br />

brands related<br />

10<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults<br />

MOST COUNTRY BRANDS POSITION THEMSELVES AS<br />

‘SEDUCTIVE & AUTHENTIC’<br />

CLUSTER TYPE % OF ALL FOREIGN<br />

COUNTRY PERCEPTIONS<br />

SEDUCTIVE & AUTHENTIC 18.8%<br />

UNAPPROACHABLE 17.2%<br />

LEADING PERFORMANCE 12.3%<br />

STYLISH & INNOVATIVE 12.0%<br />

SIMPLE & EASYGOING 9.5%<br />

TRUSTED CLASS 9.3%<br />

DOWN TO EARTH & SOCIAL 8.8%<br />

WELCOMING 6.8%<br />

SUPERIOR QUALITY 5.4%<br />

More generic<br />

tourism related


Brand Strength<br />

11<br />

(DIFFERENTIATION & RELEVANCE)<br />

‘WELCOMING’, ‘STYLISH & INNOVATIVE’ AND ‘SUPERIOR<br />

QUALITY’ POSITIONINGS ARE GENERALLY THE STRONGEST<br />

TOP 25 COUNTRY BRANDS PER CLUSTER (PLOTTED FOR ILLUSTRATION)<br />

Source: BrandAsset ® Valuator (‘Classic’ Powergrid)<br />

Base: All Adults<br />

STYLISH & INNOVATIVE<br />

LEADING PERFORMANCE<br />

UNAPPROACHABLE<br />

SIMPLE & EASY GOING<br />

DOWN TO EARTH & SOCIAL<br />

Brand Stature<br />

(ESTEEM & KNOWLEDGE)<br />

WELCOMING<br />

SUPERIOR QUALITY<br />

SEDUCTIVE & AUTHENTIC<br />

TRUSTED CLASS<br />

The ‘Powergrid’ is a<br />

diagnostic tool in the<br />

BrandAsset® Valuator<br />

that can summarize the<br />

strength and<br />

development of a<br />

brand, as well as the<br />

associated level of<br />

consumer attraction.<br />

The strongest brands<br />

are in the top right<br />

hand quadrant (above<br />

the diagonal), while<br />

the weakest brands<br />

have low ‘Brand<br />

Strength.’


12<br />

TRUSTED CLASS<br />

DIFFERENT NATIONALITIES CAN PERCEIVE THE SAME<br />

COUNTRY VERY DIFFERENTLY<br />

STYLISH & INNOVATIVE<br />

DOWN TO EARTH & SOCIAL<br />

SUPERIOR QUALITY<br />

LEADING PERFORMANCE<br />

UNAPPROACHABLE<br />

SIMPLE & EASYGOING<br />

WELCOMING<br />

SEDUCTIVE & AUTHENTIC<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults<br />

ITALIAN<br />

PERCEPTIONS<br />

BRITISH<br />

PERCEPTIONS<br />

Spain Spain<br />

JAPANESE<br />

PERCEPTIONS<br />

Spain


13<br />

TRUSTED CLASS<br />

STYLISH & INNOVATIVE<br />

DOWN TO EARTH & SOCIAL<br />

SUPERIOR QUALITY<br />

LEADING PERFORMANCE<br />

UNAPPROACHABLE<br />

SIMPLE & EASYGOING<br />

WELCOMING<br />

SEDUCTIVE & AUTHENTIC<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults<br />

DIFFERENT NATIONALITIES CAN PERCEIVE THE SAME<br />

COUNTRY VERY DIFFERENTLY (CONT.)<br />

ITALIAN<br />

PERCEPTIONS<br />

USA<br />

BRITISH<br />

PERCEPTIONS<br />

USA<br />

JAPANESE<br />

PERCEPTIONS<br />

USA


14<br />

CONCLUSION 1<br />

Most countries (or holiday destinations) talk about<br />

their authenticity and sensuality in some shape of<br />

form.<br />

This seems to work fairly well, but the three types of<br />

positioning that work better are…<br />

1. Superior Quality, which is about reliability, quality, performance and<br />

intelligence<br />

� This territory will most likely have an affect on business (national brands) perceptions<br />

2. Welcoming, which is about being caring and helpful<br />

� Being welcoming and trustworthy is essential for foreign attention. It will help to attract and<br />

retain tourists and investors alike<br />

3. Style and Innovation, which is about fashion and modernity<br />

� Countries must not just rely on their traditions and heritage, but look to the future by<br />

demonstrating they are committed to innovation


MANAGING INTERNATIONAL CONSISTENCY


16<br />

PERCEPTUAL CONSISTENCY<br />

The findings from the nine country cluster analysis can<br />

be used to assess how consistent (or not) a country brand<br />

is around the world.<br />

The more clusters or positionings that relate to any one<br />

particular nation, the more inconsistent they are as a<br />

brand.


17<br />

BRAND USA IS GENERALLY ASSOCIATED WITH BEING<br />

A COUNTRY OF ‘LEADING PERFORMANCE’<br />

…AND THEREFORE HIGHLY CONSISTENT<br />

TRUSTED STYLISH & DOWN TO EARTH SUPERIOR LEADING UNAPPROACHABLE SIMPLE WELCOMING SEDUCTIVE<br />

CLASS INNOVATIVE & SOCIAL QUALITY PERFORMANCE & EASYGOING & AUTHENTIC<br />

Australian Russian British<br />

Canadian Brazilian Mexican<br />

Japanese Chinese<br />

New Zealander French<br />

German Hungarian<br />

Guatemalan Italian<br />

Dutch<br />

Spanish<br />

Thai<br />

Turkish<br />

Greek<br />

Austrian<br />

Czech<br />

Polish<br />

Saudi<br />

Swiss<br />

Argentine<br />

Chilean<br />

Colombian<br />

Uruguayan<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults


18<br />

BRAND RUSSIA IS GENERALLY PERCEIVED AS<br />

‘UNAPPROACHABLE’<br />

…AND THEREFORE HIGHLY CONSISTENT<br />

TRUSTED STYLISH & DOWN TO EARTH SUPERIOR LEADING UNAPPROACHABLE SIMPLE WELCOMING SEDUCTIVE<br />

CLASS INNOVATIVE & SOCIAL QUALITY PERFORMANCE & EASYGOING & AUTHENTIC<br />

Chinese Mexican Austrian Brazilian Australian<br />

Hungarian Canadian<br />

Turkish Czech<br />

French<br />

German<br />

Greek<br />

Italian<br />

Japanese<br />

Dutch<br />

Polish<br />

Spanish<br />

Swiss<br />

Thai<br />

British<br />

American<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults


19<br />

BRAND BRAZIL IS SEEN AS ‘SEDUCTIVE &<br />

AUTHENTIC’<br />

…AND THEREFORE HIGHLY CONSISTENT<br />

TRUSTED STYLISH & DOWN TO EARTH SUPERIOR LEADING UNAPPROACHABLE SIMPLE WELCOMING SEDUCTIVE<br />

CLASS INNOVATIVE & SOCIAL QUALITY PERFORMANCE & EASYGOING & AUTHENTIC<br />

Chinese Argentine Colombian Uruguayan Canadian<br />

Guatemalan Mexican French<br />

Australian German<br />

Chilean Hungarian<br />

Italian<br />

Japanese<br />

Dutch<br />

Polish<br />

Spanish<br />

Swiss<br />

Thai<br />

British<br />

American<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults


20<br />

BRAND UK HAS A MULTI-DIMENSIONAL IMAGE<br />

…AND THEREFORE HIGHLY INCONSISTENT<br />

TRUSTED STYLISH & DOWN TO EARTH SUPERIOR LEADING UNAPPROACHABLE SIMPLE WELCOMING SEDUCTIVE<br />

CLASS INNOVATIVE & SOCIAL QUALITY PERFORMANCE & EASYGOING & AUTHENTIC<br />

American Canadian Mexican Czech Argentine Brazilian Australian<br />

Chinese French Japanese Chilean Guatemalan Austrian<br />

Dutch Italian Polish Greek<br />

German New Zealander Russian Saudi<br />

Hungarian Spanish<br />

Swiss Thai<br />

Turkish<br />

Source: BrandAsset ® Valuator<br />

Base: All Adults


21<br />

CONCLUSION 2<br />

A country like the USA is a very consistent national brand.<br />

Why? Partly because of the many years we have seen and<br />

experienced its image via successful lifestyle brands (e.g.,<br />

Nike, MTV), category shaking businesses (e.g., Starbucks, iPod),<br />

as well as its huge entertainment industry (music, film, etc).<br />

Whereas a brand like the UK is very inconsistent.<br />

Why? Probably because it has various sides to its character…from<br />

the Royal Family & the Queen to football fans and pop groups. The<br />

various sides of its character can also be seen amongst its<br />

national brands (see next section).<br />

Just like with consumer brands, a country may find it beneficial<br />

to project itself in a consistent fashion around the world.<br />

Having a globally consistent image doesn’t mean you have to have<br />

a global face/campaign …as core associations can be locally<br />

communicated to ensure they are interpreted in a desired and<br />

relevant way.


THE INFLUENCE OF NATIONAL BRANDS IN<br />

POSITIONING A COUNTRY


23<br />

THE INFLUENCE OF NATIONAL BRANDS<br />

Would Germany still be associated with performance and engineering if the<br />

likes of Mercedes and BMW cars were never manufactured?<br />

Or would France be associated with glamour and style if the likes of<br />

Chanel and YSL never graced our stores?<br />

Perhaps not, although now the perceptions of these nations are so<br />

ingrained in our minds that the answers to these questions are somewhat<br />

irrelevant now.<br />

However, by observing how closely linked the image of consumer brands are<br />

with their country of origin we can begin to gain an understanding into<br />

how the image of such nations can be developed over time. It will also<br />

provide us with food for thought on how less globally developed nations<br />

can begin to reposition themselves by better leveraging their sole<br />

exports.<br />

The following analysis takes a varied sample of global brands from a<br />

number of leading nations and then goes on to assess how closely linked<br />

their image is with their country of origin.


24<br />

UNDERSTAND NATIONAL BRANDS<br />

A number of countries that have a significant number of<br />

truly global brands have been taken for this analysis.<br />

These brands have been assessed as an aggregated bundle<br />

(or “pot”) so that general conclusions can be sought.<br />

This analysis reveals a number of things:<br />

1. Brands can and are used (beyond tourism) to project the image of a<br />

nation abroad<br />

2. A country’s national DNA can be seen in their exported brands to varied<br />

degrees<br />

� Note: National DNA was determined from a separate analysis (see appendix)<br />

3. If national brands are inconsistent, this may affect the image of a nation


25<br />

INTERNATIONALLY KNOWN JAPANESE BRANDS<br />

JAPANESE BRANDS


26<br />

INTERNATIONALLY KNOWN USA BRANDS<br />

USA BRANDS


27<br />

INTERNATIONALLY KNOWN FRENCH BRANDS<br />

FRENCH BRANDS


28<br />

INTERNATIONALLY KNOWN GERMAN BRANDS<br />

GERMAN BRANDS


29<br />

INTERNATIONALLY KNOWN BRITISH BRANDS<br />

BRITISH BRANDS


30<br />

INTERNATIONALLY KNOWN ITALIAN BRANDS<br />

ITALIAN BRANDS


31<br />

Average Percentile Ranking<br />

80<br />

70<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

JAPANESE BRANDS ARE BETTER ABLE TO CONSISTENTLY<br />

PROJECT THE IMAGE OF BRAND JAPAN ABROAD<br />

..EVERY COUNTRY NEEDS TO CAREFULLY DECIDE HOW EXPORTS WILL AFFECT THEIR NATIONAL IMAGE<br />

Japanese<br />

Brands<br />

Externally Perceived National DNA Levels<br />

French<br />

Brands<br />

USA<br />

Brands<br />

German<br />

Brands<br />

British<br />

Brands<br />

Italian<br />

Brands


32<br />

CONCLUSION 3<br />

Measuring the level of country DNA within each “bundle” of brands<br />

perhaps wasn’t needed for this analysis.<br />

Our own subjective judgement can compare the general associations<br />

we have when looking at each “bundle” with the DNA related to the<br />

country of origin.<br />

It is very clear that Japanese brands are generally associated<br />

with innovation and technology.<br />

While French brands are about style and glamour (just as France<br />

the country is generally perceived).<br />

British brands appear to be inconsistent. Some are linked to<br />

former prestige and heritage, while others appear to be a more<br />

youthful breed of international champions.<br />

The effect that brands have on a country – especially when tourism<br />

advertising is not present – should not be ignored.


USING BRAND PARTNERSHIPS TO HELP<br />

POSITION A COUNTRY


34<br />

BRAND PARTNERSHIPS<br />

The image of a country is developed over time due to a<br />

variety of reasons; from tourism to exports to simple<br />

media coverage.<br />

These associations are often ingrained in the general<br />

public’s collective mind, and without large scale<br />

experience or exposure to the country itself, it may<br />

prove very hard to change whatever image they have<br />

formed.<br />

However, there is hope that goes beyond just using new<br />

tourism advertising or exports, and that is from brand<br />

partnerships.


35<br />

BRAND PARTNERSHIPS HAVE BEEN USED TO HELP<br />

PROMOTE AND POSITION A COUNTRY<br />

E.G.BRAND BRAZIL AND SELFRIDGES<br />

In May 2004, Selfridges ran a month-long<br />

promotion “Brazil 40º”:<br />

� The “celebration of the icons, the passions and the rhythms<br />

of a culture on the move,” as Selfridges itself quoted<br />

The centerpiece to Brazil 40° was a giant<br />

replica of Rio de Janeiro’s "Christ the<br />

Redeemer" which stood 13 metres high on the<br />

front of Selfridges Oxford Street store.<br />

From the windows in, a “touristy Brazil”<br />

and a “Brazil of business” was presented<br />

and experienced. (Source: www.apexbrasil.asia/)<br />

Brazil was identified as one of the most<br />

influential forces in fashion, design and<br />

performance and selected because of its<br />

"creative centre bursting with fertile new<br />

ideas and a spirit of experimentation."<br />

(Source http://www.brandrepublic.com/)


36<br />

48 Image<br />

attributes<br />

IMAGE <strong>EXCHANGE</strong> MAP – ASSESSES THE DEGREE OF<br />

<strong>EXCHANGE</strong> BETWEEN TWO BRANDS<br />

..The further away the attribute from the line, the greater the difference<br />

between the brands<br />

STRONG<br />

WEAK<br />

<strong>EXCHANGE</strong> <strong>ZONE</strong><br />

LOW ASSOCIATION<br />

MUTUAL<br />

REINFORCEMENT<br />

<strong>EXCHANGE</strong> <strong>ZONE</strong><br />

WEAK STRONG<br />

Brand “Y” Imagery


37<br />

Brazil Imagery (London/SE - 2002)<br />

BRAZIL (& SELFRIDGES) COULD GAIN MANY<br />

POSITIVE ASSOCIATIONS FROM SUCH A PARTNERSHIP<br />

Fun<br />

Carefree<br />

Different<br />

Daring<br />

Charming<br />

15<br />

Sensuous<br />

Tough<br />

Rugged<br />

Energetic<br />

Dynamic<br />

Gaining In Popularity<br />

British Perceptions of Brazil vs. Selfridges (London/SE - 2002)<br />

30<br />

<strong>EXCHANGE</strong> <strong>ZONE</strong><br />

25<br />

20<br />

Social<br />

10<br />

Unique<br />

Authentic<br />

Original<br />

Down to Earth<br />

Friendly<br />

Independent<br />

Distinctive<br />

Glamorous<br />

Trendy<br />

Traditional<br />

Simple<br />

Progressive<br />

0 5<br />

5<br />

10 15 Good Value 20 25 30 35 40 45 50<br />

Innovative Best Brand<br />

Unapproachable<br />

Worth More<br />

Healthy<br />

High<br />

Arrogant<br />

Performance<br />

Prestigious<br />

Socially Responsible<br />

Cares Customers<br />

Helpful Reliable<br />

High quality<br />

Kind<br />

Straightforward<br />

Restrained<br />

Obliging Intelligent<br />

Up To Date<br />

Trustworthy<br />

Leader<br />

0<br />

LOW ASSOCIATION<br />

Source: BrandAsset ® Valuator<br />

Selfridges Imagery (London/SE - 2002)<br />

MUTUAL<br />

REINFORCEMENT<br />

Stylish<br />

<strong>EXCHANGE</strong> <strong>ZONE</strong><br />

Upper Class


38<br />

Response (raw %’s)<br />

16<br />

14<br />

12<br />

10<br />

IN 2005 BRAZIL HAD INCREASED ON MANY OF THE<br />

ASSOCIATIONS THAT SELFRIDGES HAD TO OFFER<br />

6.0<br />

14.9<br />

Source: BrandAsset ® Valuator<br />

8<br />

6<br />

4<br />

2<br />

0<br />

British Perceptions of Brazil in the<br />

London/South East Region (2002 vs. 2005)<br />

6.9<br />

0.9 0.9<br />

3.5<br />

2.0<br />

2002 2005<br />

6.2<br />

1.7<br />

4.1<br />

4.2<br />

3.6<br />

2.1 2.0 1.8<br />

2.4<br />

5.0<br />

6.6


39<br />

OVERALL SUMMARY<br />

There are generally nine different types of positioning<br />

that country brands tend to adopt.<br />

The first challenge is to quantitatively and<br />

qualitatively assess and understand which positioning<br />

areas does your country and/or competing tourist<br />

destinations fall within.<br />

Once known, a country brand can then go on to break the<br />

conventions of the tourism industry by creating truly<br />

differentiated communication ideas.


40<br />

FURTHER THOUGHTS<br />

It should be noted that leading nations like Japan and<br />

Germany have “brand champions” that appear to have<br />

strongly positioned their country in the minds of the<br />

world.<br />

If a country wants to project a specific side of its<br />

character, then the powerful impact of brands should<br />

additionally be taken into account.<br />

Finally, brand partnerships can be used to help reinforce<br />

or develop a country’s brand positioning in the minds of<br />

people around the world.


APPENDIX


42<br />

UNDERSTANDING THE BASICS OF COUNTRY DNA<br />

Before we begin to explore in more detail how nations can develop<br />

their own brand identity, we must first understand what words –<br />

imagery associations – the general public tend to use when<br />

describing any country brand.<br />

To answer this we have compared how citizens generally describe<br />

their own home country with how non-citizens generally perceive<br />

any foreign country.<br />

By assessing which traits are commonly used as well as those that<br />

aren’t we can establish the most basic rules that govern the<br />

nature of country brands. This information will help us later on<br />

to reveal what truly differentiates individual countries from the<br />

international norm.


43<br />

Source: BrandAsset ® Valuator<br />

TO MAKE SENSE OF HOW COUNTRIES ARE PERCEIVED WE<br />

MUST FIRST APPRECIATE THE GENERIC ASSOCIATIONS<br />

THAT ARE INVOLVED<br />

Top 10 Average Imagery Associations<br />

HOME COUNTRIES FOREIGN COUNTRIES<br />

Unique Unapproachable<br />

Charming Charming<br />

Friendly Independent<br />

Independent Different<br />

Traditional Unique<br />

Down to Earth Arrogant<br />

Social Friendly<br />

Authentic Traditional<br />

Socially Responsible Daring<br />

Kind Fun<br />

= Home country generics (citizens rating their own country)<br />

= Foreign country generics (foreigners rating other countries)<br />

= Country brand generics (traits associated with all countries)


* Top 7 traits (if applicable) versus the international<br />

average of “foreign” perception (all studies)<br />

Only differences of > 10% Rank are shown<br />

44<br />

Source: BrandAsset ® Valuator<br />

EXAMPLE 1 – THE BRAND DNA OF JAPAN & UK


* Top 7 traits (if applicable) versus the international<br />

average of “foreign” perception (all studies)<br />

Only differences of > 10% Rank are shown<br />

45<br />

Source: BrandAsset ® Valuator<br />

EXAMPLE 2 – THE BRAND DNA OF FRANCE & ITALY


* Top 7 traits (if applicable) versus the international<br />

average of “foreign” perception (all studies)<br />

Only differences of > 10% Rank are shown<br />

46<br />

Source: BrandAsset ® Valuator<br />

EXAMPLE 3 – THE BRAND DNA OF GERMANY & THE<br />

USA


END

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!