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IFS Applications™ for Enterprise Asset Management - PMCG

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<strong>IFS</strong> Applications <strong>for</strong> <strong>Enterprise</strong> <strong>Asset</strong> <strong>Management</strong>


An entirely new dimension <strong>for</strong> increased<br />

profitability<br />

Modern industry is facing increasingly tougher conditions. With<br />

fewer resources, companies are expected to produce more<br />

products of higher quality and with increased knowledge content.<br />

Add to that a very volatile market with rapidly changing demands<br />

and the situation becomes very complicated.<br />

To handle this situation, more complex, technologically<br />

sophisticated plants are being developed. One of the weaker<br />

points in this development, however, has been the in<strong>for</strong>mation<br />

flow. Individual processes and activities have been optimized<br />

but not coordinated in an integrated in<strong>for</strong>mation system, with<br />

sub-optimal exploitation of the plant and the production capacity<br />

as a result.<br />

<strong>IFS</strong> Applications <br />

<strong>for</strong> <strong>Enterprise</strong> <strong>Asset</strong> <strong>Management</strong> (<strong>IFS</strong> EAM <br />

)<br />

is an in<strong>for</strong>mation management system that connects all the<br />

departments and disciplines within a company, making them<br />

an integrated unit. <strong>IFS</strong> EAM provides production plants with<br />

the prerequisites <strong>for</strong> creating constantly up-to-date in<strong>for</strong>mation<br />

and decision-making data.<br />

<strong>IFS</strong> EAM provides valuable support <strong>for</strong> the company’s strategic<br />

and operative processes, as well as being an efficient tool <strong>for</strong><br />

increased availability, productivity, and profitability.


With its depth of functionality, <strong>IFS</strong> EAM is designed <strong>for</strong> assetintensive<br />

companies with high demands on availability.<br />

3


<strong>IFS</strong> EAM—proactive support <strong>for</strong><br />

increased availability and profitability<br />

4<br />

<strong>Asset</strong>-intensive companies in the process and<br />

manufacturing industries are dependent on<br />

complete in<strong>for</strong>mation support. The system that<br />

provides this must be capable of collecting and<br />

managing all in<strong>for</strong>mation throughout the entire<br />

life cycle of the facility.<br />

As an integral part of the <strong>IFS</strong> Applications<br />

ERP system, <strong>IFS</strong> EAM is in direct contact with<br />

all the business processes in the company. Its<br />

efficient data capture functionality collects and<br />

structures relevant in<strong>for</strong>mation, from all departments<br />

and systems, and makes it easily available<br />

to users at all levels.<br />

With <strong>IFS</strong> EAM, the company can optimize<br />

plant and personnel resources, receiving invaluable<br />

support in its ef<strong>for</strong>ts to increase availability and<br />

profitability.<br />

ERP Process<br />

Supply Chain Manufacturing Distribution Finance<br />

Maintain<br />

Inventory<br />

Maintenance<br />

Plant Design OEE<br />

<strong>Management</strong><br />

Business Support Processes<br />

Document<br />

<strong>Management</strong><br />

Procurement<br />

Project<br />

<strong>Management</strong><br />

Overview, <strong>IFS</strong> <strong>Enterprise</strong> <strong>Asset</strong> <strong>Management</strong><br />

Human<br />

Resources<br />

<strong>IFS</strong> EAM—connects all the resources at the<br />

plant from the very first hour<br />

Most plant in<strong>for</strong>mation is created within new<br />

construction and rebuilding projects with <strong>IFS</strong><br />

Plant Design , an <strong>IFS</strong> EAM module, where all<br />

in<strong>for</strong>mation can be collected from both internal<br />

and external sources in the design phase. The<br />

data is then transferred automatically to the<br />

maintenance and administration systems without<br />

needing to be re-written or modified. <strong>IFS</strong> EAM<br />

functionality supports the entire process from<br />

the project phase, through design, to purchasing,<br />

assembly and going live.<br />

This enables shorter lead times, faster start-ups,<br />

and a more efficient use of internal and external<br />

personnel in new construction or rebuilding<br />

projects. Projects can be run rationally and cost-<br />

Data<br />

Collection<br />

Business<br />

Per<strong>for</strong>mance


effectively, with a guarantee of enhanced quality<br />

and availability from the first hour the plant<br />

becomes operational.<br />

<strong>IFS</strong> EAM—strategic and operative support<br />

<strong>for</strong> operations, maintenance, and material<br />

procurement<br />

<strong>IFS</strong> EAM improves the company’s operational<br />

and maintenance procedures, both immediately<br />

and in the long term. Based on industry standards,<br />

the functionality <strong>for</strong> collecting data from the<br />

process and control systems allows the proportion<br />

of condition-based maintenance to be maximized,<br />

and the risk of unplanned stoppages and disruptions,<br />

to be minimized. The material procurement<br />

process is a decisive factor <strong>for</strong> achieving a balance<br />

between low costs and high availability. With<br />

continuous handling of all technical and commer-<br />

The plant process<br />

cial in<strong>for</strong>mation, scheduled work and experience<br />

from the plant, the system creates exceptionally<br />

efficient functions <strong>for</strong> purchasing and inventory.<br />

All in all, <strong>IFS</strong> EAM provides proactive support<br />

<strong>for</strong> continuous improvement, resource planning,<br />

and plant optimization.<br />

<strong>IFS</strong> EAM—a powerful analysis tool<br />

Profitability is often related to plant availability.<br />

With <strong>IFS</strong>’ OEE (Overall Equipment Efficiency)<br />

tools, disruptions can be measured, defined and<br />

related to causes, <strong>for</strong> instance maintenance problems,<br />

lack of competence, or design faults.<br />

Based on this analysis, “improvement groups”<br />

representing all parts of the organization can<br />

collaborate in making recommendations <strong>for</strong> the<br />

most profitable solutions.<br />

5


6<br />

<strong>IFS</strong> EAM secures competence requirements<br />

The close link in <strong>IFS</strong> EAM between operations<br />

and maintenance, and the human resources functionality<br />

guarantees more efficient competence<br />

management of long-term organizational planning<br />

at all levels. The system also contains procedures<br />

<strong>for</strong> planning succession, including development<br />

programs <strong>for</strong> replacements <strong>for</strong> key employees at<br />

various levels and in different departments.<br />

The human resources functionality embraces<br />

all phases of the competence management process,<br />

from needs analysis to employment and competence<br />

development.<br />

The right in<strong>for</strong>mation to the right person<br />

The document management functionality in <strong>IFS</strong><br />

EAM is an integral part of the complete ERP<br />

system, <strong>IFS</strong> Applications, making all documents<br />

from the company’s business processes available<br />

to all users. The system fulfills all the requirements<br />

<strong>for</strong> modern document management, with<br />

great importance being attached to the accessibility<br />

of the system. As soon as they are created,<br />

documents and document lists are directly linked<br />

to different plant structures, e.g. plant objects,<br />

maintenance activities, or purchase orders. This<br />

makes it easy to access them quickly in all the<br />

company’s business processes.<br />

The document management functionality<br />

provides comprehensive support <strong>for</strong> keeping<br />

plant in<strong>for</strong>mation updated, thus enabling faster<br />

actions to be taken and an efficient use of the<br />

entire maintenance system.<br />

The comprehensive scheduling function in <strong>IFS</strong> EAM, completely integrated with <strong>IFS</strong> Human Resources ,<br />

entails both lower costs and increased quality of work


<strong>IFS</strong> eaM mAkEs<br />

AlL p¯˜nt I±<strong>for</strong>matªoN<br />

˜vailablE To userS<br />

at a¯l Lev¥ls<br />

7


Tailored in<strong>for</strong>mation—<strong>for</strong> everyone<br />

8<br />

Companies consist of employees with different<br />

positions who are dependent on access to the<br />

functionality and in<strong>for</strong>mation provided by<br />

enterprise applications. But needs are clearly<br />

demarcated, varying to a great extent with the<br />

employee’s role in the company. Studies have<br />

shown that 80% of users only require 5% of the<br />

functionality of an enterprise application.<br />

Personal interface <strong>for</strong> relevant in<strong>for</strong>mation<br />

With <strong>IFS</strong> Personal <strong>Enterprise</strong> , functions and<br />

in<strong>for</strong>mation can be tailored <strong>for</strong> each role by personally<br />

adapting the portal. A personal interface<br />

with the enterprise application is created, where<br />

<strong>IFS</strong>’ portal solution enables users to conveniently<br />

access the functionality and in<strong>for</strong>mation that is<br />

relevant to them. The system becomes easier to<br />

overview, quicker to use, and the sources of<br />

potential errors are reduced considerably.


No training or installation required<br />

In its simplest <strong>for</strong>m, the interface is designed to<br />

allow an entirely natural dialog in “plain text”,<br />

which means that no special client installation<br />

or training is required. As a result, users are more<br />

likely to use the system. Tests have shown that<br />

users learn <strong>IFS</strong> Personal <strong>Enterprise</strong> in less that<br />

15 minutes. The time required to implement the<br />

entire enterprise application decreases considerably,<br />

and customers can begin to enjoy the benefits of<br />

their system more quickly.<br />

The full functionality<br />

of the <strong>IFS</strong> EAM<br />

solution.<br />

Plant Navigator <strong>for</strong> all<br />

users. Publishing<br />

through web.<br />

An easy-to-use,<br />

zero-install,<br />

role-based<br />

interface.<br />

There’s no need to search <strong>for</strong> in<strong>for</strong>mation<br />

—it is sent automatically<br />

The <strong>IFS</strong>/Event Server function defines procedures<br />

that automatically create messages from the system<br />

to the user. For example, it might send a message<br />

to a maintenance manager when certain limits <strong>for</strong><br />

condition-based maintenance have been exceeded,<br />

or send a signal when a payment authorization<br />

officer has time reports that need to be approved.<br />

Using applications created in the <strong>IFS</strong>/Event Server,<br />

the system calls attention to reports that need to<br />

be addressed without personnel wasting their<br />

time looking <strong>for</strong> in<strong>for</strong>mation.<br />

9


The Öresund Fixed Link is the largest ever construction project<br />

in the Nordic region—and the greatest IT challenge. Öresundskonsortiet<br />

chose <strong>IFS</strong> Applications to manage hundreds of<br />

thousands of plant objects and documents. The solutions<br />

will also <strong>for</strong>m the basis <strong>for</strong> future operation and maintenance<br />

procedures.


<strong>IFS</strong> EAM—a proven record of profitability<br />

Improvements can be made in every plant, in<br />

the <strong>for</strong>m of savings and increased production.<br />

Fewer disruptions, increased capacity use, more<br />

efficient purchasing routines and better use of<br />

human resources are some of the most decisive<br />

factors. In major industrial facilities, exploiting<br />

this potential can entail dramatic changes. In<br />

fact, a rule of thumb states that a company in<br />

the process industry with an old in<strong>for</strong>mation<br />

structure will increase its annual profitability<br />

by over US $ 12,000 per employee.<br />

The <strong>IFS</strong> EAM costing tool is used to calculate<br />

the value of this improvement potential. By<br />

analyzing costs and revenue, the improvement<br />

potential defined is converted by <strong>IFS</strong> EAM to<br />

higher return on assets (ROA) and lower total<br />

cost of ownership (TCO). Factors that <strong>for</strong>m the<br />

basis <strong>for</strong> the calculation include:<br />

• The value of the computer-aided design<br />

tools and the continuous transfer of in<strong>for</strong>mation<br />

to maintenance and operations (Life<br />

Cycle <strong>Management</strong>).<br />

• The value of the increased productivity as a<br />

result of enhanced product quality and secured<br />

operations at the end of projects/on going live.<br />

• The value of warranty follow-up after new<br />

investments.<br />

• The value of increased availability via OEE.<br />

• The value of more efficient use of internal<br />

and external personnel.<br />

• The value of a rationalized purchasing process.<br />

11


12<br />

FINANCIAL<br />

LEDGER<br />

REPORT<br />

GENERATOR<br />

CONSOLIDATED<br />

ACCOUNTS<br />

FIXED<br />

ASSETS<br />

ACCOUNTS<br />

RECEIVABLE<br />

ACCOUNTS<br />

PAYABLE<br />

GENERAL<br />

LEDGER<br />

<strong>IFS</strong><br />

FINANCIALS <br />

PROJECT<br />

FIELD SERVICE &<br />

OPERATIONS<br />

PROPOSAL<br />

GENERATION<br />

SALES<br />

CONFIGURATOR<br />

SALES<br />

MARKETING<br />

MARKETING<br />

ENCYCLOPEDIA<br />

<strong>IFS</strong><br />

<br />

FRONT OFFICE<br />

QUALITY<br />

MANAGEMENT<br />

<strong>IFS</strong> Applications<br />

SUPPLIER<br />

SCHEDULING<br />

CUSTOMER<br />

SCHEDULING<br />

CUSTOMER<br />

ORDERS<br />

INVOICING<br />

PURCHASING<br />

INVENTORY<br />

<strong>IFS</strong><br />

DISTRIBUTION <br />

CONSTRAINT BASED<br />

SCHEDULING<br />

COSTING<br />

SHOP FLOOR<br />

REPORTING<br />

CRP<br />

MRP<br />

SHOP<br />

ORDER<br />

MAKE TO<br />

ORDER<br />

ASSEMBLE TO<br />

ORDER<br />

REPETITIVE<br />

PRODUCTION<br />

MASTER<br />

SCHEDULING<br />

<strong>IFS</strong><br />

MANUFACTURING <br />

ACCOUNTING<br />

RULES<br />

<strong>IFS</strong> eBusiness <br />

<strong>IFS</strong> Foundation1 <br />

PAYROLL<br />

ADMINISTRATION<br />

EXPENSE<br />

REPORTING<br />

TIME &<br />

ATTENDANCE<br />

PROJECT<br />

REPORTING<br />

RECRUITMENT<br />

EMPLOYEE<br />

DEVELOPMENT<br />

SKILLS &<br />

QUALIFICATIONS<br />

<strong>IFS</strong><br />

HUMAN<br />

RESOURCES <br />

DOCUMENT<br />

MANAGEMENT<br />

SCHEDULING<br />

PREVENTIVE<br />

MAINTENANCE<br />

WORK<br />

ORDER<br />

EQUIPMENT<br />

EQUIPMENT<br />

PERFORMANCE<br />

EQUIPMENT<br />

MONITORING<br />

<strong>IFS</strong> Applications is built from components that work independently of one another.<br />

They can be combined quickly and easily, and modified as your needs change<br />

<strong>IFS</strong><br />

MAINTENANCE <br />

PROCESS<br />

DESIGN<br />

INSTRUMENTATION<br />

DESIGN<br />

ELECTRICAL<br />

DESIGN<br />

PLANT LAYOUT &<br />

PIPING DESIGN<br />

PROJECT<br />

DELIVERY<br />

PDM<br />

CONFIGURATION<br />

<strong>IFS</strong><br />

ENGINEERING <br />

BUSINESS<br />

PERFORMANCE


<strong>IFS</strong> Applications—support <strong>for</strong> the entire company<br />

Analysts, suppliers and users of ERP systems are<br />

all agreed: the future belongs to component-based<br />

systems. Because with component technology,<br />

implementations succeed, time schedules and<br />

budgets are adhered to, and the systems per<strong>for</strong>m<br />

as they are supposed to. But above all, they can<br />

be extended, modified and changed as required.<br />

<strong>IFS</strong> was first to launch component-based<br />

systems, and still leads in this area of development.<br />

<strong>IFS</strong> Applications 2000 is the third generation<br />

of systems based on component technology.<br />

With each generation, the ability to quickly and<br />

easily build and change solutions has been refined.<br />

Today, everything is based on business process<br />

templates that can be adjusted to create unique<br />

business processes supported by the system via<br />

configurable components. Only the components<br />

that are necessary are installed—in order to<br />

minimize complexity. The component concept<br />

means that no functional evolution becomes more<br />

expensive or time-consuming than necessary,<br />

the system can be implemented incrementally,<br />

and can be configured or changed to support<br />

any new requirements that might arise.<br />

The right in<strong>for</strong>mation should be presented<br />

to the right person at the right time. <strong>IFS</strong><br />

Applications provides excellent opportunities<br />

<strong>for</strong> follow-up, feedback and control at all levels<br />

of your organization. This is because all the<br />

subsystems have access to the same in<strong>for</strong>mation<br />

and use common rules that have been created<br />

<strong>for</strong> your solution.<br />

Freedom to develop<br />

There is no need to think about the development<br />

environment and system architecture when<br />

using <strong>IFS</strong> Applications. Nevertheless, this is<br />

where the foundation is laid <strong>for</strong> the creation of<br />

a superior solution <strong>for</strong> your business.<br />

The technological plat<strong>for</strong>m is chosen to simplify<br />

the development of new applications or customer<br />

modifications and to reduce the time from specification<br />

to finished function. This plat<strong>for</strong>m also<br />

represents a <strong>for</strong>m of guaranteed value <strong>for</strong> your<br />

investment, since the best generally accepted<br />

techniques available on the market are used to<br />

develop <strong>IFS</strong> Applications.<br />

Freedom to work at any location<br />

Because of the modern architecture in <strong>IFS</strong><br />

Applications, communication with cellular networks<br />

and the system works very well. This<br />

offers complete freedom to retrieve, process, and<br />

transmit in<strong>for</strong>mation with the help of portable<br />

computers or directly via the network. The Internet<br />

offers additional options. <strong>IFS</strong> Applications can be<br />

accessed from any computer linked to the Internet,<br />

with only a web browser installed. With WAP<br />

(Wireless Application Protocol) technology,<br />

users can use Internet functions via mobile<br />

telephones.<br />

Freedom to conduct e-business<br />

<strong>IFS</strong> eBusiness links customers, suppliers, and<br />

partners directly to the backbone of your ERP<br />

13


14<br />

system via the Internet. Fast, automated in<strong>for</strong>mation<br />

flows throughout the entire value-added<br />

chain present new opportunities to develop closer<br />

cooperation, raise the level of service, increase<br />

customer loyalty, and reach out to new markets.<br />

<strong>IFS</strong> Applications 2000 contains complete e-business<br />

solutions <strong>for</strong> Internet companies whose web site is<br />

the only interface with the customer. Established<br />

enterprises can open new sales channels to their<br />

customers quickly and easily without having to<br />

abandon their current systems. Component<br />

technology has become more important than<br />

ever in today’s rapidly changing world since it<br />

allows the best features of new technology to<br />

be applied more quickly.<br />

Analysis tools <strong>for</strong> decision-makers at all levels<br />

<strong>IFS</strong> Business Per<strong>for</strong>mance is a data warehouse<br />

capability that allows authorized decision-makers<br />

at any level in your organization to monitor<br />

and overview your entire operation. Authorized<br />

users are guaranteed direct access to business<br />

in<strong>for</strong>mation regardless of where it is stored. By<br />

reducing complexity, your company obtains<br />

powerful decision support <strong>for</strong> a large number<br />

of users, which enables very flexible analysis of<br />

the in<strong>for</strong>mation that is stored in the database.<br />

The in<strong>for</strong>mation is conveniently presented in<br />

standard tools, such as Microsoft Excel ® .<br />

Quality and control throughout the entire<br />

life cycle<br />

<strong>IFS</strong> Free <strong>Enterprise</strong> is a set of methods and<br />

products that give you quality and control<br />

throughout the life cycle of <strong>IFS</strong> Applications,<br />

and provide functionality <strong>for</strong> knowledge transfer<br />

and <strong>for</strong> managing change processes. It allows<br />

users the freedom to upgrade and develop their<br />

systems without disrupting their operations.<br />

<strong>IFS</strong> Free <strong>Enterprise</strong> includes:<br />

• <strong>IFS</strong> Business Modeler , used <strong>for</strong> quickly<br />

defining and recording standard processes,<br />

industry-specific processes, and your customerspecific<br />

processes.<br />

• <strong>IFS</strong> Applications Implementation Methodology <br />

(<strong>IFS</strong> AIM ) is a time-proven implementation<br />

methodology used when new systems are<br />

installed or existing systems extended. <strong>IFS</strong> AIM<br />

ensures fast, systematic, and reliable installation<br />

of your <strong>IFS</strong> solution.<br />

• <strong>IFS</strong> Quality and Distribution System <br />

(<strong>IFS</strong> QDS ) is a unique quality assurance<br />

system where all installations are documented<br />

—both standard components and customerspecific<br />

modifications and integrations.<br />

• <strong>IFS</strong> Link enables easy registration and followup<br />

of fault reports, thereby contributing to<br />

quality assurance.<br />

Important factors <strong>for</strong> a successful project<br />

<strong>IFS</strong> works constantly to improve the tools and<br />

methods <strong>for</strong> its installations, but the most important<br />

factor in the success of any project is the<br />

expertise and commitment of people. <strong>IFS</strong> is<br />

involved from the beginning in order to create<br />

the best complete solution. Sharing its experience<br />

and recognizing the special requirements of<br />

different sectors, <strong>IFS</strong> strives to maintain lifelong<br />

relations with its customers and be available<br />

whenever needed.


0116-3En-0003-3 Production: CMC. Printing: AB Danagårds Grafiska, Ödeshög, Sweden. Printed on: MultiArt Silk.<br />

About <strong>IFS</strong> and <strong>IFS</strong> Applications<br />

<strong>IFS</strong> develops and supplies component-based business applications<br />

<strong>for</strong> medium and large enterprises. <strong>IFS</strong> Applications, which is<br />

based on web and portal technology, offers 60+ enterprise<br />

application components used in manufacturing, supply chain<br />

management, customer relationship management, financials,<br />

engineering, maintenance and human resource administration.<br />

<strong>IFS</strong> provides customers step-by-step evolution to the extended<br />

Industrial & Financial Systems<br />

ARGENTINA<br />

Buenos Aires<br />

AUSTRALIA<br />

Tel +54 11 4343 8600 Fax +54 11 43 43 8609<br />

Melbourne<br />

BELGIUM<br />

Tel +61 3 9854 9600 Fax +61 3 9854 9699<br />

Mechelen<br />

BRAZIL<br />

Tel +32 15 719 471 Fax +32 15 719 470<br />

São Paulo Tel +55 11 4197 3400 Fax +55 11 4197 3401<br />

Toll Free In<strong>for</strong>mation Tel 0800 554 372<br />

C&EE<br />

CYPRUS<br />

Tel +48 22 577 45 00 Fax +48 22 577 45 01<br />

Limassol<br />

CZECH REPUBLIC<br />

Tel +357 25 567144 Fax +357 25 569275<br />

Prague<br />

CANADA<br />

Tel +420 2 6117 6350 Fax +420 2 6117 6360<br />

Waterloo, Ontario<br />

DENMARK<br />

Tel +1 519 489 4070 Fax +1 519 489 4071<br />

Copenhagen<br />

FINLAND<br />

Tel +45 43 28 89 00 Fax +45 43 28 89 01<br />

Helsinki<br />

FRANCE<br />

Tel +358 9 8563 4100 Fax +358 9 8563 4101<br />

Mulhouse<br />

GERMANY<br />

Tel +33 3 89 50 72 72 Fax +33 3 89 50 72 60<br />

Erlangen<br />

GREECE<br />

Tel +49 9131 77 34 0 Fax +49 9131 77 34 119<br />

Athens<br />

HONG KONG<br />

Tel +3 010 748 65 90 Fax +3 010 779 65 93<br />

Kowloon<br />

HUNGARY<br />

Tel +852 2395 4838 Fax +852 2736 6220<br />

Budapest<br />

INDONESIA<br />

Tel +36 1 236 3700 Fax +36 1 236 3701<br />

Jakarta<br />

ITALY<br />

Tel +62 21 392 7000 Fax +62 21 392 7001<br />

Milan<br />

JAPAN<br />

Tel +390 2 2900 2571 Fax +390 2 657 0078<br />

Tokyo<br />

MALAYSIA<br />

Tel +81 3 5776 4780 Fax +81 3 5776 4789<br />

Kuala Lumpur<br />

NETHERLANDS<br />

Tel +60 3 7958 1010 Fax +60 3 7958 3030<br />

Eindhoven<br />

NORWAY<br />

Tel +31 40 292 3292 Fax +31 40 292 3299<br />

Asker<br />

PHILIPPINES<br />

Tel +47 66 90 73 00 Fax +47 66 90 73 01<br />

Metro Manila<br />

POLAND<br />

Tel +632 759 22 00 Fax +632 759 22 01<br />

Warsaw<br />

PORTUGAL<br />

Tel +48 22 608 46 00 Fax +48 22 608 46 01<br />

Porto<br />

PR CHINA<br />

Tel +351 22 834 8940 Fax +351 22 830 4091<br />

Shanghai<br />

REPUBLIC OF SOUTH AFRICA<br />

Tel +86 21 6354 3977 Fax +86 21 6354 3029<br />

Centurion<br />

SINGAPORE<br />

Tel +27 12 663 5350 Fax +27 12 663 5370<br />

Singapore<br />

SLOVAKIA<br />

Tel +65 63 33 33 00 Fax +65 63 33 33 01<br />

Bratislava<br />

SOUTH KOREA<br />

Tel +421 2 4363 3661 Fax +421 2 4342 5826<br />

Seoul<br />

SPAIN<br />

Tel +82 2 563 6411 Fax +82 2 563 6495<br />

Madrid<br />

SRI LANKA<br />

Tel +34 91 567 04 46 Fax +34 91 567 04 49<br />

Colombo<br />

SWEDEN<br />

Tel +94 1 321 800 Fax +94 1 321 801<br />

Linköping<br />

THAILAND<br />

Tel +46 13 460 40 00 Fax +46 13 460 40 01<br />

Bangkok<br />

UNITED KINGDOM<br />

Tel +66 2 635 0900 Fax +66 2 635 0901<br />

London Tel +44 149 4428 900 Fax +44 149 4428 901<br />

BAE SYSTEMS-<strong>IFS</strong><br />

USA<br />

Tel +44 1895 208 000 Fax +44 1895 208 001<br />

Chicago IL Tel +1 847 592 0200 Fax +1 847 592 0201<br />

Toll Free In<strong>for</strong>mation Tel +1 888 437 4968<br />

www.ifsworld.com<br />

©2002 Industrial and Financial Systems, <strong>IFS</strong> AB.<br />

enterprise with e-business solutions that offer partner, customer,<br />

and supplier collaboration.<br />

A leading global business applications supplier, <strong>IFS</strong> has more<br />

than 3,100 employees, with sales in 43 countries.<br />

If you need further in<strong>for</strong>mation, e-mail to info@ifsworld.com,<br />

contact your local <strong>IFS</strong> office or visit our web site, www.ifsworld.com.<br />

Partners and associated companies<br />

BRAZIL<br />

Alliance Tel +55 21 2544 3582 Fax +55 21 2215 7147<br />

GPSul Soluções Empresariais Tel +55 51 3235 3416 Fax +55 51 3235 3416<br />

Freedom Solutions S/C Ltda Tel +55 12 3942 2450 Fax +55 12 3923 1791<br />

Inachis Io Tel +55 41 342 8370 Fax +55 41 342 8370<br />

Mac Chips Tel +55 11 4330 3443 Fax +55 11 4330 3443<br />

Novabase<br />

INDIA<br />

Tel +55 11 3848 5120 Fax +55 11 3848 5122<br />

Escosoft Technologies<br />

INDONESIA<br />

Tel +91 11 695 9981 Fax +91 11 695 9785<br />

Golisa Dotkom Indo, PT<br />

IRELAND<br />

Tel +62 21 4786 2222 Fax +62 21 471 6531<br />

Clarion Consulting Ltd<br />

JAPAN<br />

Tel +353 1 802 5178 Fax +353 1 813 0017<br />

NEC Corporation Tel +81 3 3798 9878 Fax +81 3 3798 9879<br />

Nihon Unisys, Ltd<br />

JORDAN<br />

Tel:+81 3 5546 4111<br />

CEB Jordan Tel +962 6516 1116 Fax +962 6516 1110<br />

JMMS<br />

MEXICO<br />

Tel +962 6553 5341 Fax +962 6551 5342<br />

Evolución In<strong>for</strong>mática S.A. de C.V.<br />

MOROCCO<br />

Tel +52 55 5536 3922 Fax +52 55 5687 1915<br />

Omnidata<br />

NEW ZEALAND<br />

Tel +212 22 98 70 70 Fax +212 22 98 75 05<br />

David Ward Limited<br />

PORTUGAL<br />

Tel +64 4 473 6228 Fax +64 4 473 7991<br />

Artsecrets – Tecnologias de In<strong>for</strong>mação, Lda Tel +351 22 939 6280 Fax +351 22 939 6289<br />

GesSystem, Soluçõesde Gestão Empresarial, Lda Tel +351 21 382 8260 Fax +351 21 382 8261<br />

Novabase Gestão Empresarial S.A. Tel +351 21 383 6300 Fax +351 21 383 6301<br />

S&T – Sistemas e Tecnologia In<strong>for</strong>mática, Lda Tel +351 22 834 8930<br />

RUSSIA<br />

Fax +351 22 830 4025<br />

Corporate Financial Systems Tel +7 095 788 07 70 Fax +7 095 788 07 70<br />

Fors Ltd.<br />

SAUDI ARABIA<br />

Tel +7 095 787 70 40 Fax +7 095 787 70 47<br />

Industrial & Financial Systems Arabia (Jeddah) Tel +966 2 606 2468 Fax +966 2 606 2476<br />

Industrial & Financial Systems Arabia (Riyadh)<br />

TAIWAN<br />

Tel +966 1 460 1372 Fax +966 1 460 1389<br />

Vatrend Inc.<br />

TURKEY<br />

Tel +886 2 8369 3778 Fax + 886 2 8369 3169<br />

eCon Consultancy & In<strong>for</strong>mation Technologies Ltd Tel +90 216 441 6877 Fax +90 216 441 6847<br />

<strong>IFS</strong> Turkey<br />

UKRAINE<br />

Tel +90 212 231 7805 Fax +90 212 296 1951<br />

InfoPlus<br />

USA<br />

Tel +380 44 517 6311 Fax + 380 44 517 5471<br />

Applied Micro Computer (AMI) Tel +1 815 344 0002 Fax +1 815 344 0287<br />

Computer Task Group (CTG) Tel +1 219 738 1908 Fax +1 219 738 2683<br />

Computer Task Group (CTG) Tel +1 630 434 0312 Fax +1 630 434 0360<br />

Software One Tel +1 248 280 0550 Fax +1 248 280 0559<br />

The Support Group (TSG) Tel +1 512 266 4400 Fax +1 512 266 4401<br />

THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR <strong>IFS</strong>’ SOFTWARE PRODUCTS AND TECHNOLOGY.<br />

SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS<br />

ANY COMMITMENT OR REPRESENTATION.<strong>IFS</strong> AND ALL <strong>IFS</strong> PRODUCT NAMES ARE TRADEMARKS OF <strong>IFS</strong>. THE NAMES OF ACTUAL<br />

COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS.

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