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Radio Plymouth - Ofcom Licensing

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RADIO<br />

PLYMOUTH<br />

An application to <strong>Ofcom</strong> for the new<br />

Independent <strong>Radio</strong> Licence for<br />

PLYMOUTH<br />

December 2005


GENERAL INFORMATION<br />

(a) Name of Applicant<br />

RADIO PLYMOUTH LTD<br />

RADIO PLYMOUTH<br />

(b) Main Contact (For Public Purposes)<br />

Paul Hussell - 01752 203500<br />

C/o Gill Akaster Solicitors, 25 Lockyer St, <strong>Plymouth</strong> PL1 2QW<br />

paul.hussell@gillakaster.com<br />

(c) Proposed Station Name<br />

RADIO PLYMOUTH<br />

(d) Brief Description of Programme Service<br />

A full service of music and information for the people of <strong>Plymouth</strong>, featuring<br />

a broad mix of music from the past 50 years with news, interviews and<br />

information about the world in general and <strong>Plymouth</strong> in particular.<br />

2


RADIO PLYMOUTH<br />

3


RADIO PLYMOUTH<br />

SECTION 105(A): ABILITY TO MAINTAIN PROPOSED SERVICE<br />

1. Ownership and control of company which will operate the licence.<br />

(a) Board of Directors<br />

DAVID RODGERS – Chair<br />

Occupation: Company Director<br />

Other Lets Go Travel Ltd (non-exec)<br />

Directorships: Peninsula Media Ltd (chair)<br />

Background:<br />

David Rodgers has worked in broadcasting in the Westcountry all his adult life, for both the<br />

BBC and commercial sector.<br />

In 1989 he became the founding managing director of Orchard FM in Somerset. Orchard<br />

was conceived in a boom but launched in a recession, tough lessons were learned the hard<br />

way and hungry predators were vigorously fought off! The company remained independent<br />

and was turned around, evolving into Orchard Media. It went on to become an important<br />

ingredient of the winning applicant groups for Lantern FM in North Devon and Wessex FM in<br />

Dorset. In 1993 Orchard Media was the driving force behind the successful Gemini <strong>Radio</strong><br />

bid for the South & East Devon licences then held by DevonAir <strong>Radio</strong>. Orchard Media<br />

stations had some of the best audience figures and margins on the network and flourished<br />

as an independent company for ten years until it was sold in 1999.<br />

Since then David has concentrated on developing new businesses in his home patch,<br />

notably Lets Go Travel, which he has helped grow from a small North Devon travel agent<br />

into a serious regional player. The company employs over 200 staff with turnover exceeding<br />

£40 million per annum. Lets Go Travel continues to grow in the region and has won many<br />

industry awards for innovation.<br />

In 1999 David was asked to chair the Lloyds/TSB South West Olympic Appeal which raised<br />

funds to enable the British “Team 2000” to acclimatize and train in Africa before heading on<br />

to Sydney for the games themselves.<br />

Having lived in the city all his adult life, David is inspired by <strong>Plymouth</strong>’s unique history and<br />

passionate about its exciting future, the city is fast developing. He also believes that<br />

<strong>Plymouth</strong> should have a great local radio station, one that applauds the city’s successes but<br />

is not afraid to challenge its shortcomings. He is determined that, if awarded the licence,<br />

<strong>Radio</strong> <strong>Plymouth</strong> should be just such a station.<br />

4


RADIO PLYMOUTH<br />

PAUL HUSSELL - Company Secretary<br />

Occupation: Equity partner of Gill Akaster Solicitors<br />

Other Gill Akaster Solicitors<br />

Directorships: Peninsula Media Ltd.<br />

Clearwater Conveyancing Ltd.<br />

Peninsula Finance plc.<br />

Background:<br />

Paul is 42 and following school started off as a trainee journalist with West of England<br />

Newspapers before embarking on a law degree at Cardiff University.<br />

On graduation he started his legal career with Bond Pearce in their <strong>Plymouth</strong> office as a<br />

trainee solicitor. Upon qualifying he remained with the firm in their commercial department<br />

for two years before moving to New Zealand for 12 months to travel the country, working on<br />

sheep farms to pay his way.<br />

Upon his return he joined another local legal practice in <strong>Plymouth</strong>, handling both residential<br />

and commercial property, before joining Gill Akaster in 1996. In 1997 Paul was made a<br />

partner and in 2001 he was asked to become an equity partner having developed the<br />

residential conveyancing department into one of the largest operations south of Bristol. Paul<br />

is also one of the founder directors of Peninsula Finance plc.<br />

Paul’s family has long had an association with the media industry in <strong>Plymouth</strong>. His father,<br />

Bob Hussell, was the founder and managing director of <strong>Plymouth</strong> Sound until his untimely<br />

death.<br />

Paul joined the founding board of <strong>Radio</strong> <strong>Plymouth</strong> three years ago and has been delighted<br />

to contribute in a legal capacity over the intervening period.<br />

5


RADIO PLYMOUTH<br />

CHRISTINE GATEHOUSE – Non Executive<br />

Occupation: Company Director<br />

Other<br />

Directorships: Victoria Group Ltd<br />

Background:<br />

Christine Gatehouse is a real local girl, born and educated in <strong>Plymouth</strong>. On leaving<br />

Devonport High School Christine became a management trainee with Marks and Spencer.<br />

After a short break having her two children she joined the building industry.<br />

Well known to the business community across the South West as a high achieving business<br />

woman who headed up McAlpines in the region, she introduced them to the South West<br />

and oversaw their growth from one employee to approx 200.<br />

A number of prestigious projects in the area are testament to her drive and enthusiasm.<br />

Projects such as Treliske Hospital, Sutton Harbour Fish Market, Sherwell Church and<br />

Pembroke Street among them.<br />

The past 10 years have seen her working alongside her husband Mark in developing<br />

waterside sites around the UK for the port and shipping industry, as such she has a keen<br />

interest in <strong>Plymouth</strong>’s own waterfront development.<br />

During the past decade Victoria Group has grown from owning one small port in <strong>Plymouth</strong> to<br />

now owning five, in <strong>Plymouth</strong>, Bristol, County Durham, Boston and Liverpool. The company<br />

is known for its imaginative vision and its ability to work in harmony with local authorities,<br />

residents and businesses.<br />

Christine remains passionate about the city in which she was born and has worked all her<br />

life. Her commitment to its future is unwavering and, as <strong>Plymouth</strong> moves from a dockyard<br />

and navy based economy to retail, education, leisure and tourism, she will ensure that<br />

<strong>Radio</strong> <strong>Plymouth</strong> has a strong voice in the quality of that change.<br />

6


RADIO PLYMOUTH<br />

RICHARD BATH – Non-Executive<br />

Occupation: Journalist & Presenter<br />

Other<br />

Directorships: Bars & Tone Ltd<br />

Background:<br />

Richard has worked as a journalist and presenter in Canada, Hong Kong, Birmingham,<br />

London and <strong>Plymouth</strong>.<br />

He spent 23 years in London working in radio news for LBC, Capital <strong>Radio</strong> and BBC <strong>Radio</strong><br />

4 (World at One, PM, World this Weekend). Richard travelled extensively reporting on<br />

events all over the world, covering political summits, and has also worked as a political<br />

reporter at Westminster for four years. He then moved to BBC Television as a reporter for<br />

the London news programme, London Plus, going on to present the programme.<br />

After eight years at BBC <strong>Radio</strong> and TV Richard joined ITN presenting bulletins and rolling<br />

news programmes. He also presented business news at Sky as well as fronting many<br />

corporate videos and events. For the past seven years Richard has been the main anchor<br />

for the ITV news programme, Westcountry Live, based in <strong>Plymouth</strong>. He has also fronted a<br />

number of other Westcountry-focused programmes for the local ITV audience.<br />

As a well known local journalist Richard has chaired events at the university and public<br />

debates on the rapid changing economy in the city, in particular the local 20/20 initiative<br />

concerning the development of a strategic plan for <strong>Plymouth</strong>’s future. He has daily contact<br />

with the issues surrounding the changes taking place in the city and frequently interviews<br />

the local MPs and key movers and shakers in the region.<br />

Richard is ideally placed to contribute to the development of a second radio licence in<br />

<strong>Plymouth</strong> which plans to draw in listeners not yet served musically by any other service<br />

focused on the city, who are also likely to be interested in the speech plans for the station.<br />

The age group targeted by <strong>Radio</strong> <strong>Plymouth</strong> is the group most likely to be involved in<br />

shaping <strong>Plymouth</strong>’s future as we embark on one of the most dynamic periods in the city’s<br />

long history.<br />

As a well known personality in the Westcountry, Richard has also chaired a number of<br />

events and conferences focusing on regional development and, specifically, the economic<br />

regeneration of <strong>Plymouth</strong>.<br />

7


RADIO PLYMOUTH<br />

KAREN STOCKDALE – Non-Executive<br />

Occupation: Development Director for Third Man Productions<br />

Other <strong>Plymouth</strong> Media-Partnership Ltd<br />

Directorships: Cornwall Film AVIS-D Ltd<br />

Background:<br />

Karen Stockdale has over 25 years experience working in broadcasting and media<br />

production. She began her career in the mid 70s, working at one of the first commercial<br />

radio stations to be launched in the UK. Her responsibilities included running the music<br />

library, answering listener’s queries and helping with sales and promotions.<br />

In the 80’s and 90’s Karen had a range of jobs in commercial television, rising through the<br />

ranks to senior management positions. Promoted to head of regional programmes and then<br />

to controller of features, she was the executive producer for over 100 hours of programming<br />

each year in a wide range of genres, from documentary to entertainment, and from religion<br />

to children’s programmes.<br />

In 1999 Karen became development director of The Third Man Productions, a broadcast<br />

and corporate multimedia company based in <strong>Plymouth</strong>. Appointed as the director of the<br />

Celtic Film and Television Festival in 2001, she was successful in bidding for funding from<br />

Objective One, the Rural Development Programme, and a range of commercial sponsors.<br />

The festival ran a number of awards for radio production.<br />

Karen is also the company secretary and coordinator for <strong>Plymouth</strong> Media-Partnership Ltd.,<br />

the organisation supports and develops companies and individuals working in the media in<br />

<strong>Plymouth</strong> and the surrounding area. Her role involves working closely with the South West<br />

of England Regional Development Agency through South West Screen, <strong>Plymouth</strong> City<br />

Council and a range of commercial organisations and education providers.<br />

She represents the creative industries on the implementation group for <strong>Plymouth</strong> Business<br />

Growth, and is involved in a range of initiatives such as the <strong>Plymouth</strong> Creative Training-<br />

Partnership. Karen is also a director of Cornwall Film AVIS-D Ltd., the organisation<br />

responsible for the development and support of the media and new media sectors in<br />

Cornwall.<br />

Karen is active in several media training initiatives and will make sure the company is aware<br />

of the latest training opportunities, working with management and staff to identify any<br />

weaknesses where training would enhance performance.<br />

8


NEIL ROMAIN – Non-Executive<br />

RADIO PLYMOUTH<br />

Occupation: Managing Director, LMC Ltd<br />

Other<br />

Directorships: London Media Co Ltd<br />

Time FM 107.5 Ltd<br />

Tristar Broadcasting Ltd<br />

Tide FM Ltd<br />

Time FM 106.8 Ltd<br />

Time FM 107. Ltd<br />

Palm FM Ltd<br />

Orwell FM Ltd<br />

Estuary FM Ltd<br />

Ingenu Ltd<br />

Background:<br />

Neil Romain joined Sunrise Group in January 2004 as managing director of its newlyestablished<br />

London Media Company (LMC) subsidiary, responsible for the group’s<br />

mainstream (English language) radio services. He led the team negotiating the acquisition<br />

of the stations in Romford and Slough which brought the number of station within the LMC<br />

stable up to five.<br />

As well as taking responsibility for the overall financial and programming performance of the<br />

LMC services, Neil represents the Sunrise Group in its dealings with <strong>Ofcom</strong>, the trade<br />

association and other radio industry projects, both in the UK and overseas. He has been<br />

actively involved in the group’s non-broadcasting commercial activities, including the<br />

relaunch of its night club in London’s West End.<br />

Neil has acquired a deep understanding of radio industry finance and operations, both as a<br />

practitioner and previously as a regulator. Prior to joining Sunrise, he served for 13 years<br />

with the <strong>Radio</strong> Authority as its director of finance and personnel and latterly as deputy chief<br />

operating officer, and previously as radio finance officer with its predecessor body, the<br />

Independent Broadcasting Authority.<br />

During his time at the <strong>Radio</strong> Authority, Neil was actively involved in developing the policies<br />

and strategies that have shaped the present structure of the UK radio industry.<br />

He is a qualified Company Secretary.<br />

9


HUGH SCULLY – Non-Executive<br />

RADIO PLYMOUTH<br />

Occupation: Chair (Fine Art Productions Ltd)<br />

Other Fine Art Productions Ltd.<br />

Directorships: Peninsula Media Ltd.<br />

Background:<br />

Hugh Scully has been in broadcasting for more than forty years, born in Wiltshire, and<br />

educated in Somerset he has spent virtually the whole of his adult life in the Westcountry.<br />

Hugh’s career began in the West Region of the BBC in 1963 where he was a roving reporter<br />

for BBC radio and television based in <strong>Plymouth</strong>. In 1967 he became the main presenter of<br />

the nightly news programme “Spotlight South West”. In 1977 he was invited to London to<br />

join the London based presenting team of “Nationwide”, the popular early evening current<br />

affairs programme.<br />

In tandem with his role as a radio and television journalist Hugh Scully also became widely<br />

known as the presenter of the enormously successful “Antiques Roadshow” which he<br />

fronted for twenty years.<br />

His passion for music was shared with listeners across the UK when he presented <strong>Radio</strong> 2’s<br />

“Melodies for You”.<br />

Hugh honed his business skills in the 1980’s by forming the independent television film<br />

company Fine Art Productions. He rapidly built it into an organization with a turnover in<br />

excess of £2 million a year, with a string of major award winning documentaries including,<br />

“The Falklands War” – “The Wasted Windfall” “Primo Levi” – “The Wilderness Years” – “The<br />

Gulf War” and, most notably, “Thatcher – The Downing Street Years”, made with the full cooperation<br />

of the former prime minister and winning huge critical acclaim.<br />

In his 40 years as a presenter and producer, Hugh Scully has worked for BBC 1, BBC 2,<br />

ITV, Channel 4, Channel 5 and <strong>Radio</strong>’s 2, 3 and 4.<br />

He is one of Britain’s most experienced broadcasters and has a long association with<br />

<strong>Plymouth</strong>.<br />

10


RADIO PLYMOUTH<br />

(b) Proposed Investing and Shareholding Structure<br />

The company will issue 548,500 shares valued at £1 each. This represents the £48,500 seedcorn<br />

already provided by investors to support our two trial broadcasts and the application costs, and a<br />

further £500,000 should we win the licence.<br />

Shareholder profile is as follows:<br />

Name No. of Shares Cost (£) Percentage<br />

Christine Gatehouse, <strong>Plymouth</strong> 10,970 10,970 2.0%<br />

Charles Howeson, <strong>Plymouth</strong> 10,970 10,970 2.0%<br />

Karen Stockdale, <strong>Plymouth</strong> 10,970 10,970 2.0%<br />

Phillip Schofield, Henley 27,425 27,425 5.0%<br />

Hugh Michelmore, <strong>Plymouth</strong> 27,425 27,425 5.0%<br />

Hugh Scully, Cornwall 54,850 54,850 10.0%<br />

Richard Bath, <strong>Plymouth</strong> 82,275 82,275 15.0%<br />

Paul Hussell, Totnes 93,245 93,245 17.0%<br />

David Rodgers, <strong>Plymouth</strong> 93,794 93,794 17.1%<br />

London Media Company 136,576 136,576 24.9%<br />

Full addresses have been supplied to <strong>Ofcom</strong> in confidence as have all shareholders ability to fund<br />

the above.<br />

There will be only one class of share, all equal and issued at the same price. A shareholders<br />

agreement is in place which includes pre-emption rights and a moratorium on the sale of shares,<br />

this is available for <strong>Ofcom</strong> should a copy be required.<br />

(c) Involvement of the Applicant in Specified Activities<br />

(a) Advertising agencies: None<br />

(b) Newspapers None :<br />

(c) Other broadcasting interests:<br />

London Media Company Ltd. (LMC) and its parent Sunrise <strong>Radio</strong> Limited are both existing<br />

<strong>Ofcom</strong> licensees. The following summarises the activities of these companies; further details<br />

can be provided if required.<br />

11


RADIO PLYMOUTH<br />

LONDON MEDIA COMPANY LIMITED<br />

• LMC was established in January 2004 as a wholly-owned subsidiary of Sunrise <strong>Radio</strong><br />

Limited as the vehicle for its entry into mainstream English language broadcasting.<br />

• LMC currently operates Time FM 106.8 in South-East London, Time FM 107.3 covering the<br />

London boroughs of Lewisham and Southwark, Time FM 107.5 in Romford, and Star FM<br />

106.6 serving Slough, Maidenhead and Windsor, together with Easy <strong>Radio</strong> London on DAB.<br />

• The company aims to extend its operations through successful applications for new licences<br />

and further acquisition. LMC is the controlling shareholder (alongside local shareholders) in<br />

the recently awarded Torbay licence which will launch in mid 2006 .<br />

• The directors of LMC are Neil Romain and Avtar Lit.<br />

SUNRISE RADIO LIMITED<br />

• Sunrise Group has operated as a successful and profitable ethnic broadcaster in the UK for<br />

over 15 years. Its mainstay Sunrise <strong>Radio</strong>, broadcasting on the analogue 1458 kHz AM<br />

frequency to Greater London, has also been available for much of its life on satellite (initially<br />

on the Astra satellite and latterly on the Sky platform). It has also recently launched its<br />

Kismat format in Greater London on the 1035 kHz frequency.<br />

• The company has made a substantial commitment to and investment in digital radio, and<br />

operates six DAB services with its Sunrise format, in Edinburgh, Glasgow, London,<br />

Birmingham, Coventry and Wolverhampton; and four under its new Yarr (Young Asian<br />

<strong>Radio</strong>) format, in Bradford, Coventry, Wolverhampton and London.<br />

• Through its majority shareholder the company also operates radio stations in Sri Lanka and<br />

Mauritius. It also has a number of non-radio interests.<br />

• Sunrise Group is ultimately controlled by Avtar Lit and other family interests. The directors of<br />

the company are Avtar Lit, Tony Lit, Shammy Batra and Ravi Jain.<br />

12


RADIO PLYMOUTH<br />

SUNRISE GROUP UK BROADCASTING INTERESTS<br />

Licence Holding TSA Broadcast Area Platform<br />

Sunrise <strong>Radio</strong> Limited Al-156 100% 10,435,000 Greater London AM Analogue<br />

Sunrise <strong>Radio</strong> Limited DP-006 100% 10,435,000 Greater London DAB Digital<br />

Sunrise <strong>Radio</strong> Birmingham DP-006 100% 2,006,000 Birmingham DAB Digital<br />

Sunrise <strong>Radio</strong> Coventry DP-006 100% 647,000 Coventry DAB Digital<br />

Sunrise <strong>Radio</strong> Edinburgh DP-006 100% 1,118,000 Edinburgh DAB Digital<br />

Sunrise <strong>Radio</strong> Glasgow DP-006 100% 1,834,000 Glasgow DAB Digital<br />

Sunrise <strong>Radio</strong><br />

Wolverhampton<br />

DP-006 100% 1,279,000 Wolverhampton DAB Digital<br />

Kismat <strong>Radio</strong> London AL-160 100% 10,435,000 Greater London AM Analogue<br />

YARR Bradford DP-006 100% 776,000<br />

13<br />

Bradford /<br />

Huddersfield<br />

DAB Digital<br />

YARR Coventry DP-006 100% 647,000 Coventry DAB Digital<br />

YARR London DP-006 100% 10,435,000 London DAB Digital<br />

YARR Wolverhampton DP-006 100% 1,279,000 Wolverhampton DAB Digital<br />

Bradford City <strong>Radio</strong> Limited AL-037 33% 486,000 Bradford FM Analogue<br />

Bradford City <strong>Radio</strong> Limited DP-061 33% 776,000<br />

Tristar Broadcasting Limited AL-148 100% 220,000<br />

Bradford &<br />

Huddersfield<br />

Slough/<br />

Maidenhead<br />

DAB Digital<br />

FM Analogue<br />

Time FM 106.8 Limited AL-040 100% 484,000 Thamesmead FM Analogue<br />

Time FM 107.3 Limited AL-219 100% 302,000<br />

Lewisham / SE<br />

London<br />

FM Analogue<br />

Time FM 107.5 Limited AL-216 100% 374,000 Havering FM Analogue<br />

Easy <strong>Radio</strong> London Limited DP-006 100% 10,435,000 Greater London DAB Digital<br />

Palm FM Limited<br />

not onair<br />

60% 200,000 Torbay FM Analogue<br />

Sunrise is also available on Sky Channel 883 and Telewest and NTL cable networks<br />

Kismat <strong>Radio</strong> is also available on Sky Channel 923;<br />

Yarr <strong>Radio</strong> is also available on Sky Channel 937


RADIO PLYMOUTH<br />

The following are shareholders in Peninsula Media Ltd:<br />

David Rodgers 24%<br />

Paul Hussell 24%<br />

Richard Bath 21%<br />

Hugh Scully 15%<br />

Hugh Michelmore 5%<br />

Phillip Schofield 5%<br />

Christine Gatehouse 2%<br />

Charles Howeson 2%<br />

Karen Stockdale 2%<br />

Peninsula Media has been set up to invest in new media opportunities that arise in the South<br />

West and which may have broadcast or business synergies with <strong>Radio</strong> <strong>Plymouth</strong>.<br />

Hugh Scully is chairman and owner of 51% of the independent television production<br />

company, Fine Art Productions.<br />

Karen Stockdale owns 50% of the Third Man Productions Ltd.<br />

(d) Bodies whose objects are wholly or mainly of a religious nature: None<br />

(e) Bodies whose objects are wholly or mainly of a political nature: None<br />

(f) Local authorities: None<br />

(g) Other publicly-funded bodies: None<br />

14


RADIO PLYMOUTH<br />

2. Financial and business plan<br />

BACKGROUND INFORMATION:<br />

David Rodgers first became interested in a new radio licence for his home city back in 1995 whilst<br />

chief executive of Orchard Media. Accordingly he helped establish the Armada Broadcasting<br />

Company applying for the re-advertised AM & FM licences operated by <strong>Plymouth</strong> Sound.<br />

There was a feeling then that much of the adult audience was not being offered the sort of local<br />

radio that really appealed to them and research at that time confirmed this. As in the overwhelming<br />

majority of cases however, The <strong>Radio</strong> Authority re-awarded the licences to the incumbent. Things<br />

went quiet for a few years until <strong>Ofcom</strong> decided that some markets with available spectrum would<br />

now be robust enough to support an additional local service.<br />

In early 2003 <strong>Radio</strong> <strong>Plymouth</strong> was formed and the founding shareholders decided to support two<br />

trial broadcasts and lobby <strong>Ofcom</strong> for an additional station in <strong>Plymouth</strong>. A station which we believed<br />

would complement <strong>Plymouth</strong> Sound by appealing to a different audience, featuring a more mature<br />

style of presentation with a greater emphasis on the quality of speech and a broad spectrum of<br />

music that would engage our target audience.<br />

Following RSLs in 2003 and 2004 we now felt that we understood the local market place much more<br />

comprehensively so set out to test and develop our assumptions with robust and detailed research.<br />

During the trials, extensive advertising and marketing attracted a high level of interest from other<br />

potential local investors. We wanted a tightly controlled, well funded company with a range of media,<br />

business and community skills and resolved to limit the number of shareholders to a maximum of<br />

ten and by early 2004 we were fully subscribed.<br />

More recently, the board also decided that we may consider a corporate partner but for one reason<br />

only: to forge a link with neighbouring Devon stations so that regional and national sales could be<br />

maximised and some non on-air services combined, whilst protecting the dedicated output of our<br />

station for <strong>Plymouth</strong>.<br />

Three existing radio groups approached us but only LMC, as the major shareholder in Palm FM in<br />

Torbay, ticked the right box for <strong>Radio</strong> <strong>Plymouth</strong>. Diluting one’s shareholding is never an easy thing<br />

to consider. Our consortium, however, took the strategic decision that a qualified partner with<br />

current radio operating experience would enhance the potential success of the station.<br />

15


(a) Overall Financial Strategy<br />

RADIO PLYMOUTH<br />

<strong>Radio</strong> <strong>Plymouth</strong> considers it essential to establish itself quickly in the marketplace as a broadcaster<br />

of ability, style and integrity. We must ensure our output is consistent, enjoyable and relevant to our<br />

audience and of a constantly high standard.<br />

Marketing is crucial. We will be innovative in the way we win listeners and attract new advertisers,<br />

offering something that cannot be found on the dial now – a great local service that recognizes that<br />

we live in <strong>Plymouth</strong> but are all citizens of a global village. We have allocated substantial funds for<br />

advertising ourselves in the existing media and intend to continue to do so on a regular basis. There<br />

will be a carefully crafted advertising and PR campaign building up to our on-air date; including a full<br />

colour newspaper delivered to all households within a few days of the start of broadcasting with<br />

competitions, incentives and details of programme specials to hook listeners in; mail shots to<br />

potential advertisers; a business launch party and plenty of creative editorial opportunities for the<br />

local press and TV.<br />

Training across all the commercial radio skills, from broadcasting to sales, will be an important part<br />

of our strategy. There is some great talent in our group and we must ensure that we impart their<br />

knowledge to the next generation of management, journalists, broadcasters and revenue<br />

generators; their ideas and energy are the future of our industry. This is not something we say<br />

lightly, it is something we actively encouraged during our trial broadcasts.<br />

“Thank you for the valuable and enjoyable six weeks of work placement we received<br />

at <strong>Radio</strong> <strong>Plymouth</strong>...to find ourselves trained up to drive the on-air desk, help produce<br />

commercials and work alongside the journalists and presenters was an incredibly rich<br />

experience, not just for our course work but also for our future careers”.<br />

Eddie Howell, Paul Anderson and Leon Downer<br />

Students at Deep Blue Sound<br />

With tight financial controls, imaginative sales training and opportunities, and output that is relevant<br />

to our listeners, we intend to build a substantial, loyal audience that will be attractive to potential<br />

advertisers and offer them a focused and cost effective route to customers. There is new and<br />

aggressive competition for revenue on all sorts of media platforms, the only way we will survive and<br />

flourish is to understand that for listeners to choose us above others, we have to be professional,<br />

local and relevant. We will have to fight hard for our audience and revenue otherwise we will simply<br />

disappear in a crowded marketplace.<br />

We have carefully examined the costs and benefits of Digital Broadcasting and, at the moment,<br />

have ruled it out. There is no doubt, however, that digital, and possibly DRM, is the future of the<br />

radio industry and that analogue transmissions will be turned off at some stage. We are fully<br />

committed to the digital switchover and will fund it, either from cash flow, or by a rights issue, at the<br />

appropriate time.<br />

16


RADIO PLYMOUTH<br />

We intend to stream our output on-line from day one. More and more listening is done at the<br />

computer whilst people are working or surfing, it is important that we tap into this audience and use<br />

the website as a way of enhancing the sell for <strong>Radio</strong> <strong>Plymouth</strong> to advertisers. Our output will include<br />

regular reminders to visit our own website where listeners will be able to key into classified<br />

advertising, small ads, listeners’ restaurant reviews and advertisers’ information and special offers.<br />

Our spring monitoring showed that <strong>Plymouth</strong> Sound, Pirate FM and Classic Gold were all running<br />

well over fifteen minutes an hour of adverts and sponsorship announcements in their breakfast<br />

shows. This was cited again and again in our focus groups as an irritant and we have decided to<br />

restrict our commercial airtime to a maximum of nine minutes an hour. This means we must price<br />

our packages very carefully, cost effective enough to tempt existing and new advertisers to the<br />

station but not so cheap that it would be impossible to get the rates up to a decent level in the future.<br />

It is important for us to build market share in the early days of the business and to this end we have<br />

ensured that we have enough working capital to support this strategy.<br />

We recognise that the track record of independents within the radio industry is poor. There seem to<br />

be a number of reasons why this has been the case. Our financial structure should ensure that<br />

<strong>Radio</strong> <strong>Plymouth</strong> bucks the trend. Firstly our local investors are committed to a long term investment<br />

in the radio station; we have included provisions within our shareholders agreement ensuring that<br />

our shareholders are unable to sell out just for a quick profit. Second, the involvement of LMC<br />

ensures that the often underestimated areas of sales and admin support can be delivered in a cost<br />

effective way. We have reached agreement with LMC to contract out advertising scheduling and<br />

some commercial production. We have also agreed that we will provide reciprocal access to<br />

local/regional news stories and offer advertisers regional sales opportunities with Torbay’s Palm FM.<br />

With his experience in successfully setting up and launching both Orchard FM and Gemini <strong>Radio</strong>,<br />

David Rodgers will play the same role, as launch director, at <strong>Radio</strong> <strong>Plymouth</strong>. He will oversee all the<br />

initial contracts, fit out and staffing of the station from licence award to the end of the first half-year<br />

of broadcasting. This will allow the company to start work immediately on award of the licence whilst<br />

placing key management positions and getting essential work started.<br />

Charles Howeson is a distinguished community leader in <strong>Plymouth</strong> currently serving as a Vice chair<br />

of the Local strategic Partnership. He will chair our community liaison forum which will be designed<br />

to ensure that the station not only remains locally focused but is also thoroughly responsive to local<br />

views and issues. The group will meet quarterly to review the company’s success at understanding<br />

and targeting city wide issues and community concerns. It will consist of the MD/Sales director,<br />

programme controller, news editor and, on each occasion, an invited guest from the voluntary,<br />

community and business sectors. <strong>Plymouth</strong> is in a state of great economic and regenerative change<br />

at present and this proactive linkage is seen as fundamental to the role of a truly locally managed<br />

radio station.<br />

All the investors in <strong>Radio</strong> <strong>Plymouth</strong> have two distinct objectives which we believe are not in conflict –<br />

to enjoy running a meaningful radio station for <strong>Plymouth</strong> whilst making a realistic return on our hardearned<br />

cash.<br />

17


(b) Funding<br />

RADIO PLYMOUTH<br />

(i) Share Capital<br />

Share capital of £548,500 will be issued as detailed earlier.<br />

(ii) Loan Stock<br />

The £48,500 shareholder loans to the company to support the RSLs and apply for the<br />

licence will be converted into share capital on award and is included in the above figure.<br />

(iii) Leasing/HP facilities (capital value)<br />

The capital value of leasing and HP facilities is as follows;<br />

1. Vehicle HP: Capital cost £57,000; initial deposit 20%; initial HP debt £45,600.<br />

2. Arqiva TBC: Includes capital equipment to the value of £50,000.<br />

(iv) Bank overdraft<br />

HSBC Bank has agreed an overdraft facility of £150,000 to provide additional working<br />

capital should it be required. This would attract interest at 1.5% over base. Further details<br />

and confirmation are provided in the confidential appendix ‘A’.<br />

(v) Grants and donations<br />

None have been sought nor are they required.<br />

(vi) Other<br />

None.<br />

(c) Financial Projections<br />

The market<br />

“<strong>Plymouth</strong> city centre is a sleeping giant. It has more unrealised economic and<br />

retail potential than perhaps any other city in the UK”.<br />

David Draffan, City Centre Manager<br />

All that is set to change. <strong>Plymouth</strong> is the 14 th largest city in the UK, but its retail ranking puts it in 29 th<br />

position. It has, however, the potential to become a top 20 UK retail destination and a regional<br />

centre for Devon and Cornwall. Before world war two it was just that but subsequent rebuilding left a<br />

city centre largely devoid of residents, resulting in a deserted and dull evening and night time<br />

environment which was considered unattractive and unsafe.<br />

But <strong>Plymouth</strong> is now developing fast, in 2006 the new £200 million P&O shopping mall will open at<br />

the top of town bringing many new or enlarged retail outlets. New houses, flats and luxury<br />

apartments are springing up under the plan devised by internationally respected urban regenerator<br />

architect, David MacKay. Both new and existing retail space in the city is at a premium indicating a<br />

healthy and growing market.<br />

18


RADIO PLYMOUTH<br />

All this combined with the forecast population growth and the improving transport infrastructure<br />

means there is undoubtedly room for another radio service in <strong>Plymouth</strong>. Indeed the vast majority of<br />

business people we have spoken to would welcome a new radio station and some competition in<br />

the local media market place. We explore this further in the research section of the document.<br />

Revenue<br />

Our rate card is carefully crafted on good value, robust enough to ensure future increases are<br />

achievable yet offering realistic competition in the local market.<br />

<strong>Plymouth</strong> Sound recently quoted a CPT of £3.10 with an average spot rate of £34.98 for a three<br />

week Daytime campaign comprising 105 spots. Whilst our rates will be competitive against those<br />

figures, we want to increase radio’s share of the local advertising cake, not rob Peter to pay Paul.<br />

Research shows our plan to broadcast a radio service aimed at a newly defined audience is<br />

attractive not only to the bigger, existing advertisers, but also to medium and smaller businesses.<br />

<strong>Radio</strong> is a medium that, until now, many have been priced out of. The tighter coverage area of this<br />

licence allows some of the more locally focused businesses to get better value for their marketing<br />

budget by using <strong>Radio</strong> <strong>Plymouth</strong>.<br />

The highly successful local daily newspaper, the “Evening Herald”, charges £640 for a black &<br />

white, one-off, quarter page advert and has a circulation of 42,194 claiming readership of 123,882.<br />

(source: JICREG)<br />

We believe we could sell 30% of our total available airtime (c.40% of 06.00-00.00) in year one at an<br />

average spot rate of £10. Our basic weekly package of 35 transmissions, evenly spread across<br />

seven days (06.00 – 00.00) will represent an investment of £350 and, according to our research,<br />

should reach an audience of 40,000 adults in year one. This is consistent with our understanding of<br />

what other similar sized stations are achieving from their local sales and when set against our<br />

audience projections they generate a local revenue yield per thousand listening hours that falls<br />

within that achieved by a range of stations that we used to benchmark our own performance<br />

expectations.<br />

We have been very cautious about our predictions for national revenue, not only in the first year but<br />

thereafter. We are aware that we could sign up with a national representation house and that as<br />

part of a group sell they have advised us that we could generate national revenue well in excess of<br />

what we have included in our forecasts. However we also recognize that the yield on these spots is<br />

considerably lower than is achieved at a local level and that the impact delivery basis of the sale<br />

means that these advertisers require much heavier campaigns than we would normally want to run.<br />

19


RADIO PLYMOUTH<br />

This detracts from both the programming sound of the stations and undermines the local advertisers<br />

own campaigns. The high levels of commercial minuteage on other stations was a consistent<br />

negative theme that our research picked up as we developed our application proposals. For this<br />

reason we have included in our forecasts a level of national revenue that we believe will be<br />

generated by dealing with agencies direct, but we also recognise that these will be few in number.<br />

Our revenue projections also include a level of sponsorship and promotion income which is based<br />

on a percentage of local sales. The level of income that we have assumed from this source is<br />

consistent with current industry performance. We would expect this income to be generated from<br />

within the local market and understand that advertisers demand more creative opportunities than<br />

just airtime, which are determined by their own marketing objectives.<br />

Overall our revenue projections represent what we consider to be achievable targets for a new<br />

<strong>Plymouth</strong> radio station. We will undoubtedly pick up some revenue that currently goes to other<br />

commercial radio stations whose signals are heard within <strong>Plymouth</strong>; however we believe that we will<br />

also be able to draw revenue from other media particularly the local press.<br />

Costs<br />

Despite the growing market place, a new radio station would have to keep a tight grip on its<br />

operating costs and be sufficiently financed to give it a fighting chance in its early days of<br />

broadcasting, we don’t expect the competition to lie down and play dead.<br />

We have budgeted for twelve staff with a sales team of four, including a sales director/MD.<br />

<strong>Plymouth</strong>’s tight TSA means that the vast majority of the businesses are within a manageable five<br />

mile semi-circle from the city centre. We will be able to visit them more often than a larger TSA<br />

would allow. Our marketing budget, both pre-operational and in our early years, includes appropriate<br />

funding to target these businesses in an attractive and creative way.<br />

<strong>Radio</strong> <strong>Plymouth</strong> will employ four staff presenters, including an on-air programme controller who will<br />

contribute to all aspects of the station’s output and be actively involved in PR within the community,<br />

from presenting OB’s to opening fetes and fairs.<br />

Three full time journalists will staff our newsroom with freelance and back up cover for weekend<br />

shifts, ongoing major stories, sport and traffic & travel.<br />

We have budgeted key staff incentives which will encourage them to reach challenging but<br />

achievable targets.<br />

Bookkeeping, maintenance, traffic and commercial production will be outsourced and we have come<br />

to an agreement with LMC for the latter two. All have been realistically budgeted for and agreed.<br />

20


RADIO PLYMOUTH<br />

Having looked at several available premises, we have costed for 1750 square feet in the city centre<br />

at £11 per square foot. It is important for us to be within walking distance of the Theatre Royal,<br />

Council offices and city centre events so that guests can get to our studios easily. Parking is difficult<br />

to find so we have included in our budgets annual rent for an additional 5 parking spaces to<br />

augment the limited parking spaces offered by most landlords. Business rates and service charges<br />

are also factored in.<br />

Marketing will be an important element of our launch and first year of operation, we have budgeted<br />

£40,000 for this. Future years will require ongoing spend which will be helped by our visual<br />

presence out and about in the city, editorial and launch advertising.<br />

Profit & Loss<br />

Full Profit & Loss; Balance sheets and Cash-flow forecasts have been provided confidentially to<br />

<strong>Ofcom</strong> along with workings, assumptions and justifications. Our figures show that we go into trading<br />

profit at the end of year two with distributable profit in year five.<br />

The headline figures for the first three years of broadcasting are as follows;<br />

000’s PRE-OP YEAR 1 YEAR 2 YEAR 3<br />

TURNOVER: 0 497 647 798<br />

DIRECT COSTS: 0 43 63 80<br />

GROSS PROFIT: 0 454 584 718<br />

OVERHEADS: 125 551 541 541<br />

TRADING PROFIT: (125) (97) 43 176<br />

NET PROFIT: (125) (137) 4 138<br />

(d) Audience Projections<br />

(i) Proposed adult (15+) population of the TSA within which it is intended to<br />

measure listenership of the service.<br />

<strong>Ofcom</strong> suggested a census-based figure of 200,000 and we have used this figure as the base for<br />

our audience projections. Although Arqiva’s (formerly NTL Broadcast) projections from our proposed<br />

transmission site suggest a TSA of 205,000 adults, we believe that a small portion of this number is<br />

picked up on high ground well away from the city and that our editorial emphasis may not appeal to<br />

them. We have, therefore, decided to use the more conservative figure as a sensible starting point<br />

for planning purposes.<br />

21


RADIO PLYMOUTH<br />

(ii) Projections for listenership ratings – reach and average hours - over the<br />

first three years, with detailed demographic breakdowns if appropriate.<br />

In estimating the weekly reach for a service like <strong>Radio</strong> <strong>Plymouth</strong>, we have considered the results of<br />

survey data from our first RSL, during which we reached 18% of adults (21% of 25-54s and 23% of<br />

the key age group of 35-54 year olds), combined with the results of our main quantitative survey.<br />

In this quantitative survey, we asked whether respondents would be “very” or “quite likely” to listen<br />

and have made an assumption for planning purposes that a conservative 40% of “very likely” and<br />

20% of “quite likely” will convert in year one. A solid base from which we have then planned for a<br />

modest increase in years two and three, driven by our advertising and marketing budget, ongoing<br />

editorial opportunities and our visibility in the community.<br />

<strong>Radio</strong> <strong>Plymouth</strong>’s predicted adult (15+) audience levels are:<br />

Year 1 Year 2 Year 3<br />

Reach % 20.0 22.0 24.0<br />

Reach 000’s 40 44 48<br />

Ave Hrs 9.5 9.5 9.5<br />

Tot Hrs 000’s 380 418 456<br />

22


RADIO PLYMOUTH<br />

Our research shows that the proposed format of <strong>Radio</strong> <strong>Plymouth</strong> should have broad appeal, but<br />

prove particularly popular among the 35 to 54 age group.<br />

As such, the predicted weekly reach by age group is as follows:<br />

REACH 15-24 25-34 35-44 45-54 55-64 65+<br />

Pop 000’s 34.9 33.4 35.3 32.8 26.7 36.7<br />

Reach % 17.5 20.1 21.8 21.3 20.6 18.0<br />

Reach 000’s 6.1 6.7 7.7 7.0 5.5 6.6<br />

Profile % 15.4 16.9 19.4 17.7 13.9 16.7<br />

25<br />

20<br />

15<br />

%<br />

10<br />

5<br />

0<br />

15-24<br />

<strong>Radio</strong> <strong>Plymouth</strong> reach profile<br />

35-44<br />

25-34 45-54 65+<br />

55-64<br />

(iii) The expected impact of the proposed service on existing services, in<br />

listenership terms.<br />

Our second listener research study, which was conducted by Marketing in Practice in September<br />

2005, suggested that <strong>Radio</strong> <strong>Plymouth</strong> would impact primarily on 97FM <strong>Plymouth</strong> Sound, <strong>Radio</strong> 1,<br />

BBC <strong>Radio</strong> Devon and <strong>Radio</strong> 2.<br />

This study found that 44% of potential listeners to <strong>Radio</strong> <strong>Plymouth</strong> would make time to listen by<br />

tuning less to other radio stations. 14% would stop listening to an existing station altogether. The<br />

table below shows the principal services which these potential listeners currently listen to:<br />

STATION %<br />

<strong>Plymouth</strong> Sound 23.0<br />

<strong>Radio</strong> 1 17.3<br />

BBC Devon 15.4<br />

<strong>Radio</strong> 2 14.4<br />

Pirate FM 9.5<br />

<strong>Radio</strong> 4 5.7<br />

5 Live 5.1<br />

23


RADIO PLYMOUTH<br />

The next table shows the proportion of current services’ listeners who would either listen less or stop<br />

listening to their current service to accommodate <strong>Radio</strong> <strong>Plymouth</strong>.<br />

30<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

% %<br />

Listen less Stop listening<br />

STATION Listen less % Stop listening %<br />

<strong>Plymouth</strong> Sound 23.7 6.8<br />

<strong>Radio</strong> 1 22.8 7.0<br />

BBC Devon 22.9 4.9<br />

<strong>Radio</strong> 2 17.5 4.6<br />

<strong>Radio</strong> 4 16.1 2.7<br />

5 Live 19.0 3.6<br />

Classic FM 9.8 5.4<br />

Classic Gold 14.0 8.0<br />

South Hams 25.0 12.5<br />

Virgin 12.9 9.7<br />

24<br />

<strong>Plymouth</strong> Sound<br />

<strong>Radio</strong> 1<br />

BBC Devon<br />

<strong>Radio</strong> 2<br />

Pirate FM<br />

<strong>Radio</strong> 4<br />

5 Live<br />

Classic FM<br />

TalkSport<br />

Classic Gold<br />

South Hams<br />

Virgin<br />

(iv) The basis on which the estimates above have been calculated and any<br />

assumptions taken into account.<br />

The year one projected listenership ratings have been calculated from the results of the two<br />

quantitative research studies, conducted during the RSL of summer 2003 and in September 2005.<br />

The first study found that the RSL achieved an adult weekly reach of 18.1%, meaning that the first<br />

year´s adult reach of 20.0% represents just a 10 per cent increase on this figure. The second study<br />

found that 18.0% of respondents were ‘very likely’ and 63.7% were ‘quite likely’ to listen to a new<br />

<strong>Radio</strong> <strong>Plymouth</strong>-style service.


3. Transmission Proposals<br />

RADIO PLYMOUTH<br />

a) Name and National Grid Reference of site;<br />

Fort Staddon: Ngr SX 497517<br />

b) Height of site above Ordnance datum:<br />

121 metres<br />

c) Height of transmitting aerial above ground level:<br />

66 metres<br />

(d) Radiated power in either or both planes of polarisation, and aerial<br />

radiation pattern.<br />

500 watts vertical + 500 watts horizontal<br />

Antenna pattern omni-directional<br />

Arqiva has informed us they have been in contact with the MOD and have made an application for<br />

site sharing to build the new antenna. Existing accommodation is available for the transmission<br />

equipment. Planning permission will be required; in Arqiva’s opinion for this established<br />

transmission site planning permission should not be a problem.<br />

Arqiva has chosen this site because it provides excellent coverage for <strong>Plymouth</strong> and the<br />

immediate surrounding area, and in their opinion meets the <strong>Ofcom</strong> restrictions for this licence.<br />

The plotting suggests that <strong>Radio</strong> <strong>Plymouth</strong> would cover 205,000 adults at field strength 60dBV/m<br />

and above. A small number of these would be on high ground quite far from <strong>Plymouth</strong> and as<br />

such may not be attracted to our editorial. We have, therefore, kept the TSA at 200,000<br />

throughout our application.<br />

25


(ii) Coverage projections for the area.<br />

RADIO PLYMOUTH<br />

(iii) Arrangements for transmission provision<br />

Our Transmission provider is well resourced to install the complete system and subsequently<br />

maintain and monitor the Transmission parameters. Telemetry and remote monitoring systems<br />

provide information back to their control centre e.g. Carrier Power, lack of modulation etc on a 24 hr<br />

basis. Their maintenance personnel are highly trained with the necessary spares and test<br />

equipment to resolve any problem quickly.<br />

(iv) The anticipated time-lapse between the award of licence and start of<br />

broadcasting?<br />

With premises already identified, funds in place and a launch director ready to start, <strong>Radio</strong> <strong>Plymouth</strong><br />

aims to launch (subject to frequency clearance) within six to nine months from the date of award.<br />

This will be after a carefully constructed marketing build-up designed to create excitement and<br />

anticipation for the arrival of <strong>Plymouth</strong>’s first new radio station in 30 years.<br />

26


RADIO PLYMOUTH<br />

SECTION 105(B) AND (C): CATERING FOR TASTES AND<br />

INTERESTS/BROADENING CHOICE<br />

4. Programming Philosophy<br />

(i) Overall programming philosophy and vision for the radio service<br />

Our vision for <strong>Radio</strong> <strong>Plymouth</strong> is very clear – we will create a radio station that blends good<br />

personality broadcasting with meaningful local content and a great mix of popular music from the<br />

last 50 years.<br />

Our research clearly demonstrates that the ideal radio station for the over 25’s in <strong>Plymouth</strong> would<br />

mean them constantly switching between the music of BBC <strong>Radio</strong> 2, the news and speech of BBC<br />

<strong>Radio</strong> Devon and the traffic and travel of <strong>Plymouth</strong> Sound. It makes our drive to work extremely<br />

hazardous! We will provide all three elements plus our own ingredients of personality, wit and<br />

challenge.<br />

<strong>Radio</strong> <strong>Plymouth</strong> will fill this need, providing an adult station with the variety of music, local news<br />

focus and relevant information and entertainment that people in <strong>Plymouth</strong> would clearly like.<br />

We will appeal to local listeners who enjoy music that is not dominated by what is in the charts;<br />

listeners who have a broad taste in music and who actively seek out “their music”. The success of<br />

BBC <strong>Radio</strong> 2 over the last few years has proven how a challenging music policy – not afraid to take<br />

a few risks in some of its specialist areas – combined with great speech, features and personalities<br />

can be a winning formula.<br />

Our music policy will be to play "great music" in a harmonious and balanced blend, spanning<br />

selected songs from today's releases together with contemporary and classic tracks from the last<br />

five decades.<br />

We will inform our listeners about what is going on in the <strong>Plymouth</strong> area, the UK and the world, in<br />

locally-produced bulletins designed specifically for <strong>Plymouth</strong>. In general, local news items will<br />

constitute at least 50% of our locally-produced output.<br />

Our objective is to provide a single source for all the local information listeners need on an on-going<br />

and real-time basis: traffic and travel, weather, what's on, tide times and surf conditions, city parking<br />

availability and local business news. We will enhance our local information with interviews,<br />

discussion and debate and involve our listeners both on and off-air.<br />

We will continue to broadcast live from events in the city, as proved so successful in our RSL<br />

broadcasts, and will integrate our station as fully as possible in the life and fabric of the city.<br />

27


RADIO PLYMOUTH<br />

An important part of <strong>Radio</strong> <strong>Plymouth</strong> will be the quality of our presenters who will know how to<br />

entertain and engage an adult audience without rambling, meaningless speech that clearly irritates<br />

listeners.<br />

They will be broadcasters with personality not DJ’s with attitude. They will be supplemented from<br />

time-to-time by some of the well-known names in our group who had such a great effect on our trial<br />

broadcasts in 2003 and 2004.<br />

In short:<br />

• <strong>Radio</strong> <strong>Plymouth</strong> will become the first choice for listeners over 25 in <strong>Plymouth</strong><br />

• <strong>Radio</strong> <strong>Plymouth</strong> will offer listeners in <strong>Plymouth</strong> the widest music variety<br />

• <strong>Radio</strong> <strong>Plymouth</strong> will be the station for local news, information & engaging speech<br />

• <strong>Radio</strong> <strong>Plymouth</strong> will be the station that always puts <strong>Plymouth</strong> first<br />

(ii) Catering for the tastes and interests, general or particular, of persons<br />

living in the area<br />

Our strategy for <strong>Radio</strong> <strong>Plymouth</strong> is anchored around three elements -<br />

• Our in-depth audience & advertiser research<br />

• Our extensive local knowledge<br />

• Our experience from running 2 RSL broadcasts<br />

This leads us to believe that <strong>Radio</strong> <strong>Plymouth</strong> will best respond to the needs of local listeners with a<br />

strategy built upon:<br />

• A broad range and wide variety of music<br />

• Strong local content, in news, in practical local information, and in discussion and<br />

information about local life, whether serious or entertaining.<br />

• On-air personalities, relevant both to our area and an adult audience<br />

• Participation in the community beyond just broadcasting.<br />

28


(a) Range & Variety of Music<br />

RADIO PLYMOUTH<br />

Our research shows a particular demand for a variety of music. On <strong>Radio</strong> <strong>Plymouth</strong> we will play<br />

more quality tracks from the last 50 years and offer greater variety. We will have a more extensive<br />

and varied music policy than any of the ILR stations available to listeners in the <strong>Plymouth</strong> area. Our<br />

playlist will feature over 5,000 quality songs and this extensive library will ensure lower song<br />

repetition than on the other local services.<br />

<strong>Radio</strong> <strong>Plymouth</strong> will mix all genres and styles of popular music. We will play a much broader<br />

repertoire of songs from popular artists, plus some artists and songs that are seldom heard these<br />

days. At <strong>Radio</strong> <strong>Plymouth</strong> we are acutely aware of the very particular musical tastes of our audience,<br />

our audience research and anecdotal evidence points to a clear demand for “specialist shows” such<br />

as our Sunday request show.<br />

Our focus groups also wanted more music with greater variety and less talk during the breakfast<br />

show, we will give it to them. <strong>Radio</strong> <strong>Plymouth</strong> will play an average minimum of 10 tracks per hour at<br />

breakfast, and in the crucial 7 -9 am slot, compared to <strong>Plymouth</strong> Sound’s 7.5; Pirate FM’s 6.5;<br />

Classic Gold’s 7.5 and Atlantic FM’s proposed 8. This would give our listeners at least 20% more<br />

music at breakfast.<br />

Our music will be a broad choice from the past 50 years with not more than 20% coming from the<br />

last eighteen months and not more than 20% from beyond 35 years ago. This compares with<br />

<strong>Plymouth</strong> Sound’s 90% from the past 15 years, and Pirate FM’s 39% from the past five years and<br />

58% from the past 15 years. 90% of Classic Gold’s music was chosen from between the years of<br />

1960 and 1990. Atlantic FM’s music will be broader but starting in the 60s.<br />

We intend to keep our music percentage and variety at the same level during afternoon drive; for the<br />

rest of daytime the number of tracks will not fall below an average of 7.5 per hour.<br />

(b) Local Content<br />

We will inform our listeners about what is going on in the UK and the world (discussing it with them<br />

on-air when appropriate) but we won’t forget that they are also hungry for information that improves<br />

the quality of their own lives – i.e. regular, reliable, local news, information and entertainment.<br />

Locally produced and presented news bulletins and headlines will run from 06.30 to 19.00 each<br />

weekday, with five minute bulletins at 07.00; 08.00; 17.00 and 18.00 (not less than three minutes at<br />

other times); 10 minutes at 13.00 and a half-hour news magazine programme at 18.30. During<br />

weekend daytime local bulletins will be of not less than three minutes.<br />

29


RADIO PLYMOUTH<br />

The content of the foregoing will be generated by our three staff journalists plus additional freelance<br />

cover when required and at weekends, the mid-morning presenter will have journalistic ability and<br />

will originate much of the audio material for the later bulletins and news/magazine programmes.<br />

We have budgeted for OB broadcast equipment and a dedicated vehicle for live injects into our midmorning<br />

show. The drive time presenter will be available each morning to get to local events and<br />

shows, meeting the people of <strong>Plymouth</strong> on their home ground. They will be able to interact with the<br />

studio presenter to really drive home the involvement <strong>Radio</strong> <strong>Plymouth</strong> will have with its audience.<br />

Sometimes this material will be edited down for use in our 18.30 news/magazine programme. This<br />

OB facility will also be used regularly on Saturdays at the larger or more unusual sporting fixtures.<br />

As with our two RSLs, we will have our own traffic and travel desk with input from a variety of<br />

sources and run in 3 X 1 minute slots per hour in peaktime, greater length in severe weather or<br />

unusually long hold-ups. We will also ask listeners to supply traffic hold-up information to our<br />

dedicated travel desk number.<br />

In our general speech output, <strong>Radio</strong> <strong>Plymouth</strong> will enlighten the audience with things they did not<br />

know, introduce them to ordinary local people who have extra-ordinary talents or stories to tell. We<br />

want to enhance the quality of life for our listeners and make them feel part of a community where it<br />

does not matter what colour your skin is, how old you are or how much your house is worth. We can<br />

all enjoy this great city and its fabulous surrounding, and contribute in a positive way to its future.<br />

We do not intend to run a regular phone-in but will open our phone lines from time to time when we<br />

feel the guest or subject matter warrants it. For example, in our last RSL we had <strong>Plymouth</strong>’s police<br />

commander in the studio for an hour and took listener’s calls, emails and texts. It was a lively debate<br />

which made for great radio.<br />

“One of the key challenges for me is reducing “fear of crime” which, as you know is<br />

disproportionate to actual crime levels. I see the media as key players, working in<br />

partnership to address this challenge. I wish you all the best with your application<br />

and, anticipating your success, I would welcome the opportunity to work with you in<br />

the future”.<br />

Chief Superintendent Morris Watts<br />

Commander <strong>Plymouth</strong> Division, Devon & Cornwall Constabulary.<br />

The population of <strong>Plymouth</strong> is a huge untapped resource; we can help the police identify and catch<br />

criminals, we can let each other know what’s going on, we can help shape the future development of<br />

the place we live and work. <strong>Radio</strong> can contribute to all these things and many more – <strong>Radio</strong><br />

<strong>Plymouth</strong> will commit itself to the people of the city and the board will ensure that it stays focused on<br />

these ideals.<br />

30


(c) On-air Personalities<br />

RADIO PLYMOUTH<br />

<strong>Radio</strong> <strong>Plymouth</strong> will employ mature and interesting presenters with lots of real life-experiences. We<br />

are not interested in 20-something DJs. <strong>Radio</strong> <strong>Plymouth</strong> is all about great conversation and great<br />

music. Our presenters will have a first class understanding of music throughout the decades and<br />

across all genres, along with a good local knowledge and will work ceaselessly to become intimately<br />

involved in the local area.<br />

Our two RSLs identified a handful of good presenters and journalists with serious potential, from a<br />

young lady with a superb voice and presentation style to a man of more mature years who popped<br />

in to see us after hearing the RSL and reading about <strong>Radio</strong> <strong>Plymouth</strong> in the local press. He turned<br />

out to have worked for the BBC World Service and then an English speaking radio station in<br />

Portugal, he ended up an important part of our news team. We will mix this great local talent with<br />

seasoned radio professionals and some of the high octane broadcasting names already in our<br />

group.<br />

We would unashamedly use some of our well known investors to spice up the output from time to<br />

time. For example Hugh Scully wrote and presented the History of <strong>Plymouth</strong> series for our RSLs,<br />

ten short, sharp stories (two minutes) about some of the famous people and events that have<br />

shaped the city’s past. This will be updated and extended to run as a sponsored weekly programme<br />

insert for the first 12 months.<br />

Phillip Schofield will present a series of eight pre-recorded, hour long, music and chat programmes<br />

with <strong>Plymouth</strong> celebrities, transmitted as specials on Bank Holiday mornings at 12 noon. Both Phillip<br />

and Hugh also voiced the major sponsorship announcements on our RSLs, for HSBC, <strong>Plymouth</strong> Gin<br />

and Brittany Ferries, and have agreed to continue this involvement when the station is full time.<br />

Richard Bath, popular presenter of ITV 1’s six o’clock news magazine show in the Westcountry, will<br />

present a Sunday morning review of the week with music and guests.<br />

(d) Local Involvement<br />

<strong>Radio</strong> <strong>Plymouth</strong> will build on the work of our RSL broadcasts, from which we learned a huge<br />

amount. These were very successful and involved a large number of local voices and local people<br />

from the <strong>Plymouth</strong> community. We will provide clubs, societies and charities an opportunity to<br />

broadcast their messages in our comprehensive “Call to Action” coverage of local events and<br />

community information. In our RSL broadcasts we offered many charities and organisations in the<br />

city the chance to broadcast these “public service announcements”. We will also offer a “Crime<br />

Desk” service, tapping into the community’s desire to help reduce crime.<br />

This commitment to the city means that we already enjoy a healthy and active relationship with local<br />

charities and community associations. Being part of the community is core to the success of <strong>Radio</strong><br />

<strong>Plymouth</strong>.<br />

31


RADIO PLYMOUTH<br />

But <strong>Radio</strong> <strong>Plymouth</strong> will also take active part in the community with frequent roadshows and outside<br />

broadcasts from around the area.<br />

We will broadcast live from events in the city where we can enhance the event for our listeners. For<br />

example our RSLs covered the British Firework Championships, an essentially visual event! <strong>Radio</strong><br />

<strong>Plymouth</strong> provided classical music to accompany the displays, effects mic’s to bring the bangs and<br />

fizzes, a people’s panel of judges on the Hoe and a reporter on the official judges boat to broadcast<br />

interviews and results.<br />

“The reaction from people in my constituency was very positive and the trial appeared<br />

to make a considerable impact in the short period it was on air. The vision that <strong>Radio</strong><br />

<strong>Plymouth</strong> have would, I believe, find a very large and appreciative audience. The city<br />

is set to develop in some interesting and inspirational ways and I believe such a<br />

station could add considerably to the cultural dimension of this”.<br />

32<br />

Linda Gilroy MP, February 2004.<br />

We were also the only station to do full OB coverage of the Classic Boat Rally, Music of the Night at<br />

the Royal Citadel, and the British Power Boat Grand Prix, a world class event that attracted<br />

international media coverage but not much from the existing radio stations in the area.<br />

(iii) Local Production<br />

The vast majority of our broadcasts will originate from our own studios, although a proportion of<br />

overnight programming will be automated. We would also consider sharing a limited amount of<br />

network programming providing there is a good reason for doing so.<br />

We will keep an open mind about some non-peaktime programme sharing with the other new Devon<br />

stations if the formats are compatible and they are inclusive of the needs of our own audience.<br />

Although automated, overnight programming will be voice tracked “as live” each day to give a<br />

feeling of presence on the show.<br />

(iii) Section 105(C) - Broadening Choice<br />

<strong>Radio</strong> <strong>Plymouth</strong> will provide a distinctive alternative to existing stations by providing a service<br />

designed for and dedicated to the city of <strong>Plymouth</strong>, with a breadth and variety of music not heard on<br />

any other station accompanied by high local news content, information and speech.


RADIO PLYMOUTH<br />

(a) Existing Local Commercial Services<br />

The area is presently covered, in whole or in part, by several local commercial radio stations:<br />

• The heritage ILR stations, <strong>Plymouth</strong> Sound FM and Classic Gold AM that cover not just<br />

<strong>Plymouth</strong> but, in a TSA of 323,000, including parts of south west Devon and east Cornwall – a<br />

TSA 61% greater than that of <strong>Radio</strong> <strong>Plymouth</strong>.<br />

• <strong>Plymouth</strong> Sound is a contemporary hit music station aimed specifically at younger listeners.<br />

Outside daytime hours, it carries significant amounts of non-local "network" programming, with<br />

just occasional local opt-outs dropped in to try and give some local flavour.<br />

• Classic Gold AM is a "local" service only in name, with just four hours a day of locally produced<br />

and presented programmes and the rest simulcast from the Classic Gold network with "drop-ins"<br />

for some local flavour. Oddly though, it is Classic Gold that has a greater commitment to<br />

including local news in its programmes than <strong>Plymouth</strong> Sound: bulletins with local news required<br />

hourly during weekday daytimes and weekend peak-times where <strong>Plymouth</strong> Sound promises<br />

local news only during peak-time. Neither <strong>Plymouth</strong> Sound nor Classic Gold has a half-hour<br />

news/magazine programme.<br />

• Pirate FM, the existing service for Cornwall, also covers parts of west Devon but is not a service<br />

that covers or is intended for the City of <strong>Plymouth</strong>. That said, its TSA of 608,000 includes<br />

174,000 adults outside the TSA of BBC <strong>Radio</strong> Cornwall (also the TSA adopted by Atlantic FM).<br />

• Pirate has long had no competition in Cornwall and therefore at liberty to adopt almost any<br />

format mix. Its Format rather reflects this, describing it as "a music and information station for<br />

Cornwall", with music "a variety of hits old and new" and speech at least 15% during daytime<br />

output with "information, entertainment and regular local news". Little can therefore be gained<br />

from its Format but, as the monitoring showed, its music output is biased toward contemporary<br />

hits.<br />

• The new service for Cornwall, Atlantic FM, may overlap to a limited extent into the <strong>Plymouth</strong><br />

area but is not intended as a <strong>Plymouth</strong> service either by <strong>Ofcom</strong> or the new licensee. As <strong>Ofcom</strong><br />

stated when it advertised the new Cornwall licence: "Although limited overspill into some parts of<br />

<strong>Plymouth</strong> will be likely, this licence is not designed to serve this population centre"; indeed a<br />

directional restriction was imposed on the Caradon Hill transmission site in order to ensure<br />

compliance with this editorial restraint.<br />

• Atlantic has adopted the same TSA as BBC <strong>Radio</strong> Cornwall (434,000 adults), therefore<br />

excluding the parts of Devon claimed by Pirate and that might overlap with <strong>Radio</strong> <strong>Plymouth</strong>.<br />

33


RADIO PLYMOUTH<br />

The focus of existing stations can be clearly seen in the Format documents that encapsulate their<br />

character and basic programme requirements, summarised below:<br />

PLYMOUTH<br />

SOUND<br />

CLASSIC GOLD<br />

1152 AM<br />

PIRATE FM<br />

ATLANTIC FM<br />

A contemporary and chart music and information station for under 40's in the<br />

<strong>Plymouth</strong> area<br />

Current chart hits, new releases or hits up to 10 years old. Max 25% over 10 years.<br />

Hourly bulletins with local news at least at peak times. Speech min 10% daytime output.<br />

Min 3 local informational inserts/drop-ins per hour in non-local programming.<br />

Locally produced/presented : Min 16 hrs on weekdays, 12 hrs Saturdays, 8 hours<br />

Sundays<br />

A classic pop hit-led service targeted primarily at over 40's in the <strong>Plymouth</strong> area<br />

Classic pop hits from prior 15-40 years. Max 25% hits under 15 years old. Hourly<br />

bulletins with local news during daytime & weekend peak-time. Speech max 30%<br />

daytime (50% non-day). Min 40 local informational inserts/drop-ins in weekday daytime<br />

non-local programming (20 non-daytime & weekends). Half-hour weekday evening<br />

news programme.<br />

Locally produced/presented : Min 4 hours per weekday<br />

A music & information station for Cornwall<br />

Music a variety of hits old and new (with the occasional album track if appropriate).<br />

Speech not normally less than 15% of daytime output, with information, entertainment<br />

and regular local news.<br />

Full-service local radio specifically for Cornwall, featuring locally-focused news,<br />

information & speech mixed with adult-oriented popular music for a broad<br />

audience with particular appeal for listeners aged 25-54<br />

Music a variety of era & genre, no decade or genre more than 30% weekly average.<br />

Locally-produced news daily 0600-1900. Speech 30-50% weekday daytime, min 15%<br />

other times.<br />

All programming locally produced & presented in Cornwall<br />

What is clear is that none of the existing stations, even the heritage ILR services, are providing a<br />

full-time service designed for the people of <strong>Plymouth</strong>.<br />

This was reflected, both in our programme monitoring and in the opinions expressed in the focus<br />

groups, in a perceived deficit in local news, information and discussion relevant to people in<br />

<strong>Plymouth</strong>.<br />

(b) Programme Output - Monitoring<br />

We went on to monitor the actual output of the existing local commercial stations in two waves in<br />

Spring and in October 2005, covering <strong>Plymouth</strong> Sound, Classic Gold and Pirate FM, as well as<br />

near-by South Hams <strong>Radio</strong> and BBC <strong>Radio</strong> Devon.<br />

34


RADIO PLYMOUTH<br />

We have also had the benefit of additional monitoring research of Pirate FM undertaken in October<br />

2004 by LMC. A full summary is included with details of our other research initiatives in Section<br />

105(D) below.<br />

The findings of our monitoring of the existing local commercial services covering <strong>Plymouth</strong><br />

supported many of the views expressed in the focus groups, in particular those concerning the<br />

narrow range and repetition of music, the deficit in local news and information specifically for<br />

<strong>Plymouth</strong> and the excessive level of commercials.<br />

Generally, we concluded that:<br />

• These findings suggest that the existing services are offering a bland mix of mainstream<br />

popular hits. <strong>Radio</strong> <strong>Plymouth</strong>’s proposed format would be meeting a demand for a wider<br />

range from across the popular spectrum, from rock to soul and ballads to new wave.<br />

• Local news and traffic information are acknowledged as important, and generally<br />

appreciated, elements of the existing services. <strong>Radio</strong> <strong>Plymouth</strong> will ensure that the quality<br />

and quantity of both elements exceed those available currently.<br />

• The volume, scheduling and production of commercials are of crucial importance as, not<br />

only are commercials a potential switch-off for the listener, if they are not well produced and<br />

scheduled, they will not work for the client either. <strong>Radio</strong> <strong>Plymouth</strong> will ensure that stringent<br />

rules regarding commercial volume, scheduling and production are adhered to.<br />

(c) The <strong>Radio</strong> <strong>Plymouth</strong> Difference<br />

<strong>Radio</strong> <strong>Plymouth</strong> will provide a distinctive alternative to listeners:<br />

• Local Focus : <strong>Radio</strong> <strong>Plymouth</strong> is dedicated exclusively to listeners in <strong>Plymouth</strong> with a TSA<br />

of 200,000; compared with <strong>Plymouth</strong> Sound that covers a considerably larger area,<br />

including large parts of east Cornwall (TSA 323,000).<br />

• Broad spread of music : <strong>Radio</strong> <strong>Plymouth</strong> will play music from the past 50 years with a<br />

maximum of 20% coming from the current or recent charts (the last eighteen months).<br />

• Wide variety of music : We will include music from across the genres, not defined by era<br />

but by tempo and popularity. Some well produced local music which fits our format will be<br />

included in the fabric of our daytime output.<br />

• Local news and information throughout the day : We will always strive to lead our locally<br />

produced bulletins with a local story or the local implications of a national story. Normally at<br />

least 50% of our daytime news will consist of local content.<br />

35


RADIO PLYMOUTH<br />

• <strong>Radio</strong> <strong>Plymouth</strong> will look behind the news with follow up interviews and packages<br />

resourced, as in our RSLs, by the journalists in our newsroom, freelancers and news aware<br />

presenters. We will also build up a file of contacts from each of the city’s wards to give us<br />

grass roots reaction to major stories from their areas. <strong>Radio</strong> <strong>Plymouth</strong> will broadcast longer<br />

bulletins at peak time with a ten minute round up at 13.00 and half an hour at 18.30.<br />

• Local involvement & activity : Our OB facility means we will have a strong visual presence<br />

at local stories and events. Good local radio for us means getting out with our sleeves rolled<br />

up and getting involved. With our fellow citizens, we will participate in the wide variety of<br />

activities that a city well placed between the sea, the moors and Cornwall offers.<br />

No other radio station currently on-air is doing this. <strong>Plymouth</strong> Sound, the only other FM station with<br />

<strong>Plymouth</strong> as a major part of its TSA, is essentially music led and aimed primarily at a younger<br />

audience. Much of its non-peaktime output is not locally originated. It is successful at what it does<br />

but we feel our format can exist happily alongside theirs whilst broadening listener choice, both in<br />

music and speech, for the people of <strong>Plymouth</strong>.<br />

Classic Gold has little recent music and the majority of its output is not locally produced.<br />

Pirate FM is editorially focused on Cornwall and the vast majority of its music is chosen from the<br />

past 25 years. Atlantic FM has said that it will commit to more speech than the other commercial<br />

stations but that it will also be Cornwall focused.<br />

<strong>Radio</strong> <strong>Plymouth</strong>’s typical schedule would look as follows;<br />

MONDAY – FRIDAY<br />

BREAKFAST 06.00 – 10.00<br />

A crisp and lively wake up delivered in a businesslike way with no meaningless chit chat: our aim is to broadcast the<br />

information that listeners need. World, national and local news; weather, tide times and surf conditions, regular time<br />

checks; traffic & travel information and the company of an amusing but sharp presenter, leaving room for more music than<br />

other stations (up to 11 tracks per hour) and fewer commercials (a maximum of nine minutes per hour). Music style will be<br />

bright with a tempo appropriate for a happy and energetic start to the day<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Five minutes of news at 07.00 and 08.00; three minutes at 09.00. 1 minute headlines at 06.30/07.30/08.30<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; slick, witty and concise.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Music will make up 70-80% of non-commercial time.<br />

36


MID-MORNING 10.00 – 13.00<br />

RADIO PLYMOUTH<br />

A mixture of music and chat with one guest per hour from the day’s news or an ongoing story. Anyone from the chief<br />

constable to the hero of a local story could be a studio guest, only when we think it appropriate will we open the phone<br />

lines to broaden the debate. Our OB vehicle will often be at major events to inject live inserts and interviews into the<br />

programme. Listeners will always be able to contribute via e-mail, fax and text message. Often material from this show will<br />

provide cuts for the news and longer snippets for the 13.00 and 18.30 news programmes. Three minute news at<br />

10.00/11.00 and 12 noon.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up between 30-40% of non commercial time and there will usually be a minimum of 8 music tracks.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; Challenging, intelligent and informative.<br />

THE LUNCHTIME BRIEFING 13.00 – 13.10<br />

A mixture of local, regional, national and world news to date.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

100% Speech<br />

AFTERNOON DELIGHT 13.10 – 16.00<br />

Personalities, showbiz and music will be the main features of our weekday afternoon output. This will not have the hard<br />

edge of the mid-morning show and will focus on shows and visiting stars at The Theatre Royal, <strong>Plymouth</strong> Pavilions and<br />

other city venues. Good local musicians, new film releases, showbiz stories, colourful characters and local whats-on will all<br />

have a place.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will usually make up between 25-35% of non commercial time with a minimum of 8 music tracks which may often<br />

be related to the stories or guests featured. Three minute news bulletins at 14.00 and 15.00<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; relaxed, humorous and entertaining.<br />

ON THE ROAD AGAIN 16.00 – 18.30<br />

A bright, fast and informative finish to the working day and drive home. Plenty of music to energise and inspire; traffic and<br />

travel information every 20 minutes; the day’s news and tonight’s events; tomorrow’s weather prospects.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will normally take up 20-30% of non commercial time with a minimum of 10 music tracks per hour. No guests or<br />

interviews. One minute headlines at 16.30 and 17.30; Five minute bulletins at 17.00 and 18.00.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; pacey and informative.<br />

PLYMOUTH TONIGHT 18.30 – 19.00<br />

The day’s news from around <strong>Plymouth</strong>, the region and the wider world. A mix of material from our own newsroom, IRN and<br />

our day time interviews. <strong>Plymouth</strong> and city business news and a Footsie update.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

100% speech<br />

37


EARLY TILL LATE 19.00 – 00.00<br />

RADIO PLYMOUTH<br />

It’s music mostly, with quirky stories and dedications, to take listeners through the evening. with national news on the hour<br />

and local news inserts (up to 21.00) when relevant. Friday night will have a slightly rockier feel until 21.00.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 10-20% of non commercial time with a minimum of 11 music tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; relaxed and friendly.<br />

OVERNIGHT EXPRESS 00.00 – 06.00<br />

Music all the way with occasional voice tracked links and idents and national news on the hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up no more than 5% of non commercial time with a minimum of 13 tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; voice tracked “as live” but unobtrusive.<br />

SATURDAYS:<br />

SATURDAY BREAKFAST 06.00 – 10.00<br />

Presented in similar style to our weekday breakfast show with less emphasis on traffic and travel information, although we<br />

will do regular car parking availability updates and more on the day’s coming events. What’s on and where to go in the day<br />

ahead is important here. News as per weekdays.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech 15-25% with a minimum of 11 music tracks.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; easy and informative.<br />

MID-MORNING 10.00 – 13.00<br />

Music, entertainment and interviews relating to some of the major family, sporting and leisure happenings in and around<br />

the city. Wedding dedications, competitions and studio guests. Our OB vehicle will attend the major weekend event, giving<br />

us a visual presence but also contributing to the lively feel of the programme. Major sports interviews and reports about<br />

national and international events will be featured as and when considered important or relevant. News bulletins as per<br />

weekdays.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech 20-30% with a minimum of 10 music tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; relaxed, informative and friendly.<br />

ALBUM CHART 13.00-15.00<br />

A local album chart show compiled with the help of the city’s major record stores.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 10-20% of non commercial time with a minimum of 10 album tracks per hour. News bulletins as per<br />

weekdays.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; unobtrusive.<br />

38


CUT LOOSE 15.00 - 18.00<br />

RADIO PLYMOUTH<br />

Interviews, match reports and results from <strong>Plymouth</strong> and beyond. News as per weekdays apart from 18.00 which will be of<br />

five minutes duration.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 30-40% of non commercial time with a minimum of 8 music tracks.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; engaging, knowledgeable and interested.<br />

SATURDAY NIGHT IN 18.00 – 00.00<br />

Saturday night dedications and music with the emphasis on soul, Aretha, Ray, Otis etc.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 10-20% of non commercial time with a minimum of 11 tracks per hour. IRN news from 19.00<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; laid back and friendly.<br />

OVERNIGHT EXPRESS 00.00 – 06.00<br />

Music all the way with occasional voice tracked links and idents and national news on the hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up no more than 5% of non commercial time with a minimum of 13 tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; voice tracked “as live” but unobtrusive.<br />

SUNDAYS:<br />

BREAKFAST 06.00 – 10.00<br />

A much more relaxed version of weekday breakfast with music dedications, what’s-on events and a first look at the Sunday<br />

papers. Three minute news bulletins at 07.00/08.00/09.00 and 10.00. 30 second headlines at 07.30/08.30 and 09.30.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 15-25% of non commercial time with a minimum of 11 tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; relaxed and easy.<br />

SUNDAY EXTRA 10.00 – 12.00<br />

A well known local broadcasting personality presents a look back over the week’s events, re-running some edited versions<br />

of interviews and events with studio guests to follow up the stories. A well known guest will review the weeks stories from<br />

the local papers and local and national Sundays. Occasionally we will open the phone lines and encourage our listeners to<br />

take part in discussions on items highlighted by studio guests. Three minute news bulletin at 11.00.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 30-40% of non commercial time with a minimum of 8 tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; humorous, knowledgeable and friendly.<br />

39


SUNDAY REQUEST SHOW 12.00 – 14.00<br />

RADIO PLYMOUTH<br />

<strong>Radio</strong> <strong>Plymouth</strong>’s listeners choose the music that evokes memories and celebrates wedding anniversaries and birthdays.<br />

Letters, emails, faxes, texts and telephone calls will all feature. There will be three minute news bulletins at 12 noon and<br />

13.00.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 20-30% of non commercial time with a minimum of 10 tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; engaging and friendly.<br />

LAZY SUNDAY AFTERNOON 14.00 – 17.00<br />

Music from stage shows, films music and popular big bands from across the decades feature in an afternoon with a<br />

smattering of memories and nostalgia. Classic comedy clips from early radio shows will complete the trip. IRN news on the<br />

hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 20-30% 0f non commercial time with a minimum of 10 tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; informative and engaging.<br />

HITS AND MEMORIES 17.00 – 19.00<br />

One particular year from the past five decades will provide the musical memories and news stories (both local and<br />

national). IRN news on the hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 10-20% of non-commercial time with a minimum of 10 tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; nostalgic and informative.<br />

SUNDAY NIGHT 19.00 – 00.00<br />

Back to our mainstream music with a minimum of speech. IRN news on the hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up 5-15% of non-commercial time with a minimum of 11 tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; unobtrusive and warm.<br />

OVERNIGHT EXPRESS 00.00 – 06.00<br />

Music all the way with occasional voice tracked links and idents and national news on the hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Speech will make up no more than 5% of non commercial time with a minimum of 13 tracks per hour.<br />

-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />

Presentation style; voice tracked “as live” but unobtrusive.<br />

40


5. Proposed Format.<br />

Licence Outline<br />

RADIO PLYMOUTH<br />

RADIO PLYMOUTH STATION FORMAT<br />

Station Name RADIO PLYMOUTH<br />

Licence Area PLYMOUTH<br />

Frequency TBA<br />

Service Duration 24 Hours-a-day, locally produced and presented. A minimum<br />

of 18 hours, including all of daytime, will be live.<br />

Definitions<br />

Speech “Speech” excludes advertising, programme/ promotional<br />

trails & sponsor credits, and may be calculated across<br />

daytime or non daytime.<br />

Music Percentages Any music percentages are calculated as a percentage of<br />

the total tracks broadcast in the period specified.<br />

Peaktime(s) “Peaktime(s)” refers to Weekday Breakfast and Afternoon<br />

Drivetime output, and Weekend Late Breakfast.<br />

Daytime “Daytime” refers to 0600 to 1900 weekdays and weekend<br />

output from 0800 to 1400<br />

Locally produced/presented Production and presentation from within the licence area. All<br />

requirements for locally produced/presented output must<br />

include peaktime.<br />

Character of Service<br />

<strong>Radio</strong> <strong>Plymouth</strong> is for people who live in and around the city, featuring a broad<br />

spectrum of popular music with bright and experienced presenters. News and<br />

information about <strong>Plymouth</strong> in particular and the world in general.<br />

Detail<br />

<strong>Radio</strong> <strong>Plymouth</strong> will be a music-led radio station featuring popular and accessible music<br />

from across the decades. No more than 20% of our output will come from the recent charts<br />

(released in the previous eighteen months) and only then if it is compatible with the rest of<br />

our music output. Speech will make up an average of between 20-40% of our daytime<br />

output, consisting of news, interviews and information relevant to a <strong>Plymouth</strong> audience.<br />

Locally produced news bulletins would begin at 07.00 and continue on the hour until 19.00<br />

with headlines on the half-hour between 06.30 and 09.30 and again at 16.30 and 17.30.<br />

There will be a ten minute locally produced news programme on weekdays at 13.00 and at<br />

18.30 a half-hour locally produced news magazine programme. In non-daytime, speech will<br />

average between 10 and 30% 14.00 until midnight with no more than 5% speech overnight.<br />

Outside daytime national news will be broadcast.<br />

41


RADIO PLYMOUTH<br />

SECTION 105(D): EVIDENCE OF LOCAL DEMAND OR SUPPORT<br />

6. Evidence of demand<br />

(i) Key research objectives<br />

(ii) Specific questions addressed<br />

(iii) Conduct of the research<br />

(iv) The size and composition of the sample<br />

(v) When and where the research was conducted<br />

Key research objectives.<br />

Over the past two and a half years, since we began preparations for our first RSL, <strong>Radio</strong> <strong>Plymouth</strong><br />

has been testing the market and assessing feedback from listeners, advertisers and <strong>Plymouth</strong>’s<br />

broader community, including local organisations, civic leaders and business owners. This early<br />

work informed the development of our formal qualitative and quantitative research, which has<br />

focused on understanding the needs and opinions both of listeners and of the local business<br />

community. Our seven-stage research process consisted of:<br />

a) Desk research<br />

b) RAJAR analysis<br />

c) RSL listener research<br />

d) Main quantitative listener research<br />

e) Focus groups<br />

f) Advertiser research<br />

g) Existing station monitoring<br />

Qualitative and quantitative assessment of <strong>Radio</strong> <strong>Plymouth</strong>’s two RSLs, undertaken by Marketing in<br />

Practice, is integral to our understanding of the prospective impact of our proposed format. In<br />

addition, two important independent pieces of work underpin <strong>Radio</strong> <strong>Plymouth</strong>’s own research.<br />

These are recent RAJAR surveys and <strong>Ofcom</strong>’s own analysis of demand in the South West<br />

commissioned from The Knowledge Agency and published in April 2004.<br />

<strong>Radio</strong> <strong>Plymouth</strong>’s own primary research considers the opinions of more than 1,300 respondents.<br />

Together with the RAJAR sample of 746 (26 weeks to September 2005), <strong>Ofcom</strong>’s own sample of<br />

145 on-street interviews, three focus groups in <strong>Plymouth</strong>, more than 40 responses from potential<br />

advertisers and the representations of many listeners and contributors following our RSLs, the views<br />

of more than 2,200 people in the city and its environs have been considered when developing <strong>Radio</strong><br />

<strong>Plymouth</strong>’s format, programming and advertising strategy.<br />

42


RADIO PLYMOUTH<br />

Specific questions addressed, conduct of the research, size & composition of<br />

the samples, where and when the research was conducted.<br />

Our market research can be summarised as follows:<br />

Key objectives Specific questions How conducted Sample size & When & where<br />

sought to answer<br />

composition conducted<br />

a) To establish Is the transmission Analysis of<br />

N/A October 2005,<br />

population<br />

area viable in terms published market<br />

<strong>Plymouth</strong><br />

projections and the of population and data<br />

local advertising prospective<br />

market<br />

advertising?<br />

b) To assess How have existing Analysis of RAJAR As per Ipsos- October 2005,<br />

performance of commercial data<br />

RSL/RAJAR <strong>Plymouth</strong><br />

existing local services performed<br />

commercial in recent years in<br />

services<br />

overall terms and<br />

by key<br />

demographics?<br />

c) To assess What is the size Telephone call-out 515 adults (15+) August 2003,<br />

audience levels to and composition of<br />

representative of <strong>Plymouth</strong><br />

RSL<br />

<strong>Radio</strong> <strong>Plymouth</strong>'s<br />

the <strong>Plymouth</strong><br />

audience;<br />

appreciation of its<br />

programmes;<br />

awareness of the<br />

radio station; and<br />

propensity to listen<br />

to a permanent new<br />

service?<br />

population<br />

d) To assess Current radio Telephone call-out 760 adults (15+) September 2005,<br />

potential audience listening; what are<br />

representative of <strong>Plymouth</strong><br />

to proposed new the reasons for<br />

the <strong>Plymouth</strong><br />

service<br />

listening; views as<br />

to who provides the<br />

best music, news,<br />

traffic & travel;<br />

propensity to listen<br />

to a new service;<br />

importance of<br />

various elements on<br />

a new service; how<br />

make time to listen<br />

to a new service?<br />

population<br />

e) To assess what Views of existing Focus groups Three groups, each October 2005,<br />

was wanted on a local commercial recruited by Field of 10 adults aged <strong>Plymouth</strong><br />

new service services; what is Matters, a specialist 25 to 54 years<br />

the preferred style recruitment<br />

of presentation;<br />

importance of<br />

various elements to<br />

be included in a<br />

new service's<br />

programming?<br />

company<br />

f) To assess Will advertisers use Reply-paid postal Responses from 45 November 2005,<br />

interest among <strong>Radio</strong> <strong>Plymouth</strong>? survey<br />

current local press <strong>Plymouth</strong><br />

potential advertisers<br />

and radio<br />

advertisers<br />

g) To analyse the What are the Monitoring of each N/A Two phases:<br />

output of 97FM current levels of station´s output on<br />

February to April<br />

<strong>Plymouth</strong> Sound, specific content on one weekday from<br />

2005 (which also<br />

Classic Gold existing relevant 6 a.m. until 7 p.m.<br />

included an<br />

1152AM and Pirate stations?<br />

assessment of BBC<br />

FM 102 and to<br />

<strong>Radio</strong> Devon and<br />

consider the<br />

South Hams <strong>Radio</strong><br />

potential impact of<br />

- and<br />

Atlantic FM<br />

October 2005.<br />

<strong>Plymouth</strong><br />

43


Summary of main findings<br />

RADIO PLYMOUTH<br />

a) Understanding the market: Desk research<br />

We undertook desk research to understand the changes in <strong>Plymouth</strong>’s population over the licence<br />

period and the current and projected levels of advertising spend in the city.<br />

<strong>Plymouth</strong>’s population<br />

<strong>Plymouth</strong> is Devon’s biggest city and the largest conurbation south west of Bristol. A magnificent city<br />

built on defence and now thriving as retail, services and manufacturing hub, <strong>Plymouth</strong>’s population<br />

is set to increase, according to our desk research.<br />

Estimates made in the middle of 2004 put the city’s total population at 244,400: already1.4% greater<br />

than that recorded by the 2001 census (source: ONS, <strong>Plymouth</strong> City Council). That growth isn’t<br />

over. Indeed, it’s just the start, with the population of both the city and the wider travel-to-work area<br />

set to grow throughout the duration of the new radio licence:<br />

• The <strong>Plymouth</strong>, South West Devon and South East Cornwall Sustainable Growth Distribution<br />

Study, conducted by Baker Associates, concludes that the 2001 official population figure of<br />

343,000 will increase to 368,000 by 2021.<br />

• An urban capacity study has identified a need for 12,000 new homes within the city<br />

boundary.<br />

• Additionally, there are plans for a totally new settlement of up to 5,000 new dwellings at<br />

Sherford, an urban extension to the east of <strong>Plymouth</strong> within the next decade. This<br />

development will be well within the transmission area from our proposed site.<br />

Although <strong>Plymouth</strong> is expanding, it is also growing within its very tight geographic boundaries.<br />

Bounded by the sea (two minute’s walk from the city centre), the River Tamar on its western flank,<br />

Dartmoor to the north and a rural idyll to the east, <strong>Plymouth</strong> is the perfect tightly-defined space for a<br />

broadcaster.<br />

<strong>Plymouth</strong>’s demographics<br />

A large population in a relatively small space aside, <strong>Plymouth</strong>’s next most notable characteristic is<br />

its relatively youthful population.<br />

44


RADIO PLYMOUTH<br />

Census data for <strong>Radio</strong> <strong>Plymouth</strong>’s coverage area reveals a younger profile than the British average,<br />

largely because of the thriving – and unusually high - student population.<br />

Almost one in ten people (9%) living in <strong>Plymouth</strong> on census day were registered as either school<br />

pupils or full-time students, almost double the England and Wales average of 5%.<br />

But <strong>Plymouth</strong>’s “youth” profile is remarkably broad: the census figures show that there are more<br />

people in every 10-year age group until 54 years, with the sole exception of 35 to 44 year-olds, as<br />

the table below shows.<br />

25<br />

20<br />

15<br />

%<br />

10<br />

5<br />

0<br />

(Source: Census 2001, ONS)<br />

Coverage area age demographics versus UK<br />

15-24 25-34 35-44 45-54 65+<br />

45<br />

Coverage Area<br />

With <strong>Plymouth</strong> Sound most successful at attracting listeners under 24, as we will show in a moment,<br />

there is a growing audience in the market aged 25 and above.<br />

The advertising cake<br />

Total display advertising revenue in the South West ITV region in the year ending 31 August 2005<br />

was £70.2 million. <strong>Radio</strong> accounted for £9.2 million (13.1%) of the total (source: Neilsen Media<br />

Research).<br />

The adult (15+) population of the South West ITV region is 1.42 million. As such, the population<br />

within the predicted <strong>Radio</strong> <strong>Plymouth</strong> coverage area of 200,000 represents 14.1% of the ITV<br />

population. Applying this factor to the region´s total revenue means that the <strong>Radio</strong> <strong>Plymouth</strong> area<br />

generated £9.9 million. Assuming radio in <strong>Plymouth</strong> reflected the national average of 13.1% of this<br />

figure, the medium generated £1.3 million.<br />

However, the total advertising market is worth almost double the display market. Indeed, total<br />

advertising expenditure in the UK in 2004 was £18.4 billion (source: Advertising Association).<br />

UK


RADIO PLYMOUTH<br />

Whichever figures one takes, it appears that the radio advertising market in <strong>Plymouth</strong> is relatively<br />

under-developed.<br />

Conclusions relevant to <strong>Radio</strong> <strong>Plymouth</strong>:<br />

<strong>Plymouth</strong>’s population is increasing: and for a new radio station that creates the happy situation of<br />

more potential listeners and more incentive for advertisers to reach them. A city with a younger<br />

profile to the national average is served well by the existing commercial radio station. But even<br />

above the age of 24, which our quantitative survey shows is a fall-off point for <strong>Plymouth</strong> Sound,<br />

<strong>Plymouth</strong>’s population has a higher proportion of people in each ten-year age segment apart from<br />

35 – 44. The radio advertising market in the city is also relatively under-developed.<br />

b) RAJAR<br />

We have compared the latest published RAJAR results, for the period ending September 2005, with<br />

those for the period ending September 2001 – the first corresponding period for which Pirate FM<br />

East only data was released.<br />

In the period under review, total radio listening in the <strong>Plymouth</strong> Sound area has dropped by 13%,<br />

from 8.9 million hours a week to 7.8 million hours a week. The upside for existing commercial<br />

stations is that market share has risen slightly: from 15.5% to 15.6% for <strong>Plymouth</strong> Sound and from<br />

3.4% to 3.7% for Classic Gold. But these are small victories in what is currently a market in decline.<br />

97FM <strong>Plymouth</strong> Sound has seen weekly reach slip from 38% to 34%. Classic Gold’s reach has also<br />

slipped from 8% to 7%.<br />

A similar scenario is apparent in the Pirate FM East area. Here, total radio listening has fallen by<br />

12%, from 8.7 million hours to 7.7 million hours a week. Within this declining market, Pirate FM<br />

East´s reach has moved from 23% to 24%, while total hours listened have declined by 28%. These<br />

changes in total hours are shown below.<br />

Change in Total Hours (000 hours)<br />

97FM<br />

<strong>Plymouth</strong> Sound<br />

Classic Gold Pirate FM East<br />

Sept ‘01 1379 305 1083<br />

Sept ´05 1211 290 784<br />

% Change -12 -5 -28<br />

(source: Rajar/Ipsos-RSL)<br />

46


RADIO PLYMOUTH<br />

The share of listening accounted for by all commercial radio in the <strong>Plymouth</strong> area is considerably<br />

lower than the national average of 43.5% and, again, has declined between 2001 and 2005.<br />

In the <strong>Plymouth</strong> Sound area, commercial radio´s share has dropped from 38.3% to 37.1%. In Pirate<br />

FM East´s area, it has dipped slightly from 35.4% to 35.3%.<br />

<strong>Radio</strong> <strong>Plymouth</strong> intends to win back this lost listening, particularly among its target market of 25 to<br />

54 year-olds, amongst whom the decline in listening to the existing local commercial services is<br />

shown below.<br />

Change in Total Hours (000 hours) – 25-54s<br />

97FM<br />

<strong>Plymouth</strong> Sound<br />

47<br />

Classic Gold Pirate FM East<br />

Sept ´01 865 196 797<br />

Sept ´05 790 181 513<br />

% Change<br />

(source: Rajar/Ipsos-RSL)<br />

-9 -8 -36<br />

While all three services have seen their audiences fall amongst this age group – in particular Pirate<br />

FM – there is a significant difference between men and women, with men appearing to be<br />

particularly disaffected with the services currently on offer. This reflects the findings of <strong>Radio</strong><br />

<strong>Plymouth</strong>’s own commissioned research, which we will examine shortly.<br />

Change in Total Hours (000 hours) – 25-54 Men<br />

97FM<br />

<strong>Plymouth</strong> Sound<br />

Classic Gold Pirate FM East<br />

Sept ´01 469 110 487<br />

Sept ´05 302 95 297<br />

% Change<br />

(source: Rajar/Ipsos-RSL)<br />

-36 -14 -39<br />

All three services have suffered the greatest losses among 25 to 34 year-olds. Between September<br />

2001 and September 2005, 97FM <strong>Plymouth</strong> Sound´s reach among this age group fell from 57% to<br />

48%; Pirate FM East´s fell from 42% to 29%; and Classic Gold´s from 7% to 2%. Indeed, in the<br />

latest set of RAJAR results, Classic Gold recorded no listening whatsoever among 25 to 34 year-old<br />

women. The changes in listening hours among 25 to 34s are shown below.


Change in Total Hours (000 hours) – 25-34s<br />

RADIO PLYMOUTH<br />

97FM<br />

<strong>Plymouth</strong> Sound<br />

Classic Gold Pirate FM East<br />

Sept ´01 431 40 328<br />

Sept ´05 288 7 106<br />

% Change -33 -82 -68<br />

(source: Rajar/Ipsos-RSL)<br />

In the period ending September 2005, 6% of 25 to 54s in the <strong>Plymouth</strong> Sound area did not listen to<br />

the radio, as compared to just 4% in September 2001. Similarly, in the Pirate FM area, where again<br />

6% of this age group do not listen to the radio; the same proportion as in 2001.<br />

Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

More than a million hours of listening have been lost in <strong>Plymouth</strong> in four years. Yet <strong>Plymouth</strong>’s<br />

population is growing. If people have turned off radio since 2001 in order to follow other interests,<br />

<strong>Radio</strong> <strong>Plymouth</strong> believes it can attract them back to the medium with a compelling radio station that<br />

serves their needs. Great music never goes out of fashion and people always need to know about<br />

the community in which they live and work.<br />

Commercial radio in <strong>Plymouth</strong> takes a lower share of listening than the national average, perhaps<br />

reflecting the relative monopolies of commercial stations in their respective areas to date. If listeners<br />

don’t like the commercial offering, they turn to the BBC or turn off. <strong>Radio</strong> <strong>Plymouth</strong> should be able to<br />

encourage audiences to turn back to radio, and to turn to a commercial offering rather than the BBC.<br />

c) RSL listener research<br />

Quantitative telephone survey (sample: 515)<br />

Conducted by Marketing in Practice, August 2003<br />

25%<br />

20%<br />

15%<br />

10%<br />

5%<br />

0%<br />

RSL 1 reach<br />

48<br />

All adults<br />

25-54<br />

35-54


RADIO PLYMOUTH<br />

<strong>Radio</strong> <strong>Plymouth</strong>’s first RSL in August 2003 achieved an adult (15+) weekly reach of 18%. Amongst<br />

the primary target market of 25 to 54 year-olds, the weekly reach was 21%, rising to 23% of 35-54<br />

year olds. Whilst we are naturally cautious about these figures, we did do a lot of marketing for this<br />

RSL and also received a considerable amount of editorial in the local press. The RSLs also focused<br />

around a key national event taking place in the city, the British Firework Championships.<br />

People seemed to like what they heard. Nine out of ten (88%) of listeners rated the local content<br />

either ‘very good’ or ‘good’.<br />

News and information was rated either ‘very good’ or ‘good’ by 87% of respondents, with similarly<br />

high scores of 84% for satisfaction with the music.<br />

Would they listen if <strong>Radio</strong> <strong>Plymouth</strong> were permanently on the dial? That will be the acid test for any<br />

new radio service, of course. Happily, our research shows they will. More than four out of five (83%)<br />

of respondents would tune to <strong>Radio</strong> <strong>Plymouth</strong> if we are awarded the licence – even more of our core<br />

target of 35 to 54 year-olds. More than nine out of ten (91%) of these listeners want to tune back to<br />

us, claiming they are either ‘very likely’ or ‘likely’ to listen.<br />

d) Main quantitative in-home telephone survey (sample: 760)<br />

We wanted to support RAJAR’s data with an understanding of what happens as people move<br />

through their “listening lifecycle”. In a city with restricted choice, we believe that right now such a<br />

lifecycle exists. Yet it need not be that way.<br />

<strong>Plymouth</strong> Sound has the city’s highest weekly reach, but this achievement belies some significant<br />

issues. The station’s audience is heavily skewed towards younger listeners.<br />

Profile comparisons:<br />

15-24 25-34 35-44 45-54 55-64 65+<br />

Population % 16.7 12.9 17.5 16.1 15.7 21.0<br />

Audience % 26.7 17.7 25.7 15.5 5.1 9.3<br />

(Source: RAJAR/Ipsos-RSL)<br />

As listeners get older, they soon grow out of <strong>Plymouth</strong> Sound. From a massive 61% of young men<br />

15-24, the figure drops to 43% for 25-44, before dropping to just 31% among 45-54s. More women<br />

stay with <strong>Plymouth</strong> Sound through their middle years: More than half of women 35-44 (58%) and<br />

one-third (35%) aged 45-54 listen. These figures illustrate particular disaffection among men.<br />

49


RADIO PLYMOUTH<br />

This reflects many of the comments in our focus groups, which we review in a moment. But in<br />

summary, many of those who listen to <strong>Plymouth</strong> Sound are dissatisfied with what they hear – even<br />

those of a comparatively young age. <strong>Plymouth</strong> Sound is very focused on its younger audience and<br />

serves their needs well. Above the age of 24, listeners are prone to switch stations – even to<br />

services that are not aimed specifically at them. 16% of all respondents, and 23% of 35-54s, choose<br />

to listen to Cornwall station Pirate FM, suggesting that listeners are not unhappy with commercial<br />

radio per se. Instead, the limited availability of radio stations in <strong>Plymouth</strong> directs listeners to a station<br />

they can receive, in this case, from Pirate FM’s eastern transmitter where the music and<br />

presentation (but not necessarily the news and information) is more palatable to their tastes.<br />

At the opposite end of the age spectrum, older people are more likely to listen to BBC <strong>Radio</strong> 4 or<br />

BBC <strong>Radio</strong> Devon. If one maps listening through a sample lifespan, one might consider it to be a<br />

person who starts their radio listening life bopping to chart and club music, gets a bit rockier and<br />

melodic in middle years (women) and in young adulthood (men), then switch to speech radio or<br />

classical music as they move towards retirement.<br />

To verify our August 2003 RSL survey, in our main research we asked once more about the<br />

propensity to listen to a station with the characteristics we propose. Again, more than four out of five<br />

(82%) of respondents and 86% of 25 to 54 year-olds (and 88% of 35 to 54 year-olds) claimed to be<br />

either “very likely” or “quite likely” to listen. By this stage, each element in our research is pointing in<br />

one direction: demand for a music-led station, with intelligent (but not necessarily overly-serious)<br />

speech, primarily for people over the age of 25, but especially for 35-54 year olds.<br />

90<br />

88<br />

86<br />

% 84<br />

82<br />

80<br />

78<br />

Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

"Likely" or "Very Likely" to listen to <strong>Radio</strong><br />

<strong>Plymouth</strong><br />

50<br />

All adults<br />

There is a clear market for a new <strong>Plymouth</strong> focused radio service for the 25 to 54 age group.<br />

Younger people are served well by <strong>Plymouth</strong> Sound, older people by BBC <strong>Radio</strong> Devon and BBC<br />

<strong>Radio</strong> 4. The 35-54 age range is especially underserved by local services, with many people tuning<br />

to commercial stations outside the county. A switch of listening from <strong>Plymouth</strong> Sound and Pirate FM<br />

to BBC <strong>Radio</strong> 2 is most prominent in this age band, suggesting that <strong>Radio</strong> <strong>Plymouth</strong> should super-<br />

serve this group, while having a broad target audience.<br />

25-54<br />

35-54


Station format<br />

RADIO PLYMOUTH<br />

When we asked about the main reason for listening to radio, the answer was music all the way.<br />

There’s no other more important reason, whatever the age group. It is by far and away more critical<br />

than the next most cited reason, the presenters.<br />

There is little appetite for a speech-only or speech-dominated service. Indeed, almost threequarters<br />

of respondents are not (or not very) interested in a breakfast programme with no music.<br />

When we asked about all reasons for listening, presentation increases in importance – and the older<br />

you get, the more important it becomes. Our qualitative work also shows that quality of speech<br />

content matters to the <strong>Plymouth</strong> audience.<br />

Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

<strong>Radio</strong> <strong>Plymouth</strong> will be predominantly a music-based service, with speech content that is relevant to<br />

our listeners’ lives. National and international news is important to <strong>Plymouth</strong>’s radio listeners and it<br />

won’t be ignored by <strong>Radio</strong> <strong>Plymouth</strong>. Where possible, we will present national issues in a local<br />

context: whether that is the deployment of local troops overseas, or how crime, health and education<br />

impact on <strong>Plymouth</strong> life. Naturally our news bulletins will be rich in local news and our mid-morning<br />

show will carry interviews with those behind the main <strong>Plymouth</strong> stories.<br />

News and information<br />

Our focus groups provided more insight into local news. It obviously is important, but not simply<br />

because it’s local. <strong>Plymouth</strong> people are proud of their identity, but they want to understand the<br />

issues of the wider world.<br />

We asked specifically about where listeners got their local news. Newspapers score highest at 44%.<br />

But almost a third of respondents (29%) say the best source for <strong>Plymouth</strong> news is the television –<br />

above radio which scored a woeful 16%. As there is no dedicated <strong>Plymouth</strong> television service, this<br />

is a sad reflection on the state of local radio news and information.<br />

Nevertheless, taking radio specifically, <strong>Plymouth</strong> Sound is the main provider of <strong>Plymouth</strong> news and<br />

information (34%). As the nearest to a full-time radio station for the city, this is unsurprising. Above<br />

the age of 45 (but not 35), <strong>Radio</strong> Devon overtook its commercial rival, reflecting the fact that many<br />

people above this age are not especially close to <strong>Plymouth</strong> Sound.<br />

51


RADIO PLYMOUTH<br />

Our research shows that they don’t hear the music they like – so they tune elsewhere and don’t hear<br />

the news they need.<br />

Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

We will make sure that our national and regional coverage is comprehensive and that editorial<br />

decisions are made in light of what is important to our listeners. Local for its own sake isn’t good<br />

enough. But as our focus groups suggested, a local angle on a national story is attractive.<br />

Music policy<br />

“Good music” is the single most important reason for people to choose a new service (61%). But<br />

what defines music as “good”? It’s a subjective question and not one that we believe is usefully<br />

answered by standard reference to the decade in which a track is released. Even anecdotally, very<br />

few people define their musical tastes by decade. Genres are more prevalent.<br />

But there’s something about “good music” which is harder to define. Nevertheless, we set out to do<br />

so!<br />

Firstly, we asked which radio station played the music people prefer. Although BBC <strong>Radio</strong> 2 came<br />

out top, there are significant differences between age groups. <strong>Plymouth</strong> Sound is the music station<br />

of choice for people under 24, though it falls out of favour fast at this point, particularly for men. But<br />

by and large, together with <strong>Radio</strong> 1, it performs well for under 35s. Classic FM topped the list for<br />

just a handful of respondents. Our conclusion is that people want mainstream music and, as they<br />

get older, a wider choice. As listening to <strong>Plymouth</strong> Sound falls away, <strong>Radio</strong> 2 benefits but so does<br />

Pirate FM. What is it that makes someone in <strong>Plymouth</strong> think <strong>Plymouth</strong> Sound isn’t for them, but that<br />

Pirate FM will fill the gap? Clearly, it’s not an aversion to commercial radio.<br />

We decided to delve further into musical tastes, but not adopt an approach of defining music by<br />

decades. To us, this is a somewhat narrow methodology leading to predictable music programming.<br />

It was also contrary to our developing philosophy that a new station should define itself not by age<br />

but by feel.<br />

So we asked respondents their view about artists in categories that were a combination of genres<br />

and chronology. For example, we asked about Classic Rock, a genre, but also about “Artists that<br />

span the decades” – those stars such as Elton John, the Rolling Stones, U2 or Paul McCartney that<br />

have had popular success in the 60s, 70s, 80s, 90s, and in this millennium. The decade doesn’t<br />

matter; the artist, or the spirit of enduring music, does.<br />

Most of our categories, but not all, were of interest to more than 50% of respondents, with higher<br />

appreciation among 35-54 year olds. Those that were are shown in the next table.<br />

52


80<br />

70<br />

60<br />

50<br />

% 40<br />

30<br />

20<br />

10<br />

0<br />

Artists that<br />

span the<br />

decades:<br />

RADIO PLYMOUTH<br />

Music preferences<br />

Classic Rock Contemporary<br />

music:<br />

53<br />

Pop music: Soul:<br />

Survey<br />

35-54<br />

Ballads, new wave and local artists scored lower – once again proving the point that local for its own<br />

sake isn’t good enough.<br />

Even contemporary music scores higher among 35-54 year olds – indicating that even more mature<br />

listeners enjoy current music, providing it suits their tastes (we suggested artists like Keane, KT<br />

Tunstell and Coldplay, rather than “youth” artists like Dr. Dre, Black Eyed Peas or Test Icicles).<br />

We explored the issue of “good music” too in our qualitative focus groups and it is worth highlighting<br />

some of the points here.<br />

There was much agreement that existing services were repetitive and, by and large, too caught up<br />

with the charts.<br />

“They all play safe; it’s lowest common denominator,” said one (male, C1, forties).<br />

Another thought existing available music was too melodic:<br />

“I don’t like the music on the locals, it’s too soft, I like a bit of rock, and the presenters are better [on<br />

<strong>Radio</strong> 2 and Virgin]” (male, C1, fifties).<br />

As our monitoring highlights, concern about repetitiveness isn’t always borne out by the reality, but it<br />

is an enduring issue, as one respondent complains:<br />

”Pirate seems to have the same set of records which go on for about a month and then they change<br />

and they have another set of records which go on for about a month.”<br />

There’s a lesson here about rotation, not just within a single day, or even a week, but in the longer<br />

term.<br />

A station never wants to be stale, so there is much to be said for changing playlists. The lesson is to<br />

draw upon the breadth of suitable music and not get into frequent repetitions in the first place.


RADIO PLYMOUTH<br />

The perceived relative paucity of music available on other stations is also much commented on.<br />

This response is typical: “There used to be more music, but now it seems to be more and more chitchat,<br />

which gets on my nerves” (female, B, 40). This lady was speaking about <strong>Plymouth</strong> Sound,<br />

which she turned to originally for the mix of local news with music. Others have made the switch to<br />

stations playing what they perceive to be “better music”.<br />

“I listen to Pirate. I’m at home all day, so I listen to the radio a lot, and I listen to <strong>Radio</strong> Devon which I<br />

enjoy for the talking, but on Pirate, I like the music” (female, C1, 45).<br />

This comment supports data from our main telephone survey. Many people are listening to a service<br />

from out of the county because the music is more suited to their needs – but they also want<br />

meaningful speech aimed at them and their locality.<br />

Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

<strong>Radio</strong> <strong>Plymouth</strong> need not define itself by the competition, but should it wish to do so, it should look<br />

at the music policy of Pirate FM and <strong>Radio</strong> 2, rather than <strong>Plymouth</strong> Sound. Our data shows that<br />

some music should have a slightly harder edge than other services, with fewer ballads than one<br />

might hear on <strong>Radio</strong> 2 and <strong>Radio</strong> Devon. There should be more music at breakfast than existing<br />

services. We will achieve this by providing more tracks per hour at breakfast and in the evenings<br />

than other services, achieved by fewer commercials and crisper links.<br />

It is imperative that a new station achieves an optimum balance between music and speech. Music<br />

is more important than speech, and “good music” is obviously better than bad. Similarly, speech too<br />

must be good speech, not bad. People have strong opinions on what’s bad: factual, informative<br />

speech, that can still be fun, is preferable to inane chat by presenters who are trying to be<br />

something they can probably never be – national stars.<br />

<strong>Plymouth</strong> Sound’s music policy seems to be not much liked by our potential audience. Pirate FM’s<br />

music is more palatable but the speech content is not targeted at <strong>Plymouth</strong> residents and Classic<br />

Gold does not make a huge impact. By marrying a more interesting musical output with meaningful<br />

content for <strong>Plymouth</strong>, an undoubted need can be met.<br />

Will they listen?<br />

Nine out of ten respondents (88%) are very or quite likely to listen to a new radio station aimed at<br />

<strong>Plymouth</strong> in our core age range of 35 to 54 year olds. Other age bands score highly too, with one<br />

exception: young adults 15-24 at 73% (men) and 78% (women). This is still three out of four people<br />

who say they would listen, although a considerable drop from 88%. Once again, it appears that the<br />

youngest age band would be less likely to use a new service than their older neighbours.<br />

54


Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

RADIO PLYMOUTH<br />

Young people are well-served by existing services. Above the age of 25, people do listen to local<br />

commercial radio, but are not particularly satisfied. In a city of limited choice, with services that do<br />

well among the under 25s (<strong>Plymouth</strong> Sound) and over 55s (<strong>Radio</strong> Devon), the target audience is<br />

clear. But care must be taken not to be simply another service people listen to by default: just<br />

because it’s there and it’s for <strong>Plymouth</strong>. It has to meet their needs, for “better music” and “more<br />

professional presentation”.<br />

e) Focus Groups (sample: 30)<br />

Three x 10 commercial radio listeners in <strong>Plymouth</strong>, aged 25 to 54<br />

Our three focus groups of existing local commercial radio listeners highlighted many concerns that<br />

we can define as the 3Ps – professionalism, programmes, presenters.<br />

Professionalism<br />

Reflecting <strong>Ofcom</strong>’s own research, which found that local stations were considered to be a bit<br />

amateurish, our groups were vocal about professional standards. In particular, they expressed the<br />

opinion that there is “too much mindless drivel” and “too much yapping” on some commercial<br />

stations. Especially <strong>Plymouth</strong> Sound at breakfast.<br />

Professionalism extends to commercials. Not only are they repetitive, but they are sometimes poorly<br />

written and produced. This is often a problem with local classified advertising which needs an<br />

address or difficult to remember phone number for the advertiser to realise profitable business as a<br />

result.<br />

Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

The major difference between <strong>Plymouth</strong> and Cornwall is in satisfaction with existing commercial<br />

radio. Recent research conducted by the successful applicant for the Cornwall licence showed<br />

there was little stated gap in the market for a distinctly new service, with audiences in Cornwall<br />

generally happy with Pirate FM. This contrasts with the evidence in <strong>Plymouth</strong>, our focus groups<br />

suggest that many listeners in the city are choosing to tune to Pirate FM rather than their own local<br />

radio station.<br />

<strong>Radio</strong> <strong>Plymouth</strong> will address the concerns raised in our focus groups about advertising through<br />

scheduling, encouraging copy rotation for larger campaigns and by placing a nine minute limit of<br />

commercial air time.<br />

Programmes<br />

Because of the amount of chat and commercials, there’s not enough music at breakfast on<br />

<strong>Plymouth</strong> Sound. News is “too lightweight” or “not relevant” – although the travel is considered<br />

good.<br />

55


RADIO PLYMOUTH<br />

With a breakfast show on BBC local radio that is also light on music, a new station has a clear<br />

market opportunity to get the day off to a better start for <strong>Plymouth</strong>’s listeners and then to hold onto<br />

the audience with more clearly-defined programmes, professionally presented.<br />

There was a perception that other stations, with their anonymous presentation, have an amorphous<br />

mass of output. You rarely know where one programme ends and the other begins.<br />

There was clear evidence of demand for a station that provided more local and accurate information<br />

than is currently available. <strong>Plymouth</strong> Sound’s news and information content was perceived to be<br />

“short and sweet” but lacking in detail and, often in programmes, is no more than a presenter<br />

reading something out of the local paper.<br />

Participants believed that much is going on in <strong>Plymouth</strong> that they simply don’t hear enough about on<br />

local commercial radio. Those who had defected to Pirate FM received little <strong>Plymouth</strong> news either.<br />

They wanted to celebrate events like Music of the Night and the British Firework Championships<br />

and also to hear more about local sports teams. Certainly more than they heard on commercial<br />

radio, but not as much as they would get on BBC <strong>Radio</strong> Devon. There was some feeling that<br />

<strong>Plymouth</strong>, a city rich in sports events, if largely lacking in national success, is underserved by<br />

broadcast media. Again, Pirate FM beats <strong>Plymouth</strong> Sound, but the geography is all wrong: “Local<br />

sports coverage is awful, and Pirate now is very Cornish; it used to be Cornwall and West Devon,<br />

but now there’s very little local <strong>Plymouth</strong> impact” (man, B, 34).<br />

“At the weekend, you want half-time reports and full-time results, at least,” summed up one<br />

respondent (male, C1, thirties).<br />

Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

<strong>Radio</strong> <strong>Plymouth</strong>’s programmes will be presented by bright professional broadcasters that listeners<br />

will come to know, and in some cases who they know well already.<br />

News and information is central to our programme plans. We will employ experienced journalists<br />

and commit to ongoing training of news and production staff.<br />

Presenters<br />

Some local radio presenters were considered to be “childish”, “amateur” and “anonymous”, with few<br />

names that listeners can recall: “they are just club DJs or <strong>Radio</strong> 1 wannabes” (male, B, 34).<br />

This is a change from the early days of <strong>Plymouth</strong> Sound, when our respondents could recall the<br />

names of local presenters. Now they can’t – “and I was listening this morning!” Given that <strong>Plymouth</strong><br />

Sound achieves the highest weekly reach, satisfaction in our target audience appears to be low and<br />

this supports our contention that some listening is by default.<br />

56


Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

RADIO PLYMOUTH<br />

There’s a clear market gap for a station like <strong>Radio</strong> <strong>Plymouth</strong> that will employ presenters, not DJs,<br />

who are capable of delivering witty one liners and holding an informative debate but who understand<br />

that the music is more important than they are! There is some highly experienced broadcasting<br />

talent in our investment group and they will pass on their knowledge. Karen Stockdale will also<br />

identify ongoing training opportunities for our on-air staff.<br />

(f) Advertiser research<br />

Background<br />

The South West is one of the strongest growing economies in the UK. Between1995 and 2003, the<br />

total GVA (Gross Value Added) generated by the Region increased by 58% compared with an<br />

increase for England as a whole of 54% (Source: Government Office for the South West).<br />

Although the area overall is one of the most prosperous in the UK, there are wide variations within<br />

the region itself. <strong>Plymouth</strong>, the South Hams and parts of West Devon receive funding under<br />

Objective Two.<br />

<strong>Plymouth</strong> is undergoing huge changes both physically and economically, the number of cranes on<br />

the city skyline makes an impressive sight. The Mackay "Vision for <strong>Plymouth</strong>" is providing a<br />

blueprint for the structural development of the city centre, whilst the <strong>Plymouth</strong> City Growth Strategy<br />

is providing a framework for economic and social regeneration.<br />

The planned development of a cultural quarter and a move of the University Arts Faculty<br />

from Exmouth and Exeter to the new Rowe Street Centre in <strong>Plymouth</strong> will create an additional<br />

cultural resource.<br />

The Creative Industries are also a priority sector for the Regional Economic Strategy and <strong>Radio</strong><br />

<strong>Plymouth</strong> would help to realise its three Strategic Objectives: first, to build successful and<br />

competitive businesses; second, to build strong and inclusive communities; and third, to develop an<br />

effective and confident region.<br />

The Regional Development Agency's plan for the Creative sector has three key aims:<br />

• Increase the sustainability, growth and productivity of the regions key creative industries and<br />

their capacity to contribute to the region's competitiveness.<br />

• Maximise the potential for the key creative industries sub-sectors to contribute towards the<br />

wider policy agendas of social, economic and cultural regeneration and enhancement of<br />

regional image.<br />

• Improve the infrastructure for key creative industries support and development across the<br />

region through improved communications and partnerships.<br />

57


RADIO PLYMOUTH<br />

The establishment of <strong>Radio</strong> <strong>Plymouth</strong> would not only appear to contribute to all of the above, but<br />

also to benefit from the following;<br />

There are exciting retail expansions such as the P&O development at Charles Cross that will bring<br />

new employment and enhance the city’s environment. It is expected to create 2000 full time and part<br />

time jobs when it opens in the autumn of 2006, bringing 8 new major stores and 48 new shops,<br />

cafes and restaurants into the city centre.<br />

The opportunities<br />

<strong>Radio</strong> <strong>Plymouth</strong> attracted a breadth of local advertisers to its two RSLs, including businesses<br />

spontaneously getting in touch after hearing our broadcasts, or being recommended by their own<br />

customers.<br />

“We had a very positive response to our campaign with <strong>Radio</strong> <strong>Plymouth</strong> during<br />

the summer. We would certainly use <strong>Radio</strong> <strong>Plymouth</strong> for future campaigns if you<br />

are successful in gaining a full time licence”<br />

58<br />

Mark Ive, Exeter Airport Direct.<br />

That is all very satisfying, but short-term advertising is not sufficient to run a full-time, profitable local<br />

radio service. We needed to understand how attractive a radio station like <strong>Radio</strong> <strong>Plymouth</strong> would be<br />

if placed on a permanent footing.<br />

So we wrote to 112 local businesses that were advertising in the <strong>Plymouth</strong> Evening Herald and<br />

other local publications in the last week of October 2005. Forty-five replied: a response rate of 40%,<br />

a full breakdown has been supplied in a confidential appendix to <strong>Ofcom</strong> but we summarise the main<br />

conclusions below.<br />

By and large, most local advertisers surveyed currently use newspapers and local radio –<br />

unsurprising as that formed the basis of our database. A small number use regional television and a<br />

larger proportion other media such as directories.<br />

60<br />

50<br />

40<br />

% 30<br />

20<br />

10<br />

0<br />

Advertising survey budget allocations<br />

Press<br />

Other<br />

<strong>Radio</strong><br />

Direct<br />

Directories<br />

ITV


RADIO PLYMOUTH<br />

Most pleasing was the feedback that <strong>Radio</strong> <strong>Plymouth</strong> would be a radio station that the advertisers<br />

themselves would listen to. It is heartening to learn that our format would be enjoyed by <strong>Plymouth</strong>’s<br />

business people. Nearly 90% of our respondents said that <strong>Radio</strong> <strong>Plymouth</strong>’s format appealed to<br />

them as listeners.<br />

“Phil and I have been tuning in to <strong>Radio</strong> <strong>Plymouth</strong> and, as always, have been most<br />

impressed. Particular thanks for our commercial advertising which we are both very<br />

pleased with”.<br />

100<br />

90<br />

80<br />

70<br />

60<br />

% 50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

David Straw, area commercial manager HSBC and<br />

Phil Kirkin, area director HSBC; via email July 2004<br />

Does <strong>Radio</strong> <strong>Plymouth</strong> appeal to you as a listener?<br />

Yes<br />

Even this, though, means little unless businesses are satisfied that <strong>Radio</strong> <strong>Plymouth</strong> would deliver<br />

customers to them should they advertise with us. Only then will they place their hard-earned<br />

advertising money with us.<br />

45<br />

40<br />

35<br />

30<br />

25<br />

%<br />

20<br />

15<br />

10<br />

5<br />

0<br />

How likely to try advertising on <strong>Radio</strong> <strong>Plymouth</strong><br />

59<br />

No<br />

Very<br />

Quite<br />

Not very<br />

Not at all<br />

Of all the respondents, 76% were very or quite likely to advertise on a radio station like the one we<br />

propose. Only 47% have used commercial radio in the last six months, suggesting that a station like<br />

<strong>Radio</strong> <strong>Plymouth</strong> could increase the number of local advertisers in the city by 62%.


RADIO PLYMOUTH<br />

37% of the sample had either not advertised on the radio for at least 12 months or had never used<br />

radio advertising. Two-thirds of these businesses would be either “very” or “quite likely” to advertise<br />

on <strong>Radio</strong> <strong>Plymouth</strong>. This is an encouraging figure and a sign that <strong>Radio</strong> <strong>Plymouth</strong> could attract both<br />

lapsed and non-radio advertisers, helping to increase radio’s share of the advertising cake.<br />

“We found <strong>Radio</strong> <strong>Plymouth</strong> a fantastic way to market and publicise our company. The<br />

target audience is perfect for us and we would definitely use <strong>Radio</strong> <strong>Plymouth</strong> to<br />

advertise should you win the full time licence”.<br />

Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

Christopher & James Tanner, Tanners Restaurant<br />

<strong>Plymouth</strong>’s famous celebrity restaurant<br />

Our survey suggests a migration from other media such as newspapers and directories and into<br />

radio, which can only be good for the medium. More optimistically, perhaps the advertising cake as<br />

a whole will expand. Certainly, our desk research shows an underdeveloped radio advertising<br />

market in the city. <strong>Radio</strong> <strong>Plymouth</strong> intends to help radio punch its weight: we will employ seasoned<br />

media sales professionals who can fight for the medium as much as for <strong>Radio</strong> <strong>Plymouth</strong>, and who<br />

can attract new radio advertisers as well as grow the share from existing ones.<br />

Indeed, the sectors saying they would be very or quite likely to advertise is satisfyingly broad. From<br />

retailers in photography and kitchen, through motoring, leisure (holidays, eating out, clubs) to<br />

professional services (training, legal and property), a new radio station will be well-supported by a<br />

range of <strong>Plymouth</strong> businesses.<br />

(g) Monitoring (Conducted in <strong>Plymouth</strong> in two waves).<br />

Wave 1: Spring 2005, assessed the output of <strong>Plymouth</strong> Sound, Classic Gold, South Hams<br />

<strong>Radio</strong>, Pirate FM, BBC <strong>Radio</strong> Devon (<strong>Plymouth</strong> FM frequency).<br />

In the spring of 2005, we monitored the output of local commercial stations and BBC <strong>Radio</strong> Devon<br />

for hour-long segments during three distinct day parts. This basic monitoring was done to help us<br />

understand the news, speech and music ratios of the existing and contiguous stations that could<br />

have a relevance to <strong>Plymouth</strong>.<br />

Commercials<br />

We were surprised at the sheer volume of commercials being run by some stations, particularly at<br />

breakfast and drivetime. As can be seen from the summary below, if one adds sponsorship<br />

announcements, station idents and jingles to the commercial minuteage – the kind of output that<br />

listeners could reasonably expect to consider “commercial” in nature – almost a third of output on<br />

<strong>Plymouth</strong> Sound and Pirate FM was commercial in our first-wave monitoring, which at breakfast was<br />

an assessment of 7 to 8 am.<br />

60


RADIO PLYMOUTH<br />

Even in the wider breakfast slot of 6 to 10 am studied in our second wave of monitoring (a segment<br />

chosen because it reflects our own programming plans and is similar to a number of commercial<br />

stations, although <strong>Plymouth</strong> Sound’s own breakfast show ends at 9 am), 29% of output on <strong>Plymouth</strong><br />

Sound was either commercials or promotions. Pirate FM was only marginally more listener-friendly,<br />

with 17 minutes in the hour commercial in nature.<br />

As our other research shows, and as common sense would dictate, no one listens to commercial<br />

radio primarily for the commercials.<br />

Quite simply, people believe there are too many commercials that interrupt the primary reason for<br />

listening, music. Our monitoring shows this is especially true at breakfast and, on Pirate FM at least,<br />

in drivetime. All timings below are from our Wave 1 basic monitoring (Spring 2005).<br />

7 to 8 am<br />

<strong>Plymouth</strong><br />

Sound<br />

Pirate FM Classic Gold South Hams<br />

BBC <strong>Radio</strong><br />

Devon<br />

News, weather and sport 6 4 5 4 22<br />

Travel 2 1 1 1 3<br />

DJ banter 10 14 11 11 11<br />

Total speech<br />

18<br />

19<br />

Music 24 24 21 37 22<br />

Commercials, sponsorship<br />

announcements, jingles<br />

18 17 22 7 2<br />

5 to 6 pm<br />

<strong>Plymouth</strong><br />

Sound<br />

Pirate FM Classic Gold South Hams<br />

BBC <strong>Radio</strong><br />

Devon<br />

News, weather and sport 4 8 20 12 30<br />

Travel 1 4 2 0 4<br />

DJ banter 4 4 2 3 11<br />

Total speech<br />

9<br />

16<br />

Music 39 27 25 34 11<br />

Commercials, sponsorship<br />

announcements, jingles<br />

12 17 11 11 4<br />

9 to 10 pm<br />

<strong>Plymouth</strong><br />

Sound<br />

Pirate FM Classic Gold South Hams<br />

BBC <strong>Radio</strong><br />

Devon<br />

News, weather and sport 0 2 7 6 3<br />

Travel 0 0 0 0 1<br />

DJ banter 10 4 27 3 13<br />

Total speech<br />

10<br />

Music 41 44 16 45 43<br />

Commercials, sponsorship<br />

announcements, jingles<br />

9 10 10 6 0<br />

Speech<br />

6<br />

With 18 minutes of speech in a peak-hour breakfast slot to add to the 18 minutes of commercials<br />

and sponsorship, <strong>Plymouth</strong> Sound is heavy on non-music content in our first wave monitoring. Less<br />

than half of <strong>Plymouth</strong> Sound’s speech content is informative in nature, consisting mainly of DJ<br />

banter.<br />

61<br />

17<br />

24<br />

34<br />

16<br />

15<br />

9<br />

36<br />

45<br />

17


RADIO PLYMOUTH<br />

Although Pirate FM had a minute’s less commercial airtime than <strong>Plymouth</strong> Sound at breakfast, it<br />

used that time to chat to the audience rather than play music.<br />

Even a station unburdened by the economic requirement to run advertising fails to capitalise on its<br />

advantage by producing the music output so demanded by the audience. Commercial broadcasters<br />

should not bemoan the approach of BBC <strong>Radio</strong> Devon, which is attempting to fulfil its public service<br />

obligations by running more expensive journalism and other speech broadcasting. Instead, we<br />

believe that ILR should capitalize on it, by meeting audience needs.<br />

Notably, the station with fewer resources than Pirate FM and <strong>Plymouth</strong> Sound, South Hams <strong>Radio</strong><br />

spends as much time on DJ banter, 11 minutes between 7 and 8 am, but plays the most music of<br />

any station in the region: almost two-thirds of airtime. Of the independent stations, it runs fewer<br />

commercials, just 7 minutes in this peak breakfast hour.<br />

The largest amount of time given to presenter banter comes in the evenings on Classic Gold, with<br />

34 minutes of speech between 9 and 10 pm, twice as much as its next chattier rival, BBC <strong>Radio</strong><br />

Devon. The locally-produced commercial stations are all running about 70% music at this time.<br />

Music<br />

Both of the commercial stations most identified by our research, <strong>Plymouth</strong> Sound and Pirate FM,<br />

played the same amount of music at breakfast. Music is the single largest item of content on both<br />

<strong>Plymouth</strong> Sound and Pirate FM, but at just 24 minutes, its less than the audience craves, if the other<br />

elements of our research are indicative of demand.<br />

<strong>Plymouth</strong> Sound plays much more music in the evenings, but most of <strong>Plymouth</strong> Sound’s music is<br />

chart or recent chart music. Oldies tend to come from the past 15 years. That <strong>Plymouth</strong> Sound is<br />

primarily a youth music station, influenced by what is being played in the clubs, is evidenced by the<br />

26 hours a week of music branded “Ministry of Sound”. Although this output fell outside our<br />

monitoring hours, dance music is also an important part of their daytime output.<br />

At drivetime, only two stations, <strong>Plymouth</strong> Sound and South Hams <strong>Radio</strong> have more than 50% of<br />

output as music. Although this is a time when traditionally more information: news and travel, are<br />

provided, we believe there is an opportunity to cut down on extraneous presenter chat to deliver a<br />

brisker, more business-like approach, to allow more music.<br />

For the three stations that we are concentrating on for <strong>Plymouth</strong>, and taking breakfast as an<br />

example, the output comparisons illustrate the main difference between what they offered listeners<br />

during this monitoring exercise compared with what <strong>Radio</strong> <strong>Plymouth</strong> plans to deliver.<br />

62


Minutes<br />

40<br />

35<br />

30<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

RADIO PLYMOUTH<br />

Wave 1 monitoring 7- 8am versus <strong>Radio</strong> <strong>Plymouth</strong><br />

proposed output<br />

<strong>Plymouth</strong><br />

Sound<br />

Pirate FM Classic<br />

Gold<br />

63<br />

<strong>Radio</strong><br />

<strong>Plymouth</strong><br />

Speech<br />

Commercials etc.<br />

Music<br />

Wave 2: 97FM <strong>Plymouth</strong> Sound on 13 October, Pirate FM 102 on 14 October and Classic Gold<br />

1152AM on 20 October 2005.<br />

The findings of our much more detailed 2 nd wave monitoring of the existing local commercial<br />

services covering <strong>Plymouth</strong> supported many of the views expressed in the focus groups. In<br />

particular those concerning the narrow range and repetition of music and the excessive level of<br />

commercials.<br />

Music<br />

The vast majority, more than 90%, of tracks played on <strong>Plymouth</strong> Sound were from the last 15 years,<br />

with the emphasis being strongly on the last five years. Indeed, all the tracks which received at least<br />

two plays were from this era.<br />

Pirate FM 102 (East) played a more even spread of music by decades and had less repetition of<br />

individual tracks than <strong>Plymouth</strong> Sound. Nonetheless, more than half (57.7%) of the music was from<br />

the last 15 years, with a further 26% coming form the ‘80s.<br />

Both <strong>Plymouth</strong> Sound and Pirate FM featured little music in the breakfast show. Just six tracks were<br />

played between 7 and 8 am and seven between 8 and 9 am on Pirate FM. <strong>Plymouth</strong> Sound played<br />

eight tracks between 7 and 8 am and seven tracks between 8 and 9 am.<br />

Classic Gold 1152AM played a wider range of music, and no tracks were repeated. The decade<br />

which was most represented musically was the ´80s, with almost one-third of tracks played coming<br />

from that era; this was closely followed by ´60s and ´70s tracks. Between them, these three decades<br />

accounted for 90 per cent of the music played throughout the day. As with the FM stations, little<br />

music featured in the breakfast show. Seven tracks were played between 7 and 8 am and eight<br />

between 8 and 9 am.


RADIO PLYMOUTH<br />

With less chit chat, and a cap on commercial airtime of nine minutes an hour, <strong>Radio</strong> <strong>Plymouth</strong> will<br />

be able to play 10-11 tracks per hour in breakfast.<br />

News<br />

12<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

Average tracks per hour 7- 9 am<br />

64<br />

<strong>Plymouth</strong> Sound<br />

Classic Gold<br />

Pirate FM<br />

<strong>Radio</strong> <strong>Plymouth</strong><br />

The news on <strong>Plymouth</strong> Sound featured just 12 local stories throughout the day. The maximum<br />

number in one bulletin was five at 4 pm. The maximum in the morning bulletins was three local<br />

stories at 7am.<br />

Throughout the day, bulletins were of either two or three minutes duration, except for a four-minute<br />

bulletin at 4 pm. There were also headlines on the half-hour at 6.30 am, 7.30 am and 8.30 am.<br />

Other local information included traffic news four times an hour between 7 and 9 am and twice an<br />

hour between 4 and 7 pm and a surf report at 9.30 am.<br />

Pirate FM’s news contained 10 local stories throughout the day. The maximum number in one<br />

bulletin was three at 6 am, 7 am, 8 am and 9 am. The day’s longest bulletin was of five minutes<br />

duration at 5 pm. However, this contained only two local stories. Apart from these, all the bulletins<br />

were of either two or three minutes´ duration. There were also half-hour headlines at 6.30 am, 7.30<br />

am, and 8.30 am and 5.30 pm.<br />

Classic Gold’s news featured five local stories throughout the day. The maximum number in one<br />

bulletin was three at 10 am, 12 pm, and 2.00 pm. Other locally relevant information was traffic news<br />

which featured three times an hour between 6 and 9 am, twice an hour between 4 and 6 pm and<br />

three times between 6 and 7 pm.<br />

Advertising<br />

On <strong>Plymouth</strong> Sound, advertising minuteage was high. The peak was 13 minutes between 7 and 8<br />

a.m. and between 4 and 5 pm, with the average between 6 am. and 7 pm. being 10.5 minutes per<br />

hour. Music, the most important thing that listeners tune in for, is limited. Of the 45 local clients<br />

featured, almost three-quarters (73.3%) received just one or two transmissions throughout the day.


RADIO PLYMOUTH<br />

On Pirate FM commercial load was high. The peak was 13 minutes per hour between 6 - 7am, 8 - 9<br />

am, 3 - 4pm. and 5 - 6pm. The lowest minuteage was 10 in the 4 pm. hour and the average between<br />

6 am. and 7 pm. was12 minutes per hour. 35 local clients featured, of whom almost one-third<br />

received at least five transmissions throughout the day, while a further 43% received one or two.<br />

On Classic Gold, advertising minuteage was less than on the two FM services monitored, although it<br />

was still high, with an average of 10 minutes per hour between 6 am. and 7 pm. The peak was 12<br />

minutes between 8 and 9 am. 44 local clients featured, for whom there seemed to be an imbalance<br />

between over and under-exposure. More than one-third (34.1%) received at least five transmissions,<br />

while almost one quarter (22.7%) had two or less transmissions throughout the day.<br />

Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />

These findings suggest that the existing services are offering mainly recent popular chart hits. <strong>Radio</strong><br />

<strong>Plymouth</strong>’s proposed format would be meeting a demand for a wider range of music from across the<br />

popular spectrum. Music is what people want most and we will give them more in breakfast and<br />

drive.<br />

Local news and traffic information are acknowledged as important, and generally appreciated,<br />

elements of the existing services. <strong>Radio</strong> <strong>Plymouth</strong> will ensure that the quality and quantity of both<br />

elements match or exceed those available currently.<br />

The volume, scheduling and production of commercials are of crucial importance as, not only are<br />

commercials a potential switch-off for the listener if they are not well produced and scheduled, they<br />

will not work for the client either. <strong>Radio</strong> <strong>Plymouth</strong> will implement a coherent strategy regarding<br />

commercial volume, scheduling and production.<br />

Although Atlantic FM cannot be monitored currently, their licence application states that “the output’s<br />

core appeal will be for listeners aged 25 to 54”. It also states that Atlantic FM will be “full service<br />

local radio specifically for Cornwall, featuring locally-focused news, information and speech content<br />

mixed with adult-orientated popular music” and that it will have “a range of off-peak programmes to<br />

appeal to more specific tastes and interests”.<br />

<strong>Radio</strong> <strong>Plymouth</strong> will be different, as its focus will be on <strong>Plymouth</strong> and its programming will be more<br />

consistent with mainstream appeal programmes throughout the day and across the week.<br />

(vii) Quantitative data tables and questionnaires for research studies 3 and 4 are included in a<br />

separate appendix supplied to <strong>Ofcom</strong>.<br />

65


7. Evidence of Support<br />

RADIO PLYMOUTH<br />

Our two RSL trial broadcasts in 2003 and 2004 taught us a huge amount, not least what the<br />

audience thought of our style of broadcasting, indeed some of their comments have helped shape<br />

this application. We received many letters and emails of support from people of all ages and<br />

backgrounds, as well as reaction from many of the advertisers and sponsors who paid for airtime<br />

during our trials, some of them first time advertisers on radio.<br />

A full file of all the letters and emails is available to <strong>Ofcom</strong> should they wish to see them. As part of<br />

this application, however, we include a selection of quotes which amply illustrate the kind of<br />

responses we received. The complete versions of the letters and emails shown below are attached<br />

in appendix ‘A’ supplied to <strong>Ofcom</strong>.<br />

Listeners<br />

“I must give praise to <strong>Radio</strong> <strong>Plymouth</strong> as a truly local radio station which broadcast excellent<br />

coverage of the firework extravaganza from The Hoe! The station’s musical output was excellent<br />

and professional and, although only on a temporary licence, it deserves to succeed full-time”.<br />

Steve Fitch in a letter published by the Evening Herald.<br />

“I have listened as much as possible to your station this year, all I can say is FANTASTIC!! The<br />

other radio station (of whom I will not mention the name!) has gradually lost my interest due to the<br />

type of music, etc. it broadcasts. Or maybe it’s my age??!! Let’s keep our fingers crossed that you<br />

will be broadcasting all year round in the very near future – well done!”<br />

Jan Read via email.<br />

“I tuned into <strong>Radio</strong> <strong>Plymouth</strong> out of curiosity as I am usually an avid Classic FM listener and was<br />

very quickly hooked, so much so that I retuned the radio in my car. I found all your presenters<br />

excellent. They were informative, interesting amusing and very entertaining. I found the music easy<br />

to listen to although it was the presentation of the programmes that held me to the station”.<br />

66<br />

Pauline Rowse by letter.<br />

“It has been interesting and very informative, not the usual rambling drivel you get on a lot of the<br />

more (so called) top stations, my ears have been treated to some great songs and entertaining chat,<br />

from both the presenters and their guests. Well done and lets have more”.<br />

David Green via email.<br />

“I like what I hear and will support you in any way I can, it’s nice to hear people who are committed<br />

to the great city of <strong>Plymouth</strong>. I am a 56 year old bus man with 37 years service with my company. I<br />

do hope you get your licence soon, <strong>Plymouth</strong> needs you”.<br />

Derek Blake via email.


RADIO PLYMOUTH<br />

MPs, event organiser & training establishment<br />

“You have assembled a very experienced team and your perceived marketplace certainly looks both<br />

positive and attractive. Please keep me in touch with developments and if you feel there is anything<br />

I can personally do to support the project then please don’t hesitate to contact me”.<br />

67<br />

Colin Breed MP (Liberal Democrat).<br />

“Having looked at your plans (and taken part in the broadcast) I am very happy indeed to be able to<br />

support your application. I believe that an additional radio station with extra speech content and a<br />

broader range of music would be extremely well received in the city and I wish you every success<br />

with this project”.<br />

Gary Streeter MP (Conservative).<br />

“It is also refreshing to learn that the key players at <strong>Radio</strong> <strong>Plymouth</strong> are personally committed to<br />

invest in the growth and success of the station and maintain the ambition to keep it local. I have<br />

today written to the Chief Executive of <strong>Ofcom</strong> in support of your application”.<br />

Alison Seabeck, MP for Devonport (Labour).<br />

“I believe that it is important that local media get out and about and attend events like the Classic<br />

Boat Rally, <strong>Radio</strong> <strong>Plymouth</strong> was the only independent radio station to have done so. Your staff were<br />

always polite, helpful and professional. I fully support <strong>Radio</strong> <strong>Plymouth</strong> in its bid to be the second<br />

independent <strong>Plymouth</strong> radio station”.<br />

Nigel Baxter, Chairman, <strong>Plymouth</strong> Classic Boat Rally.<br />

“The 3 students that you offered work placements to during the summer had a first class experience<br />

of life in the real world. To have the opportunity to do meaningful work alongside media<br />

professionals, working to strict deadlines, was an incredibly valuable experience for them to add to<br />

their portfolios. They learnt an enormous amount and enjoyed themselves to boot!”<br />

David Loius Puttick, director of Deep Blue Sound audio training unit, University of <strong>Plymouth</strong>.


DECLARATION<br />

RADIO PLYMOUTH<br />

<strong>Radio</strong> <strong>Plymouth</strong> confirms that, to the best of our knowledge and belief;<br />

(i) the applicant is not a disqualified person in relation to the licence by virtue of the provisions<br />

of section 143(5) of the Broadcasting Act 1996 (relating to political objects);<br />

(ii) no director or person concerned directly or indirectly in the management of the company or<br />

the applicant group is the subject of a disqualification order as defined by section 145(1) of<br />

the Broadcasting Act 1996;<br />

(iii) no person involved in the application has been convicted within the past five years of an<br />

unlicensed broadcasting offence and that the applicant will do all it can to ensure that no<br />

person so convicted will be concerned in the provision of the service, the making of<br />

programmes included in it, or the operation of a radio station if the applicant is granted a<br />

licence; and<br />

(iv) any matters which might influence <strong>Ofcom</strong>’s judgment as to whether the directors and<br />

substantial shareholders involved in the application are fit and proper persons to participate<br />

in a radio licence have been made known to <strong>Ofcom</strong>.<br />

<strong>Radio</strong> <strong>Plymouth</strong> notes that <strong>Ofcom</strong> reserve the right to revoke a licence if at any time any material<br />

statement made is found to be false and to have been made by the applicant or any member or<br />

officer thereof knowing it to be false, and that in the circumstances of section 144 of the<br />

Broadcasting Act 1996, the provision of false information or the withholding of relevant information<br />

with the intention of misleading <strong>Ofcom</strong> could incur a criminal conviction and a disqualification from<br />

the holding of a licence.<br />

Signed;<br />

David Rodgers<br />

Chairman – <strong>Radio</strong> <strong>Plymouth</strong> Ltd.<br />

7 th December 2005<br />

68

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