Radio Plymouth - Ofcom Licensing
Radio Plymouth - Ofcom Licensing
Radio Plymouth - Ofcom Licensing
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RADIO<br />
PLYMOUTH<br />
An application to <strong>Ofcom</strong> for the new<br />
Independent <strong>Radio</strong> Licence for<br />
PLYMOUTH<br />
December 2005
GENERAL INFORMATION<br />
(a) Name of Applicant<br />
RADIO PLYMOUTH LTD<br />
RADIO PLYMOUTH<br />
(b) Main Contact (For Public Purposes)<br />
Paul Hussell - 01752 203500<br />
C/o Gill Akaster Solicitors, 25 Lockyer St, <strong>Plymouth</strong> PL1 2QW<br />
paul.hussell@gillakaster.com<br />
(c) Proposed Station Name<br />
RADIO PLYMOUTH<br />
(d) Brief Description of Programme Service<br />
A full service of music and information for the people of <strong>Plymouth</strong>, featuring<br />
a broad mix of music from the past 50 years with news, interviews and<br />
information about the world in general and <strong>Plymouth</strong> in particular.<br />
2
RADIO PLYMOUTH<br />
3
RADIO PLYMOUTH<br />
SECTION 105(A): ABILITY TO MAINTAIN PROPOSED SERVICE<br />
1. Ownership and control of company which will operate the licence.<br />
(a) Board of Directors<br />
DAVID RODGERS – Chair<br />
Occupation: Company Director<br />
Other Lets Go Travel Ltd (non-exec)<br />
Directorships: Peninsula Media Ltd (chair)<br />
Background:<br />
David Rodgers has worked in broadcasting in the Westcountry all his adult life, for both the<br />
BBC and commercial sector.<br />
In 1989 he became the founding managing director of Orchard FM in Somerset. Orchard<br />
was conceived in a boom but launched in a recession, tough lessons were learned the hard<br />
way and hungry predators were vigorously fought off! The company remained independent<br />
and was turned around, evolving into Orchard Media. It went on to become an important<br />
ingredient of the winning applicant groups for Lantern FM in North Devon and Wessex FM in<br />
Dorset. In 1993 Orchard Media was the driving force behind the successful Gemini <strong>Radio</strong><br />
bid for the South & East Devon licences then held by DevonAir <strong>Radio</strong>. Orchard Media<br />
stations had some of the best audience figures and margins on the network and flourished<br />
as an independent company for ten years until it was sold in 1999.<br />
Since then David has concentrated on developing new businesses in his home patch,<br />
notably Lets Go Travel, which he has helped grow from a small North Devon travel agent<br />
into a serious regional player. The company employs over 200 staff with turnover exceeding<br />
£40 million per annum. Lets Go Travel continues to grow in the region and has won many<br />
industry awards for innovation.<br />
In 1999 David was asked to chair the Lloyds/TSB South West Olympic Appeal which raised<br />
funds to enable the British “Team 2000” to acclimatize and train in Africa before heading on<br />
to Sydney for the games themselves.<br />
Having lived in the city all his adult life, David is inspired by <strong>Plymouth</strong>’s unique history and<br />
passionate about its exciting future, the city is fast developing. He also believes that<br />
<strong>Plymouth</strong> should have a great local radio station, one that applauds the city’s successes but<br />
is not afraid to challenge its shortcomings. He is determined that, if awarded the licence,<br />
<strong>Radio</strong> <strong>Plymouth</strong> should be just such a station.<br />
4
RADIO PLYMOUTH<br />
PAUL HUSSELL - Company Secretary<br />
Occupation: Equity partner of Gill Akaster Solicitors<br />
Other Gill Akaster Solicitors<br />
Directorships: Peninsula Media Ltd.<br />
Clearwater Conveyancing Ltd.<br />
Peninsula Finance plc.<br />
Background:<br />
Paul is 42 and following school started off as a trainee journalist with West of England<br />
Newspapers before embarking on a law degree at Cardiff University.<br />
On graduation he started his legal career with Bond Pearce in their <strong>Plymouth</strong> office as a<br />
trainee solicitor. Upon qualifying he remained with the firm in their commercial department<br />
for two years before moving to New Zealand for 12 months to travel the country, working on<br />
sheep farms to pay his way.<br />
Upon his return he joined another local legal practice in <strong>Plymouth</strong>, handling both residential<br />
and commercial property, before joining Gill Akaster in 1996. In 1997 Paul was made a<br />
partner and in 2001 he was asked to become an equity partner having developed the<br />
residential conveyancing department into one of the largest operations south of Bristol. Paul<br />
is also one of the founder directors of Peninsula Finance plc.<br />
Paul’s family has long had an association with the media industry in <strong>Plymouth</strong>. His father,<br />
Bob Hussell, was the founder and managing director of <strong>Plymouth</strong> Sound until his untimely<br />
death.<br />
Paul joined the founding board of <strong>Radio</strong> <strong>Plymouth</strong> three years ago and has been delighted<br />
to contribute in a legal capacity over the intervening period.<br />
5
RADIO PLYMOUTH<br />
CHRISTINE GATEHOUSE – Non Executive<br />
Occupation: Company Director<br />
Other<br />
Directorships: Victoria Group Ltd<br />
Background:<br />
Christine Gatehouse is a real local girl, born and educated in <strong>Plymouth</strong>. On leaving<br />
Devonport High School Christine became a management trainee with Marks and Spencer.<br />
After a short break having her two children she joined the building industry.<br />
Well known to the business community across the South West as a high achieving business<br />
woman who headed up McAlpines in the region, she introduced them to the South West<br />
and oversaw their growth from one employee to approx 200.<br />
A number of prestigious projects in the area are testament to her drive and enthusiasm.<br />
Projects such as Treliske Hospital, Sutton Harbour Fish Market, Sherwell Church and<br />
Pembroke Street among them.<br />
The past 10 years have seen her working alongside her husband Mark in developing<br />
waterside sites around the UK for the port and shipping industry, as such she has a keen<br />
interest in <strong>Plymouth</strong>’s own waterfront development.<br />
During the past decade Victoria Group has grown from owning one small port in <strong>Plymouth</strong> to<br />
now owning five, in <strong>Plymouth</strong>, Bristol, County Durham, Boston and Liverpool. The company<br />
is known for its imaginative vision and its ability to work in harmony with local authorities,<br />
residents and businesses.<br />
Christine remains passionate about the city in which she was born and has worked all her<br />
life. Her commitment to its future is unwavering and, as <strong>Plymouth</strong> moves from a dockyard<br />
and navy based economy to retail, education, leisure and tourism, she will ensure that<br />
<strong>Radio</strong> <strong>Plymouth</strong> has a strong voice in the quality of that change.<br />
6
RADIO PLYMOUTH<br />
RICHARD BATH – Non-Executive<br />
Occupation: Journalist & Presenter<br />
Other<br />
Directorships: Bars & Tone Ltd<br />
Background:<br />
Richard has worked as a journalist and presenter in Canada, Hong Kong, Birmingham,<br />
London and <strong>Plymouth</strong>.<br />
He spent 23 years in London working in radio news for LBC, Capital <strong>Radio</strong> and BBC <strong>Radio</strong><br />
4 (World at One, PM, World this Weekend). Richard travelled extensively reporting on<br />
events all over the world, covering political summits, and has also worked as a political<br />
reporter at Westminster for four years. He then moved to BBC Television as a reporter for<br />
the London news programme, London Plus, going on to present the programme.<br />
After eight years at BBC <strong>Radio</strong> and TV Richard joined ITN presenting bulletins and rolling<br />
news programmes. He also presented business news at Sky as well as fronting many<br />
corporate videos and events. For the past seven years Richard has been the main anchor<br />
for the ITV news programme, Westcountry Live, based in <strong>Plymouth</strong>. He has also fronted a<br />
number of other Westcountry-focused programmes for the local ITV audience.<br />
As a well known local journalist Richard has chaired events at the university and public<br />
debates on the rapid changing economy in the city, in particular the local 20/20 initiative<br />
concerning the development of a strategic plan for <strong>Plymouth</strong>’s future. He has daily contact<br />
with the issues surrounding the changes taking place in the city and frequently interviews<br />
the local MPs and key movers and shakers in the region.<br />
Richard is ideally placed to contribute to the development of a second radio licence in<br />
<strong>Plymouth</strong> which plans to draw in listeners not yet served musically by any other service<br />
focused on the city, who are also likely to be interested in the speech plans for the station.<br />
The age group targeted by <strong>Radio</strong> <strong>Plymouth</strong> is the group most likely to be involved in<br />
shaping <strong>Plymouth</strong>’s future as we embark on one of the most dynamic periods in the city’s<br />
long history.<br />
As a well known personality in the Westcountry, Richard has also chaired a number of<br />
events and conferences focusing on regional development and, specifically, the economic<br />
regeneration of <strong>Plymouth</strong>.<br />
7
RADIO PLYMOUTH<br />
KAREN STOCKDALE – Non-Executive<br />
Occupation: Development Director for Third Man Productions<br />
Other <strong>Plymouth</strong> Media-Partnership Ltd<br />
Directorships: Cornwall Film AVIS-D Ltd<br />
Background:<br />
Karen Stockdale has over 25 years experience working in broadcasting and media<br />
production. She began her career in the mid 70s, working at one of the first commercial<br />
radio stations to be launched in the UK. Her responsibilities included running the music<br />
library, answering listener’s queries and helping with sales and promotions.<br />
In the 80’s and 90’s Karen had a range of jobs in commercial television, rising through the<br />
ranks to senior management positions. Promoted to head of regional programmes and then<br />
to controller of features, she was the executive producer for over 100 hours of programming<br />
each year in a wide range of genres, from documentary to entertainment, and from religion<br />
to children’s programmes.<br />
In 1999 Karen became development director of The Third Man Productions, a broadcast<br />
and corporate multimedia company based in <strong>Plymouth</strong>. Appointed as the director of the<br />
Celtic Film and Television Festival in 2001, she was successful in bidding for funding from<br />
Objective One, the Rural Development Programme, and a range of commercial sponsors.<br />
The festival ran a number of awards for radio production.<br />
Karen is also the company secretary and coordinator for <strong>Plymouth</strong> Media-Partnership Ltd.,<br />
the organisation supports and develops companies and individuals working in the media in<br />
<strong>Plymouth</strong> and the surrounding area. Her role involves working closely with the South West<br />
of England Regional Development Agency through South West Screen, <strong>Plymouth</strong> City<br />
Council and a range of commercial organisations and education providers.<br />
She represents the creative industries on the implementation group for <strong>Plymouth</strong> Business<br />
Growth, and is involved in a range of initiatives such as the <strong>Plymouth</strong> Creative Training-<br />
Partnership. Karen is also a director of Cornwall Film AVIS-D Ltd., the organisation<br />
responsible for the development and support of the media and new media sectors in<br />
Cornwall.<br />
Karen is active in several media training initiatives and will make sure the company is aware<br />
of the latest training opportunities, working with management and staff to identify any<br />
weaknesses where training would enhance performance.<br />
8
NEIL ROMAIN – Non-Executive<br />
RADIO PLYMOUTH<br />
Occupation: Managing Director, LMC Ltd<br />
Other<br />
Directorships: London Media Co Ltd<br />
Time FM 107.5 Ltd<br />
Tristar Broadcasting Ltd<br />
Tide FM Ltd<br />
Time FM 106.8 Ltd<br />
Time FM 107. Ltd<br />
Palm FM Ltd<br />
Orwell FM Ltd<br />
Estuary FM Ltd<br />
Ingenu Ltd<br />
Background:<br />
Neil Romain joined Sunrise Group in January 2004 as managing director of its newlyestablished<br />
London Media Company (LMC) subsidiary, responsible for the group’s<br />
mainstream (English language) radio services. He led the team negotiating the acquisition<br />
of the stations in Romford and Slough which brought the number of station within the LMC<br />
stable up to five.<br />
As well as taking responsibility for the overall financial and programming performance of the<br />
LMC services, Neil represents the Sunrise Group in its dealings with <strong>Ofcom</strong>, the trade<br />
association and other radio industry projects, both in the UK and overseas. He has been<br />
actively involved in the group’s non-broadcasting commercial activities, including the<br />
relaunch of its night club in London’s West End.<br />
Neil has acquired a deep understanding of radio industry finance and operations, both as a<br />
practitioner and previously as a regulator. Prior to joining Sunrise, he served for 13 years<br />
with the <strong>Radio</strong> Authority as its director of finance and personnel and latterly as deputy chief<br />
operating officer, and previously as radio finance officer with its predecessor body, the<br />
Independent Broadcasting Authority.<br />
During his time at the <strong>Radio</strong> Authority, Neil was actively involved in developing the policies<br />
and strategies that have shaped the present structure of the UK radio industry.<br />
He is a qualified Company Secretary.<br />
9
HUGH SCULLY – Non-Executive<br />
RADIO PLYMOUTH<br />
Occupation: Chair (Fine Art Productions Ltd)<br />
Other Fine Art Productions Ltd.<br />
Directorships: Peninsula Media Ltd.<br />
Background:<br />
Hugh Scully has been in broadcasting for more than forty years, born in Wiltshire, and<br />
educated in Somerset he has spent virtually the whole of his adult life in the Westcountry.<br />
Hugh’s career began in the West Region of the BBC in 1963 where he was a roving reporter<br />
for BBC radio and television based in <strong>Plymouth</strong>. In 1967 he became the main presenter of<br />
the nightly news programme “Spotlight South West”. In 1977 he was invited to London to<br />
join the London based presenting team of “Nationwide”, the popular early evening current<br />
affairs programme.<br />
In tandem with his role as a radio and television journalist Hugh Scully also became widely<br />
known as the presenter of the enormously successful “Antiques Roadshow” which he<br />
fronted for twenty years.<br />
His passion for music was shared with listeners across the UK when he presented <strong>Radio</strong> 2’s<br />
“Melodies for You”.<br />
Hugh honed his business skills in the 1980’s by forming the independent television film<br />
company Fine Art Productions. He rapidly built it into an organization with a turnover in<br />
excess of £2 million a year, with a string of major award winning documentaries including,<br />
“The Falklands War” – “The Wasted Windfall” “Primo Levi” – “The Wilderness Years” – “The<br />
Gulf War” and, most notably, “Thatcher – The Downing Street Years”, made with the full cooperation<br />
of the former prime minister and winning huge critical acclaim.<br />
In his 40 years as a presenter and producer, Hugh Scully has worked for BBC 1, BBC 2,<br />
ITV, Channel 4, Channel 5 and <strong>Radio</strong>’s 2, 3 and 4.<br />
He is one of Britain’s most experienced broadcasters and has a long association with<br />
<strong>Plymouth</strong>.<br />
10
RADIO PLYMOUTH<br />
(b) Proposed Investing and Shareholding Structure<br />
The company will issue 548,500 shares valued at £1 each. This represents the £48,500 seedcorn<br />
already provided by investors to support our two trial broadcasts and the application costs, and a<br />
further £500,000 should we win the licence.<br />
Shareholder profile is as follows:<br />
Name No. of Shares Cost (£) Percentage<br />
Christine Gatehouse, <strong>Plymouth</strong> 10,970 10,970 2.0%<br />
Charles Howeson, <strong>Plymouth</strong> 10,970 10,970 2.0%<br />
Karen Stockdale, <strong>Plymouth</strong> 10,970 10,970 2.0%<br />
Phillip Schofield, Henley 27,425 27,425 5.0%<br />
Hugh Michelmore, <strong>Plymouth</strong> 27,425 27,425 5.0%<br />
Hugh Scully, Cornwall 54,850 54,850 10.0%<br />
Richard Bath, <strong>Plymouth</strong> 82,275 82,275 15.0%<br />
Paul Hussell, Totnes 93,245 93,245 17.0%<br />
David Rodgers, <strong>Plymouth</strong> 93,794 93,794 17.1%<br />
London Media Company 136,576 136,576 24.9%<br />
Full addresses have been supplied to <strong>Ofcom</strong> in confidence as have all shareholders ability to fund<br />
the above.<br />
There will be only one class of share, all equal and issued at the same price. A shareholders<br />
agreement is in place which includes pre-emption rights and a moratorium on the sale of shares,<br />
this is available for <strong>Ofcom</strong> should a copy be required.<br />
(c) Involvement of the Applicant in Specified Activities<br />
(a) Advertising agencies: None<br />
(b) Newspapers None :<br />
(c) Other broadcasting interests:<br />
London Media Company Ltd. (LMC) and its parent Sunrise <strong>Radio</strong> Limited are both existing<br />
<strong>Ofcom</strong> licensees. The following summarises the activities of these companies; further details<br />
can be provided if required.<br />
11
RADIO PLYMOUTH<br />
LONDON MEDIA COMPANY LIMITED<br />
• LMC was established in January 2004 as a wholly-owned subsidiary of Sunrise <strong>Radio</strong><br />
Limited as the vehicle for its entry into mainstream English language broadcasting.<br />
• LMC currently operates Time FM 106.8 in South-East London, Time FM 107.3 covering the<br />
London boroughs of Lewisham and Southwark, Time FM 107.5 in Romford, and Star FM<br />
106.6 serving Slough, Maidenhead and Windsor, together with Easy <strong>Radio</strong> London on DAB.<br />
• The company aims to extend its operations through successful applications for new licences<br />
and further acquisition. LMC is the controlling shareholder (alongside local shareholders) in<br />
the recently awarded Torbay licence which will launch in mid 2006 .<br />
• The directors of LMC are Neil Romain and Avtar Lit.<br />
SUNRISE RADIO LIMITED<br />
• Sunrise Group has operated as a successful and profitable ethnic broadcaster in the UK for<br />
over 15 years. Its mainstay Sunrise <strong>Radio</strong>, broadcasting on the analogue 1458 kHz AM<br />
frequency to Greater London, has also been available for much of its life on satellite (initially<br />
on the Astra satellite and latterly on the Sky platform). It has also recently launched its<br />
Kismat format in Greater London on the 1035 kHz frequency.<br />
• The company has made a substantial commitment to and investment in digital radio, and<br />
operates six DAB services with its Sunrise format, in Edinburgh, Glasgow, London,<br />
Birmingham, Coventry and Wolverhampton; and four under its new Yarr (Young Asian<br />
<strong>Radio</strong>) format, in Bradford, Coventry, Wolverhampton and London.<br />
• Through its majority shareholder the company also operates radio stations in Sri Lanka and<br />
Mauritius. It also has a number of non-radio interests.<br />
• Sunrise Group is ultimately controlled by Avtar Lit and other family interests. The directors of<br />
the company are Avtar Lit, Tony Lit, Shammy Batra and Ravi Jain.<br />
12
RADIO PLYMOUTH<br />
SUNRISE GROUP UK BROADCASTING INTERESTS<br />
Licence Holding TSA Broadcast Area Platform<br />
Sunrise <strong>Radio</strong> Limited Al-156 100% 10,435,000 Greater London AM Analogue<br />
Sunrise <strong>Radio</strong> Limited DP-006 100% 10,435,000 Greater London DAB Digital<br />
Sunrise <strong>Radio</strong> Birmingham DP-006 100% 2,006,000 Birmingham DAB Digital<br />
Sunrise <strong>Radio</strong> Coventry DP-006 100% 647,000 Coventry DAB Digital<br />
Sunrise <strong>Radio</strong> Edinburgh DP-006 100% 1,118,000 Edinburgh DAB Digital<br />
Sunrise <strong>Radio</strong> Glasgow DP-006 100% 1,834,000 Glasgow DAB Digital<br />
Sunrise <strong>Radio</strong><br />
Wolverhampton<br />
DP-006 100% 1,279,000 Wolverhampton DAB Digital<br />
Kismat <strong>Radio</strong> London AL-160 100% 10,435,000 Greater London AM Analogue<br />
YARR Bradford DP-006 100% 776,000<br />
13<br />
Bradford /<br />
Huddersfield<br />
DAB Digital<br />
YARR Coventry DP-006 100% 647,000 Coventry DAB Digital<br />
YARR London DP-006 100% 10,435,000 London DAB Digital<br />
YARR Wolverhampton DP-006 100% 1,279,000 Wolverhampton DAB Digital<br />
Bradford City <strong>Radio</strong> Limited AL-037 33% 486,000 Bradford FM Analogue<br />
Bradford City <strong>Radio</strong> Limited DP-061 33% 776,000<br />
Tristar Broadcasting Limited AL-148 100% 220,000<br />
Bradford &<br />
Huddersfield<br />
Slough/<br />
Maidenhead<br />
DAB Digital<br />
FM Analogue<br />
Time FM 106.8 Limited AL-040 100% 484,000 Thamesmead FM Analogue<br />
Time FM 107.3 Limited AL-219 100% 302,000<br />
Lewisham / SE<br />
London<br />
FM Analogue<br />
Time FM 107.5 Limited AL-216 100% 374,000 Havering FM Analogue<br />
Easy <strong>Radio</strong> London Limited DP-006 100% 10,435,000 Greater London DAB Digital<br />
Palm FM Limited<br />
not onair<br />
60% 200,000 Torbay FM Analogue<br />
Sunrise is also available on Sky Channel 883 and Telewest and NTL cable networks<br />
Kismat <strong>Radio</strong> is also available on Sky Channel 923;<br />
Yarr <strong>Radio</strong> is also available on Sky Channel 937
RADIO PLYMOUTH<br />
The following are shareholders in Peninsula Media Ltd:<br />
David Rodgers 24%<br />
Paul Hussell 24%<br />
Richard Bath 21%<br />
Hugh Scully 15%<br />
Hugh Michelmore 5%<br />
Phillip Schofield 5%<br />
Christine Gatehouse 2%<br />
Charles Howeson 2%<br />
Karen Stockdale 2%<br />
Peninsula Media has been set up to invest in new media opportunities that arise in the South<br />
West and which may have broadcast or business synergies with <strong>Radio</strong> <strong>Plymouth</strong>.<br />
Hugh Scully is chairman and owner of 51% of the independent television production<br />
company, Fine Art Productions.<br />
Karen Stockdale owns 50% of the Third Man Productions Ltd.<br />
(d) Bodies whose objects are wholly or mainly of a religious nature: None<br />
(e) Bodies whose objects are wholly or mainly of a political nature: None<br />
(f) Local authorities: None<br />
(g) Other publicly-funded bodies: None<br />
14
RADIO PLYMOUTH<br />
2. Financial and business plan<br />
BACKGROUND INFORMATION:<br />
David Rodgers first became interested in a new radio licence for his home city back in 1995 whilst<br />
chief executive of Orchard Media. Accordingly he helped establish the Armada Broadcasting<br />
Company applying for the re-advertised AM & FM licences operated by <strong>Plymouth</strong> Sound.<br />
There was a feeling then that much of the adult audience was not being offered the sort of local<br />
radio that really appealed to them and research at that time confirmed this. As in the overwhelming<br />
majority of cases however, The <strong>Radio</strong> Authority re-awarded the licences to the incumbent. Things<br />
went quiet for a few years until <strong>Ofcom</strong> decided that some markets with available spectrum would<br />
now be robust enough to support an additional local service.<br />
In early 2003 <strong>Radio</strong> <strong>Plymouth</strong> was formed and the founding shareholders decided to support two<br />
trial broadcasts and lobby <strong>Ofcom</strong> for an additional station in <strong>Plymouth</strong>. A station which we believed<br />
would complement <strong>Plymouth</strong> Sound by appealing to a different audience, featuring a more mature<br />
style of presentation with a greater emphasis on the quality of speech and a broad spectrum of<br />
music that would engage our target audience.<br />
Following RSLs in 2003 and 2004 we now felt that we understood the local market place much more<br />
comprehensively so set out to test and develop our assumptions with robust and detailed research.<br />
During the trials, extensive advertising and marketing attracted a high level of interest from other<br />
potential local investors. We wanted a tightly controlled, well funded company with a range of media,<br />
business and community skills and resolved to limit the number of shareholders to a maximum of<br />
ten and by early 2004 we were fully subscribed.<br />
More recently, the board also decided that we may consider a corporate partner but for one reason<br />
only: to forge a link with neighbouring Devon stations so that regional and national sales could be<br />
maximised and some non on-air services combined, whilst protecting the dedicated output of our<br />
station for <strong>Plymouth</strong>.<br />
Three existing radio groups approached us but only LMC, as the major shareholder in Palm FM in<br />
Torbay, ticked the right box for <strong>Radio</strong> <strong>Plymouth</strong>. Diluting one’s shareholding is never an easy thing<br />
to consider. Our consortium, however, took the strategic decision that a qualified partner with<br />
current radio operating experience would enhance the potential success of the station.<br />
15
(a) Overall Financial Strategy<br />
RADIO PLYMOUTH<br />
<strong>Radio</strong> <strong>Plymouth</strong> considers it essential to establish itself quickly in the marketplace as a broadcaster<br />
of ability, style and integrity. We must ensure our output is consistent, enjoyable and relevant to our<br />
audience and of a constantly high standard.<br />
Marketing is crucial. We will be innovative in the way we win listeners and attract new advertisers,<br />
offering something that cannot be found on the dial now – a great local service that recognizes that<br />
we live in <strong>Plymouth</strong> but are all citizens of a global village. We have allocated substantial funds for<br />
advertising ourselves in the existing media and intend to continue to do so on a regular basis. There<br />
will be a carefully crafted advertising and PR campaign building up to our on-air date; including a full<br />
colour newspaper delivered to all households within a few days of the start of broadcasting with<br />
competitions, incentives and details of programme specials to hook listeners in; mail shots to<br />
potential advertisers; a business launch party and plenty of creative editorial opportunities for the<br />
local press and TV.<br />
Training across all the commercial radio skills, from broadcasting to sales, will be an important part<br />
of our strategy. There is some great talent in our group and we must ensure that we impart their<br />
knowledge to the next generation of management, journalists, broadcasters and revenue<br />
generators; their ideas and energy are the future of our industry. This is not something we say<br />
lightly, it is something we actively encouraged during our trial broadcasts.<br />
“Thank you for the valuable and enjoyable six weeks of work placement we received<br />
at <strong>Radio</strong> <strong>Plymouth</strong>...to find ourselves trained up to drive the on-air desk, help produce<br />
commercials and work alongside the journalists and presenters was an incredibly rich<br />
experience, not just for our course work but also for our future careers”.<br />
Eddie Howell, Paul Anderson and Leon Downer<br />
Students at Deep Blue Sound<br />
With tight financial controls, imaginative sales training and opportunities, and output that is relevant<br />
to our listeners, we intend to build a substantial, loyal audience that will be attractive to potential<br />
advertisers and offer them a focused and cost effective route to customers. There is new and<br />
aggressive competition for revenue on all sorts of media platforms, the only way we will survive and<br />
flourish is to understand that for listeners to choose us above others, we have to be professional,<br />
local and relevant. We will have to fight hard for our audience and revenue otherwise we will simply<br />
disappear in a crowded marketplace.<br />
We have carefully examined the costs and benefits of Digital Broadcasting and, at the moment,<br />
have ruled it out. There is no doubt, however, that digital, and possibly DRM, is the future of the<br />
radio industry and that analogue transmissions will be turned off at some stage. We are fully<br />
committed to the digital switchover and will fund it, either from cash flow, or by a rights issue, at the<br />
appropriate time.<br />
16
RADIO PLYMOUTH<br />
We intend to stream our output on-line from day one. More and more listening is done at the<br />
computer whilst people are working or surfing, it is important that we tap into this audience and use<br />
the website as a way of enhancing the sell for <strong>Radio</strong> <strong>Plymouth</strong> to advertisers. Our output will include<br />
regular reminders to visit our own website where listeners will be able to key into classified<br />
advertising, small ads, listeners’ restaurant reviews and advertisers’ information and special offers.<br />
Our spring monitoring showed that <strong>Plymouth</strong> Sound, Pirate FM and Classic Gold were all running<br />
well over fifteen minutes an hour of adverts and sponsorship announcements in their breakfast<br />
shows. This was cited again and again in our focus groups as an irritant and we have decided to<br />
restrict our commercial airtime to a maximum of nine minutes an hour. This means we must price<br />
our packages very carefully, cost effective enough to tempt existing and new advertisers to the<br />
station but not so cheap that it would be impossible to get the rates up to a decent level in the future.<br />
It is important for us to build market share in the early days of the business and to this end we have<br />
ensured that we have enough working capital to support this strategy.<br />
We recognise that the track record of independents within the radio industry is poor. There seem to<br />
be a number of reasons why this has been the case. Our financial structure should ensure that<br />
<strong>Radio</strong> <strong>Plymouth</strong> bucks the trend. Firstly our local investors are committed to a long term investment<br />
in the radio station; we have included provisions within our shareholders agreement ensuring that<br />
our shareholders are unable to sell out just for a quick profit. Second, the involvement of LMC<br />
ensures that the often underestimated areas of sales and admin support can be delivered in a cost<br />
effective way. We have reached agreement with LMC to contract out advertising scheduling and<br />
some commercial production. We have also agreed that we will provide reciprocal access to<br />
local/regional news stories and offer advertisers regional sales opportunities with Torbay’s Palm FM.<br />
With his experience in successfully setting up and launching both Orchard FM and Gemini <strong>Radio</strong>,<br />
David Rodgers will play the same role, as launch director, at <strong>Radio</strong> <strong>Plymouth</strong>. He will oversee all the<br />
initial contracts, fit out and staffing of the station from licence award to the end of the first half-year<br />
of broadcasting. This will allow the company to start work immediately on award of the licence whilst<br />
placing key management positions and getting essential work started.<br />
Charles Howeson is a distinguished community leader in <strong>Plymouth</strong> currently serving as a Vice chair<br />
of the Local strategic Partnership. He will chair our community liaison forum which will be designed<br />
to ensure that the station not only remains locally focused but is also thoroughly responsive to local<br />
views and issues. The group will meet quarterly to review the company’s success at understanding<br />
and targeting city wide issues and community concerns. It will consist of the MD/Sales director,<br />
programme controller, news editor and, on each occasion, an invited guest from the voluntary,<br />
community and business sectors. <strong>Plymouth</strong> is in a state of great economic and regenerative change<br />
at present and this proactive linkage is seen as fundamental to the role of a truly locally managed<br />
radio station.<br />
All the investors in <strong>Radio</strong> <strong>Plymouth</strong> have two distinct objectives which we believe are not in conflict –<br />
to enjoy running a meaningful radio station for <strong>Plymouth</strong> whilst making a realistic return on our hardearned<br />
cash.<br />
17
(b) Funding<br />
RADIO PLYMOUTH<br />
(i) Share Capital<br />
Share capital of £548,500 will be issued as detailed earlier.<br />
(ii) Loan Stock<br />
The £48,500 shareholder loans to the company to support the RSLs and apply for the<br />
licence will be converted into share capital on award and is included in the above figure.<br />
(iii) Leasing/HP facilities (capital value)<br />
The capital value of leasing and HP facilities is as follows;<br />
1. Vehicle HP: Capital cost £57,000; initial deposit 20%; initial HP debt £45,600.<br />
2. Arqiva TBC: Includes capital equipment to the value of £50,000.<br />
(iv) Bank overdraft<br />
HSBC Bank has agreed an overdraft facility of £150,000 to provide additional working<br />
capital should it be required. This would attract interest at 1.5% over base. Further details<br />
and confirmation are provided in the confidential appendix ‘A’.<br />
(v) Grants and donations<br />
None have been sought nor are they required.<br />
(vi) Other<br />
None.<br />
(c) Financial Projections<br />
The market<br />
“<strong>Plymouth</strong> city centre is a sleeping giant. It has more unrealised economic and<br />
retail potential than perhaps any other city in the UK”.<br />
David Draffan, City Centre Manager<br />
All that is set to change. <strong>Plymouth</strong> is the 14 th largest city in the UK, but its retail ranking puts it in 29 th<br />
position. It has, however, the potential to become a top 20 UK retail destination and a regional<br />
centre for Devon and Cornwall. Before world war two it was just that but subsequent rebuilding left a<br />
city centre largely devoid of residents, resulting in a deserted and dull evening and night time<br />
environment which was considered unattractive and unsafe.<br />
But <strong>Plymouth</strong> is now developing fast, in 2006 the new £200 million P&O shopping mall will open at<br />
the top of town bringing many new or enlarged retail outlets. New houses, flats and luxury<br />
apartments are springing up under the plan devised by internationally respected urban regenerator<br />
architect, David MacKay. Both new and existing retail space in the city is at a premium indicating a<br />
healthy and growing market.<br />
18
RADIO PLYMOUTH<br />
All this combined with the forecast population growth and the improving transport infrastructure<br />
means there is undoubtedly room for another radio service in <strong>Plymouth</strong>. Indeed the vast majority of<br />
business people we have spoken to would welcome a new radio station and some competition in<br />
the local media market place. We explore this further in the research section of the document.<br />
Revenue<br />
Our rate card is carefully crafted on good value, robust enough to ensure future increases are<br />
achievable yet offering realistic competition in the local market.<br />
<strong>Plymouth</strong> Sound recently quoted a CPT of £3.10 with an average spot rate of £34.98 for a three<br />
week Daytime campaign comprising 105 spots. Whilst our rates will be competitive against those<br />
figures, we want to increase radio’s share of the local advertising cake, not rob Peter to pay Paul.<br />
Research shows our plan to broadcast a radio service aimed at a newly defined audience is<br />
attractive not only to the bigger, existing advertisers, but also to medium and smaller businesses.<br />
<strong>Radio</strong> is a medium that, until now, many have been priced out of. The tighter coverage area of this<br />
licence allows some of the more locally focused businesses to get better value for their marketing<br />
budget by using <strong>Radio</strong> <strong>Plymouth</strong>.<br />
The highly successful local daily newspaper, the “Evening Herald”, charges £640 for a black &<br />
white, one-off, quarter page advert and has a circulation of 42,194 claiming readership of 123,882.<br />
(source: JICREG)<br />
We believe we could sell 30% of our total available airtime (c.40% of 06.00-00.00) in year one at an<br />
average spot rate of £10. Our basic weekly package of 35 transmissions, evenly spread across<br />
seven days (06.00 – 00.00) will represent an investment of £350 and, according to our research,<br />
should reach an audience of 40,000 adults in year one. This is consistent with our understanding of<br />
what other similar sized stations are achieving from their local sales and when set against our<br />
audience projections they generate a local revenue yield per thousand listening hours that falls<br />
within that achieved by a range of stations that we used to benchmark our own performance<br />
expectations.<br />
We have been very cautious about our predictions for national revenue, not only in the first year but<br />
thereafter. We are aware that we could sign up with a national representation house and that as<br />
part of a group sell they have advised us that we could generate national revenue well in excess of<br />
what we have included in our forecasts. However we also recognize that the yield on these spots is<br />
considerably lower than is achieved at a local level and that the impact delivery basis of the sale<br />
means that these advertisers require much heavier campaigns than we would normally want to run.<br />
19
RADIO PLYMOUTH<br />
This detracts from both the programming sound of the stations and undermines the local advertisers<br />
own campaigns. The high levels of commercial minuteage on other stations was a consistent<br />
negative theme that our research picked up as we developed our application proposals. For this<br />
reason we have included in our forecasts a level of national revenue that we believe will be<br />
generated by dealing with agencies direct, but we also recognise that these will be few in number.<br />
Our revenue projections also include a level of sponsorship and promotion income which is based<br />
on a percentage of local sales. The level of income that we have assumed from this source is<br />
consistent with current industry performance. We would expect this income to be generated from<br />
within the local market and understand that advertisers demand more creative opportunities than<br />
just airtime, which are determined by their own marketing objectives.<br />
Overall our revenue projections represent what we consider to be achievable targets for a new<br />
<strong>Plymouth</strong> radio station. We will undoubtedly pick up some revenue that currently goes to other<br />
commercial radio stations whose signals are heard within <strong>Plymouth</strong>; however we believe that we will<br />
also be able to draw revenue from other media particularly the local press.<br />
Costs<br />
Despite the growing market place, a new radio station would have to keep a tight grip on its<br />
operating costs and be sufficiently financed to give it a fighting chance in its early days of<br />
broadcasting, we don’t expect the competition to lie down and play dead.<br />
We have budgeted for twelve staff with a sales team of four, including a sales director/MD.<br />
<strong>Plymouth</strong>’s tight TSA means that the vast majority of the businesses are within a manageable five<br />
mile semi-circle from the city centre. We will be able to visit them more often than a larger TSA<br />
would allow. Our marketing budget, both pre-operational and in our early years, includes appropriate<br />
funding to target these businesses in an attractive and creative way.<br />
<strong>Radio</strong> <strong>Plymouth</strong> will employ four staff presenters, including an on-air programme controller who will<br />
contribute to all aspects of the station’s output and be actively involved in PR within the community,<br />
from presenting OB’s to opening fetes and fairs.<br />
Three full time journalists will staff our newsroom with freelance and back up cover for weekend<br />
shifts, ongoing major stories, sport and traffic & travel.<br />
We have budgeted key staff incentives which will encourage them to reach challenging but<br />
achievable targets.<br />
Bookkeeping, maintenance, traffic and commercial production will be outsourced and we have come<br />
to an agreement with LMC for the latter two. All have been realistically budgeted for and agreed.<br />
20
RADIO PLYMOUTH<br />
Having looked at several available premises, we have costed for 1750 square feet in the city centre<br />
at £11 per square foot. It is important for us to be within walking distance of the Theatre Royal,<br />
Council offices and city centre events so that guests can get to our studios easily. Parking is difficult<br />
to find so we have included in our budgets annual rent for an additional 5 parking spaces to<br />
augment the limited parking spaces offered by most landlords. Business rates and service charges<br />
are also factored in.<br />
Marketing will be an important element of our launch and first year of operation, we have budgeted<br />
£40,000 for this. Future years will require ongoing spend which will be helped by our visual<br />
presence out and about in the city, editorial and launch advertising.<br />
Profit & Loss<br />
Full Profit & Loss; Balance sheets and Cash-flow forecasts have been provided confidentially to<br />
<strong>Ofcom</strong> along with workings, assumptions and justifications. Our figures show that we go into trading<br />
profit at the end of year two with distributable profit in year five.<br />
The headline figures for the first three years of broadcasting are as follows;<br />
000’s PRE-OP YEAR 1 YEAR 2 YEAR 3<br />
TURNOVER: 0 497 647 798<br />
DIRECT COSTS: 0 43 63 80<br />
GROSS PROFIT: 0 454 584 718<br />
OVERHEADS: 125 551 541 541<br />
TRADING PROFIT: (125) (97) 43 176<br />
NET PROFIT: (125) (137) 4 138<br />
(d) Audience Projections<br />
(i) Proposed adult (15+) population of the TSA within which it is intended to<br />
measure listenership of the service.<br />
<strong>Ofcom</strong> suggested a census-based figure of 200,000 and we have used this figure as the base for<br />
our audience projections. Although Arqiva’s (formerly NTL Broadcast) projections from our proposed<br />
transmission site suggest a TSA of 205,000 adults, we believe that a small portion of this number is<br />
picked up on high ground well away from the city and that our editorial emphasis may not appeal to<br />
them. We have, therefore, decided to use the more conservative figure as a sensible starting point<br />
for planning purposes.<br />
21
RADIO PLYMOUTH<br />
(ii) Projections for listenership ratings – reach and average hours - over the<br />
first three years, with detailed demographic breakdowns if appropriate.<br />
In estimating the weekly reach for a service like <strong>Radio</strong> <strong>Plymouth</strong>, we have considered the results of<br />
survey data from our first RSL, during which we reached 18% of adults (21% of 25-54s and 23% of<br />
the key age group of 35-54 year olds), combined with the results of our main quantitative survey.<br />
In this quantitative survey, we asked whether respondents would be “very” or “quite likely” to listen<br />
and have made an assumption for planning purposes that a conservative 40% of “very likely” and<br />
20% of “quite likely” will convert in year one. A solid base from which we have then planned for a<br />
modest increase in years two and three, driven by our advertising and marketing budget, ongoing<br />
editorial opportunities and our visibility in the community.<br />
<strong>Radio</strong> <strong>Plymouth</strong>’s predicted adult (15+) audience levels are:<br />
Year 1 Year 2 Year 3<br />
Reach % 20.0 22.0 24.0<br />
Reach 000’s 40 44 48<br />
Ave Hrs 9.5 9.5 9.5<br />
Tot Hrs 000’s 380 418 456<br />
22
RADIO PLYMOUTH<br />
Our research shows that the proposed format of <strong>Radio</strong> <strong>Plymouth</strong> should have broad appeal, but<br />
prove particularly popular among the 35 to 54 age group.<br />
As such, the predicted weekly reach by age group is as follows:<br />
REACH 15-24 25-34 35-44 45-54 55-64 65+<br />
Pop 000’s 34.9 33.4 35.3 32.8 26.7 36.7<br />
Reach % 17.5 20.1 21.8 21.3 20.6 18.0<br />
Reach 000’s 6.1 6.7 7.7 7.0 5.5 6.6<br />
Profile % 15.4 16.9 19.4 17.7 13.9 16.7<br />
25<br />
20<br />
15<br />
%<br />
10<br />
5<br />
0<br />
15-24<br />
<strong>Radio</strong> <strong>Plymouth</strong> reach profile<br />
35-44<br />
25-34 45-54 65+<br />
55-64<br />
(iii) The expected impact of the proposed service on existing services, in<br />
listenership terms.<br />
Our second listener research study, which was conducted by Marketing in Practice in September<br />
2005, suggested that <strong>Radio</strong> <strong>Plymouth</strong> would impact primarily on 97FM <strong>Plymouth</strong> Sound, <strong>Radio</strong> 1,<br />
BBC <strong>Radio</strong> Devon and <strong>Radio</strong> 2.<br />
This study found that 44% of potential listeners to <strong>Radio</strong> <strong>Plymouth</strong> would make time to listen by<br />
tuning less to other radio stations. 14% would stop listening to an existing station altogether. The<br />
table below shows the principal services which these potential listeners currently listen to:<br />
STATION %<br />
<strong>Plymouth</strong> Sound 23.0<br />
<strong>Radio</strong> 1 17.3<br />
BBC Devon 15.4<br />
<strong>Radio</strong> 2 14.4<br />
Pirate FM 9.5<br />
<strong>Radio</strong> 4 5.7<br />
5 Live 5.1<br />
23
RADIO PLYMOUTH<br />
The next table shows the proportion of current services’ listeners who would either listen less or stop<br />
listening to their current service to accommodate <strong>Radio</strong> <strong>Plymouth</strong>.<br />
30<br />
25<br />
20<br />
15<br />
10<br />
5<br />
0<br />
% %<br />
Listen less Stop listening<br />
STATION Listen less % Stop listening %<br />
<strong>Plymouth</strong> Sound 23.7 6.8<br />
<strong>Radio</strong> 1 22.8 7.0<br />
BBC Devon 22.9 4.9<br />
<strong>Radio</strong> 2 17.5 4.6<br />
<strong>Radio</strong> 4 16.1 2.7<br />
5 Live 19.0 3.6<br />
Classic FM 9.8 5.4<br />
Classic Gold 14.0 8.0<br />
South Hams 25.0 12.5<br />
Virgin 12.9 9.7<br />
24<br />
<strong>Plymouth</strong> Sound<br />
<strong>Radio</strong> 1<br />
BBC Devon<br />
<strong>Radio</strong> 2<br />
Pirate FM<br />
<strong>Radio</strong> 4<br />
5 Live<br />
Classic FM<br />
TalkSport<br />
Classic Gold<br />
South Hams<br />
Virgin<br />
(iv) The basis on which the estimates above have been calculated and any<br />
assumptions taken into account.<br />
The year one projected listenership ratings have been calculated from the results of the two<br />
quantitative research studies, conducted during the RSL of summer 2003 and in September 2005.<br />
The first study found that the RSL achieved an adult weekly reach of 18.1%, meaning that the first<br />
year´s adult reach of 20.0% represents just a 10 per cent increase on this figure. The second study<br />
found that 18.0% of respondents were ‘very likely’ and 63.7% were ‘quite likely’ to listen to a new<br />
<strong>Radio</strong> <strong>Plymouth</strong>-style service.
3. Transmission Proposals<br />
RADIO PLYMOUTH<br />
a) Name and National Grid Reference of site;<br />
Fort Staddon: Ngr SX 497517<br />
b) Height of site above Ordnance datum:<br />
121 metres<br />
c) Height of transmitting aerial above ground level:<br />
66 metres<br />
(d) Radiated power in either or both planes of polarisation, and aerial<br />
radiation pattern.<br />
500 watts vertical + 500 watts horizontal<br />
Antenna pattern omni-directional<br />
Arqiva has informed us they have been in contact with the MOD and have made an application for<br />
site sharing to build the new antenna. Existing accommodation is available for the transmission<br />
equipment. Planning permission will be required; in Arqiva’s opinion for this established<br />
transmission site planning permission should not be a problem.<br />
Arqiva has chosen this site because it provides excellent coverage for <strong>Plymouth</strong> and the<br />
immediate surrounding area, and in their opinion meets the <strong>Ofcom</strong> restrictions for this licence.<br />
The plotting suggests that <strong>Radio</strong> <strong>Plymouth</strong> would cover 205,000 adults at field strength 60dBV/m<br />
and above. A small number of these would be on high ground quite far from <strong>Plymouth</strong> and as<br />
such may not be attracted to our editorial. We have, therefore, kept the TSA at 200,000<br />
throughout our application.<br />
25
(ii) Coverage projections for the area.<br />
RADIO PLYMOUTH<br />
(iii) Arrangements for transmission provision<br />
Our Transmission provider is well resourced to install the complete system and subsequently<br />
maintain and monitor the Transmission parameters. Telemetry and remote monitoring systems<br />
provide information back to their control centre e.g. Carrier Power, lack of modulation etc on a 24 hr<br />
basis. Their maintenance personnel are highly trained with the necessary spares and test<br />
equipment to resolve any problem quickly.<br />
(iv) The anticipated time-lapse between the award of licence and start of<br />
broadcasting?<br />
With premises already identified, funds in place and a launch director ready to start, <strong>Radio</strong> <strong>Plymouth</strong><br />
aims to launch (subject to frequency clearance) within six to nine months from the date of award.<br />
This will be after a carefully constructed marketing build-up designed to create excitement and<br />
anticipation for the arrival of <strong>Plymouth</strong>’s first new radio station in 30 years.<br />
26
RADIO PLYMOUTH<br />
SECTION 105(B) AND (C): CATERING FOR TASTES AND<br />
INTERESTS/BROADENING CHOICE<br />
4. Programming Philosophy<br />
(i) Overall programming philosophy and vision for the radio service<br />
Our vision for <strong>Radio</strong> <strong>Plymouth</strong> is very clear – we will create a radio station that blends good<br />
personality broadcasting with meaningful local content and a great mix of popular music from the<br />
last 50 years.<br />
Our research clearly demonstrates that the ideal radio station for the over 25’s in <strong>Plymouth</strong> would<br />
mean them constantly switching between the music of BBC <strong>Radio</strong> 2, the news and speech of BBC<br />
<strong>Radio</strong> Devon and the traffic and travel of <strong>Plymouth</strong> Sound. It makes our drive to work extremely<br />
hazardous! We will provide all three elements plus our own ingredients of personality, wit and<br />
challenge.<br />
<strong>Radio</strong> <strong>Plymouth</strong> will fill this need, providing an adult station with the variety of music, local news<br />
focus and relevant information and entertainment that people in <strong>Plymouth</strong> would clearly like.<br />
We will appeal to local listeners who enjoy music that is not dominated by what is in the charts;<br />
listeners who have a broad taste in music and who actively seek out “their music”. The success of<br />
BBC <strong>Radio</strong> 2 over the last few years has proven how a challenging music policy – not afraid to take<br />
a few risks in some of its specialist areas – combined with great speech, features and personalities<br />
can be a winning formula.<br />
Our music policy will be to play "great music" in a harmonious and balanced blend, spanning<br />
selected songs from today's releases together with contemporary and classic tracks from the last<br />
five decades.<br />
We will inform our listeners about what is going on in the <strong>Plymouth</strong> area, the UK and the world, in<br />
locally-produced bulletins designed specifically for <strong>Plymouth</strong>. In general, local news items will<br />
constitute at least 50% of our locally-produced output.<br />
Our objective is to provide a single source for all the local information listeners need on an on-going<br />
and real-time basis: traffic and travel, weather, what's on, tide times and surf conditions, city parking<br />
availability and local business news. We will enhance our local information with interviews,<br />
discussion and debate and involve our listeners both on and off-air.<br />
We will continue to broadcast live from events in the city, as proved so successful in our RSL<br />
broadcasts, and will integrate our station as fully as possible in the life and fabric of the city.<br />
27
RADIO PLYMOUTH<br />
An important part of <strong>Radio</strong> <strong>Plymouth</strong> will be the quality of our presenters who will know how to<br />
entertain and engage an adult audience without rambling, meaningless speech that clearly irritates<br />
listeners.<br />
They will be broadcasters with personality not DJ’s with attitude. They will be supplemented from<br />
time-to-time by some of the well-known names in our group who had such a great effect on our trial<br />
broadcasts in 2003 and 2004.<br />
In short:<br />
• <strong>Radio</strong> <strong>Plymouth</strong> will become the first choice for listeners over 25 in <strong>Plymouth</strong><br />
• <strong>Radio</strong> <strong>Plymouth</strong> will offer listeners in <strong>Plymouth</strong> the widest music variety<br />
• <strong>Radio</strong> <strong>Plymouth</strong> will be the station for local news, information & engaging speech<br />
• <strong>Radio</strong> <strong>Plymouth</strong> will be the station that always puts <strong>Plymouth</strong> first<br />
(ii) Catering for the tastes and interests, general or particular, of persons<br />
living in the area<br />
Our strategy for <strong>Radio</strong> <strong>Plymouth</strong> is anchored around three elements -<br />
• Our in-depth audience & advertiser research<br />
• Our extensive local knowledge<br />
• Our experience from running 2 RSL broadcasts<br />
This leads us to believe that <strong>Radio</strong> <strong>Plymouth</strong> will best respond to the needs of local listeners with a<br />
strategy built upon:<br />
• A broad range and wide variety of music<br />
• Strong local content, in news, in practical local information, and in discussion and<br />
information about local life, whether serious or entertaining.<br />
• On-air personalities, relevant both to our area and an adult audience<br />
• Participation in the community beyond just broadcasting.<br />
28
(a) Range & Variety of Music<br />
RADIO PLYMOUTH<br />
Our research shows a particular demand for a variety of music. On <strong>Radio</strong> <strong>Plymouth</strong> we will play<br />
more quality tracks from the last 50 years and offer greater variety. We will have a more extensive<br />
and varied music policy than any of the ILR stations available to listeners in the <strong>Plymouth</strong> area. Our<br />
playlist will feature over 5,000 quality songs and this extensive library will ensure lower song<br />
repetition than on the other local services.<br />
<strong>Radio</strong> <strong>Plymouth</strong> will mix all genres and styles of popular music. We will play a much broader<br />
repertoire of songs from popular artists, plus some artists and songs that are seldom heard these<br />
days. At <strong>Radio</strong> <strong>Plymouth</strong> we are acutely aware of the very particular musical tastes of our audience,<br />
our audience research and anecdotal evidence points to a clear demand for “specialist shows” such<br />
as our Sunday request show.<br />
Our focus groups also wanted more music with greater variety and less talk during the breakfast<br />
show, we will give it to them. <strong>Radio</strong> <strong>Plymouth</strong> will play an average minimum of 10 tracks per hour at<br />
breakfast, and in the crucial 7 -9 am slot, compared to <strong>Plymouth</strong> Sound’s 7.5; Pirate FM’s 6.5;<br />
Classic Gold’s 7.5 and Atlantic FM’s proposed 8. This would give our listeners at least 20% more<br />
music at breakfast.<br />
Our music will be a broad choice from the past 50 years with not more than 20% coming from the<br />
last eighteen months and not more than 20% from beyond 35 years ago. This compares with<br />
<strong>Plymouth</strong> Sound’s 90% from the past 15 years, and Pirate FM’s 39% from the past five years and<br />
58% from the past 15 years. 90% of Classic Gold’s music was chosen from between the years of<br />
1960 and 1990. Atlantic FM’s music will be broader but starting in the 60s.<br />
We intend to keep our music percentage and variety at the same level during afternoon drive; for the<br />
rest of daytime the number of tracks will not fall below an average of 7.5 per hour.<br />
(b) Local Content<br />
We will inform our listeners about what is going on in the UK and the world (discussing it with them<br />
on-air when appropriate) but we won’t forget that they are also hungry for information that improves<br />
the quality of their own lives – i.e. regular, reliable, local news, information and entertainment.<br />
Locally produced and presented news bulletins and headlines will run from 06.30 to 19.00 each<br />
weekday, with five minute bulletins at 07.00; 08.00; 17.00 and 18.00 (not less than three minutes at<br />
other times); 10 minutes at 13.00 and a half-hour news magazine programme at 18.30. During<br />
weekend daytime local bulletins will be of not less than three minutes.<br />
29
RADIO PLYMOUTH<br />
The content of the foregoing will be generated by our three staff journalists plus additional freelance<br />
cover when required and at weekends, the mid-morning presenter will have journalistic ability and<br />
will originate much of the audio material for the later bulletins and news/magazine programmes.<br />
We have budgeted for OB broadcast equipment and a dedicated vehicle for live injects into our midmorning<br />
show. The drive time presenter will be available each morning to get to local events and<br />
shows, meeting the people of <strong>Plymouth</strong> on their home ground. They will be able to interact with the<br />
studio presenter to really drive home the involvement <strong>Radio</strong> <strong>Plymouth</strong> will have with its audience.<br />
Sometimes this material will be edited down for use in our 18.30 news/magazine programme. This<br />
OB facility will also be used regularly on Saturdays at the larger or more unusual sporting fixtures.<br />
As with our two RSLs, we will have our own traffic and travel desk with input from a variety of<br />
sources and run in 3 X 1 minute slots per hour in peaktime, greater length in severe weather or<br />
unusually long hold-ups. We will also ask listeners to supply traffic hold-up information to our<br />
dedicated travel desk number.<br />
In our general speech output, <strong>Radio</strong> <strong>Plymouth</strong> will enlighten the audience with things they did not<br />
know, introduce them to ordinary local people who have extra-ordinary talents or stories to tell. We<br />
want to enhance the quality of life for our listeners and make them feel part of a community where it<br />
does not matter what colour your skin is, how old you are or how much your house is worth. We can<br />
all enjoy this great city and its fabulous surrounding, and contribute in a positive way to its future.<br />
We do not intend to run a regular phone-in but will open our phone lines from time to time when we<br />
feel the guest or subject matter warrants it. For example, in our last RSL we had <strong>Plymouth</strong>’s police<br />
commander in the studio for an hour and took listener’s calls, emails and texts. It was a lively debate<br />
which made for great radio.<br />
“One of the key challenges for me is reducing “fear of crime” which, as you know is<br />
disproportionate to actual crime levels. I see the media as key players, working in<br />
partnership to address this challenge. I wish you all the best with your application<br />
and, anticipating your success, I would welcome the opportunity to work with you in<br />
the future”.<br />
Chief Superintendent Morris Watts<br />
Commander <strong>Plymouth</strong> Division, Devon & Cornwall Constabulary.<br />
The population of <strong>Plymouth</strong> is a huge untapped resource; we can help the police identify and catch<br />
criminals, we can let each other know what’s going on, we can help shape the future development of<br />
the place we live and work. <strong>Radio</strong> can contribute to all these things and many more – <strong>Radio</strong><br />
<strong>Plymouth</strong> will commit itself to the people of the city and the board will ensure that it stays focused on<br />
these ideals.<br />
30
(c) On-air Personalities<br />
RADIO PLYMOUTH<br />
<strong>Radio</strong> <strong>Plymouth</strong> will employ mature and interesting presenters with lots of real life-experiences. We<br />
are not interested in 20-something DJs. <strong>Radio</strong> <strong>Plymouth</strong> is all about great conversation and great<br />
music. Our presenters will have a first class understanding of music throughout the decades and<br />
across all genres, along with a good local knowledge and will work ceaselessly to become intimately<br />
involved in the local area.<br />
Our two RSLs identified a handful of good presenters and journalists with serious potential, from a<br />
young lady with a superb voice and presentation style to a man of more mature years who popped<br />
in to see us after hearing the RSL and reading about <strong>Radio</strong> <strong>Plymouth</strong> in the local press. He turned<br />
out to have worked for the BBC World Service and then an English speaking radio station in<br />
Portugal, he ended up an important part of our news team. We will mix this great local talent with<br />
seasoned radio professionals and some of the high octane broadcasting names already in our<br />
group.<br />
We would unashamedly use some of our well known investors to spice up the output from time to<br />
time. For example Hugh Scully wrote and presented the History of <strong>Plymouth</strong> series for our RSLs,<br />
ten short, sharp stories (two minutes) about some of the famous people and events that have<br />
shaped the city’s past. This will be updated and extended to run as a sponsored weekly programme<br />
insert for the first 12 months.<br />
Phillip Schofield will present a series of eight pre-recorded, hour long, music and chat programmes<br />
with <strong>Plymouth</strong> celebrities, transmitted as specials on Bank Holiday mornings at 12 noon. Both Phillip<br />
and Hugh also voiced the major sponsorship announcements on our RSLs, for HSBC, <strong>Plymouth</strong> Gin<br />
and Brittany Ferries, and have agreed to continue this involvement when the station is full time.<br />
Richard Bath, popular presenter of ITV 1’s six o’clock news magazine show in the Westcountry, will<br />
present a Sunday morning review of the week with music and guests.<br />
(d) Local Involvement<br />
<strong>Radio</strong> <strong>Plymouth</strong> will build on the work of our RSL broadcasts, from which we learned a huge<br />
amount. These were very successful and involved a large number of local voices and local people<br />
from the <strong>Plymouth</strong> community. We will provide clubs, societies and charities an opportunity to<br />
broadcast their messages in our comprehensive “Call to Action” coverage of local events and<br />
community information. In our RSL broadcasts we offered many charities and organisations in the<br />
city the chance to broadcast these “public service announcements”. We will also offer a “Crime<br />
Desk” service, tapping into the community’s desire to help reduce crime.<br />
This commitment to the city means that we already enjoy a healthy and active relationship with local<br />
charities and community associations. Being part of the community is core to the success of <strong>Radio</strong><br />
<strong>Plymouth</strong>.<br />
31
RADIO PLYMOUTH<br />
But <strong>Radio</strong> <strong>Plymouth</strong> will also take active part in the community with frequent roadshows and outside<br />
broadcasts from around the area.<br />
We will broadcast live from events in the city where we can enhance the event for our listeners. For<br />
example our RSLs covered the British Firework Championships, an essentially visual event! <strong>Radio</strong><br />
<strong>Plymouth</strong> provided classical music to accompany the displays, effects mic’s to bring the bangs and<br />
fizzes, a people’s panel of judges on the Hoe and a reporter on the official judges boat to broadcast<br />
interviews and results.<br />
“The reaction from people in my constituency was very positive and the trial appeared<br />
to make a considerable impact in the short period it was on air. The vision that <strong>Radio</strong><br />
<strong>Plymouth</strong> have would, I believe, find a very large and appreciative audience. The city<br />
is set to develop in some interesting and inspirational ways and I believe such a<br />
station could add considerably to the cultural dimension of this”.<br />
32<br />
Linda Gilroy MP, February 2004.<br />
We were also the only station to do full OB coverage of the Classic Boat Rally, Music of the Night at<br />
the Royal Citadel, and the British Power Boat Grand Prix, a world class event that attracted<br />
international media coverage but not much from the existing radio stations in the area.<br />
(iii) Local Production<br />
The vast majority of our broadcasts will originate from our own studios, although a proportion of<br />
overnight programming will be automated. We would also consider sharing a limited amount of<br />
network programming providing there is a good reason for doing so.<br />
We will keep an open mind about some non-peaktime programme sharing with the other new Devon<br />
stations if the formats are compatible and they are inclusive of the needs of our own audience.<br />
Although automated, overnight programming will be voice tracked “as live” each day to give a<br />
feeling of presence on the show.<br />
(iii) Section 105(C) - Broadening Choice<br />
<strong>Radio</strong> <strong>Plymouth</strong> will provide a distinctive alternative to existing stations by providing a service<br />
designed for and dedicated to the city of <strong>Plymouth</strong>, with a breadth and variety of music not heard on<br />
any other station accompanied by high local news content, information and speech.
RADIO PLYMOUTH<br />
(a) Existing Local Commercial Services<br />
The area is presently covered, in whole or in part, by several local commercial radio stations:<br />
• The heritage ILR stations, <strong>Plymouth</strong> Sound FM and Classic Gold AM that cover not just<br />
<strong>Plymouth</strong> but, in a TSA of 323,000, including parts of south west Devon and east Cornwall – a<br />
TSA 61% greater than that of <strong>Radio</strong> <strong>Plymouth</strong>.<br />
• <strong>Plymouth</strong> Sound is a contemporary hit music station aimed specifically at younger listeners.<br />
Outside daytime hours, it carries significant amounts of non-local "network" programming, with<br />
just occasional local opt-outs dropped in to try and give some local flavour.<br />
• Classic Gold AM is a "local" service only in name, with just four hours a day of locally produced<br />
and presented programmes and the rest simulcast from the Classic Gold network with "drop-ins"<br />
for some local flavour. Oddly though, it is Classic Gold that has a greater commitment to<br />
including local news in its programmes than <strong>Plymouth</strong> Sound: bulletins with local news required<br />
hourly during weekday daytimes and weekend peak-times where <strong>Plymouth</strong> Sound promises<br />
local news only during peak-time. Neither <strong>Plymouth</strong> Sound nor Classic Gold has a half-hour<br />
news/magazine programme.<br />
• Pirate FM, the existing service for Cornwall, also covers parts of west Devon but is not a service<br />
that covers or is intended for the City of <strong>Plymouth</strong>. That said, its TSA of 608,000 includes<br />
174,000 adults outside the TSA of BBC <strong>Radio</strong> Cornwall (also the TSA adopted by Atlantic FM).<br />
• Pirate has long had no competition in Cornwall and therefore at liberty to adopt almost any<br />
format mix. Its Format rather reflects this, describing it as "a music and information station for<br />
Cornwall", with music "a variety of hits old and new" and speech at least 15% during daytime<br />
output with "information, entertainment and regular local news". Little can therefore be gained<br />
from its Format but, as the monitoring showed, its music output is biased toward contemporary<br />
hits.<br />
• The new service for Cornwall, Atlantic FM, may overlap to a limited extent into the <strong>Plymouth</strong><br />
area but is not intended as a <strong>Plymouth</strong> service either by <strong>Ofcom</strong> or the new licensee. As <strong>Ofcom</strong><br />
stated when it advertised the new Cornwall licence: "Although limited overspill into some parts of<br />
<strong>Plymouth</strong> will be likely, this licence is not designed to serve this population centre"; indeed a<br />
directional restriction was imposed on the Caradon Hill transmission site in order to ensure<br />
compliance with this editorial restraint.<br />
• Atlantic has adopted the same TSA as BBC <strong>Radio</strong> Cornwall (434,000 adults), therefore<br />
excluding the parts of Devon claimed by Pirate and that might overlap with <strong>Radio</strong> <strong>Plymouth</strong>.<br />
33
RADIO PLYMOUTH<br />
The focus of existing stations can be clearly seen in the Format documents that encapsulate their<br />
character and basic programme requirements, summarised below:<br />
PLYMOUTH<br />
SOUND<br />
CLASSIC GOLD<br />
1152 AM<br />
PIRATE FM<br />
ATLANTIC FM<br />
A contemporary and chart music and information station for under 40's in the<br />
<strong>Plymouth</strong> area<br />
Current chart hits, new releases or hits up to 10 years old. Max 25% over 10 years.<br />
Hourly bulletins with local news at least at peak times. Speech min 10% daytime output.<br />
Min 3 local informational inserts/drop-ins per hour in non-local programming.<br />
Locally produced/presented : Min 16 hrs on weekdays, 12 hrs Saturdays, 8 hours<br />
Sundays<br />
A classic pop hit-led service targeted primarily at over 40's in the <strong>Plymouth</strong> area<br />
Classic pop hits from prior 15-40 years. Max 25% hits under 15 years old. Hourly<br />
bulletins with local news during daytime & weekend peak-time. Speech max 30%<br />
daytime (50% non-day). Min 40 local informational inserts/drop-ins in weekday daytime<br />
non-local programming (20 non-daytime & weekends). Half-hour weekday evening<br />
news programme.<br />
Locally produced/presented : Min 4 hours per weekday<br />
A music & information station for Cornwall<br />
Music a variety of hits old and new (with the occasional album track if appropriate).<br />
Speech not normally less than 15% of daytime output, with information, entertainment<br />
and regular local news.<br />
Full-service local radio specifically for Cornwall, featuring locally-focused news,<br />
information & speech mixed with adult-oriented popular music for a broad<br />
audience with particular appeal for listeners aged 25-54<br />
Music a variety of era & genre, no decade or genre more than 30% weekly average.<br />
Locally-produced news daily 0600-1900. Speech 30-50% weekday daytime, min 15%<br />
other times.<br />
All programming locally produced & presented in Cornwall<br />
What is clear is that none of the existing stations, even the heritage ILR services, are providing a<br />
full-time service designed for the people of <strong>Plymouth</strong>.<br />
This was reflected, both in our programme monitoring and in the opinions expressed in the focus<br />
groups, in a perceived deficit in local news, information and discussion relevant to people in<br />
<strong>Plymouth</strong>.<br />
(b) Programme Output - Monitoring<br />
We went on to monitor the actual output of the existing local commercial stations in two waves in<br />
Spring and in October 2005, covering <strong>Plymouth</strong> Sound, Classic Gold and Pirate FM, as well as<br />
near-by South Hams <strong>Radio</strong> and BBC <strong>Radio</strong> Devon.<br />
34
RADIO PLYMOUTH<br />
We have also had the benefit of additional monitoring research of Pirate FM undertaken in October<br />
2004 by LMC. A full summary is included with details of our other research initiatives in Section<br />
105(D) below.<br />
The findings of our monitoring of the existing local commercial services covering <strong>Plymouth</strong><br />
supported many of the views expressed in the focus groups, in particular those concerning the<br />
narrow range and repetition of music, the deficit in local news and information specifically for<br />
<strong>Plymouth</strong> and the excessive level of commercials.<br />
Generally, we concluded that:<br />
• These findings suggest that the existing services are offering a bland mix of mainstream<br />
popular hits. <strong>Radio</strong> <strong>Plymouth</strong>’s proposed format would be meeting a demand for a wider<br />
range from across the popular spectrum, from rock to soul and ballads to new wave.<br />
• Local news and traffic information are acknowledged as important, and generally<br />
appreciated, elements of the existing services. <strong>Radio</strong> <strong>Plymouth</strong> will ensure that the quality<br />
and quantity of both elements exceed those available currently.<br />
• The volume, scheduling and production of commercials are of crucial importance as, not<br />
only are commercials a potential switch-off for the listener, if they are not well produced and<br />
scheduled, they will not work for the client either. <strong>Radio</strong> <strong>Plymouth</strong> will ensure that stringent<br />
rules regarding commercial volume, scheduling and production are adhered to.<br />
(c) The <strong>Radio</strong> <strong>Plymouth</strong> Difference<br />
<strong>Radio</strong> <strong>Plymouth</strong> will provide a distinctive alternative to listeners:<br />
• Local Focus : <strong>Radio</strong> <strong>Plymouth</strong> is dedicated exclusively to listeners in <strong>Plymouth</strong> with a TSA<br />
of 200,000; compared with <strong>Plymouth</strong> Sound that covers a considerably larger area,<br />
including large parts of east Cornwall (TSA 323,000).<br />
• Broad spread of music : <strong>Radio</strong> <strong>Plymouth</strong> will play music from the past 50 years with a<br />
maximum of 20% coming from the current or recent charts (the last eighteen months).<br />
• Wide variety of music : We will include music from across the genres, not defined by era<br />
but by tempo and popularity. Some well produced local music which fits our format will be<br />
included in the fabric of our daytime output.<br />
• Local news and information throughout the day : We will always strive to lead our locally<br />
produced bulletins with a local story or the local implications of a national story. Normally at<br />
least 50% of our daytime news will consist of local content.<br />
35
RADIO PLYMOUTH<br />
• <strong>Radio</strong> <strong>Plymouth</strong> will look behind the news with follow up interviews and packages<br />
resourced, as in our RSLs, by the journalists in our newsroom, freelancers and news aware<br />
presenters. We will also build up a file of contacts from each of the city’s wards to give us<br />
grass roots reaction to major stories from their areas. <strong>Radio</strong> <strong>Plymouth</strong> will broadcast longer<br />
bulletins at peak time with a ten minute round up at 13.00 and half an hour at 18.30.<br />
• Local involvement & activity : Our OB facility means we will have a strong visual presence<br />
at local stories and events. Good local radio for us means getting out with our sleeves rolled<br />
up and getting involved. With our fellow citizens, we will participate in the wide variety of<br />
activities that a city well placed between the sea, the moors and Cornwall offers.<br />
No other radio station currently on-air is doing this. <strong>Plymouth</strong> Sound, the only other FM station with<br />
<strong>Plymouth</strong> as a major part of its TSA, is essentially music led and aimed primarily at a younger<br />
audience. Much of its non-peaktime output is not locally originated. It is successful at what it does<br />
but we feel our format can exist happily alongside theirs whilst broadening listener choice, both in<br />
music and speech, for the people of <strong>Plymouth</strong>.<br />
Classic Gold has little recent music and the majority of its output is not locally produced.<br />
Pirate FM is editorially focused on Cornwall and the vast majority of its music is chosen from the<br />
past 25 years. Atlantic FM has said that it will commit to more speech than the other commercial<br />
stations but that it will also be Cornwall focused.<br />
<strong>Radio</strong> <strong>Plymouth</strong>’s typical schedule would look as follows;<br />
MONDAY – FRIDAY<br />
BREAKFAST 06.00 – 10.00<br />
A crisp and lively wake up delivered in a businesslike way with no meaningless chit chat: our aim is to broadcast the<br />
information that listeners need. World, national and local news; weather, tide times and surf conditions, regular time<br />
checks; traffic & travel information and the company of an amusing but sharp presenter, leaving room for more music than<br />
other stations (up to 11 tracks per hour) and fewer commercials (a maximum of nine minutes per hour). Music style will be<br />
bright with a tempo appropriate for a happy and energetic start to the day<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Five minutes of news at 07.00 and 08.00; three minutes at 09.00. 1 minute headlines at 06.30/07.30/08.30<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; slick, witty and concise.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Music will make up 70-80% of non-commercial time.<br />
36
MID-MORNING 10.00 – 13.00<br />
RADIO PLYMOUTH<br />
A mixture of music and chat with one guest per hour from the day’s news or an ongoing story. Anyone from the chief<br />
constable to the hero of a local story could be a studio guest, only when we think it appropriate will we open the phone<br />
lines to broaden the debate. Our OB vehicle will often be at major events to inject live inserts and interviews into the<br />
programme. Listeners will always be able to contribute via e-mail, fax and text message. Often material from this show will<br />
provide cuts for the news and longer snippets for the 13.00 and 18.30 news programmes. Three minute news at<br />
10.00/11.00 and 12 noon.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up between 30-40% of non commercial time and there will usually be a minimum of 8 music tracks.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; Challenging, intelligent and informative.<br />
THE LUNCHTIME BRIEFING 13.00 – 13.10<br />
A mixture of local, regional, national and world news to date.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
100% Speech<br />
AFTERNOON DELIGHT 13.10 – 16.00<br />
Personalities, showbiz and music will be the main features of our weekday afternoon output. This will not have the hard<br />
edge of the mid-morning show and will focus on shows and visiting stars at The Theatre Royal, <strong>Plymouth</strong> Pavilions and<br />
other city venues. Good local musicians, new film releases, showbiz stories, colourful characters and local whats-on will all<br />
have a place.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will usually make up between 25-35% of non commercial time with a minimum of 8 music tracks which may often<br />
be related to the stories or guests featured. Three minute news bulletins at 14.00 and 15.00<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; relaxed, humorous and entertaining.<br />
ON THE ROAD AGAIN 16.00 – 18.30<br />
A bright, fast and informative finish to the working day and drive home. Plenty of music to energise and inspire; traffic and<br />
travel information every 20 minutes; the day’s news and tonight’s events; tomorrow’s weather prospects.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will normally take up 20-30% of non commercial time with a minimum of 10 music tracks per hour. No guests or<br />
interviews. One minute headlines at 16.30 and 17.30; Five minute bulletins at 17.00 and 18.00.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; pacey and informative.<br />
PLYMOUTH TONIGHT 18.30 – 19.00<br />
The day’s news from around <strong>Plymouth</strong>, the region and the wider world. A mix of material from our own newsroom, IRN and<br />
our day time interviews. <strong>Plymouth</strong> and city business news and a Footsie update.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
100% speech<br />
37
EARLY TILL LATE 19.00 – 00.00<br />
RADIO PLYMOUTH<br />
It’s music mostly, with quirky stories and dedications, to take listeners through the evening. with national news on the hour<br />
and local news inserts (up to 21.00) when relevant. Friday night will have a slightly rockier feel until 21.00.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 10-20% of non commercial time with a minimum of 11 music tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; relaxed and friendly.<br />
OVERNIGHT EXPRESS 00.00 – 06.00<br />
Music all the way with occasional voice tracked links and idents and national news on the hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up no more than 5% of non commercial time with a minimum of 13 tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; voice tracked “as live” but unobtrusive.<br />
SATURDAYS:<br />
SATURDAY BREAKFAST 06.00 – 10.00<br />
Presented in similar style to our weekday breakfast show with less emphasis on traffic and travel information, although we<br />
will do regular car parking availability updates and more on the day’s coming events. What’s on and where to go in the day<br />
ahead is important here. News as per weekdays.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech 15-25% with a minimum of 11 music tracks.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; easy and informative.<br />
MID-MORNING 10.00 – 13.00<br />
Music, entertainment and interviews relating to some of the major family, sporting and leisure happenings in and around<br />
the city. Wedding dedications, competitions and studio guests. Our OB vehicle will attend the major weekend event, giving<br />
us a visual presence but also contributing to the lively feel of the programme. Major sports interviews and reports about<br />
national and international events will be featured as and when considered important or relevant. News bulletins as per<br />
weekdays.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech 20-30% with a minimum of 10 music tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; relaxed, informative and friendly.<br />
ALBUM CHART 13.00-15.00<br />
A local album chart show compiled with the help of the city’s major record stores.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 10-20% of non commercial time with a minimum of 10 album tracks per hour. News bulletins as per<br />
weekdays.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; unobtrusive.<br />
38
CUT LOOSE 15.00 - 18.00<br />
RADIO PLYMOUTH<br />
Interviews, match reports and results from <strong>Plymouth</strong> and beyond. News as per weekdays apart from 18.00 which will be of<br />
five minutes duration.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 30-40% of non commercial time with a minimum of 8 music tracks.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; engaging, knowledgeable and interested.<br />
SATURDAY NIGHT IN 18.00 – 00.00<br />
Saturday night dedications and music with the emphasis on soul, Aretha, Ray, Otis etc.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 10-20% of non commercial time with a minimum of 11 tracks per hour. IRN news from 19.00<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; laid back and friendly.<br />
OVERNIGHT EXPRESS 00.00 – 06.00<br />
Music all the way with occasional voice tracked links and idents and national news on the hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up no more than 5% of non commercial time with a minimum of 13 tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; voice tracked “as live” but unobtrusive.<br />
SUNDAYS:<br />
BREAKFAST 06.00 – 10.00<br />
A much more relaxed version of weekday breakfast with music dedications, what’s-on events and a first look at the Sunday<br />
papers. Three minute news bulletins at 07.00/08.00/09.00 and 10.00. 30 second headlines at 07.30/08.30 and 09.30.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 15-25% of non commercial time with a minimum of 11 tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; relaxed and easy.<br />
SUNDAY EXTRA 10.00 – 12.00<br />
A well known local broadcasting personality presents a look back over the week’s events, re-running some edited versions<br />
of interviews and events with studio guests to follow up the stories. A well known guest will review the weeks stories from<br />
the local papers and local and national Sundays. Occasionally we will open the phone lines and encourage our listeners to<br />
take part in discussions on items highlighted by studio guests. Three minute news bulletin at 11.00.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 30-40% of non commercial time with a minimum of 8 tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; humorous, knowledgeable and friendly.<br />
39
SUNDAY REQUEST SHOW 12.00 – 14.00<br />
RADIO PLYMOUTH<br />
<strong>Radio</strong> <strong>Plymouth</strong>’s listeners choose the music that evokes memories and celebrates wedding anniversaries and birthdays.<br />
Letters, emails, faxes, texts and telephone calls will all feature. There will be three minute news bulletins at 12 noon and<br />
13.00.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 20-30% of non commercial time with a minimum of 10 tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; engaging and friendly.<br />
LAZY SUNDAY AFTERNOON 14.00 – 17.00<br />
Music from stage shows, films music and popular big bands from across the decades feature in an afternoon with a<br />
smattering of memories and nostalgia. Classic comedy clips from early radio shows will complete the trip. IRN news on the<br />
hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 20-30% 0f non commercial time with a minimum of 10 tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; informative and engaging.<br />
HITS AND MEMORIES 17.00 – 19.00<br />
One particular year from the past five decades will provide the musical memories and news stories (both local and<br />
national). IRN news on the hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 10-20% of non-commercial time with a minimum of 10 tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; nostalgic and informative.<br />
SUNDAY NIGHT 19.00 – 00.00<br />
Back to our mainstream music with a minimum of speech. IRN news on the hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up 5-15% of non-commercial time with a minimum of 11 tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; unobtrusive and warm.<br />
OVERNIGHT EXPRESS 00.00 – 06.00<br />
Music all the way with occasional voice tracked links and idents and national news on the hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Speech will make up no more than 5% of non commercial time with a minimum of 13 tracks per hour.<br />
-------------------------------------------------------------------------------------------------------------------------------------------------------------------<br />
Presentation style; voice tracked “as live” but unobtrusive.<br />
40
5. Proposed Format.<br />
Licence Outline<br />
RADIO PLYMOUTH<br />
RADIO PLYMOUTH STATION FORMAT<br />
Station Name RADIO PLYMOUTH<br />
Licence Area PLYMOUTH<br />
Frequency TBA<br />
Service Duration 24 Hours-a-day, locally produced and presented. A minimum<br />
of 18 hours, including all of daytime, will be live.<br />
Definitions<br />
Speech “Speech” excludes advertising, programme/ promotional<br />
trails & sponsor credits, and may be calculated across<br />
daytime or non daytime.<br />
Music Percentages Any music percentages are calculated as a percentage of<br />
the total tracks broadcast in the period specified.<br />
Peaktime(s) “Peaktime(s)” refers to Weekday Breakfast and Afternoon<br />
Drivetime output, and Weekend Late Breakfast.<br />
Daytime “Daytime” refers to 0600 to 1900 weekdays and weekend<br />
output from 0800 to 1400<br />
Locally produced/presented Production and presentation from within the licence area. All<br />
requirements for locally produced/presented output must<br />
include peaktime.<br />
Character of Service<br />
<strong>Radio</strong> <strong>Plymouth</strong> is for people who live in and around the city, featuring a broad<br />
spectrum of popular music with bright and experienced presenters. News and<br />
information about <strong>Plymouth</strong> in particular and the world in general.<br />
Detail<br />
<strong>Radio</strong> <strong>Plymouth</strong> will be a music-led radio station featuring popular and accessible music<br />
from across the decades. No more than 20% of our output will come from the recent charts<br />
(released in the previous eighteen months) and only then if it is compatible with the rest of<br />
our music output. Speech will make up an average of between 20-40% of our daytime<br />
output, consisting of news, interviews and information relevant to a <strong>Plymouth</strong> audience.<br />
Locally produced news bulletins would begin at 07.00 and continue on the hour until 19.00<br />
with headlines on the half-hour between 06.30 and 09.30 and again at 16.30 and 17.30.<br />
There will be a ten minute locally produced news programme on weekdays at 13.00 and at<br />
18.30 a half-hour locally produced news magazine programme. In non-daytime, speech will<br />
average between 10 and 30% 14.00 until midnight with no more than 5% speech overnight.<br />
Outside daytime national news will be broadcast.<br />
41
RADIO PLYMOUTH<br />
SECTION 105(D): EVIDENCE OF LOCAL DEMAND OR SUPPORT<br />
6. Evidence of demand<br />
(i) Key research objectives<br />
(ii) Specific questions addressed<br />
(iii) Conduct of the research<br />
(iv) The size and composition of the sample<br />
(v) When and where the research was conducted<br />
Key research objectives.<br />
Over the past two and a half years, since we began preparations for our first RSL, <strong>Radio</strong> <strong>Plymouth</strong><br />
has been testing the market and assessing feedback from listeners, advertisers and <strong>Plymouth</strong>’s<br />
broader community, including local organisations, civic leaders and business owners. This early<br />
work informed the development of our formal qualitative and quantitative research, which has<br />
focused on understanding the needs and opinions both of listeners and of the local business<br />
community. Our seven-stage research process consisted of:<br />
a) Desk research<br />
b) RAJAR analysis<br />
c) RSL listener research<br />
d) Main quantitative listener research<br />
e) Focus groups<br />
f) Advertiser research<br />
g) Existing station monitoring<br />
Qualitative and quantitative assessment of <strong>Radio</strong> <strong>Plymouth</strong>’s two RSLs, undertaken by Marketing in<br />
Practice, is integral to our understanding of the prospective impact of our proposed format. In<br />
addition, two important independent pieces of work underpin <strong>Radio</strong> <strong>Plymouth</strong>’s own research.<br />
These are recent RAJAR surveys and <strong>Ofcom</strong>’s own analysis of demand in the South West<br />
commissioned from The Knowledge Agency and published in April 2004.<br />
<strong>Radio</strong> <strong>Plymouth</strong>’s own primary research considers the opinions of more than 1,300 respondents.<br />
Together with the RAJAR sample of 746 (26 weeks to September 2005), <strong>Ofcom</strong>’s own sample of<br />
145 on-street interviews, three focus groups in <strong>Plymouth</strong>, more than 40 responses from potential<br />
advertisers and the representations of many listeners and contributors following our RSLs, the views<br />
of more than 2,200 people in the city and its environs have been considered when developing <strong>Radio</strong><br />
<strong>Plymouth</strong>’s format, programming and advertising strategy.<br />
42
RADIO PLYMOUTH<br />
Specific questions addressed, conduct of the research, size & composition of<br />
the samples, where and when the research was conducted.<br />
Our market research can be summarised as follows:<br />
Key objectives Specific questions How conducted Sample size & When & where<br />
sought to answer<br />
composition conducted<br />
a) To establish Is the transmission Analysis of<br />
N/A October 2005,<br />
population<br />
area viable in terms published market<br />
<strong>Plymouth</strong><br />
projections and the of population and data<br />
local advertising prospective<br />
market<br />
advertising?<br />
b) To assess How have existing Analysis of RAJAR As per Ipsos- October 2005,<br />
performance of commercial data<br />
RSL/RAJAR <strong>Plymouth</strong><br />
existing local services performed<br />
commercial in recent years in<br />
services<br />
overall terms and<br />
by key<br />
demographics?<br />
c) To assess What is the size Telephone call-out 515 adults (15+) August 2003,<br />
audience levels to and composition of<br />
representative of <strong>Plymouth</strong><br />
RSL<br />
<strong>Radio</strong> <strong>Plymouth</strong>'s<br />
the <strong>Plymouth</strong><br />
audience;<br />
appreciation of its<br />
programmes;<br />
awareness of the<br />
radio station; and<br />
propensity to listen<br />
to a permanent new<br />
service?<br />
population<br />
d) To assess Current radio Telephone call-out 760 adults (15+) September 2005,<br />
potential audience listening; what are<br />
representative of <strong>Plymouth</strong><br />
to proposed new the reasons for<br />
the <strong>Plymouth</strong><br />
service<br />
listening; views as<br />
to who provides the<br />
best music, news,<br />
traffic & travel;<br />
propensity to listen<br />
to a new service;<br />
importance of<br />
various elements on<br />
a new service; how<br />
make time to listen<br />
to a new service?<br />
population<br />
e) To assess what Views of existing Focus groups Three groups, each October 2005,<br />
was wanted on a local commercial recruited by Field of 10 adults aged <strong>Plymouth</strong><br />
new service services; what is Matters, a specialist 25 to 54 years<br />
the preferred style recruitment<br />
of presentation;<br />
importance of<br />
various elements to<br />
be included in a<br />
new service's<br />
programming?<br />
company<br />
f) To assess Will advertisers use Reply-paid postal Responses from 45 November 2005,<br />
interest among <strong>Radio</strong> <strong>Plymouth</strong>? survey<br />
current local press <strong>Plymouth</strong><br />
potential advertisers<br />
and radio<br />
advertisers<br />
g) To analyse the What are the Monitoring of each N/A Two phases:<br />
output of 97FM current levels of station´s output on<br />
February to April<br />
<strong>Plymouth</strong> Sound, specific content on one weekday from<br />
2005 (which also<br />
Classic Gold existing relevant 6 a.m. until 7 p.m.<br />
included an<br />
1152AM and Pirate stations?<br />
assessment of BBC<br />
FM 102 and to<br />
<strong>Radio</strong> Devon and<br />
consider the<br />
South Hams <strong>Radio</strong><br />
potential impact of<br />
- and<br />
Atlantic FM<br />
October 2005.<br />
<strong>Plymouth</strong><br />
43
Summary of main findings<br />
RADIO PLYMOUTH<br />
a) Understanding the market: Desk research<br />
We undertook desk research to understand the changes in <strong>Plymouth</strong>’s population over the licence<br />
period and the current and projected levels of advertising spend in the city.<br />
<strong>Plymouth</strong>’s population<br />
<strong>Plymouth</strong> is Devon’s biggest city and the largest conurbation south west of Bristol. A magnificent city<br />
built on defence and now thriving as retail, services and manufacturing hub, <strong>Plymouth</strong>’s population<br />
is set to increase, according to our desk research.<br />
Estimates made in the middle of 2004 put the city’s total population at 244,400: already1.4% greater<br />
than that recorded by the 2001 census (source: ONS, <strong>Plymouth</strong> City Council). That growth isn’t<br />
over. Indeed, it’s just the start, with the population of both the city and the wider travel-to-work area<br />
set to grow throughout the duration of the new radio licence:<br />
• The <strong>Plymouth</strong>, South West Devon and South East Cornwall Sustainable Growth Distribution<br />
Study, conducted by Baker Associates, concludes that the 2001 official population figure of<br />
343,000 will increase to 368,000 by 2021.<br />
• An urban capacity study has identified a need for 12,000 new homes within the city<br />
boundary.<br />
• Additionally, there are plans for a totally new settlement of up to 5,000 new dwellings at<br />
Sherford, an urban extension to the east of <strong>Plymouth</strong> within the next decade. This<br />
development will be well within the transmission area from our proposed site.<br />
Although <strong>Plymouth</strong> is expanding, it is also growing within its very tight geographic boundaries.<br />
Bounded by the sea (two minute’s walk from the city centre), the River Tamar on its western flank,<br />
Dartmoor to the north and a rural idyll to the east, <strong>Plymouth</strong> is the perfect tightly-defined space for a<br />
broadcaster.<br />
<strong>Plymouth</strong>’s demographics<br />
A large population in a relatively small space aside, <strong>Plymouth</strong>’s next most notable characteristic is<br />
its relatively youthful population.<br />
44
RADIO PLYMOUTH<br />
Census data for <strong>Radio</strong> <strong>Plymouth</strong>’s coverage area reveals a younger profile than the British average,<br />
largely because of the thriving – and unusually high - student population.<br />
Almost one in ten people (9%) living in <strong>Plymouth</strong> on census day were registered as either school<br />
pupils or full-time students, almost double the England and Wales average of 5%.<br />
But <strong>Plymouth</strong>’s “youth” profile is remarkably broad: the census figures show that there are more<br />
people in every 10-year age group until 54 years, with the sole exception of 35 to 44 year-olds, as<br />
the table below shows.<br />
25<br />
20<br />
15<br />
%<br />
10<br />
5<br />
0<br />
(Source: Census 2001, ONS)<br />
Coverage area age demographics versus UK<br />
15-24 25-34 35-44 45-54 65+<br />
45<br />
Coverage Area<br />
With <strong>Plymouth</strong> Sound most successful at attracting listeners under 24, as we will show in a moment,<br />
there is a growing audience in the market aged 25 and above.<br />
The advertising cake<br />
Total display advertising revenue in the South West ITV region in the year ending 31 August 2005<br />
was £70.2 million. <strong>Radio</strong> accounted for £9.2 million (13.1%) of the total (source: Neilsen Media<br />
Research).<br />
The adult (15+) population of the South West ITV region is 1.42 million. As such, the population<br />
within the predicted <strong>Radio</strong> <strong>Plymouth</strong> coverage area of 200,000 represents 14.1% of the ITV<br />
population. Applying this factor to the region´s total revenue means that the <strong>Radio</strong> <strong>Plymouth</strong> area<br />
generated £9.9 million. Assuming radio in <strong>Plymouth</strong> reflected the national average of 13.1% of this<br />
figure, the medium generated £1.3 million.<br />
However, the total advertising market is worth almost double the display market. Indeed, total<br />
advertising expenditure in the UK in 2004 was £18.4 billion (source: Advertising Association).<br />
UK
RADIO PLYMOUTH<br />
Whichever figures one takes, it appears that the radio advertising market in <strong>Plymouth</strong> is relatively<br />
under-developed.<br />
Conclusions relevant to <strong>Radio</strong> <strong>Plymouth</strong>:<br />
<strong>Plymouth</strong>’s population is increasing: and for a new radio station that creates the happy situation of<br />
more potential listeners and more incentive for advertisers to reach them. A city with a younger<br />
profile to the national average is served well by the existing commercial radio station. But even<br />
above the age of 24, which our quantitative survey shows is a fall-off point for <strong>Plymouth</strong> Sound,<br />
<strong>Plymouth</strong>’s population has a higher proportion of people in each ten-year age segment apart from<br />
35 – 44. The radio advertising market in the city is also relatively under-developed.<br />
b) RAJAR<br />
We have compared the latest published RAJAR results, for the period ending September 2005, with<br />
those for the period ending September 2001 – the first corresponding period for which Pirate FM<br />
East only data was released.<br />
In the period under review, total radio listening in the <strong>Plymouth</strong> Sound area has dropped by 13%,<br />
from 8.9 million hours a week to 7.8 million hours a week. The upside for existing commercial<br />
stations is that market share has risen slightly: from 15.5% to 15.6% for <strong>Plymouth</strong> Sound and from<br />
3.4% to 3.7% for Classic Gold. But these are small victories in what is currently a market in decline.<br />
97FM <strong>Plymouth</strong> Sound has seen weekly reach slip from 38% to 34%. Classic Gold’s reach has also<br />
slipped from 8% to 7%.<br />
A similar scenario is apparent in the Pirate FM East area. Here, total radio listening has fallen by<br />
12%, from 8.7 million hours to 7.7 million hours a week. Within this declining market, Pirate FM<br />
East´s reach has moved from 23% to 24%, while total hours listened have declined by 28%. These<br />
changes in total hours are shown below.<br />
Change in Total Hours (000 hours)<br />
97FM<br />
<strong>Plymouth</strong> Sound<br />
Classic Gold Pirate FM East<br />
Sept ‘01 1379 305 1083<br />
Sept ´05 1211 290 784<br />
% Change -12 -5 -28<br />
(source: Rajar/Ipsos-RSL)<br />
46
RADIO PLYMOUTH<br />
The share of listening accounted for by all commercial radio in the <strong>Plymouth</strong> area is considerably<br />
lower than the national average of 43.5% and, again, has declined between 2001 and 2005.<br />
In the <strong>Plymouth</strong> Sound area, commercial radio´s share has dropped from 38.3% to 37.1%. In Pirate<br />
FM East´s area, it has dipped slightly from 35.4% to 35.3%.<br />
<strong>Radio</strong> <strong>Plymouth</strong> intends to win back this lost listening, particularly among its target market of 25 to<br />
54 year-olds, amongst whom the decline in listening to the existing local commercial services is<br />
shown below.<br />
Change in Total Hours (000 hours) – 25-54s<br />
97FM<br />
<strong>Plymouth</strong> Sound<br />
47<br />
Classic Gold Pirate FM East<br />
Sept ´01 865 196 797<br />
Sept ´05 790 181 513<br />
% Change<br />
(source: Rajar/Ipsos-RSL)<br />
-9 -8 -36<br />
While all three services have seen their audiences fall amongst this age group – in particular Pirate<br />
FM – there is a significant difference between men and women, with men appearing to be<br />
particularly disaffected with the services currently on offer. This reflects the findings of <strong>Radio</strong><br />
<strong>Plymouth</strong>’s own commissioned research, which we will examine shortly.<br />
Change in Total Hours (000 hours) – 25-54 Men<br />
97FM<br />
<strong>Plymouth</strong> Sound<br />
Classic Gold Pirate FM East<br />
Sept ´01 469 110 487<br />
Sept ´05 302 95 297<br />
% Change<br />
(source: Rajar/Ipsos-RSL)<br />
-36 -14 -39<br />
All three services have suffered the greatest losses among 25 to 34 year-olds. Between September<br />
2001 and September 2005, 97FM <strong>Plymouth</strong> Sound´s reach among this age group fell from 57% to<br />
48%; Pirate FM East´s fell from 42% to 29%; and Classic Gold´s from 7% to 2%. Indeed, in the<br />
latest set of RAJAR results, Classic Gold recorded no listening whatsoever among 25 to 34 year-old<br />
women. The changes in listening hours among 25 to 34s are shown below.
Change in Total Hours (000 hours) – 25-34s<br />
RADIO PLYMOUTH<br />
97FM<br />
<strong>Plymouth</strong> Sound<br />
Classic Gold Pirate FM East<br />
Sept ´01 431 40 328<br />
Sept ´05 288 7 106<br />
% Change -33 -82 -68<br />
(source: Rajar/Ipsos-RSL)<br />
In the period ending September 2005, 6% of 25 to 54s in the <strong>Plymouth</strong> Sound area did not listen to<br />
the radio, as compared to just 4% in September 2001. Similarly, in the Pirate FM area, where again<br />
6% of this age group do not listen to the radio; the same proportion as in 2001.<br />
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
More than a million hours of listening have been lost in <strong>Plymouth</strong> in four years. Yet <strong>Plymouth</strong>’s<br />
population is growing. If people have turned off radio since 2001 in order to follow other interests,<br />
<strong>Radio</strong> <strong>Plymouth</strong> believes it can attract them back to the medium with a compelling radio station that<br />
serves their needs. Great music never goes out of fashion and people always need to know about<br />
the community in which they live and work.<br />
Commercial radio in <strong>Plymouth</strong> takes a lower share of listening than the national average, perhaps<br />
reflecting the relative monopolies of commercial stations in their respective areas to date. If listeners<br />
don’t like the commercial offering, they turn to the BBC or turn off. <strong>Radio</strong> <strong>Plymouth</strong> should be able to<br />
encourage audiences to turn back to radio, and to turn to a commercial offering rather than the BBC.<br />
c) RSL listener research<br />
Quantitative telephone survey (sample: 515)<br />
Conducted by Marketing in Practice, August 2003<br />
25%<br />
20%<br />
15%<br />
10%<br />
5%<br />
0%<br />
RSL 1 reach<br />
48<br />
All adults<br />
25-54<br />
35-54
RADIO PLYMOUTH<br />
<strong>Radio</strong> <strong>Plymouth</strong>’s first RSL in August 2003 achieved an adult (15+) weekly reach of 18%. Amongst<br />
the primary target market of 25 to 54 year-olds, the weekly reach was 21%, rising to 23% of 35-54<br />
year olds. Whilst we are naturally cautious about these figures, we did do a lot of marketing for this<br />
RSL and also received a considerable amount of editorial in the local press. The RSLs also focused<br />
around a key national event taking place in the city, the British Firework Championships.<br />
People seemed to like what they heard. Nine out of ten (88%) of listeners rated the local content<br />
either ‘very good’ or ‘good’.<br />
News and information was rated either ‘very good’ or ‘good’ by 87% of respondents, with similarly<br />
high scores of 84% for satisfaction with the music.<br />
Would they listen if <strong>Radio</strong> <strong>Plymouth</strong> were permanently on the dial? That will be the acid test for any<br />
new radio service, of course. Happily, our research shows they will. More than four out of five (83%)<br />
of respondents would tune to <strong>Radio</strong> <strong>Plymouth</strong> if we are awarded the licence – even more of our core<br />
target of 35 to 54 year-olds. More than nine out of ten (91%) of these listeners want to tune back to<br />
us, claiming they are either ‘very likely’ or ‘likely’ to listen.<br />
d) Main quantitative in-home telephone survey (sample: 760)<br />
We wanted to support RAJAR’s data with an understanding of what happens as people move<br />
through their “listening lifecycle”. In a city with restricted choice, we believe that right now such a<br />
lifecycle exists. Yet it need not be that way.<br />
<strong>Plymouth</strong> Sound has the city’s highest weekly reach, but this achievement belies some significant<br />
issues. The station’s audience is heavily skewed towards younger listeners.<br />
Profile comparisons:<br />
15-24 25-34 35-44 45-54 55-64 65+<br />
Population % 16.7 12.9 17.5 16.1 15.7 21.0<br />
Audience % 26.7 17.7 25.7 15.5 5.1 9.3<br />
(Source: RAJAR/Ipsos-RSL)<br />
As listeners get older, they soon grow out of <strong>Plymouth</strong> Sound. From a massive 61% of young men<br />
15-24, the figure drops to 43% for 25-44, before dropping to just 31% among 45-54s. More women<br />
stay with <strong>Plymouth</strong> Sound through their middle years: More than half of women 35-44 (58%) and<br />
one-third (35%) aged 45-54 listen. These figures illustrate particular disaffection among men.<br />
49
RADIO PLYMOUTH<br />
This reflects many of the comments in our focus groups, which we review in a moment. But in<br />
summary, many of those who listen to <strong>Plymouth</strong> Sound are dissatisfied with what they hear – even<br />
those of a comparatively young age. <strong>Plymouth</strong> Sound is very focused on its younger audience and<br />
serves their needs well. Above the age of 24, listeners are prone to switch stations – even to<br />
services that are not aimed specifically at them. 16% of all respondents, and 23% of 35-54s, choose<br />
to listen to Cornwall station Pirate FM, suggesting that listeners are not unhappy with commercial<br />
radio per se. Instead, the limited availability of radio stations in <strong>Plymouth</strong> directs listeners to a station<br />
they can receive, in this case, from Pirate FM’s eastern transmitter where the music and<br />
presentation (but not necessarily the news and information) is more palatable to their tastes.<br />
At the opposite end of the age spectrum, older people are more likely to listen to BBC <strong>Radio</strong> 4 or<br />
BBC <strong>Radio</strong> Devon. If one maps listening through a sample lifespan, one might consider it to be a<br />
person who starts their radio listening life bopping to chart and club music, gets a bit rockier and<br />
melodic in middle years (women) and in young adulthood (men), then switch to speech radio or<br />
classical music as they move towards retirement.<br />
To verify our August 2003 RSL survey, in our main research we asked once more about the<br />
propensity to listen to a station with the characteristics we propose. Again, more than four out of five<br />
(82%) of respondents and 86% of 25 to 54 year-olds (and 88% of 35 to 54 year-olds) claimed to be<br />
either “very likely” or “quite likely” to listen. By this stage, each element in our research is pointing in<br />
one direction: demand for a music-led station, with intelligent (but not necessarily overly-serious)<br />
speech, primarily for people over the age of 25, but especially for 35-54 year olds.<br />
90<br />
88<br />
86<br />
% 84<br />
82<br />
80<br />
78<br />
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
"Likely" or "Very Likely" to listen to <strong>Radio</strong><br />
<strong>Plymouth</strong><br />
50<br />
All adults<br />
There is a clear market for a new <strong>Plymouth</strong> focused radio service for the 25 to 54 age group.<br />
Younger people are served well by <strong>Plymouth</strong> Sound, older people by BBC <strong>Radio</strong> Devon and BBC<br />
<strong>Radio</strong> 4. The 35-54 age range is especially underserved by local services, with many people tuning<br />
to commercial stations outside the county. A switch of listening from <strong>Plymouth</strong> Sound and Pirate FM<br />
to BBC <strong>Radio</strong> 2 is most prominent in this age band, suggesting that <strong>Radio</strong> <strong>Plymouth</strong> should super-<br />
serve this group, while having a broad target audience.<br />
25-54<br />
35-54
Station format<br />
RADIO PLYMOUTH<br />
When we asked about the main reason for listening to radio, the answer was music all the way.<br />
There’s no other more important reason, whatever the age group. It is by far and away more critical<br />
than the next most cited reason, the presenters.<br />
There is little appetite for a speech-only or speech-dominated service. Indeed, almost threequarters<br />
of respondents are not (or not very) interested in a breakfast programme with no music.<br />
When we asked about all reasons for listening, presentation increases in importance – and the older<br />
you get, the more important it becomes. Our qualitative work also shows that quality of speech<br />
content matters to the <strong>Plymouth</strong> audience.<br />
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
<strong>Radio</strong> <strong>Plymouth</strong> will be predominantly a music-based service, with speech content that is relevant to<br />
our listeners’ lives. National and international news is important to <strong>Plymouth</strong>’s radio listeners and it<br />
won’t be ignored by <strong>Radio</strong> <strong>Plymouth</strong>. Where possible, we will present national issues in a local<br />
context: whether that is the deployment of local troops overseas, or how crime, health and education<br />
impact on <strong>Plymouth</strong> life. Naturally our news bulletins will be rich in local news and our mid-morning<br />
show will carry interviews with those behind the main <strong>Plymouth</strong> stories.<br />
News and information<br />
Our focus groups provided more insight into local news. It obviously is important, but not simply<br />
because it’s local. <strong>Plymouth</strong> people are proud of their identity, but they want to understand the<br />
issues of the wider world.<br />
We asked specifically about where listeners got their local news. Newspapers score highest at 44%.<br />
But almost a third of respondents (29%) say the best source for <strong>Plymouth</strong> news is the television –<br />
above radio which scored a woeful 16%. As there is no dedicated <strong>Plymouth</strong> television service, this<br />
is a sad reflection on the state of local radio news and information.<br />
Nevertheless, taking radio specifically, <strong>Plymouth</strong> Sound is the main provider of <strong>Plymouth</strong> news and<br />
information (34%). As the nearest to a full-time radio station for the city, this is unsurprising. Above<br />
the age of 45 (but not 35), <strong>Radio</strong> Devon overtook its commercial rival, reflecting the fact that many<br />
people above this age are not especially close to <strong>Plymouth</strong> Sound.<br />
51
RADIO PLYMOUTH<br />
Our research shows that they don’t hear the music they like – so they tune elsewhere and don’t hear<br />
the news they need.<br />
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
We will make sure that our national and regional coverage is comprehensive and that editorial<br />
decisions are made in light of what is important to our listeners. Local for its own sake isn’t good<br />
enough. But as our focus groups suggested, a local angle on a national story is attractive.<br />
Music policy<br />
“Good music” is the single most important reason for people to choose a new service (61%). But<br />
what defines music as “good”? It’s a subjective question and not one that we believe is usefully<br />
answered by standard reference to the decade in which a track is released. Even anecdotally, very<br />
few people define their musical tastes by decade. Genres are more prevalent.<br />
But there’s something about “good music” which is harder to define. Nevertheless, we set out to do<br />
so!<br />
Firstly, we asked which radio station played the music people prefer. Although BBC <strong>Radio</strong> 2 came<br />
out top, there are significant differences between age groups. <strong>Plymouth</strong> Sound is the music station<br />
of choice for people under 24, though it falls out of favour fast at this point, particularly for men. But<br />
by and large, together with <strong>Radio</strong> 1, it performs well for under 35s. Classic FM topped the list for<br />
just a handful of respondents. Our conclusion is that people want mainstream music and, as they<br />
get older, a wider choice. As listening to <strong>Plymouth</strong> Sound falls away, <strong>Radio</strong> 2 benefits but so does<br />
Pirate FM. What is it that makes someone in <strong>Plymouth</strong> think <strong>Plymouth</strong> Sound isn’t for them, but that<br />
Pirate FM will fill the gap? Clearly, it’s not an aversion to commercial radio.<br />
We decided to delve further into musical tastes, but not adopt an approach of defining music by<br />
decades. To us, this is a somewhat narrow methodology leading to predictable music programming.<br />
It was also contrary to our developing philosophy that a new station should define itself not by age<br />
but by feel.<br />
So we asked respondents their view about artists in categories that were a combination of genres<br />
and chronology. For example, we asked about Classic Rock, a genre, but also about “Artists that<br />
span the decades” – those stars such as Elton John, the Rolling Stones, U2 or Paul McCartney that<br />
have had popular success in the 60s, 70s, 80s, 90s, and in this millennium. The decade doesn’t<br />
matter; the artist, or the spirit of enduring music, does.<br />
Most of our categories, but not all, were of interest to more than 50% of respondents, with higher<br />
appreciation among 35-54 year olds. Those that were are shown in the next table.<br />
52
80<br />
70<br />
60<br />
50<br />
% 40<br />
30<br />
20<br />
10<br />
0<br />
Artists that<br />
span the<br />
decades:<br />
RADIO PLYMOUTH<br />
Music preferences<br />
Classic Rock Contemporary<br />
music:<br />
53<br />
Pop music: Soul:<br />
Survey<br />
35-54<br />
Ballads, new wave and local artists scored lower – once again proving the point that local for its own<br />
sake isn’t good enough.<br />
Even contemporary music scores higher among 35-54 year olds – indicating that even more mature<br />
listeners enjoy current music, providing it suits their tastes (we suggested artists like Keane, KT<br />
Tunstell and Coldplay, rather than “youth” artists like Dr. Dre, Black Eyed Peas or Test Icicles).<br />
We explored the issue of “good music” too in our qualitative focus groups and it is worth highlighting<br />
some of the points here.<br />
There was much agreement that existing services were repetitive and, by and large, too caught up<br />
with the charts.<br />
“They all play safe; it’s lowest common denominator,” said one (male, C1, forties).<br />
Another thought existing available music was too melodic:<br />
“I don’t like the music on the locals, it’s too soft, I like a bit of rock, and the presenters are better [on<br />
<strong>Radio</strong> 2 and Virgin]” (male, C1, fifties).<br />
As our monitoring highlights, concern about repetitiveness isn’t always borne out by the reality, but it<br />
is an enduring issue, as one respondent complains:<br />
”Pirate seems to have the same set of records which go on for about a month and then they change<br />
and they have another set of records which go on for about a month.”<br />
There’s a lesson here about rotation, not just within a single day, or even a week, but in the longer<br />
term.<br />
A station never wants to be stale, so there is much to be said for changing playlists. The lesson is to<br />
draw upon the breadth of suitable music and not get into frequent repetitions in the first place.
RADIO PLYMOUTH<br />
The perceived relative paucity of music available on other stations is also much commented on.<br />
This response is typical: “There used to be more music, but now it seems to be more and more chitchat,<br />
which gets on my nerves” (female, B, 40). This lady was speaking about <strong>Plymouth</strong> Sound,<br />
which she turned to originally for the mix of local news with music. Others have made the switch to<br />
stations playing what they perceive to be “better music”.<br />
“I listen to Pirate. I’m at home all day, so I listen to the radio a lot, and I listen to <strong>Radio</strong> Devon which I<br />
enjoy for the talking, but on Pirate, I like the music” (female, C1, 45).<br />
This comment supports data from our main telephone survey. Many people are listening to a service<br />
from out of the county because the music is more suited to their needs – but they also want<br />
meaningful speech aimed at them and their locality.<br />
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
<strong>Radio</strong> <strong>Plymouth</strong> need not define itself by the competition, but should it wish to do so, it should look<br />
at the music policy of Pirate FM and <strong>Radio</strong> 2, rather than <strong>Plymouth</strong> Sound. Our data shows that<br />
some music should have a slightly harder edge than other services, with fewer ballads than one<br />
might hear on <strong>Radio</strong> 2 and <strong>Radio</strong> Devon. There should be more music at breakfast than existing<br />
services. We will achieve this by providing more tracks per hour at breakfast and in the evenings<br />
than other services, achieved by fewer commercials and crisper links.<br />
It is imperative that a new station achieves an optimum balance between music and speech. Music<br />
is more important than speech, and “good music” is obviously better than bad. Similarly, speech too<br />
must be good speech, not bad. People have strong opinions on what’s bad: factual, informative<br />
speech, that can still be fun, is preferable to inane chat by presenters who are trying to be<br />
something they can probably never be – national stars.<br />
<strong>Plymouth</strong> Sound’s music policy seems to be not much liked by our potential audience. Pirate FM’s<br />
music is more palatable but the speech content is not targeted at <strong>Plymouth</strong> residents and Classic<br />
Gold does not make a huge impact. By marrying a more interesting musical output with meaningful<br />
content for <strong>Plymouth</strong>, an undoubted need can be met.<br />
Will they listen?<br />
Nine out of ten respondents (88%) are very or quite likely to listen to a new radio station aimed at<br />
<strong>Plymouth</strong> in our core age range of 35 to 54 year olds. Other age bands score highly too, with one<br />
exception: young adults 15-24 at 73% (men) and 78% (women). This is still three out of four people<br />
who say they would listen, although a considerable drop from 88%. Once again, it appears that the<br />
youngest age band would be less likely to use a new service than their older neighbours.<br />
54
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
RADIO PLYMOUTH<br />
Young people are well-served by existing services. Above the age of 25, people do listen to local<br />
commercial radio, but are not particularly satisfied. In a city of limited choice, with services that do<br />
well among the under 25s (<strong>Plymouth</strong> Sound) and over 55s (<strong>Radio</strong> Devon), the target audience is<br />
clear. But care must be taken not to be simply another service people listen to by default: just<br />
because it’s there and it’s for <strong>Plymouth</strong>. It has to meet their needs, for “better music” and “more<br />
professional presentation”.<br />
e) Focus Groups (sample: 30)<br />
Three x 10 commercial radio listeners in <strong>Plymouth</strong>, aged 25 to 54<br />
Our three focus groups of existing local commercial radio listeners highlighted many concerns that<br />
we can define as the 3Ps – professionalism, programmes, presenters.<br />
Professionalism<br />
Reflecting <strong>Ofcom</strong>’s own research, which found that local stations were considered to be a bit<br />
amateurish, our groups were vocal about professional standards. In particular, they expressed the<br />
opinion that there is “too much mindless drivel” and “too much yapping” on some commercial<br />
stations. Especially <strong>Plymouth</strong> Sound at breakfast.<br />
Professionalism extends to commercials. Not only are they repetitive, but they are sometimes poorly<br />
written and produced. This is often a problem with local classified advertising which needs an<br />
address or difficult to remember phone number for the advertiser to realise profitable business as a<br />
result.<br />
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
The major difference between <strong>Plymouth</strong> and Cornwall is in satisfaction with existing commercial<br />
radio. Recent research conducted by the successful applicant for the Cornwall licence showed<br />
there was little stated gap in the market for a distinctly new service, with audiences in Cornwall<br />
generally happy with Pirate FM. This contrasts with the evidence in <strong>Plymouth</strong>, our focus groups<br />
suggest that many listeners in the city are choosing to tune to Pirate FM rather than their own local<br />
radio station.<br />
<strong>Radio</strong> <strong>Plymouth</strong> will address the concerns raised in our focus groups about advertising through<br />
scheduling, encouraging copy rotation for larger campaigns and by placing a nine minute limit of<br />
commercial air time.<br />
Programmes<br />
Because of the amount of chat and commercials, there’s not enough music at breakfast on<br />
<strong>Plymouth</strong> Sound. News is “too lightweight” or “not relevant” – although the travel is considered<br />
good.<br />
55
RADIO PLYMOUTH<br />
With a breakfast show on BBC local radio that is also light on music, a new station has a clear<br />
market opportunity to get the day off to a better start for <strong>Plymouth</strong>’s listeners and then to hold onto<br />
the audience with more clearly-defined programmes, professionally presented.<br />
There was a perception that other stations, with their anonymous presentation, have an amorphous<br />
mass of output. You rarely know where one programme ends and the other begins.<br />
There was clear evidence of demand for a station that provided more local and accurate information<br />
than is currently available. <strong>Plymouth</strong> Sound’s news and information content was perceived to be<br />
“short and sweet” but lacking in detail and, often in programmes, is no more than a presenter<br />
reading something out of the local paper.<br />
Participants believed that much is going on in <strong>Plymouth</strong> that they simply don’t hear enough about on<br />
local commercial radio. Those who had defected to Pirate FM received little <strong>Plymouth</strong> news either.<br />
They wanted to celebrate events like Music of the Night and the British Firework Championships<br />
and also to hear more about local sports teams. Certainly more than they heard on commercial<br />
radio, but not as much as they would get on BBC <strong>Radio</strong> Devon. There was some feeling that<br />
<strong>Plymouth</strong>, a city rich in sports events, if largely lacking in national success, is underserved by<br />
broadcast media. Again, Pirate FM beats <strong>Plymouth</strong> Sound, but the geography is all wrong: “Local<br />
sports coverage is awful, and Pirate now is very Cornish; it used to be Cornwall and West Devon,<br />
but now there’s very little local <strong>Plymouth</strong> impact” (man, B, 34).<br />
“At the weekend, you want half-time reports and full-time results, at least,” summed up one<br />
respondent (male, C1, thirties).<br />
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
<strong>Radio</strong> <strong>Plymouth</strong>’s programmes will be presented by bright professional broadcasters that listeners<br />
will come to know, and in some cases who they know well already.<br />
News and information is central to our programme plans. We will employ experienced journalists<br />
and commit to ongoing training of news and production staff.<br />
Presenters<br />
Some local radio presenters were considered to be “childish”, “amateur” and “anonymous”, with few<br />
names that listeners can recall: “they are just club DJs or <strong>Radio</strong> 1 wannabes” (male, B, 34).<br />
This is a change from the early days of <strong>Plymouth</strong> Sound, when our respondents could recall the<br />
names of local presenters. Now they can’t – “and I was listening this morning!” Given that <strong>Plymouth</strong><br />
Sound achieves the highest weekly reach, satisfaction in our target audience appears to be low and<br />
this supports our contention that some listening is by default.<br />
56
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
RADIO PLYMOUTH<br />
There’s a clear market gap for a station like <strong>Radio</strong> <strong>Plymouth</strong> that will employ presenters, not DJs,<br />
who are capable of delivering witty one liners and holding an informative debate but who understand<br />
that the music is more important than they are! There is some highly experienced broadcasting<br />
talent in our investment group and they will pass on their knowledge. Karen Stockdale will also<br />
identify ongoing training opportunities for our on-air staff.<br />
(f) Advertiser research<br />
Background<br />
The South West is one of the strongest growing economies in the UK. Between1995 and 2003, the<br />
total GVA (Gross Value Added) generated by the Region increased by 58% compared with an<br />
increase for England as a whole of 54% (Source: Government Office for the South West).<br />
Although the area overall is one of the most prosperous in the UK, there are wide variations within<br />
the region itself. <strong>Plymouth</strong>, the South Hams and parts of West Devon receive funding under<br />
Objective Two.<br />
<strong>Plymouth</strong> is undergoing huge changes both physically and economically, the number of cranes on<br />
the city skyline makes an impressive sight. The Mackay "Vision for <strong>Plymouth</strong>" is providing a<br />
blueprint for the structural development of the city centre, whilst the <strong>Plymouth</strong> City Growth Strategy<br />
is providing a framework for economic and social regeneration.<br />
The planned development of a cultural quarter and a move of the University Arts Faculty<br />
from Exmouth and Exeter to the new Rowe Street Centre in <strong>Plymouth</strong> will create an additional<br />
cultural resource.<br />
The Creative Industries are also a priority sector for the Regional Economic Strategy and <strong>Radio</strong><br />
<strong>Plymouth</strong> would help to realise its three Strategic Objectives: first, to build successful and<br />
competitive businesses; second, to build strong and inclusive communities; and third, to develop an<br />
effective and confident region.<br />
The Regional Development Agency's plan for the Creative sector has three key aims:<br />
• Increase the sustainability, growth and productivity of the regions key creative industries and<br />
their capacity to contribute to the region's competitiveness.<br />
• Maximise the potential for the key creative industries sub-sectors to contribute towards the<br />
wider policy agendas of social, economic and cultural regeneration and enhancement of<br />
regional image.<br />
• Improve the infrastructure for key creative industries support and development across the<br />
region through improved communications and partnerships.<br />
57
RADIO PLYMOUTH<br />
The establishment of <strong>Radio</strong> <strong>Plymouth</strong> would not only appear to contribute to all of the above, but<br />
also to benefit from the following;<br />
There are exciting retail expansions such as the P&O development at Charles Cross that will bring<br />
new employment and enhance the city’s environment. It is expected to create 2000 full time and part<br />
time jobs when it opens in the autumn of 2006, bringing 8 new major stores and 48 new shops,<br />
cafes and restaurants into the city centre.<br />
The opportunities<br />
<strong>Radio</strong> <strong>Plymouth</strong> attracted a breadth of local advertisers to its two RSLs, including businesses<br />
spontaneously getting in touch after hearing our broadcasts, or being recommended by their own<br />
customers.<br />
“We had a very positive response to our campaign with <strong>Radio</strong> <strong>Plymouth</strong> during<br />
the summer. We would certainly use <strong>Radio</strong> <strong>Plymouth</strong> for future campaigns if you<br />
are successful in gaining a full time licence”<br />
58<br />
Mark Ive, Exeter Airport Direct.<br />
That is all very satisfying, but short-term advertising is not sufficient to run a full-time, profitable local<br />
radio service. We needed to understand how attractive a radio station like <strong>Radio</strong> <strong>Plymouth</strong> would be<br />
if placed on a permanent footing.<br />
So we wrote to 112 local businesses that were advertising in the <strong>Plymouth</strong> Evening Herald and<br />
other local publications in the last week of October 2005. Forty-five replied: a response rate of 40%,<br />
a full breakdown has been supplied in a confidential appendix to <strong>Ofcom</strong> but we summarise the main<br />
conclusions below.<br />
By and large, most local advertisers surveyed currently use newspapers and local radio –<br />
unsurprising as that formed the basis of our database. A small number use regional television and a<br />
larger proportion other media such as directories.<br />
60<br />
50<br />
40<br />
% 30<br />
20<br />
10<br />
0<br />
Advertising survey budget allocations<br />
Press<br />
Other<br />
<strong>Radio</strong><br />
Direct<br />
Directories<br />
ITV
RADIO PLYMOUTH<br />
Most pleasing was the feedback that <strong>Radio</strong> <strong>Plymouth</strong> would be a radio station that the advertisers<br />
themselves would listen to. It is heartening to learn that our format would be enjoyed by <strong>Plymouth</strong>’s<br />
business people. Nearly 90% of our respondents said that <strong>Radio</strong> <strong>Plymouth</strong>’s format appealed to<br />
them as listeners.<br />
“Phil and I have been tuning in to <strong>Radio</strong> <strong>Plymouth</strong> and, as always, have been most<br />
impressed. Particular thanks for our commercial advertising which we are both very<br />
pleased with”.<br />
100<br />
90<br />
80<br />
70<br />
60<br />
% 50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
David Straw, area commercial manager HSBC and<br />
Phil Kirkin, area director HSBC; via email July 2004<br />
Does <strong>Radio</strong> <strong>Plymouth</strong> appeal to you as a listener?<br />
Yes<br />
Even this, though, means little unless businesses are satisfied that <strong>Radio</strong> <strong>Plymouth</strong> would deliver<br />
customers to them should they advertise with us. Only then will they place their hard-earned<br />
advertising money with us.<br />
45<br />
40<br />
35<br />
30<br />
25<br />
%<br />
20<br />
15<br />
10<br />
5<br />
0<br />
How likely to try advertising on <strong>Radio</strong> <strong>Plymouth</strong><br />
59<br />
No<br />
Very<br />
Quite<br />
Not very<br />
Not at all<br />
Of all the respondents, 76% were very or quite likely to advertise on a radio station like the one we<br />
propose. Only 47% have used commercial radio in the last six months, suggesting that a station like<br />
<strong>Radio</strong> <strong>Plymouth</strong> could increase the number of local advertisers in the city by 62%.
RADIO PLYMOUTH<br />
37% of the sample had either not advertised on the radio for at least 12 months or had never used<br />
radio advertising. Two-thirds of these businesses would be either “very” or “quite likely” to advertise<br />
on <strong>Radio</strong> <strong>Plymouth</strong>. This is an encouraging figure and a sign that <strong>Radio</strong> <strong>Plymouth</strong> could attract both<br />
lapsed and non-radio advertisers, helping to increase radio’s share of the advertising cake.<br />
“We found <strong>Radio</strong> <strong>Plymouth</strong> a fantastic way to market and publicise our company. The<br />
target audience is perfect for us and we would definitely use <strong>Radio</strong> <strong>Plymouth</strong> to<br />
advertise should you win the full time licence”.<br />
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
Christopher & James Tanner, Tanners Restaurant<br />
<strong>Plymouth</strong>’s famous celebrity restaurant<br />
Our survey suggests a migration from other media such as newspapers and directories and into<br />
radio, which can only be good for the medium. More optimistically, perhaps the advertising cake as<br />
a whole will expand. Certainly, our desk research shows an underdeveloped radio advertising<br />
market in the city. <strong>Radio</strong> <strong>Plymouth</strong> intends to help radio punch its weight: we will employ seasoned<br />
media sales professionals who can fight for the medium as much as for <strong>Radio</strong> <strong>Plymouth</strong>, and who<br />
can attract new radio advertisers as well as grow the share from existing ones.<br />
Indeed, the sectors saying they would be very or quite likely to advertise is satisfyingly broad. From<br />
retailers in photography and kitchen, through motoring, leisure (holidays, eating out, clubs) to<br />
professional services (training, legal and property), a new radio station will be well-supported by a<br />
range of <strong>Plymouth</strong> businesses.<br />
(g) Monitoring (Conducted in <strong>Plymouth</strong> in two waves).<br />
Wave 1: Spring 2005, assessed the output of <strong>Plymouth</strong> Sound, Classic Gold, South Hams<br />
<strong>Radio</strong>, Pirate FM, BBC <strong>Radio</strong> Devon (<strong>Plymouth</strong> FM frequency).<br />
In the spring of 2005, we monitored the output of local commercial stations and BBC <strong>Radio</strong> Devon<br />
for hour-long segments during three distinct day parts. This basic monitoring was done to help us<br />
understand the news, speech and music ratios of the existing and contiguous stations that could<br />
have a relevance to <strong>Plymouth</strong>.<br />
Commercials<br />
We were surprised at the sheer volume of commercials being run by some stations, particularly at<br />
breakfast and drivetime. As can be seen from the summary below, if one adds sponsorship<br />
announcements, station idents and jingles to the commercial minuteage – the kind of output that<br />
listeners could reasonably expect to consider “commercial” in nature – almost a third of output on<br />
<strong>Plymouth</strong> Sound and Pirate FM was commercial in our first-wave monitoring, which at breakfast was<br />
an assessment of 7 to 8 am.<br />
60
RADIO PLYMOUTH<br />
Even in the wider breakfast slot of 6 to 10 am studied in our second wave of monitoring (a segment<br />
chosen because it reflects our own programming plans and is similar to a number of commercial<br />
stations, although <strong>Plymouth</strong> Sound’s own breakfast show ends at 9 am), 29% of output on <strong>Plymouth</strong><br />
Sound was either commercials or promotions. Pirate FM was only marginally more listener-friendly,<br />
with 17 minutes in the hour commercial in nature.<br />
As our other research shows, and as common sense would dictate, no one listens to commercial<br />
radio primarily for the commercials.<br />
Quite simply, people believe there are too many commercials that interrupt the primary reason for<br />
listening, music. Our monitoring shows this is especially true at breakfast and, on Pirate FM at least,<br />
in drivetime. All timings below are from our Wave 1 basic monitoring (Spring 2005).<br />
7 to 8 am<br />
<strong>Plymouth</strong><br />
Sound<br />
Pirate FM Classic Gold South Hams<br />
BBC <strong>Radio</strong><br />
Devon<br />
News, weather and sport 6 4 5 4 22<br />
Travel 2 1 1 1 3<br />
DJ banter 10 14 11 11 11<br />
Total speech<br />
18<br />
19<br />
Music 24 24 21 37 22<br />
Commercials, sponsorship<br />
announcements, jingles<br />
18 17 22 7 2<br />
5 to 6 pm<br />
<strong>Plymouth</strong><br />
Sound<br />
Pirate FM Classic Gold South Hams<br />
BBC <strong>Radio</strong><br />
Devon<br />
News, weather and sport 4 8 20 12 30<br />
Travel 1 4 2 0 4<br />
DJ banter 4 4 2 3 11<br />
Total speech<br />
9<br />
16<br />
Music 39 27 25 34 11<br />
Commercials, sponsorship<br />
announcements, jingles<br />
12 17 11 11 4<br />
9 to 10 pm<br />
<strong>Plymouth</strong><br />
Sound<br />
Pirate FM Classic Gold South Hams<br />
BBC <strong>Radio</strong><br />
Devon<br />
News, weather and sport 0 2 7 6 3<br />
Travel 0 0 0 0 1<br />
DJ banter 10 4 27 3 13<br />
Total speech<br />
10<br />
Music 41 44 16 45 43<br />
Commercials, sponsorship<br />
announcements, jingles<br />
9 10 10 6 0<br />
Speech<br />
6<br />
With 18 minutes of speech in a peak-hour breakfast slot to add to the 18 minutes of commercials<br />
and sponsorship, <strong>Plymouth</strong> Sound is heavy on non-music content in our first wave monitoring. Less<br />
than half of <strong>Plymouth</strong> Sound’s speech content is informative in nature, consisting mainly of DJ<br />
banter.<br />
61<br />
17<br />
24<br />
34<br />
16<br />
15<br />
9<br />
36<br />
45<br />
17
RADIO PLYMOUTH<br />
Although Pirate FM had a minute’s less commercial airtime than <strong>Plymouth</strong> Sound at breakfast, it<br />
used that time to chat to the audience rather than play music.<br />
Even a station unburdened by the economic requirement to run advertising fails to capitalise on its<br />
advantage by producing the music output so demanded by the audience. Commercial broadcasters<br />
should not bemoan the approach of BBC <strong>Radio</strong> Devon, which is attempting to fulfil its public service<br />
obligations by running more expensive journalism and other speech broadcasting. Instead, we<br />
believe that ILR should capitalize on it, by meeting audience needs.<br />
Notably, the station with fewer resources than Pirate FM and <strong>Plymouth</strong> Sound, South Hams <strong>Radio</strong><br />
spends as much time on DJ banter, 11 minutes between 7 and 8 am, but plays the most music of<br />
any station in the region: almost two-thirds of airtime. Of the independent stations, it runs fewer<br />
commercials, just 7 minutes in this peak breakfast hour.<br />
The largest amount of time given to presenter banter comes in the evenings on Classic Gold, with<br />
34 minutes of speech between 9 and 10 pm, twice as much as its next chattier rival, BBC <strong>Radio</strong><br />
Devon. The locally-produced commercial stations are all running about 70% music at this time.<br />
Music<br />
Both of the commercial stations most identified by our research, <strong>Plymouth</strong> Sound and Pirate FM,<br />
played the same amount of music at breakfast. Music is the single largest item of content on both<br />
<strong>Plymouth</strong> Sound and Pirate FM, but at just 24 minutes, its less than the audience craves, if the other<br />
elements of our research are indicative of demand.<br />
<strong>Plymouth</strong> Sound plays much more music in the evenings, but most of <strong>Plymouth</strong> Sound’s music is<br />
chart or recent chart music. Oldies tend to come from the past 15 years. That <strong>Plymouth</strong> Sound is<br />
primarily a youth music station, influenced by what is being played in the clubs, is evidenced by the<br />
26 hours a week of music branded “Ministry of Sound”. Although this output fell outside our<br />
monitoring hours, dance music is also an important part of their daytime output.<br />
At drivetime, only two stations, <strong>Plymouth</strong> Sound and South Hams <strong>Radio</strong> have more than 50% of<br />
output as music. Although this is a time when traditionally more information: news and travel, are<br />
provided, we believe there is an opportunity to cut down on extraneous presenter chat to deliver a<br />
brisker, more business-like approach, to allow more music.<br />
For the three stations that we are concentrating on for <strong>Plymouth</strong>, and taking breakfast as an<br />
example, the output comparisons illustrate the main difference between what they offered listeners<br />
during this monitoring exercise compared with what <strong>Radio</strong> <strong>Plymouth</strong> plans to deliver.<br />
62
Minutes<br />
40<br />
35<br />
30<br />
25<br />
20<br />
15<br />
10<br />
5<br />
0<br />
RADIO PLYMOUTH<br />
Wave 1 monitoring 7- 8am versus <strong>Radio</strong> <strong>Plymouth</strong><br />
proposed output<br />
<strong>Plymouth</strong><br />
Sound<br />
Pirate FM Classic<br />
Gold<br />
63<br />
<strong>Radio</strong><br />
<strong>Plymouth</strong><br />
Speech<br />
Commercials etc.<br />
Music<br />
Wave 2: 97FM <strong>Plymouth</strong> Sound on 13 October, Pirate FM 102 on 14 October and Classic Gold<br />
1152AM on 20 October 2005.<br />
The findings of our much more detailed 2 nd wave monitoring of the existing local commercial<br />
services covering <strong>Plymouth</strong> supported many of the views expressed in the focus groups. In<br />
particular those concerning the narrow range and repetition of music and the excessive level of<br />
commercials.<br />
Music<br />
The vast majority, more than 90%, of tracks played on <strong>Plymouth</strong> Sound were from the last 15 years,<br />
with the emphasis being strongly on the last five years. Indeed, all the tracks which received at least<br />
two plays were from this era.<br />
Pirate FM 102 (East) played a more even spread of music by decades and had less repetition of<br />
individual tracks than <strong>Plymouth</strong> Sound. Nonetheless, more than half (57.7%) of the music was from<br />
the last 15 years, with a further 26% coming form the ‘80s.<br />
Both <strong>Plymouth</strong> Sound and Pirate FM featured little music in the breakfast show. Just six tracks were<br />
played between 7 and 8 am and seven between 8 and 9 am on Pirate FM. <strong>Plymouth</strong> Sound played<br />
eight tracks between 7 and 8 am and seven tracks between 8 and 9 am.<br />
Classic Gold 1152AM played a wider range of music, and no tracks were repeated. The decade<br />
which was most represented musically was the ´80s, with almost one-third of tracks played coming<br />
from that era; this was closely followed by ´60s and ´70s tracks. Between them, these three decades<br />
accounted for 90 per cent of the music played throughout the day. As with the FM stations, little<br />
music featured in the breakfast show. Seven tracks were played between 7 and 8 am and eight<br />
between 8 and 9 am.
RADIO PLYMOUTH<br />
With less chit chat, and a cap on commercial airtime of nine minutes an hour, <strong>Radio</strong> <strong>Plymouth</strong> will<br />
be able to play 10-11 tracks per hour in breakfast.<br />
News<br />
12<br />
10<br />
8<br />
6<br />
4<br />
2<br />
0<br />
Average tracks per hour 7- 9 am<br />
64<br />
<strong>Plymouth</strong> Sound<br />
Classic Gold<br />
Pirate FM<br />
<strong>Radio</strong> <strong>Plymouth</strong><br />
The news on <strong>Plymouth</strong> Sound featured just 12 local stories throughout the day. The maximum<br />
number in one bulletin was five at 4 pm. The maximum in the morning bulletins was three local<br />
stories at 7am.<br />
Throughout the day, bulletins were of either two or three minutes duration, except for a four-minute<br />
bulletin at 4 pm. There were also headlines on the half-hour at 6.30 am, 7.30 am and 8.30 am.<br />
Other local information included traffic news four times an hour between 7 and 9 am and twice an<br />
hour between 4 and 7 pm and a surf report at 9.30 am.<br />
Pirate FM’s news contained 10 local stories throughout the day. The maximum number in one<br />
bulletin was three at 6 am, 7 am, 8 am and 9 am. The day’s longest bulletin was of five minutes<br />
duration at 5 pm. However, this contained only two local stories. Apart from these, all the bulletins<br />
were of either two or three minutes´ duration. There were also half-hour headlines at 6.30 am, 7.30<br />
am, and 8.30 am and 5.30 pm.<br />
Classic Gold’s news featured five local stories throughout the day. The maximum number in one<br />
bulletin was three at 10 am, 12 pm, and 2.00 pm. Other locally relevant information was traffic news<br />
which featured three times an hour between 6 and 9 am, twice an hour between 4 and 6 pm and<br />
three times between 6 and 7 pm.<br />
Advertising<br />
On <strong>Plymouth</strong> Sound, advertising minuteage was high. The peak was 13 minutes between 7 and 8<br />
a.m. and between 4 and 5 pm, with the average between 6 am. and 7 pm. being 10.5 minutes per<br />
hour. Music, the most important thing that listeners tune in for, is limited. Of the 45 local clients<br />
featured, almost three-quarters (73.3%) received just one or two transmissions throughout the day.
RADIO PLYMOUTH<br />
On Pirate FM commercial load was high. The peak was 13 minutes per hour between 6 - 7am, 8 - 9<br />
am, 3 - 4pm. and 5 - 6pm. The lowest minuteage was 10 in the 4 pm. hour and the average between<br />
6 am. and 7 pm. was12 minutes per hour. 35 local clients featured, of whom almost one-third<br />
received at least five transmissions throughout the day, while a further 43% received one or two.<br />
On Classic Gold, advertising minuteage was less than on the two FM services monitored, although it<br />
was still high, with an average of 10 minutes per hour between 6 am. and 7 pm. The peak was 12<br />
minutes between 8 and 9 am. 44 local clients featured, for whom there seemed to be an imbalance<br />
between over and under-exposure. More than one-third (34.1%) received at least five transmissions,<br />
while almost one quarter (22.7%) had two or less transmissions throughout the day.<br />
Conclusions for <strong>Radio</strong> <strong>Plymouth</strong><br />
These findings suggest that the existing services are offering mainly recent popular chart hits. <strong>Radio</strong><br />
<strong>Plymouth</strong>’s proposed format would be meeting a demand for a wider range of music from across the<br />
popular spectrum. Music is what people want most and we will give them more in breakfast and<br />
drive.<br />
Local news and traffic information are acknowledged as important, and generally appreciated,<br />
elements of the existing services. <strong>Radio</strong> <strong>Plymouth</strong> will ensure that the quality and quantity of both<br />
elements match or exceed those available currently.<br />
The volume, scheduling and production of commercials are of crucial importance as, not only are<br />
commercials a potential switch-off for the listener if they are not well produced and scheduled, they<br />
will not work for the client either. <strong>Radio</strong> <strong>Plymouth</strong> will implement a coherent strategy regarding<br />
commercial volume, scheduling and production.<br />
Although Atlantic FM cannot be monitored currently, their licence application states that “the output’s<br />
core appeal will be for listeners aged 25 to 54”. It also states that Atlantic FM will be “full service<br />
local radio specifically for Cornwall, featuring locally-focused news, information and speech content<br />
mixed with adult-orientated popular music” and that it will have “a range of off-peak programmes to<br />
appeal to more specific tastes and interests”.<br />
<strong>Radio</strong> <strong>Plymouth</strong> will be different, as its focus will be on <strong>Plymouth</strong> and its programming will be more<br />
consistent with mainstream appeal programmes throughout the day and across the week.<br />
(vii) Quantitative data tables and questionnaires for research studies 3 and 4 are included in a<br />
separate appendix supplied to <strong>Ofcom</strong>.<br />
65
7. Evidence of Support<br />
RADIO PLYMOUTH<br />
Our two RSL trial broadcasts in 2003 and 2004 taught us a huge amount, not least what the<br />
audience thought of our style of broadcasting, indeed some of their comments have helped shape<br />
this application. We received many letters and emails of support from people of all ages and<br />
backgrounds, as well as reaction from many of the advertisers and sponsors who paid for airtime<br />
during our trials, some of them first time advertisers on radio.<br />
A full file of all the letters and emails is available to <strong>Ofcom</strong> should they wish to see them. As part of<br />
this application, however, we include a selection of quotes which amply illustrate the kind of<br />
responses we received. The complete versions of the letters and emails shown below are attached<br />
in appendix ‘A’ supplied to <strong>Ofcom</strong>.<br />
Listeners<br />
“I must give praise to <strong>Radio</strong> <strong>Plymouth</strong> as a truly local radio station which broadcast excellent<br />
coverage of the firework extravaganza from The Hoe! The station’s musical output was excellent<br />
and professional and, although only on a temporary licence, it deserves to succeed full-time”.<br />
Steve Fitch in a letter published by the Evening Herald.<br />
“I have listened as much as possible to your station this year, all I can say is FANTASTIC!! The<br />
other radio station (of whom I will not mention the name!) has gradually lost my interest due to the<br />
type of music, etc. it broadcasts. Or maybe it’s my age??!! Let’s keep our fingers crossed that you<br />
will be broadcasting all year round in the very near future – well done!”<br />
Jan Read via email.<br />
“I tuned into <strong>Radio</strong> <strong>Plymouth</strong> out of curiosity as I am usually an avid Classic FM listener and was<br />
very quickly hooked, so much so that I retuned the radio in my car. I found all your presenters<br />
excellent. They were informative, interesting amusing and very entertaining. I found the music easy<br />
to listen to although it was the presentation of the programmes that held me to the station”.<br />
66<br />
Pauline Rowse by letter.<br />
“It has been interesting and very informative, not the usual rambling drivel you get on a lot of the<br />
more (so called) top stations, my ears have been treated to some great songs and entertaining chat,<br />
from both the presenters and their guests. Well done and lets have more”.<br />
David Green via email.<br />
“I like what I hear and will support you in any way I can, it’s nice to hear people who are committed<br />
to the great city of <strong>Plymouth</strong>. I am a 56 year old bus man with 37 years service with my company. I<br />
do hope you get your licence soon, <strong>Plymouth</strong> needs you”.<br />
Derek Blake via email.
RADIO PLYMOUTH<br />
MPs, event organiser & training establishment<br />
“You have assembled a very experienced team and your perceived marketplace certainly looks both<br />
positive and attractive. Please keep me in touch with developments and if you feel there is anything<br />
I can personally do to support the project then please don’t hesitate to contact me”.<br />
67<br />
Colin Breed MP (Liberal Democrat).<br />
“Having looked at your plans (and taken part in the broadcast) I am very happy indeed to be able to<br />
support your application. I believe that an additional radio station with extra speech content and a<br />
broader range of music would be extremely well received in the city and I wish you every success<br />
with this project”.<br />
Gary Streeter MP (Conservative).<br />
“It is also refreshing to learn that the key players at <strong>Radio</strong> <strong>Plymouth</strong> are personally committed to<br />
invest in the growth and success of the station and maintain the ambition to keep it local. I have<br />
today written to the Chief Executive of <strong>Ofcom</strong> in support of your application”.<br />
Alison Seabeck, MP for Devonport (Labour).<br />
“I believe that it is important that local media get out and about and attend events like the Classic<br />
Boat Rally, <strong>Radio</strong> <strong>Plymouth</strong> was the only independent radio station to have done so. Your staff were<br />
always polite, helpful and professional. I fully support <strong>Radio</strong> <strong>Plymouth</strong> in its bid to be the second<br />
independent <strong>Plymouth</strong> radio station”.<br />
Nigel Baxter, Chairman, <strong>Plymouth</strong> Classic Boat Rally.<br />
“The 3 students that you offered work placements to during the summer had a first class experience<br />
of life in the real world. To have the opportunity to do meaningful work alongside media<br />
professionals, working to strict deadlines, was an incredibly valuable experience for them to add to<br />
their portfolios. They learnt an enormous amount and enjoyed themselves to boot!”<br />
David Loius Puttick, director of Deep Blue Sound audio training unit, University of <strong>Plymouth</strong>.
DECLARATION<br />
RADIO PLYMOUTH<br />
<strong>Radio</strong> <strong>Plymouth</strong> confirms that, to the best of our knowledge and belief;<br />
(i) the applicant is not a disqualified person in relation to the licence by virtue of the provisions<br />
of section 143(5) of the Broadcasting Act 1996 (relating to political objects);<br />
(ii) no director or person concerned directly or indirectly in the management of the company or<br />
the applicant group is the subject of a disqualification order as defined by section 145(1) of<br />
the Broadcasting Act 1996;<br />
(iii) no person involved in the application has been convicted within the past five years of an<br />
unlicensed broadcasting offence and that the applicant will do all it can to ensure that no<br />
person so convicted will be concerned in the provision of the service, the making of<br />
programmes included in it, or the operation of a radio station if the applicant is granted a<br />
licence; and<br />
(iv) any matters which might influence <strong>Ofcom</strong>’s judgment as to whether the directors and<br />
substantial shareholders involved in the application are fit and proper persons to participate<br />
in a radio licence have been made known to <strong>Ofcom</strong>.<br />
<strong>Radio</strong> <strong>Plymouth</strong> notes that <strong>Ofcom</strong> reserve the right to revoke a licence if at any time any material<br />
statement made is found to be false and to have been made by the applicant or any member or<br />
officer thereof knowing it to be false, and that in the circumstances of section 144 of the<br />
Broadcasting Act 1996, the provision of false information or the withholding of relevant information<br />
with the intention of misleading <strong>Ofcom</strong> could incur a criminal conviction and a disqualification from<br />
the holding of a licence.<br />
Signed;<br />
David Rodgers<br />
Chairman – <strong>Radio</strong> <strong>Plymouth</strong> Ltd.<br />
7 th December 2005<br />
68