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DEAFAX monitoring visit report - City of London - Meetings, agendas ...

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Organisation:<br />

<strong>DEAFAX</strong><br />

<strong>City</strong> Bridge Trust – Monitoring Visit Report<br />

Grant ref:<br />

10276 (Jenny Field)<br />

d:\moderngov\data\published\intranet\c00000179\m00015359\ai00008158\$aq0zl13p.doc<br />

Programme area:<br />

06. Positive Transitions to<br />

Independent Living\c)<br />

Managing independent<br />

living & personal budgets<br />

Amount, date and purpose <strong>of</strong> grant:<br />

02/12/2010: £80,000 over two years (2 x £40,000) towards a programme <strong>of</strong> training<br />

in sexual health for Deaf young people in <strong>London</strong>, on condition that a business plan<br />

for the next three years is provided.<br />

Visiting Grants Officer:<br />

Tim Wilson<br />

Date <strong>of</strong> meeting:<br />

25 July 2011<br />

Met with:<br />

Dr Kirsty Crombie-Smith (Operations Director); Graham Hocking (Training Manager);<br />

Ovais Khan (Graphic Design Consultant); Rubbena Aurangzeb-Tariq (Resources<br />

Developer / Lead Trainer)<br />

1. Introduction to the organisation:<br />

Deafax was established in 1985 by a qualified teacher <strong>of</strong> the deaf. The organisation’s<br />

initial focus was on the use <strong>of</strong> technology to support deaf children with learning, but<br />

now extends its services to adults. Deafax works to empower deaf people, building<br />

their self-confidence and tackling feelings <strong>of</strong> isolation and inadequacy. One <strong>of</strong> the<br />

organisation’s specialities is the creation <strong>of</strong> visual, deaf-friendly resources that can be<br />

used in a workshop or training course. The Deafax team includes specialists who<br />

develop and deliver this content. Many <strong>of</strong> the team are deaf, and act as positive role<br />

models to their trainees.<br />

2. The project funded:<br />

Deafax approached <strong>City</strong> Bridge Trust for funding towards a sexual health training<br />

programme for deaf young people in <strong>London</strong>.<br />

Called Comfortable in your own skin? the project aims to work with 80 deaf young<br />

people each year, with Deafax complementing this work by providing training for<br />

parents, teachers and health pr<strong>of</strong>essionals.<br />

The project objectives are to:<br />

1. Develop two deaf friendly training packages covering topics <strong>of</strong> puberty and<br />

sexual health<br />

2. Deliver visual deaf friendly puberty and sexual health workshops to 160 deaf<br />

people aged 11-35<br />

3. Develop and deliver training courses to 80 parents and teachers helping them to<br />

support their deaf child during this difficult transition time<br />

4. Deliver specialist deaf awareness training to frontline service provider staff at<br />

five <strong>London</strong> Primary Care Trusts<br />

This <strong>monitoring</strong> <strong>visit</strong> took place midway through the first year <strong>of</strong> the grant, and the<br />

organisation had not yet returned a <strong>monitoring</strong> <strong>report</strong> to the Trust.


3. Work delivered to date:<br />

Deafax has developed two training modules so far, on puberty and on sexual health,<br />

designing materials from scratch and preparing them for pilot. The puberty workshop<br />

has been piloted in Bow and, based on feedback from the trainer, was being revised<br />

at the Deafax <strong>of</strong>fice at time <strong>of</strong> the <strong>monitoring</strong> <strong>visit</strong>. The materials were shown to the<br />

<strong>visit</strong>ing <strong>of</strong>ficer during the <strong>monitoring</strong> meeting and were <strong>of</strong> very high quality.<br />

It is worth noting some <strong>of</strong> the logistical difficulties <strong>of</strong> delivering the training modules.<br />

Having been taught in specialist schools for the deaf until relatively recently, deaf<br />

children are now integrated into mainstream schools. Whilst this has been an<br />

extremely important aspect <strong>of</strong> raising educational attainment levels, it does mean<br />

there will be relatively few deaf children in each school and this presents challenges<br />

when organising training for a group <strong>of</strong> young people <strong>of</strong> equivalent age. Although<br />

Deafax is able to organise groups using its database <strong>of</strong> all English schools, and its<br />

network <strong>of</strong> deaf youth clubs and deaf faith groups, trainers have to deliver content to<br />

quite a broad age range. This has been factored into the course materials and group<br />

work exercises.<br />

The charity is making reasonable progress with its complementary training for adults.<br />

It has made contact with a deaf parenting group and has booked training courses for<br />

late 2011 and early 2012. It has developed materials for use with the Primary Care<br />

Trusts and has delivered training to one <strong>of</strong> the targeted five. The charity has found it<br />

difficult to engage the PCTs as many are waiting to learn there own futures before<br />

booking training.<br />

4. Difference made:<br />

Given that the project is still within the first year <strong>of</strong> operations, Deafax has<br />

concentrated on the development and piloting <strong>of</strong> training materials. Those materials<br />

shown during the <strong>visit</strong> were <strong>of</strong> high quality, and the pilots have been used as<br />

opportunities for learning and development with trainers returning details <strong>of</strong><br />

adjustments made. The organisation <strong>report</strong>ed that trainers had been surprised how<br />

much sexual health awareness work was needed with young adults in the deaf<br />

community, and Deafax has also had to grapple with preparing materials that are<br />

suitable for a very diverse audience from different faith backgrounds and with<br />

differing language skills. The training uses a s<strong>of</strong>tware package that helps test trainees<br />

understanding <strong>of</strong> the course materials, and this data can be captured, hopefully for<br />

use in future Trust <strong>monitoring</strong> returns.<br />

5. Concluding comments:<br />

Deafax is a small, expert organisation, with a strong history <strong>of</strong> preparing educational<br />

materials. During the <strong>visit</strong> it demonstrated that it was developing high-quality<br />

workshop materials that would help achieve the intended training outcomes. Although<br />

only one pilot had taken place at time <strong>of</strong> the <strong>monitoring</strong> <strong>visit</strong>, it was evident that the<br />

organisation was using lessons learned to update and improve the course materials.<br />

Organisational income is, unfortunately, declining as the Operations Manager Director<br />

noted that “deafness is low on the compassion scale” and people assume that the<br />

issue can be resolved through fitting a hearing aid. Given the quality <strong>of</strong> Deafax’s work,<br />

it would be a great pity if its impact was diluted by the challenging funding climate.<br />

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