Dr. Carmen Paz-Aparicio - School of Business - College of Charleston

Course Syllabus
MGMT 301 (Fall 2011)
Management and Organizational Behavior
Section 8: MWF 8:00 am – 8:50 am (Education Center 101)
Section 9: MWF 9:00 am– 9:50 am (Education Center 101)
Instructor: Dr. Carmen Paz-Aparicio
Office: J.C. Long 330
E-mail: PazAparicioC@CofC.edu
Phone: (843) 953-6647
Office hours: M/W/F 10:00am – 10:50am by appointment
Text:
Jones/George, Essentials of Contemporary Management, with ConnectPlus (4e), McGraw-Hill
ISBN: 978-0-077-40347-8 (Paperback version) or
ISBN: 978-0-078-01176-4 (Loose-leaf version)
Course websites:
Section 8: http:/connect.mcgraw-hill.com/class/drpaz_fall2011_section8
Section 9: http:/connect.mcgraw-hill.com/class/drpaz_fall2011_section9
OAKS
Course Overview
This course is designed to provide you with a basic theoretical and practical framework for understanding the
field of management and organizational behavior. The field will be examined at different levels (individual,
group, organizational, and environmental). Discussions will include traditional topics such as planning,
organizing, leading, and controlling, as well as more contemporary topics such as diversity, ethics, personality,
motivation, team building, politics, decision making, conflict, negotiation, and stress management. One of the
primary goals of the class is to provide relevant organizational examples so that even students without “real life”
organizational experience can recognize the relevance of the course topics.
Course Objectives
1. To understand management and organizational behavior (OB) concepts associated with individuals,
groups, and organizational processes within a global environment. The course begins with an overview
of historical and current management and OB issues. Next, the course examines the effects of individual
differences on perceptions, motivation, and performance. Subsequently, the course covers individual
interactions, including topics in group dynamics and leadership. Finally, the class studies organizational
processes, encompassing organizational structure, design, and culture.
2. To be able to utilize these concepts to solve practical problems in private, public, not-for-profit, and
social organizations. This will be aided by case analysis; each student is expected to analyze "real world
situations" through the use of the five-step problem solving (or decision-making) process while insuring
that alternative solutions generated for each case consider the ethical dimension as part of its feasibility.
3. To enhance self-management knowledge, skills, and abilities through the completion of a professionally
developed resume/vita.
4. To enhance writing, interpersonal, presentation and critical thinking skills through the aforementioned
objectives, examinations that require both analysis as well as synthesis and/or critical thinking, in-class
experiential exercises, group assignments, self-analysis assignments, and class participation.

School of Business Objectives
The content of this course meets each of the goals of the SOB:
• Problem Solving: Students will be expected to resolve issues presented in case analyses. Students will
also be expected to work with group members to identify major issues in business and organizational
behavior (e.g., from Harvard Business Review, the business section of The New York Times, Business
Week, etc).
• Global Awareness: Topics covered in the course include different values encountered across cultures,
differences in communication across cultures, and awareness of ethical business issues across cultures.
In addition, students will discuss current trends in management and organizational behavior, including a
shift to more internationally focused businesses.
• Ethical Awareness: Models of ethical decision-making will be taught. In addition, ethical issues will be
discussed in multiple case analyses.
• Communication: Students will be expected to answer essay style questions, discuss case analysis, and
submit a group paper. Students will also be expected to consistently participate in class and small group
discussions, and will be required to make a group presentation during the semester.
Course Policies
Preparation, participation, and attendance. You are expected to arrive on-time for each class, and to stay for
the entire duration of the class period. Attendance will be taken at the beginning of most class periods. It is in
your best interest to be in class each and every day, as material from the text and our discussions is included on
the tests. If you come in late, you may not be allowed to enter the class after the class has started, especially if
the tardiness is habitual. Be aware that when you are tardy you disrupt the learning of the entire class – this is
unacceptable.
Faculty have been asked to instruct students to register their absence excuses with the Associate Dean’s Office.
When students submit excuses to the Associate Dean’s office, an email is sent to each of the students’
professors. The email denotes the absence as either documented or undocumented. Documented excuses will be
counted as excused in this course; undocumented absences will be counted as unexcused. Here are the
instructions for filing an excuse.
********************
Good Morning from the Absence Memo Office! Here are a few important steps if you have students that miss class during
the semester that will be helpful for our students and hopefully for you also.
Please ask your students that miss or will need to miss class to do the following:
• Come to 67 George Street (white house next to Stern Center) to discuss absences and fill out the appropriate
forms.
• Memos come from our office only, please do not send them anywhere else.
• Any questions should come directly to either Constance Nelson or Evelyn Nadel.
• We do have the forms online at: http://www.cofc.edu/studentaffairs/general_info/absence and they also can be
faxed to our office at 953-2290.
• They will need documentation for health, personal or emergency situations.
• Athletic Teams and school sponsored trips will have documented lists of students participating on our
letterhead as early in the semester as we get the information from the organization. We would like all
information on all scheduled outings to reach us at least two full weeks in advance. We will then turn the
information back to the coach or advisor. The students themselves are responsible for getting this to their
individual faculty members.
We appreciate your assistance so that our students will not have to walk all over campus to find us.
****************
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You are expected to prepare for each class session in advance by reading the assigned material. The material
will be reviewed during class, however, the primary purpose of class sessions is to offer you the opportunity to
discuss issues and make thoughtful inquiries regarding the material. You are expected to be familiar with the
material and are encouraged to make comments and raise questions. In fact, you may be called on to answer a
question or contribute an opinion during class. You may also be called upon to present a set of slides. Students
may also attend office hours or submit e-mails with questions about the course material. Please note that
preparation and participation do contribute “formally” to your overall grade.
Late Assignments. All assignments are due at the beginning of class. No points will be assigned if the
assignment is turned in late. Printer issues, absences without excuses that indicate that the absence was
unforeseeable, etc. are not considered excuses for late assignments!
Honor Code and Code of Conduct Policy: All students are expected to conduct themselves in a professional and
courteous manner including coming to class on time and leaving early only with the prior approval of the
professor. All students are also expected to dress appropriately for class. Specifically, students may be asked to
remove visors or hats, and distracting attire will not be allowed. Food and drink are also not permitted in the
classroom. Furthermore, inappropriate or disrespectful behavior will not be tolerated (whether directed towards
other students or the professor), and may be deemed a violation of the honor code. All students are expected to
adhere to the College Honor Code. Specifically:
Lying, cheating, attempted cheating, and plagiarism are violations of our Honor Code that, when identified, are
investigated. Each incident will be examined to determine the degree of deception involved. Incidents where the
instructor determines the student’s actions are clearly related more to a misunderstanding will be handled by the
student’s instructor. A written explanation designed to help prevent the student from repeating the error in the
future will be given to the student by his/her instructor. The explanation, submitted by form and signed by both
the instructor and the student will be forwarded to the Dean of Students and placed in the student’s file.
Cases of suspected academic dishonesty will be reported directly by the instructor and/or others having
knowledge of the incident to the Dean of Students. A student found responsible by the Honor Board for
academic dishonesty will receive a XF in the course, indicating failure of the course due to academic dishonesty.
This grade will appear on the student’s transcript for two years after which time the student may petition for the
X to be expunged. The student may also be placed on disciplinary probation, suspended (temporary removal) or
expelled (permanent removal) from the College by the Honor Board.
Students should be aware that unauthorized collaboration – working together without permission – is a form of
cheating. Unless an instructor specifies that students can work together on an assignment and/or test, no
collaboration is permitted. Other forms of cheating include possessing or using an unauthorized study aid (such
as a PDA), copying from others’ exams, fabricating data, and giving unauthorized assistance. Research
conducted and/or papers written for other classes cannot be used in whole or in part for any assignment in this
class without obtaining prior permission from the professor.
Students can find the complete Honor Code and all related processes in the Student Handbook at
http://studentaffairs.cofc.edu/honor-system/studenthandbook/index.php
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Course Requirements
Your final course grade will be tentatively calculated as follows (changes to this point system will be announced
in class). Letter grades will be assigned according to the following scale, in conjunction with the current College
of Charleston standard:
2 Exams (20 points each) 40
Group Paper/Presentation on Events 20
Quizzes 10
In-class & online activities 20
Participation & Involvement 10
Total 100
*** All written assignments, other than exams, must be
completed on a word-processor. Hand-written assignments will
not be accepted.
Percent Grade
94 – 100 % A
90 – 93 % A-
87 – 89 % B+
84 – 86 % B
80 – 83 % B-
77 – 79 % C+
74 – 76 % C
70 – 73 % C-
67 – 69 % D+
64 – 66 % D
60 – 63 % D-
< than 60 % F
Exams. Two (2) in-class exams will be given, worth 20 points each. Questions may include multiple choice,
true/false, fill-in-the-blank, short answer, and essay questions. Exam questions will be drawn from material from
the text, other assigned readings, and the material covered in class.
Group Presentation and Paper on a Current Event. This term, you will form into a group of four-five, and you
will be expected to make a ten-minute presentation. The presentation will focus on one topic covered in the
course – you will choose a series of current events from the semester that correspond with the topic. Your group
will also submit a 10-page paper that corresponds with your presentation topic. The paper and presentation
should: 1) summarize several (at least 5) current events that correspond with your topic, 2) describe how the
current events integrate with the material covered in the class, 3) include at least one article that is international
in focus, and 4) look for themes across the articles. Thus, you may need to strategically choose articles that form
a theme. Additional information regarding this assignment will be provided later in the semester.
Quizzes. They will be available in OAKS and there is one per chapter. Deadlines are specified in the course
schedule and in OAKS.
In-class and online activities. There will be assorted assignments and other activities scheduled online and in
class throughout the course of the semester. These will be used to explain the content of the course, to
emphasize important concepts and expand beyond the textbook. Online assignments will be submitted and
graded online and will sometimes serve as a basis for class discussion. Please see the course site for assignment
deadlines.
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Participation and Involvement. Your attendance to class and your participation in discussions is crucial. It is up
to you to create opportunities to derive value from the class while making informed contributions to class
learning. There are different ways of doing this: responding to questions, supplementing or challenging others’
comments, raising the level of discourse through probing, and asking the right question that illuminates the
concept/issues under investigation.
The discussion rubric described below will serve you as a guidance on how grading will be assigned.
Attendance will also be taken into account.
GRADING
CRITERIA
QUALITY OF
INFORMATION
RESOURCES
CRITICAL
THINKING
PARTICIPATION
PROFESSIONAL
LANGUAGE
A
(10 points)
Information clearly
relates to the main
topic and adds new
concepts,
information. It
includes several
supporting details
and/or examples.
Consistently
provides resources
even if not required.
Enhances the
critical thinking
process consistently
through premise
reflection and
difference
questioning of self
and others.
Encourages and
facilitates
interaction among
the students.
Both professional
vocabulary and
writing style are
used consistently
throughout the
discussion.
B
(7.5 points)
Information clearly
relates to the main
topic. It provides at
least one supporting
detail or example.
Occasionally
provides resources
even if not required.
Critical thinking
and premise
reflection is
demonstrated in
discussion by the
individual only.
Responds to other
students in the class.
Both professional
vocabulary and
writing style are
used frequently
throughout the
discussion.
C
(5 points)
Information clearly
relates to the main
topic. No details
and/or examples are
given.
Provides resources
when requested.
Responds to
questions but does
not engage in
premise reflection.
Rarely interacts or
responds to other
students in the class.
Both professional
vocabulary and
writing style are
used occasionally
throughout the
discussion.
D
(0 points)
Information has
little or nothing to
do with the main
topic or simply
restates the main
concept.
Does not provide
resources even
when requested.
5
Does not respond to
questions posed by
the facilitator.
Responds to the
professor only.
Professional
vocabulary and
writing style are not
used.

Tentative Course Schedule
The schedule below is subject to change; changes will be announced during class. Unless otherwise instructed,
students should be prepared to discuss the material listed below on the scheduled date. Additional readings may
be assigned, and will be distributed in class.
Session Class Subject Notes/comments
W August 24 th Syllabus, Class Introduction
F August 26 th
PART I: MANAGEMENT AND
MANAGERS
Ch 1: The Management Process Today
M August 29 th Ch 1: The Management Process Today
W August 31 st
F Sept 2 nd
Ch 2: Values, Attitudes, Emotions, and Culture:
The Manager as a Person
Ch 2: Values, Attitudes, Emotions, and Culture:
The Manager as a Person
M Sept 5 th Discuss Group Assignment
W Sept 7 th
PART II: THE ENVIRONMENT OF
MANAGEMENT
Ch 3: Managing Ethics and Diversity
F Sept 9 th Ch 4: Managing in the Global Environment
M Sept 12 th Ch 4: Managing in the Global Environment
W Sept 14 th Integration of PART I and PART II topics
F Sept 16 th
M Sept 19 th
W Sept 21 st
PART III: PLANNING, DECISION
MAKING, AND COMPETITIVE
ADVANTAGE
Ch 5: Decision Making, Learning, Creativity,
and Entrepreneurship
Ch 6: Planning, Strategy, and Competitive
Advantage
Ch 6: Planning, Strategy, and Competitive
Advantage
F Sept 23 rd Integration of PART III topics
M Sept 26 th
PART IV: ORGANIZING AND CHANGE
Ch 7: Designing Organizational Structure
W Sept 28 th Ch 7: Designing Organizational Structure
F Sept 30 th Ch 8: Control, Change, and Entrepreneurship
M Oct 3 rd Ch 8: Control, Change, and Entrepreneurship
W Oct 5 th Cover Letters & Résumés Discussion
F Oct 7 th Integration of PART IV topics
M Oct 10 th Exam 1: Chapter 1 – Chapter 8
W Oct 12 th
F Oct 14 th Ch 9: Motivation
M Oct 17 th FALL BREAK
PART V: LEADING INDIVIDUALS AND
GROUPS
Ch 9: Motivation
Online activities & quizzes due for
Ch.1-Ch.4
Online activities & quizzes due for
Ch.5-Ch.8
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W Oct 19 th Ch 10: Leaders and Leadership
F Oct 21 st Ch 10: Leaders and Leadership
M Oct 24 th Review of projects
W Oct 26 th Ch 11: Effective Team Management
F Oct 28 th Ch 11: Effective Team Management
M Oct 31 st
W Nov 2 nd
Ch 12: Building and Managing Human
Resources
Ch 12: Building and Managing Human
Resources
F Nov 4 th Integration of PART V topics
M Nov 7 th
W Nov 9 th
F Nov 11 th
M Nov 14 th
PART VI: CONTROLLING ESSENTIAL
ACTIVITIES AND PROCESSES
Ch 13: Communication and Information
Technology Management
Ch 13: Communication and Information
Technology Management
Ch 14: Operations Management: Managing Vital
Operations and Processes
W Nov 16 th Review of Projects
Ch 14: Operations Management: Managing Vital
Operations and Processes
F Nov 18 th Integration of PART VI topics
M Nov 21 st Review of presentations and guidelines
W Nov 23 rd THANKSGIVING HOLIDAY
F Nov 25 th THANKSGIVING HOLIDAY
M Nov 28 th Exam 2: Chapter 9 – Chapter 14
Online activities & quizzes due for
Ch.9-Ch.12
Online activities & quizzes due for
Ch.13-Ch.14
W Nov 30 th Presentations Group Papers Due
F Dec 2 nd Presentations
M Dec 5 th Presentations
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