Mailhandlers OWCP Training.pdf - Local 300 National Postal Mail ...
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THE FEDERAL FEDERAL GOVERNMENT<br />
GOVERNMENT<br />
IS SELF-INSURED<br />
SELF INSURED<br />
The program program is non non-adversarial. non adversarial adversarial. Therefore Therefore, the benefit<br />
benefit<br />
of the doubt ALWAYS goes to the claimant.<br />
N No one may require i an employee l or other h claimant l i<br />
to waive her/his right to claim compensation under<br />
the FECA<br />
Unlike state workers’ compensation programs, our<br />
claimants claimants don don’t t need need an an attorney. attorney<br />
If they do retain an attorney, the claimant is responsible<br />
to pay, but <strong>OWCP</strong> has to approve the fee.<br />
1
THE FEDERAL GOVERNMENT<br />
IS SELF SELF-INSURED<br />
SELF INSURED<br />
Funded through agency chargebacks<br />
When an employee is injured the payments are made form a<br />
compensation fund controlled by the Department of Labor. On a<br />
quarterly basis, those costs are then “charged back” to the<br />
employing agency who must deduct them from their payroll<br />
budget. In effect, <strong>OWCP</strong> writes a check for these costs that is<br />
drawn on the employer’s account!<br />
Exclusive remedy –a a federal employee<br />
or surviving dependent dependent is is not not entitled entitled to<br />
to<br />
sue the U.S. or recover damages for<br />
injury injury or or death under under any other law<br />
law<br />
2
THE FEDERAL FEDERAL GOVERNMENT<br />
GOVERNMENT<br />
IS SELF-INSURED<br />
SELF INSURED<br />
Once the claimed MEDICAL CONDITION has<br />
been accepted, accepted the the Department Department of of Labor Labor has has the<br />
the<br />
BURDEN OF PROOF to prove that the claimant no<br />
longer has the medical condition, prior to terminating<br />
medical di l b benefits. fi<br />
Once the the claimed claimed DISABILITY has been accepted, accepted the<br />
the<br />
Department of Labor has the BURDEN OF PROOF<br />
of proving that the claimant is no longer disabled, prior<br />
to terminating i i compensation i b benefits.<br />
fi<br />
3
THE NEW YORK DISTRICT<br />
OFFICE COVERS ALL FEDERAL<br />
EMPLOYEES WITHIN:<br />
NEW NEW YORK<br />
NEW NEW NEW JERSEY<br />
PUERTO PUERTO RICO<br />
U.S. U.S. U S VIRGIN ISLANDS<br />
5
Benefits Overview<br />
Federal Employees Compensation<br />
Continuation Continuation of Pay (COP)<br />
Medical Medical Benefits<br />
Emergency Emergency Treatment Authorization for Traumatic Injuries<br />
Preventive Preventive care is not authorized<br />
Treatment Treatment Suites<br />
Wage WWage-Loss L LLoss Benefits B fi<br />
2/3 2/3 or 3/4’s (w/dependent or spouse) of weekly salary, tax free.<br />
Survivor S SSurvivor i Benefits B fi<br />
Schedule Schedule Award for Permanent Impairment<br />
6
TRAUMATIC VS. OCCUPATIONAL INJURIES<br />
TRAUMATIC INJURY – FORM CA CA-1<br />
SPECIFIC EVENT OR SEVERAL EVENTS<br />
WHICH OCCUR OVER ONE DUTY SHIFT<br />
EXAMPLES<br />
EXAMPLES:<br />
SLIPPING ON AN ICY SIDEWALK<br />
LIFTING BOXES ALL DAY<br />
HARASSMENT FROM SUPERVISOR - 1 SHIFT<br />
7
TRAUMATIC INJURY - Supervisor’s/ICS’ Role<br />
Employee (or someone on her/his behalf,<br />
including supervisor) completes front of Form<br />
CA CA-1<br />
Supervisor completes back<br />
Must be submitted to employing agency within<br />
30 days of date of injury to be eligible for COP<br />
–however however h the h CA CA-1 1 can be b submitted b i d up to<br />
three years after the injury<br />
M Must st be be transmitted transmitted to to <strong>OWCP</strong> <strong>OWCP</strong> within ithin 14<br />
14<br />
calendar days from date agency received form –<br />
therefore, do do NOT NOT hold hold the the CA CA-1forwage 1forwage 1 for wage<br />
calculations, supporting documentation, etc.<br />
8
TRAUMATIC INJURY -<br />
Supervisor’s/ICS’ Role<br />
Review CA CA-1 1 for completeness p and assist employee p y in completing p g it<br />
Complete and sign back of CA CA-1 1 (Provide good contact info!!)<br />
If doubt as to whether employee’s condition is related to employment,<br />
note this hi on the h f form<br />
Authorize medical care if needed by completing a Medical Treatment<br />
Form CA CA-16 16 within four hours of request q whenever possible p<br />
May refuse to issue a CA CA-16 16 if more than a week has passed since the<br />
injury since the need for immediate treatment would have become<br />
apparent in that period<br />
Advise employee of the right to elect COP, rather than use leave<br />
Advise employee p y of her/his / responsibility p y to submit medical evidence of<br />
disability within ten calendar days or risk termination of COP<br />
9
CONTINUATION OF PAY (COP)<br />
Continuation of regular pay for up to 45 calendar<br />
days of wage loss loss due due to to disability disability and/or and/or medical<br />
medical<br />
treatment after a traumatic injury<br />
Intent is is to to avoid avoid interruption interruption of pay while the<br />
the<br />
claim is being adjudicated<br />
Subject j to usual deductions from pay, p y, such as<br />
income tax, retirement allotment, etc.<br />
10
NINE REASONS FOR<br />
CONTROVERSION<br />
1. Not Traumatic Injury.<br />
2. Not citizen of U.S. or Canada.<br />
3. Claim not filed within 30 days of D.O.I.<br />
4. Injury not reported until after employment terminated.<br />
5Ij 5. Injury occurred d off ff premises, i and d not ti in performance f of fdt duty.<br />
6. Injury caused by employee’s willful misconduct, intent to<br />
injure j or kill his/herself / or other, , or was directly y cause by y<br />
intoxication due to alcohol or illegal drugs.<br />
7. Work did not stop within 45 days of D.O.I.<br />
8. The employee is a volunteer.<br />
9. The employee is enrolled in Civil Air Patrol, Peace Corps,<br />
Youth Conservation Group Group, Work Study Program Program, or other<br />
similar groups.<br />
11
EMERGENCY<br />
TREATMENT<br />
FORM CA CA-16 16<br />
Used for Traumatic Injuries Only Only.<br />
. (Unless authorized by <strong>OWCP</strong>)<br />
Must be issued within 4 hours of claimed injury.<br />
If verbal approval of medical care is given, CA CA-16 16 may be<br />
issued within 48 hours.<br />
Agency A AAgency i is not required i d to i issue CA CA-16 16 more than h one week k<br />
after date of injury.<br />
Should be issued even even if if you you are are controverting controverting the the claim. claim<br />
12
EMERGENCY<br />
TREATMENT<br />
FORM CA CA-16 16<br />
Form CA-16 CA 16 is effective for 60 days from date of issuance,<br />
unless terminated by <strong>OWCP</strong>.<br />
Employee has right to choose initial physician.<br />
Designated Physician should be entered on CA CA-16 16<br />
D Designated i d Ph Physician i i may refer f claimant l i for f further f h<br />
examination or medical care.<br />
ONLY ONE CA CA-16 16 TO A CUSTOMER!<br />
13
EMERGENCY<br />
TREATMENT FORM CA CA-16 16<br />
WILL COVER:<br />
Braces, , splints, p , casts, , canes, , etc.<br />
Prescriptions.<br />
Physical therapy<br />
Hospitalization.<br />
WILL NOT NOT COVER: COVER<br />
Surgery<br />
Home exercise exercise equipment, equipment whirlpools whirlpools or or mattresses<br />
mattresses<br />
Spa/gym membership<br />
Work hardening gp programs g and/or / functional capacity p y<br />
evaluations<br />
14
Admin Admin-closures closures<br />
Case Status: C1, C4<br />
<strong>OWCP</strong> will ill accept without i h review: i<br />
Traumatic Injury Filed within 30 days.<br />
UUn Un-Controverted C CControverted dCl Claim i N No 3 3rd dP Party Issue I<br />
<strong>OWCP</strong> authorizes:<br />
Up to 45 days of COP<br />
Up to $1500.00 of medical bills<br />
(except (e (except cept where here there there is is a a CA CA-16 CA 16 Medical Medical Authorization).<br />
A thorization)<br />
Medical visits are authorized<br />
PT is authorized for 120 days after injury<br />
15
Admin Admin-closures* closures*<br />
*aka C-closures, Short-form closures<br />
Admin Closures “Flip” Open and require adjudication<br />
when one of the following happens…<br />
Medical bills exceed $1500 where there’s no CA CA-16 16<br />
authorization.<br />
Claimant files a CA-7. CA 7.<br />
<strong>OWCP</strong> manually flips it open on own initiative or at<br />
employing agency’s request.<br />
16
TRAUMATIC VS. OCCUPATIONAL INJURIES<br />
OCCUPATIONAL INJURY –<br />
FORM CA-2 CA<br />
INJURY OVER A PERIOD OF TIME<br />
EXAMPLES<br />
EXAMPLES:<br />
CARPAL CARPAL TUNNEL FROM DATA DATA-ENTRY ENTRY FOR FOR 5<br />
5<br />
YEARS.<br />
LIFTING LIFTING BOXES OVER SEVERAL DAYS<br />
HARASSMENT FROM SUPERVISOR -LAST LAST 3<br />
MONTHS<br />
17
OCCUPATIONAL DISEASE<br />
•COP COP is not provided for occupational diseases<br />
•CA-16 is not issued for occupational diseases<br />
FForm CA CA-22<br />
•Must be transmitted to <strong>OWCP</strong> within 14 calendar days<br />
ffrom ddate t agency received i df form –do d NOT hhold ld ffor<br />
receipt of supporting documentation<br />
18
OCCUPATIONAL DISEASE –<br />
SUPERVISOR’S/ICS’ ROLE<br />
If doubt as to whether employee’s condition is related to<br />
employment, employment employment, note note this this on on the the form<br />
form<br />
Review the employee’s portion of the form and provide<br />
comments comments concerning the the employee employee's s statement<br />
statement<br />
Goal is to have the claim submitted to <strong>OWCP</strong> within 14<br />
calendar calendar days from date of notification<br />
Prepare a supporting statement to include exposure data,<br />
test results, results, copies copies of of previous previous medical medical reports, reports, and/or<br />
and/or<br />
witness statements –depending depending on the nature of the case<br />
Advise employee p y of the right g to elect sick or annual leave<br />
or LWOP, pending adjudication of the claim<br />
19
RECURRENCE OF INJURY<br />
J<br />
What constitutes a recurrence of injury?<br />
Recurrence R RRecurrence of f Disability Di bili<br />
Spontaneous Spontaneous reappearance of disability not<br />
related l d to new work kf factors<br />
Activities Activities of daily living that result in<br />
e exacerbation acerbation of of employment emplo ment condition, condition<br />
resulting in disability.<br />
Consequential Consequential Consequential condition condition arising arising out out of of the<br />
the<br />
employment injury<br />
Recurrence Recurrence of Medical Condition<br />
20
RECURRENCE OF INJURY<br />
vs.<br />
NEW NEW INJURY<br />
21
Medical Medical Benefits<br />
Benefits<br />
TYPES OF CAUSAL RELATIONSHIP:<br />
Direct Cause Aggravation<br />
Acceleration Precipitation<br />
Consequential<br />
Unlike State workers’ compensation,<br />
there is no apportionment. Any causal<br />
relationship lti hicreates t a burden b d on the th<br />
government to make the claimant whole.<br />
22
Medical Medical Benefits<br />
Benefits<br />
Treatment Suites<br />
ACS<br />
Central Medical Authorization/<br />
Bill Payment P<br />
23
Federal Employees Compensation<br />
Wage Wage-Loss Loss Compensation Benefits<br />
Temporary Total Disability<br />
Continues Continues as long as medical evidence supports total<br />
disability<br />
Injured Injured worker who returns to work can receive<br />
compensation for time lost due to medical appointments,<br />
physical h i lth therapy, and/or d/ reduced d d work kh hours based b d on<br />
medical restrictions.<br />
LWEC’S<br />
LWEC LWEC LWEC’S S – Loss Loss of of Wage Wage Earning Earning Capacity<br />
Capacity<br />
24
Compensation for Wage<br />
L Loss – Form FrmCA FrmCA7 Form CA CA-7<br />
Supervisor Supervisor provides Form CA CA-7 7 at end of COP or as soon as wage loss<br />
occurs<br />
Employee Employee (or someone on her/his behalf, including supervisor)<br />
completes front<br />
Supervisor Supervisor completes back and submits with any new medical evidence<br />
to <strong>OWCP</strong> within 7 calendar days days of of receipt receipt –do do NOT hold hold for for receipt<br />
receipt<br />
of documentation<br />
Dates Dates Dates of compensation claimed should represent the period period of of disability<br />
disability<br />
supported by the medical evidence or the interval until the employee’s<br />
next medical appointment<br />
A A new CA CA-7 7 should be submitted every two weeks during periods of<br />
continued disability and wage loss (no prospective claims, please!)<br />
25
Other Functions of<br />
the CA CA-7<br />
An An employee who uses annual or sick leave to avoid<br />
interruption of income may repurchase that that leave, leave<br />
subject to agency concurrence, if the claim is<br />
approved<br />
pp<br />
Schedule Schedule awards for permanent p impairment p<br />
26
Survivor<br />
Benefits<br />
Survivors Survivors of federal employee whose death is work work-related related are<br />
entitled to benefits including compensation payments, funeral<br />
expenses expenses, and and transportation expenses for the the remains<br />
remains<br />
Eligible Eligible survivors<br />
Widow Widow or widower<br />
Unmarried Unmarried child under 18 or over 18 if incapable of self support due to<br />
disability<br />
Child Child 18 –23 23 who has not completed four years of post post-high high school education<br />
and is regularly pursuing full time course of study<br />
Parent, Parent, sibling, grandparent, or grandchild who was wholly or partially<br />
dependent d ddependent d t on deceased<br />
d d<br />
27
SCHEDULE<br />
AWARD<br />
Wh What t i is a S Schedule h d l A Award? d?<br />
Payment Payment of of compensation compensation for for loss loss or or loss loss of of use use of of an an organ organ<br />
or or extremity extremityyy<br />
When is a Schedule Award payable?<br />
Schedule Schedule awards awards are are only only payable payable after after the the claimant’s claimant’s<br />
condition condition dd has has reached reached ddMaximum Maximum Medical Medical dd<br />
Improvement<br />
Improvement --<br />
MMI MMI<br />
A CLAIMANT CANNOT GET REGULAR<br />
COMPENSATION AT THE SAME TIME AS OPM<br />
BENEFITS, BUT CAN GET A SCHEDULE AWARD<br />
AT THE SAME TIME AS OPM BENEFITS.<br />
28
<strong>OWCP</strong> FORMS<br />
FORMS<br />
CA CA-1 Notice of Traumatic Injury and Claim for Continuation<br />
of Pay/Compensation<br />
CA CA-2 Notice of Occupational Disease and Claim for Compensation<br />
CA CA-2a 2a Notice of Recurrence<br />
CA CA-33 Report p of Termination of Disability s b y and/or d/ Payment y<br />
CA CA-5 Claim for Compensation by Widow, Widower, and/or Children<br />
CA CA-5b 5b Cl Claim i f for C Compensation i b by P Parents, B Brothers, h Si Sisters, G Grandparents, d or<br />
Grandchildren<br />
CA-6 CA Official Supervisor's p Report p of Employee's p y<br />
Death<br />
29
<strong>OWCP</strong> FORMS<br />
FORMS<br />
CA CA-7 Claim for Compensation<br />
CA CA-7a 7a Time Analysis Analysis Form, Form used used for for claiming<br />
claiming<br />
intermittent compensation, including<br />
repurchase of paid leave<br />
CA-7b CA 7b Leave Buy y Back (LBB) ( )<br />
Worksheet/Certification and Election<br />
30
<strong>OWCP</strong> FORMS<br />
FORMS<br />
CA CA-16 166 Authorization t o at o for o Examination a at o a and/or d/o<br />
Treatment<br />
CA CA-17 17 Duty Dt Duty Status Stt Report R t<br />
31
Privacy Act – Personally<br />
Identifiable Information<br />
Information<br />
(PII)<br />
Individual case files protected under Privacy Act<br />
Only Only y employee p y and representative p (if ( any) y) may y<br />
routinely have access to a file.<br />
Agency Agency Agency file is also <strong>OWCP</strong> <strong>OWCP</strong>’s s – so all all requests for<br />
for<br />
access should be directed to <strong>OWCP</strong>.<br />
HIPAA HIPAA HIPAA doesn’t doesn t apply apply to to <strong>OWCP</strong> <strong>OWCP</strong> or or employing<br />
employing<br />
agencies<br />
32
Federal Employees Compensation<br />
Functions of Claims Examiners<br />
All All Initial Decisions:<br />
Development<br />
Development<br />
Acceptance<br />
Acceptance Acceptance<br />
Denials Denials<br />
Approvals A AApprovals l<br />
Payments Payments<br />
Reconsideration Reconsideration Requests (Sr. Claims Examiners)<br />
Disability Disability y Management g<br />
Fraud Fraud Referrals<br />
33
Federal Employees Compensation<br />
Adjudication Goals<br />
Traumatic Traumatic Injuries – 45 days<br />
Basic Basic Basic Occupational Disease Claims – 90 days<br />
days<br />
Extended Extended Occupational Disease Claims – 180 days<br />
Administratively Administratively Reopened Cases (“Flips”) – 45 days<br />
Recurrences Recurrences – 90 days<br />
Reconsideration Reconsideration Requests – 90 days<br />
Compensation Compensation Compensation Claims Claims – 14 days<br />
days<br />
Hearings Hearings<br />
Remands/Reversals Remands/Reversals before Hearing 93 days<br />
Hearings Hearings 225 days<br />
Reviews Reviews of the Record 105 days<br />
34
Federal Employees p y Compensation p<br />
Medical Benefits<br />
Bill Bill Payment – 30 30 days<br />
Authorization Authorization Requests – 3 days<br />
Treatment Treatment Suites<br />
Communications<br />
Telephone Telephone Responses: 73% same day<br />
92% within 2 work days<br />
Correspondence:<br />
C CCorrespondence: d<br />
Review Review <strong>Mail</strong> – 3 days<br />
Respond Respond to Priority Inquiries – 14 days<br />
Respond Respond to Correspondence – 30 days<br />
35
PERFORMANCE OF DUTY<br />
Common Law (Larson’s)<br />
Premises Doctrine<br />
Fixed place of employment<br />
Recreation<br />
formal/organized/<br />
sponsored<br />
U Union i D Duties i<br />
not for “internal union<br />
business” business<br />
Horseplay<br />
employees working working side<br />
side<br />
by side<br />
ISSUES<br />
• Emergencies<br />
if step outside of duties for<br />
emergency<br />
• To & From Work<br />
not usually covered<br />
• Idiopathic Falls<br />
•KNOWN KNOWN pathology<br />
•intervening object<br />
• Travel Status<br />
reasonably incidental<br />
• Special Hazard<br />
36
PERFORMANCE OF DUTY<br />
PRINCIPLES<br />
Does the activity y serve the employer? p y<br />
Is the activity a condition of employment?<br />
37
FECA THIRD PARTY REQUIREMENTS<br />
1. Under § 8131, claimants are required to initiate a<br />
suit if the circumstances of their injury or death<br />
created d a legal liability on a person other than the<br />
United States. This requirement in certain limited<br />
circumstances can can be be waived. waived<br />
2. Under § 8132, if there is a recovery, claimants are<br />
required q to reimburse the United States for the<br />
benefits paid. This requirement can never be waived.<br />
38
New York District Office<br />
Contact Information<br />
Customer Service Hotline: (646) ( ) 264 264-<strong>300</strong>0 <strong>300</strong>0<br />
New Claims Fax: (646) 264 264-3123 3123<br />
Main Fax: (646) 264 264-<strong>300</strong>6/Alternate <strong>300</strong>6/Alternate Main: <strong>300</strong>4<br />
DFEC Website: http://www.dol.gov/owcp/dfec/<br />
-----<br />
ACS Fax Authorization Requests: (800) 215 215-4901 4901<br />
ACS Customer Service Representative Call Center: (800) 558 558-1818 1818<br />
ACS Interactive Voice Response – Medical Auth/Bill Inquiry: (866) 335 335-8319 8319<br />
ACS Website: http://owcp.dol.acs<br />
http://owcp.dol.acs-inc.com/portal/main.do<br />
inc.com/portal/main.do<br />
39