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Limited Warranty - Yingli Solar

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YINGLI SOLAR PANDA MODULE<br />

<strong>Limited</strong> <strong>Warranty</strong><br />

Revision Date: October 1st, 2011<br />

<strong>Yingli</strong> Green Energy Holding Company <strong>Limited</strong><br />

(“<strong>Yingli</strong> <strong>Solar</strong>”) provides the following <strong>Limited</strong> Product<br />

<strong>Warranty</strong> and <strong>Limited</strong> Power <strong>Warranty</strong> (collectively,<br />

the “<strong>Limited</strong> <strong>Warranty</strong>”) with respect to its <strong>Yingli</strong> <strong>Solar</strong><br />

PANDA photovoltaic module products (“PANDA<br />

Modules”), subject to the conditions, exclusions and<br />

limitations set forth below.<br />

1 LIMITED PRODUCT WARRANTY<br />

<strong>Yingli</strong> <strong>Solar</strong> warrants to the original end user purchaser (the “Customer”)<br />

that the PANDA Modules shall be free from defects in materials and<br />

workmanship under normal application, use and service conditions<br />

during the period beginning on the earlier of the date the PANDA<br />

Modules were purchased by the Customer or one (1) year from factory<br />

dispatch (the “<strong>Warranty</strong> Start Date”) and ending ten (10) years after<br />

such <strong>Warranty</strong> Start Date. If a PANDA Module fails to conform to this<br />

<strong>Limited</strong> Product <strong>Warranty</strong> during this ten-year period, <strong>Yingli</strong> <strong>Solar</strong> will, at<br />

its reasonable option, either (a) repair or replace the defective PANDA<br />

Module at no charge to the Customer for replacement modules or parts,<br />

or (b) provide the Customer with a refund equal to the current market<br />

price of a comparable PANDA Module at the time of the Customer’s<br />

claim. This <strong>Limited</strong> Product <strong>Warranty</strong> does not warrant a specific power<br />

output, which shall be exclusively covered under the <strong>Limited</strong> Power<br />

<strong>Warranty</strong> below.<br />

2 LIMITED POWER WARRANTY<br />

A. 1 Year:<br />

<strong>Yingli</strong> <strong>Solar</strong> further warrants that if, within one (1) year after the <strong>Warranty</strong><br />

Start Date, any PANDA Module exhibits a power output less than 98%<br />

of the nominal power output for that PANDA Module as specified on<br />

its original product label (the “98% Threshold”), and if such decrease<br />

in power below the 98% Threshold is due to defects in materials or<br />

workmanship under normal application, use and service conditions,<br />

<strong>Yingli</strong> <strong>Solar</strong> will remedy such decrease in power by, at its reasonable<br />

option, either (a) replacing or repairing the defective PANDA Module<br />

at no charge to the Customer for replacement modules or parts, (b)<br />

providing Customer with additional PANDA Module(s) to make up for<br />

such decrease in power so that the power output equals or exceeds the<br />

98% Threshold, provided, it is possible for the Customer to mount such<br />

additional PANDA Module(s) or (c) refunding the difference between<br />

the actual power output of the PANDA Module and the 98% Threshold,<br />

based on the current market price of a comparable PANDA Module at<br />

the time of the Customer’s claim.<br />

B. 10 Years:<br />

<strong>Yingli</strong> <strong>Solar</strong> further warrants that if, within ten (10) years after the<br />

<strong>Warranty</strong> Start Date, any PANDA Module exhibits a power output less<br />

than 92% of the nominal power output for that PANDA Module as<br />

specified on its original product label (the “92% Threshold”), and if<br />

such decrease in power below the 92% Threshold is due to defects in<br />

materials or workmanship under normal application, use and service<br />

conditions, <strong>Yingli</strong> <strong>Solar</strong> will remedy such decrease in power by, at its<br />

reasonable option, either (a) replacing or repairing the defective PANDA<br />

Module at no charge to the Customer for replacement modules or parts,<br />

YINGLISOLAR.COM<br />

(b) providing Customer with additional PANDA Module(s) to make up<br />

for such decrease in power so that the power output equals or exceeds<br />

the 92% Threshold, provided, it is possible for the Customer to mount<br />

such additional PANDA Module(s) or (c) refunding the difference<br />

between the actual power output of the PANDA Module and the<br />

92% Threshold, based on the current market price of a comparable<br />

PANDA Module at the time of the Customer’s claim.<br />

C. 25 Years:<br />

<strong>Yingli</strong> <strong>Solar</strong> further warrants that if, within twenty-five (25) years after<br />

the <strong>Warranty</strong> Start Date, any PANDA Module exhibits a power output<br />

less than 82% of the nominal power output for that PANDA Module as<br />

specified on its original product label (the “82% Threshold”), and if such<br />

decrease in power below the 82% Threshold is determined by <strong>Yingli</strong><br />

<strong>Solar</strong> to be due to defects in materials or workmanship under normal<br />

application, use and service conditions, <strong>Yingli</strong> <strong>Solar</strong> will remedy such<br />

decrease in power by, at its reasonable option, either (a) replacing or<br />

repairing the defective PANDA Module at no charge to the Customer<br />

for replacement modules or parts, (b) providing Customer with<br />

additional PANDA Module(s) to make up for such decrease in power<br />

so that the power output equals or exceeds the 82% Threshold,<br />

provided, it is possible for the Customer to mount such additional<br />

PANDA Module(s) or (c) refunding the difference between the actual<br />

power output of the PANDA Module and the 82% Threshold, based<br />

on the current market price of a comparable PANDA Module at the<br />

time of the Customer’s claim.<br />

D. For purposes of determining PANDA Module power output,<br />

measurements shall be based on, or normalized to, standard test<br />

conditions of 1000W/m2 irradiance, 25°C cell temperature, and<br />

AM 1.5 light spectrum. Measurements shall be made in accordance<br />

with IEC 60904, and shall account for measurement system error in<br />

accordance with EN 50380.<br />

3 GENERAL CONDITIONS,<br />

EXCLUSIONS AND LIMITATIONS<br />

A. THE LIMITED WARRANTIES STATED HEREIN ARE IN LIEU OF<br />

ALL OTHER EXPRESS WARRANTIES. IN NO EVENT SHALL ANY<br />

IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY<br />

WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR<br />

PURPOSE, OR NON-INFRINGEMENT, EXTEND BEYOND THE<br />

APPLICABLE WARRANTY PERIOD IDENTIFIED IN SECTIONS 1 OR<br />

2, ABOVE. Some states or other deciding jurisdictions do not allow<br />

limitations on how long an implied warranty lasts, so the above<br />

limitation may not apply to you. This warranty gives you specific<br />

legal rights, and you may also have other rights which vary from<br />

state to state. No seller of the PANDA Modules nor any other<br />

person is authorized to make any warranties other than those set<br />

forth herein, or to extend the duration of the <strong>Limited</strong> Product<br />

or <strong>Limited</strong> Power Warranties beyond the periods set forth above,<br />

on behalf of <strong>Yingli</strong> <strong>Solar</strong>.<br />

B. Claims under the <strong>Limited</strong> <strong>Warranty</strong> must be received by <strong>Yingli</strong> <strong>Solar</strong><br />

within the applicable warranty period for the <strong>Limited</strong> <strong>Warranty</strong> to<br />

be effective. The sales receipt from the first Customer purchase, or<br />

other reasonable documentary proof, is required in order to establish<br />

the <strong>Warranty</strong> Start Date.


YINGLI SOLAR PANDA MODULE<br />

<strong>Limited</strong> <strong>Warranty</strong><br />

C. The <strong>Limited</strong> <strong>Warranty</strong> extends only to the original Customer and, if<br />

and so long as the PANDA Modules remain installed at the site where<br />

they were first installed, any person to whom title to the PANDA<br />

Modules has been transferred (each, a “Claimant”).<br />

D. The <strong>Limited</strong> <strong>Warranty</strong> does not apply to any PANDA Modules which<br />

have been subjected to:<br />

• Alteration, repair or modification without the expressed, prior<br />

written consent of <strong>Yingli</strong> <strong>Solar</strong><br />

• Removal of PANDA Modules and reinstallation at a new site<br />

• Non-observance of <strong>Yingli</strong> <strong>Solar</strong>’s Installation and User Manual<br />

• Misuse, abuse, neglect, or accident in storage, transportation,<br />

handling, installation, application, use or service<br />

• Electrical surges, lightning, flood, fire, vandalism, tampering,<br />

accidental breakage, mold discoloration, or other events<br />

beyond <strong>Yingli</strong> <strong>Solar</strong>’s control, including without limitation any<br />

technological or physical event or condition that is not<br />

reasonably known or understood at the time the Customer<br />

purchased the PANDA Modules<br />

• Installation on mobile platforms or in a marine environment;<br />

direct contact with corrosive agents or salt water; pest damage;<br />

or malfunctioning system components and other operating<br />

conditions, which are not expressly allowed in the Installation<br />

and User Manual<br />

• Alteration, removal or obliteration of the original PANDA<br />

Module label<br />

In addition, the <strong>Limited</strong> <strong>Warranty</strong> does not cover cosmetic<br />

blemishes associated with installation, or the normal wear and tear<br />

of PANDA Modules.<br />

E. The <strong>Limited</strong> <strong>Warranty</strong> does not cover PANDA Module installation and<br />

removal of defective PANDA Modules, or reinstallation of repaired,<br />

replacement or additional PANDA Modules, or the costs of any of<br />

the foregoing; and does not cover any other costs, lost profits or<br />

lost revenues associated with the performance or non-performance<br />

of defective PANDA Modules; provided, however, that for accepted<br />

warranty claims, <strong>Yingli</strong> <strong>Solar</strong> shall be responsible for reasonable costs<br />

on a typical local standard associated with transporting defective,<br />

repaired, replacement or additional PANDA Modules from and back<br />

to Claimant.<br />

F. Any additional PANDA Modules provided, and any PANDA Modules<br />

repaired or replaced, by <strong>Yingli</strong> <strong>Solar</strong> under a warranty claim shall<br />

be covered by the same <strong>Limited</strong> Warranties and terms as the first<br />

PANDA Modules purchased that were the subject of the claim; no<br />

warranty periods or terms shall be extended because of a warranty<br />

claim or remedy. <strong>Yingli</strong> <strong>Solar</strong> shall make commercially reasonable<br />

efforts to replace defective PANDA Modules with new or refurbished<br />

PANDA modules of the same or similar size and aesthetics but<br />

reserves the right to deliver another PANDA Module type in the<br />

event that <strong>Yingli</strong> <strong>Solar</strong> has discontinued production of the PANDA<br />

Module type that is the subject of the warranty claim provided, that<br />

such other PANDA Module type is compatible to the Customer’s<br />

System. Replaced PANDA Modules and parts shall become the<br />

property of <strong>Yingli</strong> <strong>Solar</strong>.<br />

<strong>Yingli</strong> Green Energy Holding Co. Ltd.<br />

YINGLISOLAR.COM NYSE:YGE<br />

© <strong>Yingli</strong> Green Energy Holding Co. Ltd. WD-LEGAL-YGE-PANDA-EN-201110-v03<br />

4 OBTAINING WARRANTY SERVICE<br />

To obtain warranty service, the Customer or other Claimant should<br />

promptly contact the seller from which they purchased the PANDA<br />

Modules, who will then provide instructions and forms for filing the<br />

claim. If such seller no longer exists or cannot be reached, the Customer<br />

or other Claimant may contact <strong>Yingli</strong> <strong>Solar</strong> directly as indicated through<br />

our website, www.yinglisolar.com. <strong>Yingli</strong> <strong>Solar</strong> will not accept the<br />

return of allegedly defective PANDA Modules unless prior written<br />

authorization has been provided by <strong>Yingli</strong> <strong>Solar</strong>. Unless otherwise<br />

indicated, PANDA Modules that have been authorized for return by<br />

<strong>Yingli</strong> <strong>Solar</strong> shall be shipped to a local Customer Service Center<br />

as designated by <strong>Yingli</strong> <strong>Solar</strong>. In the event that a claim is rejected by<br />

<strong>Yingli</strong> <strong>Solar</strong>, the Claimant is entitled to challenge the results by<br />

appealing to an accredited testing laboratory.<br />

5 EXCLUSIVE REMEDIES;<br />

LIMITATION OF LIABILITY<br />

The <strong>Limited</strong> Product and <strong>Limited</strong> Power Warranties set forth herein<br />

shall be the sole and exclusive warranties granted by <strong>Yingli</strong> <strong>Solar</strong>, and<br />

shall be the sole and exclusive remedies available to the Customer or<br />

other Claimant for any breach of warranty, express or implied. Provision<br />

of remedies, in the manner and for the periods described herein, shall<br />

constitute complete fulfillment of all liabilities and responsibilities of<br />

<strong>Yingli</strong> <strong>Solar</strong> to the Customer and each other Claimant with respect<br />

to the PANDA Modules. IN NO EVENT WILL YINGLI SOLAR BE<br />

LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR<br />

PUNITIVE DAMAGES ARISING FROM OR OUT OF THE PANDA<br />

MODULES OR THEIR INSTALLATION, USE, PERFORMANCE OR<br />

NON-PERFORMANCE, OR ANY DEFECT OR BREACH OF WARRANTY,<br />

WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE,<br />

STRICT LIABILITY, OR ANY OTHER THEORY. DAMAGES FOR LOSS<br />

OF USE, LOSS OF PROFITS, LOSS OF REVENUES AND LOSS OF<br />

PRODUCTION ARE SPECIFICALLY DISCLAIMED. Some states do<br />

not allow the exclusion or limitation of incidental or consequential<br />

damages, so the above limitation or exclusion may not apply to you.<br />

UNDER NO CIRCUMSTANCES SHALL YINGLI SOLAR’S LIABILITY FOR<br />

NONCONFORMING PANDA MODULES EXCEED THE PURCHASE<br />

PRICE PAID BY THE CUSTOMER FOR THE PARTICULAR PANDA<br />

MODULES INVOLVED, PLUS REASONABLE TRANSPORTATION COSTS.<br />

6 VALIDITY<br />

This <strong>Limited</strong> <strong>Warranty</strong> applies to all PANDA Modules dispatched from<br />

<strong>Yingli</strong> <strong>Solar</strong> factories after October 1st, 2011.<br />

7 MISCELLANEOUS<br />

If any part or provision of this <strong>Yingli</strong> <strong>Solar</strong> PANDA Module <strong>Limited</strong><br />

<strong>Warranty</strong>, or the application thereof to any person or circumstance, is<br />

held invalid, void or unenforceable, such holding shall not affect any<br />

other parts, provisions or applications of this <strong>Yingli</strong> <strong>Solar</strong> PANDA Module<br />

<strong>Limited</strong> <strong>Warranty</strong>, which shall remain in full force. This <strong>Limited</strong> <strong>Warranty</strong><br />

is available in multiple languages. If, for any reason, there is a conflict<br />

between the English-language version and any other version, the<br />

English-language version shall control.

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