2010-11 Season Renewal Incentives - Washington Capitals

2010-11 Season
Renewal Incentives
Price Savings
Renew on or before the March 12 deadline and be eligible for the special 2010-11
Renewal Price. Accounts that renew after the deadline will pay the 2010-11 Full
Season price. As a full season ticket holder you receive price savings off the gate
prices up to 51%.
Commemorative Capitals Lithograph
Renew on or before the deadline of March 12, 2010 and be eligible for a one-of-akind
exclusive Capitals lithograph.
2010-11 Online Renewal Sweepstakes
Capitals Planholders! View and pay your renewal invoice online via the My Caps
Online Account Manager on or before Friday March 12, and be entered to win great
Caps prizes!
Pay As We Play
Our most popular renewal incentive is back for the 2010-11 season. This season
ticket renewal incentive allows you to pay for the 2010 Stanley Cup playoffs at the
conclusion of each playoff round.
Online Renewal
Sweepstakes
GRAND PRIZE
The Grand Prize will be a suite experience
on Opening Night for the 2010-11 season.
The grand prize winner and 18 of his or her
closest friends will be treated to a night with
Capitals alumni, complimentary food and
beverage and other Caps gifts.
Don’t miss out on your chance to win! Log
onto My Capitals Account Manager to view
and pay your invoice online today. Payment
must be received by 5 p.m. on Friday, March 12.

New for 2010-11
Capitals Season Ticket
Holder Loyalty Recognition
Each loyalty level group will receive a customized lanyard, pouch and lapel pin for
the 2010-11 season. The items will be included in your season ticket package.
Each account will receive the same number of items as they have seats. To be
classifi ed in each group, the primary account holder must have had ownership of
their season ticket account for consecutive seasons. The Capitals will determine
each planholder’s loyalty level by using the seat history information on their season
ticket account. In addition, each group will have their own dedicated night during
the 2010-11 season when they will be recognized. Each group will be listed under
their loyalty level group listing in the 2010-11 game program and yearbook as well
as a listing in the Season Ticket Holder Locker Room.
Levels of Recognition
Rookie: First Season
First Line: 2 to 5 years of Loyalty
All-Star: 6 to 11 years of Loyalty
MVP: 12 to 24 years of Loyalty
Hall of Fame: 25 plus years of Loyalty

2010-11
Full Season Ticket Holder Benefi ts
Price Savings – As a full season ticket holder you
receive signifi cant price savings off the gate prices
(up to 51%). New for 2010-11: Renew by the
deadline and receive the 2010-11 Renewal Price.
Guaranteed Seat Location – By renewing now
you are guaranteed your same great seats and
the fi rst opportunity to relocate your seats via our
Select-A-Seat event before non-renewed seats are
offered to the general public.
New for 2010-11 – Complimentary special event
and welcome messages on Verizon Center LED
boards. (Based on availability)
Priority for Additional Tickets – Full Season
ticket holders can purchase additional tickets
prior to the general public via an exclusive online
presale. Based on availability.
Power Pay – Option to pay for your full season
tickets with our interest-free, 12-month payment
plan through March 2011.
Stanley Cup Playoff Ticket Priority – Allows you
to purchase your own seats for the entire 2010
Stanley Cup Playoffs. Also take advantage of our
Pay As We Play playoff payment program when
you renew your account for the upcoming season.
My Capitals Online Account Manager – Access
your account online for added convenience. My
Capitals Online Account Manager allows you to
renew your season tickets; make payments online;
forward your tickets to clients, friends or family;
donate your tickets to charity or post your tickets
for resale through the Capitals/Ticketmaster
TicketExchange site – all from your computer.
Renew online by the deadline and be automatically
entered into the Online Renewal Sweepstakes.
Exclusive Season Ticket Holder Gift (one per
account) – New for 2010-11: opportunity to
purchase additional gifts for your friends and
family. (Price TBD)
New and Improved for 2010-11: Season Ticket
Holder Locker Room – Your one stop shop for all
information related to your season ticket account.
Visit WashingtonCaps.com to gain access to:
First Star of the Week – Each week during the
season the Caps choose a season ticket holder
to be featured via the Planholder Update and
Season Ticket Holder Locker Room.
Season Ticket Holder Updates – Archives of
weekly planholder updates.
Season Ticket Holder Information – Benefi t
listings and FAQ’s.
Season Ticket Holder Event Listings and
Access to Event Photos
Meet the Staff – Get to know your Guest
Services Specialist
Playoff and Renewal Information
Caps Ticket Partner Program – Easy way to
help manage your tickets.
Savings Card – Special offers from our partners
and sponsors.
VIP Team Autographed Premium Gift –
Each account will receive one 2010-11 team
autographed item. (Estimated delivery date, early
2011)
VIP Seat Covers – All VIP seat holders will receive
a customized seat cover. If requested the Caps will
personalize your name or company’s name on the
back of the seat cover.
VIP Event with Ted Leonsis and Special
Guest(s) – All VIP seat holders will be invited to
a private VIP event with Ted Leonsis and special
guest(s).
Fan Advisory Board Information
Manage Your Account Online
Pay Your Invoice Online – Pay online by the
deadline and be entered into the 2010-11
Online Payment Sweepstakes for great Caps
prizes.
Access to Capitals Ticketmaster
TicketExchange – post your tickets for resale
in a safe and secure environment.
Season Ticket Holder Party
Private Skate Event
Monthly Chalk Talks
Capitals Teleconference Fan Forums
Select-A-Seat Event
Game Program and Yearbook Name Listing
Priority access to concerts and events in the
area via online pre-sales. Based on availability.
Dedicated Guest Services Specialist
Complimentary Team Media Guide, Yearbook,
Caps E-newsletter and more!
2010-11
VIP Full Season Ticket Holder Benefi ts
VIP full season ticket holders
enjoy all the regular full season
ticket holder benefi ts listed above
in addition to these exclusive VIP
benefi ts:
VIP Guaranteed Giveaways – All VIP seat holders
will receive all promotional giveaway items (upon
request).
Parking – Complimentary off-site parking (1 pass
per 2 to 4 seats).
Club Memberships – Complimentary
memberships to the Johnnie Walker Coaches Club
and the Acela Club.

Season Ticket Renewal Guidelines
Renewing your Season Tickets is Easier than Ever
Online
Log onto WashingtonCaps.com, click on the My Capitals Account Manager logo
or visit the Capitals Season Ticket Holder Locker Room. You will now have access
to your Online Account Manager sign-in page. You will be prompted to enter your
account number and PIN/password – both of these can be found on your enclosed
invoice. Enter the proper payment amount indicated on your invoice for your
choice of payment plan. We recommend online renewals as the quickest and most
convenient way to renew your seats. By renewing online, you’ll receive an instant
confi rmation and also be entered into our online sweepstakes. RENEW ONLINE
TODAY TO QUALIFY FOR THE ONLINE RENEWAL SWEEPSTAKES!
Fax
Fill out the enclosed invoice with your Renewal Plan and payment information.
Remember to sign the bottom! Fax to 202.266.2330. IF FAXING, PLEASE DO NOT
MAIL A DUPLICATE COPY TO AVOID A SECOND CHARGE TO YOUR CREDIT CARD.
Mail
Fill out your enclosed invoice with your Renewal Plan and payment information.
Please remember to include your credit card number, check or money order and
sign the bottom of the invoice.
Deadline to sign up for the 12-month Power Pay and renew your account is Friday, March 12,
2010. Renew your seat(s) by this deadline and be eligible for the 2010 Stanley Cup Playoffs Pay As
We Play option as well as our exciting Renewal Incentive and online sweepstakes.
NEW!
2010-11 Online Renewal Sweepstakes
Capitals Planholders! View and pay your renewal
invoice online via the My Caps Online Account
Manager by Friday March 12, and be entered to
win the following prizes:**
Grand Prize
1 Grand Prize winner and 18 of his or her friends
will receive a Suite Experience to the 2010-11
Capitals Opening Night, complete with 18 tickets,
Capitals fan packs, a Capitals Alumni Visit, and
complimentary food and beverages.
Autographed Jersey
25 winners will receive a replica autographed
Capitals jersey of their choice.*
Team Signed Hockey Stick
25 winners will receive a Capitals Team Signed
hockey stick.
Pregame Dinner
25 winners will receive a pregame dinner for two
in the Dewar’s Club.
Signed Puck
50 Winners will receive a signed puck.
Caps Fan Pack
100 winners will receive a Caps fan pack.
Don’t miss out on your chance to win! Log onto My
Capitals Account Manager to view and pay your
invoice online today! Payment must be received by
5 p.m. on Friday, March 12, 2010.
* Player selection must come from Washington Capitals 2010-11 regular-season roster.
** Winners selected at random and will recieve one prize per account.

Renewal Plan Options
Choose from Three Easy Renewal Options
Power Pay
Divide your investment into equal monthly installments. Caps Power Pay is offered
as a 12-month payment plan, allowing you the benefi t of low and affordable
payments each month. In order to receive this benefi t you must renew by March
12, 2010. When you renew on or before the deadline, your fi rst payment will
automatically be charged. Your next payment for the 2010-11 season will be
charged on the regularly scheduled payment date of May 15, 2010. You may enroll
and make your fi rst payment online; the remaining Power Pay payments will be
automatically charged to that credit card. Your credit card will be charged on or
about the 15th of each month through March 2011. There is NO INTEREST and NO
SERVICE CHARGE for this program.
Pay 50%
Pay 50% of your account balance now and the remaining 50% will be due August
13, 2010. You will be invoiced for the remaining balance if paid by check. If you pay
via credit card, the remaining balance will be automatically charged to the same
card. There is NO INTEREST and NO SERVICE CHARGE for this program.
Pay in Full
Pay 100% of your account balance now.
Renew Your
Account Online
Log onto WashingtonCaps.com, click on the
My Capitals Account Manager logo or visit the
Capitals Season Ticket Holder Locker Room.
Enter Your Account ID and Password at the
Log-in Page. Once logged in click on the pay
invoice option. Follow these easy steps and
renew:
Step 1: Select Payment Option
Step 2: Choose payment option from
drop down menu.
Step 3: Select payment option and
click continue.
Step 4: Enter billing information and
click continue.
Step 5: Review paid invoice and print
confi rmation page.
1 2
3 4 5
Automatic Renewal
Gives you the option to automatically renew
your account each season with monthly
payments continuing to be made to your credit
card on fi le for Power Pay. You will receive an
invoice with your renewal package detailing
your new pricing and monthly payment
amount. If your renewal invoice indicates that
you are enrolled in the Automatic Renewal
program your fi rst Power Pay payment will
be charged on or near the March 12, 2010,
renewal deadline. In order to be eligible for
the Pay As We Play playoff payment option,
please make sure to return your invoice to
us with your playoff payment information.
You may cancel your season tickets, or the
automatic renewal option at any point prior
to the start of each new season. Automatic
Renewal participants will automatically
be entered into the Caps Online Renewal
Sweepstakes.

How to Purchase your
2010 Stanley Cup Playoff Tickets
Payment Options
Pay As We Play
This season ticket renewal incentive allows you to pay for the 2010 Stanley Cup
Playoffs at the conclusion of each playoff round. This means no upfront payment
for games that might not be played. You are charged only if the Capitals play a
home game during that round. To qualify you must renew your plan for the 2010-11
season by the renewal deadline of March 12, 2010. The Capitals reserve the right
to cancel your 2010-11 season ticket plan if you default on any Pay As We Play
payment.
Pay in Full for Rounds 1 through 4
You may choose to purchase your seats for all four playoff rounds up front (16
possible games). Refer to the seating diagram for pricing information. Any money
from unplayed playoff games will be credited to your season ticket account for the
2010-11 season on July 15. If you choose not to renew your 2010-11 season ticket,
you can still purchase your seats for the playoffs using the pay in full for all four
rounds option.

Frequently Asked Questions
Renewals and Stanley Cup Playoffs
How do I renew my season tickets?
You may renew your season tickets online, via
fax, or by mail as indicated on your renewal
invoice. Once we receive your renewal
and payment information for the 2010-11
tickets we will charge your card for that fi rst
payment. If you pay your invoice before April
your next payment will not be taken out until
the second Power Pay date of May 15.
How do I make my fi rst payment
online?
Log on to the Caps website and click the
“My Capitals Account Login” link on the front
page or through the Season Ticket Holder
Locker Room. Use your account number and
online pin provided on your invoice to view
your 2010-11 invoice, select your payment
method, and make your fi rst payment. Once
we receive your renewal and payment
information for the 2010-11 tickets we will
charge your card for that fi rst payment. If
you pay your invoice before April your next
payment will not be taken out until the
second Power Pay date of May 15.
What are the benefi ts of renewing
my season tickets by the March 12,
2010 deadline?
By renewing your season tickets by the
deadline, you pay the 2010-11 Renewal Price,
continue to receive our great season ticket
holder benefi ts package, guarantee your
same seat location for the playoffs and qualify
for our Pay As We Play playoff payment plan,
and qualify for our 2010-11 renewal incentive.
Any renewals received after the March 12,
2010 deadline will be at the 2010-11 Full
Season price.
We recommend online
renewals as the
quickest and most
convenient way to
renew. By renewing
online, you’ll receive
an instant confi rmation
and also be entered
into our online
sweepstakes.
What is the difference between
2010-11 Renewal Price and 2010-11
Full Season price?
When you renew your season tickets by the
March 12, 2010 renewal deadline you will
receive the 2010-11 Renewal Price. If you
renew after the March 12, 2010 renewal
deadline you will be charged the 2010-11 Full
Season Price. You can save up to $212.50 per
seat by renewing by March 12, 2010.
How do I sign up for Pay As We
Play?
By renewing your season tickets for 2010-11
and making your fi rst payment either through
Power Pay, 50/50, or 100% now, you are
eligible to be enrolled in Pay As We Play for
the 2010 Stanley Cup Playoffs. Be sure to
select Pay As We Play on your invoice or
online renewal. Please note that if you default
on your payments for the 2010 Playoff Pay
As We Play program the Capitals reserve the
right to automatically cancel your 2010-11
season ticket plan and remaining playoff
tickets.
What forms of payment will be
accepted for Power Pay and Pay As
We Play?
We accept all major credit cards (Visa,
Mastercard, Discover, American Express and
Revolution Card).
Can I renew online with my
Revolution Card?
No. Revolution Card renewals can only be
submitted via fax or mail.
Do I have to use the same credit
card for both Power Pay and Pay As
We Play?
Yes. We will automatically charge the credit
card we have on fi le for Power Pay on or
about the 15th of each month. At the end
of each playoff round the same card will be
charged for any home games played during
that round.

Frequently Asked Questions
Renewals and Stanley Cup Playoffs
What if I do not wish to renew at this time, but would
like to purchase 2010 Stanley Cup Playoff tickets?
If you do not wish to renew your plan at this time, you must pay in full
for your 2010 Stanley Cup Playoff tickets based on the season ticket
holder discount. In order to participate in our Pay As We Play program,
you must renew your season tickets for the 2010-11 season and make a
payment through Power Pay, 50/50 or 100% now.
Can I use my 2009-10 TicketMaster Ticket Exchange
resale credits towards my playoff payments?
No, any resale credit accrued by the resale of 2009-10 regular season
tickets and 2010 playoffs can only be used towards the 2010-11 regular
season. Resale credit for tickets sold prior to January 31, 2010 will be
noted on your 2010-11 renewal invoice. Resale credit for tickets sold
after January 31, 2010 will automatically be applied to your July 15
payment for your 2010-11 season tickets.
My Power Pay Plan does not finish until March 2010. Will
I have to make two payments in March, one payment for
my 2009-10 tickets and also start paying for my 2010-11
season tickets?
Yes. There will be some overlap in the payment plan process. If you are
signed up for the 2009-10 Power Pay plan your final payment is March
15, 2010. Once we receive your renewal and payment information for
the 2010-11 tickets we will charge your credit card for that first payment
immediately. The second Power Pay date of the 2010-11 season will be
May 15.
If I share my account with someone, can we purchase
additional 16-game playoff packages using Pay as We
Play, as well as our regular seats?
No. We will not have additional 16-game 2010 playoff packages
available for purchase.
Can I buy additional individual game playoff tickets
through the Capitals?
If there are additional playoff tickets available for individual games they
will be made available to planholders via an online pre-sale. Due to very
limited availability there is not a guarantee that we will have additional
playoff tickets for purchase.
When will my playoff tickets be mailed?
Playoff tickets will be mailed to the address on your account via a
designated mail carrier no earlier than April 1, 2010 but prior to the first
playoff game. More details will follow as we approach the playoffs.
What if I don’t want to purchase playoff tickets?
We hope you will join us for the excitement of Capitals playoff hockey;
however you may choose to only renew your Capitals account for the
2010-11 season at this time.
Can I use multiple cards for my Power Pay payments?
No, we need one consistent credit card for payments.
What happens if I miss a payment or my credit card is
declined?
If a problem arises concerning your payment, you will be contacted
by the Washington Capitals to provide a valid credit card. Your online
account manager privileges will be suspended until the payment is made
and your tickets may be blocked. If you are unable to arrange for regular
monthly installments, you will be removed from Power Pay and will need
to pay your remaining balance in full to avoid cancellation of your season
tickets.
Who do I contact if there is a mistake with my charges
or if I need to update my credit card information?
Please contact your designated Guest Services Specialist directly, or the
Washington Capitals Guest Services Department at (202) 266-2350 or
via e-mail at guestservices@washcaps.com.

Frequently Asked Questions
Capitals Ticket Partner Service
What is the Capitals Ticket Partner
Service?
The Ticket Partner service helps connect
fans to share season tickets. The Service
is provided to you FREE by the Washington
Capitals as a benefi t to season ticket holders.
Who is the Ticket Partner Service
for?
The following people use the Ticket Partner
Service:
Existing season ticket holders – Existing
season ticket holders can use the Matcher
Service to fi nd partners to share their season
tickets or draft games with their existing
group.
A fan wanting to join a group – If you do not
have season tickets but would like to share
with someone else, this service is for you!
Browse through potential partners, join a
group, and get in on the action.
Whether you need to replace a partner or
bring in a partner for the fi rst time, the
Matcher Service can help.
How do I fi nd partners?
Posting the details of your season tickets is
easy. Simply create an account, log-in, and
then follow the step-by-step instructions. The
whole process takes a few minutes. Once you
have posted your season tickets, potential
partners will be able to contact you. All
contact is anonymous until you decide to give
out your personal details. You decide who
joins your group.
What about my friends, family, and
colleagues?
After posting your season ticket details you
have the option to send an e-mail invitation
to whomever you think may want to share
season tickets with you. You can import
e-mail addresses from popular internet
services (like Yahoo!, GMail, AOL, Hotmail,
LinkedIn).
• You can browse through
all available groups and
decide which groups to
contact.
• Ask any group a question.
• You can request to join
any season ticket group
but the group will need to
approve you.
• You must create an
account and log-in to
contact a group or request
to join a group.
How do I join a group?
Sharing season tickets is a great way to enjoy
some excellent seats and be certain that you
will be in on the action!
Browse through available groups and fi nd the
situation that is best for you.
How do I communicate with my
group?
To post a group or contact a group, you
must use a valid e-mail address to create an
account and log-in. Communication between
people using the Matcher Services is done via
e-mail.
We do not give out your e-mail address!
Instead, messages are sent on behalf of
the sender from the Capitals Ticket Partner
Service. All messages contain a link back to
the Matcher Service to respond.
The Matcher Service has an “Inbox” and
a “Sent Messages” folder so all of your
messages will be stored. You may choose to
give out your personal contact information
in a message you send from the Matcher
Service, but that is completely up to you.
Once I fi nd a cost-sharing partner,
how do I handle group agreements,
payments and ticket distribution?
The Matcher Service is a tool which simply
puts you in touch with other fans interested
in sharing season tickets. The primary ticket
holder is solely responsible for payment
transactions and ticket distribution between
all parties agreeing to share their tickets.
Visit WashingtonCaps.com to access the
Capitals Ticket Partner Program online via the
Season Ticket Holder Locker Room.

Frequently Asked Questions
Online Account Manager and Ticketmaster Ticket Exchange
What is my online account
manager?
My Capitals Account Manager lets you
manage your season tickets quickly and
easily.
How do I sell my tickets?
Follow these simple steps:
1. Visit www.washingtoncaps.com
2. Select the “Tickets” tab, then “Season
Ticket Holder Locker Room,” and
“Manage your Account”
3. Log in using your Account ID and
Password.
4. Select Manage Your Tickets
5. Select the tickets you would like to post
6. Click to post them for sale – it’s that
easy!
What happens when my tickets are
sold?
Once your posted tickets are purchased,
the amount of the sale price is credited,
less the 10% seller fee. The barcodes on
your sold tickets are cancelled and new
barcodes are issued. The new tickets are
then electronically delivered to the buyer via
ticketFast ® for at-home printing using any
standard printer, without the hassle and delay
of standard mail delivery.
Prior to posting your tickets, you must
choose to either:
1. Apply resale credit towards your
Capitals account for your 2011-12
season renewal.
2. Request to have money deposited to a
valid credit card or checking account
by Ticketmaster when your seats are
sold.
Please allow 15-20 days business days
after the purchase to process and deposit
your payment.
• Renew Your Account or
Pay an Invoice – Renew
before the deadline and
qualify for the online
sweepstakes!
• Forward tickets to friends,
family or clients via email.
Additional fees may also
include an authentication
and TicketFast ® delivery
fee.
• Post your tickets for
resale on the Ticketmaster
TicketExchange
• Manage all tickets at a
glance
If you do not have an Account ID or
password, please contact Capitals Guest
Services at (202) 266-2350 or via email
to guestservices@washcaps.com.
How do I apply my resale credits
from the rest of the season and the
2010 playoffs?
Any resale credit received for remaining
games and 2010 playoffs after January 31,
2010 will remain as credit on your season
ticket account, but will not be applied to your
2010-11 season ticket balance until the July
15 Power Pay charge.
Resale credit accrued from previous resales
of your tickets on TicketMaster Ticket
Exchange will be applied to your 2010-11
ticket balance by January 31, 2010 and noted
on your 2010-11 renewal invoice.
What happens if my tickets do not
sell?
You will be notifi ed via email if your tickets do
not sell before your indicated expiration date.
Your listing will be automatically removed and
your original tickets will still be valid for entry.
If you cannot attend the game, you also have
the option of emailing your tickets to a friend
via Ticket Forwarding (Additional forwarding
fees may also include an authentication and
ticketFast ® delivery fee).
Are there additional fees?
Sellers pay 10% of the posting price only
when their posted tickets have sold. Buyers
pay additional fees during the purchase
process which will be refl ected in the listing
price of the ticket. Additional fees may also
include an authentication and ticketFast®
delivery fee.
Can I purchase additional game
tickets as a season ticket holder?
Yes, season ticket holders can use
TicketExchange to purchase additional
Capitals tickets directly from other
Season Ticket Holders. Buying through
TicketExchange is safe, secure, and easy, and
with email delivery, you’ll receive your extra
tickets right away.

Frequently Asked Questions
Online Account Manager and Ticketmaster Ticket Exchange
What are the benefi ts of using
Ticketmaster TicketExchange?
Ticketmaster TicketExchange offers fans a
legitimate and secure forum for buying and
selling tickets online.
The total integration of TicketExchange with
Ticketmaster systems provides a seamless
solution for overall fan satisfaction. Since
only Ticketmaster tickets may be posted
on TicketExchange, buyers are guaranteed
authenticity and exact seat locations.
When a ticket is sold, the original barcode
is cancelled and a new one is issued,
eliminating the possibility of counterfeiting.
TicketFast ® enables immediate email delivery
of purchased tickets, saving customers the
time and trouble of coordinating transactions.
TicketExchange also uses built-in pricing
regulations based on the locations of the
seller and the event in order to ensure
compliance with state laws that set the
maximum allowable resale price per ticket.
Posting tickets is easy and
secure – simply select
the tickets you wish to
sell, choose the selling
price and the expiration
date, and submit the listing.
Editing your posting at any
time is quick and easy.
Please note that any
fraudulent ticket activity
related to the resale or
ticket forwarding of your
season tickets will result
in the cancellation of your
2010-11 season and 2010
playoff tickets.
If you do not have an Account ID or
password, please contact Capitals Guest
Services at (202) 266-2350 or via email
to guestservices@washcaps.com.
I also see the option to donate my
tickets to charity, how does that
work?
Donations can be made online-only up to 48
hours prior to a home game. All ticket donors
are issued a tax deductible receipt directly
from the Most Valuable Kids Program.
The Capitals have partnered with the
Most Valuable Kids program (www.
mostvaluablekids.org) to distribute donated
tickets. The Most Valuable Kids program
works with child focused non-profi t
organizations in the Washington, D.C./
Baltimore areas to receive donated tickets, as
well as non-profi t agencies serving injured
soldiers, active military, and their families.

Frequently Asked Questions
Relocation and Additional Season Tickets
How do I relocate my season tickets?
We will host our 2010-11 Select-A-Seat relocation event at Verizon
Center (Date TBD). You must renew your current seat location for the
2010-11 season in order to receive an invitation to the Select-A-Seat
event.
How does Select-A-Seat work?
In order to be fair to all our full season ticket holders, you will be
assigned a time slot based upon the number of consecutive years
you have been a full season ticket holder. The earliest time slots are
reserved for those who have had full season tickets the longest. When
you arrive at Verizon Center, we will have a brief introduction and then
you’ll be invited into the seating areas of the arena. If you see a tagged
seat location you would like to relocate to, please locate the nearest
Capitals representative to assist you.
What locations will be available at Select-A-Seat?
Specific seat locations will not be available until the day of the event.
Select-A-Seat inventory comes from seat locations owned by nonrenewing
2009-10 full season ticket holders. Please note that we
anticipate a very high renewal rate and available seat locations may be
limited.
I would like to add season tickets, how do I do that?
At this time, we do not have any full season tickets available.

2010 PLAyoff SEATInG CHART
PRICE PER GAME
Round 1 Round 2 Round 3 Round 4
Gate* STH Gate* STH Gate* STH Gate* STH
VIP - A $354 $250 $413 $300 $472 $350 $531 $400
VIP - B $252 $165 $294 $198 $336 $231 $378 $264
Center Preferred $156 $100 $182 $120 $208 $140 $234 $160
Lower Preferred $126 $77 $147 $92 $168 $107 $189 $122
Loge Preferred $108 $60 $126 $72 $144 $84 $162 $96
Mezzanine Center $90 $47 $105 $56 $120 $65 $135 $74
Mezzanine End $75 $34 $84 $40 $96 $47 $108 $54
Mezzanine Corner $65 $27 $70 $32 $80 $37 $90 $42
For more information, please call 202.266.2350 or email guestservices@washcaps.com
* Gate prices subject to change.

2010-11 Full SEASON SEATING ChART
2010-11
GATE PRICE*
REd, whITE, bluE
Full SEASON
RENEwAl PRICE**
Full SEASON
PRICE***
PERCENT
SAVINGS****
VIP A $275, $290, $305 $246 $251 17%
VIP b $190, $205, $220 $156 $161 25%
Center Preferred $115, $130, $145 $96 $99 27%
lower Preferred $90, $105, $120 $71 $74 33%
loge Preferred $75, $90, $105 $56 $59 38%
Mezzanine Center $60, $75, $90 $40 $43 46%
Mezzanine End $45, $60, $75 $29 $32 51%
Mezzanine Corner $35, $50, $65 $24 $27 51%
* Gate prices subject to change.
**To qualify for 2010-11 renewal price you must renew by March 12, 2010 deadline.
***2010-11 Full Season ticket price after March 12, 2010 deadline.
****based on 2010-11 Full Season Renewal Price and average of gate prices.
For more information, please call 202.266.2350 or email guestservices@washcaps.com