Intelligent Utility Jan-Feb 2013

WWW.INTELLIGENTUTILITY.COM /// JANUARY/FEBRUARY 2013
2
CONTENTS
COVER // JANUARY/FEBRUARY 2013
Input on the European market rollout and how it impacts
consumers internationally from our London correspondent.
See page 20.
FEATURES // OPERATIONS
8 Distribution management
systems: Transforming the
electric utility industry
+ Duke discusses their new DMS system
and advice for other utilities working
on the same projects
12 GIS evolves into backbone
for cooperatives
+ NRECA, DMEA, MVEC talk about the
unexpected positives from dumping
paper maps
16 Sandy and the smart grid:
Who won?
+ A hurricane inspires industry discussion
Vol. 5, No. 1, 2013 by Energy Central. All rights reserved. Permission to reprint or quote excerpts
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32
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AN ENERGY CENTRAL PUBLICATION
SPECIAL REPORT
GRID DATA + ANALYTICS
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34
What’s happening in
the post-smart grid world
Southern Co. Oncor
discuss details
Got GIS? You’ll need it
to maximize analytics
One thread woven across
many applications
DEPARTMENTS
4
Drawing the line
6 IntelligentUtility.com
20 International
20 Making dumb
European rollouts smart:
Three golden rules of
consumer engagement
24
27
38
40
Customer focus
24 Customer service requires
collaboration, innovation
25 Knowledge Summit kicked
off with talk of customers,
utility renaissance
IT insights
27 The DOE reaches out
to utilities with
cybersecurity model
28 IT lessons from
utilities revealed
Top 5
38 KITE winners look at
utility challenges for 2013
Out the door
40 Focus on interoperability
as only a part of the smart
grid whole