Philips Medical Systems Progress Report
Philips Medical Systems Progress Report
Philips Medical Systems Progress Report
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Improving Customer Support<br />
Bringing Customer Satisfaction<br />
to the next level:<br />
• Increase system uptime<br />
• Reduce service delivery costs<br />
• Platform for future<br />
value-added services<br />
100%<br />
<strong>Medical</strong> <strong>Systems</strong> 28<br />
80%<br />
60%<br />
40%<br />
20%<br />
Roll out of<br />
Remote Services Network<br />
0%<br />
Today FC 2005 Target<br />
% of eligible systems<br />
connected
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