Notes of the Complaints and Professional Standards ... - Essex Police

4) Appeals made to the IPCC
There were 49 appeals made to the IPCC during the quarter. 46
against full investigation, 1 against LR process and 4 against non
recording. Although numbers had increased there were no reported
trends.
5) Table of complaints received by Home Office Code
The Panel were informed that during the quarter 397 complaints were
recorded.
6) Eastern Region Comparison Charts
These were set out in two tables showing the number of complaints
and cases recorded in the Eastern region during the quarter.
ACTION: SR to confirm why figures are not available for
Hertfordshire and Cambridgeshire in the Eastern Region
Comparison Charts
7) Most Similar Force Comparison
The Panel were presented with complaint figures for Essex and the
other forces categorised as being the most similar for the period 1 st
April to 31 st December 2011.
8) Divisional/Departmental Analysis of complaints
This contained a detailed analysis of complaints in each division
including those relating to two main areas of concern, incivility and
failure in duty.
Members were informed that future reports would be broken down by
area of command rather than by division. It was agreed that SR would
circulate the new areas of command to all Members.
ACTIONS:
SR to circulate the new areas of command to Members
SH to discuss the Panels concerns regarding the increase in
allegations of incivility with the new Area Investigations Team and
put together an action plan to reduce complaints in this area.
9) Discriminatory Behaviour Complaints recorded this Quarter
This illustrated a breakdown of the number of complaints for each
division related to discriminatory behaviour.
10) Live Complaint Investigations over PSD target of 90 days – The IPCC
Target is 120 days
It was reported that the department currently have no cases
overrunning the target.
Page 4 of 7