Head of Major Retailer Accounts - The Fairtrade Foundation

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Person Specification Head of Major Retailer Accounts Experience Demonstrated success in key account management at suitably senior levels in the FMCG sector, consistently meeting challenging targets. A detailed and strategic understanding of the trading, marketing, public relations, product development and operating processes of major retailers, preferably the grocery supermarkets. Proven ability to think strategically of the departmental needs and to set strategic targets and objectives for own team. Excellent senior business project management skills and the ability to guide and coach subordinates on their own projects. Proven selling, influencing and negotiation skills. The ability to adapt these skills to an environment from selling brands / products to selling services will be critical to success. The ability to develop and maintain effective working relationships at senior levels Excellent leadership skills and a successful track record of managing, motivating and developing a team of Key Account Managers in complex and high pressure situations while working collaboratively across functions. Skills A proactive, tenacious and constructive approach to resolving problems and the progression of commercial opportunities. Skilled at training and coaching core commercial skills and knowledge to own team and colleagues. A detailed understanding of product and brand development processes of major brand owners and manufacturers. Ability to manage demands / needs of competing accounts with professionalism and integrity Excellent written and verbal communication and presentation skills. Competence in IT and general office skills. An understanding of (and sympathy with) the aims and objectives of Fairtrade and of the Foundation’s operating environment as an NGO working with companies. Competencies Our energy: Passionate commitment - Having a ‘fire in the belly’ for the work of the Foundation and a belief in the ultimate success of the organisation. It is about harnessing the energy of that commitment and contributing to a positive atmosphere.
Special circumstances Embracing change - Flexibility and responsiveness to changing need. It is about innovating, doing something new or differently. It also involves welcoming creative ideas and solutions. Working with integrity - Using a principled approach as a touchstone for every decision and action. Choosing to do the right thing even when it is difficult. Our work: Delivering demonstratable results - Achieving a high quantity of measurable results whilst maintaining, or even raising, quality of work. It is about doing the right thing and doing it well. Managing resources responsibly - Managing the Foundation’s resources well. It involves negotiating best value for the Foundation and ensuring the longevity of the organisation. Information & knowledge management - Working in a way that values the gathering, management and sharing of information (facts and data) and knowledge (understanding gained through experience) of benefit to the Foundation. Our World: Influencing the World - Contributing to the Foundation being recognised as the UK’s leading authority on fair trade. It involves playing an influential role in the move to transform trade in favour of the poor and disadvantaged. It includes influencing external agencies and individuals to achieve organisational results. Leadership - Taking a leadership role regardless of your rank within the hierarchy. It involves acting with vision, being decisive and working for the good of the entire organisation and its mission. Inter and intra teamwork - Working in a way which acknowledges the interdependence of people in your team and other teams. It is also about effective cross-team project working. Positive relationships - Fostering and maintaining constructive and professional relationships with colleagues and external stakeholders. Commitment to the vision and mission of Fairtrade Willingness to travel and work some evenings and weekends Ensure equal opportunities and anti-discriminatory practice and promote diversity & equality Knowledge or understanding of international development issues and the Fairtrade movement A working knowledge of local government structures (especially in relation to either procurement or Agenda 21/sustainability programmes) Review arrangement The details contained in the job description & person specification, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that over time the nature of individual jobs will change; existing duties may be lost and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, the Fairtrade Foundation will expect to revise this job description from time to time and will consult with the post holder at the appropriate time.
Page 1 and 2: The Fairtrade Foundation Job Title
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Head of Major Retailer Accounts - The Fairtrade Foundation

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