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december 2012<br />
Anniversary Newspaper<br />
Published to celebrate the twentieth anniversary of Zo Kinderopvang & BSO<br />
This newspaper was designed by Communicatiewaarde and printed by Albani drukkers<br />
20 years of ZO<br />
We are delighted to present Zo Kinderopvang & BSO’s<br />
anniversary newspaper. Our anniversary year just flew by.<br />
Twenty years of Zo. Zo started out as a family business; my<br />
parents set up Zo and it has been a part of my life ever since<br />
I was a little girl.<br />
Winding down after school in my mother’s group. Carrying<br />
bricks around for my father who was turning the stable behind<br />
our house into a childcare facility. For me childcare, children,<br />
and especially Zo, literally run in the family.<br />
With the help of a wonderful group of people, I have been able<br />
to expand what my parents started twenty years ago into the<br />
organisation it is today. Zo much more! Right now we have<br />
sixteen childcare centres and a head office, and the seventeenth<br />
tekst<br />
centre, which will be located at Scheveningseweg in The<br />
Hague, is on its way. But more importantly, we have over 200<br />
employees who make Zo shine every day. Their commitment to<br />
Zo, each other, the children and the parents is extraordinary and<br />
makes me very proud.<br />
Zo is an inspired childcare organisation, that sees it as its duty<br />
to support parents with children between the ages of nought<br />
and thirteen, as they balance work and family on a day-to-day<br />
basis. Not only, although most importantly, by providing the<br />
best possible care and development opportunities for their<br />
children, but also by offering additional services, such as a<br />
children’s hairdresser, to the parents. The publication of this<br />
newspaper marks the end of our festive anniversary year, but<br />
also gives us the chance to celebrate the marvel of childcare and<br />
the importance of providing opportunities for all children.<br />
In this newspaper you can also read more about Stichting<br />
Leergeld, a Dutch foundation that helps out families on low<br />
incomes. Zo does like to look beyond its own back yard. And<br />
we feel it is important to give something back to society. That<br />
is why we have put Stichting Leergeld, and Jarige Job (that<br />
makes sure children from those families get to celebrate<br />
their birthdays) in the limelight, and have raised funds for<br />
these foundations throughout our anniversary year. Both<br />
foundations devote themselves to children that have to grow<br />
up in less privileged circumstances. We wholeheartedly support<br />
their initiative, and we hope that after reading about these<br />
foundations you will do the same.<br />
Last but not least I would like to thank everyone who has<br />
contributed to the production of this newspaper. By placing<br />
an advertisement, the proceeds of which went to Stichting<br />
Leergeld, by designing or publishing the newspaper or by giving<br />
an interview. The warmth and ease with which all of this was<br />
done makes us feel truly blessed.<br />
We hope you will enjoy reading the newspaper!<br />
Corona Sanders-Koek<br />
PS In the first quarter of 2013 our new website will be<br />
launched! www.zokinderopvang.nl<br />
Sven (4): ‘‘I get to go to after-school care today Miss,<br />
I think it’s great!’<br />
What is Zo?<br />
Zo Kinderopvang & BSO is a childcare organisation that offers<br />
more than just excellent day and after-school care. Zo aims<br />
to support parents as they balance work and family day-today.<br />
That is why we not only provide involved, personal and<br />
excellent care and development opportunities, but also offer<br />
additional facilities, such as a meals service and a children’s<br />
hairdresser, at our sixteen locations.<br />
As a medium-sized organisation, we have a professional<br />
organisational structure and are able to respond to market<br />
developments. We are proud to say that Zo is one of the few<br />
childcare organisations that will expand in 2013.<br />
Zo sees great advantages and opportunities in working<br />
together with schools, sports and music clubs, community<br />
centres, and even with Youth and Family Centres and welfare<br />
services. Concentrating what children need around children<br />
and integrating expertise will create an even greater place for<br />
children and their parents to fully AUKE stimulate SMITS their development. PUBLICITEIT<br />
AUKE SMITS PUBLICITEIT<br />
That is why Zo tries to initiate as many such collaborations as<br />
possible.<br />
However, our customers are and will remain our first priority.<br />
What do our customers and their families need? What<br />
additional needs have arisen and how can we respond to them?<br />
In this way Zo continues to look forward; Zo is much more than<br />
just childcare!<br />
What else is in the newspaper?Every child deserves a<br />
birthday present; interview with Gerdi Verbeet, Sybilla<br />
Dekker and Han Polman, the mayor of Bergen op Zoom;<br />
additional Zo services and much more.<br />
Enjoy reading the newspaper!<br />
Wij wensen alle kinderen<br />
een hele fijne verjaardag!<br />
Jan van Nassaustraat 67 • 2596 BP Den Haag • Tel. 070 - 324 80 25 • www.aukesmits.nl • info@aukesmits.nl<br />
ZO<br />
much<br />
more
From Snoopy to Zo<br />
Although structured and organised childcare was very uncommon in the south-west of the Netherlands in the eighties, Marion Jansen and Sjaak Koek,<br />
Zo’s founders, knew exactly what they wanted - and persevered. ‘Every weekend the whole family worked together to convert a stable into a<br />
day-care centre.’<br />
‘I‘Starting a childcare facility had been on our minds for many years,’ Marion remembers when<br />
thinking back to the start of their organisation. She was already working with children, but had<br />
different ideas from her employers about interacting with children. ‘I wanted a facility I could put<br />
my own feelings into, so that I could create a warm place w<strong>here</strong> children could be themselves,’ she<br />
explains. When this facility became reality her fondest dream came true.<br />
Snoopy<br />
Without knowing if t<strong>here</strong> was any real interest, Sjaak and Marion started their day-care centre,<br />
although it wasn’t called a day-care centre at that time. ‘The municipality of Halsteren did not really<br />
know what to think of our plans,’ Marion tells. ‘But we were allowed to start with the promise<br />
that if t<strong>here</strong> was enough interest we would get planning permission to convert the horse stable in<br />
the meadow behind our house into a day-care centre.’ Daughter Corona, the current director and<br />
owner of Zo, came up with the name for the centre: Snoopy. And the converted horse stable? Many<br />
alterations later this centre is still part of Zo.<br />
No financial aid<br />
While Marion focussed on the children, Sjaak dealt with the organisation and its set-up. ‘Our wish<br />
was to set up our own company, which would allow us to make a contribution to society. This is<br />
why we deliberately chose not to apply for any financial aid from the government. We wanted to<br />
ING feliciteert<br />
Zo Unltd B.V. met haar<br />
20 jarig jubileum.<br />
Baby, Dreumes, Peuter, Tiener, KDV, PSZ, BSO, Brede, School, Zorg, Boeken,<br />
Banken, Meubilair, Creatieve Materialen, Kwaliteit, Advies, Compleet,<br />
Materiaal, Speellokaal, Speltoestel, Fietsjes, Ontwikkeling, Bedden,<br />
Ledikanten, Knutselen, Comfort, Kantoorartikelen, Montessori, Taal, VVE, EHBO,<br />
Hygiëne, Servies, Thematisch, ICT, Gymmen, Speelhuizen, Ontdekken, Motoriek,<br />
Boxen, Grondboxen, Commode, Verschonen, Kasten, Leidsterstoelen, Krukken,<br />
Tabouret, Pennen, Potloden, Verf, Papier, Constructie, Bouwen, Speeltafels,<br />
Visuele ontwikkeling, Motorische ontwikkeling, Illusiespel, Verkleden, Muziek,<br />
Disco, Glijbaan, Bewegingsmateriaal, Expressie, Visueel, Tellen, Sortereg,<br />
Zelfstandig werken, Spelen, Zandbak, Zand-Watertafel, Kleien, Verven, Lijmen,<br />
Boetseren, Knutselen, Kindcentra, Snoezelen Tekenen, Kleuren, Inrichting,<br />
Nietmachine, inrichten, Peuter, Klantvriendelijk, Puzzelen, Combinatie-<br />
toestellen, Zittie, BCI, Spelletjes, Eibe, Nenko, Snoezelen, Babyzitjes,<br />
Wipstoeltje, Eetstoelen, Zitten, Slapen, Opbergen, Loungen, Speelplaats,<br />
Speelbox, Verschonen, Motoriek, VVE, ONtdekken, Loungen, Bouwen, BSO,<br />
Boeken, Banken, Meubilair, Totaal Leverancier, Natuur, Kwaliteit, Advies,<br />
www.alberts-kinderopvang.nl<br />
Peuterspeelzaal, Materiaal, Speellokaal, Speltoestel, Fietsjes, Ontwikkeling,<br />
Bedden, Ledikanten, Knutselen, Comfort, Kantoorartikelen, Montessori, Taal,<br />
VVE, EHBO, Meedenkend, Verschonen, Naruur, Dreumes, Beddenscan<br />
comply with all the prevailing standards of that time, but refused to be constrained by any government<br />
funding and the attendant interference of civil servants who at that time knew very little<br />
about childcare,’ Sjaak explains about their motives. The guiding principle of their undertaking was<br />
realising Marion’s vision of childcare.<br />
A hectic start<br />
Sjaak remembers the problems they came across during those early stages. ‘Getting permission<br />
to set up the organisation and all the requirements a day-care centre had to comply with were<br />
complicated. One day we even witnessed a heated discussion between the fire department and a<br />
childcare official about the direction of the rotation of a door.’ For Marion, this first phase felt very<br />
hectic and exciting. ‘From day one the day-care centre was a hit, many parents wanted a place for<br />
their child. This meant hard work, for the whole family. Our house was taken over by children, cots,<br />
playpens, bottles, juices and snacks. Mark and Corona, our own children, had to make some sacrifices,<br />
t<strong>here</strong> were extra beds in their rooms and the house was constantly filled with the sounds of<br />
children. However, we were realising our dream and vision.’<br />
Renovating<br />
Despite the hectic start, Snoopy soon proved to be a success, so they could start on the conversion<br />
of the stable. ‘Every weekend the whole family worked on the renovation. On Friday night we<br />
would count that week’s takings, and all of them were immediately invested in the new building.<br />
A year later it was finished. ‘We now had a proper day-care centre with a beautiful, spacious and<br />
natural garden,’ Marion tells.<br />
Children’s interests at heart<br />
In the years that followed, Sjaak and Marion further expanded their company, which was the<br />
foundation for Zo Kinderdagverblijf & BSO. The centres in The Hague were opened under the name<br />
Crèche Teddy Bear. A whole new group of customers and a new set of local conditions. But the idea<br />
was also a success in The Hague and the organisation continued to flourish. What was the secret<br />
behind this success? ‘In the childcare sector your organisation needs to be well managed, well organised<br />
and of high quality in order for you to survive,’ Sjaak explains. ‘This can sometimes cause<br />
friction. In those situations we always separated our roles; Marion would focus on the children’s<br />
interests and I would watch over the continued existence of our organisation, the commercial side,<br />
so to speak. We always made sure those two sides did not get in each other’s way. This sometimes<br />
led to difficult decisions, but in the end the children’s interests would always come first.’<br />
Gefeliciteerd!<br />
Als persoon en als notariskantoor ben ik altijd<br />
betrokken bij ZO Kinderopvang. Als vader<br />
vertrouwde ik 11 jaar geleden onze oudste zoon<br />
toe aan de bekwame leidsters van ZO op de<br />
2e Sweelinckstraat en onze jongste zoon heeft<br />
4 jaar lang een fantastische tijd gehad bij ZO op<br />
het Oosteinde. Als notaris kantoor hebben wij vele<br />
malen Sjaak en Corona Koek mogen bijstaan bij<br />
hun bedrijfsvoering van ZO Kinderopvang.<br />
Ik feliciteer hun van harte met het 20 jarige<br />
bestaan van ZO. Op naar de volgende 20 jaar!<br />
Matthijs van den Hout (KraGd Notariaat)<br />
Schaafwond!<br />
Water of pleister?<br />
Ook zo’n wildebras in huis, die regelmatig<br />
een schaafwond heeft? Weet ú<br />
wat u moet doen? Kijk op de website<br />
www.ehbo.nl/ouders voor het juiste<br />
antwoord.<br />
Scheveningseweg 44<br />
2517 KV Den Haag<br />
communicatie@ehbo.nl<br />
www.ehbo.nl
Every child deserves a birthday present<br />
Poverty can lead to a child becoming isolated. To prevent<br />
this from happening Stichting Leergeld (‘Tuition Foundation’)<br />
makes sure that children are able to go to sports or<br />
music clubs and get to treat their class at school on their<br />
birthday.<br />
‘If a child cannot give out treats<br />
at school on his birthday, it<br />
becomes a sad day’<br />
‘Participation is the most important factor in overcoming poverty,’<br />
explains Anita Schwab. Anita is the office manager for<br />
Stichting Leergeld in The Hague. ‘It is not only the financial<br />
situation that is important, but particularly the environment<br />
a child is in,’ she continues. When t<strong>here</strong> is not enough money,<br />
children might not be able to go out and do things, so they<br />
mainly stay at home, w<strong>here</strong> hardly anyone comes by to visit.<br />
The chances of a child being lonely will then be very high. ‘This<br />
will prevent a child from experiencing new ideas, and from gaining<br />
much-needed spiritual growth and development,’ Anita<br />
Schwab explains. To overcome this isolation Stichting Leergeld<br />
offers these children the chance to go to sports and cultural<br />
clubs. ‘If children go out and undertake activities, they will<br />
meet other children, with different backgrounds and interests<br />
and from different cultures. This will help their self-development.’<br />
Stichting Leergeld also provides the children with bikes<br />
so that they have transport to get to activities. Being mobile is<br />
one of the conditions for participation.<br />
Cost saving<br />
Mr Kools, coordinator at Stichting Leergeld in Bergen op<br />
Zoom, and Ms Helmig, founder and intermediary, explain how<br />
Stichting Leergeld operates. ‘Families with financial needs can<br />
register with our foundation. An intermediary will then look at<br />
their financial situation. If a family is eligible for a contribution,<br />
this will either be given in kind or paid directly to a third party.<br />
This way the money will be spent on the right causes.’ In addition<br />
to financial support the foundation also offers advice on<br />
how to save on costs.<br />
Birthday treats<br />
One of the foundation’s new initiatives is Jarige Job (‘Birthday<br />
boy or girl’). ‘A birthday should be a happy occasion for every<br />
child. But for some children it turns into a sad day, because, for<br />
instance, they are not able to treat their class at school. Jarige<br />
Job helps out those children whose parents are forced to go to<br />
the Food Bank, by providing them with a birthday box for their<br />
birthday,’ Anita Schwab explains. The box contains presents for<br />
the birthday boy or girl, a treat to be handed out in class, decorations<br />
and a cake. In the Hague area alone t<strong>here</strong> are nearly a<br />
thousand children in this position, and around 60,000 throughout<br />
the Netherlands. Together with volunteers and children<br />
‘These children are not just children from Jarige Job or Stichting<br />
Leergeld, they are the children of our society and all of us should<br />
feel a bit responsible for them’<br />
from the Esloo school in The Hague, Anita Schwab makes sure<br />
the boxes are packed and delivered to the Food Bank on time.<br />
Support<br />
Stichting Leergeld and the Jarige Job initiative would not be<br />
able to survive without the support of other parties. ‘Some<br />
companies offer products such as face paint, hair brushes<br />
and mirrors. And churches and super markets collect money,’<br />
says Anita Schwab. In Bergen op Zoom and in The Hague the<br />
foundation is funded by the municipality. But this funding is<br />
‘Suitable items for the birthday<br />
boxes are always more than<br />
welcome’<br />
decreasing, and in both Bergen op Zoom and The Hague the<br />
foundation has noticed an increased demand. T<strong>here</strong>fore all<br />
support is more than welcome. ‘Companies can support us<br />
financially, but also by donating products that appeal to children.<br />
If people have things at home that might be suitable for<br />
the birthday boxes, we would of course love to receive these,<br />
‘Anita explains. Despite the funding from companies and the<br />
municipality, Stichting Leergeld would much appreciate financial<br />
support from society to help with these initiatives. ‘These<br />
children are not just children from Jarige Job or Stichting Leer-<br />
geld, they are the children of our society and all of us should<br />
feel a little bit responsible for them,’ Anita states. Tom Kools<br />
fully agrees: ‘Better to invest money in children now, than to be<br />
faced with the financial consequences of a young adult that is<br />
lost to society.’<br />
What is Stichting Leergeld?<br />
Stichting Leergeld was set up about twelve years ago and has<br />
its origins in the Vincentiusvereniging (Society of Saint Vincent<br />
de Paul). It started out by collecting funds to buy school supplies,<br />
after teachers noticed that some of their students were<br />
unable to buy these basic things. Now Stichting Leergeld has<br />
grown into a national organisation that operates in several cities<br />
throughout the Netherlands. Stichting Leergeld’s objective<br />
is to prevent children between the ages of four and eighteen<br />
from becoming isolated. Jarige Job is the foundation’s initiative<br />
that aims to give all children a happy birthday.<br />
Location manager Ilse: ‘During the last few years I have laughed and cried, learned and triumphed.<br />
Zo Kinderopvang & BSO is a wonderful place to work, w<strong>here</strong> you can learn,<br />
develop and put your own talents to use’<br />
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Everyone should be able to<br />
contribute to society<br />
Zo also has a day-care centre in the Tweede Kamer (the House<br />
of Representatives of the Dutch Parliament), Zo in de Kleine<br />
Kamer (‘Zo in the little room’). As president of the Tweede<br />
Kamer, Gerdi Verbeet was able to witness the arrival of Zo in<br />
de Kleine Kamer at first hand. An important development in<br />
her opinion. ‘Young parents should also be able to be members<br />
of parliament.’<br />
This is not the first time you have been to our day-care<br />
centre. Why is this place so important to you?<br />
‘I witnessed the arrival of the centre first hand. At that time<br />
t<strong>here</strong> had been quite a lot of debate about the composition<br />
of parliament. I cannot emphasize enough how important<br />
it is to have a mix of young and old, men and women in the<br />
Tweede Kamer. Young parents should also be able to be a<br />
members of parliament. This is why it is so important to have<br />
childcare nearby. It took quite a lot of effort, but I think it is a<br />
wonderful centre.’<br />
What arrangements did you make for the care of your<br />
children?<br />
When we were little, my grandparents looked after us, while<br />
my mother went to work full time. And I did exactly the same.<br />
My mother had just retired around the time my children were<br />
Childcare<br />
reduces pressure<br />
on parents<br />
Han Polman, mayor of Bergen op Zoom and Arjen van<br />
der Weegen, alderman in that municipality, both agree<br />
that, in our changing society, childcare is becoming more<br />
and more important. The mayor even thinks t<strong>here</strong> would<br />
be a market for 24/7 day care and the alderman strongly<br />
believes in tailor-made policies for the youth.<br />
Neither of them doubt the importance of childcare.<br />
‘Children benefit tremendously from attending day care,’<br />
says Van der Weegen. ‘My nine-year-old daughter is still<br />
in contact with one of her friends at day care, even now<br />
when they are not in the same school and no longer live<br />
in the same neighbourhood. Already, several studies have<br />
shown that childcare benefits a child’s development, both<br />
socially and educationally.’ Mayor Polman noticed that same<br />
development with his children, now 10, 12, 14 and 16 years<br />
old, when they attended day care and after-school care. ‘I<br />
remember that during Road Safety they were taught about<br />
little, so she looked after them, together with my in-laws.<br />
When the children were little, I combined being a mother<br />
with university and later on with my job. They never went to<br />
day care, but as I thought it important for them to learn how<br />
to play with other children, I did send them to a playgroup.’<br />
How do you feel about the respective responsibilities of the<br />
childcare and the parents?<br />
‘These two worlds should be in line with each other, they<br />
should match. Parents should be closely involved with their<br />
child’s day-care centre and school. And it is important that<br />
the teachers at the day-care centre inform the parents about<br />
their child’s day. Some parents would prefer to follow their<br />
child’s every move on camera, something I do not agree<br />
with. However, it is important to know if your child has had a<br />
good day, or if he or she cried a lot and has or has not eaten<br />
properly.’<br />
Did you ever come across children from less privileged homes<br />
during your years in education?<br />
‘I have worked as a teacher in a neighbourhood that would<br />
nowadays be regarded as a underprivileged area. Some<br />
families did not have enough money to do laundry or buy new<br />
clothes and as a result some children did not always smell too<br />
clean. The chances of a child being excluded because of that<br />
are high. The same goes for children who cannot come along<br />
on school trips. I would feel really bad if school trips became<br />
something only for children with parents who can afford<br />
them.’<br />
What would you wish for the children who find themselves in<br />
these situations?<br />
‘Childhood is when you should experience as many different<br />
things as possible In order to find out w<strong>here</strong> your interests<br />
lie and what your talents are. I grew up during a time when<br />
all children living in the municipality of Amsterdam could<br />
visit museums and have music lessons, virtually free of<br />
charge. Swimming lessons were also available to all children.<br />
I understand that making swimming lessons compulsory is<br />
difficult nowadays, as about 75% of the children in a class<br />
already know how to swim. But I do hope that children<br />
in primary and secondary school do not end up with a<br />
disadvantage that cannot be overcome at a later stage.’<br />
traffic rules and how to cross the street safely. We thought<br />
this was a wonderful addition to their upbringing at home.’<br />
Efficient and sustainable<br />
Unfortunately, the number of children attending day care<br />
is decreasing, but the mayor still sees some opportunities:<br />
‘I think childcare needs to step away from its traditional,<br />
more isolated role and should find its place in the chain<br />
of youth organisations. By having childcare work together<br />
with, for instance, partners in the area of sport and culture,<br />
a new concept that centres around children will evolve. An<br />
additional advantage of this collaboration will be the more<br />
efficient and sustainable way in which we make use of the<br />
available means.’<br />
Career<br />
Despite these opportunities, the alderman does worry<br />
about the proposed cuts in childcare. ‘Childcare should be<br />
just as natural as bringing your child to school or taking<br />
him to swimming lessons,’ he says. He feels that the new<br />
plans do not take working parents into account as much<br />
as they should. Mayor Polman fully agrees that childcare<br />
is a necessity for any working parent. ‘Society is changing,<br />
we need more people working to keep the economy going<br />
and to meet the future employment deficits. Both men and<br />
women should be given the opportunity to advance their<br />
careers. And childcare plays a crucial role in this. Not just<br />
as a place to drop off your child, but to reduce the pressure<br />
on parents so that they have all the opportunity they need<br />
At the time of this interview at the Zo centre in the<br />
Tweede Kamer, Gerdi Verbeet was still President.<br />
Which role could society play in preventing this?<br />
‘It would be wonderful if we could attempt to find a<br />
proper middle course, w<strong>here</strong> people who are better off feel<br />
responsible for those in society who, for whatever reason,<br />
are not able to offer their children enough opportunities. We<br />
all have this responsibility. It would help if it was the norm<br />
to pay a little extra for a school trip, so that all children could<br />
go along, as the whole group benefits from undertaking and<br />
exploring things together. Giving to charity is another good<br />
example of helping out. One of the best things about a charity<br />
like Stichting Leergeld is that the money goes directly to a<br />
club or organisation, so that the money cannot be used to pay<br />
off the parents’ debts.<br />
One final question, what are your plans for the future?<br />
‘I hope I will be able to continue to engage in matters that<br />
are important to me. Involving people with democracy for<br />
instance, and working towards emancipation. In my opinion,<br />
everyone should be able to contribute to our society.’<br />
GERDI VERBEET was working in education when in<br />
1994 she decided to go into politics. In 2001 she became<br />
a member of the Tweede Kamer and in 2006 she was<br />
elected its President. In September 2012 her presidency<br />
came to an end. As of 1 November she is the president<br />
of the supervisory board of Stichting Waarborgfonds<br />
Kinderopvang (‘Childcare Guarantee Fund’).<br />
to continue developing. In our municipality we try to work<br />
with rotas as much as possible, thus creating a flexible<br />
employment market. The childcare sector could respond to<br />
this by offering 24/7 childcare.’<br />
Tailor-made youth policies<br />
When it comes to the future, alderman Van der Weegen sees<br />
an important role for his municipality in supporting childcare<br />
as a part of the chain of youth organisations. ‘For instance<br />
through so-called “combination officers”, officials whose<br />
job it is to integrate different sectors such as education<br />
and sport or education and culture. Or by offering tailormade<br />
solutions like pre-school and early school education.<br />
I strongly believe we can abandon the generic municipal<br />
policy and work towards tailor-made youth policies as much<br />
as possible.’
Enthusiastic children, pleased parents<br />
Name: Barry van Zomeren, father of Bart (6)<br />
Location: Zo op de Schans, Halsteren<br />
Occupation: Logistic Engineer at Grass Valley Nederland<br />
BV<br />
Name: Liesbeth Kooloos, mother of Florine (9 months)<br />
Location: Zo in de Kleine Kamer, The Hague<br />
Occupation: Employee Planning and Control at the<br />
Tweede Kamer (House of Representatives of<br />
the Dutch government)<br />
Name: Joris Volker, father of Luka (10) and Jelle (7)<br />
Location: Zo op het Groene Hart, Halsteren<br />
Occupation: Commercial Manager Cartoche Fashion/Van<br />
der Steen Lederwaren<br />
Name: Jaklien de Jong, mother of Olivier (4) and Magali (2.5)<br />
Location: Zo aan de 2e Sweelinckstraat, The Hague<br />
Occupation: Interim Director of Personnel and Organisation<br />
Department at one of the ministries<br />
Hoveniersbedrijf<br />
NUYTEN<br />
Voor:<br />
- aanleg tuinen<br />
- onderhoud van tuinen<br />
- (ook jaar abonnementen)<br />
- sierbestratingen<br />
- boomverzorging<br />
Hoveniersbedrijf NUYTEN<br />
Moestraatsebaan 194<br />
4614 PM Bergen op Zoom<br />
T 0164 - 23 56 15<br />
E: info@hoveniersbedrijfnuyten.nl<br />
www.hoveniersbedrijfnuyten.nl<br />
The choice of a childcare centre is important, both for children<br />
and parents. Four parents talk about their reasons for<br />
choosing Zo Kinderopvang & BSO, their expectations and<br />
experiences.<br />
Choosing Zo<br />
Interacting with other children seems to be one of the most<br />
important reasons for these parents’ choice of childcare. ‘This<br />
is a good way for our daughter to get used to other children and<br />
to other people taking care of her,’ Liesbeth says. She chose<br />
Zo because of its location and the good things she had heard<br />
about it. ‘This centre is literally at work, which is very convenient.<br />
I also had some positive recommendations from my<br />
colleagues.’<br />
Jaklien has experienced the advantages of a day-care centre<br />
over a babysitter at home. ‘I’ve heard friends complain about<br />
the babysitter calling in the morning to say she is ill. They then<br />
have to arrange for an alternative at very short notice. I’m very<br />
happy I do not have to worry about that.’ Taking her children<br />
to their grandparents was not an option for her as they live too<br />
far away. Barry says that he expressly chose not to involve the<br />
grandparents. ‘The grandparents’ only role should be to spoil<br />
Bart. And yes, childcare comes at a price, but in return your<br />
child gets wonderful opportunities to develop.’<br />
Expectations<br />
When you bring your children to a childcare centre your expectations<br />
are high. For parents it is of the utmost importance that<br />
it is safe, professional and offers stability. ‘Teachers who know<br />
what they are doing and what sort of attention a child needs,<br />
is what I expect from a childcare centre,’ Joris explains. Safety<br />
is very important to him as well. Liesbeth agrees, and in her<br />
opinion the term safety covers many things. ‘An unchanging<br />
group of teachers is also part of a safe environment, too many<br />
changes are not good. When one of the permanent teachers<br />
got another job, it took Florine quite a while to adjust. We have<br />
noticed she is calmer again, now that t<strong>here</strong> is a new permanent<br />
teacher.’ Barry is very happy about the ‘familiar faces’ at his<br />
child’s group. ‘It offers clarity and structure.’<br />
Enthusiastic children<br />
Maybe even more important than the parents’ expectations,<br />
are the children’s experiences. Jaklien can see that her children<br />
look forward to going to Zo. ‘Even on the few occasions when<br />
saying goodbye in the morning was a bit hard, Magali would always<br />
be beaming with joy when we picked her up at the end of<br />
the day. And Olivier even missed his teacher when he went on<br />
holiday. As a mother it is wonderful to see that your child feels<br />
so safe with a teacher that a strong bond develops between<br />
them.’ Joris has also noticed that his children enjoy being at the<br />
Verkaart Haaglanden<br />
De Lierseweg 7-9<br />
2291 PD Wateringen<br />
tel 070-3091313<br />
fax 070-3295204<br />
Verkaart Midden Noord<br />
Noordersluisweg 2<br />
8243 PR Lelystad<br />
tel 0320-222599<br />
fax 0320-222521<br />
childcare centre. ‘Children will always tell you straightaway if<br />
they do not like something, but whenever they talk about Zo<br />
they sound happy and they enjoy going t<strong>here</strong>.’<br />
Staying informed<br />
Liesbeth’s daughter is too small to talk about her experiences,<br />
but still she is kept well informed about her child’s day at the<br />
centre. ‘The centre keeps notes in Florine’s personal notebook<br />
on what happens during the day and we both talk to the teachers<br />
about her day when we pick her up.’ Barry fully agrees<br />
that he is well informed about his child’s daily adventures. ‘I try<br />
to pick up Bart a bit earlier at the day-care centre nowadays.<br />
More often than not they are still playing outside or busy with<br />
an activity indoors. This gives me the opportunity both to see<br />
what he is doing and to talk about his day with his teacher.’<br />
‘Children will always tell you<br />
straightaway if they do not like<br />
something, but whenever they talk<br />
about Zo they sound happy and<br />
they enjoy going t<strong>here</strong>’<br />
Added value<br />
All parents agree that Zo Kinderopvang & BSO has an added<br />
value for the children and themselves. Jaklien: ‘Absolutely!<br />
Children are socially active at a young age and undertake all<br />
sorts of things with their peers. If I was not working, I would<br />
never be able to offer such a wide variety of activities to my<br />
child.’<br />
Verkaart is niet zo maar een installatiebedrijf. Wij bestaan dankzij hard werken,<br />
ervaring, perfecte apparatuur en uitgekiende techniek.<br />
Vestigingen<br />
070-30 91 313 | info@verkaart.nl | www.verkaart.nl<br />
Verkaart Rijnmond<br />
Zeemanstraat 15<br />
2991 XR Barendrecht<br />
tel 010-2921744<br />
fax 010-2921740
Een zorg<br />
minder<br />
Scheveningseweg 52, Den Haag<br />
Postbus 85563, 2508 CG Den Haag<br />
t +31 (0)70 3615048<br />
f +31 (0)70 3615400<br />
www.gmw.nl<br />
Zo International<br />
In The Hague, the international city of peace and justice,<br />
Zo also looks after non Dutch children. A growing part of<br />
the international community in The Netherlands consist of<br />
young expats, Deborah Valentine has noticed. As director of<br />
ACCESS, the organisation supporting the international community<br />
in The Hague, she is delighted about the collaboration<br />
with Zo Kinderopvang & BSO.<br />
Deborah Valentine, born in Canada and resident in The Netherlands for the past 19<br />
years, is responsible for the daily management of ACCESS and its strategy for the<br />
future. Another part of her role is trying to identify the people who would benefit from<br />
support from ACCESS.<br />
Collaboration<br />
Zo started working with ACCESS to support expat parents as effectively as possible.<br />
‘ACCESS gave a presentation at one of the childcare centres,’ reports Deborah<br />
Valentine enthusiastically. ‘I thought it was a wonderful example of how Zo<br />
employees take the time and effort to identify the issues for international children and<br />
their parents, and how they can improve to comply with certain needs.’<br />
Expectations<br />
In her interaction with parents from different backgrounds Deborah has noticed that<br />
t<strong>here</strong> is a difference in expectations of childcare. ‘In Latin America childcare is much<br />
more educational, almost similar to pre-school education. French parents are used<br />
to their child getting a hot meal around lunch time. Being outside a lot is important<br />
in almost every culture. But in the end every parent, irrespective of their culture,<br />
wants a childcare centre w<strong>here</strong> they feel good about leaving their child and which<br />
their child enjoys attending. Zo Kinderopvang & BSO has a number of centres w<strong>here</strong><br />
international children are looked after. All educational employees working <strong>here</strong> take<br />
extra English classes to be able to communicate properly with the parents.<br />
All information is available in both Dutch and English.<br />
Q & A with<br />
Ingrid van Engelshoven<br />
Children are the future. Zo believes that every ethical investment in a child’s development is<br />
an investment in the future of a better, stronger and more sustainable Netherlands. But at<br />
the same time we realise that not every child gets the same opportunities to develop, as they<br />
do not always all have a rich variety of possibilities during their childhood.<br />
What is your wish for all children or, in other words, what<br />
opportunities do you believe are most important for children?<br />
Every effort should go into providing children with<br />
opportunities. Parents, education and environment all play an<br />
extremely important part in that. It is important that all parties<br />
involved with a growing child are in contact with each other. If<br />
you know each other, you can work together, and a child will<br />
benefit from that. A child should get every opportunity to excel,<br />
both at home and at school. And not only on an intellectual<br />
level, but also in a social and emotional sense and through<br />
sports and cultural activities. When we challenge children in all<br />
these areas, you will see w<strong>here</strong> the possibilities and limitations<br />
lie.<br />
In your opinion what role could childcare play in this?<br />
Playing together means learning together. Childcare long ago<br />
ceased being just a place to bring your children to during the<br />
day. It is a wonderful opportunity to support boys and girls<br />
in their development. T<strong>here</strong> is a real increase in playgroups<br />
and childcare actively helping children with their language<br />
development, which will prevent problems in primary school.<br />
As well as being a place for development, childcare is also a<br />
Isa (3,5): ‘When can I go to day care and my friends again?’<br />
Olivier (8): ‘Mum, can I go to the holiday care? We are going<br />
to spray graffiti!’<br />
Blazen!<br />
Buren van Velzen Guelen feliciteert<br />
Zo, Corona en alle medewerkers met<br />
20 jaar blije kinderen.<br />
www.bvvg.nl<br />
Alderman responsible for Education<br />
and Welfare in The Hague<br />
means of supporting the employment market. By providing<br />
childcare, parents can both work and develop themselves in<br />
the way they want.<br />
Do you as a working mother have any advice for working<br />
parents?<br />
What applies to children applies to parents as well: continue<br />
your self-development. Giving yourself the space and time<br />
to do so, does not automatically mean you are neglecting<br />
your child. A child only benefits from a parent who has had an<br />
enjoyable day at work. The moments you spend as a family<br />
might be less frequent, but because of that will be more<br />
intense.<br />
Any thoughts on Zo’s anniversary?<br />
To start a childcare centre is one thing. Carrying it on is another<br />
thing altogether, especially these days. So an anniversary really<br />
is something to celebrate. Parents trust you with their children,<br />
which is not something you do lightly. You could see this<br />
anniversary as a mark of the parents’ appreciation. I personally<br />
would like to congratulate you and wish you all the best for the<br />
future.
Childcare offers added value,<br />
for parents and children<br />
Congratulations on your Award.<br />
Thank you! It was a very special meeting in Washington. A<br />
hundred women were nominated, all of them in different<br />
ways involved in improving the position of women and<br />
minorities around the world. For instance, t<strong>here</strong> was a woman<br />
from Gambia, who started collecting plastic waste which,<br />
together with other local women, she used to make bags and<br />
other products to sell. The women involved earned their own<br />
income in this way and were able to live independently. It was<br />
wonderful to hear about all these initiatives.’<br />
Why is this subject so important to you?<br />
‘I come from a close family with four children. As the only girl,<br />
I was treated exactly the same as my three brothers and had<br />
the same opportunities as them. But some of my friends were<br />
treated differently. The boys would be studying at the table,<br />
while the girls had to help out in the house. This upset me a<br />
lot.’<br />
Your aim is for t<strong>here</strong> to be more women in higher positions. Is<br />
The Netherlands behind on this?<br />
‘Yes, it is, but fortunately we are making good progress.<br />
Fifteen years ago around 50% of Dutch women had a job,<br />
currently this number is around 78%.’<br />
Why do you think t<strong>here</strong> are relatively few women in high<br />
positions?<br />
‘The first reason is that The Netherlands has a long tradition<br />
of the man as breadwinner. Secondly, the government plays<br />
a role in encouraging participation in the labour market. In<br />
the past the Dutch government was not as active in this role<br />
‘Cherish the combination of working<br />
and family life in order to further<br />
develop yourself as parents’<br />
as some other European countries. Furthermore a proper<br />
infrastructure for combining your private life and your work<br />
is a necessity. So childcare and after-school care should be<br />
available everyw<strong>here</strong> and it should be built around themes<br />
such as quality. Since the introduction of the Dutch Childcare<br />
Act in 2005, childcare businesses have really started to<br />
implement this infrastructure. Of course, the cultural values<br />
and standards of Dutch women are an influence as well.<br />
They must want to work and realise their own ambitions<br />
themselves.’<br />
What would help women to achieve those high positions?<br />
‘I am convinced that if women, the government and<br />
employers all took responsibility for this objective, women<br />
would have an increasingly prominent position. Employers<br />
must create the appropriate infrastructure and preconditions,<br />
society should start to accept women working, women will<br />
start to work to achieve their ambitions and encourage<br />
each other in this, men will have to take on some family<br />
responsibilities, and adequate and appropriate childcare<br />
should be available.’<br />
You do not set a quota for women.<br />
‘That is correct. I do not support quotas set by the<br />
government. It is much more important to plan how to realise<br />
the aim of getting more women into employment and into<br />
high positions. Now that the government is cutting back<br />
on the childcare allowance, many women are considering<br />
working less.’<br />
What is your opinion about that?<br />
‘I feel that women often give up their own careers too quickly.<br />
Of course childcare costs money, but it is only temporary.<br />
Developing your career so that it fits in with what you want is<br />
for the rest of your life. It is an investment in yourself and an<br />
example for your children. In addition, childcare also has an<br />
added value for the rest of a child’s upbringing, they learn a<br />
lot socially speaking. It has a social function for the parents<br />
as well; t<strong>here</strong> is a lot of interaction between the parents.’<br />
You have an impressive career. How did you succeed in<br />
combining this with a happy personal life?<br />
‘Designing your life is all about making choices. I have always<br />
specifically chosen to develop my own talents. Of course it did<br />
help that my husband Constant (Constant van Gestel, late<br />
husband of Sybilla Dekker) completely supported me in this.<br />
We have always shared the responsibilities for our personal<br />
life and our family. If you make conscious choices, you will<br />
find your way naturally.’<br />
What would be your advice for working women or parents?<br />
‘Cherish the combination of working and family life in order<br />
to further develop yourself as parents. Really think through<br />
your decision before stepping back from your career, try not<br />
to do this just for financial reasons. Children grow up and<br />
move on. It is important that, as well as being a parent, you<br />
are yourself and that you continue to develop as a person and<br />
as a couple.’<br />
Sybilla Dekker was the Minister of Housing, Spatial Planning<br />
and the Environment from 2003 to 2006. Since 2008 she<br />
has been, among other things, chairperson of Taskforce and<br />
Stichting Talent naar de Top (‘Talent to the top foundation’),<br />
through which she dedicates herself to leadership and<br />
emancipation for women.<br />
Working together<br />
with parents<br />
improves childcare<br />
Childcare in the Netherlands is already of a high quality,<br />
but t<strong>here</strong> are some areas, such as collaboration with<br />
parents, which could be improved. With over thirty years<br />
of experience as an educationalist in the childcare sector,<br />
Kok van der Meer helps Zo to improve even further.<br />
Level of quality<br />
The educational quality of childcare comes first in<br />
The Netherlands. This was made even more apparent<br />
when in 2006, in my role as chairperson of the Landelijk<br />
Pedagogenplatform (‘Dutch National Platform for<br />
Educationalists’) I took the initiative in developing the<br />
Pedagogisch Kader Kinderopvang (‘Childcare Educational<br />
Framework’). T<strong>here</strong> was talk of offering childcare of different<br />
‘levels of quality’, so that parents with a lower income could<br />
opt for a simpler form of childcare. However, educationalists,<br />
managers and educational employees all soon agreed that<br />
in childcare t<strong>here</strong> is no such thing as a lower level of quality.<br />
T<strong>here</strong> is only one level of quality. This has been set out in<br />
the Educational Framework and has been adopted as the<br />
national standard by the State Secretary at that time. The<br />
Framework not only includes requirements regarding quality<br />
but also describes a number of ‘speelleergebieden’ (‘learning<br />
through play areas’) and a range of activities to be used in<br />
these areas. For day care these areas cover movement and<br />
sensory perception, language and communication, arranging,<br />
measuring and calculation, sound, music and dance, and<br />
nature and expression.<br />
Collaboration<br />
After this I wanted to progress my career in childcare. I<br />
noticed that parents were still seen as customers rather than<br />
partners, so I decided to focus on collaboration between<br />
parents and childcare.<br />
‘Trusting their own strength<br />
makes children strong’<br />
In my current position as educationalist at Zo I have now<br />
made arrangements with parents to increase the range of<br />
activities within the ‘learning through play areas’. I really<br />
look forward to making the areas included in the Educational<br />
Framework even more professional, working together with<br />
the educational employees (the professionals from the work<br />
area) and the parents (the partners in upbringing).<br />
If you would like to find out more about the Childcare<br />
Educational Framework, please go to<br />
www.pedagogischkader.nl or ask for a copy at one of our<br />
centres. The website and the Educational Framework are<br />
only available in Dutch.<br />
in 5 minuten<br />
je ARBO-kosten<br />
naar euro<br />
Mollerusstraat 1<br />
3743 BW BAARN<br />
Telefoon 035 750 32 00<br />
kijk op www.arboz.nl
Wijkcentrum de Moerkens<br />
feliciteert<br />
Torn feliciteert de Jarige Jet<br />
Wijkcentrum de Moerkens Wijkcentrum de Moerkens<br />
Al 20 jaar op hoog niveau bezig met kinderopvang<br />
Wijkcentrum feliciteert de Moerkens feliciteert<br />
Al 20 jaar bezig voor kinderen, het dierbaarste bezit<br />
feliciteert<br />
Al 20 jaar net dat stapje extra<br />
Wijkcentrum met de hun Moerkens 20 jarig bestaan.<br />
Al 20 jaar hoge eigen stellen aan iedereen<br />
feliciteert<br />
die verbonden is met de organisatie<br />
met hun 20 jarig bestaan. met hun 20 jarig bestaan.<br />
met hun 20 jarig Bent bestaan.<br />
u nog op zoek naar mooie ruimte voor uw bedrijf, eigen zaak of praktijk?<br />
Bij de Moerkens is nu ruimte te huur.<br />
Bent u nog op zoek naar mooie ruimte voor uw bedrijf, eigen zaak of praktijk? Bent u nog op zoek naar mooie ruimte voor uw bedrijf, eigen zaak of praktijk?<br />
Bij de Moerkens is nu ruimte te huur. Wijkcentrum de Moerkens<br />
Bij de Moerkens is nu ruimte te huur.<br />
Kapittelstraat 21<br />
met hun 20 4614 EK jarig Bergen op Zoom bestaan.<br />
Bent u nog op zoek naar mooie ruimte voor uw bedrijf, eigen zaak of praktijk?<br />
0164-273021<br />
Bij de Moerkens is nu ruimte te huur.<br />
info@wijkcentrumdemoerkens.nl<br />
Wijkcentrum de Moerkens<br />
Wijkcentrum de Moerkens<br />
Kapittelstraat 21<br />
Kapittelstraat 21<br />
4614 EK Bergen op Zoom<br />
4614 EK Bergen op Zoom<br />
Wijkcentrum de Moerkens<br />
0164-273021<br />
0164-273021<br />
Kapittelstraat 21<br />
info@wijkcentrumdemoerkens.nl<br />
info@wijkcentrumdemoerkens.nl<br />
4614 EK Bergen op Zoom<br />
0164-273021<br />
Bent u nog op zoek naar mooie ruimte voor uw bedrijf, eigen zaak of praktijk?<br />
info@wijkcentrumdemoerkens.nl<br />
Bij de Moerkens is nu ruimte te huur.<br />
Wijkcentrum de Moerkens<br />
feliciteert<br />
Kinderopvang<br />
ontwikkelt<br />
Wijkcentrum de Moerkens<br />
Kapittelstraat 21<br />
Kinderopvang is veel meer dan 4614 alleen EK Bergen de op Zoom<br />
0164-273021<br />
mogelijkheid voor ouders om te werken.<br />
info@wijkcentrumdemoerkens.nl<br />
Kinderen die naar de opvang gaan ontwikkelen<br />
meer zelfvertrouwen en intelligentie. Dagelijks<br />
zijn in alle kinderopvangorganisaties dan ook<br />
professionals bezig met de beste manier om<br />
kinderen tot die ontwikkeling te laten komen.<br />
Kinderen krijgen de kans om ervaringen op te<br />
doen, met andere kinderen te spelen, te leren,<br />
én vrienden te maken. Kinderopvang ontwikkelt.<br />
met hun 20 jarig bestaan.<br />
Gefeliciteerd<br />
Zo Kinderopvang met<br />
jullie 20e verjaardag!<br />
Bent u nog op zoek naar mooie ruimte voor uw bedrijf, eigen zaak of praktijk?<br />
Bij de Moerkens is nu ruimte te huur.<br />
Wijkcentrum de Moerkens<br />
Kapittelstraat 21<br />
4614 EK Bergen op Zoom<br />
0164-273021<br />
info@wijkcentrumdemoerkens.nl<br />
Namens voorzitter, bestuur, directie,<br />
bureau en alle leden van de vereniging.<br />
Zo’s services<br />
Balancing work and family life is quite a challenge. Zo<br />
Kinderopvang & BSO offers services in addition to their<br />
childcare to help you with this challenge. More information<br />
about these additional services can be found on our website<br />
www.zokinderopvang.nl.<br />
Zo on Location<br />
Do you have a business event, office party, wedding or other<br />
party coming up? Ensure your children will have a wonderful<br />
time as well with Zo on Location. Zo will look after the children,<br />
offer exciting activities and creative workshops, provide cosy<br />
and safe places to sleep and, if required, will supply healthy<br />
and fresh food. Zo on Location works exclusively with qualified<br />
educational employees who hold a Certificate of Good Conduct<br />
Al bijna 20 jaar op hoog niveau bezig met<br />
accountancy, belastingadvies en het verbeteren<br />
van de prestaties van ondernemingen<br />
Al bijna 20 jaar bezig met ondernemingen,<br />
het kostbaarste bezit<br />
Al bijna 20 jaar net dat stapje extra<br />
Al bijna 20 jaar hoge eigen stellen aan iedereen<br />
die verbonden is aan de organisatie<br />
Fascinatio Boulevard 762<br />
2909 VA Capelle aan den IJssel<br />
Telefoon 010-4509977<br />
Telefax 010-4580403<br />
E-mail info@torn.nl<br />
www.torn.nl<br />
Zo hands out presents for its 20th anniversary!<br />
<br />
If you would like to find out more about what Zo has to offer<br />
or if you would like to visit one of our centres, please feel free<br />
to contact our location manager at the centre of your choice.<br />
You will find the contact details on our website www.zokinderopvang.nl.<br />
If you fill in and present this voucher you will receive a small<br />
present as a thank you for your interest in Zo.<br />
Name of child:<br />
Name of parent:<br />
Email address:<br />
and are trained in first aid for children. Zo on Location offers<br />
flexible childcare in line with your personal wishes.<br />
Zo Educational Services<br />
Zo Educational Services will answer all your questions about<br />
the upbringing of your child. From how to handle the terrible<br />
two’s to potty-training: our educationalists will be able to<br />
advise and support you. Zo Educational Services works in accordance<br />
with a privacy protocol so all information which you<br />
and the educationalists share is confidential. Zo Educational<br />
Services operates completely independently and has no ties<br />
with any official organisations. This means that if you ask for<br />
help we will not direct you to child services or any similar organisation,<br />
but will offer a helping hand with the upbringing of<br />
your child.<br />
Zo Children’s Hairdresser<br />
Every eight weeks a special children’s hairdresser will visit your<br />
Already a customer of Zo Kinderopvang & BSO?<br />
Please cut out this voucher and hand it in: as a thank-you<br />
for your loyalty you will get an extra day of Zo childcare for<br />
free*!<br />
* This voucher is valid until 30 June 2013. All Zo regulations for<br />
requesting an extra day apply.<br />
Name:<br />
Location:<br />
Name of child:<br />
<br />
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child’s centre. Nathalie, owner of children’s hair salon Kids<br />
Only, cuts children’s hair at the Hague centres. At the centres<br />
in Brabant Bianca has that honour. Some children find going to<br />
the hairdresser a bit scary. This is why your child will have his<br />
or her hair cut in the safety of the group room surrounded by<br />
their own teacher and group members. Nathalie and Bianca are<br />
both very experienced and will do everything to put your child<br />
at ease. While the teacher reads to or talks with your child, they<br />
will swiftly and professionally cut your child’s hair in the style<br />
you want.<br />
More information on Zo’s additional services can be found at<br />
all our centres and on our website.<br />
If you have any further questions, please contact<br />
Callista Canters by phone on 070-3458563 or<br />
via e-mail: extradienst@zokinderopvang.nl.<br />
Zo on Location<br />
Whether you are a customer of Zo or not, if you are interested<br />
in Zo on Location, our additional service for your<br />
personal party or business event, please contact us at<br />
info@zokinderopvang.nl and we will send you a tailor-made<br />
quote. Please fill in and present this voucher, to receive a 10% discount<br />
on the quote.<br />
Name of organisation:<br />
Contact person:<br />
Email address:<br />
Telephone number: