NAFIS Annual conference - Daycare Trust
NAFIS Annual conference - Daycare Trust
NAFIS Annual conference - Daycare Trust
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<strong>NAFIS</strong> <strong>Annual</strong> <strong>conference</strong><br />
Workshops<br />
Open Discussion with FIS – Colin Stiles, DfE<br />
A chance to have a question and answer session with the Department for Education. Find out<br />
what other FIS are doing and feedback experiences to the department. Colin Stiles will be on<br />
hand to answer any queries around section 12 and to take your news and views back to the<br />
department. This will be an open discussion that everyone will have the opportunity to attend.<br />
Keeping FIS Intact in the Call Centre – Gavin Barber, Oxfordshire FIS<br />
Oxfordshire FIS moved their FIS into their customer service centre a short while ago, but they<br />
have moved the service entirely intact. Gavin and colleagues from the Customer Service Centre<br />
will be describing how this was done, the benefits of keeping the service intact and proving how<br />
savings can be made and how working with the centre is possible without compromising service<br />
delivery.<br />
Rebuilding an FIS – Anita Abram, Suffolk FIS<br />
Suffolk FIS was contracted out to the private sector. Following a major change at the county<br />
council, this decision was reversed. Anita has been in charge of rebuilding an FIS to its previous<br />
high standards. At a time of cuts and loss of FIS services, Anita will be showing how her service<br />
has bucked the trend and provides a beacon of hope for us all!<br />
Performance Measures & Impact – Niall MacVicar, York FIS<br />
This workshop will look at different models to measure the performance and impact delivered by<br />
Family Information Services. With many Family Information Services currently finding<br />
themselves under review, being able to clearly evidence outcomes and value for money is of<br />
greater importance than ever before. The workshop will draw on examples of existing practice<br />
across the country and practically explore different models and options for FIS to consider<br />
implementing in their own local area.<br />
Engaging with parents workshop – Esther Burridge & Roz Hampson, <strong>Daycare</strong> <strong>Trust</strong><br />
This workshop aims to highlight resources to help FIS reach vulnerable families. It will look at<br />
the practicalities of setting up a Parent Champions scheme and gives more examples of how to<br />
reach vulnerable families. It includes case studies from Liverpool and Southwark Parent<br />
Champions on working with families from abroad and those with disabled children.
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