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COLOCATION SERVICES - FIRST COLO GmbH

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CENTRAL OFFICE<br />

First Colo <strong>GmbH</strong><br />

Kastelburgstraße 74c<br />

81245 München<br />

Telefon: 0800 2555 7777<br />

Telefax: 0800 2555 7770<br />

Email: info@first-colo.net<br />

DATA CENTER<br />

First Colo <strong>GmbH</strong><br />

Hanauer Landstr. 291b<br />

60314 Frankfurt am Main<br />

Telefon: 0800 2555 7777<br />

Telefax: 0800 2555 7770<br />

Email: info@first-colo.net<br />

WWW.<strong>FIRST</strong>-<strong>COLO</strong>.NET<br />

BUSINESS SEGMENTS<br />

<strong><strong>COLO</strong>CATION</strong> <strong>SERVICES</strong><br />

GAMESERVER <strong>SERVICES</strong><br />

SECURITY SOLUTIONS<br />

IN-HOUSE DEVELOPMENT<br />

ONE STEP AHEAD<br />

<strong><strong>COLO</strong>CATION</strong> <strong>SERVICES</strong>


<strong>FIRST</strong> <strong>COLO</strong> GMBH<br />

We are an experienced, high-performance partner for professional and<br />

future-oriented data centre solutions located in Frankfurt and Munich.<br />

Our core-competence is the leasing of housing areas - no matter if it is a<br />

single sever, a 19-inch rack or even a whole cage.<br />

Complex internet connections, common network engineering, individual<br />

software solutions and standardized support are further successful fi elds<br />

of business, which are constantly expanded and kept state-of-the-art.<br />

Our employees are high-qualifi ed, trained regularly and characterized by<br />

long years of experience.<br />

An important part of our business relations is service. Being a customer<br />

you are allocated a permanent contact person with above average high<br />

availability, who will respond fast, reliably and unbureaucratically to all<br />

of your wishes and needs.<br />

WAY OF DEVELOPMENT<br />

2001 Formation of Servernetworks<br />

Core-competence in the range of game servers and e-sports<br />

2005 Change of company’s name and legal form to<br />

Digitallabs Networks <strong>GmbH</strong><br />

Expansion of services by data centre technology,<br />

housing- and hosting-products<br />

2007 Formation of First Colo <strong>GmbH</strong><br />

Merging and progressive enhancement of the offered<br />

services and solutions<br />

2009 Positioning on the market as International carrier<br />

by pan-European network expansion<br />

2010 Construction begins of a high-effi cient<br />

data center in Frankfurt am Main<br />

2011 Completion and commisioning of the new data center


<strong><strong>COLO</strong>CATION</strong><br />

We use a state-of-the-art and profoundly secured data centre<br />

for housing our server systems in Frankfurt, Germany. We<br />

offer optimized storage space for tower servers, single servers,<br />

half racks and full racks in air-conditioned and futureoriented<br />

premises. If you use a lot of technology or if you are<br />

reliant on a higher-than-average security level, special cages<br />

are available for you. Being an International carrier we also<br />

offer further colocation areas for leasing in many European<br />

locations.<br />

IXP INTERNET EXCHANGE POINT<br />

Starting in Frankfurt /Main we can easily establish excellent<br />

connections to all important joint connections in Germany<br />

on short notice. Thereby we arrange the connection to meet<br />

your requirements regarding ping, bandwidth or system stability<br />

in order to establish ideal premises for game server providers,<br />

one-click- or web-hosts.<br />

RELOCATION SERVICE<br />

To simplify your relocation to one of our colocations within<br />

Europe our experienced moving service reliably takes care of<br />

all necessary steps.<br />

HIGHLIGHTS<br />

Multi gigabit connection to various carriers<br />

We use 100% eco power<br />

Exceptionally short distance to DE-CIX of less than 500m<br />

Located centrally and with easy access to A661<br />

ECOPOWER<br />

C E R T I F I E D S U S T A I N A B I L I T Y<br />

Reasonable priced fl oor space for servers larger<br />

than 1U or tower-servers - of course with fi rstclass<br />

and stable grid connection.<br />

Fair calculated half- and full-racks without cut-back<br />

of service - one of the most favourable and stable<br />

offers on the market.<br />

DEDICATED SERVER<br />

Businesses can act successfully and effi ciently and can<br />

operate projects smoothly and profi tably only by having<br />

an ideal and 100% reliable technological basis. We provide<br />

you with exactly this crucial basis: In a fl ash, stateof-the-art<br />

server systems with fi rst-class performance<br />

and excellent system stability and which are exactly<br />

matched to your needs are at your disposal - and all of<br />

that at a fair calculated price-performance ratio.<br />

WARRANTY EXTENSION<br />

We are so much convinced of our individually confi gured<br />

hardware and its reliable operation that we offer a<br />

24-months warranty on our systems.<br />

ACCESS AUTHORIZATION<br />

Via our NOC (Network Operation Center) you have a<br />

24/7 access to your servers. An automatic monitoring<br />

function self-actingly provides you with all necessary<br />

information via SMS or e-mail.<br />

MANAGED SERVER<br />

Naturally, our administrators will maintain your technical<br />

equipment, if desired. The scope of our services does<br />

not only include installations, confi gurations, updates,<br />

backups and hardware exchange, but also a highly qualifi<br />

ed emergency service team which is on your personal<br />

disposal 24 hours a day and will immediately react to<br />

your call.<br />

SECURITY SOLUTIONS<br />

To secure your server systems against DDoS attacks<br />

(Distributed Denial of Service), we developed an extremely<br />

successful tool which independently and reliably<br />

identifi es DDoS attacks and automatically takes countermeasures.<br />

We will be pleased to provide you with<br />

further information on the multiple functions and possibilities<br />

of this tool.<br />

High level security for your server systems and data<br />

in our cages - of course at full service.


HOUSING & HOSTING INTERFACE<br />

Many customers are not able to expand their product range<br />

due to development costs or due to a lack of expert knowledge.<br />

Our interfaces constitute a White Label-Solution - with nearly<br />

unlimited room for expansion.<br />

MULTIPLE FUNCTIONS<br />

The housing- and hosting-interface is a so-called proactive<br />

interface, able to independently carry out action. The web interface<br />

offers a large number of functions, each module being<br />

restrictable via an allocation of rights, e.g. in order to generate<br />

individual client accounts.<br />

Customer administration, a ticket system, various monitoring<br />

services and RDNS administration are only some examples of<br />

the functional scale of the web interface. Apart from these said<br />

functions, complete billing, including automatic traffi c measurement,<br />

is made possible.<br />

HARDWARE MANAGEMENT<br />

In order to have an overview at any time the interface allows<br />

for an administration of hardware. For this purpose, integrated<br />

hardware may be directly graphically integrated into, shifted<br />

between or removed from racks via an AJAX-control. Moreover,<br />

servers are identifi ed on the basis of their MACaddress and can<br />

easily be found again via the switchports. The extremely fi ne<br />

resolution of the racks enables a determination of each unit<br />

accurate to a borehole.<br />

OPTIMIZED FEATURES<br />

The web interface excellently works together with Juniper- as<br />

well as with Cisco-equipment. Besides the graphical views of<br />

port occupancy and confi guration, there is also the possibility<br />

of confi gurating the network, retrieving SNMP-data and confi -<br />

gurating VLANs via the web interface. Technical components,<br />

for example modular switches, can be displayed as well as common<br />

rack or edge switches. Each port is additionally linked to<br />

its own special traffi c graphics which can be displayed up to an<br />

accuracy of 30 seconds via zoom function.<br />

DDOS SECURITY<br />

To protect our customers from so-called DDoS attacks (Distributed<br />

Denial of Service), we developed our own Linux tool for<br />

detecting attacks. This tool is able to independently identify<br />

DDoS attacks and to automatically initiate countermeasures.<br />

BASIC CONFIGURATION<br />

Examples of common activities of this security measure are e.g.<br />

automatic sending of SMS and e-mails to the administrators as<br />

well as fully automatic blackholing of the attacked IP address.<br />

The prompt blackholing of an IP address is achieved via an API<br />

(Application Programming Interface) which we especially developed<br />

for our hosting interface. It enables allautomatic blocking<br />

of IPs directly via our backbone.<br />

ADVANCED FEATURES<br />

This tool is, however, just one feature of an effective protection<br />

against external attacks. We offer you the possibility to create<br />

your own fi ltering rules and to add them to the backbone. Possible<br />

fi lters are, for example, restricting target IPs, fi ltering of<br />

sources or also examining and identifying packet types. In particular<br />

in the fi eld of DDoS security, our technical experts have<br />

many years of experience and well-founded knowledge.<br />

Considerably better performance and less DDoS<br />

attacks thanks to the intelligent and fl exible<br />

First Colo DDoS Solution. Your system may<br />

concentrate on what is essential:<br />

smooth server operation.<br />

DOS UND DDOS<br />

A DoS (Denial of Service) is an attack on a server in a network<br />

aimed at disabling its service, i.e. its availability. Usually, this<br />

is done by means of overloading. If the attack is effected coordinated<br />

from a large number of other systems, this is called<br />

DDoS (Distributed Denial of Service).<br />

Such attacks are usually not carried out manually but via<br />

backdoor programs or the like, which independently spread<br />

through other computers in the network. A so-called DDoS<br />

daemon waits for instructions to attack certain targets, i.e. to<br />

continuously send data to a target.

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