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CONTENTS<br />

IN THIS ISSUE . . .<br />

Viewpoints<br />

From the Chair<br />

Hal Kirkwood page 1<br />

Editor's Epitome<br />

Victoria A. Platt page 2<br />

Columns<br />

Featured Article<br />

Gayle Gossen page 3<br />

Connections<br />

John Ganly page 5<br />

Mentoring Milestones<br />

Laura Leavitt page 7<br />

Making Marketing Materialize<br />

Cris Olson page 9<br />

On the Job<br />

Sylvia R. M. James page 11<br />

Conference Connections<br />

<strong>Division</strong> Recognizes Contributions<br />

Toby Pearlstein page 13<br />

Grants and Stipends Winners<br />

Awilda Reyes page 15<br />

Centers of Excellence Awards<br />

Leslie Reynolds page 23<br />

NewsNotes<br />

SLA News page 27<br />

Treasurer’s Report page 28<br />

B&F <strong>Division</strong> Roster page 29<br />

<strong>THE</strong> <strong>BULLETIN</strong><br />

The Newsletter of the <strong>Business</strong> and <strong>Finance</strong> <strong>Division</strong><br />

Established 1958 <strong>Special</strong> <strong>Libraries</strong> Association<br />

Number 136, Fall 2007<br />

From the Chair<br />

Hal Kirkwood<br />

Its unbelievable how fast time flies. It seems like<br />

just yesterday we were all planning the sessions,<br />

partnering with vendors, and coordinating the events<br />

for SLA Denver. And now . . . we’re into the start of<br />

the fall semester . . . planning for Seattle is moving<br />

right along . . . and there are still so many initiatives<br />

to move forward on and e-mails to send out.<br />

I’d like to show my sincere thanks and appreciation to<br />

all of the board members and volunteers, including<br />

Toby Pearlstein, Ann Cullen, Gayle Gossen, Miguel<br />

Figueroa, Amy Affelt, Cris Kinghorn, Sylvia James,<br />

Terri Brooks, and so many others. I cannot thank this<br />

group enough.<br />

I also want to thank our incredibly generous<br />

sponsors without whom we could not offer the<br />

interesting sessions and excellent open houses:<br />

Alacra, Copyright Clearance Center, Datamonitor,<br />

PreNax, Dow Jones/Factiva, World Bank<br />

Publications, Ipreo, Serial Solutions, Lexis Nexis,<br />

EBSCO, Wall Street Journal Online, Global Insight,<br />

Plunkett Research, InfoCurrent, Thomson Financial,<br />

10k Wizard, ProQuest, Thomson Dialog, BNA,<br />

Alert Publications, Skyminder, ISI Emerging<br />

Markets, OneSource, Books 24x7, and Standard &<br />

Poor’s. We look forward to partnering with you all<br />

again for Seattle!<br />

Also, the SLABF Wiki (http://www.slabf.org/<br />

resources.html) continues to grow . . . consider taking<br />

a look at it and adding your favorite resource or two.<br />

The value of this will increase if we all participate!<br />

The end of the year is not far off and with that I<br />

will pass the gavel to Cris Kinghorn as the<br />

incoming chair at the Leadership Summit in<br />

Louisville, Kentucky. Cris is hard at work to bring<br />

a spectacular conference for the B&F <strong>Division</strong><br />

members. Start to plan now to attend SLA Seattle=


B&F Bulletin<br />

(http://www.sla.org/content/Events/<br />

conference/ac2008/index.cfm). The<br />

conference in Seattle is the fiftieth<br />

anniversary of the merger between<br />

the <strong>Business</strong> <strong>Division</strong> and the<br />

<strong>Finance</strong> <strong>Division</strong>, and I know Cris<br />

has planned some great activities to<br />

celebrate the merger.<br />

As always . . . contact me if you have comments,<br />

suggestions, or criticisms about what we’re doing. We<br />

try to provide value to your membership in the B&F<br />

<strong>Division</strong>.<br />

Hal Kirkwood Purdue University<br />

Kirkwood@purdue.edu 765/494-2921<br />

Editor<br />

Victoria A. Platt<br />

Advertisement & Subscription Manager<br />

Ann Cullen<br />

Art Direction<br />

Diane Evans<br />

<strong>Division</strong> Web Master<br />

Brent Nunn<br />

© 2007 <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> Bulletin (ISSN:<br />

1048-5376) is published three times each year. Non-<br />

<strong>Division</strong> members may subscribe for $30.00 per year.<br />

Please send subscription requests to the Advertising &<br />

Subscription Manager.<br />

The Bulletin is indexed in Library Literature and<br />

Information Science Abstracts.<br />

Editor’s Epitome<br />

Victoria A. Platt<br />

Fall is my favorite time of the<br />

year. Back-to-school festivities, college football, and a<br />

Chicago Cubs pennant race are just a few of the<br />

activities that I enjoy in the fall. I also have a lot of fun<br />

pulling this issue together and recalling all of the great<br />

features of the Denver conference.<br />

If your schedule was full and you missed one of our<br />

activities, or if you were unable to attend the<br />

conference, this issue of the Bulletin will help you catchup<br />

on some of our fantastic <strong>Division</strong> activities.<br />

The short descriptions of each award, grant, and<br />

stipend winner are extremely inspiring. Each year I am<br />

impressed with the high quality of work that takes place<br />

within our <strong>Division</strong>. Hopefully, upon reading these<br />

descriptions, you will be inspired to nominate equally<br />

qualified colleagues for this year’s application process.<br />

It’s never too early to start thinking about Seattle 2008.<br />

This issue I have the pleasure of sharing the talents of<br />

two new contributors to the Bulletin. The Featured<br />

Article by Gayle Gossen is a concise look at<br />

“Networking Know How.” While the conference was a<br />

great opportunity for networking, Gayle provides tips<br />

for continuing the process once back in your library.<br />

A new column is also featured in this issue—<br />

“Mentoring Milestones” by Laura Leavitt. Each issue<br />

Laura will collaborate with members of the <strong>Division</strong><br />

and share different perspectives on mentoring within<br />

our profession. As Laura leads the newly reformed<br />

B&F Mentoring Committee into an active role within<br />

the <strong>Division</strong>, we look forward to her next column.<br />

And always entertaining in the Bulletin are the<br />

contributions of our fabulous column editors. Their<br />

commitment to the <strong>Division</strong> is outstanding and well<br />

represented this fall. We hope you enjoy their latest<br />

contributions as well.<br />

Looking ahead to Seattle 2008, your editorial team is in<br />

the planning stages of a “<strong>Special</strong> 50th Anniversary<br />

Edition” of the Bulletin. If you are interested in helping<br />

compile this look back at our <strong>Division</strong>, please contact<br />

me as indicated below.<br />

Vicky Platt Willamette Management Associates<br />

vaplatt@willamette.com 773/399-4314<br />

Spring 2007 2


B&F Bulletin<br />

For some of us, the very mention of the word<br />

“networking” sends our bodies into a flight or fight<br />

response. Today there are many different types of<br />

networking—social networking, computer networking,<br />

a television network. This article is limited to the<br />

Wikipedia definition of marketing networking—<br />

“Networking refers to the art of creating interdependent<br />

or interconnected groups or systems for the mutual<br />

benefit of all members of the ecosystem.”<br />

Networking shouldn’t be stressful; when done correctly<br />

it actually reduces stress and helps you to walk alone<br />

into a crowded room and feel confident. You don’t<br />

need to hide near the bar or the food buffet looking<br />

busy and feeling awkward! You will meet interesting<br />

people and learn interesting things. New social or<br />

professional opportunities could be presented to you.<br />

With all of these benefits, who wouldn’t want to<br />

network?<br />

Some common myths about networking include:<br />

You need to be an extrovert. Wrong! In fact, learning<br />

the simple mechanics of networking helps even the<br />

most introverted personality manage a social<br />

engagement.<br />

You can’t network without something to offer.<br />

Wrong again! The simple fact that you know other<br />

people is enough to start. A colleague of mine in<br />

Halifax started a formalized concept called Reverse<br />

Networking that hosts regular events to raise money for<br />

charity where you promote another professional. For<br />

example, rather than walking around with a badge that<br />

says, “I am an INFORMATION PROFESSIONAL,”<br />

you walk around with a badge that says, “I am not an<br />

ACCOUNTANT but I know someone who is.” That<br />

way, people looking for an accountant know to speak<br />

to you. Everyone knows someone or something so you<br />

can start to network at your next opportunity.<br />

Networking can be rude. Because networking often<br />

involves walking up to people you don’t know and<br />

NETWORKING KNOW HOW<br />

Featured Article<br />

Gayle Gossen<br />

possibly interrupting a conversation, you may feel it’s<br />

rude. It is actually rude not to acknowledge someone<br />

breaking into a conversation. A group may be standing<br />

around a speaker and if you walk up to that group and<br />

wait patiently for the speaker to finish their point, you<br />

should be welcomed into the conversation. Of course,<br />

observing body language will indicate if this is a private<br />

conversation.<br />

Getting Started<br />

Networking online is easier than networking in person<br />

by asking a person to join your LinkedIn<br />

(www.linkedin.com) or Facebook (facebook) network<br />

from the comfort of your home. This will help you get<br />

comfortable with making a request but will not help<br />

you in a social situation.<br />

Approach professionals with jobs that require them to<br />

speak to strangers. In SLA, approach the<br />

president/chair or other executive board member of<br />

your chapter or division. Likely they are at an event to<br />

speak with people and will welcome meeting you.<br />

Introduce yourself to the speaker at a conference<br />

session. Introduce yourself to a colleague in another<br />

department at the company lunch or holiday party.<br />

Some other tips:<br />

Visualize the social situations you will be in over a<br />

year and plan in advance who you will introduce<br />

yourself to.<br />

Come prepared with business cards or personal cards to<br />

give to everyone you meet. Over the course of an event,<br />

especially if it is several days, people may not<br />

remember you. If you are networking to your full<br />

capability you will not remember everyone you met<br />

either.<br />

Set goals on how many people you will meet or how<br />

you will meet them. For example, you can spend an<br />

entire social event introducing yourself to all the other<br />

people who are there alone. They will welcome your<br />

interest! =<br />

Spring 2007 3


B&F Bulletin<br />

Leave an engagement after a few minutes. This keeps<br />

you energized to networking rather than settling down<br />

with the first person you encounter.<br />

Have a firm handshake. A limp handshake does not<br />

instill confidence. Neither does a bone-crushing one.<br />

Keep you name tag on your right between your<br />

shoulder and chest. Pin it on and refrain from using the<br />

lanyard. This prevents people from having to<br />

awkwardly look at your stomach and your nametag<br />

will never be twisted around. As you reach out to shake<br />

hands your name tag will be prominently displayed.<br />

Understand cultural differences. Despite what I said<br />

above, in some cultures it is rude to walk up to a group<br />

and break in. Perhaps how you shake hands is<br />

important. Be aware of where you are and who you are<br />

approaching.<br />

Have a conversation opener. Glance at the television<br />

news or paper before you leave or know some recent<br />

events. At the last SLA conference in Denver, many<br />

conversation openers I heard revolved around<br />

mortgage foreclosures. Comments like “nice weather”<br />

don’t spur a lasting conversation.<br />

Be persistent. If the first person you approach is not<br />

open to conversation try someone else.<br />

Disengaging yourself from a new person also requires<br />

some tips. Rather than excuse yourself to go to the<br />

bathroom or refresh your drink, in which case the<br />

person may accompany you, say something like, “It<br />

was a pleasure to meet you but I promised myself I<br />

would meet 10 people tonight,” or introduce them to<br />

someone else you know in the room.<br />

Of course, networking is not limited to just social events.<br />

Professional networking in your workplace is also very<br />

beneficial. Learning what is driving the business forward<br />

or discovering projects other departments are working on<br />

can only help you increase your profile and professional<br />

competence by stepping in and offering your unique skills<br />

as assistance, such as information gathering or document<br />

organization. If you rarely leave your library or cubicle<br />

you will never learn about these opportunities to become<br />

more central in your organization.<br />

Sometimes you are simply the conduit for a network by<br />

linking one person with another. This is one of the<br />

many satisfying elements of networking that only other<br />

networkers know. So, challenge yourself, meet new<br />

people and get in the know!<br />

Gayle Gossen<br />

Gayle.gossen@gmail.com 416/214-4797<br />

Spring 2007 4


B&F Bulletin<br />

In a global economy where businesses are counted in the<br />

tens of millions, public companies are counted in the<br />

tens of thousands. It is clear that sheer numbers like this<br />

reflect the power of small business in today’s world.<br />

Fostering the development of entrepreneurial activity is<br />

the primary mission of The Small <strong>Business</strong> Resource<br />

Center at the Science, Industry and <strong>Business</strong> Library<br />

(SIBL). During its decade of operation we have<br />

observed thousands of individuals planning their<br />

business, expanding their business, and selling their<br />

business. This same 10-year period has seen academic<br />

business school curriculums move in the direction of<br />

entrepreneurial studies. Investment firms and law firms<br />

have expanded their activities related to small business.<br />

More than any other sector the government (in a<br />

worldwide sense) has recognized the small business<br />

economy. In our daily work and in our planning for the<br />

future entrepreneurship looms large.<br />

Individuals come to the library with a business idea.<br />

Most first timers are unaware of how much time and<br />

effort needs to be invested to bring the idea to reality.<br />

The business plan, the capital search, and the<br />

implementation work separates the men from the boys<br />

(women from the girls). The survivors tread the tough<br />

road to success or to the graveyard of failed ideas.<br />

It has been our goal to provide the resources and<br />

services that will level the playing field as much as<br />

SMALL IS BIG<br />

Connections<br />

John Ganly<br />

possible for the entrepreneur. Print titles such as those<br />

from Entrepreneur magazine (http:///www.<br />

entrepreneur.com) and Inc. (www.inc.com), which<br />

cover specific business opportunities ranging from coin<br />

laundry operations to yarn stores and home cleaning<br />

businesses, are complimented by titles focused on<br />

business plans and export planning. Complimenting the<br />

print materials are a range of on-site advisory<br />

opportunities provided by SCORE (The Service Corps<br />

of Retired Executives) and the New York City Office of<br />

<strong>Business</strong> Development.<br />

The capstone of assistance is the New York City Small<br />

<strong>Business</strong> Resource Center (http://www.smallbiz.<br />

nypl.org), a fully integrated Web site developed by<br />

SIBL staff that provides opportunities for entrepreneurs<br />

to interact with each other and to access remote<br />

planning documents and other development resources.<br />

Perhaps the most revealing statistic related to small<br />

business activity is the fact that over 5 million potential<br />

client lists were downloaded in FY07 from<br />

ReferenceUSA. In one way or another, all of us in the<br />

information profession are involved in small business<br />

and we are an important lever for the expansion of this<br />

sector.<br />

John Ganly New York Public Library<br />

jganly@nypl.org 212/592-7261<br />

From time-to-time Out of the Box articles are published in the<br />

Bulletin in order to acquaint the B&F <strong>Division</strong> with the activities<br />

of other SLA members. If you wish to recommend any articles for<br />

publication in future issues of the Bulletin,<br />

please contact Vicky Platt, editor.<br />

Spring 2007 5


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CONTACT US!<br />

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1.800.933.3374/+1.781.301.9200


B&F Bulletin<br />

Mentoring Milestones<br />

Laura Leavitt<br />

This column represents one of the first new initiatives of the newly reformed<br />

B&F Mentoring Committee. As chairperson of the committee and editor of the<br />

column, I have asked a newly minted information professional, Brett Bonfield, to<br />

share his perspectives on SLA, the B&F <strong>Division</strong>, and professional organizations<br />

in general. I specifically asked Brett to discuss what we, as a <strong>Division</strong> or as<br />

individual B&F members, could provide to those new to the field that would<br />

enhance their career development and overall satisfaction with the profession. In<br />

the next few columns, I hope to have other B&F members with different<br />

perspectives share their opinions about some of the same issues. In the future, you can also look to this column for<br />

discussions on networking, building professional relationships, and getting involved with professional organizations.<br />

I hope that the discussions here will get members, regardless of their tenure with the <strong>Division</strong>, to begin thinking<br />

about these issues and to ultimately get involved with the <strong>Division</strong>’s efforts to support the next generation of<br />

information professionals. If you are interested in working with the new Mentoring Committee, please contact me,<br />

Laura Leavitt, at leavitt9@msu.edu.<br />

Guest Contributor: Brett Bonfield<br />

Since joining the library and information science<br />

profession one year ago, I have been blown away by<br />

how good my colleagues are at organizing and<br />

accessing incredibly complex information. Often it<br />

seems the more obscure the question is, the better they<br />

are at answering it; the more chaotic the data, the better<br />

they are at taming it for our patrons.<br />

However, there’s an exception to this rule:<br />

information about our profession. Several people I<br />

respect have advised me to join SLA and to get<br />

active, but the first part is a lot simpler than the<br />

second part. What does it mean to be active? How do<br />

I volunteer for a committee? I realize the answer to<br />

that last question is still being determined, and I<br />

think it’s great that Stephen Abram is introducing<br />

more fairness and transparency into the committee<br />

appointment process. But I had a wonderful time at<br />

the SLA Annual Conference in Denver and I want to<br />

get involved now!<br />

Other questions I ask colleagues about the profession<br />

seem just as troubling. When I ask my colleagues what<br />

sources I should rely on to stay informed, they seem<br />

perplexed and occasionally even pained. I realize these<br />

are personal questions; naturally, information<br />

professionals take information seriously. But there’s a<br />

lot out there that seems worth knowing, so it’s hard to<br />

decide what should get my attention. That’s what I<br />

want from my mentors, my professional associations,<br />

and my colleagues: guidance on how to learn what I<br />

need to learn in order to do something meaningful for<br />

my patrons and the profession.<br />

Clearly, the first steps for anyone new to the profession<br />

are getting trained and finding work that suits our<br />

abilities and interests. Several people helped steer me to<br />

and through my graduate program, and I got a lot more<br />

out of it than I would have without their guidance. I<br />

would love to see an SLA initiative that helps ensure<br />

that everyone gets as many helpful suggestions as I<br />

have received.<br />

I’m also grateful to those mentors who have<br />

mentioned potential employers and passed along job<br />

postings. Some of them have even personally<br />

introduced me to people they felt I should know.<br />

Generally, they seem to think of these introductions as<br />

nothing, but it’s not the sort of thing many of us who<br />

are new to the profession feel comfortable asking.<br />

What’s the polite way to say, “She seems important<br />

and I’ve heard she manages a lot of people. Would<br />

you introduce me to her?” On top of that, most of the<br />

time I have no idea who’s important or how many<br />

people anyone manages until after I’ve met them.<br />

How would I know? It takes someone with the<br />

empathy to put themselves in my shoes and give me<br />

the sort of networking opportunity they would have<br />

wanted when they were new.<br />

Finally, like many new information professionals, I<br />

have time, ideas, and energy. I’m just not always sure=<br />

Spring 2007 7


B&F Bulletin<br />

how to channel them. That’s why I love being invited<br />

to do something that someone with more experience<br />

sees as valuable. I would be happy to serve on your<br />

committee, but I have to know you want me. Want me<br />

to present a poster or serve on a panel? Sign me up.<br />

Literally. Because I’m not yet sure how to do my own<br />

signing up. Want me to write a short piece for the<br />

Bulletin? No problem. I can get you 600 words in three<br />

hours. But you have to ask, because right now the<br />

process for volunteering is still opaque, at least for me. I<br />

Submit citations for articles and editorials, book<br />

reviews, interviews, books or chapters in books,<br />

Web sites, professionally oriented blogs, and<br />

workshops for inclusion in our annual bibliography.<br />

The <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> Bibliography will<br />

be published in the B&F <strong>Division</strong> Bulletin, and will<br />

be distributed at a reception at the June 2008<br />

conference in Seattle.<br />

Shout it out! Send your citations by May 7 to:<br />

bfpubs@gmail.com<br />

To see if your work was already included in last<br />

year’s B&F bibliography, check<br />

www.slabf.org/publications.html<br />

Monica Kirkwood, Chair, Publications Committee<br />

bfpubs@gmail.com<br />

765/494-7873<br />

plan to figure it out, but there are a lot of other things I<br />

need to figure out as well. I’d be grateful if you could<br />

help me with this one.<br />

Brett Bonfield works at the University of Pennsylvania’s<br />

Lippincott Library of the Wharton School and at<br />

Temple University’s Paley Library. He graduated from<br />

Drexel’s MS LIS program in September 2007 and can be<br />

reached at brett@disappearingmoment.com.<br />

Laura Leavitt Michigan State University<br />

leavitt9@msu.edu. 517/355-4647<br />

Shout It Out!<br />

Have you published a paper or<br />

an article in 2007?<br />

Do you maintain a Web site?<br />

Have you edited a book this year?<br />

We want to know about it!<br />

If you have published or presented<br />

professional works in 2007,<br />

please let us know.<br />

Spring 2007 8


B&F Bulletin<br />

What to do about the gray (literature, that is) has been<br />

an important topic in libraries for years. Gray literature<br />

is a special type of resource. The term is used to<br />

describe material that can be hard to classify and to<br />

find. Essentially, gray (or grey) literature is material<br />

that has not passed through the typical commercial<br />

publication process. It is not a book, which often goes<br />

through a year-long editorial process after it is accepted<br />

by a publisher from an author. It is not a journal article<br />

that has been reviewed by peers even before acceptance,<br />

nor is it a magazine or newspaper article that has been<br />

reviewed and edited by a publishing company.<br />

What types of materials are gray literature? Reports,<br />

white papers, preprints and working papers, conference<br />

presentations, standards and specifications, catalogs<br />

and trade literature, and documents internal to an<br />

organization. Many formats of gray literature have<br />

some important characteristics in common. Since they<br />

don’t go through a commercial publisher, they may be<br />

more current than books and articles. They are often<br />

produced by practitioners and therefore may be quite<br />

practical, with important facts and figures, statistics,<br />

and details. The subject treatment may be focused or<br />

targeted, and it may show a bias. For all these reasons,<br />

it often makes sense to add gray literature to the books<br />

and journals you already use in your research.<br />

Finding Gray Literature<br />

Though much of it is scientific or technical, there can<br />

be gray literature in any subject. Gray literature is<br />

often authored by individuals or workgroups in<br />

governmental organizations, businesses, professional or<br />

trade associations, and academic institutions.<br />

One of the problems in collecting gray literature in<br />

libraries has been the difficulty of identifying items—it<br />

is frequently hard to find the author or the issuing<br />

Making Marketing Materialize<br />

Cris Olson<br />

GRAY MATTERS<br />

organization. Even if you are able to identify and locate<br />

authors and agencies, these organizations may not be<br />

interested in selling or distributing the items. Although<br />

library catalogs may contain records for some gray<br />

literature, there is much that never makes it into the<br />

catalog or into article databases.<br />

Enter the Web. Many previously hard-to-find authors<br />

and agencies now maintain their own Web sites, where<br />

they often archive the informal publications that<br />

constitute gray literature. Much of what fills up the<br />

Google pages in a typical search may be considered<br />

gray literature. Even if you only have a piece of the<br />

author or institution name, you may be able to turn up<br />

a reference using an Internet search engine.<br />

However, you need to exercise the same caution you<br />

do with the result of any Internet search. Examine the<br />

site to make sure it is authentic. Note carefully the<br />

credentials of the organization and authors. Determine<br />

release dates and check to see if the work has been<br />

updated or superseded.<br />

Good Resources for Gray Literature Searching<br />

You can speed up the work of verifying your sources if<br />

you search for gray literature on a qualified subset of<br />

the entire Internet. The GrayLIT Network<br />

(http://www.osti.gov/graylit/) acts as a portal to<br />

many federally funded research and development<br />

reports in energy. A Virtual Technical Reports Center<br />

(http://www.lib.umd.edu/ENGIN/TechReports/Virt<br />

ual-TechReports.html) collects preprints and technical<br />

reports for institutions around the world. There are<br />

several other gray literature portals, many of them<br />

concentrating on particular disciplines or issuing<br />

agencies.<br />

Using scholarly search tools can help screen out the<br />

gray stuff that doesn’t measure up. Try Google Scholar=<br />

Spring 2007 9


B&F Bulletin<br />

(http://scholar.google.com) instead of plain Google—<br />

it has the unique advantage of reporting the number of<br />

times that a work has been cited. If other academic<br />

papers have cited one, it ups the validity of the original<br />

work. While most library catalogs may list some<br />

gray literature, WorldCat (http://www.worldcat.org),<br />

which combines the library catalogs of 10,000 libraries<br />

worldwide, has many more. If a gray literature work<br />

has been acquired by a library (or several), it’s probably<br />

a credible source for research. The Carmun social<br />

networking site for students (http://www.carmun.com)<br />

has a growing index of gray literature as well as books<br />

and journal articles; Carmun encourages users to give<br />

each work cited a one- to five-star rating, and they can<br />

also add notes.<br />

Don’t forget to check with a special librarian to find out<br />

more about gray literature in their particular field.<br />

Librarians can tell you when it may be appropriate to<br />

use gray literature in your work; they can describe the<br />

many different types of gray literature; and they can<br />

point you to excellent specialized sources for finding<br />

what you need. If you have a question about the quality<br />

of something you have found, ask a librarian to help<br />

you work through the process of evaluating it.<br />

This article was reproduced with the kind permission of<br />

Emerald Group Publishing and its LibraryLink virtual<br />

community service (http://www.emeraldinsight.com/<br />

librarylink).<br />

Cris Olson Cris Olson & Associates<br />

cris@crisolson.com 410/827-5642<br />

Spring 2007 10


B&F Bulletin<br />

On the Job<br />

One of the most frequent reactions I get when I tell<br />

anyone that I have my own business as a consultant is<br />

the comment that my workflow and income must be<br />

either feast or famine. Before the well-meaning<br />

commentator even knows which sector of consultancy I<br />

work in, they are pontificating about the difficulties of<br />

having either too much work to cope with or too little<br />

to occupy me fully. They usually have the smile of the<br />

fully employed, knowing exactly when and where their<br />

next paycheck is coming from. There are no problems<br />

for them with the issues of the business cycle in their<br />

company.<br />

If you are toying with the idea of becoming selfemployed<br />

you may be wondering if this is one of the<br />

serious pitfalls and is it worth the risk? I did a search on<br />

the Internet when I was planning this column and<br />

found a plethora of training consultants (self-employed,<br />

of course) who offered courses and sessions about how<br />

to avoid or influence feast or famine cycles. The<br />

sessions offered seemed to emphasize that consultancy<br />

by its very nature is a feast or famine business (a<br />

business that follows the ups and downs of the<br />

economic cycle) and that companies would not engage<br />

them in downturns. The other prominent aspect of<br />

business that was covered in this search was the feast or<br />

famine approach to sales campaigns.<br />

I can honestly say that in all my nearly 20 years of<br />

business I have never really encountered this problem<br />

and I am baffled as to why it is cited so often as one of<br />

the major reasons for not becoming self-employed.<br />

What have I done that has avoided the issue? I really<br />

think it comes down to diversity. My definition of<br />

business information is wide and all encompassing. I<br />

am willing to use whatever definition the proposed<br />

project warrants and apply the concept as broadly as<br />

Sylvia R. M. James<br />

CAREERS, JOBS, RECRUITMENT, &<br />

LIFE IN <strong>THE</strong> BUSINESS & FINANCE WORLD 14<br />

Feast or Famine ?<br />

In the fourteenth installment of her discourse in our ever challenging world,<br />

Sylvia James once again gives us her advice.<br />

the client or potential client expects. For me, this might<br />

be research, training advisory work, consultancy,<br />

strategic planning or writing, and for each project the<br />

client as paymaster dictates exactly what needs to be<br />

accomplished. I have also always done a fair amount of<br />

unpaid association work, which also adds depth to my<br />

experience.<br />

So, a simple research project on a company that takes<br />

half a day is as much business information as discussing,<br />

writing, preparing, and presenting a tailored in-house course<br />

on aspects of researching hedge funds for a law firm over<br />

the course of five days. These are both projects I did in<br />

one week a few months ago while working on an ongoing<br />

strategic plan for the information needs of a professional<br />

firm. It lasted over nearly two months of lapsed time.<br />

What can be difficult for the new business information<br />

freelancer is the ability to assess how these projects can<br />

fit together and be completed side by side the various<br />

deadlines set in the project proposals. This is the<br />

downside of the feast. Take on too much and you can<br />

really over extend yourself. I have had periods where<br />

work slows a little and this can be the most worrying<br />

aspect of this type of work, if you are inexperienced.<br />

The spectre of sitting around waiting for the next (or<br />

even the first) assignment will very definitely seem like<br />

famine. It can be very frustrating waiting for clients,<br />

who can’t seem to decide whether to go ahead with a<br />

project or not.<br />

Here are my tips for avoiding the feast or famine issue.<br />

I have also dealt with several of these points in more<br />

details in some of the previous “On the Job” columns.<br />

When you begin your business:<br />

• Make sure your business information service is<br />

delivering something special and make sure your=<br />

Spring 2007 11


B&F Bulletin<br />

message about this special activity and delivery (the<br />

value proposition) is really clear.<br />

• Have you done everything you can do costeffectively<br />

to make your marketing and proposals<br />

look professional and credible? To be successful,<br />

consultants must have both exceptional consulting<br />

skills and client relationships that are rooted in<br />

trust. Are you doing everything you can to forge<br />

strong relationships at all levels with your current<br />

or prospective clients and also in the wider business<br />

information community?<br />

• Are there any ways you could use your existing<br />

networks to get a regular flow of new projects and<br />

make your new venture a success?<br />

When you have established your business:<br />

• Re-think who you are selling to from time to time.<br />

Understand how to price your time based on client<br />

expectation, competition, and your actual utilization.<br />

If you under price, it is much more difficult to increase<br />

the price significantly for subsequent projects. What<br />

are your real capabilities (and limitations) and what<br />

client needs are you able to serve? This is often<br />

more difficult to answer than it seems.<br />

• Referral by word of mouth is perhaps the most<br />

important method of securing steady project flow.<br />

Clients tend to offer work first to those they know,<br />

so networking with the most appropriate people is<br />

vital.<br />

• Since lead times to secure a large contract can often<br />

be measured in years from initial contact, try and<br />

find a mixture of different types of business. I just<br />

got a significant first contract from a contact I have<br />

known for over 20 years! This is always a surprise<br />

for new business information freelancers.<br />

• Assess how you can help the client see that they<br />

have a problem and plan out a project proposal that<br />

will solve it. If you only work on projects that have<br />

been specified by your client, you will only be paid<br />

on a “time” basis rather than on a “value” basis.<br />

This often happens with business information<br />

research projects. Think about how you can<br />

significantly add value to the results of the search<br />

rather than just delivering a standard set of<br />

documents. To follow the theme, do you charge for<br />

your time by the day or do you price according to<br />

value? Some work may be better priced on a<br />

finished-project basis. Experiment with proposals<br />

•<br />

based on the value you deliver in completing the<br />

project.<br />

Make sure you are prospecting continuously,<br />

otherwise famine then feast then famine will keep<br />

on happening. Ensure that you have put systems in<br />

place that guarantee that every day your name is<br />

becoming more and more known in the<br />

marketplace. Most business information<br />

professionals prefer doing the research, i.e.,<br />

problem solving, rather than marketing and seeking<br />

out new work. Unless you are constantly<br />

prospecting and building your personal brand in the<br />

marketplace, you will always experience the feast<br />

and famine cycle. Another possibility is to delegate<br />

the prospecting. How about creating an<br />

•<br />

information product that could be freely distributed<br />

among your clients? This could be online content, a<br />

news bulletin, or running an automated referral<br />

generation system.<br />

Reconsider spending serious money printing flyers<br />

and brochures. The current view is that this is<br />

wasted money. Clients typically have a tray<br />

overflowing with brochures from freelance<br />

•<br />

consultants looking for work. They comment on<br />

how they never have time to read them and confirm<br />

that they only approve projects to those chosen by<br />

personal recommendation.<br />

Keep on top of the administration and invoices.<br />

Don’t forget the taxes and the sometimes 60+ day<br />

payment times from clients. Ensure you minimize<br />

nonbillable time and maximize time spent on<br />

projects or the personal time you hoped you would<br />

get when you decided to go it alone.<br />

Running your own business is different from working for<br />

an employer full time. If you are experiencing feast or<br />

famine, you need to analyze what you expect and hope to<br />

achieve from the process and don’t underestimate the<br />

problems and difficulties that can and do emerge.<br />

You are the one who has the necessary qualities and<br />

abilities to make a success of it and ensure effective<br />

continuity.<br />

Information Foraging: http://library.northampton.ac.<br />

uk/blog/index.php/2007/04/03/information-foragingfeast-or-famine/<br />

Sylvia R. M. James Sylvia James Consultancy<br />

44 1444 452871<br />

da_james@11daymer.freeserve.co.uk<br />

Spring 2007 12


B&F Bulletin<br />

Conference Connections Toby Pearlstein<br />

Past Chair<br />

DIVISION RECOGNIZES CONTRIBUTIONS OF MEMBERS<br />

AND SUPPORTS PROFESSIONAL DEVELOPMENT THROUGH AWARDS<br />

SECOND ANNUAL AWARDS RECEPTION, DENVER, JUNE 2007<br />

At the Annual Conference in Denver this past June,<br />

our <strong>Division</strong> took the opportunity to both recognize<br />

those who have achieved distinguished service and<br />

contributions to the profession as well as to provide<br />

professional encouragement in the form of cash<br />

stipends to several students and professionals. It was a<br />

pleasure for the Awards Committee (Toby Pearlstein,<br />

Chair, Sylvia James, Robert Clarke, Awilda Reyes, and<br />

Leslie Reynolds) to join other members of the <strong>Division</strong><br />

and association in bestowing the accolades these<br />

individuals so richly deserve.<br />

During the second annual awards reception, the<br />

following were presented:<br />

B&F Award for Outstanding Achievement in<br />

<strong>Business</strong> Librarianship Sponsored by BNA, Inc.<br />

To Ann Cullen, Curriculum Services Librarian, Baker<br />

Library, Harvard <strong>Business</strong> School, Cambridge, MA.<br />

Ann was recognized for two important contributions:<br />

• Her professional writing and publishing, especially<br />

interviews of HBS staff on business topics of great<br />

interest to business and finance information<br />

professionals. The full text of her HBS publications<br />

can be viewed at http:// search.hbs.edu:8765<br />

/hbswk/?qt=Ann+Cullen. Harvard University Library<br />

Notes also published her profile, available at<br />

http://hul.harvard.edu/<br />

1314/cullen.html.<br />

publications/hul_notes_<br />

• Her role as the Vendor Relations Chair for the<br />

<strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong>. Ann has done a great<br />

job of taking in hand scattered vendor relations<br />

activities and putting them into a system that helps<br />

the <strong>Division</strong> track what is being done for the<br />

forthcoming Annual Conference, and also serves as<br />

a foundation for building a centralized history of<br />

the <strong>Division</strong>’s vendor relationships and<br />

sponsorship. This will be invaluable for the<br />

<strong>Division</strong>’s financial health going forward.<br />

B&F Distinguished Member Award Sponsored by<br />

SkyMinder, Inc. and Alert Publications, Inc.<br />

Awarded to Judy Field and Charlotte Kohrs.<br />

Judy Field has served as a librarian/library manager<br />

and university faculty member with distinction since<br />

1962, which is when she joined our <strong>Division</strong>. She<br />

served as chair of the <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> for<br />

two terms from 1972 until 1974. Her first position was<br />

as the Library Manager at Western Electric/Bell<br />

Telephone Laboratories in Indianapolis, starting in<br />

1962. From 1965 through 1972 she held positions in<br />

four specialized libraries at the University of Michigan.<br />

Wanting to branch out and diversify, she spent the next<br />

several years as the head of the General Reference<br />

Department at the Flint (Michigan) Public Library. To<br />

round out her experience she was the director of the<br />

Minnesota State Legislature Library, and a year as a<br />

management consultant when she returned to<br />

Michigan. With all of this practical experience, the next<br />

logical step was to teach what she knew. Wayne State<br />

University’s Library Science Program hired her as a<br />

part-time adjunct faculty in the late 1980s, and she has<br />

been a full-time senior lecturer since 1994. In addition<br />

to her work experience and exemplary service within<br />

SLA, at all levels and in many aspects, Judy has been a<br />

champion at mentoring, not only students but many<br />

professionals who have had the privilege of working<br />

and/or interacting with her.<br />

Charlotte Kohrs began her distinguished career as a<br />

librarian/library manager in 1977, which is when she<br />

joined our <strong>Division</strong>. She served as chair of the <strong>Business</strong><br />

& <strong>Finance</strong> <strong>Division</strong> in 1985–1986. Her first position<br />

was in the library of Peat, Marwick, Mitchell (now<br />

KPMG) in the Houston office. After several years<br />

there, she and her husband moved to the Washington,<br />

DC area. Soon thereafter she began a 10-year stint with<br />

the NBC News library. She commented that “the first<br />

few years at NBC were during the S&L crisis and all=<br />

Spring 2007 13


B&F Bulletin<br />

those previous years in an accounting library setting<br />

prepared me for the research that was required,<br />

supporting [among others] Irving R. Levine, the<br />

business and economic reporter for NBC.” She is now<br />

retired, but she hasn’t slowed down much, as she<br />

continues to be a valuable contributor to our<br />

profession, serving in various leadership roles<br />

(including the conveyor of the SLA Retired Members<br />

Caucus), participating in the SLA Annual Conference,<br />

and mentoring association members.<br />

The Awards Committee also oversaw the following<br />

<strong>Division</strong> awards:<br />

B&F <strong>Division</strong> Professional Grant and Student<br />

Stipends (Awilda Reyes, Chair)<br />

This year, professional grants were awarded to Lisa<br />

Ryan, a librarian with the Christie’s auction house in<br />

New York, and David Brackus, a research librarian<br />

from Houston, Texas.<br />

The recipients of the student stipend awards were Tara<br />

Bambrick (McGill University, Montreal, Canada),<br />

Cindy Elliott (University of Arizona, Tucson), Diane<br />

Owens (University of Kentucky), and Leslie Wolf (San<br />

Jose State University, San Jose, CA).<br />

B& F <strong>Division</strong> International Travel Award (Robert<br />

Clarke, Chair)<br />

This award was sponsored by ISI Emerging Markets<br />

and given to Ms. Shivanthi Weerasinghe, librarian,<br />

Bank of Ceylon, Colombo, Sri Lanka.<br />

We were very pleased that Mr. Muhammad Shafiq<br />

(librarian, Information Resource Centre, Securities and<br />

Exchange Commission of Pakistan), who was last<br />

year’s winner of the International Travel Award and<br />

had been unable to travel to Baltimore, was able to join<br />

us in Denver to receive his award in person. Having<br />

two members from so far away participate in the<br />

<strong>Division</strong>’s conference activities was a great treat and<br />

underscores the international reach of B&F.<br />

SLA Europe/B&F <strong>Division</strong> Student Award<br />

Additional evidence of the <strong>Division</strong>’s international<br />

reach was a new annual award—presented for the first<br />

time in Denver—the SLA Europe/B&F <strong>Division</strong><br />

Student Award. We have a long history of supporting<br />

students from North America attending the conference<br />

and this new award not only gives us an opportunity to<br />

reach out and work with an SLA chapter, but also<br />

extends our support to students of the European<br />

community. The award process was so successful this<br />

year that we hope to jointly offer two stipends with<br />

SLA Europe for the Seattle conference in 2008.<br />

Further, the Executive Board is now exploring the<br />

opportunity for a similar cooperative effort with the<br />

Asia/Pacific chapter.<br />

This award, sponsored by Books 24x7, was received by<br />

Verena Till, a graduate student in Library and<br />

Information Management, Stuttgart Media University.<br />

The <strong>Division</strong> Centers of Excellence Award was also<br />

presented in Denver and is covered in a separate article<br />

by Leslie Reynolds in this issue of the Bulletin.<br />

I want to extend a huge thanks to all who were<br />

involved in the awards process, from working with the<br />

Executive Board and sponsors on funding these awards<br />

to soliciting nominations, reviewing them, and<br />

selecting winners. These volunteers enable the <strong>Division</strong><br />

to reach out to current and potential members and both<br />

support and recognize their professional development<br />

and contributions. Below are the names of those who<br />

participated in our efforts for 2007.<br />

Overall <strong>Division</strong> Awards Committee: Sylvia James, Robert<br />

Clarke, and Leslie Reynolds.<br />

SLA Europe/B&F Student Award: Toby Pearlstein, Sylvia<br />

James, Rachel Kolsky, Barbara Robinson, and Awilda<br />

Reyes.<br />

International Travel Award: Robert Clarke (Chair), Toby<br />

Pearlstein, and Sylvia James.<br />

Grants and Stipends: Awilda Reyes (Chair), Geneviève<br />

Lemire (previous student stipend winner), Laura<br />

Leavitt, and Advisor, Ester Gill.<br />

Centers of Excellence Award: Leslie Reynolds (Chair) with<br />

Tom Marini and judges Tomalee Doan, Sylvia James,<br />

Susan Klopper, Cindy Lenox, and Kathy Long.<br />

It’s never too early to think about next year’s awards<br />

process. We strongly encourage nominations/selfnominations.<br />

You can find out more information by<br />

contacting Hal Kirkwood (Kirkwood@purdue.edu),<br />

who will take on the role of Awards Chair, or by<br />

visiting the B&F Web site and clicking on Awards<br />

(http://slabf.org/division_awards_desc.html) to see<br />

descriptions and contact information related to each.<br />

Toby Pearlstein Bain & Co.<br />

toby.pearlstein@bain.com 617/572-2943<br />

Spring 2007 14


B&F Bulletin<br />

Conference Connections Awilda Reyes<br />

Chair, Grants & Stipends<br />

This year, the B&F <strong>Division</strong> presented two<br />

professional grants awards and four student stipends<br />

awards at its annual business luncheon meeting; held<br />

at the SLA Annual Conference in Denver, Colorado.<br />

Each of the awards was worth $1,200 and was used<br />

by the winners to attend the conference. All of the<br />

winners were members of SLA <strong>Business</strong> & <strong>Finance</strong><br />

<strong>Division</strong>.<br />

The student recipients worked as proctors, helping with<br />

the CE courses offered by the <strong>Division</strong>. They also<br />

agreed to serve on one of the B&F Committees<br />

Roundtables during 2007/2008. The grant winners will<br />

be serving on the Grants and Stipends Committee in<br />

the future to ensure continuity on the committee and<br />

enthusiasm for the award program.<br />

The committee members for this year were: Geneviève<br />

Lemire, previous student stipend winner from<br />

Bombardier Amphibious Aerospace, Quebec, Canada,<br />

and Laura Leavitt from Michigan State University.<br />

Esther Gil from the University of Denver is the advisor<br />

and past chair of the committee. We had the task of<br />

evaluating 13 applications for the student stipends and<br />

seven for the professional grants.<br />

Biographical information about this year’s winners and<br />

their essays are provided below.<br />

Professional Grant Award Winners<br />

David Brackus currently works as a business librarian in the<br />

Houston office of a New York-based global financial services<br />

firm, where he provides reference services to investment<br />

bankers working in the energy sector. He was offered the<br />

position shortly before the start of the 2007 SLA Annual<br />

Conference in Denver.<br />

He holds a Bachelor’s Degree from the University of<br />

Wisconsin and a Masters Degree in Information Studies<br />

from the University of Texas. Without this award, he would<br />

not have been able to attend the 2007 SLA Annual<br />

Conference.<br />

Receiving the grant was greatly appreciated and<br />

came precisely at the right time, because it gave me<br />

2006–2007<br />

GRANTS AND STIPENDS WINNERS<br />

an opportunity to get a head-start on my new<br />

position. Although I have a background in the<br />

energy industry, it’s on the technical side, whereas<br />

my new position focuses on the business side of the<br />

energy industry. Therefore, one thing I sought to<br />

do was hit the exhibits and make contact with as<br />

many business-related vendors as possible. As I<br />

came to find out, one vendor beat me to the<br />

punch—he had already made contact with my<br />

predecessor and said, “You don’t know this, but<br />

I’ll be in Houston on Friday to give you some<br />

training!”<br />

I also attended sessions—topics of interested related<br />

to my industry but also other sessions that I thought<br />

might be useful down the road. I was heavy on the<br />

business sessions but also found time to attend an<br />

interesting session on libraries in third-world<br />

countries. Coming off a successful job search, I also<br />

attended a retrospective session on finding one’s<br />

dream job and how to keep one’s researching skills<br />

up-to-date by keeping an eye toward the future.<br />

Another thing I did was network. I went to breakfast<br />

meetings, lunch meetings, dinner meetings—even<br />

met people at happy-hour events and events<br />

scheduled in-between. I went to the EBSCOsponsored<br />

baseball game Saturday night at Coors<br />

Field (where I saw the home town Colorado Rockies<br />

beat the Cincinnati Reds), and the dessert party<br />

sponsored by Elsevier on Monday night. One thing I<br />

particularly enjoyed was all the networking open<br />

houses held in the evenings—I attended all the<br />

<strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> open houses and even<br />

attended a Solo Librarians open house. Although I’ll<br />

have several counterparts in both New York and Los<br />

Angeles, I’m the only librarian in the Houston office<br />

and I truly appreciated the Solo Librarians’<br />

suggestions and ideas. I attended the <strong>Business</strong> &<br />

<strong>Finance</strong> <strong>Division</strong> breakfast meeting Monday<br />

morning and also the Awards Reception later that<br />

evening.=<br />

Spring 2007 15


B&F Bulletin<br />

One special social event I attended was the SLA<br />

Texas Chapter reception, held Monday night at<br />

Rialto Café on Sixteenth Street. It was a great venue<br />

and since I was on the planning committee, it was<br />

nice to see people from the Lone Star State with<br />

whom I had worked virtually in putting this<br />

reception together.<br />

I attended the opening session on Sunday and the<br />

closing session on Wednesday, and listened with great<br />

interest to both speakers, Al Gore and Scott Adams. I<br />

was very impressed with Al Gore, in particular—while<br />

I know many politicians have a cursory knowledge<br />

about many subjects, he appeared to have a wider<br />

depth of knowledge on libraries than I would have<br />

originally thought.<br />

One thing that made the conference great was the<br />

host city of Denver, Colorado. What a wonderful<br />

city in which to hold a conference! Everything<br />

seemed to be near each other—the Hyatt Hotel being<br />

so close to the Colorado Convention Center, which<br />

was close to the Sixteenth Street Mall with lots of<br />

eating and shopping options. And speaking of<br />

shopping, the only shopping I thought was truly<br />

fitting for a library conference was a stop at the<br />

famous Tattered Cover Book Store, conveniently<br />

located in the historic LoDo District.<br />

One other great thing about having the conference in<br />

Denver was that it happened to take place the same<br />

weekend as the Capitol Hill People’s Fair, located near<br />

the State Capitol Building. What an interesting array of<br />

food and art booths for people watching! What I<br />

particularly appreciated was that it was a nice diversion<br />

for a couple of hours on Sunday.<br />

One thing I’ll take from this conference was the<br />

chance to look outside the box. It was interesting to<br />

see what works in other libraries and information<br />

centers and how their solutions to similar problems<br />

can be addressed. What a refreshing way of looking at<br />

things! I certainly came back to Houston energized,<br />

not only about my new job opportunity but also at<br />

being involved with SLA at both the state and<br />

national levels.<br />

In conclusion, this conference could not have come at a<br />

better time—right on the heels of a new job, it gave me<br />

an opportunity to become totally immersed with<br />

potential resources I’ll likely be using in the future. It<br />

also gave me an opportunity to widen the lens through<br />

which I view the corporate library world. I truly<br />

welcome the many challenges that await me in the<br />

months to come and again, I am most appreciative of<br />

the <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> for helping to make<br />

this opportunity for me to attend the 2007 SLA Annual<br />

Conference happen. I’ll look forward to seeing<br />

everyone again—and taking on a more active role—in<br />

Seattle in 2008!<br />

Lisa Ryan is the Associate Librarian at Christie’s, the<br />

auction house. She graduated with a Master’s of Science in<br />

Library and Information Science from Pratt Institute and a<br />

Bachelor of Science degree from Fashion Institute of<br />

Technology, State University of New York. Lisa was<br />

instrumental in establishing SLA @ Pratt, the SLA student<br />

group at Pratt Institute and received the SLA New York<br />

2006 Distinguished Service Award in recognition of this<br />

accomplishment. She was also the recipient of the George<br />

Simor Merit Award in Archival Management at Pratt<br />

Institute in 2006. She used the professional grant to attend<br />

this year’s conference to further her professional<br />

development. Without this award, she would not have been<br />

able to attend.<br />

Thank You.<br />

First, I would like to thank the <strong>Business</strong> and <strong>Finance</strong><br />

Awards Committee for taking the time to evaluate<br />

my application and grant me the stipend. I really do<br />

appreciate the time you took to volunteer and serve<br />

on this committee. I would especially like to thank<br />

Awilda Reyes for her leadership of this committee.<br />

Second, I would like to thank my fellow SLA<br />

<strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> members for your<br />

continued support of the grant program for both<br />

students and professionals. Third, I want to thank my<br />

fellow <strong>Business</strong> & <strong>Finance</strong> New York Chapter<br />

colleagues who provided me with support while I<br />

was a student and continue to provide me support as<br />

a professional.<br />

Previous Conferences<br />

As a student I had attended and volunteered at the<br />

2003 New York and 2006 Baltimore conferences.<br />

The Denver SLA 2007 conference was my first<br />

conference to attend as an employed information<br />

professional. At the New York and Baltimore<br />

conferences I had a less focused itinerary. I was a<br />

student and had the luxury of treating the conference<br />

like a tasting platter. I attended a variety of sessions<br />

and talked to vendors. There were always more<br />

sessions I wanted to attend than I had time for and I<br />

never was able to find out about all of the vendor’s<br />

products I was interested in.=<br />

Spring 2007 16


B&F Bulletin<br />

Mission<br />

The day I came back from the Baltimore conference<br />

last year I had a job offer from Christie’s. I accepted the<br />

position of Associate Librarian. This year I<br />

approached the conference with a more focused<br />

itinerary. I had a to-do list of what I needed to learn<br />

to help me succeed in my new position. I thought I<br />

would be able to go to every session and talk to<br />

every vendor that interested me. I really thought<br />

this year would be different. Did I succeed? Well, yes<br />

and no. I spent hours learning about new trends and<br />

technologies and listening to stimulating sessions<br />

about the challenges and opportunities facing<br />

information professionals. I spent even more hours<br />

talking to vendors at the Info Expo Center during the<br />

day and to my colleagues at the evening receptions.<br />

However, thanks to the SLA staff, Denver Chapter<br />

members, and conference planning committees, there<br />

were more sessions and events that I wanted to<br />

attend than was humanly possible. That is a good<br />

thing.<br />

Info-Expo Hall<br />

I am proud to say I filled out my passport and only<br />

once did I pull out my real U.S. passport to be stamped<br />

by a vendor. There were so many interesting vendors to<br />

visit. There were several vendors I had on my wish list<br />

who exhibited at an SLA conference for the first time<br />

this year. I like being able to talk to vendors in person. I<br />

spent most of the conference on the exhibit floor. It was<br />

time very well spent. We are currently trying out some<br />

of the products from vendors at the SLA conference<br />

and I have my eye on some other vendors for future<br />

projects.<br />

Networking<br />

One of the priceless benefits of being a member of SLA<br />

is the opportunity to network. I was able to meet<br />

students and professionals at the <strong>Business</strong> & <strong>Finance</strong><br />

<strong>Division</strong> breakfast and business meeting. Being a part<br />

of the New York chapter gives me many opportunities<br />

to network in New York. By attending the conference<br />

in Denver I expanded my personal network of<br />

information professionals.<br />

Sessions<br />

The synergy session with Tom Hogan, Stephen<br />

Abram, Clifford Lynch, and Eugenie Prime on<br />

Monday was nothing short of inspiring. It was<br />

synergy and energy. I was truly energized. I had read<br />

articles by and about all four of them, so seeing and<br />

hearing them in person was a real treat. The opening<br />

general session with Al Gore was also exciting. Other<br />

sessions I attended included topics about genealogical<br />

electronic resources and content management<br />

systems.<br />

Wine<br />

Christie’s has a wine department, which I know little<br />

about so I eagerly attend the session: Wine—A Whole<br />

New World. Christopher Noble, an analyst from<br />

Rabobank’s Food and Agribusiness Research<br />

Department, spoke about emerging wine markets. I<br />

learned about wine and wine information resources. Of<br />

course, I can’t mention wine and not mention the B&F<br />

receptions where wine is free flowing. I attended the<br />

B&F Open House on Saturday, the B&F Awards<br />

Reception on Monday, and the B&F Open House<br />

followed by the Information Technology <strong>Division</strong><br />

Gold-Digger’s Ball on Tuesday. Not only was I able to<br />

have wine and hors d’oeuvres at the open houses, I was<br />

also able to talk to my colleagues and get feedback on<br />

ideas.<br />

The theme of the conference, “Climbing to New<br />

Heights,” is exactly how I feel about my experience.<br />

Thank you again for the generous grant.<br />

Student Stipend Winners<br />

Tara Bambrick received her Masters of Library and<br />

Information Studies with a specialization in Knowledge<br />

Management from McGill University in May 2007. Her<br />

other degrees include a Master of Arts in Quantitative<br />

Psychology from the University of Virginia and a Bachelor of<br />

Arts in Psychology. For the past 18 years, she has both<br />

supported and conducted her own research on topics ranging<br />

from statistical test equation to multidisciplinary education<br />

and collaboration.<br />

I was extremely pleased to be awarded one of the<br />

<strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> Student Stipends as it<br />

enabled me to attend what I anticipated was going to<br />

be an important and exciting conference. I have sent<br />

posters and presentations to conferences before, but<br />

have never been able to attend myself, so not only was<br />

this my first SLA conference, but it was also my first<br />

conference ever. I can now say that the experience was<br />

long overdue.<br />

I had two major goals in attending this event. First, as a<br />

student, I found that it wasn’t often that we got to meet<br />

real live information professionals working outside of=<br />

Spring 2007 17


B&F Bulletin<br />

academic and public librarianship—especially those<br />

working in business/finance, competitive intelligence,<br />

and knowledge management. I had a strong desire to<br />

meet practicing professionals and find out about<br />

alternative or nontraditional career paths. The<br />

conference was indeed the perfect opportunity to do<br />

this. I came home with a number of ideas and some<br />

renewed inspiration.<br />

A second goal was to investigate the studentprofessional<br />

environment with SLA as a whole, and to<br />

discover whether I might be able to find opportunities<br />

to contribute in the future. As the president of<br />

McGill’s SLA student chapter, I tried to create<br />

opportunities for students to meet and learn from<br />

professionals, and this is something I enjoyed being a<br />

part of. I believe that, in most disciplines in general,<br />

there is an under emphasis placed on mentorship,<br />

apprenticeship, and student-professional relationships.<br />

Yet activities of this nature are extremely important. It<br />

is students who are the potential new members in an<br />

organization or association—the ones who keep<br />

membership growing, ensure sustainability of<br />

programs and organizations, and who infuse groups<br />

with new ideas.<br />

I listened to Hal Kirkwood’s speech regarding B&F<br />

membership and noted that he said the numbers aren’t<br />

growing as much as they could be. I was initially<br />

surprised as B&F has not only a healthy financial<br />

situation, but also is one of the more active and<br />

dynamic divisions, as we all saw from the number of<br />

fantastic networking events and courses that were<br />

offered at the conference. I really felt that a strong and<br />

innovative effort with students, and perhaps some<br />

collaboration with both competitive intelligence and<br />

knowledge management, would be a good<br />

development strategy. I met a few motivated<br />

professionals both within B&F and other divisions who<br />

had similar ideas and I look forward to connecting<br />

further with these people.<br />

A professional association can mean many different<br />

things to people. Prior to attending the conference, I<br />

had a set of ideas about what SLA meant to me as<br />

both a student and a professional. Attending the<br />

conference not only solidified my professional<br />

identity, but I also came away with a clearer idea of<br />

what a professional association should aim to do and<br />

be for its members. I look forward to working further<br />

with SLA to meet and enhance its strategic agenda.<br />

Cindy Elliott received her Masters of Library and<br />

Information Studies from the University of Arizona in<br />

August 2007. She holds a Bachelor of Science in <strong>Business</strong><br />

Administration, with an emphasis in Marketing. Prior to<br />

obtaining her MLIS, Cindy worked for seven years in the<br />

field of marketing communications and academic advising.<br />

Cindy hopes to obtain a position in either an academic or<br />

special library after she graduates.<br />

The 2007 SLA meeting in Denver was a great<br />

opportunity to be among 5,000 other librarians and<br />

learn from their stories, ideas, inspirations,<br />

challenges, and triumphs in special librarianship.<br />

Thank you to the <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> for<br />

the chance to attend the conference as a student<br />

stipend scholarship winner. Through this opportunity<br />

I was able to observe, listen, and learn from<br />

librarians across the country in such diverse areas of<br />

special librarianship, and take away tips and lessons<br />

for becoming a twenty-first-century librarian that I<br />

will share.<br />

In one session, Roberta Shaffer, Executive Director of<br />

LC FLICC/FEDLINK, presented Government<br />

Librarians Get Savvy; the need for us all to become<br />

“horizontal librarians.” This is the librarian who is able<br />

to step outside one’s specific role and become a leader<br />

within a company; continuing to grow and learn in<br />

one’s position, and become competent in areas of<br />

project management, privacy, digital rights, research<br />

methodology and metrics, enterprise risk, customer<br />

resources, visualization, human-computer interaction,<br />

commercial psychology, and competitive intelligence.<br />

The role of librarian has shifted, and these are the skills<br />

that I plan to further develop and grow in the coming<br />

years as a “horizontal librarian.”<br />

Many librarians I talked with mentioned the<br />

increasing necessity to get outside the library and<br />

provide leadership through content provision; giving<br />

clients more than just links to articles, but<br />

commentary with synthesized and organized content<br />

and context that adds value to their client’s work. In<br />

the Super Searcher Secrets session with Mary Ellen<br />

Bates, she stressed telling the client why the<br />

information matters, and providing value to the<br />

information that the client could not get through a<br />

simple Google search. Through this discussion I<br />

discovered that we must continually be educating our<br />

clients, adding value for our clients in new and<br />

different ways, and making ourselves indispensable<br />

to our organizations. =<br />

Spring 2007 18


B&F Bulletin<br />

In emerging markets, the information sources available<br />

are not always reliable or accurate. The session<br />

Emerging Resources Intelligence Resources, hosted by<br />

the <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong>, suggested reading<br />

The Economist regularly as a way to stay on top of<br />

foreign news. Gloria Reyes suggested looking at a<br />

variety of sources to find information about emerging<br />

markets, and putting together the pieces for a full<br />

understanding of what is going on within that country.<br />

I heard this sentiment echoed by several librarians at<br />

the SLA conference. We must be well read, and stay on<br />

top of many news sources so that we can be fully<br />

informed of what is going on in our country and in<br />

other markets.<br />

Diane M. Owens is currently a graduate student in the<br />

Library & Information Science program at the University of<br />

Kentucky, with a study focus in business information and<br />

research. She has an undergraduate degree in Systems<br />

Analysis from Miami University and has also completed a<br />

Certificate in <strong>Business</strong> Administration program at the<br />

University of Kentucky. Her extensive business experience at<br />

both small and large companies has been focused in the<br />

following areas: business analysis and research, project<br />

management, and technology development.<br />

Very early on a Saturday morning in June I boarded a<br />

plane in Lexington, Kentucky, to begin my journey to<br />

the SLA 2007 conference in Denver, Colorado. I admit<br />

that I was excited, but a bit nervous as well. I had been<br />

to conferences before, but this was my very first “real”<br />

library conference. (Thanks to B&F for the generous<br />

stipend that funded my trip!) Would I enjoy myself?<br />

Would I feel welcomed, being a graduate student and a<br />

conference first-timer? Would I walk away from the<br />

experience with a better idea of where I would like to<br />

take my career? The answer to each of these questions<br />

is a resounding Yes! Read on to learn a bit more about<br />

my experiences.<br />

I began preparing for the conference during the<br />

preceding week as I flipped through the conference<br />

program, trying to decide which sessions I would<br />

attend. This proved to be a bit more time-consuming<br />

than I had expected, since so many sessions seemed to<br />

grab my attention. I dutifully checked all the points of<br />

interest in the online conference planner, simply<br />

ignoring the messages that told me I had selected a<br />

variety of concurrent activities—it just couldn’t be<br />

helped. With no more time to dedicate to preparation,<br />

I figured I would just sort it all out when I got to<br />

Denver.<br />

Once I arrived in Denver, I headed to the hotel to meet<br />

up with my roommate and get a key to our room. I<br />

actually had never met this woman before, but had<br />

found her via the B&F listserv and we had<br />

communicated via e-mail. I decided I wanted to take<br />

every opportunity to meet people at the conference.<br />

What better way than to share a room with a complete<br />

stranger? To some people that might sound weird, but I<br />

know that my natural tendency is to be somewhat<br />

reserved. Since I didn’t know many people attending<br />

the conference, I didn’t want to fall into a trap of just<br />

hanging out by myself all the time. So, I figured that by<br />

sharing a room I would meet someone new and also<br />

would also be “forced” to attend a variety of evening<br />

events, as I wouldn’t have a hotel room to myself in<br />

which to “hide out.”<br />

Having met my roommate (who is lovely, by the way),<br />

I headed over to the conference for registration and to<br />

attend the CE course that I had signed up to proctor. I<br />

was immediately impressed with how well organized<br />

everything seemed to be. When things actually “work”<br />

as they are supposed to, even a simple registration<br />

process, the world is just a better place. I attended the<br />

CE course on using government information sources<br />

and learned more than I ever imagined. I had dabbled<br />

in some of these sources previously, but the instructor<br />

showed us so much more. I can’t wait until I have the<br />

occasion to use them again, as I’m sure I will be so<br />

much more effective than in the past. These sites are<br />

just ripe for the picking.<br />

I finished out my day by attending the Gore keynote,<br />

and then headed to dinner with a group of people I<br />

had never met. (Are you seeing a pattern?)<br />

Determined to meet people and make the most of my<br />

experience, I joined up with one of the dinner roundtable<br />

events. Good conversation and good food<br />

proved a wonderful end to my first day at the<br />

conference.<br />

The next few days were quite the whirlwind. I was<br />

up early each morning, attending 7:00 AM breakfasts.<br />

I typically don’t function much before 8:30, but when<br />

deciding which sessions to attend I figured that I’d<br />

still be on Eastern Time, so 7:00 in Denver would<br />

really feel like 9:00 to me. No problem! That strategy<br />

didn’t exactly work out, as I hadn’t factored in all the<br />

evening activities, which pretty much got me onto<br />

Denver time from the get-go. Nonetheless, each<br />

morning’s topic was interesting enough to get me up=<br />

Spring 2007 19


B&F Bulletin<br />

and going—a true testament to the high caliber of the<br />

conference sessions. The rest of my days were filled<br />

with thought-provoking lectures and walks through<br />

the sense-tantalizing exhibit floor. At first I was a<br />

little leery to approach the exhibitors, as I didn’t<br />

want to feel like I was wasting their time. I’m not<br />

currently in a position where I have any purchasing<br />

power in my organization, so I didn’t know how eager<br />

they would be to spend time with me. As with the<br />

many conference attendees, each of the vendors I<br />

spoke with was warm and welcoming. They took the<br />

time to explain their product to me, even though, in<br />

most cases, it was unlikely that a sale would result<br />

from their efforts.<br />

Each evening, as I had intended, I headed to a variety<br />

of social gatherings. One night I attended another<br />

dinner round-table; a second evening, I “party<br />

hopped” between vendor and division events.<br />

Regardless of what I was doing, I had a good time,<br />

met interesting people, and learned a bit more<br />

about the variety of careers and experiences<br />

possessed by individuals working in the world of<br />

special libraries.<br />

So, back to my three questions: Would I enjoy myself?<br />

Would I feel welcomed, being a graduate student and a<br />

conference first-timer? Would I walk away from the<br />

experience with a better idea of where I would like to<br />

take my career? As I stated in the beginning, the answer<br />

to each of these questions is Yes! I had a great time; I<br />

met a variety of people who all seemed genuinely<br />

interested in getting to know me and help out in<br />

whatever way they could; and my career horizons have<br />

been expanded exponentially. (In fact, I have a phone<br />

interview this week that is a direct result of the contacts<br />

I made at the conference.)<br />

Thank you again, B&F, for funding this opportunity! It<br />

has been the boost to take me to the next step on my<br />

“climb to new heights.”<br />

Leslie Wolf will receive her Masters in Library and<br />

Information Science from San Jose State University in May<br />

2008. She has a BA in Comparative Literature from the<br />

University of California, Berkeley. Leslie has over 15 years of<br />

experience as a service quality consultant, helping clients to<br />

improve performance in service metrics; processes and<br />

procedures; project management; and internal<br />

communication.<br />

My conference experience started on Friday, when I<br />

met two lively librarians on the airport shuttle to<br />

Denver. It ended on Wednesday, when I got on the<br />

airport shuttle to find a colleague from San Francisco<br />

on her way home. Wherever I looked around<br />

Denver, there were librarians—at the coffee shop; at<br />

the cocktail parties; at the hotel; at the Denver<br />

Museum. At the conference center I saw them<br />

listening, sharing, and blogging. Everywhere I<br />

looked, people were embracing old friends and<br />

making new ones.<br />

Everyone I talked to was encouraging and happy to<br />

answer the questions uppermost on my mind: how did<br />

people find their career path, and—because I needed to<br />

register the next week for classes—do I really need to<br />

take cataloging? The answers: I learned about the<br />

diversity of jobs possible with an MLIS, and I signed up<br />

for cataloging this fall.<br />

Another benefit was one you might not expect. The<br />

San Jose State University MLIS program is a longdistance<br />

learning program. Some of my classes are<br />

conducted only online, and some meet on campus<br />

once or twice a semester. I was surprised and<br />

pleased to find three people I knew from the<br />

program, and we had a great time over dinner<br />

comparing sessions, giving advice on classes, and<br />

offering career help.<br />

Choosing the “right” conference session is hard; there<br />

are always two others that look equally intriguing. Here<br />

are three that stood out for me.<br />

“Making a <strong>Business</strong> Case for the Information Center”:<br />

Lesley Robinson presented a thorough business case<br />

outline and facilitated some lively group interactions.<br />

Her discussion of the sweeping changes she made at the<br />

Financial Times was absorbing, and participants shared<br />

innovative ideas to measure the value of their<br />

information centers. It’s clear that you can never be<br />

complacent—you must always demonstrate value and<br />

actively market your services.<br />

“Finding the Concept: Using Ontologies and<br />

Semantics”: Because I just finished classes in<br />

vocabulary design and Web 2.0, I was fascinated to<br />

learn about the “next big thing”—the power of<br />

ontology to create Web-like relationships and to help<br />

people find concepts even when they don’t know<br />

exactly what words to search.<br />

“Collection Development in the Electronic Age”:<br />

We got a great set of questions to ask of the users<br />

and the vendors when purchasing digital resources. It=<br />

Spring 2007 20


B&F Bulletin<br />

also showed an interesting view of the digital<br />

divide: The University of Auckland Library is<br />

almost entirely digital. The Linda Hall Library is<br />

heavily committed to print resources with limited<br />

digital resources. Both made compelling cases for<br />

their divergent paths.<br />

Attending SLA was a great experience. I want to thank<br />

the <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> for this wonderful<br />

opportunity. I enjoyed meeting so many people at the<br />

breakfast and the awards reception, and I’m looking<br />

forward to serving on a committee and contributing to<br />

the success of the <strong>Division</strong>. In the process, I know I’ll<br />

build relationships and learn more about the workworld<br />

of the special librarian.<br />

SLA Europe’s Student Stipend Award Winner<br />

<strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong><br />

SLA Europe collaborated with SLA <strong>Business</strong> &<br />

<strong>Finance</strong> to provide an exciting opportunity for students<br />

who have never attended an Annual Conference. Any<br />

student currently enrolled in a library studies program<br />

during the academic year of 2006–2007 was eligible to<br />

participate. SLA Europe’s board hopes to continue this<br />

award in 2008 with continued cooperation from the<br />

SLA <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong>. This year’s award<br />

winner, Verena Till, attended the June 2007 SLA<br />

Annual Conference in Denver, Colorado, and will<br />

serve on a panel to determine next year’s award<br />

winner.<br />

Verena Till has been enrolled in Library and Information<br />

Management at Stuttgart Media University, Germany since<br />

2005. At the moment she is completing a six-month<br />

internship in the information research division at a large<br />

market research company in Munich. During her studies she<br />

has focused on marketing and economic courses and project<br />

work. She will finish her studies in summer 2008 with a<br />

Bachelor of Arts degree in Library and Information<br />

Management<br />

As I applied for the LIS Student Stipend Award of SLA<br />

Europe, <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong>, I dreamed of<br />

being selected. But then, weeks after my application<br />

had been submitted, I suddenly had an e-mail in my<br />

mailbox—“Dear blablabla nachschauen”—what a<br />

happy day and what a wonderful message!<br />

Finally, on June 1st my big adventure started: the<br />

annual SLA Conference 2007 in Denver. After a long<br />

flight I arrived in Denver in the evening. It was my first<br />

time in the United States.<br />

My first thought was: HUGE! Everything seemed to be<br />

huge: the landscape, the sky, the mountain chain in the<br />

distance, and the high rises on the Denver skyline. This<br />

impression went on the next day, when I went to the<br />

convention center. Very impressed by the size of the<br />

building and the conference area, I couldn’t wait for the<br />

conference to begin.<br />

The next few days were so full and interesting for me,<br />

as it was not only my first time in the United States, but<br />

it also was my first big conference. There were many<br />

interesting people who love their profession and who<br />

gave me an idea of what “information professional”<br />

really means. I attended informative lectures like<br />

“Making a <strong>Business</strong> Case for the Information Center,”<br />

I heard about CI worldwide, learned how to speak as if<br />

my career depended on it, and how to use Google more<br />

efficiently.<br />

Of course, I also spent a lot of time in the big and<br />

exciting exhibit hall: had small talks with the<br />

exhibitors, had my handwriting analyzed, indulged<br />

in a free massage, had snacks, etc. Impressive to me<br />

was the opening session with many special moments<br />

as awards were presented and the compelling speech<br />

by Al Gore.<br />

Of course, I also had time to see Denver—big<br />

buildings, friendly people, a charming little street<br />

festival. I did a little bit of shopping and often bought<br />

some coffee at Starbucks, which could be found on<br />

every corner. Briefly said, Denver was the place to<br />

be. But, it was of course not only the events and the<br />

professional input, or the city that made this<br />

conference unforgettable. Above all, it was the<br />

people. I met amazing people from all over the<br />

world, I had wonderful dinners and attended parties,<br />

I learned about networking, and not least, I learned<br />

about life.<br />

I feel proud of being part of this wonderful<br />

organization and I am very thankful. Thanks to all the<br />

people (especially the folks from SLA Europe and the<br />

<strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong>) who made this trip<br />

possible for me and looked after me so kindly. Of<br />

course, these six days were exhausting, not least<br />

because of the exposure to the English language. I<br />

enjoyed each single day and I am sure that I will never<br />

forget about this adventure.<br />

Awilda Reyes West Chester University<br />

areyes@wcupa.edu 610/436-3206<br />

Spring 2007 21


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PAD07


B&F Bulletin<br />

Conference Connections Leslie Reynolds<br />

2007 CENTERS OF EXCELLENCE AWARD WINNER<br />

The <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> of the <strong>Special</strong> <strong>Libraries</strong> Association proudly announced the winner of the sixth<br />

annual Centers of Excellence Awards at the SLA Annual Conference—the Science, Industry & <strong>Business</strong> Library<br />

of The New York Public Library. The award recognized the development of quality practices and services. The<br />

judges were especially impressed with their commitment to service excellence, which was demonstrated by the<br />

ability to engage customers and the community at large, as well as building strategic alliances with their partners.<br />

The presentation of the award for service excellence occurred on June 4, 2007, during the <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong><br />

Awards Reception. Immediately following the award presentation, the winner spoke about the best practices for which<br />

they were recognized.<br />

A panel of judges, who are active members of the<br />

<strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong>, evaluated all entries.<br />

Thank you to the 2007 judges who determined the<br />

winner: Tomalee Doan, Director, Management and<br />

Economics Library, Purdue University; Sylvia<br />

James, Principal, Sylvia James Consultancy; Susan<br />

Klopper, Executive Director, Goizueta <strong>Business</strong><br />

Library, Emory University; Cindy Lenox,<br />

Coordinator of Collection Development, John<br />

Carroll University Library; and Kathy Long,<br />

Director, J. Hugh Jackson Library, Stanford<br />

University School of <strong>Business</strong>.<br />

These awards serve to recognize the best of “best<br />

practices” in three categories: service, management,<br />

and technology. Any member of the <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> may apply for consideration in any of the three<br />

categories. The winner in 2007 represented service excellence and quality at its highest level.<br />

To apply for the 2008 <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> Centers of Excellence Awards, please see the application<br />

guidelines elsewhere in this issue of the Bulletin and on the B&F <strong>Division</strong> Web site. You can also find additional<br />

background information on the Centers of Excellence Awards as well as on the B&F <strong>Division</strong> Web site.<br />

Please send your application to:<br />

Leslie Reynolds, Associate Professor<br />

West Campus Library<br />

TAMU - 5001<br />

Texas A&M University<br />

College Station, TX 77843<br />

Attn: COEA<br />

Or by e-mail: leslie.reynolds@tamu.edu. E-mail is the preferred method of submitting your application.<br />

For further information, please contact Leslie Reynolds at 979-458-0138 or Tom Marini at tmarini@gw.ksu.edu or<br />

785/532-2158.<br />

Nominations must be postmarked January 15, 2008 and all applications must be postmarked by February 15, 2008.<br />

Reapplying is welcomed!<br />

A distinguished panel of judges will review the entries. The judges’ identities remain anonymous until judging is<br />

completed. Leslie Reynolds is not serving as a judge.<br />

Spring 2007 23


B&F Bulletin<br />

PARTICIPATE! NOMINATE! APPLY!<br />

The Centers of Excellence Awards benefit the <strong>Division</strong> members through:<br />

• Self–evaluation to determine your organization’s excellence and quality.<br />

• Sharing best practices—the very best.<br />

• Publicizing and spotlighting the winners through SLA Annual Conference programming devoted to best<br />

practices and conducted by winners of the Centers of Excellence Awards.<br />

Frequently Asked Questions<br />

WHO IS ELIGIBLE TO RECEIVE ONE OF <strong>THE</strong>SE AWARDS?<br />

Any member of the <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> may apply. The award is presented to the organization described<br />

by the applicant.<br />

The application can take any form, e.g., written report, videotape, photography, or narration. Each award will be<br />

presented to specific business information centers based on a point system administered by the judges, who are<br />

members of the <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong>.<br />

CAN I SEND IN AN APPLICATION FOR AN ORGANIZATION THAT I AM NOT AFFILIATED WITH?<br />

Yes! You can submit an application for an organization that you are familiar with but not affiliated. If the<br />

application does not address all of the criteria described in section 5.2 of the COE Awards Guidelines, it will be<br />

treated as a nomination. The nominated organization will be contacted and asked to complete the application.<br />

Please note that all nominations are due January 15, 2008.<br />

DOES MY ORGANIZATION HAVE TO BE NOMINATED TO APPLY?<br />

No! You can submit an application for your organization. All applications must be received by February 15, 2008.<br />

WHAT AREAS OF INFORMATION MANAGEMENT ARE BEING FOCUSED ON?<br />

Service—excellence in service, instruction, and support to constituent users.<br />

Management—successful and effective performance in four basic management roles: conceptualizing/ planning,<br />

organizing, directing/motivating, and evaluation/measuring.<br />

Technology—successful, cost–effective, and appropriate application of technology.<br />

WHAT ARE <strong>THE</strong> AWARD CRITERIA?<br />

The application should cover and comment upon all of these criteria for each category (Service, Management, and<br />

Technology):<br />

• Leadership<br />

• Strategic Planning<br />

• Customer/User Focus<br />

• Information and Analysis<br />

• Human Resource Focus<br />

• Process Management<br />

• Service Results<br />

Details can be found in section 5.2 of the COE Awards Guidelines.<br />

WHAT ARE <strong>THE</strong> CRITICAL DATES IN <strong>THE</strong> APPLICATION, CONSIDERATION, AND AWARD PROCESS?<br />

• Nominations are to be postmarked or e-mailed by January 15, 2008. =<br />

Spring 2007 24


B&F Bulletin<br />

• Applications are to be postmarked or e-mailed by February 15, 2008.<br />

• Consideration will take place between February 15 and March 21, 2008.<br />

• Winners will be notified and announcements will be made in May 2008.<br />

• Presentation of the awards will take place at the SLA Annual Conference in June 2008.<br />

WHAT EXACTLY DO I SEND?<br />

Send by either postal or e–mail (e-mail is preferred):<br />

• A one–page executive summary declaring which category (Service, Management, or Technology) you are<br />

applying for along with a concise explanation of your organization’s excellence. It is at the discretion of the<br />

judges to determine if your application better fits an alternate category.<br />

• An application containing detailed information fulfilling the expectations within the COEA guidelines (see the<br />

appendix for point values related to the criteria). The judges anticipate being presented with relevant measurable<br />

outcomes that pertain to the desired COE award category. The submitted application should very closely follow<br />

the components of the guidelines.<br />

Questions? Contact:<br />

Leslie Reynolds<br />

Leslie.reynolds@tamu.edu<br />

979/458-0138<br />

Additional information can be found at www.slabf.org/centers_of_excellence.html.<br />

Also see the awards guidelines elsewhere in this issue of the Bulletin.<br />

The <strong>Special</strong> <strong>Libraries</strong> Association and the<br />

<strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> assume no<br />

responsibility for the statements and<br />

opinions advanced by the contributors to<br />

the Association’s publications. Editorial<br />

views do not necessarily represent the<br />

official position of the <strong>Special</strong> <strong>Libraries</strong><br />

Association. Acceptance of an<br />

advertisement does not imply<br />

endorsement of the product by the<br />

<strong>Special</strong> <strong>Libraries</strong> Association.<br />

COPY DEADLINES<br />

Winter 2008, Nr. 137: December 1, 2007<br />

Spring 2008, Nr 138: March 15, 2008<br />

Fall 2008, Nr. 139: August 15, 2008<br />

INSTRUCTIONS TO AUTHORS<br />

Submissions via electronic mail are<br />

encouraged. Either MS Word or<br />

ASCII files are acceptable.<br />

Please submit copy after<br />

verification, bibliography<br />

checking, spell checking, and<br />

proof reading. Use a recent<br />

Bulletin issue as your<br />

style guide. Peer-reviewed articles<br />

require additional time for the review<br />

process. Authors who wish to publish a<br />

peer-reviewed article should contact the<br />

editor for further information.<br />

Spring 2007 25


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B&F Bulletin<br />

SLA News<br />

NEWSNOTES<br />

SYLVIA JAMES RECEIVES BRASS THOMSON GALE AWARD FOR EXCELLENCE IN BUSINESS LIBRARIANSHIP<br />

Sylvia James, principal, Sylvia James Consultancy, United Kingdom, is the recipient of the 2007 Thomson Gale Award<br />

for Excellence in <strong>Business</strong> Librarianship administered by the <strong>Business</strong> Reference and Services Section (BRASS) of the<br />

Reference and User Services Association (RUSA), a division of the American Library Association (ALA).<br />

The award, a citation and $3,000 donated by Thomson Gale, is given to an individual for distinguished activities in<br />

the field of business librarianship.<br />

Sylvia James has written prolifically on international business, from the theory and practice of international business<br />

information to the researching of global information. She is a regular contributor to <strong>Business</strong> Information Alert and<br />

writes a column in the <strong>Special</strong> <strong>Libraries</strong> Association <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong> Bulletin on career development in<br />

the business information field.<br />

“Sylvia James, a management consultant who specializes in global business information, embodies the best of<br />

business librarianship,” said Mark E. Andersen, the award committee chair. “She uses her knowledge and<br />

experience to promote the understanding and use of business information through her publications and by her<br />

classes and seminars.”<br />

The award was presented at the RUSA Awards Ceremony on June 25, 2007, during the ALA Annual Conference<br />

in Washington, DC. Several SLA B&F members were in attendance to see Sylvia receive the award, including<br />

Janice LaChance, Nancy Sansalone, Toby Pearlstein, Brett Mai, Steve Kochoff, and Terri Brooks.<br />

Winner of Emerald MLS Student Best Paper Award Announced<br />

MARI BETH SLADE OF CANADA WINS FIRST ANNUAL AWARD<br />

United Kingdom, May 22, 2007—Emerald Group Publishing is thrilled to announce the winner of the first annual<br />

Emerald MLS Student Best Paper Award. Mari Beth Slade from Dalhousie University in Nova Scotia, Canada, is<br />

the 2007 winner for her paper titled “Compete or Collaborate? Resource Sharing in Corporate <strong>Libraries</strong>.”<br />

Ms. Slade will receive a check for $1,200 toward a student membership in the American Library Association (ALA)<br />

conference registration to the ALA Annual Conference in Washington DC, and travel-related expenses. She will be<br />

presented with the award during the Emerald 40th Anniversary celebration reception on the evening of Saturday,<br />

June 23 at the ALA Annual Conference. Her paper will undergo the normal peer-review process with the prospect<br />

of publication in the Emerald journal Collection Building.<br />

“As I begin my career, I am grateful to Emerald for appreciating the complexity of librarianship, supporting student<br />

research, and providing me with the opportunity to attend this year’s ALA conference,” said Ms. Slade.<br />

“Librarianship is not a straight-forward profession; there are many issues to balance and stakeholders to consider,<br />

particularly for corporate information professionals. I hope my essay reflects this.”<br />

The Emerald MLS Student Best Paper Award is sponsored by Emerald Group Publishing as part of its Welcome to<br />

Emerald Program for ALA-accredited graduate schools in North America. The program provides free usage of all<br />

Emerald databases for collection development courses, encouraging the use of peer-reviewed literature in the<br />

selection and evaluation process.<br />

“The Collections Management class at Dalhousie University takes a very broad perspective, exploring a wide range<br />

of issues and debates relevant to the future collections manager. The Emerald MLS Student Best Paper Award<br />

provides a wonderful opportunity for students to explore these issues and to synthesize key perspectives in a concise<br />

research paper as Mari Beth Slade does,” said Vivian Howard, Lecturer at Dalhousie University School of<br />

Information Management. “I’m absolutely delighted that Emerald has initiated this award and I encourage future<br />

students to take advantage of the opportunity to submit their work. The chance to win a trip to ALA, not to<br />

mention the prestige of the award itself, is a powerful incentive!” =<br />

Spring 2007 27


B&F Bulletin<br />

“We are pleased to congratulate Mari Beth Slade, and to inspire excellence in student publishing,” said Gill<br />

Etienne, Head of Corporate Communications at Emerald. “We make this investment in library science students as a<br />

way to give back to the profession, and look forward to hearing from the librarians of the future in years to come.”<br />

In addition, Emerald recognizes two other submissions with Honorable Mentions. Jason Woloski, also from<br />

Dalhousie University, for his paper entitled “Quality vs. Popularity,” and Angela Milock from the University of<br />

Wisconsin in Madison for her paper “Analysis of the Lesbian Gay Bisexual Transgender Campus Center<br />

(LGBTCC) Library Collection.”<br />

Originally from St. John’s, Newfoundland, Canada, Mari Beth Slade holds a BA (Hons.) in English from Dalhousie<br />

University and graduates this May with a MLIS and MBA, also from Dalhousie. With interests in corporate<br />

librarianship and environmental issues, Mari Beth hopes to pursue a career in sustainability reporting for the<br />

financial sector. Last summer, Mari Beth worked at the Canadian Imperial Bank of Commerce as part of a research<br />

team, supplying competitive information to employees worldwide. She is currently employed at the Royal Bank of<br />

Canada in Toronto as part of their Environmental Risk Management Group.<br />

SLA <strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong><br />

Treasurer’s Report as Presented at the<br />

2007 Annual <strong>Business</strong> Meeting, June 4, 2007<br />

The balances in our accounts, as of May 31, 2007, are as follows:<br />

Operating Account, Wachovia Bank = $ 93,143.15<br />

SLA Pooled Fund Account = $ 51,261.81<br />

Wachovia Money Market Account = $ 20,557.90<br />

TOTAL = $164,962.86<br />

This compares with a balance of $132,898.06 last year, an increase of $32,064.80.<br />

In 2005, your Executive Board implemented a few new practices, mostly as they relate to our generous conference<br />

sponsors. The Vendor Relations Committee corresponds with our sponsors earlier in the year than before.<br />

Commitments were received earlier, and invoices were sent out soon thereafter. The result has been that most of<br />

these sponsors have already responded with their contributions, as opposed to our receiving most of the dollars after<br />

the conference in years previous to 2006.<br />

We estimate that we’ll have about $50,000 more in income for the year, in combination with the additional vendor<br />

payments, our eight CE Courses, and the ticketed events. Our conference expenses will be about $85,000, which is<br />

typical of most years. Our budget and annual financial statement are published each year in the spring issue of the<br />

B&F Bulletin for any of you who want more detail.<br />

As I mentioned when I gave you the current balances, we have two accounts for our savings, both basically money<br />

market funds. The Wachovia account historically has yielded a higher rate of interest than the SLA pooled fund.<br />

However, I’m pleased to report that the SLA pooled fund is generating a higher yield than in recent years, slightly<br />

higher than 4%. We’ll continue to monitor both accounts.<br />

Please join me in thanking the members of the Executive Board and Advisory Board who have worked diligently<br />

this year to continue the tradition of keeping our <strong>Division</strong> fiscally sound.<br />

At the meeting, I had reported balances that reflected that I had transferred $40,000 from the Wachovia operating<br />

account to the Wachovia money market account. Upon receiving the May statements, however, I learned that the<br />

electronic transfer had not gone through. Therefore, in June, I transferred the $40,000 to the SLA pooled fund<br />

account.<br />

Terri Brooks<br />

brooks@ici.org 202/326-5904<br />

Spring 2007 28


B&F Bulletin<br />

Chair<br />

Hal Kirkwood, Associate Prof.<br />

Associate Head, Mgmt & Econ Library<br />

504 West State Street - KRAN<br />

Purdue University<br />

West Lafayette, IN<br />

765-494-2921<br />

kirkwood@purdue.edu<br />

Past Chair<br />

Toby Pearlstein<br />

Director, Global Information Services<br />

Bain & Company<br />

617-572-2943<br />

toby.pearlstein@bain.com<br />

Treasurer<br />

Terri Brooks<br />

Director, Library Services<br />

Investment Company Institute<br />

202-326-5904<br />

brooks@ici.org<br />

Director/Public Relations Chair<br />

Alexey Panchenko<br />

Vashe Research<br />

alexey.panchenko@gmail.com<br />

Awards Committee<br />

• Hal Kirkwood<br />

• Leslie Reynolds<br />

Centers of Excellence Awards Chair<br />

West Campus Library<br />

979-458-0138<br />

lereynol@lib-gw.tamu.edu<br />

• Awilda Reyes<br />

Chair, Grants and Stipends<br />

Government Documents and Maps Librarian<br />

West Chester University<br />

610-436-3206<br />

areyes@wcupa.edu<br />

• Robert Clarke, International Relations Chair<br />

Howard Ross Library of Mgmt<br />

McGill University<br />

514-398-4690 x04552<br />

robert.clarke@mcgill.ca<br />

• Sylvia James, European Student Award<br />

Sylvia James Consultancy<br />

+44 1444 452871<br />

da_james@11daymer.freeserve.co.uk<br />

<strong>Business</strong> & <strong>Finance</strong> <strong>Division</strong><br />

2006–2007 Executive and Advisory Board<br />

Chair Elect<br />

Cris Kinghorn<br />

<strong>Business</strong> Information Services<br />

Deutsche Bank AG London<br />

London, United Kingdom<br />

44 207 547 2747<br />

cris.kinghorn@db.com<br />

Secretary<br />

Gayle (Kiss) Gossen<br />

416-214-4797<br />

gayle.gossen@gmail.com<br />

Director/Professional Development Chair<br />

Miguel A. Figueroa<br />

miguel.a.figueroa@gmail.com<br />

Membership Chair<br />

Amy L. Affelt<br />

Lexecon<br />

312-322-0622<br />

aaffelt@lexecon.com<br />

Advisory Board<br />

Bulletin Editor<br />

Victoria Platt<br />

Willamette Management Associates<br />

773-399-4314<br />

vaplatt@willamette.com<br />

Bulletin Assistant Manager<br />

Rachel Watstein<br />

646-265-9350<br />

rwatstein@aol.com<br />

Bulletin Advertising Manager<br />

Mari Beth Slade<br />

mbslade@dal.ca<br />

Spring 2007 29


B&F Bulletin<br />

<strong>Division</strong> Archivist<br />

Roberta Brody<br />

Grad School Library Info Studies<br />

City Univ. of NY Queens College<br />

718-997-3790<br />

roberta_brody@qc.edu<br />

Mentoring<br />

Laura Leavitt<br />

Labor Relations & Human Resources Librarian<br />

Michigan State University <strong>Libraries</strong><br />

517-355-4647<br />

llleavitt@gmail.com<br />

Professional Development Chair<br />

Miguel A. Figueroa<br />

Publications Chair<br />

Monica Kirkwood<br />

765-494-7873<br />

bfpubs@gmail.com<br />

Strategic Planning Chair & Committee<br />

• Toby Pearlstein<br />

Past Chair<br />

• Alexey Panchenko<br />

Director/Public Relations Chair<br />

• Miguel A. Figueroa<br />

Director/Professional Development Chair<br />

Web Content Chair and Committee<br />

• Karin Rausert<br />

LEK Consulting<br />

312-913-6431<br />

k.rausert@lek.com<br />

• Judith Akalaitis<br />

Research Librarian <strong>Special</strong>ist, AIS<br />

206-528-5858<br />

AIS@Akalaitis.net<br />

College & University <strong>Business</strong> <strong>Libraries</strong><br />

Karen MacDonald<br />

<strong>Business</strong> & West Campus Library<br />

Texas A&M University<br />

979-862-8933<br />

KmacDona@lib-gw.tamu.edu<br />

Financial Institutions<br />

Christine E. Peterson<br />

Mortgage Guaranty Insurance Corp. (MGIC)<br />

414-347-6904<br />

christine_peterson@mgic.com<br />

Private Equity<br />

Cliff Perry, Director of Information Services<br />

Warburg Pincus LLC<br />

212-878-9314<br />

cperry@warburgpincus.com<br />

List Owner<br />

Chris Poehlmann<br />

Mendoza College of <strong>Business</strong><br />

University of Notre Dame<br />

574-631-9099<br />

cpoehlma@nd.edu@nd.edu<br />

Nominations Chair & Committee<br />

• Sylvia James<br />

• Rachel Kolsky<br />

Manager, Desk Research, Corporate R&D<br />

AIG Europe<br />

00 44 207 954 8848<br />

rachel.kolsky@aig.com<br />

Vendor Relations Committee<br />

Ann Cullen, Vendor Relations Administrator<br />

<strong>Business</strong> Information Librarian<br />

Harvard <strong>Business</strong> School<br />

617-495-5918<br />

acullen@hbs.edu<br />

Webmaster<br />

Brent Nunn<br />

Coordinator<br />

DePaul University <strong>Libraries</strong><br />

312-362-8639<br />

bnunn@depaul.edu<br />

Unit Chairs/Coordinators<br />

Corporate Information Centers<br />

- Currently vacant -<br />

Investment Institutions<br />

David Brackus<br />

brackus@texas.net<br />

Spring 2007 30

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