Transfer Guide - Frankfurt Airport

Transfer
Guide
Making the Most of Your Layover

This brochure was finalized in November 2011.
Published by:
Fraport AG
Frankfurt Airport Services Worldwide
60547 Frankfurt am Main, Germany
www.frankfurt-airport.com
Copy and Editing:
Astrid Wittorff, Customer Relations (KMA-KS)
Jutta Weimar, Customer Relations (KMA-KS)
Concept and Design:
sxces Communication AG
www.sxces.com
Translation:
Greg Woods, Heidelberg
Contact:
E-mail: info@fraport.de
Phone: + 49 (0) 180 5 FRAINFO (3724636)*
or from outside Germany: + 49 69 690-0
Social Media:
www.twitter.com/Airport_FRA
www.facebook.com/FrankfurtAirport
www.facebook.com/FraportKarriere
Videotext:
hr: screens 561 to 566, SWR: screens 561 to 566,
3sat: screens 480 ff.
* The price when calling from a German landline phone is € 0.14 per minute.
Other rates may apply to mobile phones.
All rights reserved, especially those to mechanically, electronically, or photographically
reproduce any or all of this content, store or process it in electronic systems, or reprint it in
periodicals. The information provided here is also subject to change subsequent to being
finalized for publication. Fraport AG therefore provides no guarantee of its completeness
or correctness.
Contents
Everything at a Glance
Services for Transfer Passengers 4–11
Transfers Made Easy 6–7
Find What You Need Fast 8–9
Shopping and Experiences Without Limits 10–11
Things to Do During a Short Layover 12–23
Terminal 1, Transit Areas A and Z 14–15
Terminal 1, Transit Areas B and C 16–19
Terminal 2, Transit Areas D and E 20–23
Things to Do During a Long Layover 24–29
Beyond the Airport 30–33
Terminal Map 34–35

Recharge before
taking off again
Welcome to Frankfurt Airport!
On the following pages you’ll find a great
deal of useful information for navigating
your transfer and layover at Frankfurt
Airport. In addition to helping you get
your bearings, we give you valuable tips for
spending the time as pleasantly as possible.
We’re looking forward to welcoming you as
our guest!
Transfers Made Easy 6–7
Find What You Need Fast 8–9
Shopping and Experiences
Without Limits 10–11
Services for Transfer Passengers
5

Transfers Made Easy
How to Quickly and Easily Make Your
Connecting Flight at Frankfurt Airport
Transferring the Easy Way
If you’re transferring at Frankfurt Airport, relax – you’re in good
hands. Begin by checking one of the flight arrival/departure
boards or monitors to see what gate your flight leaves from and
other important information, then follow the signs to get to it.
If you already have a valid boarding pass
for your connecting flight:
Go straight to the gate. In most cases, your bags will be
automatically routed through to your final destination. In case
of doubt, inquire when checking in at your point of origin. If the
departure gate is not indicated on your boarding pass, consult
the monitor screens. Then follow the blue signs.
If you don’t have a boarding pass yet:
Please check in at a transfer counter in the transit area or
go straight to your gate. In most cases, your bags will be
automatically routed through to your final destination. In case
of doubt, inquire when checking in at your point of origin.
SkyLine Train
The SkyLine train runs between Terminals 1 and 2, leaving
every 2 to 3 minutes.
Stops: Terminal 1 A, Terminal 1 B, and Terminal 2
between Concourses D and E
E-Shuttle Service/Terminal Express
If you need to go a long way, look for one of the blue-and-white
Terminal Express cars that serve the entire transit zone. You can ride
them free of charge.
Fast Lanes for Short Transfer Times
If you have less than 30 minutes to get to your connecting flight,
you may use the fast lane at the security checkpoint. Please make
sure to check the monitor screens for information on your flight.
Tip: Service Guides
You’ll find our mobile service guides all around the terminals
– you can recognize them by their red jackets. If you have
questions or require assistance, they will be glad to help you.
6 7
Services for Transfer Passengers

Find What You
Need Fast
Frequently Asked Questions
Where can I find a pharmacy?
Both outlets of the Metropolitan Pharmacy are located pre-security:
in Terminal 1 B, Level 2 in the Shopping Boulevard, and in Terminal
2 D, Level 3 in the Shopping Plaza.
Where can I get information quickly?
Within the transit zone, go to the information desks in Terminal
1 B, Level 2 (“Information 12”) and Level 3 (“Information 10”).
There are also pre-security information desks in Terminal 1 B on the
departures and arrivals levels and in Terminal 2 on the departures
level. You can also use one of the many free service telephones
(dial 118) or ask our mobile service guides.
How can I get online?
Throughout the airport, you can access the Internet via Wi-Fi for
30 minutes free of charge. You can also conveniently surf the Web
at one of our Internet Points (sit-down terminals) or 100 Internet
Towers (stand-up terminals).
Where can I recharge my mobile phone
or laptop?
There are a large number of Oracle charging stations throughout
the airport that you can use free of charge. You can also charge
your cell phone free in the Around the World restaurant
(Terminal 1 A, Level 2).
Tip: FRA Airport App
New: Our free FRA Airport App provides you with
comprehensive information on travel, parking,
shopping, and things to do at the airport.
Where is smoking allowed?
Please note that smoking is not permitted anywhere inside the
terminals except in the enclosed smoking booths located in the
transit areas of Terminal 1 (A, B and C/D) and Terminal 2.
Which lounges can I use regardless
of which class and airline I have booked?
In the transit zone, passengers of all airlines may use the SKY
Lounge in Terminal 2 D, Level 3 opposite gate D8 and the
LuxxLounge in the pre-security part of Terminal 1 B/C in the
Airport Gallery. No advance reservation is needed. There are also
16 airline-specific lounges with restricted admission; please
contact your airline for details.
Where can I freshen up after a long flight?
You’ll find showers in Terminal 1 B, Level 2 in the Shopping
Boulevard (pre-security). Within the transit zone, there are
showers in Terminal 1 B, Level 3 and Terminal 2 D, Level 3.
Where can I leave my luggage
during my layover?
There are three staffed left luggage facilities in the pre-security
part of the airport: in Terminal 1 B on the arrivals level, in
Concourse B/C on the departures level, and in Terminal 2 D
on the arrivals level.
8 97
Services for Transfer Passengers

Limitless Shopping
and Experiences
Explore to Your Heart’s Content and Take
Advantage of Our Many Service Offerings
A World of Shopping and Experiences
The airport’s international flair, broad yet exclusive range of
brands and products, and huge variety of culinary offerings
all invite you to shop and spend time in over 250 stores and
restaurants. Here you’ll find specials that are unique to Frankfurt
Airport or Germany. Spend your wait in a pleasant atmosphere
– in many cases with a breathtaking view of the airfield. Or if
you’d like to relax after a long flight, you can get a massage in
the spa and recharge your batteries for the rest of your journey.
This guide shows you the services you can discover and take
advantage of near your arrival and departure gates.
Attractive Duty Free Prices
Reward yourself by making some purchases in one of the many
Duty Free shops. Perhaps you’d like a bottle of your favorite
perfume, products from a leading cosmetics brand, a premium
whiskey, or a few typical German souvenirs; no trip is complete
without a visit to a Duty Free or Travel Value shop. It pays off,
too – duty-free prices are guaranteed on all new and classic
products. You can also purchase liquids and carry them on
board without problem.
Tip: Special Offers
The special offers let you save another 30 % off the duty-free price!
Easy VAT Refunds
If you are leaving the European Union and live outside it, you
are entitled to a refund on the value-added tax paid on all
merchandise purchased within the EU. Please note that you must
request a tax refund check when buying items.
For merchandise you carry on board:
On the way to your gate, please stop at the customs office after
the passport check. After obtaining the required customs stamp
there, you can get your VAT refund (minus a service fee) a few
steps further at Global Blue, TaxFreeWorldwide, or Premier
Tax Free (at the money changing counters of Travelex and
International Currency Exchange).
For merchandise in your checked luggage:
When checking in at your airline’s counter, let the staff know
that you need an export confirmation slip from customs for
items packed in your luggage. Your bags are then tagged and
you can show them to customs later.
Once you have obtained the customs stamp, your luggage is
automatically routed to your flight. On the way to your gate,
you can then collect your VAT refund (minus a service fee) from
Global Blue, TaxFreeWorldwide, or Premier Tax Free (at the
money changing counters of Travelex and International
Currency Exchange).
For more information, visit www.global-blue.com
or call +49 (0) 69 690-73549.
10 711
Services for Transfer Passengers

Arrive
safely and
relax
Transfers can be that easy.
You’ll like our service offerings. Take a
refreshing shower or relax in one of our
comfortable waiting and rest areas. Enjoy
one of the pleasant airline lounges or the
SKY Lounge, which is open to everyone.
We’re looking forward to pampering you!
Terminal 1, Transit Areas A and Z 14–15
Terminal 1, Transit Areas B and C 16–19
Terminal 2, Transit Areas D and E 20–23
Things to Do During a Short Layover
13

14
Terminal
1
Are you looking for an attractive gift? Or something good
to read during your flight? Are you in the mood for a tasty
snack in one of the pleasant bars and bistros with a view
of the airfield?
Z11–25
12
1
13
2
A1–26
14
Books/Periodicals
Snack Bar Books/Periodicals
15
Level
25
3
16
17
4
Snack Bar
5
9
18
Snack Bar
26
Level
6
A and Z
7
Snacks/Press
10
Electronics
22
21
20
19
Convenience
27
8
28
Books/Periodicals
11
Restaurant
29
23
Snack Bar
A28–42
32
31
30
Snack Bar
Books/Periodicals
33
100m
24
34
Shopping
1 16
2
3
9
11
13
14
15
4
5
12
17
18
6
7
8
10
19
Duty Free/Travel Value
Relay Books/Periodicals
discover Germany/Souvenirs
Duty Free/Travel Value
Photair/Electronics
Relay Books/Periodicals
Sunglasses by Pfendt
CHRIST International
Food & Beverages
Illy/Snack Bar
HUB/Convenience store
Meyer Feinkost/Snack bar
Beyond/Snack bar
Italissimo/Convenience store
Services
Smoking area
Lufthansa Tower Lounge
Lufthansa First Class Lounge
Int. Currency Exchange
Smoking area
Tip: How to Change Terminals Fast
20
25
27
28
29
33
23
24
26
30
21
22
31
32
34
Duty Free/Travel Value
Duty Free/Travel Value
Duty Free/Travel Value
CAPI Photo/Electronics
Relay Books/Periodicals
PICARD
Relay Books/Periodicals
MoschMosch/Restaurant
Perfect Day/Snack bar
Perfect Day/Snack bar
Nykke & Kokki/Snack bar
Lufthansa Business Lounge
Lufthansa Senator Lounge
Internet Point
Play area for children
Smoking area
If your connecting flight leaves from the other terminal, you
can take advantage of the free SkyLine train to quickly and easily
travel between Terminals 1 and 2. It leaves every two to three
minutes and the trip only takes two minutes. Just follow the
signs to the nearest stop.
Terminal 1 Transit Areas A and Z
15

43
44
45
46
47
48
49
50
51
55
B44–48
Terminal
C13–20
P A N
A S IAN
FOOD
1
In Terminal 1 you can enjoy one of the many cafes and
restaurants. You’re also sure to find the right gift for any
occasion. Before continuing your journey, take a break
in our relaxation areas or check your e-mail.
40
57 58
54
Shopping
Duty Free/Travel Value
Hermès
Bulgari
Tiffany & Co.
CHRIST International
Duty Free/Accessories
Duty Free/Travel Value
imPressed Books/Press
discover Germany/Souvenirs
Duty Free/Travel Value
62
64
65
66
67
74
75
76
77
Restaurant Restaurant
Snacks/
Press
55
35 36 37
59 60
Level
56
41
61
38
62 63
64
Bar/Restaurant
65
39
B and C
Duty Free/Travel Value
Virgin Media Store
CAPI/Photo & electronics
Duty Free/Fashions
SWAROVSKI
Sunglasses by Pfendt
Shanghai Tang
Montblanc
Duty Free/Travel Value
Snacks/
Press
66
67
Fashion
Level
68
42
43
70
B30–33
35
36
37 63
38
39
40
41
53
54
56
57
58
44 45 46
47 48
69
71
You’ll find more shops and restaurants here.
72
Goethe Bar
73
Food & Beverages
Kuffler & Bucher
Cosi Asiate
McDonald’s
McCafé
HUB/Convenience store
Services
59
60
Showers
Information 10
Lufthansa Business Lounge
Int. Currency Exchange
Global Blue Tax Free
Lufthansa Business Lounge
Internet Point
Relaxation area
Lufthansa Senator Lounge
Accessories
49
74
Passport check
52
51
50
53
79
78
77
76
75
B19
42
52
68
72
61
69
70
71
73
78
79
80
80
HUB/Convenience store
grab and fly/Snack bar
Mondo Bar/Restaurant
Häagen-Dazs
Goethe Bar
Smoking area
Travelex/Premier Tax Free
Internet Point
Information 12
Global Blue Tax Free
Internet Point
Lufthansa First Class Lounge
Smoking area
Level
B20–28
100m
Terminal 1
Transit Areas B and C
17

18
Relaxation area
If you’d like to spend the
time between flights relaxing
in a quiet atmosphere, our
relaxation areas are just
the thing.
Concourse B, Level 2
near gate B43
59
Information
41 71
Desks 10 & 12
If you have any questions
about your flight or the airport,
feel free to ask our multilingual
staff at these information desks.
Concourse B, Levels 2 and 3
Open from 6 a.m. to 10 p.m.
Souvenirs from Germany 51
If you‘re looking for something
typical German as a present, you’ll
find a large selection to choose
from in the discover Germany
Souvenir Shop: Beer steins,
garden dwarves, breakfast boards,
Lübeck marzipan and more.
Concourse B, Level 2
Open from 6 a.m. to 10 p.m.
Tip: Shop to Your Heart’s Content
Even if your connecting flight leaves from Concourse C you can
check out the many opportunities to shop in Concourse B.
24h HUB
39
Convenience Store
Here you’ll find all the articles
you need to make your trip
even more enjoyable: snacks,
beverages, books and periodicals,
toys and games, bodycare
products, tobacco and more.
Concourse B, Level 3
Open 24 hours
View of the Runways 35 to 38
Enjoy varied cuisine in this food
court, spiced with a panoramic
view of the runways. If you’re
there at the right time, you
might even catch a glimpse of
the Airbus A380 Superjumbo.
You’ll be thrilled!
Concourse B, Level 3
Open from 5 a.m. to 10 p.m.
Tiffany & Co.
46
This world-famous up-market
jewelry brand from New York
has its own store at Frankfurt
Airport where you can immerse
yourself in the sparkling world
of glamour. An enchanting
experience awaits you.
Concourse B, Level 2
Open from 6 a.m. to 10 p.m.
Terminal 1 Transit Areas B and C
19

20
Terminal
83
84
85
86
88
97
98
103
2
Terminal 2 offers more than just shopping opportunities. Turn your
layover into a unique experience, for example by browsing in the
airport’s largest Duty Free shop followed by a massage at be Relax
or a good rest in one of the comfortable airline lounges.
Shopping
Duty Free/Accessories
Duty Free/Travel Value
imPressed Books/Press
Gifts+++
Tie Rack
Food & Beverages
Starbucks Coffee
MoschMosch/Restaurant
Liquid/Bar and café
81
E6-9
82
92 93 94 95 96
E21–26
E6–13
97 98
111
Restaurant
112
Accessories
99
100
101
112
113
104
105
114
Accessories
D and E
Duty Free/Accessories
CHRIST International
CAPI/Photo & electronics
imPressed Books/Press
Duty Free/Travel Value
Burger King
Sense of Taste/Restaurant
Mondo Bar/Restaurant
83 84 85
E2–5
99 100
101
D1–4
102
103
Bar/Restaurant
113 114 115
81
82
87
89
90
91
92
93
94
95
96
102
D5-8
D21–27
Services
86 87 88
be Relax/Wellness
Int. Currency Exchange
be Relax/Wellness
Int. Currency Exchange
Prayer rooms
Great view of the airfield
Etihad Lounge
Cathay Pacific Lounge
Emirates Lounge
Smoking area
Internet Point
Global Blue Tax Free
104 105 106 107 108 109 110
116
119
89 90
117
118
100m
91
106
107
108
109
110
111
115
116
117
118
119
D9
Internet Point
Smoking area
Showers
Japan Airlines Sakura Lounge
SKY Lounge
Smoking area
Smoking area
Air France Lounge
Iberia Lounge
Smoking area
Great view of the airfield
D50–54
D40–44
D17–20
D32–35
Level
Level
Terminal 2 Transit Areas D and E
21

22
be Relax/Wellness 81 87
Before or after your flight,
at be Relax you can recover from
your flight anytime and get back
in shape for the next leg of your
journey.
Concourse D, Level 3:
open from 7 a.m. to 10 p.m.
Concourse E, level 2:
variable hours
Phone: +49 (0) 69 690-27066
Worshiping and
prayer rooms
Frankfurt Airport has
worshipping and prayer
rooms for different religions
Concourse D, Level 3
Open 24 hours
90
SKY Lounge
110
Here passengers of all airlines
can enjoy their wait in a modern,
comfortable atmosphere or take
advantage of their layover to
work. Price € 25 or U.S. $40
for three hours
Concourse E,
Level 3 (opposite gate D8)
Open from 8 a.m. to 9 p.m.
Tips: Great Vistas
Enjoy a fantastic view of the airfield 91 119
and with a bit of
luck, you’ll even see the Airbus A380 Superjumbo (you can
tell it from the double rows of windows).
If you have time to spare before boarding, check out the
other gate area on the same level. You’ll find more shops and
restaurants there.
MoschMosch
Visit this Japanese noodle bar
and treat yourself to dishes
that are freshly prepared from
healthy ingredients: curries,
rice specialties, Thai salads,
sandwiches, or sushi.
98
Concourse E, Level 3
Open from 9 a.m. to 10:30 p.m.
Gifts+++
86
Besides a large selection of
German T-shirts, beer steins,
and cuckoo clocks, Gifts+++
carries many other typical
souvenirs from Germany as well
as costume jewelry, accessories,
and table decorations.
Concourse D, Level 3
Open from 6 a.m. to 10:30 p.m.
Duty Free 83 84 99 113
Shopping
Grab a bargain in the airport’s
largest Duty Free shop! A huge
selection awaits you there,
including cosmetics, spirits, and
many attractive special offers.
Concourse D/E, Level 3
Concourse D/E, Level 2
Open from 6 a.m. to 10 p.m.
Terminal 2 Transit Areas D and E
23

Savor the
pleasures of
shopping
… and enjoy your layover.
Look forward to limitless shopping opportunities
and a cornucopia of culinary delights
at Frankfurt Airport. For example,
how about a tasty snack at Hermann’s in
the Airport City Mall Frankfurt with its large
selection of German sausage specialties?
If you would rather seek the stillness
and solace of prayer, you’ll find it in our
worshipping rooms for Jews, Christians, and
Muslims. We’re happy to have you as our
guest!
How to Make the Most
of Your Layover 26–29
Please plan sufficient time for
security checks and observe the
visa regulations.
Things to Do During a Long Layover
25

26
Make Your
Layover Fly By
Things to do in the public part of the airport
Rest or Work in a Day Room
Various hotels at the airport and in central Frankfurt offer day
rooms that you can use between 9 a.m. and 6 p.m. to relax
between flights in a private space. To book, go to the Fraport
Hotels & Tours counter (see p. 33) or the Service Point in
Terminal 2, Level 2.
Let Yourself Be Pampered
The SKY Lounge operated by the Sheraton Hotel (in Terminal 1)
offers a wide range of revitalizing massages.
www.skylounge-fra.com, phone: +49 69 69716691
Or ride the hotel shuttle bus from Terminal 1 or 2 (the trip takes
5 minutes) and relax in the wellness oasis on the ninth floor of the
Steigenberger Hotel while enjoying the incredible panoramic view.
www.steigenberger.com, phone: +49 (0) 69 69750
Find Peace and Quiet in the Prayer and Worship Rooms
Frankfurt is the only German airport with prayer and worshipping
rooms for Christians, Jews, and Muslims that are open 24 hours a
day. These are places of stillness where you can pause and catch
your breath. Prayers, services, and concerts are regularly held.
Terminal 1 B, Gallery, www.seelsorge-flughafen-frankfurt.de
LuxxLounge
130
Spanning 500 sq.m of floor space, the huge Luxx Lounge is
available to passengers of all airlines looking for a place to relax and
find some peace and quiet. A day ticket costs 30 euros and includes
food, drinks, showers, and use of a PC with Internet access.
No advance reservation required.
Terminal 1, Gallery (Level 3) between the B and C departures
halls, www.luxxlounge.de, Tel: +49 (0) 69 69 76 73 86
125
128
Airport Tours and Visitors’ Terrace
A 45-minute tour of the terminal apron areas gives you an
overview of what goes on at the airport.
Tickets: Tour Counter in Terminal 1, Airport City Mall
Frankfurt. Tours leave daily at 1, 2, 3, and 4 p.m.;
on weekends and public holidays and during school
holidays in the German state of Hesse there are also tours
at 11 a.m. and 12 noon. No advance booking needed.
www.sightseeingtours.frankfurt-airport.de
You can also enjoy a fantastic view from our Visitors’ Terrace
in Terminal 2 from April to October, from 10 a.m. to 6 p.m.
24-Hour Restaurants and Shops
The following restaurants and shops are open 24 hours
a day for you:
Starbucks Coffee 122 (Terminal 1, Shopping Avenue)
Player’s Island 134 (Terminal 1, Airport City Mall Frankfurt)
Connection Bar & Restaurant 123 (Terminal 1 B, Level 2)
McDonald’s (Terminal 2, Food Plaza)
Bar 24 (Terminal 2 E, Level 2)
A New Dimension of Shopping
Our shopping areas – the Shopping Avenue, Shopping Boulevard,
and Airport City Mall Frankfurt in Terminal 1 and the Shopping
Plaza in Terminal 2 – feature a large number of international and
regional brand shops as well as a kaleidoscope of food offerings.
Use your time to purchase unique gifts or give yourself a treat.
135
Things to Do During a Long Layover
27

28
Terminal
Shopping
AVENUE
120
132
121
125
1
Useful Services in the Public Areas
C
123
122 124
133
126
134
B
130
127
128
135
131
Where to Charge Your Mobile Phone
129
Shopping
BOULEVARD
Airport
CITY MALL
A
Level
Level
Level
Passport check
You can charge your cell phone free of charge in the restaurant
“Around the World” (Terminal 1 A, Level 2). For most popular
phone models, you won’t need your charger. There are also
Oracle charging stations all around the airport.
Tip: Airport Guide / Shopping & Dining Guide
You’ll find many more attractive services and
information on all shops and restaurants in the
Airport Guide and the Shopping & Dining Guide.
129
Essanelle Hair Salon
The Essanelle hair salon provides complete hair service from
cutting to styling in a pleasant ambiance.
Terminal 1 C, Level 0, Airport City Mall Frankfurt
tegut Supermarket
The tegut supermarket is well-stocked with food, organic
products, baked goods, periodicals, and other items.
Terminal 1 C, Level 0, Airport City Mall Frankfurt
Pfendt Opticians
Lenses of many strengths and many types of contact lenses are
kept in stock. Pfendt Airport Optic also carries eyeglass care
products and does repairs on the spot.
Terminal 1 B, Level 2, Shopping Avenue
Metropolitan Pharmacy
You can obtain medications in both outlets of the Metropolitan
Pharmacy:
Terminal 1 B, Level 2 in the Shopping Boulevard
Terminal 2 D, Level 3 in the Shopping Plaza
Luggage Storage
133
132
121
124
120 131
If you’d rather not lug your bags around the airport with you,
you can deposit them for up to seven hours for a fee of four
euros. Strollers are also available to rent.
Terminal 1 B, Level 1 and B-C, Level 2
Terminal 2 D, Level 2
Useful Information, Faxing, and Photocopying
At the following service counters you can receive information,
send faxes, and make photocopies:
Service Point T1 (Terminal 1 B, Level 2)
Service Point T2 (Terminal 2, Level 2)
Please plan sufficient time for security checks
and observe the visa regulations.
127
Things to Do During a Long Layover
29

Explore
discover
the surrounding
area and
treasures
… and turn sightseeing into an adventure.
If you have a long layover, we highly
recommend that you venture into the
surrounding area. You can catch a train from
the regional or long-distance train station
integrated in the airport. Go on a sightseeing
tour or set out on your own to conquer
the exciting metropolis of Frankfurt and
its environs. Or ride a picturesque pleasure
boat on the beautiful Rhine River and follow
it up with wine tasting to experience real
Hessian hospitality. We’d love to arrange an
enchanting outing for you!
Enjoy Frankfurt and Its Surroundings 32–33
Please plan sufficient time for
security checks and observe the
visa regulations.
Beyond the Airport
31

32
Enjoy Frankfurt
and Its Surroundings
Relax During an Excursion into the Region
Rest and Relax in Nature
You can relax in an idyllic oak forest in the airport’s immediate
vicinity. There are long trails for hiking or jogging. For children,
there is a large adventure playground. You can get there in just
15 minutes by taking bus no. 62 from Terminal 1 or 2; get off at
Rheinlandstrasse.
Explore Frankfurt on Your Own
From the airport’s regional train station, you can reach central
Frankfurt in only 15 minutes by metropolitan train (S-Bahn) line
S8 or S9. If you’d like to combine convenient,
free access to all of Frankfurt with numerous
discounts for the Palmengarten botanical
garden, ship rides, etc. we recommend that
you purchase the Frankfurt Card.
By Bus to Frankfurt and Its Environs
Enjoy the old and new Frankfurt on a bus trip: see the towers of
the former city wall, the skyscrapers of the banking district, and the
Alte Oper. Explore the historic city center with the “Römer” (city
hall), the cathedral, and St. Paul’s Church – or go on an extended
shopping tour in Goethestrasse and the Zeil.
Duration: approx. 2½ hours
By Bus to Heidelberg
Tour 1
Tour 2
Tour 3
Tour 4
Heidelberg is one of Germany’s most charming and beautiful
cities. Visit the world-famous castle overlooking the Old Town,
wander through medieval lanes and alleys, and visit the Old
Bridge, the Karlstor and many other attractions.
Duration: approx. 6 hours
Rhine Tour
This tour takes you to vineyards and picturesque little towns,
enormous medieval fortresses, and the famous Lorelei rock. The
price includes lunch and a ship ride to St. Goarshausen followed
by wine tasting. You can take advantage of the stop in Rüdesheim
to shop in the stores of the famous Drosselgasse.
Duration: approx. 8 hours
Tip: Hotel Bookings at Attractive Prices
If you decide to spend one or more nights in Frankfurt, the
Fraport Hotels & Tours counter can find you a hotel in any
price bracket at the airport, in the city, or in the surrounding
area.
Fraport Hotels & Tours Counter
Tour 5
You can obtain detailed information on all offers as well as
Frankfurt travel guides, city maps, and HotSpot passes for the
Internet here:
Terminal 1 B, arrivals level (near information desk 14)
Open daily from 7 a.m. to 10:30 p.m.
Phone: +49 (0) 69 690-70402, e-mail: hotelservice@fraport.de
www.frankfurt-airport.com (click the “Bookings” tab)
On request, we’ll be glad to offer you other organized and
personalized tours as well as private transfers.
Please plan sufficient time for security checks
and observe the visa regulations.
130
Beyond the Airport
33

34
Getting Where
You Want to Go
Terminals, security checks,
gates, etc. at a glance
Pages 20–23
E D
Terminal 2 Terminal 1
C
Pages 16–19
Pages 26–29
B
Pages 14–15
A, Z
Terminal Map

Frankfurt Airport
now available as
an App!
www.frankfurt-airport.com
– FOR FREE
– Frankfurt Airport App
(FRA Airport App) for
iPhone ® and Android
– WebApp available

Comfortable Transfers:
12 Good Reasons to Fly
Via Frankfurt Airport
3 Optimal connecting flights with more
than 100 airlines to 300 destinations worldwide
3 Centrally located at Europe’s heart
3 500 service guides speaking more than 50 languages
3 VIP, porter, and escort services you can request at any time
3 Fast lanes at the security checks for passengers
with short connecting times
3 Terminal Express shuttle cars and SkyLine trains
for getting around the airport
3 Regional and long-distance train stations right
at the airport: 223 regional and 174 ICE connections daily
3 More than 250 shops, bars, and restaurants
plus 27 Duty Free and Travel Value shops
3 18 lounges plus relaxation areas and wellness
facilities to recharge in
3 30 minutes of free Wi-Fi use
3 Free Frankfurt Airport App for smartphones
3 Only 15 minutes from central Frankfurt
You’ll find more services at:
www.frankfurt-airport.com
Facebook.com/Frankfurt Airport
Twitter.com/Airport_FRA
Phone + 49 (0) 180 5 FRAINFO (3724636)*
* The price when calling from a German landline phone is € 0.14 per minute.
Other rates may apply to mobile phones.