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Retail in Belgium, Res-sense - Food2Market

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Belgian<br />

retail market


• Desk research:<br />

– Comeos<br />

– Unizo<br />

– GfK<br />

– Nielsen<br />

– OIVO<br />

– Market<strong>in</strong>g Map<br />

– FOD Economie<br />

Sources<br />

• Expert <strong>in</strong>terviews:<br />

– Key account managers<br />

• Dairy<br />

• Vegetables & fruit<br />

• Frozen food<br />

– <strong>Retail</strong> organisations<br />

• Comeos<br />

• Unizo


Who’s who <strong>in</strong> Belgian retail?


Market shares<br />

11,2% 4,6%<br />

The big 3:<br />

72,8% is <strong>in</strong><br />

the hands<br />

of 3 groups


Group Number of stores Surface Evolution<br />

Colruyt 601 580.000m2<br />

Delhaize 628 640.000m2<br />

Carrefour 702 900.000m2<br />

Aldi 464 301.600m2<br />

Lidl 299 203.320m2


Efficiency


Reputation


Appreciation


THE consumer doesn’t exist


Flexible consumer<br />

Consumer visits 4,7 retail brands/quarter and shops <strong>in</strong> 2,5 retail brands


Choice of a food store


Most visited stores


€<br />

Ticket size


Choice of a food product


The battle for the consumer<br />

(1) A shopp<strong>in</strong>g formula for<br />

each shopp<strong>in</strong>g behaviour


Discount


On the go


For the foodies


Neighborhood store


Bio-supermarket


For shopp<strong>in</strong>g lovers


e-tail


The battle for the consumer<br />

(2) <strong>Retail</strong> knows your consumer


The battle for the consumer<br />

(3) Price war


Food is more expensive <strong>in</strong> <strong>Belgium</strong><br />

Identical food products Processed food<br />

products<br />

Versus Netherlands 10,4% 12,5%<br />

Versus Germany 10,6% 7,5%<br />

Versus France 7,0% 8,6%


Price leader<br />

Sharp commitment<br />

Well function<strong>in</strong>g system Proven result


Quality leader becomes<br />

price challenger


Market leader from abroad


The battle for the consumer<br />

(4) Indispensable strong brands


Ratio private labels versus A-brands: 90% - 10%


The battle for the consumer<br />

(5) Susta<strong>in</strong>ability is an opportunity


Susta<strong>in</strong>ability as corporate strategy


Mak<strong>in</strong>g products more susta<strong>in</strong>able


Susta<strong>in</strong>ability expensive


What’s <strong>in</strong> it for you?


Bakery & Pastry<br />

Fruit & Vegetables<br />

Chocolate en Cookies<br />

Cheese<br />

Meat Products


• Why Belgians Buy Belgian Products…<br />

– Local/regional products<br />

– More ref<strong>in</strong>ed quality products<br />

– Solidarity/support to small producers<br />

– Ecology: unnecessary transport<br />

– Price<br />

– Authenticity


Quality First


Beyond The Product


Private Label by Country


Private Label per category<br />

Volume Value<br />

Frozen 65,4% 51,9%<br />

Pet food 59,6% 39,8%<br />

Dairy 53,2% 42,2%<br />

Pastry & Cookies 51,8% 41,3%<br />

Hot Beverages 48,6% 33,5%<br />

Dry Food 46,7% 32,7%<br />

House hold 38,3% 20,7%<br />

NAB 37,4% 22,3%<br />

Sweets 29,4% 19,3%<br />

Healt & Beauty 23,8% 10,3%<br />

AB 23,5% 16,0%<br />

Marc Soumillion 56


152%<br />

500 ml: 0,67 (1,34)<br />

16%<br />

500 ml: 1,67 (3,38)<br />

47%<br />

550 ml: 2,19 (3,93)<br />

720 ml: 4,15 (5,76)


Commodity = Private Label ?


Category: Rules of the Game


€ €<br />


Packag<strong>in</strong>g Design THE SILENT SALESMAN


Innovation


Packag<strong>in</strong>g, Design, Name, ….


B2B2C


Bus<strong>in</strong>ess Model


Shar<strong>in</strong>g<br />

Individual Led<br />

Degree of Complexity<br />

Number of Participants<br />

Open Innovation<br />

Organisational behaviour


Grow your<br />

bus<strong>in</strong>ess<br />

Strengthen<br />

your<br />

reputation<br />

Craft<strong>in</strong>g<br />

Invigorat<strong>in</strong>g<br />

concepts<br />

Make<br />

progress on<br />

susta<strong>in</strong>ability<br />

A No-Non<strong>sense</strong> Integrated Multi-discipl<strong>in</strong>ary Team<br />

of Brand and Innovation Strategists<br />

Gather clear<br />

stakeholder<br />

<strong>in</strong>sights


Relevant<br />

Innovation<br />

Sharp<br />

Commitment<br />

INTEGRATION<br />

Mean<strong>in</strong>gful<br />

Experience<br />

INVIGORATING CONCEPTS


• SWOT-analysis<br />

• Strategy<br />

• Market research<br />

• Market<strong>in</strong>gstudies<br />

• Feasability<br />

• Investment analysis<br />

• Communication strategy


marc.soumillion@res-<strong>sense</strong>.biz jan.arnaut@res-<strong>sense</strong>.biz<br />

+32 475 65 62 86 +32 475 85 84 61<br />

www.res-<strong>sense</strong>.biz


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