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New building takes shape - The Walter Cronkite School of ...

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new programs<br />

Students push<br />

the edge <strong>of</strong><br />

media research<br />

and innovation<br />

Deepak Kamalanathan, an electrical enginering graduate student, was part <strong>of</strong> the <strong>New</strong> Media Innovation Lab’s inaugural class.<br />

<strong>The</strong> <strong>New</strong> Media Innovation Lab at ASU is taking on the big<br />

questions facing the news media today:<br />

• How can news companies reach audiences, especially<br />

younger readers and viewers who have become disenfranchised<br />

from traditional media?<br />

• How can the media survive and prosper in the face <strong>of</strong> rapid<br />

technological change that is making media more fragmented, more<br />

interactive and more personal?<br />

<strong>The</strong> lab, which opened August 2006 under the direction <strong>of</strong><br />

the <strong>Cronkite</strong> <strong>School</strong>, brings together students from journalism,<br />

computer engineering, graphic design and business to work in<br />

partnership with media companies interested in the answers to<br />

those questions.<br />

In the first two semesters, students studied the news habits <strong>of</strong><br />

college-age students and developed a local music Web site,<br />

tunedig.com, that demonstrates what young people say they want<br />

on the Web.<br />

<strong>The</strong> idea for a media research and development lab came from<br />

ASU President Michael M. Crow and Sue Clark-Johnson, president<br />

<strong>of</strong> the newspaper division <strong>of</strong> Gannett Co. Inc., the nation’s largest<br />

newspaper company. Within two months <strong>of</strong> their initial discussions,<br />

the lab was up and operating in the Computing Commons.<br />

Gannett is the lab’s chief client, hiring the team <strong>of</strong> students<br />

to help the company figure out how online newspapers can best<br />

appeal to 18- to-24-year-olds. <strong>The</strong> students spent the first semester<br />

gathering and analyzing data — including conducting a survey<br />

<strong>of</strong> nearly 1,700 ASU students. <strong>The</strong>y presented their findings and<br />

recommendations to Gannett executives in December.<br />

<strong>The</strong> lab is significantly different from new media efforts at other<br />

universities, said <strong>Cronkite</strong> <strong>School</strong> Dean Christopher Callahan.<br />

“<strong>The</strong> ideas are driven by our students — some <strong>of</strong> the best and<br />

brightest — working together from many schools and departments<br />

across campus,” he said. “And our relationship with Gannett makes<br />

this a very real, focused research and development effort. Our<br />

12 2007-2008<br />

By Tara Brite<br />

students have an unparalleled experience, and they will see the<br />

tangible impact <strong>of</strong> their innovations in the new media market.”<br />

<strong>Cronkite</strong> graduate student Nicole Girard said she learned<br />

just how important social networking is to young people, while<br />

marketing senior Marlena Shirley said usability is one <strong>of</strong> the top<br />

things young people look for. If content isn’t easy to find through a<br />

search engine or from a home page, they’ll likely look elsewhere,<br />

she said.<br />

During its first year, the lab was led by Tom Mohr, an industry<br />

leader who formerly headed Knight Ridder Digital in San Jose,<br />

Calif.<br />

Mohr said media companies face great challenges trying to keep<br />

up with the rapid changes overtaking the industry. Young people<br />

now “carry devices that are literally a second brain,” he said. And<br />

they use these devices to find information in many different places.<br />

“<strong>The</strong>y’re grazers <strong>of</strong> content,” Mohr said. “<strong>The</strong>y get snippets <strong>of</strong><br />

news throughout the day.”<br />

Mohr, who spent the year traveling back and forth between the<br />

Tempe campus and his home in San Jose, said he learned as much<br />

as his students during the inaugural year <strong>of</strong> the lab.<br />

“It’s a great privilege to be involved in shaping the debate on<br />

where media should go in the world <strong>of</strong> online,” he said.<br />

Mohr returned to California this spring to head a start-up<br />

company that <strong>of</strong>fers Web services to automotive dealers and<br />

manufacturers. He was replaced by Retha Hill, former vice<br />

president for content at BET Interactive, the online unit <strong>of</strong> Black<br />

Entertainment Television. She is a digital media leader who helped<br />

launch <strong>The</strong> Washington Post’s first Internet news operation.<br />

Hill and a new team <strong>of</strong> students continued working out <strong>of</strong> the<br />

Computing Commons during the 2007-08 academic year and<br />

will move in fall 2008 to the new <strong>Cronkite</strong> <strong>building</strong> in downtown<br />

Photo by Ryan A. Ruiz

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