GL Annual Report:Layout 1 - Gundersen Health System

Completing the circle of care
Gundersen Lutheran is committed to enhancing community-based healthcare
by providing patients with access to the best care possible, as close to home as
possible. Our growing network of regional clinics provides comprehensive
care and specialty services to residents of all ages in communities throughout
our 19-county service region. From urgent care needs to complete physicals,
our experts are continually innovating to address rural healthcare issues in a patient-centric
manner. Mobile mammography projects, remote fetal monitoring
systems, and integrated electronic medical records that can be accessed by
healthcare personnel throughout the Gundersen Lutheran system are the latest
initiatives that enhance community-based patient care in the Tri-state Region.
Gundersen Lutheran’s new ExpressCare clinics in Holmen, Onalaska and
La Crosse make it possible for people to receive a quick diagnosis and
treatment of common ailments in about 15 minutes with no appointment.
ExpressCare nurse practitioners and physician assistants treat adults and
children 2 years of age and older for a flat fee, no matter where they receive
their primary care. Gundersen Lutheran ExpressCare patients benefit from
our infrastructure and physician referral network through fully integrated
electronic outpatient health records, direct access to primary care appointments,
and internal rotation of regular clinic staff.
After-hours medical care is available through three Gundersen Lutheran Urgent
Care clinics, where patients can be seen for unexpected, non life-threatening
illness or injuries. To help patients choose the care that best fits their needs, our
Telephone Nurse Advisors can be called around the clock, even on evenings,
weekends, and holidays, for guidance on medical questions and sudden health
problems requiring medical attention.
Jill McMullen, MD, Family Medicine - Tomah
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Convenient access to health
and preventive care services
in both traditional and
non-traditional settings is
central to Gundersen
Lutheran’s commitment to
community-based healthcare.
an integrated delivery system supports the health of our communities
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As a Level II trauma center, Gundersen Lutheran
meets national benchmarks established by the
American College of Surgeons for demonstrated
commitment to superior trauma care. Immediate,
specialized, multidisciplinary care is delivered
24 hours a day, 365 days a year, to treat critical
injuries and life-threatening events.
The Trauma & Emergency Center at Gundersen
Lutheran includes all components identified with
optimal trauma care: access, acute hospital care, rehabilitation,
research activities and prevention. Our responsibility
to provide a continuum of care extends beyond the
10,000 square feet of our actual Trauma & Emergency
Center; we provide disaster preparedness, emergency
medical and surgical patient care, education, and coordination
point services spanning 20,000 square miles and
more than 30,000 patients per year.
Ancillary Services
Providing the highest level of trauma care for our region
requires a rapid response to emergency calls and transportation
to care facilities. Gundersen Lutheran offers the
most advanced pre-hospital patient care available through
its wholly owned subsidiary, Tri-State Ambulance.
Highly trained response teams are equipped with the latest
time-saving technology, making response times faster
and accurate patient information available to emergency
medical technicians in the field. Wireless laptop systems
allow paramedics to interact in real time with the dispatch
center, and to call up database records before the
ambulance arrives on the scene. Only 10% of EMS agencies
in the country use this state-of-the-art technology.
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Tri-State Ambulance recently launched a new Cardiac Alert protocol
for use in the field by paramedics to complement the Priority One
Heart Attack Program already in place at Gundersen Lutheran. When
a patient meets specific symptoms for a heart attack, ambulance
personnel signal a Cardiac Alert, activating a specialized Cardiac
Catheterization team at Gundersen Lutheran. The team saves
precious time by preparing for the heart attack patient even during
transport to the hospital. The goal of the protocol is to reduce
the time from symptom onset to intervention, another step
in continuing to improve our nationally recognized cardiac
care in the communities served by Gundersen Lutheran.
Residents of western Wisconsin, northeast Iowa and
southeast Minnesota have free access to health and
human services information and referrals through
Great Rivers 2-1-1, a preventive program operated
by Gundersen Lutheran to promote the health
and well-being of people throughout the region.
The toll-free phone lines are open 24 hours a day,
7 days a week, to provide callers with a central
access point for complete, current information on
over 3,500 community and human services
programs, as well as telephone counseling and
crisis intervention. By providing the critical
connection that makes services easier to access,
Great Rivers 2-1-1 (www.greatrivers211.org)
benefits nearly 40,000 callers each year.
5.4%
14.4%
According to the American Heart
Association, 5.4% of patients nationwide
who suffer a sudden cardiac arrest
outside a hospital setting survive to be
discharged from the hospital. We have
achieved a survival rate nearly three
times (14.4%) the national average in
the region served by Tri-State Ambulance.
Reggie Nichols, EMT, Tri-State Ambulance
U.S.
Average
Tri-State
Average
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Locations of Regional Facilities
Whitehall
Independence
Blair Black River Falls
Winona
Sparta
Tomah
Onalaska
La Crescent
Houston
La Crosse Hillsboro
Spring Grove
Wonewoc
Viroqua
Harmony
Decorah Lansing
Waukon
Calmar
Ossian Postville
West Union
Fayette
Prairie du Chien
Gundersen Lutheran Wisconsin Facilities
Gundersen Lutheran Eye Clinic - Black River Falls
601 West Adams Street
Black River Falls, WI 54615
Gundersen Lutheran - Blair Clinic
420 South Peterson Avenue, Blair, WI 54616
Gundersen Lutheran - Hillsboro Clinic
300 Water Avenue, Hillsboro, WI 54634
Gundersen Lutheran Eye Clinic - Hillsboro
845 Water Avenue, Hillsboro, WI 54634
Gundersen Lutheran - Independence Clinic
35791 Osseo Road, Independence, WI 54747
Gundersen Lutheran
Gundersen Lutheran Eye Institute
1900 South Avenue, La Crosse, WI 54601
Gundersen Lutheran - Onalaska Clinic
Gundersen Lutheran Eye Clinic - Onalaska
Gundersen Lutheran Sports Medicine - Onalaska
3111 Gundersen Drive, Onalaska, WI 54650
Gundersen Lutheran Behavioral Health - Onalaska
123 16th Avenue South, Onalaska, WI 54650
Gundersen Lutheran - Prairie du Chien Clinic
Gundersen Lutheran Behavioral
Health - Prairie du Chien
610 East Taylor Street, Prairie du Chien, WI 53821
Gundersen Lutheran Eye Clinic - Prairie du Chien
213 E. Blackhawk Avenue
Prairie du Chien, WI 53821
Gundersen Lutheran - Sparta Clinic
315 West Oak Street, Sparta, WI 54656
Gundersen Lutheran Behavioral Health - Sparta
218 West Main Street, Sparta, WI 54656
Gundersen Lutheran Eye Clinic - Sparta
400 West Jefferson Avenue, Sparta, WI 54656
Gundersen Lutheran - Tomah Clinic
Gundersen Lutheran Eye Clinic - Tomah
1330 North Superior Avenue, Tomah, WI 54660
Gundersen Lutheran Behavioral Health - Tomah
601 North Superior Avenue, Tomah, WI 54660
Gundersen Lutheran - Viroqua Clinic
Gundersen Lutheran Eye Clinic - Viroqua
407 South Main Street, Viroqua, WI 54665
Gundersen Lutheran - Whitehall Clinic
Gundersen Lutheran Eye Clinic - Whitehall
18606 Ervin Street, Whitehall, WI 54773
Gundersen Lutheran Behavioral Health - Whitehall
36024 Park Street, Whitehall, WI 54773
Gundersen Lutheran - Wonewoc Clinic
505 Center Street, Wonewoc, WI 53968
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Gundersen Lutheran Minnesota Facilities
Gundersen Lutheran - Harmony Clinic
805 Main Avenue South, Harmony, MN 55939
Gundersen Lutheran - Houston Clinic
511 East Maple Street, Houston, MN 55943
(opening late 2008)
Gundersen Lutheran - La Crescent Clinic
331 South Third Street, La Crescent, MN 55947
Gundersen Lutheran - Spring Grove Clinic
123 Fifth Avenue SE, Spring Grove, MN 55974
Gundersen Lutheran Eye Clinic - Winona
106 E. Second Street, Winona, MN 55987
Gundersen Lutheran Sports Medicine - Winona
111 Riverfront, Winona, MN 55987
Gundersen Lutheran - Lansing Clinic
50 North Fourth Street, Lansing, IA 52151
Gundersen Lutheran - Ossian Clinic
121 East Main Street, Ossian, IA 52161
Miller-Gundersen Lutheran Clinic, Postville
111 South Reynolds, Postville, IA 52162
Gundersen Lutheran - Waukon Clinic
Gundersen Lutheran Eye Clinic - Waukon
120 2nd Avenue SE, Waukon, IA 52172
Gundersen Lutheran - West Union Clinic
110 Jefferson Street, West Union, IA 52175
Gundersen Lutheran Affiliates
Gundersen Lutheran Iowa Facilities
Gundersen Lutheran - Calmar Clinic
106 E. Main, Calmar, IA 52132
Gundersen Lutheran - Decorah Clinic
Gundersen Lutheran Eye Clinic - Decorah
Gundersen Lutheran Podiatry Clinic - Decorah
1830 State Hwy 9, Decorah, IA 52101
Gundersen Lutheran - Fayette Clinic
110 King Street, Fayette, IA 52142
Degen Berglund Pharmacy, La Crosse, WI
Bethany Lutheran Homes, La Crosse, WI
Options Clinic, La Crosse, WI
Tri-County Memorial Hospital &
Nursing Home, Whitehall, WI
Tweeten Lutheran Healthcare Center,
Spring Grove, MN
Harmony Community Health Care, Harmony, MN
Palmer Lutheran Health Center, West Union, IA
On any given day, Gundersen Lutheran practitioners are touching lives and
creating standards of care that both improve the individual patient experience
and the health of entire communities.
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Gundersen Lutheran Health System and Gundersen Lutheran Medical Foundation Leadership
board of governors Jerry E. Arndt
gundersen lutheran medical foundation board members
Senior Vice President,
Jeffrey E. Thompson, MD, CEO Business Services
Mark V. Connelly, MD
Joe Gow, PhD
Edwin M. Overholt, MD
Chairman of the Board
Chairman of the Board
Chancellor
Otolaryngology
Mary Jo Klos, RN
Facial Plastic Surgery
University of Wisconsin-La Crosse Gundersen Lutheran
Julio J. Bird, MD
Vice President
Gundersen Lutheran
Sigurd B. Gundersen III, MD, FACS John B. Reinhart
Sigurd B. Gundersen, III, MD, FACS Sigurd B. Gundersen,III, MD, FACS
board of trustees
A. Erik Gundersen, MD
Surgery, Vice President
President, Retail Group
Medical Vice President
Michael J. Dolan, MD
Vice Chairman of the Board Gundersen Lutheran, Inc. Reinhart Companies
Jan A. DeHaan, RN
Retired Cardiac Surgeon
Board of Governors Liaison
Jeffrey E. Thompson, MD, CEO
Marilu Bintz, MD, MBA
Barbara A. Skogen
Vice President,
Gundersen Lutheran
Chairman of the Board
Kent C. Handel, CEO
Vice President
Gundersen Lutheran
Gary J. Lenth, MD
Hospital Administrator
Dirk L. Gasterland
North Central Trust Company Festival Foods
Michael J. Dolan, MD
Treasurer
Donald F. Frank
William A. Agger, MD
Herbert M. Heili
Governor Tommy G. Thompson
Medical Vice President
Chairman, Coulee Bank
Retired, Trane Co.
Retired Executive
President
Frank J. Aberger, MD
Debra S. Rislow, RN, MBA
Gundersen Lutheran, Inc. Logistics Health, Inc.
Steve R. Burgess, President, CEO
Gregory P. Thompson, MD Interim Vice President
& Searle Pharmaceutical Corp.
State Bank Financial
Chief Information Officer
Frank J. Aberger, MD
Gundersen Lutheran
William A. Agger, MD
Gundersen Lutheran
Patricia M. Heim, JD
O’Flaherty Heim Egan, Ltd.
Gary J. Lenth, MD
Gundersen Lutheran Health Plan
Gregory Prairie, Senior VP, CFO
Inland Label & Marketing Services
Brian D. Rude, Director
Dairyland Power Cooperative
Gregory P. Thompson, MD
Gundersen Lutheran
Donald J. Weber, Chairman, CEO
Logistics Health Inc.
senior administration
Jeffrey E. Thompson, MD
Chief Executive Officer
Chairman of the Board
Julio J. Bird, MD
Chief Medical Officer &
Executive Vice President
Kathy C. Klock
Senior Vice President, Operations
& Human Resources Chief
Compliance Officer
Marilu Bintz, MD, MBA
Medical Vice President
Mary Lu Gerke, RN, PhD
Vice President of Nursing Systems
Daryl E. Applebury
Chief Financial Officer
Jean M. Krause
Chief Quality Officer
Mary Ellen McCartney
Chief Learning Officer
Stephanie L. Swartz, RN, MA
Chief Nursing Officer
Pamela J. Padesky, RN
Secretary
Administrative Director, OB/GYN
& Women’s Health Services
Gundersen Lutheran
Mary B. Burrichter
Finance Director
City of Winona, Minnesota
Donald F. Frank
Retired, Trane Co.
Board of Trustees Liaison
Gundersen Lutheran
Robert N. Golden, MD
Vice Chancellor, Medical Affairs
Dean, UW-Madison School of
Medicine & Public Health
Pauline M. Jackson, MD
Retired Physician
Gundersen Lutheran
George H. Kerckhove
Retired CFO
American Standard
Wendy K. Lommen
President
Ronald McDonald House
Charities of Western Wisconsin
Todd A. Mahr, MD
Pediatrics
Gundersen Lutheran
Ernest S. Micek
Retired CEO
Cargill, Inc.
Lisa K. Warsinske
Senior Office Assistant
Quality Administration
Gundersen Lutheran
Donald J. Weber
Chairman & CEO
Logistics Health, Inc.
Stephen B. Webster, MD
Dermatology
Gundersen Lutheran
Mary Jo Werner, JD, CPA
WIPFLI LLP
John R. Wettstein
Retired Partner, Wettstein’s
48 | CIRCLE OF CARE