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BSP Manual For Agents Local Procedures - IATA

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FOREWORD: This chapter (Chapter 14) covers local <strong>BSP</strong> procedures applicable in JAMAICA, CAYMAN<br />

ISLANDS AND TURKS & CAICOS. <strong>For</strong> all other applicable <strong>BSP</strong> procedures please refer to the core <strong>BSP</strong><br />

<strong>Manual</strong> for <strong>Agents</strong>.<br />

CHAPTER 14 - <strong>Local</strong> <strong>Procedures</strong><br />

TABLE OF CONTENTS<br />

14.1 ADDRESSES & CONTACTS ............................................................................................ 4<br />

<strong>IATA</strong> <strong>Local</strong> Office ................................................................ Error! Bookmark not defined.<br />

Data Processing Centre ...................................................... Error! Bookmark not defined.<br />

Clearing Bank ...................................................................................................................... 4<br />

List of Approved Ticketing System Providers ..................................................................... 5<br />

LCAG Delegates ................................................................................................................. 6<br />

APJC Delegates .................................................................................................................. 6<br />

14.2 PARTICIPATING AIRLINES .............................................................................................. 7<br />

14.2.1 Participating Airlines List .......................................................................................... 7<br />

4.2.2 Airline Contact Details ................................................................................................ 8<br />

14.3 CUSTOMER INTERFACES – QUESTIONS .................................................................... 10<br />

14.3.1 General ................................................................................................................... 10<br />

14.3.2 <strong>IATA</strong> Customer Services Help Desk or Portal ....................................................... 10<br />

14.3.3 <strong>IATA</strong> Country homepage ........................................................................................ 10<br />

14.3.4 <strong>BSP</strong>link ................................................................................................................... 10<br />

14.3.5 <strong>IATA</strong> International homepage ................................................................................ 12<br />

14.4 STANDARD TRAFFIC DOCUMENTS (STD) .................................................................. 12<br />

14.4.1 STDs used in Jamaica, Cayman and Turks & Caicos ........................................... 12<br />

14.4.2. Allocation of electronic STDs ................................................................................ 12<br />

14.5 STANDARD ADMINISTRATIVE FORMS (SAF) ............................................................. 12<br />

14.5.1 Administrative forms used in Jamaica, Cayman and Turks & Caicos ................... 12<br />

14.5.2 Airline’ own accounting memoranda ...................................................................... 12<br />

14.5.3 ADM/ACM <strong>Procedures</strong> ........................................................................................... 13<br />

14.5.4 Ticketing Authority through <strong>BSP</strong>link ....................................................................... 13<br />

<strong>BSP</strong> <strong>Manual</strong> for <strong>Agents</strong> – Chapter 14 – Jamaica, Cayman, Turks & Caicos-Global template November 2012<br />

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