Professional Discipline Complaint Form - InfoComm

11242 Waples Mill Road, Suite 200 703.273.7200 

Fairfax, VA 22030 Fax 703.991.8259 

www.infocomm.org/cts certification@infocomm.org 

Code of Ethics and Conduct Complaint Process 

Every candidate and audiovisual professional certified through the Certification Committee must adhere to 

the Certification Committee CTS Code of Ethics and Conduct. 

When it is believed that a CTS ® , CTS-D ® or CTS-I ® has violated this code, the first step is to complete the 

Professional Discipline Complaint Form in its entirety, sign it, and submit with any documentation to the 

InfoComm Certification Office. 

Upon receipt, the Ethics and Disciplinary Committee will determine whether an inquiry can be initiated 

under its authority. This committee will consider matters regarding possible violations of the CTS Code of 

Ethics and Conduct including falsification of applications. 

The ethics and disciplinary process used will be governed by the Rules and Procedures of the Ethics and 

Disciplinary Committee. 

The Ethics and Disciplinary Committee shall have the power to, but shall not be obligated to, investigate all 

allegations of unprofessional and unethical conduct that may be harmful to colleagues, the public, or that 

otherwise may be contrary to the objectives of the CTS Code of Ethics and Conduct, provided that such 

allegations are made in writing and are signed by the complainant. 

If, during the course of its investigation, the committee determines that there may be additional violations of 

the code, the committee may investigate and reach appropriate findings regarding such additional 

violations within the Certified Technology Specialist Rules and Procedures Regarding Ethical and 

Professional Discipline Complaints. 

The Ethics and Disciplinary Committee reports findings to the Certification Committee, publishes sanctions 

and shall also at least annually review the CTS Code of Ethics and Conduct and the Certified Technology 

Specialist Rules mentioned above to ensure that the integrity, professionalism and competency of those 

certified through the CTS program are suited to the needs of InfoComm International and the audiovisual 

profession. 

Matters involving fraudulent use of the credential and/or trademark or copyright violations will be 

investigated and aggressively pursued by the Certification Committee and InfoComm International. 

Certification is not a guarantee for performance by certified individuals. Certified Technology Specialist (CTS) holders 

at all levels of certification have demonstrated audiovisual knowledge and/or skills. Certified individuals adhere to the 

CTS Code of Ethics and Conduct and maintain their status through continued education. Certification demonstrates 

commitment to professional growth in the audiovisual industry and is strongly supported by InfoComm.


Fairfax, VA 22030 Fax 703.991.8259 


Certified Technology Specialist ® (CTS ® , CTS-D ® , CTS-I ® ) 

Professional Discipline Complaint Form 

InfoComm International® and the Certified Technologist Specialist (CTS) Committee require all 

those certified as CTS, CTS-I or CTS-D to abide by current CTS Code of Professional Ethics (the 

“Code”) as found at www.infocomm.org. When it is believed that a CTS, CTS-D or CTS-I has 

violated this Code, the first step is to complete this CTS Professional Discipline Complaint Form, 

which starts the formal investigation process. 

Note: For matters involving other than a Certificant (i.e., someone believed to be utilizing the 

credential fraudulently), the complaint will be handled by contacting the InfoComm Director of 

Certification at certification@infocomm.org. 

This Complaint Form must be completed in its entirety, signed, and submitted to InfoComm 

Director of Certification, Attention: Certification Office, 11242 Waples Mill Road, Suite 200, 

Fairfax, VA, 22030 along with all suitable documentation in support of this complaint. Upon 

receipt, the InfoComm Director of Certification will determine if a valid and complete complaint 

has been filed and, if so, forward to the CTS Ethics and Professional Disciplinary Committee (the 

“Committee”) who will determine whether an inquiry can be initiated under its authority. Please 

be advised that the Committee will consider only matters regarding possible violations of the 

Code. 

Please print or type legibly 

Section I 

Your Name (herein referred to as “Complainant”): ____________________________________ 

Title: _______________________________________________________________________ 

Address: ____________________________________________________________________ 

City: _______________________________________________________________________ 

State/Provence: __________________________ Zip/Postal Code: _______________________ 

Phone Number: __________________________ Email: _______________________________ 

Relationship to CTS: □ Co-worker □ Employer □ Other _____________________________ 






Fairfax, VA 22030 Fax 703.991.8259 


Section II 

Name of Certificant (must be a CTS, CTS-D, or CTS-I credentialed individual): 

____________________________________________________________________________ 

Address: ____________________________________________________________________ 

City: _______________________________________________________________________ 

State/Provence: __________________________ Zip/Postal Code: _______________________ 

Comments: ___________________________________________________________________ 

____________________________________________________________________________ 

Section III 

Cite specific Code of Ethics sections alleged to have been violated: 

____________________________________________________________________________ 

____________________________________________________________________________ 

____________________________________________________________________________ 

Section IV 

Cite the nature of your complaint and specific dates and events. Attach supplemental information 

and documents if available: 

____________________________________________________________________________ 

____________________________________________________________________________ 

____________________________________________________________________________ 

Section V 

List and attach any supporting documentation: 

____________________________________________________________________________ 

____________________________________________________________________________ 

____________________________________________________________________________ 






Fairfax, VA 22030 Fax 703.991.8259 


IMPORTANT: 

(1) By signing this form, I affirm that the allegations set forth in this complaint and any 

accompanying materials are based on my own personal knowledge and are true and correct to 

the best of my knowledge and belief. I further affirm that I have submitted any and all 

information and materials that I believe relate to the allegations set forth in the complaint 

currently available to me, and I will provide the Committee with any and all additional 

information, if any, as it becomes available to me, whether or not requested by the Committee. 

I understand and agree that all information and materials provided by me in connection with 

this complaint may be considered or used as evidence by the Committee. 

(2) By signing this form, I acknowledge that all information, including a copy of this complaint, any 

accompanying letters of complaint, and supporting documentation will be submitted to the 

Committee and the Certificant (in the event that an inquiry is initiated). I understand that, in the 

event an investigation is undertaken by the Committee, the Certificant will be requested to 

submit evidence addressing the allegations of the complaint. I understand that information 

submitted by the Certificant is subject to my further inspection and review and that I will have 

an opportunity to respond to such information. I further understand that the Certificant will 

enjoy the same rights with respect to any and all information provided by me and/or learned by 

the Committee. 

(3) By signing this form, I acknowledge that I must treat all information confidential, and that 

InfoComm and the Committee will keep all information it receives strictly confidential except if it 

discloses the information to its attorneys, the Certificant, or me, or is required by law, 

regulation, or court order to disclose the information. 

(4) I further acknowledge that I have read the enclosed Rules and Procedures and understand the 

process applicable to ethical and professional discipline complaints. 

______________________________________ 

Complainant Signature 

__________________________________ 

Date

Professional Discipline Complaint Form - InfoComm

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