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8/16/2013 Trust 22 Key leadership competency The glue that holds all relationships together—including the relationship between leaders and the led is trust and trust is based on integrity. --Brian Tracey Trust and Leadership 23 Factors that lead to employees seeking new jobs: Loss of Trust in Company Lack of Transparency by Leadership Perception of Unethical and Unfair Treatment Trust in the Workplace 2010 Ethics and Workplace Survey --Deloitte LLP 2010 Maintaining Trust 24 The best way to maintain a trusting work environment is to keep from breaking trust in the first place. 8
8/16/2013 Suggested Reading 25 • The Speed of Trust, Stephen M. R. Covey, Free Press, 2006. • Trust and Betrayal in the Workplace, Reina and Reina, Berrett-Koehler Publishers, 2006. • Trust Rules: How to Tell the Good Guys From the Bad Guys in Work and in Life, Linda K. Stroh, PhD., Praeger Publishers, 2007. References Heathfield, Susan M., Trust Rules: The Most Important Secret About Trust What Is Trust?, About.com Guide, 2012. Reina, Reina, Chagnon, Reina and Reina, Trust and Betrayal in the Workplace, Berrett-Koehler Publishers, 2006. Tway, Duane C., A Construct of Trust, Dissertation, 1993. Unpublished Paper, Leadership and Trust: An Imperative for the Transition Decade and Beyond, 1995. Covey, Stephen, M. R., The Speed of Trust, Free Press, 2006. 26 9
Page 1 and 2: 8/16/2013 Building Trust In the Wor
Page 3 and 4: 8/16/2013 Who do you trust? 7 Why?
Page 5 and 6: 8/16/2013 Workplace activities that
Page 7: 8/16/2013 Activity: Betrayal 19 Tal

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