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griffith business school department of management - Griffith University

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2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

GRIFFITH BUSINESS SCHOOL<br />

DEPARTMENT OF MANAGEMENT<br />

Course Catalogue No.:<br />

Course Title:<br />

Program/s for which Course<br />

is Designed:<br />

2022MGT<br />

Human Resource Management Principles<br />

Bachelor <strong>of</strong> Commerce/ Business<br />

Bachelor <strong>of</strong> Business Management<br />

Graduate Diploma <strong>of</strong> Human Resource Management<br />

and Industrial Relations<br />

Graduate Certificate <strong>of</strong> Human Resource Management<br />

Status <strong>of</strong> Course within Program/s Core course for Bachelor <strong>of</strong> Commerce/Business<br />

or Academic Plans:<br />

Graduate Certificate <strong>of</strong> Human Resource Management<br />

& Graduate Diploma <strong>of</strong> Human Resource Management<br />

and Industrial Relations<br />

Credit Point Value:<br />

10 CP<br />

Year and Semester <strong>of</strong> Offer: Semester 1, 2005<br />

Prerequisites:<br />

Prior Assumed:<br />

Incompatibles:<br />

Offered:<br />

Course Convenor:<br />

Teaching Team:<br />

1001MGT Management Concepts<br />

1001MGT Management Concepts<br />

MGT2004 Human Resource Management<br />

OBH2003 Human Resource Management<br />

FF12H50 Personnel Administration<br />

FF13H10 Personnel Administration<br />

F1391 Personnel Function<br />

2022MMG Human Resource Management Principles<br />

Semester 1 Day<br />

Ms Laura Baker<br />

Location: G.01_2.27<br />

Tel: (07) 5552 8495, Fax: (07) 5552 9206<br />

Email: laura.baker@<strong>griffith</strong>.edu.au<br />

To be Advised<br />

Date Course Outline was January 2005<br />

last Modified:<br />

Date <strong>of</strong> last edit: 10 February 2005 Page 1 <strong>of</strong> 11


2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

1. OBJECTIVES<br />

At the completion <strong>of</strong> this course, students should be able to:<br />

• Understand the principal roles, functions and outcomes <strong>of</strong> HRM in organisations<br />

• Critically analyse the research literature concerning HRM<br />

• Use oral and written communication skills at the individual and group levels<br />

• Understand the role <strong>of</strong> HRM in the current <strong>business</strong> environment<br />

• Determine appropriate recruitment and selection techniques<br />

• Develop and evaluate different approaches to performance <strong>management</strong><br />

• Develop an understanding <strong>of</strong> HRM in an EEO and diversity <strong>management</strong> context<br />

• Understand strategic links between HRM and industrial relations and occupational<br />

health and safety<br />

• Evaluate the use <strong>of</strong> compensation and incentive payment schemes<br />

2. INTERRELATIONSHIP OF THE COURSE WITH OTHER COURSE/S AND<br />

PROGRAM/S<br />

The course complements first year <strong>management</strong> and communication courses. It further<br />

develops the conceptual, communication and critical analysis skills acquired in these<br />

courses. The HRM Principles course is essential for those students wishing to undertake<br />

study in the Human Resource Management field.<br />

3. BRIEF DESCRIPTION<br />

The primary emphasis <strong>of</strong> this course is the <strong>management</strong> <strong>of</strong> human resources in<br />

organisations. A central theme throughout this course is the contribution <strong>of</strong> Human Resource<br />

Management (HRM) to the efficiency and productivity <strong>of</strong> organisations. The course delivery<br />

will balance theoretical developments in HRM with practical and strategic considerations <strong>of</strong><br />

the <strong>management</strong> <strong>of</strong> diverse people in the work place and its surrounding environment.<br />

4. COURSE CONTENT<br />

WEEK THEME/TOPIC ASSESSMENT<br />

1 • Overview <strong>of</strong> course outline<br />

28 Feb • Introduction to HRM<br />

2<br />

7 Mar<br />

3<br />

14 Mar<br />

4<br />

21 Mar<br />

• The strategic role <strong>of</strong> HRM<br />

• Strategic human resource planning<br />

• Human resource information systems<br />

• Equal employment opportunity<br />

• Job analysis<br />

• Job design<br />

MID-SEMESTER BREAK 25/03/05 – 03/04/05<br />

5<br />

4 Apr<br />

• Recruitment<br />

ASSESSMENT DUE –Research Assignment – “Group<br />

developed research plan” to be handed in to OCAHS by<br />

5 p.m. Friday 8 th April<br />

RESEARCH PLAN<br />

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2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

WEEK THEME/TOPIC ASSESSMENT<br />

6<br />

• Employee selection<br />

11 Apr<br />

7<br />

18 Apr<br />

• Performance <strong>management</strong><br />

8 No lecture or tutorials due to ANZAC Day holiday<br />

9<br />

3 May<br />

10<br />

9 May<br />

11<br />

16 May<br />

12<br />

23 May<br />

13<br />

30 May<br />

• Human resource development<br />

• Managing careers<br />

• Motivation<br />

• Employee compensation<br />

ASSESSMENT DUE – Research Assignment –<br />

“Individual research description and analysis” to be<br />

handed into OCAHS 5 p.m. on Friday 13 th May<br />

• Employee relations<br />

• Occupational health and safety<br />

• Managing diversity<br />

• International HRM<br />

• Evaluating HRM in the organisation<br />

• Wrap up<br />

RESEARCH<br />

ASSIGNMENT<br />

GROUP<br />

PRESENTATIONS<br />

GROUP<br />

PRESENTATIONS<br />

GROUP<br />

PRESENTATIONS<br />

GROUP<br />

PRESENTATIONS<br />

5. GENERIC SKILLS DEVELOPMENT<br />

The <strong>Griffith</strong> Graduate<br />

Resource Directory for Generic Skills Development<br />

The <strong>Griffith</strong><br />

Graduate<br />

Personal<br />

Effectiveness<br />

Pr<strong>of</strong>essional<br />

Effectiveness<br />

Career & Vocational<br />

Skills<br />

Organisational<br />

Membership Skills<br />

Community &<br />

Citizenship Skills<br />

Team Work<br />

Oral Communication<br />

Written<br />

Communication<br />

Information Skills<br />

Interpersonal Skills<br />

Self Management<br />

Skills<br />

Adaptability &<br />

Learning Skills<br />

Problem Solving &<br />

Decision Making<br />

Conceptual &<br />

Analytical Skills<br />

From the <strong>Griffith</strong> Graduate Matrix, this course will place particular emphasis on the<br />

areas shaded in the model above.<br />

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2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

Four content and seven skill-based competencies will be developed throughout the<br />

course.<br />

1. Introducing HRM<br />

CONTENT AREAS<br />

Perspectives <strong>of</strong> HRM:<br />

Introduction to HRM<br />

Strategic HRM<br />

Changing dynamics <strong>of</strong> work<br />

2. Selecting the best employee<br />

Acquiring Human Resources:<br />

HR planning and recruitment<br />

Employee selection techniques<br />

Assessing Work and Work Outcomes:<br />

Job analysis<br />

Work design<br />

3. Managing the Internal and External<br />

Environments<br />

External environment:<br />

EEO, HRM and industrial relations<br />

HRM and occupational health and safety<br />

International HRM<br />

Internal environment:<br />

Work, family, and diversity<br />

Information <strong>management</strong> systems<br />

4. Training and Rewarding the employee<br />

Developing Human Resources:<br />

Training and educating employees<br />

Career development for employees<br />

Compensating Human Resources:<br />

Performance <strong>management</strong> systems<br />

Compensation and incentive plans<br />

SKILLS<br />

1. Oral communication<br />

Communicating ideas in tutorials and<br />

presentations<br />

Persuading peers<br />

2. Written Communication<br />

Formulating answers to case studies<br />

Developing short answers to questions<br />

Completing assessment essay<br />

Completing exam questions<br />

3. Conceptual and Analytical Skills<br />

Analysing research findings<br />

Developing research plan<br />

Applying theory to practice<br />

Developing links between HRM concepts<br />

4. Team work<br />

Implementing presentation with peers<br />

Using leadership and group skills during<br />

group work<br />

5. Interpersonal skills<br />

Discussing ideas with peers in groups<br />

Developing and maintaining effective working<br />

relationships with peers<br />

6. Problem solving and decision making<br />

Developing research plan<br />

Using problem solving skills during workshop<br />

case studies<br />

7. Information skills<br />

Identify, access, retrieve, evaluate and utilise<br />

a range <strong>of</strong> HRM literature for assessment<br />

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2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

6. FLEXIBLE LEARNING<br />

While attendance at the lectures and tutorial workshops is highly recommended, students are<br />

encouraged to learn at their own pace and ability. This is facilitated by a dedicated course<br />

web site from which lecture notes and course related notices from the teaching staff can be<br />

downloaded. The publisher <strong>of</strong> the prescribed textbook also provides web enabled learning<br />

resources, such as self-exercises, topic summaries, power point slides and links to latest<br />

developments in the HRM field. Assessment items can be tailored to suit individual needs<br />

and circumstances.<br />

7. ORGANISATION AND TEACHING METHODS<br />

COMPONENT<br />

CONTACT HOURS<br />

Lectures:<br />

All campuses 2 hours per week (weeks 1 – 13)<br />

Tutorials:<br />

Gold Coast<br />

1 hour per week (weeks 2 – 7, 9 – 13)<br />

Nathan and Logan<br />

2 hours fortnightly<br />

8. ASSESSMENT<br />

All activities in the course are compulsory. The assessment is based on an understanding <strong>of</strong><br />

all components <strong>of</strong> the course.<br />

ITEM LENGTH %WEIGHTING DUE DATE<br />

Research Assignment: Written<br />

Group developed research plan<br />

250 words<br />

(5%)<br />

Week 5<br />

Individual research description and<br />

analysis<br />

2500 words<br />

(45%)<br />

Week 10<br />

Research Assignment: Oral<br />

Group presentation <strong>of</strong> research<br />

assignment 15 minutes 5% Weeks 10 -13 for<br />

presentations<br />

Tutorial Participation<br />

Workshop attendance 5% Weeks 2 - 13<br />

Final Examination<br />

Questions on topics covered in<br />

lectures from weeks 1 - 13<br />

2 hours 40% End <strong>of</strong> Semester<br />

Exam Period<br />

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2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

As assessment items are designed to examine understanding and/or application <strong>of</strong> the<br />

course’s learning objectives, non submission <strong>of</strong> a piece <strong>of</strong> assessment will result in a failure<br />

to demonstrate mastery <strong>of</strong> these learning objectives and may therefore incur a fail grade for<br />

the course.<br />

• The research assignment evaluates the student's ability to engage in and critically<br />

analyse research, and develop problem solving and decision making skills. It<br />

facilitates the application <strong>of</strong> HRM knowledge within a practical organisational setting<br />

through a research project. The group component aims to develop the student’s<br />

interpersonal, team work and oral communication skills.<br />

• The tutorial workshop evaluates the student’s knowledge, understanding and<br />

synthesis <strong>of</strong> Human Resource Management principles. It facilitates the transference<br />

<strong>of</strong> knowledge and experiences in a workshop setting. The tutorial workshop aims to<br />

develop the student’s conceptual, analytic, and oral communication skills.<br />

• A final examination will assess the students understanding, application and critical<br />

analysis <strong>of</strong> Human Resource Management in a controlled environment.<br />

In MGT undergraduate courses where a final examination is set, students must achieve a<br />

minimum <strong>of</strong> 40% in the final exam in order to pass the course.<br />

SKILL AREA<br />

Oral<br />

Communication<br />

Written<br />

Communication<br />

Conceptual &<br />

Analytical Skills<br />

RESEARCH<br />

ASSIGNMENT<br />

(INDIVIDUAL<br />

PART)<br />

RESEARCH<br />

ASSIGNMENT<br />

(GROUP<br />

PART)<br />

TUTORIAL<br />

PARTICIPATION<br />

AND<br />

PRESENTATION<br />

<br />

EXAM<br />

<br />

<br />

Teamwork <br />

Interpersonal<br />

Skills<br />

Problem Solving<br />

& Decision<br />

Making<br />

Information skills <br />

<br />

<br />

Research Assignment<br />

All components <strong>of</strong> this assignment are designed to develop a practitioner’s perspective in<br />

managing HR. Students are expected to critically evaluate an HRM activity or function in a<br />

real organisation and to make specific recommendations for improvement. Further details will<br />

be provided to students in first week.<br />

Workshop participation and research assignment presentation<br />

The tutorials take the form <strong>of</strong> workshops focusing on important aspects <strong>of</strong> HRM. The<br />

workshops are conducted in an experiential learning environment and participation in these<br />

exercises is crucial to the understanding <strong>of</strong> the course.<br />

<br />

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2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

Both a) participation in workshops and b) the research assignment presentation attracts<br />

10 marks. Research assignment presentations are compulsory for all students. Students<br />

need to be present for the entire duration <strong>of</strong> the workshop to receive a mark for participation.<br />

Non-attendance at tutorials and failure to present research assignment without appropriate<br />

documentation (eg. Medical certificate) will result in zero marks for each. Work commitments<br />

are not accepted as reasonable grounds for non-attendance at workshops and<br />

non-presentation <strong>of</strong> research assignment.<br />

Final Examination<br />

The examination is designed to assess students’ understanding <strong>of</strong> the practical applications<br />

<strong>of</strong> theories and concepts presented during lectures and workshops weeks 1-13 inclusive.<br />

9. TEXTS AND SUPPORTING MATERIALS<br />

Prescribed text:<br />

Wiesner, R., & Millet, B. (2003). Human Resource Management: Challenges and<br />

Future Directions. John Wiley & Sons: Milton.<br />

* Chapter-wise references will be provided in lecture notes.<br />

Other Recommended Texts:<br />

De Cieri, H., & Kramar, R. (2003). Human Resource Management in Australia:<br />

Strategy, people, performance, McGraw Hill: Sydney.<br />

Dessler, G., <strong>Griffith</strong>s, J., Lloyd-Walker, B., & Williams, A. (1999). Human Resource<br />

Management. Sydney: Prentice Hall Australia.<br />

Kramer, R., McGraw, P. & Schuler, R. (1997). Human Resource Management in<br />

Australia. (3 rd Edition). Melbourne: Longman.<br />

Nankervis, A. R., Compton, R. L., & McCarthy, T. E. (1999). Strategic Human<br />

Resource Management (3 rd Ed.). Melbourne: Nelson ITP.<br />

Nankervis, A. R., Compton, R. L., & Baird, M. (2002). Strategic Human Resource<br />

Management (4th Ed.). Melbourne: Nelson Thomson.<br />

O’Neill, G. L. & Kramar, R. (Eds.). (1995). Australian Human Resources<br />

Management: Current trends in <strong>management</strong> practice. Melbourne: Pitman Publishing.<br />

Stone, R. J. (Ed.). (1994). Readings in Human Resource Management (Vol 2),<br />

Brisbane: John Wiley and Sons.<br />

Stone, R. J. (Ed.). (1998). Readings in Human Resource Management (Vol 3),<br />

Brisbane: John Wiley & Sons.<br />

Date <strong>of</strong> last edit: 10 February 2005 Page 7 <strong>of</strong> 11


2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

Journal Titles And Data Bases<br />

Students are strongly advised to refer to the following databases and e-journals (electronic<br />

periodicals) available on <strong>Griffith</strong> library web pages for a comprehensive and current literature<br />

review<br />

ELECTRONIC JOURNALS TITLES<br />

You can access HRM related e-journals at<br />

http://www.gu.edu.au/ins/collections/ejournal/<br />

Academy <strong>of</strong> Management Journal<br />

Academy <strong>of</strong> Management Review<br />

Academy <strong>of</strong> Management Executive<br />

Asia Pacific Journal <strong>of</strong> Human Resource<br />

Management<br />

Employment Relations Today<br />

Group and Organisational Studies<br />

Gender, Work and Organisation<br />

Gender, Place and Culture<br />

Human Relations<br />

Human Resource Management<br />

Human Resource Development Quarterly<br />

Human Resource Planning<br />

HRMagazine<br />

International Journal <strong>of</strong> Human Resource<br />

Management<br />

Industrial Relations Journal<br />

International Review <strong>of</strong> Industrial and<br />

Organisational Psychology<br />

International Journal <strong>of</strong> Selection and<br />

Assessment<br />

Journal <strong>of</strong> Applied Psychology<br />

Journal <strong>of</strong> Human Resources<br />

Journal <strong>of</strong> Managerial Issues<br />

Journal <strong>of</strong> Occupational Behaviour<br />

Journal <strong>of</strong> Occupational Psychology<br />

DATA BASES<br />

Also try<br />

http://www.gu.edu.au/ins/lcollections/databases/<br />

compdir/<br />

Following is a selection <strong>of</strong> HRM-related data<br />

bases:<br />

• Australian Human Resources Management<br />

• Human Resource Management<br />

• ABI Inform Global<br />

• MCB <strong>University</strong> Press e-journals (Emerald<br />

Library)<br />

Note: While searching the databases, refer only<br />

to publications in quality journals, such as<br />

the ones mentioned to the left.<br />

Journal <strong>of</strong> Organisational Psychology<br />

Organisation Dynamics<br />

Personnel<br />

Personnel Administrator<br />

Personnel Management<br />

Personnel Psychology<br />

Personnel Review<br />

Public Personnel Management<br />

Research in Personnel and Human Resource<br />

Management<br />

Training and Development in Australia<br />

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2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

HRM-Related Web Sites<br />

• http://www.ahri.com.au<br />

Home page <strong>of</strong> Australian Human Resource Institute (AHRI). You can access<br />

Asia-Pacific Journal <strong>of</strong> Human Resource Management, published by AHRI, from<br />

this site. Members <strong>of</strong> AHRI can also access Global Village from this site.<br />

AHRI is the pr<strong>of</strong>essional body for HR pr<strong>of</strong>essionals in Australia and <strong>of</strong>fers a range<br />

<strong>of</strong> membership services, such as pr<strong>of</strong>essional accreditation, conferences,<br />

seminars, workshops, network meetings and online discussion forums. Students<br />

interested in a career in HR are recommended to become a student member <strong>of</strong><br />

AHRI. Please visit the web site on how to become a member.<br />

• http://www.shrm.org/<br />

This is the (U.S.) Society for Human Resource Management (SHRM) home page.<br />

10. SCOPE OF COURSE EVALUATION<br />

This course will be evaluated through surveys run by the School in accordance with<br />

<strong>University</strong> and Faculty policy.<br />

11. ADMINISTRATION<br />

Submission <strong>of</strong> Assignments<br />

Assignments should be submitted according to the Course Convenor’s instructions by the<br />

due date. All students should keep a copy <strong>of</strong> their assignment until it is marked and returned<br />

to them. Assignments should be kept until a final grade is awarded.<br />

Learning Assistance Unit<br />

The Learning Assistance Unit (LAU) provides free learning assistance services to <strong>Griffith</strong><br />

<strong>University</strong> students. This includes help with writing assignments, developing effective writing<br />

strategies, critical thinking, exam preparation, and much more. To find out more about the<br />

range <strong>of</strong> resources and study skills programs visit the website at<br />

http://www.gu.edu.au/ins/lils/lau/home.html or call in to the <strong>of</strong>fices.<br />

Alternatively you can e-mail at lau@<strong>griffith</strong>.edu.au or phone a friendly learning adviser on any<br />

<strong>of</strong> the numbers listed on the web site.<br />

12. COURSE COMMUNICATIONS<br />

All information required by the students will be communicated directly via lectures, and<br />

tutorials. This information will be duplicated on the course website. Please consult this site<br />

regularly and before you address any inquiry to the teaching staff.<br />

Specific assessment inquiries and issues <strong>of</strong> a personal nature may be addressed during<br />

consultation with staff. Issues <strong>of</strong> an administrative nature are best addressed via email or<br />

telephone.<br />

Date <strong>of</strong> last edit: 10 February 2005 Page 9 <strong>of</strong> 11


2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

13. UNIVERSITY POLICIES<br />

13.1 Late Submission <strong>of</strong> Assignments<br />

Requests for an extension <strong>of</strong> time for submission <strong>of</strong> an assessment item must be lodged<br />

before the due date for the assessment item. Requests received on or after the due date<br />

will only be considered in exceptional circumstances. Extension requests must be made in<br />

writing to the Course Convenor, and be accompanied by appropriate supporting<br />

documentation.<br />

Where an extension has not been granted, an assessment item submitted after the due<br />

date will be penalised as follows: the mark awarded to the item will be reduced by 10% <strong>of</strong><br />

the maximum possible mark for each day that the assessment item is late. Each weekend<br />

(from Friday to Sunday) will count as one day.<br />

13.2 Plagiarism / Academic Misconduct<br />

Students must conduct their studies at the <strong>University</strong> honestly, ethically and in accordance<br />

with accepted standards <strong>of</strong> academic conduct. Any form <strong>of</strong> academic conduct which is<br />

contrary to these standards is academic misconduct for which the <strong>University</strong> may penalise<br />

a student. Specifically it is academic misconduct for a student to:<br />

<br />

<br />

<br />

<br />

<br />

present copied, falsified or improperly obtained data as if it were the result <strong>of</strong> laboratory<br />

work, field trips or other investigatory work;<br />

include in the student's individual work material which is the result <strong>of</strong> significant<br />

assistance from another person if that assistance was unacceptable according to the<br />

instructions or guidelines for that work;<br />

assist another student in the presentation <strong>of</strong> that student's individual work in a way that<br />

is unacceptable according to the instructions or guidelines for that work;<br />

cheat; (Cheating is dishonest conduct in assessment);<br />

plagiarise; (Plagiarism is knowingly presenting the work or property <strong>of</strong> another person<br />

as if it were one's own.)<br />

On determination that academic misconduct has taken place, the penalty which may be<br />

imposed on the student is one or more <strong>of</strong> the following:<br />

a. a reduced or nil result for the assessment item affected by the academic misconduct;<br />

b. a fail grade for the course in which academic misconduct occurred;<br />

c. exclusion from enrolment in the program for a specified period;<br />

d. exclusion from the program; readmission to the program is at the discretion <strong>of</strong> the<br />

Faculty based on consideration <strong>of</strong> the student's case for readmission.<br />

Where a student has been found guilty <strong>of</strong> academic misconduct on more than one<br />

occasion and has previously been penalised as set out in above a. - c., the penalty shall<br />

normally be exclusion from the program as set out in d., unless in the opinion <strong>of</strong> the<br />

relevant Assessment Board there are mitigating circumstances.<br />

Date <strong>of</strong> last edit: 10 February 2005 Page 1 <strong>of</strong> 11


2022MGT Human Resource<br />

Management Principles<br />

Semester 1, 2005<br />

Further information on this policy can be found in full at the following web address:<br />

http://www62.gu.edu.au/policylibrary.nsf<br />

13.3 Assessment Policy<br />

This policy outlines the philosophy <strong>of</strong> assessment, the assessment requirements <strong>of</strong> a<br />

course, the award <strong>of</strong> grades, information on special consideration, supplementary and<br />

deferred assessment, the conduct <strong>of</strong> students in examinations and the notification <strong>of</strong><br />

results. This policy also includes information on appealing grades (review <strong>of</strong> grade<br />

application), disposal <strong>of</strong> non-collected assessment material and roles and<br />

responsibilities <strong>of</strong> Course Convenors and Faculty Assessment Boards. This policy can<br />

be found in full at the following web address: http://www62.gu.edu.au/policylibrary.nsf<br />

13.4 Student Appeals and Grievances Policy<br />

<strong>Griffith</strong> <strong>University</strong> is committed to an equitable and enriching environment for students<br />

which fosters academic achievement and where the interactions amongst students and<br />

staff are based on mutual respect, fairness and fulfilment <strong>of</strong> obligations. The<br />

<strong>University</strong>'s Student Charter expresses the expectations which students may have <strong>of</strong><br />

the <strong>University</strong> and which the <strong>University</strong> has <strong>of</strong> its students. The Student Charter,<br />

together with the rules and policies <strong>of</strong> the <strong>University</strong>, provide the framework for the<br />

interaction between the <strong>University</strong>, its staff and students. This policy provides the<br />

mechanism for resolving problems when a student considers that a decision <strong>of</strong> the<br />

<strong>University</strong> or one <strong>of</strong> its staff or a situation experienced by the student is not in<br />

accordance with the expectations set down in the Student Charter or the <strong>University</strong>'s<br />

rules and policies.<br />

Section 2.1 <strong>of</strong> this policy provides students with information on how to best resolve<br />

certain grievances, eg. the awarding <strong>of</strong> a final grade, appealing a penalty imposed for<br />

academic misconduct, appealing academic probation or exclusion decisions, or refusal<br />

to award a deferred exam etc. This policy can be found in full at the following web<br />

address: http://www62.gu.edu.au/policylibrary.nsf<br />

Date <strong>of</strong> last edit: 10 February 2005 Page 1 <strong>of</strong> 11

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