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Canadian GTIN Allocation Rules for Healthcare - GS1

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<strong>Healthcare</strong> <strong>GTIN</strong> <strong>Allocation</strong> <strong>Rules</strong><br />

Most issues can be resolved through discussion between the trading partners in order to gain a<br />

thorough understanding of the issues at hand. <strong>GS1</strong> encourages all trading partners to exhaust this<br />

avenue as the first and most direct course of action.<br />

Step 2: Industry Ombudsman Recommendation<br />

If trading partner dialogue does not facilitate a resolution the issue can be raised to the level of the<br />

<strong>GTIN</strong> Industry Ombudsman (<strong>GS1</strong> Canada).<br />

The <strong>GTIN</strong> Ombudsman’s Role<br />

1. Provide <strong>GTIN</strong> <strong>Allocation</strong> Rule subject matter expertise<br />

• Bring clarity to industry standards and best practice guidelines<br />

2. Remain neutral and guide the parties to a feasible resolution<br />

• Propose a path <strong>for</strong>ward<br />

Either trading partner may request the services of the Industry Ombudsman. The Ombudsman can<br />

be reached by email at <strong>GS1</strong> Canada: <strong>GTIN</strong>OMBUDSMAN@gs1ca.org<br />

Step 3: <strong>GS1</strong> Sector Board Recommendation<br />

If the issue cannot be resolved to the mutual satisfaction of all, then an official complaint can be<br />

registered with the <strong>GS1</strong> Chief Standards Officer.<br />

The complainant shall submit a description of the issue, the Industry Ombudsman’s<br />

recommendation(s) and why this approach cannot be implemented<br />

The matter will be tabled with the appropriate <strong>GS1</strong> Sector Board (Pharmacy or <strong>Healthcare</strong>) <strong>for</strong><br />

consideration at their next meeting. The Board will consider the impact of the recommended solution<br />

on both the affected trading parties and on the Industry as a whole.<br />

The Board will provide its written recommendation on how the matter can best be resolved.<br />

Either trading partner may request escalation to the appropriate <strong>GS1</strong> Canada sector Board. The <strong>GS1</strong><br />

Canada Chief Standards Officer can be reached by email using the Ombudsman email:<br />

<strong>GTIN</strong>OMBUDSMAN@gs1ca.org<br />

.<br />

6. <strong>GTIN</strong> <strong>Allocation</strong> Scenarios<br />

6.1. Over the Counter (OTC)<br />

6.1.1. General <strong>Rules</strong> and Over the Counter (OTC)<br />

Although regulations (see Section 3, Regulators) are extremely important in this area, most Over The<br />

Counter items follow broadly similar allocation rules to those in the general retail environment (see<br />

www.gs1.org/gtinrules). The examples below focus on major <strong>Healthcare</strong> specific scenarios not found<br />

within the general retail environment.<br />

03 October 2007, Final All contents copyright © <strong>GS1</strong> 2007 Page 15 of 26

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