Auckland District Health Board Taikura Trust Aranui Home and ...

Health and Disability Commissioner
A written apology to Ms A’s family for breaching the Code and failing to protect
and uphold Ms A’s rights, by 30 November 2010.
Evidence that training has been provided to staff regarding the PPPR Act, the
―PPPR Act Staff Guide‖, by 30 November 2010.
Evidence that training has been provided to social work staff regarding Right 7(1),
and that the legal guide on ―Caring for Patients with Diminished Competence‖ has
been circulated to all social work staff, by 30 November 2010.
An update on the arrangements with Taikura Trust for patients referred from
Auckland City Hospital to that service, by 31 January 2011.
A copy of the guidelines being developed in relation to discharge planning, and
the role of social work, for complex patients, by 31 January 2011.
254. I recommend that Taikura Trust provide to HDC by 31 January 2011:
Evidence of the training provided to staff in relation to the PPPR Act and the HDC
Code of Rights, and a copy of the staff guide;
An update on the arrangements with ADHB for clients referred to Taikura Trust
from Auckland City Hospital, including feedback on the testing of the hospital ―in
reach‖ position, how it has worked, and whether it will be rolled out further.
A review of the requirements for staff to keep clients, their representatives and
other key people informed in relation to time frames, and the outcomes of
assessments/reassessments.
A copy of the ―Documentation Standard‖ currently being developed, and
confirmation of the proposed audit process/schedule.
255. I recommend that Aranui Home and Hospital Ltd t/a Oak Park Dementia Unit provide
to HDC by 30 November 2010:
A written apology to Ms A’s family for breaching the Code and failing to protect
and uphold Ms A’s rights.
A review of its policies and procedures for residents subject to a compulsory
court order.
Evidence of further training provided to staff specifically in relation to informed
consent and the requirements of the PPPR Act.
44 3 November 2010
Names have been removed (except Auckland DHB, Taikura Trust, Aranui Home and Hospital/Oak
Park Dementia Unit and the expert who advised on this case) to protect privacy. Identifying letters are
assigned in alphabetical order and bear no relationship to the person’s actual name.