Advice about redundancy - Hyde Housing Association

Have you
been made
Redundant?
If you find yourself in this situation, this leaflet will
guide you through what you need to do in order to
claim benefit and seek advice. You should also let
your Income Officer know immediately by telephoning
0800 389 3576 so we are aware of your situation.

IMPORTANT:
On the first day of unemployment or if you are already unemployed, you should
telephone the Jobcentre Plus on 0800 055 6688 (text phone 0800 023 4888). 8am – 6pm,
Monday to Friday.
Questions and answers
Q: Who should telephone the Jobcentre
Plus?
A: The person making the claim
Q: How long will the call take?
A: Approximately 40 minutes
Q: How much will it cost?
A: Free, if you are using a landline. If
using a mobile please refer to your
provider.
Q: What information will I need to have
available?
A: You will need the following:
l Your National Insurance number
l Details of your rent or mortgage
l Details of past and present
employment
l Details of any other income and
savings
Q: What happens next?
A: The operator will explain this to
you and you may need to attend an
appointment at your nearest Jobcentre
Plus.
Q: What benefits will I be eligible for?
A: This is dependent on your current
finances, you may be eligible to receive
benefits such as:
l Jobseeker’s Allowance (JSA)
l Housing benefit
l Council Tax benefit
l Interest Relief on your mortgage
l Free schools meals for your children
l Help with National Health Service
(NHS) costs
Q: What should I do if I am currently
claiming Working Tax Credits?
A: You should inform Tax Credits of
your redundancy, as entitlement to this
Working Tax Credit will end (although
some people carry on receiving it up
to four weeks after their job ends). Any
entitlement to Child Tax Credits should
continue. Opening hours are 8am – 8pm,
7 days a week excluding Christmas Day,
Boxing Day and New Years Day.
Q: Will my State Retirement Pension and
Occupational Pension be affected by my
Redundancy?
A: No, you will still get your pension
when you reach retirement age or when
your employment contract says you will
as your National Insurance contributions
will continue as long as you qualify for
benefits.
Always Keep in touch with us, especially if your circumstances change. We are here to
help and provide guidance to prevent you losing your home. Please call us now on 0800
389 3576.

Help can be found at:
Citizens Advice Bureau
A registered charity providing free,
confidential and independent advice from over
3,000 locations. Advice is available face-toface,
by telephone and sometimes via home
visits or email. The service helps people to
resolve problems with debt, benefits, housing,
legal issues, discrimination, employment,
immigration and consumer rights and it is
available to everyone.
DirectGov
www.gov.uk
A website with easy access to government
information and services such as motoring,
money, employment, education and relevant
information relating to disabled people, the
over 50s, young people and parents.
Step Change Debt Charity
www.stepchange.org
Telephone: 0800 138 1111
A free national telephone service, offering
advice on budgeting, credit cards and
repaying debts.
National Debt line
www.nationaldebtline.co.uk
Telephone: 0808 808 4000
A free national telephone helpline for people
with debt problems in England, Scotland and
Wales.
Job Centre Plus
www.gov.uk
A government run organisation, helping
people get into paid employment and giving
people of working age the help and support
they are entitled to if they are unable to work.
Money saving expert
www.moneysavingexpert.com
A website dedicated to saving people money
on anything & everything by finding the best
deals and beating the system.
Visit our website
Hyde Plus Money Services
www.hyde-housing.co.uk
or contact our customer services centre on
0800 389 3576
or email
customerservices@hyde-housing.co.uk
Our Money Plus team can provide you with free advice to help
you manage or free yourself from debt and pay off your arrears.
We can support you with:
l Setting up a bank or credit union account
l Benefits & grants available to you
l Budgeting and debt management
l Savings and borrowing
l Saving money on utility bills (water, gas, electric etc)
l The different payment methods available to pay bills

The Hyde Group
30 Park Street
London
SE1 9EQ
0800 389 3576
customerservices@hyde-housing.co.uk
facebook.com/hydegroup
twitter.com/hydehousing
www.hyde-housing.co.uk