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Do you have a TV? - Hyde Housing Association

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<strong>Do</strong> <strong>you</strong> <strong>have</strong> a <strong>TV</strong>?<br />

Your guide to the digital <strong>TV</strong> switchover


What is the digital <strong>TV</strong> switchover?<br />

By April 2012 the existing analogue <strong>TV</strong> signal<br />

will be switched off and only digital <strong>TV</strong> signals<br />

will be available. This is a Government scheme<br />

and replaced the traditional analogue <strong>TV</strong><br />

signals ( BBC1, BBC2, I<strong>TV</strong>1, Channels 4 and<br />

5) with digital services. Households that are<br />

not served by a communal aerial will need<br />

to check that their equipment is ready to<br />

receive these digital signals; otherwise they<br />

will no longer receive <strong>TV</strong> services once the<br />

switchover is complete.<br />

What channels do we get when<br />

we switchover?<br />

With digital <strong>TV</strong>, the five traditional channels<br />

will remain available and be added to by more<br />

channels. Almost all areas will get the fifteen<br />

public service <strong>TV</strong> channels plus radio, with<br />

most households in London receiving over 40<br />

<strong>TV</strong> channels plus radio.<br />

When will this happen?<br />

During 2011, the Central, Anglia, and Yorkshire<br />

<strong>TV</strong> regions switch to digital. The Meridian,<br />

London, Tyne-Tees and Northern Ireland<br />

<strong>TV</strong> regions will complete the switchover<br />

during 2012. The switchover for <strong>Hyde</strong> Group<br />

properties in Meridian and London will switch<br />

between February and June. To find out when<br />

<strong>you</strong>r area is scheduled to switchover then<br />

enter <strong>you</strong>r postcode on the Digital UK website<br />

at www.digitaluk.co.uk.<br />

What does this mean for me?<br />

Every <strong>TV</strong> <strong>you</strong> want to carry on watching, if it<br />

is not already ready to receive digital services<br />

( freeview, Freesat, Sky, or Virgin Media) will<br />

<strong>have</strong> to be connected to a digital (set top) box,<br />

or replaced with a <strong>TV</strong> with built in freeview.<br />

If <strong>you</strong> want to watch one programme while<br />

recording another, <strong>you</strong> will need a digital <strong>TV</strong><br />

recorder such as Sky+ or Virgin+.


If <strong>you</strong> live in a flat with a communal <strong>TV</strong> aerial<br />

system, <strong>Hyde</strong> is responsible for ensuring that<br />

<strong>you</strong> can continue to receive <strong>TV</strong> signals after<br />

the switchover. Everyone in the block, both<br />

tenants and leaseholders, will be required<br />

to contribute to the cost of installing a new<br />

system where one is needed. Most rooftop<br />

and some set top aerials will continue to work<br />

after switchover. As a rule of thumb, if <strong>you</strong><br />

are getting a good analogue picture now, it<br />

is likely that <strong>you</strong> will get a good picture after<br />

switchover. To check the condition of <strong>you</strong>r<br />

aerial, visit Teletext page 284 where a test<br />

shows <strong>you</strong>r aerial strength.<br />

<strong>Do</strong> I need to get a new <strong>TV</strong>?<br />

No, with very few exception, any <strong>TV</strong> can be<br />

converted with a digital box. Digital boxes cost<br />

between £20 - £150. However, if <strong>you</strong> decide to<br />

buy a new <strong>TV</strong>, make sure it has the logo looks<br />

like this:<br />

If <strong>you</strong>r <strong>TV</strong> doesn’t <strong>have</strong> these services built<br />

in, <strong>you</strong> can buy a set top box to receive them.<br />

There are no on-going costs to watch them.<br />

Residents can get Sky through a subscription<br />

service. Sky will supply the set top box. <strong>Hyde</strong><br />

is installing a second dish, so that residents<br />

can also access some foreign language<br />

services. The communal aerial system will give<br />

all residents access to freesat+ and Sky+, if<br />

they want it.<br />

You will not be able to get Virgin Media <strong>TV</strong><br />

services through the communal aerial system.<br />

If <strong>you</strong> want this digital <strong>TV</strong> service, <strong>you</strong><br />

should contact Virgin Media as it is available to<br />

some residents in flats.<br />

It is <strong>Hyde</strong>’s intention to take down individual<br />

satellite dishes as the new systems are<br />

installed. If one belongs to <strong>you</strong>, we will give<br />

back to <strong>you</strong> or dispose of it with <strong>you</strong>r consent.<br />

<strong>Hyde</strong> are working with our residents to appoint<br />

contractors who will carry out this work on<br />

communal aerial systems.<br />

which means it is designed to work after the<br />

<strong>TV</strong> switchover as it has a digital box built in.<br />

Will I need to switch my radio at<br />

the same time?<br />

No. This switchover relates to <strong>TV</strong> only.<br />

However, <strong>you</strong> will be able to receive radio<br />

channels directly through <strong>you</strong>r <strong>TV</strong> and some<br />

equipment will also provide audio description<br />

for people with sight impairments.<br />

What is <strong>Hyde</strong> doing?<br />

As <strong>you</strong>r landlord we <strong>have</strong> a responsibility to<br />

ensure that where <strong>you</strong> receive <strong>you</strong>r signal<br />

through a communal system, we carry out<br />

changes to make sure <strong>you</strong> can receive <strong>TV</strong><br />

signal after the switchover.<br />

Residents <strong>have</strong> told us that <strong>Hyde</strong> should<br />

go with the option to install as standard a 9<br />

wire IRS ‘Integrated Reception System’. This<br />

means that two satellite dishes, a UHF aeria,<br />

and radio antenna will be installed on each<br />

block of flats.<br />

This will give everyone access to Freeview<br />

and freesat, the non-subscription <strong>TV</strong> services.<br />

Where can I find out more?<br />

‘Digital UK’ is leading on the switchover. They<br />

offer plenty of help and advice. For more<br />

information call: 08456 50 50 50 or visit their<br />

website: www.digitaluk.co.uk<br />

Is there any help available?<br />

The Switchover Help Scheme run by the BBC<br />

helps eligible people convert one of their <strong>TV</strong><br />

sets to digital. Those who are eligible:<br />

• Are aged 75 or over; or<br />

• Get (or could get) Disability living allowance,<br />

or Attendance or constant attendance<br />

allowance, or Mobility supplement; or<br />

• Are registered blind or partially sighted; or<br />

• Have lived in a care home for six months<br />

or more.<br />

The Helps Scheme will ask eligible people to<br />

pay £40 but is free for people who get pension<br />

credit, income support or income based job<br />

seeker’s allowance. Contact the Help Scheme<br />

on 0800 4085 900 or visit their website:<br />

www.helpscheme.co.uk


If <strong>you</strong> would like this document in another<br />

language or format, such as large print, Braille,<br />

CD or audio tape, please contact us.<br />

Arabic:<br />

BENGALI:<br />

FRENCH: Si vous souhaitez obtenir ce document<br />

dans une autre langue ou sous un autre format ou si<br />

vous avez besoin des services d’un interprète, veuillez<br />

nous contacter.<br />

ITALIAN: Se desidera ricevere questo documento in<br />

un’altra lingua o in un formato diverso, oppure se ha<br />

bisogno di un interprete, La preghiamo di contattarci.<br />

Kurdish:<br />

Lithuanian: Jei pageidaujate šio dokumento kita<br />

kalba ar kitokiu formatu arba jeigu prireiktų vertėjo,<br />

maloniai prašome kreiptis į mus.<br />

Mandarin:<br />

Polish: Jeżeli chcieliby Państwo otrzymać ten<br />

dokument w innym języku lub w innym formacie albo<br />

jeżeli potrzebna jest pomoc tłumacza, to prosimy o<br />

kontakt z nami.<br />

Portuguese: Se gostaria de ter este documento<br />

em outro idioma ou formato, ou se necessita de um<br />

intérprete, contacte-nos.<br />

Punjabi:<br />

Somali: Haddii aad dokomantigan ku rabtid luqad<br />

ama hab kale, ama haddii aad u baahantahay<br />

tarjubaan, fadlan nala soo xiriir.<br />

Spanish: Póngase en contacto con nosotros si desea<br />

obtener este documento en otro idioma o formato, o si<br />

necesita los servicios de un intérprete.<br />

Turkish: Bu belgenin Türkçe’sini veya Türkçe<br />

bilen birisinin size yardιmcι olmasιnι istiyorsanιz<br />

bize başvurabilirsiniz.<br />

Vietnamese: Nếu quí vị muốn tài liệu này được ấn<br />

hành bằng ngôn ngữ khác hay định dạng khác hoặc<br />

nếu quí vị cần người phiên dịch, xin quí vị vui lòng liên<br />

hệ với chúng tôi.<br />

The <strong>Hyde</strong> Group 30 Park Street London SE1 9EQ<br />

Tel: 020 3207 2600 www.hyde-housing.co.uk

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