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Eviction - Hyde Housing Association

Eviction - Hyde Housing Association

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<strong>Eviction</strong><br />

An eviction warrant has been applied for because you<br />

have not kept to the order set by the court.


An eviction warrant has<br />

been applied for because<br />

you have not kept to the<br />

order set by the court.<br />

<strong>Eviction</strong> is the very last resort. We have made<br />

several attempts to prevent this action being<br />

taken and the last thing we want to do is to<br />

repossess your home, however we now have<br />

no further choice.<br />

To prevent the eviction<br />

taking place you must<br />

act now by either:<br />

Clearing the whole debt<br />

l Pay the whole debt immediately (funds must<br />

clear into our bank account at least a day<br />

before the eviction).<br />

l If you clear all arrears on your account and<br />

any court costs incurred, we will cancel the<br />

eviction and you will no longer have a court<br />

order against you.<br />

Applying for suspension of the warrant<br />

l You have the right to apply to court to<br />

request the possession of your home to be<br />

suspended.<br />

However, this may not be successful and you<br />

may be required to pay a court fee.<br />

Preparing for the<br />

eviction<br />

You should:<br />

l Contact the housing options team at your<br />

local council to see if they can provide<br />

accommodation for you. However, they<br />

may not be obligated to do this.<br />

l Clear all belongings from the property<br />

before the time of the eviction as access<br />

to the property will be restricted after this<br />

time.<br />

l Make sure the property is left clean and<br />

tidy so you are not charged for cleaning<br />

costs.<br />

l Clear your debt with us as soon as<br />

possible as these arrears may affect your<br />

chances of being re-housed.<br />

Most importantly…<br />

Always keep in touch with us, especially if<br />

your circumstances change.<br />

We are here to help you and provide<br />

guidance to prevent you losing your home.<br />

Call us immediately on 0800 389 3576.<br />

Help can be<br />

found at:<br />

Step Change Debt Charity<br />

www.stepchange.org<br />

Telephone: 0800 138 1111<br />

A free national telephone service,<br />

offering advice on budgeting, credit<br />

cards and repaying debts.<br />

Citizens Advice Bureau<br />

A registered charity providing free,<br />

confidential and independent advice<br />

from over 3,000 locations. Advice is<br />

available face-to-face, by telephone and<br />

sometimes via home visits or email. The<br />

service helps people to resolve problems<br />

with debt, benefits, housing, legal<br />

issues, discrimination, employment,<br />

immigration and consumer rights and it<br />

is available to everyone.<br />

<strong>Hyde</strong> Plus Money<br />

Services<br />

Our Money Plus team can provide you<br />

with free advice to help you manage or<br />

free yourself from debt and pay off your<br />

arrears. We can support you with:<br />

l Setting up a bank or credit union account<br />

Ways you can pay your<br />

rent:<br />

Direct debit<br />

Using direct debit means every week/<br />

fortnight/month without fail, your bank will<br />

automatically transfer your rent to us. Contact<br />

us with your account number and sort code to<br />

set up a Direct Debit.<br />

Telephone<br />

Call us on 0800 389 3576 to make a credit/debit<br />

card payment with your bank details. You will<br />

need your swipe card number to hand so it can<br />

be paid directly into your rent account.<br />

Internet<br />

Visit www.allpayments.net to make an online<br />

payment by debit or credit card using your<br />

swipe card details.<br />

Swipe card<br />

Take your card to your nearest PayPoint<br />

terminal located at any Post Office or local shop<br />

displaying a PayPoint sign (see www.paypoint.<br />

co.uk for more details).<br />

<strong>Housing</strong> Benefit<br />

Please contact your local authority’s benefits<br />

department for further information.<br />

Standing order<br />

Please contact us for a pre-coded form which<br />

you can take to your bank so they will pay us<br />

your chosen amount each week/ month.<br />

Call us immediately on 0800 389 3576 for more<br />

information.<br />

l Benefits & grants available to you<br />

IF YOU DO NOT TAKE<br />

PREVENTATIVE<br />

ACTION YOU WILL<br />

LOSE YOUR HOME<br />

l Budgeting and debt management<br />

l Savings and borrowing<br />

l Saving money on utility bills (water, gas,<br />

electric etc)<br />

l The different payment methods available<br />

to pay bills<br />

Visit our website<br />

www.hyde-housing.co.uk<br />

or contact our customer services centre on<br />

0800 389 3576<br />

or email<br />

customerservices@hyde-housing.co.uk


The <strong>Hyde</strong> Group<br />

30 Park Street<br />

London<br />

SE1 9EQ<br />

0800 389 3576<br />

customerservices@hyde-housing.co.uk<br />

facebook.com/hydegroup<br />

twitter.com/hydehousing<br />

www.hyde-housing.co.uk

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