IFS Financials

This works thanks to our IFS/Event Server
software, which sends messages when certain
events occur or when predefined limits are
exceeded. Like the example on the right, it might
be a customer who is late in paying. Our system
notifies the credit controller automatically about
customers who have not paid in time.
No more manual searches—the system keeps
you updated.
Immediate response
There are two basic types of events: ad hoc and
those that are expected to occur on a given date.
For example, if a customer uses up 90% of
the credit allowed, or an invoice that’s due has
not been paid, the system will immediately alert
those responsible—a typical ad hoc event.
Alternatively, the credit controller may have
allowed 14 days extra credit. In that case, it’s
important to check that the payment has actually
been made on time.
Information can also be sent as an e-mail, an
SMS message or directly to a handheld computer.
The system is incredibly flexible—to ensure
swift access to critical information.
Tailored interface makes work easier
We’ve tailor-made a very easy-to-use interface for the credit
controller. Users work with IFS Financials via a personal
Internet portal. For credit controllers, we’ve designed a special
portal that’s completely adapted to their role. Apart from daily
credit monitoring, they get easy access to useful statistics.
We divide statistics into three areas: average statistics for
each customer, for the credit controller’s customers, and for
the enterprise’s total customer base. This means that credit
controllers get the support they need to assess individual
cases and can even compare their customers with other
customers in the enterprise.
If a customer is late in paying, but it’s the first time in
several years, then perhaps a simple reminder is enough.
Another customer might be very good, but have a tendency
to exceed credit limits. Here the solution might be very
simple—extend the credit limits.
The key factor is that information is readily available for
credit controllers in a single window, the personal portal.
All the underlying details are available at the click of a
mouse. The portal makes it easier to quickly understand
the problem—and to resolve it fast using the right means.
Easier to undErsTAnD tHe prOblEM
—QuickeR to SOLvE It
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