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INVITATION FOR TENDER<br />

AND<br />

INSTRUCTIONS TO TENDERERS<br />

Proposal <strong>for</strong> design <strong>and</strong> implementation <strong>of</strong> LAN solution<br />

<strong>for</strong> new facilities at <strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> Science<br />

Supercomputer Education <strong>and</strong> Research Centre<br />

<strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> Science<br />

Bangalore 560012<br />

1


INVITATION FOR TENDER<br />

The <strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> Science is one <strong>of</strong> the premier educational<br />

institutions in India. It has a large number <strong>of</strong> doc<strong>to</strong>ral students<br />

pursuing research in frontier areas in science <strong>and</strong> engineering. The<br />

central computing facility <strong>and</strong> networking facilities <strong>for</strong> the <strong>Institute</strong><br />

is located at the Supercomputer Education <strong>and</strong> Research Centre<br />

(SERC) <strong>and</strong> caters <strong>to</strong> the computational <strong>and</strong> networking<br />

requirements <strong>of</strong> the campus. IISc consists <strong>of</strong> more than 40<br />

academic departments spread across the campus <strong>and</strong> all the<br />

departments are connected <strong>to</strong> the SERC using both multimode <strong>and</strong><br />

single mode fiber <strong>and</strong> providing gigabit connectivity in the<br />

backbone. All the departments <strong>and</strong> other locations in the campus<br />

have a st<strong>and</strong>ards based ethernet LAN solution with a cable plant<br />

solution con<strong>for</strong>ming <strong>to</strong> st<strong>and</strong>ards.<br />

The <strong>Institute</strong> is inviting <strong>tender</strong>s in two-cover <strong>for</strong>mat <strong>for</strong> supply <strong>and</strong><br />

installation <strong>of</strong> Local Area Network (LAN) solutions <strong>for</strong> a set <strong>of</strong> new<br />

facilities, namely Aerospace Engineering Building, Physics<br />

Building, Nanoscience Building <strong>and</strong> the Biosciences Building, the<br />

details <strong>of</strong> which are given in subsequent sections. The activity will<br />

cover underst<strong>and</strong>ing the technical <strong>and</strong> functional requirements<br />

clearly, arriving at a suitable <strong>and</strong> cost effective equipment<br />

configuration meeting all the stated functional requirements. The<br />

selected bidder will have the responsibility <strong>to</strong> supply, install <strong>and</strong><br />

manage the installation <strong>for</strong> the stated period <strong>of</strong> time. It is<br />

envisaged that the bidder will have <strong>to</strong> provide warranty <strong>and</strong><br />

comprehensive maintenance services <strong>for</strong> a period <strong>of</strong> at least three<br />

years after acceptance.<br />

The bidders have <strong>to</strong> provide technical <strong>and</strong> commercial <strong>of</strong>fers <strong>for</strong><br />

each one <strong>of</strong> the four requirements. The <strong>Institute</strong> may choose <strong>to</strong><br />

select one or more bidders through the <strong>tender</strong>ing process <strong>for</strong> the<br />

requirements. The decision <strong>of</strong> the <strong>Institute</strong> is final <strong>and</strong> binding on<br />

all the bidders.<br />

2


Guidelines <strong>to</strong> Tenderers<br />

1. The <strong>tender</strong>, including all proposals, should be addressed <strong>to</strong><br />

The Chairman<br />

Supercomputer Education <strong>and</strong> Research Centre<br />

<strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> Science<br />

Bangalore 560 012.<br />

2. A two-cover system is proposed <strong>for</strong> the submission <strong>of</strong> <strong>tender</strong>s,<br />

consisting <strong>of</strong><br />

Cover A : Technical Bid : containing<br />

i. Executive Summary <strong>of</strong> the proposal as per<br />

Pro<strong>for</strong>ma given in this document.<br />

ii. Complete Technical Details <strong>of</strong> the proposed<br />

cabling <strong>and</strong> switching requirements.<br />

iii. Per<strong>for</strong>mance details <strong>of</strong> the proposed equipments.<br />

iv. Terms <strong>and</strong> conditions <strong>for</strong> the <strong>of</strong>fer.<br />

v. Supporting technical material, such as<br />

brochures white papers etc.<br />

Cover B: Price Bid: containing the prices as per the <strong>for</strong>mat<br />

indicating unit price <strong>for</strong> each component.<br />

3. The individual covers <strong>to</strong> be sealed <strong>and</strong> superscribed as<br />

SERC/LAN/2010 Technical Bid, <strong>and</strong><br />

SERC/LAN/2010 Price Bid respectively.<br />

4. The two sealed covers should be placed in another sealed cover,<br />

addressed <strong>to</strong> The Chairman, Supercomputer Education <strong>and</strong><br />

Research Centre, <strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> Science <strong>and</strong> should be<br />

superscribed as SERC/LAN/2010.<br />

5. The sealed cover should reach the <strong>of</strong>fice <strong>of</strong> Mr. S.R. Harish,<br />

Spl. Officer, Supercomputer Education <strong>and</strong> Research<br />

Centre, <strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> Science, latest by 8 th March 2010<br />

be<strong>for</strong>e 17:00 Hrs.<br />

6. No request <strong>for</strong> any further extension <strong>of</strong> the above deadline shall<br />

be entertained. Delayed <strong>and</strong>/or incomplete <strong>tender</strong>s are liable <strong>to</strong><br />

rejection.<br />

7. All the covers should bear the name <strong>and</strong> address <strong>of</strong> the<br />

<strong>tender</strong>er.<br />

8. The Technical Bid <strong>and</strong> the Price Bid should be duly signed by<br />

3


the authorized representative <strong>of</strong> the <strong>tender</strong>er.<br />

9. The Technical Bid <strong>and</strong> the Price Bid should be bound<br />

separately as complete volumes.<br />

10.The prices should not be mentioned in the Technical Bid.<br />

11.A <strong>tender</strong>, not complying with any <strong>of</strong> the above conditions is<br />

liable <strong>to</strong> rejection.<br />

12.The <strong>tender</strong>ers are requested <strong>to</strong> go through the General Terms<br />

<strong>and</strong> Conditions, detailed in this document, be<strong>for</strong>e filling out the<br />

<strong>tender</strong>.<br />

13.A prebid clarification meeting, is scheduled in SERC on 19 th<br />

February 2010 at 16:30 hrs<br />

Note: The requirements are <strong>for</strong> the cable plant solution <strong>and</strong> LAN<br />

switches <strong>for</strong><br />

Aerospace Building<br />

Physics Building<br />

Nanoscience Building<br />

Biosciences Building<br />

The <strong>of</strong>fers <strong>for</strong> each one <strong>of</strong> the requirements has <strong>to</strong> be independent<br />

<strong>and</strong> complete in all respects <strong>for</strong> both the technical part <strong>and</strong> the<br />

commercial part <strong>and</strong> submitted in separate sealed covers. The four<br />

technical covers have <strong>to</strong> be placed in another sealed cover marked<br />

“Technical <strong>of</strong>fer <strong>for</strong> LAN Requirements <strong>of</strong> new buildings”. Same<br />

approach <strong>to</strong> be followed <strong>for</strong> the commercial part. The technical bids<br />

<strong>for</strong> each one <strong>of</strong> the requirements has <strong>to</strong> indicate the name <strong>of</strong> the<br />

facility <strong>for</strong> which it is meant.<br />

Masked copy <strong>of</strong> the commercial bid (with out indicating the price<br />

component) <strong>for</strong> each one <strong>of</strong> the requirements is <strong>to</strong> be included in<br />

the corresponding technical bid.<br />

Estimate <strong>of</strong> the requirements <strong>for</strong> each one <strong>of</strong> the facilities is given<br />

in the body <strong>of</strong> the <strong>tender</strong> document, the table provided in the<br />

annexure as well as marking made on the diagram included in the<br />

annexure. The bidders have <strong>to</strong> note that this requirement is<br />

only an estimate <strong>and</strong> may undergo a revision, if required, by<br />

not more than 40 %.<br />

4


TECHNICAL SCOPE OF WORK<br />

1. Introduction<br />

The <strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> Science is a premier Research <strong>and</strong><br />

Education institute in the country. The campus has a fiber based<br />

gigabit Ethernet backbone spread across 1.5 square kms <strong>of</strong> the<br />

campus area <strong>to</strong> interconnect the various departments on campus.<br />

The network comprises <strong>of</strong> a core Ethernet switch that <strong>for</strong>ms the<br />

root <strong>of</strong> the tree <strong>to</strong>pology <strong>of</strong> the gigabit Ethernet backbone. The tree<br />

is organized in<strong>to</strong> level 1, level 2 <strong>and</strong> level 3 nodes (a <strong>to</strong>tal <strong>of</strong> about<br />

57) <strong>and</strong> there are about 3000 plus end systems in the campus that<br />

are interconnected.<br />

The campus hosts comprise <strong>of</strong> both clients <strong>and</strong> servers. Clients<br />

access the computing facilities at the SERC as well as the Internet.<br />

Servers on campus host in<strong>for</strong>mation that is accessible from the<br />

Internet.<br />

The campus has three access links <strong>to</strong> the Internet subscribed<br />

through three different Internet service providers.<br />

1.1 Internet Resources Availability<br />

The campus has a <strong>to</strong>tal address range <strong>of</strong> two /19s <strong>of</strong> the address<br />

144.16.0.0/16, allocated by ERNET <strong>for</strong> use on the campus.<br />

However, the campus consists <strong>of</strong> privately addressed hosts<br />

(10.0.0.0/8) accessing the Internet <strong>and</strong> publicly addressed servers<br />

(from the range mentioned above) providing in<strong>for</strong>mation via the<br />

Internet.<br />

1.2 Internet Services on campus<br />

The campus has direct access <strong>to</strong> resources on the Internet. All web<br />

access from campus <strong>to</strong> the Internet is through a www/ftp proxycache.<br />

All email coming in<strong>to</strong> <strong>and</strong> going out <strong>of</strong> the campus is<br />

through a single email server on campus. Within the campus,<br />

there are mail servers in each department providing mailbox<br />

access services <strong>to</strong> the local users.<br />

5


1.3 Network Security<br />

Network access security is implemented using ACLs <strong>to</strong> permit<br />

specific services only. Other specific access is permitted with an<br />

additional layer <strong>of</strong> ACLs at the ISP router at ERNET.<br />

The network diagram <strong>of</strong> the existing LAN network at the <strong>Institute</strong> is<br />

given in Annexure A.<br />

Requirements in brief<br />

Supercomputer Education <strong>and</strong> Research Centre (SERC) at the<br />

<strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> Science (IISc) is planning <strong>to</strong> implement a<br />

st<strong>and</strong>ards based state <strong>of</strong> the art Local Area Network (LAN) solution<br />

<strong>to</strong> provide campus connectivity <strong>to</strong> the following four new facilities:<br />

1 - Aerospace Building<br />

2 - Physics Building<br />

3 – Nano science Building<br />

4 - Biosciences Building<br />

The broad scope <strong>of</strong> this <strong>tender</strong>, which is detailed in subsequent<br />

sections, is <strong>to</strong> supply, install <strong>and</strong> commission, operationalise <strong>and</strong><br />

maintain the LAN as a <strong>to</strong>tal turn key solution. The bidders have <strong>to</strong><br />

underst<strong>and</strong> clearly the requirements from the subsequent sections,<br />

make the site visits <strong>to</strong> each one <strong>of</strong> the new facilities, underst<strong>and</strong><br />

the existing campus network backbone <strong>and</strong> design <strong>and</strong> implement<br />

an optimal <strong>and</strong> cost effective solution <strong>to</strong> meet the stated<br />

requirements.<br />

The <strong>to</strong>tal solution requires:<br />

- Implementing a cable plant solution con<strong>for</strong>ming <strong>to</strong> the st<strong>and</strong>ards<br />

(gigabit <strong>to</strong> the desk<strong>to</strong>p) <strong>to</strong> provide connectivity <strong>to</strong> the<br />

desk<strong>to</strong>ps/lap<strong>to</strong>ps <strong>and</strong> servers located in the faculty<br />

rooms/labora<strong>to</strong>ries <strong>and</strong> the administrative units <strong>of</strong> each <strong>of</strong> the new<br />

facilities.<br />

- Providing the switching requirements <strong>to</strong> ensure gigabit<br />

connectivity <strong>to</strong> all the ports with sufficient number <strong>of</strong> copper <strong>and</strong><br />

fiber interfaces.<br />

The requirements <strong>of</strong> each one <strong>of</strong> the four new facilities are clearly<br />

stated in the Annexures C <strong>to</strong> F. The Annexures contain brief<br />

6


details <strong>of</strong> the facility, requirements in a tabular <strong>for</strong>m giving the<br />

details <strong>for</strong> each room/wing/floor <strong>and</strong> the plan layout <strong>of</strong> the facility<br />

depicting the requirements in the diagram.<br />

It is <strong>to</strong> be noted that some part <strong>of</strong> the conduiting infrastructure is<br />

in place in each one <strong>of</strong> the facilities <strong>and</strong> the bidders have <strong>to</strong> clearly<br />

underst<strong>and</strong> the same <strong>and</strong> provide a solution <strong>to</strong> seamlessly<br />

integrate the conduiting infrastructure in the cable plant design <strong>to</strong><br />

ensure that the <strong>of</strong>fered <strong>to</strong>tal solution meets the stated<br />

requirements, con<strong>for</strong>ms <strong>to</strong> the st<strong>and</strong>ards <strong>and</strong> more importantly is<br />

optimal <strong>and</strong> cost effective.<br />

2. Bidder's Eligibility Criteria:<br />

It is <strong>to</strong> be noted that the overall requirement <strong>of</strong> this <strong>tender</strong> is <strong>to</strong><br />

provide a LAN solution <strong>to</strong> ensure connectivity <strong>to</strong> about 2000<br />

points. There<strong>for</strong>e bidders who have the necessary technical<br />

competence <strong>and</strong> capability with prior experience <strong>of</strong> having<br />

designed <strong>and</strong> implemented such complex solutions in the recent<br />

past <strong>and</strong> meeting the criteria stipulated below only need apply.<br />

The technical solution provided by the bidders will be evaluated by<br />

the technical committee only after the bidders meet all the criteria<br />

stipulated.<br />

1. Bidder should be ISO 9000 certified.<br />

2. Bidder has <strong>to</strong> be a current legal entity <strong>and</strong> has <strong>to</strong> provide<br />

evidence <strong>for</strong> the same.<br />

3. Bidder should be a pr<strong>of</strong>it making company <strong>for</strong> the last three<br />

financial years with a turn over <strong>for</strong> each year not less than<br />

ten crores.<br />

4. Bidder must have prior experience <strong>of</strong> implementing LAN<br />

solutions <strong>for</strong> the corporate <strong>and</strong> should have implemented<br />

atleast two LAN solutions <strong>of</strong> similar type (both cabling<br />

solution <strong>and</strong> switching requirements) as a <strong>to</strong>tal turn key<br />

solution with points <strong>of</strong> connectivity greater than 1000 in<br />

each one <strong>of</strong> them during the period Jan 2007 <strong>to</strong> Dec 2009<br />

through a single purchase order.<br />

5. The bidder is expected <strong>to</strong> be a system/network integra<strong>to</strong>r <strong>of</strong><br />

repute <strong>and</strong> should have implemented the cable plant <strong>and</strong> the<br />

switching technology proposed in this <strong>tender</strong> in one <strong>of</strong> the<br />

above mentioned projects.<br />

6. In the event <strong>of</strong> more than one vendor participating in the<br />

<strong>tender</strong> <strong>to</strong>gether as a consortium <strong>and</strong> submitting a bid, it is<br />

7


<strong>to</strong> be noted that the prime bidder <strong>of</strong> that consortium has <strong>to</strong><br />

meet all the eligibility criteria stated here.<br />

It is m<strong>and</strong>a<strong>to</strong>ry <strong>for</strong> the bidders <strong>to</strong> provide all the necessary<br />

documentation in support <strong>of</strong> the above. Non-submission <strong>of</strong> the<br />

necessary documentation along with the <strong>of</strong>fer will result in<br />

disqualification <strong>and</strong> the bid will be summarily rejected.<br />

The requirements stipulated in this document is <strong>to</strong> ensure that the<br />

<strong>to</strong>tal solution provided by the bidders as a response <strong>to</strong> this <strong>tender</strong><br />

is able <strong>to</strong> meet all the stated technical <strong>and</strong> functional requirements<br />

with the expected levels <strong>of</strong> per<strong>for</strong>mance <strong>and</strong> functionality.<br />

The successful bidder has <strong>to</strong> supply, install <strong>and</strong> commission,<br />

operationalise the network <strong>and</strong> ensure that all the stated<br />

requirements are met during the acceptance be<strong>for</strong>e it is h<strong>and</strong>ed<br />

over <strong>to</strong> the <strong>Institute</strong>. The warranty support required is <strong>for</strong> a period<br />

<strong>of</strong> three years post acceptance.<br />

3. Cable Plant Solution:<br />

1. The number <strong>of</strong> points <strong>of</strong> connectivity in each floor/wing as well<br />

as the exact distribution <strong>of</strong> the same in the faculty<br />

rooms/labora<strong>to</strong>ries/conference rooms etc are given in the<br />

Annexures.<br />

2. The entire cable plant solution including the part <strong>of</strong> the work<br />

related <strong>to</strong> the laying <strong>of</strong> channels/conduits/race ways, which is<br />

currently under progress, has <strong>to</strong> con<strong>for</strong>m <strong>to</strong> the Structured<br />

cabling approach <strong>and</strong> has <strong>to</strong> con<strong>for</strong>m <strong>to</strong> the EIA/TIA 568 B<br />

st<strong>and</strong>ards. Certification <strong>and</strong> Warranty <strong>to</strong> ensure per<strong>for</strong>mance<br />

<strong>and</strong> application assurance is m<strong>and</strong>a<strong>to</strong>ry.<br />

3. The horizontal cabling will be 4 core Unshielded Twisted Pair<br />

(UTP) Category 6 (Gigabit <strong>to</strong> the desk<strong>to</strong>p) terminated with<br />

In<strong>for</strong>mation outlets <strong>of</strong> either single or dual or quad depending<br />

on the requirement at the specific location.<br />

4. Patch panels / Jack panels should be provided along with the<br />

patch cords <strong>of</strong> adequate lengths con<strong>for</strong>ming <strong>to</strong> the st<strong>and</strong>ards.<br />

5. Cabling activity, <strong>for</strong> both Copper <strong>and</strong> Fiber Optic includes all<br />

the associated material <strong>and</strong> related civil work as a <strong>to</strong>tal turn key<br />

solution. For example, cable pulling, connec<strong>to</strong>risation <strong>of</strong> cables,<br />

crimping <strong>of</strong> cables, UTP termination <strong>of</strong> nodes <strong>and</strong> the associated<br />

labour <strong>for</strong> fixing racks <strong>and</strong> panels etc.<br />

8


6. The work related <strong>to</strong> the connectivity requirements in the main<br />

communication rooms as well as the floor level/wing level<br />

communication rooms will be within the scope.<br />

7. After the cable plant is implemented completely, it has <strong>to</strong> be<br />

tested using appropriate <strong>to</strong>ols <strong>to</strong> ensure that it meets all the<br />

stated requirements <strong>and</strong> the test reports have <strong>to</strong> be submitted.<br />

4. Switching Requirements:<br />

1. The main switch/core switch <strong>to</strong> be located in the main<br />

communication room <strong>of</strong> each one <strong>of</strong> the buildings must have<br />

adequate number <strong>of</strong> fiber ports <strong>for</strong> the backbone connectivity as<br />

well as down stream connectivity. In addition <strong>to</strong> that, it will<br />

provide 24/48 ports <strong>of</strong> gigabit connectivity (1000 Base T) which<br />

is <strong>to</strong> be used <strong>for</strong> connecting the distribution level switches<br />

located in the floors/wings <strong>and</strong> the switch located in the server<br />

room.<br />

2. The main switch <strong>to</strong> be provided will be a full function Layer 3<br />

switch <strong>to</strong> support all the requirements including the IP<br />

Multicasting, VLAN aggregation <strong>and</strong> the other distribution<br />

switches, based on the port density requirements <strong>of</strong> the<br />

departments need <strong>to</strong> be atleast Layer 2 manageable switches.<br />

3. The main switch <strong>to</strong> provide the necessary functionality <strong>and</strong><br />

features as stated <strong>and</strong> in addition wire speed per<strong>for</strong>mance.<br />

4. All the other switches have <strong>to</strong> provide the required functionality<br />

<strong>and</strong> features, complete manageability <strong>and</strong> in addition at least<br />

50 % wire speed per<strong>for</strong>mance.<br />

5. The access level switches are required <strong>to</strong> have atleast 50%<br />

wirespeed per<strong>for</strong>mance.<br />

5. Network Management <strong>and</strong> Moni<strong>to</strong>ring:<br />

SERC has implemented the NMS <strong>and</strong> NMT solutions <strong>for</strong><br />

administering <strong>and</strong> managing the campus network as well as the<br />

Internet services. Brief details <strong>of</strong> the same are given below:<br />

The bidders need NOT quote NMS <strong>and</strong> NMT solution as a part <strong>of</strong><br />

their <strong>of</strong>fer. However they have <strong>to</strong> underst<strong>and</strong> the solution<br />

implemented at SERC as a centralised management solution <strong>and</strong><br />

ensure that the products supplied through this <strong>tender</strong> are<br />

manageable using the same architecture. It is <strong>to</strong> be noted that the<br />

<strong>Institute</strong> currently has network switches which are supplied at<br />

different points in time by multiple venders <strong>and</strong> from different<br />

OEMs.<br />

9


The active networking devices on the campus network are<br />

moni<strong>to</strong>red <strong>and</strong> managed from SERC. This is done by using a<br />

Network Management Station (NMS) that runs the HP Open View<br />

s<strong>of</strong>tware. This s<strong>of</strong>tware uses SNMP based moni<strong>to</strong>ring <strong>to</strong> manage<br />

the active networking devices. The devices that are deployed on the<br />

campus network are "Manageable" devices <strong>and</strong> there<strong>for</strong>e moni<strong>to</strong>rable<br />

<strong>and</strong> manageable by the NMS.<br />

The NMS provides the following functions:<br />

• Displays the logical <strong>to</strong>pology <strong>of</strong> the campus network device<br />

interconnections.<br />

• Provides a means <strong>of</strong> navigating the graphical <strong>to</strong>pology <strong>to</strong><br />

"examine" individual devices up<strong>to</strong> the level <strong>of</strong> an individual<br />

port.<br />

• Dynamically moni<strong>to</strong>r the traffic/errors at the level <strong>of</strong> a port<br />

<strong>and</strong> show a real time plot.<br />

• Ability <strong>to</strong> moni<strong>to</strong>r the functional status <strong>of</strong> the network device<br />

<strong>and</strong> archive the data <strong>for</strong> future retrieval <strong>and</strong> analysis.<br />

• Ability <strong>to</strong> generate alarms <strong>and</strong> notifications in real time so as<br />

<strong>to</strong> alert the opera<strong>to</strong>r <strong>of</strong> specific contexts (pre-defined in the<br />

configuration).<br />

• Ability <strong>to</strong> generate periodic reports <strong>for</strong> device availability,<br />

traffic <strong>and</strong> inven<strong>to</strong>ry.<br />

6. Specific Technical In<strong>for</strong>mation required along with the<br />

technical bid:<br />

1. Product data sheets <strong>for</strong> all the products quoted with detailed<br />

technical specifications<br />

2. Copies <strong>of</strong> test reports conducted by independent labs recognized<br />

in the industry <strong>for</strong> per<strong>for</strong>mance details<br />

7. Evaluation Methodology:<br />

1. The response <strong>to</strong> the RFP by the bidders will be the technical<br />

<strong>and</strong> commercial response as a two part bid. The technical<br />

response has <strong>to</strong> include the complete product specification <strong>and</strong><br />

st<strong>and</strong>ards compliance details <strong>and</strong> should include responses <strong>to</strong><br />

the technical in<strong>for</strong>mation required (section 6, above) <strong>and</strong> the<br />

technical bill <strong>of</strong> materials.<br />

10


2. Based on the technical <strong>of</strong>fer received from the bidders, the<br />

technical committee will evaluate the suitable ones <strong>and</strong> invite<br />

them <strong>for</strong> a technical presentation <strong>and</strong> discussion.<br />

3. The bidders, during the above mentioned session, have <strong>to</strong><br />

clearly give details <strong>of</strong> the solution proposed as well as an<br />

implementation plan <strong>for</strong> smooth <strong>and</strong> seamless integration <strong>of</strong> the<br />

products in<strong>to</strong> the existing campus LAN.<br />

4. The Representation should cover all the additional benefits <strong>of</strong><br />

the proposed solution including support <strong>for</strong> the optional<br />

functional requirements, as listed above.<br />

5. After the presentation/discussion, taking in<strong>to</strong> account the<br />

technical <strong>of</strong>fer submitted by the bidders, the technical<br />

committee will shortlist bidders <strong>and</strong> the short listed <strong>of</strong>fers will<br />

be considered <strong>for</strong> further evaluation.<br />

11


TERMS AND CONDITIONS<br />

Technical Bid :<br />

1. The technical bid should be complete as per the items<br />

mentioned in the guidelines <strong>to</strong> the <strong>tender</strong>ers. Incomplete<br />

proposals are liable <strong>for</strong> rejection.<br />

2. The Executive summary, should be furnished as per the<br />

pro<strong>for</strong>ma supplied with this document, along with the pr<strong>of</strong>ile <strong>of</strong><br />

the company. Tenders not adhering <strong>to</strong> this <strong>for</strong>mat are liable <strong>for</strong><br />

rejection.<br />

3. The Technical proposals should be in line with the specification<br />

given in the earlier section <strong>of</strong> this document. Deviation from<br />

these specifications if any should be highlighted. IISc holds the<br />

right <strong>to</strong> accept or reject proposals with such deviations.<br />

4. The successful bidder is expected <strong>to</strong> complete the commitment<br />

in 6 weeks from the date <strong>of</strong> the award <strong>of</strong> the contract.<br />

Price Bid:<br />

1. Unit price <strong>for</strong> each <strong>of</strong> items should be quoted. Prices <strong>for</strong> any<br />

additional hardware or s<strong>of</strong>tware components <strong>of</strong>fered as value<br />

additions should be quoted as separate line items.<br />

2. The Prices <strong>for</strong> all imported items <strong>to</strong> be quoted in US Dollars in<br />

FOB basis. Letter <strong>of</strong> Credit would be the preferred mode <strong>of</strong><br />

payment <strong>for</strong> imported items.<br />

3. Agency commission, Installation, if any, will be paid only in<br />

<strong>Indian</strong> Rupees <strong>to</strong> the <strong>Indian</strong> agent after successful delivery,<br />

installation, commissioning & satisfac<strong>to</strong>ry working <strong>and</strong><br />

acceptance <strong>of</strong> the equipment. Such charges, if any, should be<br />

quoted clearly in the Price Bid.<br />

4. The <strong>of</strong>fer should be valid at least <strong>for</strong> a period <strong>of</strong> six months<br />

from the date <strong>of</strong> submission <strong>of</strong> the complete <strong>tender</strong>.<br />

Installation <strong>and</strong> Acceptance <strong>of</strong> the Equipment<br />

1. The <strong>tender</strong>er should be able <strong>to</strong> install <strong>and</strong> commission the<br />

equipment at the designated locations within the IISc Campus.<br />

Installation charges (payable in <strong>Indian</strong> Rupees only), if any,<br />

should be indicated by the <strong>tender</strong>er in the Price Bid.<br />

2. Subsequent <strong>to</strong> successful installation at IISc, the equipments<br />

will be accepted after a successful uninterrupted operation <strong>for</strong><br />

a period <strong>of</strong> 30 (thirty) days.<br />

12


Warranty<br />

1. Warranty on all the hardware components should be valid <strong>for</strong> a<br />

period <strong>of</strong> at least 3 years from the date <strong>of</strong> acceptance <strong>of</strong> the<br />

equipment at a particular location<br />

2. During the warranty period, the <strong>tender</strong>er shall be fully<br />

responsible <strong>for</strong> the manufacturer’s warranty in respect <strong>of</strong><br />

proper design, quality <strong>and</strong> workmanship <strong>of</strong> all the equipment,<br />

accessories, etc.<br />

3. During the warranty period, the <strong>tender</strong>er shall attend <strong>to</strong> all the<br />

hardware problems on site <strong>and</strong> shall replace the defective parts<br />

at no extra cost <strong>to</strong> the purchaser.<br />

General<br />

1. IISc reserves the right <strong>to</strong> reject any or all the <strong>tender</strong>s, wholly or<br />

partly without assigning any reason there<strong>of</strong>, <strong>and</strong> shall not be<br />

bound <strong>to</strong> accept the lowest <strong>tender</strong>.<br />

2. IISc reserves the right <strong>to</strong> distribute the work across multiple<br />

<strong>tender</strong>ers, if necessary<br />

3. IISc reserves the right <strong>to</strong> alter <strong>and</strong> revise the technical<br />

specifications or the required quantity at any point <strong>of</strong> time, In<br />

case <strong>of</strong> such alteration, the <strong>tender</strong>ers will be notified duly.<br />

4. Tenderer is <strong>to</strong> abide by all the Terms <strong>and</strong> Conditions detailed<br />

above. In case, these terms <strong>and</strong> conditions are not acceptable <strong>to</strong><br />

any <strong>tender</strong>er, he should clearly specify the deviations in his<br />

<strong>tender</strong>. IISc reserves the right <strong>to</strong> accept or <strong>to</strong> reject them.<br />

CHRONOLOGY OF EVENTS<br />

Release <strong>of</strong> RFP : 16 th Feb 2010<br />

Prebid clarification meeting : 19 th Feb 2010 @ 16:30 hrs<br />

Visit <strong>to</strong> Depts.(by vendors) : 23 rd Feb 2010<br />

Receipt <strong>of</strong> vendor queries : 25 th Feb 2010<br />

Response <strong>to</strong> queries : 1 st Mar 2010<br />

Due date <strong>for</strong> submission<br />

<strong>of</strong> <strong>tender</strong><br />

: 8 th Mar 2010 be<strong>for</strong>e 17:00 hrs<br />

13


Pro<strong>for</strong>ma <strong>for</strong> Executive Summary<br />

1. Name <strong>and</strong> Address <strong>of</strong> the Manufacturer:<br />

2. Name <strong>and</strong> Address <strong>of</strong> the Tenderer:<br />

3. Tenderer’s Proposal Number <strong>and</strong> Date:<br />

4. Summary <strong>of</strong> the solutions proposed:<br />

Item<br />

A<br />

B<br />

C<br />

D<br />

E<br />

F<br />

Make <strong>and</strong> Model No.<br />

5.<br />

Checklist <strong>for</strong> documents attached<br />

Technical details <strong>of</strong> the proposed<br />

equipments <strong>and</strong> s<strong>of</strong>tware.<br />

Per<strong>for</strong>mance Details <strong>of</strong> the proposed<br />

Equipments<br />

Terms <strong>and</strong> conditions <strong>for</strong> <strong>of</strong>fer<br />

Authorization Letter from Foreign<br />

Principal<br />

Supporting Literatures<br />

Company’s pr<strong>of</strong>ile<br />

Any other documents (please specify)<br />

√ appropriately<br />

14


6. Contact details <strong>of</strong> the personnel <strong>for</strong> all future correspondence<br />

related <strong>to</strong> this proposal:<br />

Name & Designation:<br />

Phone No:<br />

Fax No:<br />

Mobile :<br />

Email:<br />

………………………………Signature<br />

………………………………Name & Designation<br />

…………………………….. Organization<br />

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