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Scope of the Journal The advances in distributed computing and networks make it possible to link people, heterogeneous service providers and physically isolated services efficiently and cost-effectively. As the economic dynamics and the complexity of service operations continue to increase, it becomes a critical challenge to leverage information technology in achieving world-class quality and productivity in the production and delivery of physical goods and services. IJSOI, a fully refereed journal, provides the primary forum for both academic and industry researchers and practitioners to propose and foster discussion on stateof-the-art research and development in the areas of service operations and the role of informatics towards improving their efficiency and competitiveness. Subject coverage: IJSOI topics include, but are not limited to: • Service science, engineering and practice • Service design, modelling, delivery and operations • Service networks, management and sustainability • Healthcare delivery network • Homeland security network • Logistics planning and integrated logistics network • Supply and demand forecasting • Customer relationship management • Production planning, scheduling and control • System integration and modelling • Production and service information system • Event management system • Real time identification and tracking technology • Sensor-based networks for service operations • RFID technology and application • Warehouse and distribution • Intelligent transportation system • Simulation • Information integration and decision support system • Data warehousing, data mining and knowledge integration International Journal of Services Operations and Informatics www.inderscience.com/ijsoi visit www.inderscience.com
Members of the Editorial Board Editor-in-Chief Prof. Young-Jun Son University of Arizona, USA Advisory Editor Prof. Robin G. Qiu The Pennsylvania State University, USA Associate Editors BUSINESS INTELLIGENCE AND ANALYTICS Prof. Zhibin Jiang Shanghai Jiao Tong University, China DECISION SCIENCE Prof. Mei-Fang Chen Tatung University, Taiwan MANUFACTURING AND SERVICE OPERATIONS Dr. Lyes Benyoucef LSIS UMR 6168, France OPERATIONS MANAGEMENT Prof. Stefano Riemma University of Salerno, Italy SERVICE SCIENCE AND SUSTAINABILITY Dr. Grace Y. Lin Columbia University and President, USA SYSTEM INTEGRATION AND MODELLING Prof. Li Qian South Dakota State University, USA Editorial Board Prof. Dr. Gajendra K. Adil Indian Institute of Technology Bombay, India Prof. Amarnath Banerjee Texas A&M University, USA Prof. Chun Hung Cheng The Chinese University of Hong Kong, Hong Kong Dr. Jin Dong IBM China Research Lab, China Prof. Cheng-Min Feng National Chiao Tung University, Taiwan Prof. Joao Carlos E. Ferreira Universidade Federal de Santa Catarina, Brazil Prof. Xiaohua (Tony) Hu Drexel University, USA Dr. Dan Högberg University of Skövde, Sweden Prof. Dr. Chandra K Jaggi University of Delhi, India Prof. Soulaymane Kachani Columbia University, USA Prof. Changhyun Kwon University at Buffalo, SUNY, USA Prof. Alfredo Lambiase University of Salerno, Italy Prof. Jay Lee University of Cincinnati, USA Dr. Ying Tat Leung IBM Almaden Research Center, USA Prof. Dong Li University of Liverpool, UK Prof. Ricardo Massa Ferreira Lima Federal University of Pernambuco, Brazil Prof. Esko Niemi Helsinki University of Technology, Finland Prof. Francois Sainfort University of Minnesota, USA Prof. Suvrajeet Sen The Ohio State University, USA Prof. Jeremy Shapiro Massachusetts Institute of Technology, USA Prof. Dr. Noboru Sonehara National Institute of Informatics (NII), Japan Prof. Wei Sun Drexel University, USA Prof. Tobias Teich Westsächsische Hochschule Zwickau, Germany Prof. Walter Wang The Pennsylvania State University, USA Prof. Hsien-Jung Wu National Taichung University of Science and Technology, Taiwan Prof. Qi Xu Donghua University, China Dr John Yee United States Coast Guard USCG HQ, USA Prof Runtong Zhang Beijing Jiaotong University, China visit www.inderscience.com
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