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Download - Ontario College of Pharmacists

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MEDICATION HISTORIES<br />

BPMHs, the outcomes need<br />

to be more favourable in all<br />

respects to warrant such an<br />

investment.<br />

Patient care from a pharmacy<br />

practice perspective requires the<br />

pharmacist to work with the patient<br />

and other members <strong>of</strong> the healthcare<br />

team in order to “promote<br />

health, prevent disease, and to<br />

assess, monitor, initiate and modify<br />

medication use to assure that drug<br />

therapy regimens are safe and<br />

effective” 1 . Since the BPMH allows<br />

for an assessment <strong>of</strong> a patient’s<br />

medication use, it is an important<br />

first step in providing pharmaceutical<br />

care. Dersch-Mills et al. (2011)<br />

found that compared to other<br />

sources <strong>of</strong> BPMHs – such as a<br />

patient chart, a provincial prescription<br />

database, and a community<br />

pharmacy record – the informed<br />

interview <strong>of</strong> the patient/family by<br />

a trained pr<strong>of</strong>essional provided<br />

the most complete description <strong>of</strong><br />

a patient’s medication use. Thus,<br />

positive patient outcomes are<br />

hinged on the patient interview<br />

more so than the other sources<br />

<strong>of</strong> a BPMH 2 . Leung et al. (2009)<br />

trained a pharmacy technician to<br />

obtain BPMHs from haemodialysis<br />

patients, and concluded that the<br />

pharmacist could successfully<br />

identify drug-related therapeutic<br />

problems from that BPMH. In order<br />

to determine the accuracy and<br />

completeness <strong>of</strong> the BPMH by the<br />

pharmacy technician, however, the<br />

pharmacist conducted a follow-up<br />

With considerable knowledge<br />

<strong>of</strong> medications and their<br />

usual dosing, the pharmacy<br />

technician may even use<br />

that opportunity to highlight<br />

any potential issues for the<br />

pharmacist to clarify during<br />

the interview<br />

interview with each patient 5 . The<br />

drug-related therapeutic problems<br />

were then identified and classified<br />

by the pharmacist, but since this<br />

occurred after they themselves<br />

spoke to the patient, it is impossible<br />

to conclude that all the information<br />

relevant to the provision <strong>of</strong> safe and<br />

effective medication therapy was<br />

found solely in the BPMH. When<br />

assessing a patient’s medication<br />

use, particularly with regard to<br />

the patient’s level <strong>of</strong> cognizance<br />

and compliance, pharmacists<br />

<strong>of</strong>ten rely on nuances during the<br />

patient encounter, including the<br />

patient’s recall or storytelling,<br />

pauses or hesitations, and general<br />

approach to their medications.<br />

Since pharmacists are responsible<br />

for the assessment <strong>of</strong> each patient<br />

and subsequent recommendations<br />

regarding the patient’s drug<br />

therapy, it may be important for<br />

the continued safety and efficacy<br />

<strong>of</strong> that therapy that the pharmacist<br />

be allowed to experience the<br />

encounter with the patient as a<br />

whole person, not merely a list <strong>of</strong><br />

medications.<br />

The question <strong>of</strong> whether pharmacists<br />

or pharmacy technicians<br />

should perform BPMHs limits a<br />

very practical answer: they both<br />

should. Although pharmacy technicians<br />

can likely produce a<br />

fairly accurate list <strong>of</strong> medications<br />

in a timely manner<br />

within their scope <strong>of</strong> practice,<br />

the BPMH generated does<br />

not stand alone. Rather, this<br />

list <strong>of</strong> medications is retrieved<br />

by pharmacists so that they can<br />

evaluate the patient’s medication<br />

use and determine if there are any<br />

drug-related therapeutic problems<br />

– especially those that may<br />

have contributed to the patient’s<br />

hospital visit. Furthermore, the<br />

pharmacist must incorporate the<br />

patient’s clinical lab values (such as<br />

serum creatinine, hemoglobin, etc.)<br />

when judging the efficacy <strong>of</strong> the<br />

drug therapy and/or the patient’s<br />

compliance, and when making<br />

recommendations for their care.<br />

The collaboration <strong>of</strong> pharmacists<br />

and pharmacy technicians is made<br />

possible by the fact that there are<br />

both technical and therapeutic<br />

components to the BPMH process.<br />

By delegating certain tasks to<br />

the pharmacy technicians, the<br />

pharmacists would have more time<br />

to analyze in-depth clinical issues,<br />

without sacrificing any <strong>of</strong> the tools<br />

necessary for them to make clinical<br />

recommendations. The more technical<br />

BPMH tasks that can safely be<br />

delegated to pharmacy technicians<br />

would include retrieving a medication<br />

list from a provincial database,<br />

a community pharmacy, and/or<br />

an institution chart (hospital or<br />

long-term care facility), as well as<br />

updating the BPMH in the charting<br />

system. With these multiple<br />

PAGE 28 ~ WINTER 2013 ~ PHARMACY CONNECTION

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