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www.bettergov.ie<br />

THE NEWSLETTER OF BETTER GOVERNMENT<br />

<strong>February</strong> <strong>2006</strong> <strong>Issue</strong> No. <strong>43</strong><br />

On The Move!<br />

Staff <strong>of</strong> the Civil Service Training and Development Centre (CSTDC), Dept. <strong>of</strong> Finance<br />

<strong>Public</strong><br />

Service<br />

Excellence<br />

Awards<br />

New CPMR<br />

Report<br />

See Page 4<br />

<strong>Public</strong><br />

Procurement<br />

See Page 10<br />

See Page 3<br />

Any comments? e-mail us at: bettergov@taoiseach.gov.ie


Editorial<br />

Contents<br />

Editorial . . . . . . . . . . . . . . . . . . . . . . .2<br />

We Pay You . . . . . . . . . . . . . . . . . . . . .2<br />

<strong>Public</strong> Service Excellence Awards . . . . . .3<br />

New CPMR Report . . . . . . . . . . . . . . . .4<br />

New Benchmarking Body . . . . . . . . . . .5<br />

Q-Mark Achievement . . . . . . . . . . . . . .5<br />

Decentralising CSTDC . . . . . . . . . . . .6/7<br />

Equality Guidelines . . . . . . . . . . . . . . .8<br />

Competition . . . . . . . . . . . . . . . . . . . .9<br />

Improving Procurement . . . . . . . . . . . .10<br />

Business Regulation Forum . . . . . . . . .11<br />

RIA Training . . . . . . . . . . . . . . . . . . .12<br />

We Pay You!!!<br />

There are plenty <strong>of</strong> interesting articles in this, the first<br />

edition <strong>of</strong> LINK <strong>of</strong> <strong>2006</strong>.<br />

Many <strong>of</strong> you will have been eagerly awaiting news on the<br />

<strong>Public</strong> Service Excellence Awards (see across). I am very<br />

pleased to report that the Selection Committee has<br />

confirmed the award winners. Congratulations to all <strong>of</strong> the<br />

award winners and to everyone else who participated in the<br />

Taoiseach’s Awards to date. The Selection Committee had a<br />

very difficult task in selecting the award winning projects<br />

and your support and participation for the Awards is very<br />

much appreciated.<br />

The Civil Service Training and Development Centre<br />

(CSTDC) <strong>of</strong> the <strong>Department</strong> <strong>of</strong> Finance is in the process <strong>of</strong><br />

decentralising from Ballsbridge, Dublin to Tullamore, Co.<br />

Offaly. Read about the challenges and opportunities<br />

involved on pages 6-7.<br />

Other items that may be <strong>of</strong> interest include an update on a<br />

training course designed for Regulatory Impact Analysis,<br />

the establishment <strong>of</strong> the Business Regulation Forum and<br />

the publication by the Equality Authority <strong>of</strong> new Guidelines<br />

for Equal Status Polices in Enterprises.<br />

There is also an article on the report from the Committee<br />

for <strong>Public</strong> Management Research on Performance<br />

Verification and <strong>Public</strong> Service Pay. A short piece on the new<br />

Benchmarking Body, which is due to report in the second<br />

half <strong>of</strong> 2007, is on page 5.<br />

Congratulations are also due to the Child Benefit Section<br />

<strong>of</strong> the <strong>Department</strong> <strong>of</strong> Social and Family Affairs for being<br />

awarded the Q-Mark recently (see page 5 also).<br />

Did you know that you can earn €50<br />

for yourself by sending us an article<br />

for inclusion in LINK newsletter. If<br />

you have a contribution to make to<br />

LINK, send it to us. If we print it,<br />

we’ll send you €50, it’s that simple!<br />

So sharpen up your pencils and get<br />

scribbling. Articles can be forwarded<br />

to the Editor, LINK Newsletter,<br />

<strong>Department</strong> <strong>of</strong> the Taoiseach, Upper<br />

Merrion Street, Dublin 2 or by e-mail<br />

to bettergov@taoiseach.gov.ie<br />

The National <strong>Public</strong> Procurement Policy Unit (NPPPU) in<br />

the <strong>Department</strong> <strong>of</strong> Finance is responsible for developing<br />

policy in the area <strong>of</strong> public sector procurement. Find out<br />

about the latest developments in this important area on<br />

page 10.<br />

Why not enter our regular competition (page 9), for a<br />

chance to win a great prize.<br />

Thanks to our contributors for this edition and your<br />

suggestions for content are always welcome.<br />

Regards, Alan Plummer, Editor<br />

Lo Call: 1890 227 227, Direct: (01) 619 4483<br />

e-Mail: alan.plummer@taoiseach.gov.ie<br />

2


<strong>Public</strong> Service Excellence Awards <strong>2006</strong><br />

There has been a superb response to the <strong>Public</strong><br />

Service Excellence Awards and the independent<br />

selection committee, chaired by Ms. Marian<br />

Finucane, had a very difficult task in<br />

selecting the winning projects. After a<br />

selection process, involving 153 nominated<br />

projects, the committee decided that the<br />

projects below should be awarded a <strong>Public</strong><br />

Service Excellence Award.<br />

The award winners showcased their projects<br />

in the Imperial Hotel in Cork in <strong>February</strong><br />

and are now looking forward to<br />

participating in the <strong>Public</strong> Service Excellence<br />

Showcase and Awards Ceremony <strong>2006</strong> in Dublin<br />

Castle on Friday 31st March. The Dublin Castle<br />

Organisation<br />

Project<br />

Showcase is an opportunity for representatives from<br />

public service organisations to share their<br />

experiences <strong>of</strong> change, innovation and<br />

project management.<br />

Three <strong>of</strong> the award winning projects will go<br />

forward to represent Ireland at the 4th<br />

Quality Conference for <strong>Public</strong><br />

Administrations in the EU (4QC), which will<br />

be held in Finland in September <strong>2006</strong>.<br />

As places at the Showcase are limited, early<br />

reservation <strong>of</strong> your place is advised.<br />

Contact Jacqueline Dooner,<br />

Tel: (01) 619 4031 or by e-mail:<br />

jacqueline.dooner@taoiseach.gov.ie<br />

ComReg<br />

Cork City Council<br />

Crisis Pregnancy Agency<br />

Courts Service<br />

<strong>Department</strong> <strong>of</strong> Agriculture and Food<br />

Dublin City Council<br />

Galway City Council<br />

H.S.E. East Coast Area<br />

H.S.E. North East Area<br />

H.S.E. North East Area<br />

H.S.E. Western Area<br />

H.S.E. Western Area<br />

H.S.E Western Area (CROI)<br />

Irish Prison Service<br />

Irish Prison Service<br />

Local Government Management Services Board<br />

Louth County Council<br />

REACH Agency<br />

Sth. Infirmary Victoria Univ. Hosp., Cork<br />

Waterford County Council<br />

callcosts.ie website<br />

Park and Ride facility<br />

Positive Options Project<br />

Commercial Court<br />

Animal Health Computer System (AHCS)<br />

Putting the Customer First<br />

Ballybane Neighbourhood Village project<br />

Slán Abhaile Project<br />

Cavan/Monaghan Mental Health Services<br />

The Newgrange Process – care for the terminally ill<br />

Farmers Have Hearts - health screening programme<br />

‘Oro-motor’ speech groups for pre-school children<br />

The Cardiac Club - community cardiac health<br />

New Laundry System - Wheatfield Prison<br />

Achieving Excellence in Food Safety and Food Management<br />

Performance Management System for Local Authorities<br />

Animal Care Compound - innovative design, build and<br />

operation<br />

Death Event <strong>Public</strong>ation Service (DEPS)<br />

Pigmented Lesion Clinic - rapid access and diagnosis<br />

Best Practice Recycling<br />

3


Launch <strong>of</strong> Report on Performance<br />

Verification and <strong>Public</strong> Service Pay<br />

A seminar to launch a report by the Committee for<br />

<strong>Public</strong> Management Research (CPMR) entitled<br />

“Performance Verification and <strong>Public</strong> Service Pay”,<br />

was held in Farmleigh House, last December.<br />

The Report provides an assessment <strong>of</strong> the<br />

performance verification process under Sustaining<br />

Progress, which provided for the establishment <strong>of</strong><br />

Performance<br />

Verification Groups<br />

(PVGs) for the main<br />

sectors <strong>of</strong> the<br />

public service, i.e.<br />

the Civil Service,<br />

Health, Local<br />

Government,<br />

Education and<br />

Justice sectors.<br />

These groups are<br />

responsible for<br />

making<br />

recommendations<br />

as to whether the<br />

pay increases<br />

provided for under the agreement for public servants<br />

should be paid on the basis <strong>of</strong> whether there has<br />

been:<br />

stable Industrial relations,<br />

co-operation with flexibility and ongoing change,<br />

and<br />

satisfactory Implementation <strong>of</strong> the modernisation<br />

agenda.<br />

The study involved a comprehensive consultation<br />

process, which included interviews with the<br />

Chairpersons <strong>of</strong> the sectoral PVGs and most <strong>of</strong> the<br />

individual PVG members. Interviews also took place<br />

with the sectoral PVG secretariats and the Secretaries<br />

General from a number <strong>of</strong> Government <strong>Department</strong>s<br />

with key responsibilities in relation to performance<br />

verification. In addition questionnaires were sent to<br />

approximately 120 public service organisations to<br />

gain their views on the process.<br />

The attendance at the seminar included a large<br />

number <strong>of</strong> PVG members and <strong>Department</strong>al<br />

Secretaries General. Presentations were made by a<br />

number <strong>of</strong> speakers who provided valuable insights<br />

in relation to their unique perspectives on the PVG<br />

process, including:<br />

Donal de Buitleir, Allied Irish Bank and Chairman<br />

<strong>of</strong> the Civil Service PVG,<br />

Matt Merrigan, SIPTU and member <strong>of</strong> the Health<br />

and Local Government PVGs; and<br />

Joe Horan,<br />

South Dublin<br />

County Council and<br />

member <strong>of</strong> the<br />

Local Government<br />

PVG.<br />

The presentation by<br />

Richard Boyle <strong>of</strong><br />

the CPMR<br />

highlighted the key<br />

points to emerge<br />

from the report. He<br />

noted that the<br />

study found wide<br />

support for the<br />

broad structures and processes that have been put<br />

in place to manage the performance verification<br />

process. He also outlined some <strong>of</strong> the main<br />

recommendations and conclusions reached in the<br />

report. These included the following points:<br />

Eddie Sullivan, <strong>Department</strong> <strong>of</strong> Finance , Matt Merrigan, SIPTU, Joe Horan,<br />

South Dublin County Council, Sara White, <strong>Department</strong> <strong>of</strong> Communications,<br />

Marine and Natural Resources,Richard Boyle, IPA, Donal de Buitleir, AIB<br />

One <strong>of</strong> the most significant benefits <strong>of</strong><br />

performance verification has been the<br />

contribution it has made to industrial peace,<br />

A particular industrial relations benefit <strong>of</strong> the<br />

performance verification process is that it is seen<br />

as acting as an incentive to sort out problems<br />

“below the radar”,<br />

Performance verification has had an impact in<br />

terms <strong>of</strong> making things happen to a deadline,<br />

driven by the dates for the pay increases,<br />

Performance verification is making a useful<br />

contribution to flexibility, change and<br />

modernisation in the public service.<br />

Copies <strong>of</strong> the Report are available on<br />

www.cpmr.gov.ie<br />

4


New Benchmarking Body<br />

On 13th January, <strong>2006</strong>, a new <strong>Public</strong> Service<br />

Benchmarking Body, was established by Mr Brian<br />

Cowen T.D., Minister for Finance. The Benchmarking<br />

Body is due to report in the second half <strong>of</strong> 2007.<br />

The new Body will examine the pay and conditions<br />

<strong>of</strong> similar jobs in the public and private sectors and<br />

recommend whether the pay levels for the public<br />

service should be altered. Launching the new<br />

process, the Minister for Finance said that “it is<br />

important that public service pay is in line with the<br />

market – so that we can continue to attract high<br />

calibre people who can provide excellent health,<br />

education services etc.”<br />

This is the second time public service pay levels<br />

have been benchmarked against those in the<br />

private sector. The first Benchmarking Body<br />

reported in 2002. The recommendations <strong>of</strong> the first<br />

Benchmarking body were based on detailed research<br />

into pay and jobs in the public and private sectors.<br />

In order to examine jobs, the Body undertook<br />

detailed job evaluations. This involves measurement<br />

<strong>of</strong> the demands and responsibilities <strong>of</strong> each job<br />

The members <strong>of</strong> the Benchmarking Body are:<br />

being evaluated and a judgement as to the level <strong>of</strong><br />

compensation involved.<br />

Benchmarking is an alternative to the “relativities”<br />

approach to pay determination. The recent NESC<br />

report (People, Productivity and Purpose) noted<br />

that the benchmarking approach had yielded<br />

significant benefits including:<br />

Industrial peace - by contributing to industrial<br />

peace, benchmarking helped to create conditions<br />

in which critical issues <strong>of</strong> service quality could<br />

be addressed;<br />

replacement <strong>of</strong> relativities - benchmarking<br />

overcame the limitations <strong>of</strong> “leapfrogging” pay<br />

claims across sectors<br />

certainty - it replaced the system whereby pay<br />

awards were made over several years by different<br />

awarding bodies<br />

performance - 75% <strong>of</strong> the pay awards were made<br />

conditional on cooperation with change and<br />

modernisation.<br />

the <strong>Department</strong> <strong>of</strong> Agriculture and Food,<br />

<br />

<br />

Dan O’Keefe, S.C., Chairman,<br />

Billy Attley, former SIPTU General<br />

Secretary,<br />

<br />

Tom McKevitt, former Deputy Secretary<br />

General <strong>of</strong> the <strong>Public</strong> Service Executive<br />

Union,<br />

<br />

<br />

Olive Braiden <strong>of</strong> the Arts Council and<br />

former Chair <strong>of</strong> the Justice Sector<br />

Performance Verification Group,<br />

John Malone, former Secretary General <strong>of</strong><br />

<br />

<br />

Willie Slattery, Managing Director <strong>of</strong><br />

State Street International (Ireland) Ltd,<br />

Brendan Walsh, Emeritus Pr<strong>of</strong>essor <strong>of</strong><br />

Economics, UCD.<br />

Q-Mark Achievement<br />

Congratulations to the Child Benefit Section <strong>of</strong> the<br />

<strong>Department</strong> <strong>of</strong> Social and Family Affairs which was<br />

awarded the Q-Mark recently. The<br />

<strong>Department</strong>’s Quality Customer Service<br />

Unit supported the Section is attaining<br />

the award. Excellence Ireland Quality<br />

Association (EIQA) awarded the Q-Mark in<br />

recognition <strong>of</strong> the quality <strong>of</strong> the work <strong>of</strong><br />

the Section. Assessment involves an<br />

independent audit <strong>of</strong> a range <strong>of</strong> factors. The award<br />

is open to both private and public sector<br />

organisations and represents a fine<br />

achievement for the Child Benefit<br />

Section. You can read all about how the<br />

Child Benefit Section attained the award<br />

in the most recent edition <strong>of</strong> the<br />

<strong>Department</strong>’s magazine, Social Affairs.<br />

5


CSTDC Decentralising Chal<br />

Supporting the <strong>Public</strong> Service Modernisation<br />

Programme<br />

The Civil Service Training and Development Centre (CSTDC) is<br />

on the move to Tullamore in summer <strong>2006</strong> after more than 30<br />

years in Lansdowne House. Many readers will have, over the<br />

years, spent challenging days in Lansdowne House learning new<br />

skills to enhance their own and their organisations’ performance.<br />

There is little doubt that the pace <strong>of</strong> change in the Irish public<br />

service has accelerated considerably in recent years in response<br />

to increasing complex and demanding environments in which it<br />

operates.<br />

CSTDC supports the public service modernisation programme<br />

in developing core civil service skills and innovative training and<br />

development interventions. The move to Tullamore provides a<br />

set <strong>of</strong> challenges but also opportunities as CSTDC continues to<br />

support the public sector reform programme.<br />

CSTDC has the primary responsibility for training and<br />

development policy in the civil service and works closely with a<br />

series <strong>of</strong> high-level interdepartmental Networks and the crossdepartmental<br />

Training and Development Committee in<br />

supporting civil service modernisation. CSTDC will commence its<br />

operations in Tullamore from 1st September, <strong>2006</strong>.<br />

Vision<br />

In terms <strong>of</strong> moving to Tullamore, significant change also<br />

presents an opportunity to re-evaluate where CSTDC is going<br />

and how it is going to get there. The vision for CSTDC is to<br />

create an internationally recognised centre for management<br />

training and development and language training which will<br />

support the public sector reform process and the wider<br />

competitiveness agenda in the Irish economy.<br />

CSTDC has already commenced training in Tullamore in advance<br />

<strong>of</strong> its permanent move. A<br />

key objective will be to<br />

create and sustain a<br />

national presence in<br />

Tullamore as the first stage<br />

in establishing an<br />

internationally recognised<br />

management training and<br />

development and language<br />

training centre.<br />

The Primary Targets for<br />

CSTDC in the Transition<br />

Period are:<br />

1. Maintaining Business Continuity<br />

The overriding priority for CSTDC is to maintain business<br />

continuity in the transition period. This means that CSTDC must<br />

continue to deliver demand-driven training programmes for<br />

<strong>Department</strong>s including new training and development<br />

interventions. New products such as the Regulatory Impact<br />

Analysis programme and an Intercultural Awareness<br />

Programme have been designed in response to the demand to<br />

support the competitiveness agenda and to better understand<br />

the dynamic and evolving nature <strong>of</strong> Irish society in a globalised<br />

world.<br />

Maintaining business continuity also means ensuring transfer <strong>of</strong><br />

the wealth <strong>of</strong> skills, experience and corporate know-how from<br />

the existing cadre <strong>of</strong> trainers to the new team. This process is<br />

now well advanced with the majority <strong>of</strong> the new CSTDC team<br />

now in place. CSTDC is continuing to <strong>of</strong>fer training programmes<br />

during the transition to Tullamore.<br />

These include:<br />

In terms <strong>of</strong> senior management development, CSTDC is<br />

<strong>Public</strong> Procurement<br />

Legislative Process<br />

Regulatory Impact Analysis<br />

Policy Analysis<br />

Capital Appraisal Guidelines<br />

EU Meeting Skills<br />

Financial Management<br />

Intercultural Awareness<br />

Pre-retirement<br />

Freedom <strong>of</strong> Information<br />

The Line Manager<br />

responsible for the Secretaries General and the Assistant<br />

Secretary Conferences. Restoration <strong>of</strong> the Principal Officers’<br />

Conference has been identified as a priority measure for CSTDC.<br />

Proposals are being formulated for a suite <strong>of</strong> development<br />

interventions targeted at Principal Officer and Assistant Secretary<br />

level. The input <strong>of</strong> the cross-departmental Training and<br />

Development Committee will be sought on these proposals.<br />

CSTDC is also responsible for the sourcing, co-ordination,<br />

administrative support and evaluation <strong>of</strong> a range <strong>of</strong> innovative<br />

third-level programmes including at Masters level. In addition,<br />

CSTDC manages the Assistant Secretary, Personnel Officers’,<br />

<strong>Department</strong>al Training Officers’ and the PMDS Networks.<br />

2. Meeting the Demand for New Training<br />

Interventions<br />

The article on the new Regulatory Impact Analysis course (page<br />

8) illustrates how well CSTDC continues to meet demand for new<br />

6


lenges and Opportunities<br />

training interventions in the transition period. CSTDC will also<br />

shortly hold its first workshops on diversity and interculturalism.<br />

3. Supporting Civil Service Decentralisation<br />

CSTDC finds itself in the unique position <strong>of</strong> providing supports to<br />

decentralising <strong>Department</strong>s whilst at the same time<br />

decentralising itself. In terms <strong>of</strong> supporting decentralising<br />

<strong>Department</strong>s, CSTDC has approached this task at two levels.<br />

Firstly, CSTDC has produced a series <strong>of</strong> support manuals designed<br />

to provide practical advice and guidance to decentralising<br />

sections and divisions. These include Job Guide – Guidance for<br />

Managers, Business Process Mapping and Learning New Jobs –<br />

Guidelines for Jobholders, Managers and Training Staff.<br />

Secondly, CSTDC will continue to engage with decentralising<br />

<strong>Department</strong>s to identify and deliver training and development<br />

interventions to support the decentralisation process. Advice and<br />

guidance <strong>of</strong> the Training and Development Committee and the<br />

Personnel Officers’ Network will also be sought in relation to<br />

these interventions.<br />

Language Training Services<br />

CSTDC moving to Tullamore also presents new challenges and<br />

opportunities for the provision <strong>of</strong> language services. How<br />

language training is to be provided effectively, while being<br />

delivered from Tullamore, on a regional basis, is a key<br />

consideration. New imaginative and innovative business delivery<br />

methods may be necessary. The changing demographic and<br />

cultural mix in Ireland and Acht na dTeangacha Oifigiúla 2003<br />

are significant changes in the operating environment. CSTDC is<br />

looking forward to devising new solutions to language service<br />

delivery from Tullamore while maintaining the broad mix <strong>of</strong><br />

existing programmes and high standards <strong>of</strong> delivery.<br />

4. Repositioning CSTDC as primary provider <strong>of</strong> senior<br />

management training<br />

and development<br />

The restoration <strong>of</strong> the<br />

Principal Officers’ Conference<br />

and other initiatives under<br />

development at Principal<br />

Officer and Assistant<br />

Secretary level will<br />

commence the process <strong>of</strong><br />

enhancing CSTDC’s provision<br />

<strong>of</strong> quality development<br />

programmes for senior<br />

management. The views <strong>of</strong><br />

the Assistant Secretary and<br />

Personnel Officers’ Networks and the Training and Development<br />

Committee will form important inputs into the process.<br />

Stakeholder<br />

Engagement<br />

To deliver its vision, CSTDC<br />

will actively engage with<br />

stakeholders that have an<br />

interest in the business. The<br />

success <strong>of</strong> CSTDC’s business<br />

will depend on how well it<br />

meets the needs <strong>of</strong> its<br />

stakeholders. It will<br />

continue to adopt a<br />

proactive approach to<br />

development and delivery <strong>of</strong><br />

key training and<br />

development products in association with its stakeholders.<br />

The move to Tullamore presents new opportunities for CSTDC to<br />

engage with the local community, business interests and the<br />

third level sector as well as re-energising contacts with existing<br />

networks and the Training and Development Committee. The<br />

opportunity to engage constructively with the local community<br />

will be shared by many decentralising <strong>Department</strong>s. CSTDC has<br />

already engaged with the Athlone Institute <strong>of</strong> Technology in<br />

regard to identifying how the capabilities <strong>of</strong> that organisation<br />

can be made available to CSTDC in the furtherance <strong>of</strong> civil<br />

service modernisation.<br />

As <strong>Department</strong>s become embedded in local communities under<br />

the Decentralisation Programme they will have to compete with<br />

other employers for quality staff. Research clearly demonstrates<br />

that, in a competitive marketplace, employees will choose<br />

employers who have a commitment and a sense <strong>of</strong> corporate<br />

responsibility in how they engage with their staff, the local<br />

community, the environment, clients and suppliers. Training and<br />

development opportunities will be a key factor in attracting and<br />

retaining staff to decentralised <strong>of</strong>fices in particular.<br />

Going Forward<br />

CSTDC is determined to deliver quality training and development<br />

interventions to our clients to address current and future needs.<br />

We look forward to working with all stakeholders to support the<br />

public sector reform programme and to deliver the vision <strong>of</strong> an<br />

internationally recognised training and development function<br />

from our new Headquarters in Tullamore.<br />

For more information, see www.training.gov.ie<br />

7


New Equality Guidelines<br />

The Equality Authority recently published<br />

Guidelines for Equal Status Policies in<br />

Enterprises. This publication is part <strong>of</strong> a series<br />

aimed at promoting equality issues in<br />

organisations. Earlier publications include<br />

Guidelines for Employment Equality Policies in<br />

Enterprises and Guidelines for Equality and<br />

Diversity Training in Enterprises.<br />

The guidelines were produced by the National<br />

Framework Committee for Equal Opportunities<br />

which was established under Sustaining Progress to<br />

support equality in the workplace. The purpose <strong>of</strong><br />

the guidelines is to:<br />

Provide a rationale for the preparation <strong>of</strong> an<br />

equal status policy,<br />

Provide guidance on how to go about<br />

preparing such a policy,<br />

Establish the areas the policy needs to<br />

cover; and how these areas could be<br />

addressed,<br />

Identify materials and sources <strong>of</strong><br />

information and advice to assist in<br />

preparing an equal status policy.<br />

The publication is designed to address equality<br />

policies in relation to the provision <strong>of</strong> goods and<br />

services. It <strong>of</strong>fers a step by step approach in<br />

developing an equal<br />

status policy and<br />

contains very useful<br />

reference information<br />

on the Equal Status<br />

Acts.<br />

Organisations may<br />

wish to note that<br />

this series <strong>of</strong><br />

publications is<br />

supported by a<br />

funding scheme.<br />

Funding is<br />

available for<br />

organisations<br />

with less than 250<br />

employees to develop employment<br />

equality policies; to provide equality and diversity<br />

training; or, to develop equal status policies on the<br />

basis <strong>of</strong> guidance in these publications.<br />

Further information is available from The Equality<br />

Authority, www.equality.ie<br />

Pictured above are the first students who completed the Certificate in Civil Service and State Agencies<br />

Studies. This is a NUI accredited programme run by the Institute <strong>of</strong> <strong>Public</strong> Administration that considers the<br />

challenges, innovations and developments currently facing the civil service and state agencies, and provides<br />

a framework for understanding the wider process <strong>of</strong> governing in contemporary Ireland. The next Certificate<br />

commences in October <strong>2006</strong>. See www.ipa.ie for further details.<br />

8


Competition Time<br />

The prize for the first correct entry drawn is an i-Pod<br />

Nano, with two runners-up prizes <strong>of</strong> €100 and €50. So<br />

get your entries to us by Monday, 27th March <strong>2006</strong>. And<br />

remember, you can now enter the competition online at<br />

www.bettergov.ie<br />

1. What date was the Business Regulation Forum established on?<br />

2. How many projects will receive <strong>Public</strong> Service Excellence Awards?<br />

3. CSTDC is relocating to which town under the decentralisation<br />

programme?<br />

4. Which former international was recently appointed manager <strong>of</strong> the<br />

Irish senior soccer team?<br />

5. What month was the CPMR Report on the Performance Verification<br />

Process and <strong>Public</strong> Service Pay launched?<br />

6. Where will the <strong>2006</strong> <strong>Public</strong> Service Excellence Awards be presented?<br />

7. Who chairs the new Benchmarking Body?<br />

8. The All Island <strong>Public</strong> Procurement Conference and Exhibition takes<br />

place on what date?<br />

9. What famous GAA stadium plans to host international soccer and<br />

rugby fixtures in 2007?<br />

10. How many Irish projects will participate in 4QC the 4th Quality<br />

Conference for <strong>Public</strong> Administrations in the EU in Tampere, Finland?<br />

ANSWERS<br />

Send entries to LINK Competition, <strong>Public</strong> Service Modernisation Division, <strong>Department</strong> <strong>of</strong> the Taoiseach,<br />

Government Buildings, Dublin 2, giving us your name and contact details.<br />

NAME<br />

ADDRESS<br />

TELEPHONE<br />

E-MAIL<br />

<strong>Issue</strong> 42 Competition Results<br />

The winner <strong>of</strong> the Competition in <strong>Issue</strong> 42 is Bernadette Kingston, <strong>Department</strong> <strong>of</strong> Social and Family Affairs.<br />

Bernadette wins the first prize <strong>of</strong> an i-Pod Nano. Runners up prizes go to Nicola Broughall, Chief State<br />

Solicitor’s Office, who wins €100 and to Marie Kinsella, <strong>Department</strong> <strong>of</strong> Health and Children, who wins €50.<br />

Congratulations to all our winners.<br />

A total <strong>of</strong> 877 entries were received for the LINK 42 Competition.<br />

The answers are: 1. Red, 2. Sleigh, 3. Scotland, 4. 153, 5. Coca Cola, 6. Royal Hospital Kilmainham, 7. Boxing Day,<br />

8. Ebenezer Scrooge, 9. New York, 10. 27 October 2005.<br />

9


Improving Procurement<br />

Procurement can play an important role<br />

in achieving value for money in the<br />

delivery <strong>of</strong> public services. <strong>Public</strong><br />

sector procurement may be<br />

considered by public servants to be<br />

about compliance with EU procurement<br />

rules and tendering procedures. While compliance is<br />

important, seeking better outcomes from<br />

procurement effort is becoming a key component <strong>of</strong><br />

achieving value for money. The National <strong>Public</strong><br />

Procurement Policy Unit (NPPPU) in the<br />

<strong>Department</strong> <strong>of</strong> Finance is responsible for policy in<br />

this area.<br />

The key policy document is the National <strong>Public</strong><br />

Procurement Policy Framework, which supports<br />

the Unit’s programme <strong>of</strong> Procurement Management<br />

Reform. Based on international best practice, the<br />

Framework’s main goal is to support the<br />

development <strong>of</strong> a more strategic and analysis-based<br />

approach to procurement across the public service<br />

that will deliver savings and better outcomes. The<br />

Procurement Management Reform programme<br />

consists <strong>of</strong>:<br />

1 Capacity Building – to up-skill public<br />

servants in the use <strong>of</strong> new procurement<br />

planning techniques and put in place a<br />

network <strong>of</strong> expertise across the public<br />

service;<br />

2 Training and Education – to underpin the<br />

capacity building stream by developing a<br />

suite <strong>of</strong> courses, including 3rd Level, that<br />

will bring pr<strong>of</strong>essional accreditation to<br />

public procurement and support its longterm<br />

development;<br />

3 Aggregation – to explore opportunities to<br />

realise cost savings through joint public<br />

sector purchasing;<br />

4 E-procurement – to underpin the<br />

management reform programme with the<br />

introduction <strong>of</strong> cost effective procurement<br />

systems that will deliver additional<br />

efficiencies through using ICTs.<br />

The Framework also requires<br />

<strong>Department</strong>s and Agencies to<br />

develop Corporate Procurement<br />

Plans that contain targets to<br />

achieve savings and value for<br />

money objectives and identify the<br />

purchasing strategies to realise these. The<br />

development <strong>of</strong> these plans is supported by the<br />

NPPPU, which will continue to provide training for<br />

middle managers on expenditure and organisational<br />

analysis through <strong>2006</strong>. These are the key skills in<br />

the development <strong>of</strong> effective purchasing strategies<br />

which aim to ensure that goods and services are<br />

purchased at the right time, right price and for the<br />

right purpose.<br />

The NPPPU has launched a new s<strong>of</strong>tware evaluation<br />

tool, SUPREM (www.suprem.gov.ie), which has<br />

been designed to help public sector organisations<br />

develop their Corporate Procurement Plans.<br />

Organisations can use this tool by registering with<br />

the NPPPU.<br />

Enhancing Procurement<br />

Good procurement practices already exist in the<br />

public service. The aim <strong>of</strong> the NPPPU is to build on<br />

this good practice and bring a national focus to the<br />

benefits <strong>of</strong> smarter procurement.<br />

The Procurement Management Reform programme<br />

will not only affect procurement <strong>of</strong>ficers and public<br />

sector buyers; it will become a key part <strong>of</strong><br />

organisations’ business planning processes. In<br />

countries that have developed their approach to<br />

public procurement, it is at the centre <strong>of</strong> business<br />

planning alongside Finance, HR and IT to ensure<br />

that the organisation as a whole gets the most<br />

from its spending commitments. Raising the pr<strong>of</strong>ile<br />

<strong>of</strong> procurement to such a level in public sector<br />

organisations is a goal <strong>of</strong> the NPPPU and the<br />

National <strong>Public</strong> Procurement Policy Framework.<br />

As part <strong>of</strong> the drive to raise the pr<strong>of</strong>ile <strong>of</strong> public<br />

sector procurement, the NPPPU is jointly hosting<br />

an all island procurement conference with its<br />

Northern Ireland counterpart, the Central<br />

Procurement Directorate and, InterTradeIreland<br />

(across).<br />

For further information, visit www.procurement.ie<br />

10


Deepening Dialogue with Business<br />

The provision by the Civil Service <strong>of</strong> quality policies<br />

and legislation, is highly dependent on the depth<br />

and quality <strong>of</strong> the analysis, research and<br />

consultation that takes place in advance with other<br />

Government <strong>Department</strong>s, interested public bodies,<br />

state agencies and customer groups. Individually,<br />

many <strong>Department</strong>s have long-established systems in<br />

place to ensure that they can hold consultation<br />

meetings with their regular customer groups to<br />

discuss current issues <strong>of</strong> concern, or possible<br />

developments under consideration.<br />

The business community has well-established<br />

mechanisms for consulting with Government<br />

centrally in relation to pay or industrial relation<br />

matters, and with key <strong>Department</strong>s, such as<br />

Enterprise, Trade & Employment on specific matters<br />

<strong>of</strong> concern. However, it has become apparent that<br />

there is a need for greater and more focused<br />

dialogue with business to address their concerns<br />

regarding the amount <strong>of</strong> legislation and regulations<br />

that they must comply with.<br />

Following from an announcement by<br />

the Taoiseach in July last year, a<br />

Business Regulation Forum was<br />

established on 2 November last by<br />

the Minister for Enterprise, Trade &<br />

Employment, Mr. Micheál Martin T.D.<br />

This Forum comprises senior<br />

business and public sector members,<br />

and senior <strong>of</strong>ficials from the core<br />

<strong>Department</strong>s who have most<br />

dealings with the business<br />

community - Enterprise, Trade &<br />

Employment; Finance; Taoiseach;<br />

Transport; and Communications,<br />

Marine & Natural Resources.<br />

The Forum’s main role will be to<br />

examine and report to the Minister<br />

on particular difficulties that are<br />

being created for business as a<br />

result <strong>of</strong> outdated, inefficient, or<br />

disproportionate regulations or<br />

administrative requirements. The<br />

independent sectoral regulators,<br />

such as the Communications<br />

Regulator, the Telecommunications<br />

Regulator, and the Financial<br />

Regulator, will also meet with the<br />

Forum from time to time.<br />

The establishment <strong>of</strong> the Forum is<br />

one more step being taken as part<br />

<strong>of</strong> the Modernisation Agenda, to<br />

ensure that all new policy or<br />

legislative proposals are effective,<br />

focused, and efficient.<br />

11


Regulatory Impact Analysis Training<br />

In the last edition <strong>of</strong> <strong>Link</strong>, we reported on a pilot<br />

Training Course on Regulatory Impact<br />

Analysis (RIA) which took place in<br />

Farmleigh House in October. We are<br />

happy to announce that an updated<br />

version <strong>of</strong> that course is now being<br />

run regularly as part <strong>of</strong> the Training<br />

Programme run by the Civil Service<br />

Training and Development Centre<br />

(CSTDC), <strong>Department</strong> <strong>of</strong> Finance. This<br />

Course (organised in conjunction<br />

with the Better Regulation Unit)<br />

was held in January and will take<br />

place again in <strong>February</strong>, March and<br />

May.<br />

Expert Presenters<br />

The Course is held over two consecutive days and<br />

begins by setting RIA in a broader regulatory<br />

context. It includes presentations by distinguished<br />

external speakers such as Pr<strong>of</strong>essor Frances Ruane<br />

(TCD), John Sweeney (NESC) and Etain Doyle<br />

(formerly Telecommunications Regulator and now a<br />

Regulatory Consultant). They outline the<br />

background and purpose <strong>of</strong> economic and social<br />

regulation as well as the rationale behind the<br />

creation <strong>of</strong> independent sectoral regulators.<br />

Course Modules<br />

A number <strong>of</strong> detailed modules then cover the<br />

application <strong>of</strong> RIA, running through<br />

the various steps involved in the Irish<br />

RIA model. This includes a session on<br />

analytical techniques and another on<br />

the application <strong>of</strong> RIA to EU<br />

regulations. The second day concludes<br />

with a RIA Workshop where participants<br />

get the chance to test their newly-honed<br />

RIA skills by applying RIA to a specific<br />

case.<br />

Who Should Attend?<br />

The Course is <strong>of</strong> relevance to <strong>of</strong>ficials<br />

involved in regulation at national or EU<br />

level. It should be <strong>of</strong> particular interest to<br />

those currently involved in developing the General<br />

Scheme <strong>of</strong> a Bill to which RIA must be applied.<br />

There is already significant interest in the upcoming<br />

courses so anyone interested in attending should<br />

contact:<br />

Róisín Wiseman, roisin.wiseman@finance.gov.ie or<br />

Vivienne Graham, vivienne.graham@finance.gov.ie<br />

in CSTDC as soon as possible.<br />

Vivienne Graham, CSTDC, Róisín Wiseman, CSTDC and Mary-Clare O’Sullivan, Better Regulation Unit, Dept. <strong>of</strong> the Taoiseach<br />

12<br />

Published by <strong>Public</strong> Service Modernisation Division, <strong>Department</strong> <strong>of</strong> the Taoiseach, Government Buildings, Upper Merrion Street, Dublin 2. <br />

Phone: (01) 619 4483 Fax: (01) 619 4239 E-mail: bettergov@taoiseach.gov.ie LINK and other SMI/PSM publications are available on<br />

our website: www.bettergov.ie and at www.irlgov.ie/taoiseach Design and Artwork by Boyd Freeman Design © Copyright Government <strong>of</strong><br />

Ireland Tá leagan Gaeilge (NASC) den iris seo ar fáil freisin A Braille copy <strong>of</strong> LINK is available on request.

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