here - Falk-Outdoor

packaged in an appropriate way to ensure safe and secure transport. The processing no.
(RMA no.) must be attached in a clearly visible location on the outside of the consignment.
In the event that you make a culpable unjustified claim under the guarantee, the service centre
which is commissioned by us shall charge you a flat-rate service charge amounting to EUR
25.00 for processing if, after receiving corresponding notification that this is not a guarantee
case, you choose not to request a repair as outlined in clause 3. You shall be provided with
proof that no damage at all has occurred or any damage is substantially lower.
2.3 Place of performance
The place of performance is Ostfildern, Germany.
3. Note
If neither a warranty nor a guarantee case exists in respect of the product (intrinsic job), you can
still contact the service centre at any time. In this case, the service centre shall be commissioned
at the purchaser's own risk and exclusively under the terms and conditions of the service centre.
Liability on the part of UN is excluded in this case.
We wish to point out that in this case the service centre shall levy a flat-rate service charge
amounting to EUR 25.00 for drawing up a cost estimate if, after receiving corresponding
notification, you choose not to request a repair. The service centre shall be able to provide you
with details of further terms and conditions.
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